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Hatchback/liftgate Support Device Problems of Buick Enclave



Buick Enclave owners have reported 10 problems related to hatchback/liftgate support device (under the structure category).

car image   Hatchback/liftgate Support Device problem of the 2008 Buick Enclave 1
Failure Date: 06/05/2016

The contact owns a 2008 Buick Enclave. While placing suitcases in the rear of the vehicle, the liftgate fell and struck the contact's back and neck. The contact was not injured. On another occasion, the liftgate fell while loading groceries. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15v415000 (structure). The manufacturer was not notified of the failure. The approximate failure mileage was 89,999.

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car image   Hatchback/liftgate Support Device problem of the 2008 Buick Enclave 2
Failure Date: 11/06/2015

Tl-the contact owns a 2008 Buick Enclave. The contact stated that the liftgate failed to stay up stricken the contact in the back of his head. The contact received notification of NHTSA campaign number: 15v415000 (structure) and stated that the part needed for the repair where not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 39,375. Aw.

car image   Hatchback/liftgate Support Device problem of the 2011 Buick Enclave 3
Failure Date: 09/25/2015

The power liftgate does not stay open (the vehicle was statrionary, turned off, and properly parked). Instead it catches and then forcefully closes on whoever/whatever may be right below it. Upon trying to stop the liftgate from closing it will not remain in the open position and continues to forcefully close. This happens every time the liftgate is opened. This is part of a recall (gm safety recall 15240). Documentation received as part of the recall indicates parts are not available to fix this issue. Repeated calls & messages to the service department have not been returned. National traffic highway safety campaign id number is 15v415.

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car image   Hatchback/liftgate Support Device problem of the 2010 Buick Enclave 4
Failure Date: 09/17/2015

Tl - the contact owns a 2010 Buick Enclave. The contact stated that after opening the rear lift gate and leaning in to put something in the vehicle, the liftgate dropped down without any warnings impacting the contact's head. The contact did not sustained any injuries that required medical attention. Prior to the failure, the contact had received notification of NHTSA campaign number: 15v415000 (structure). The vehicle was taken to the dealer. The technician made the contact aware that the software update listed on the notification was not yet available and diagnosed that the struts needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 83,200. Pm.

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car image   Hatchback/liftgate Support Device problem of the 2008 Buick Enclave 5
Failure Date: 08/15/2015

Tl-the contact owns a 2008 Buick Enclave. The contact stated that while parked, the vehicle's liftgate was open and while he was putting something in the back, the liftgate collapsed and hit the contact in the back. The contact received notification of NHTSA notification: 15v415000 (structure) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 74,965. Ed.

car image   Hatchback/liftgate Support Device problem of the 2008 Buick Enclave 6
Failure Date: 08/06/2015

Tl- the contact owns a 2008 Buick Enclave. The contact stated that the vehicle's liftgate would not stay open it would forcibly shut independently. The contact recieved notification of nhsta campaign number :15v415000 (structure )however, the part to do the repair was unavaliable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and told the contact that there was no schedule for the release of these parts. The vehicle failure milage was 76127. Kh.


car image   Hatchback/liftgate Support Device problem of the 2008 Buick Enclave 7
Failure Date: 06/23/2015

Tl-the contact owns a 2008 Buick Enclave. The contact stated that the liftgate on the vehicle was constantly collapsing. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v415000 (structure). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000. Ec.

car image   Hatchback/liftgate Support Device problem of the 2008 Buick Enclave 8
Failure Date: 06/01/2013

The liftgate is broken. The hydraulics supporting it will not keep it in an open position and it falls if not held up manually. It also electronically misfires and will shut with the liftgate motor and cannot be stopped. It has closed on both me and my child. It is extremely dangerous and I am frustrated that it has been recalled with no repair date forthcoming.

car image   Hatchback/liftgate Support Device problem of the 2009 Buick Enclave 9
Failure Date: 04/01/2013

2009 Buick Enclave. Consumer writes in regards to power liftgate malfunction. The consumer stated the power liftgate malfunctioned and injured her husband in April 2013. The consumer stated her husband planned to remove some items from the vehicle. As she pushed the power button, the liftgate began to open as usual. When it reached the top, her husband started to reach for the items. Without warning, the very heavy liftgate dropped about 18-24 inches, hitting him on the forehead and cutting a perfect v which matched the design of the latch. He was knocked to the ground with blood pouring from the gash in his head. The next day, the vehicle was taken to the dealer, where the struts were replaced.

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car image   Hatchback/liftgate Support Device problem of the 2008 Buick Enclave 10
Failure Date: 10/15/2011

The contact owns a 2008 Buick Enclave. The contact stated that whenever opening the rear power liftgate, it would close unexpectedly with great force. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 41,000.


Other Common Structure related problems of Buick Enclave

Problem Category Number of Problems
Body problems
59
Hatchback/liftgate Support Device problems
10
Hatchback/liftgate problems
8
Structure problems
3
Tailgate problems
1
Paint problems
1