Buick Enclave owners have reported 2 problems related to hatchback/liftgate support device (under the structure category).
2009 Buick Enclave. Consumer writes in regards to power liftgate malfunction. The consumer stated the power liftgate malfunctioned and injured her husband in April 2013. The consumer stated her husband planned to remove some items from the vehicle. As she pushed the power button, the liftgate began to open as usual. When it reached the top, her husband started to reach for the items. Without warning, the very heavy liftgate dropped about 18-24 inches, hitting him on the forehead and cutting a perfect v which matched the design of the latch. He was knocked to the ground with blood pouring from the gash in his head. The next day, the vehicle was taken to the dealer, where the struts were replaced.
See all problems of the 2009 Buick Enclave.
The contact owns a 2008 Buick Enclave. The contact stated that whenever opening the rear power liftgate, it would close unexpectedly with great force. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 41,000.
See all problems of the 2008 Buick Enclave.