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Power Steering Pump Problems of Buick Enclave - part 1

Buick Enclave owners have reported 36 problems related to power steering pump (under the steering category).

car image   Power Steering Pump problem of the 2010 Buick Enclave 1
Failure Date: 12/03/2015

Check engine light went on. Car was seemingly working alright, however, after fueling up, it was difficult to restart the car. In fact, at the last fill up I was unable to start the car for over 20 minutes while at the gas pump. This caused a great deal of anger, frustration, and rage in the other drivers who were waiting to fuel their cars at very busy gas station near lax. The dealership stated the fuel sensors needed to be replaced at a total cost of $1700. 00. Two months prior the air conditioner/heater required repair as a hose needed to be replaced due to a leak, a $425 repair, furthermore, the steering problem we seemingly had corrected 3 years ago is occurring again and is need of another repair. And lastly, 50% of the time when I turn off the engine and pull the key out of the car, the engine continues to run. The occurred around 80-85,000 miles.

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car image   Power Steering Pump problem of the 2011 Buick Enclave 2
Failure Date: 11/14/2015

Recently had to replace my power steering gear due to leaking seals that caused failure. Also power steering pump had to be replaced. Power steering pump is covered under special gm warranty (14329 ¿loss of power steering assist¿), but not power steering gear. In doing research, it seems many consumers have experienced a similar issue, but gm has not issued a recall for the power steering gear.

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car image   Power Steering Pump problem of the 2012 Buick Enclave 3
Failure Date: 10/29/2015

A week ago, I felt my 2012 Buick Enclave wasn't steering properly. . . Like I suddenly have considerably less control. . . As if the steering wheel is fighting me when I turn. I noticed it because I could not get my car's steering to respond coming onto an entrance ramp onto 76w in PA and it almost veered into the lane to the left (as I was fighting to hold my wheel to the right coming off the ramp). I brought the car to my local gm certified mechanic who did diagnostics and discovered a malfunction in my steering pump and a leaky hose. He suggested I call the gm dealer who repairs my car for any item under recall, bulletin or extended warranty because the issue he identified is consistent with a safety issue identified on earlier Enclaves. The service manager at faulkner Buick in west chester did state that it is an issue on earlier models and there is a bulletin issued for earlier models for power steering issues in Enclaves. My year/VIN is not covered. He suggested I call gm. I was on phone with gm warranty for an hour. They opened case but say they can't review case until the steering issue is verified by a gm service dealer. I will have to pay gm service dealer for diagnostics when I already paid a gm certified mechanic for same. Gm is not able to tell me until one of their service providers confirms issue what, if any, financial assistance they will provide. The repair is estimated at ~$1000. . . The entire pump and hose need to be replaced, and estimated labor is 6 hours. In meantime, I have to slow my car down to 20 miles per hour or less coming onto or off of ramps for major highways such as penn tpke because steering control isn't there & it feels as if wheel is pulling in opposite direction, I'm having to fight it, and it feels as if car will skid out. My mechanic looked at all other possibilities and id'd faulty steering pump and hose leak, specifically.

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car image   Power Steering Pump problem of the 2008 Buick Enclave 4
Failure Date: 08/25/2015

We were having problems with the power steering whining and a back tire locking up when we turned right. We had the wheel bearings, power steering pump, struts and rotors replaced. The mechanic called after all of this work and said it was not safe to drive because the back tire kept locking up and putting him into a skid while he was driving down the road at different speeds. We then had to have a yaw sensor replaced. We've only had it back for a day and are hoping the problem is fixed but this is a major safety concern. The technician told us that when the original power steering pump is replaced the abs system can't keep up which locks your tires while the car is in motion.

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car image   Power Steering Pump problem of the 2009 Buick Enclave 5
Failure Date: 06/28/2015

I had taken the car to Buick dealer for an oil change. I asked them to check if they saw a possible oil leak because I saw a few spots in the garage. They said there was a leak from a rubber bearing and the cost to fix that was 2700. Tool the car sears to have them double check. Sears said there was not leak. There was residual oil from oil change. This was on 06/20. Checked every day after that to see if the oil leaked again and it did not. On 06/28, while coming home with my kids, hear sudden noise, and in a few seconds smoke coming out from left front side of the car. . . Lot of smoke. Got the kids and dog out safely. Tried to turn off the car. . . I had the key out but the car was still on. It just would not turn off. Tried taking it our of the garage and the steering would not turn. Somehow got the car on the curb and after trying a few time, the car did turn off. Noticed all the coolant had flushed on the floor. Got it towed to the dealer. Dealer said power steering gear and power steering pump burned and needs replacement. Also said it was because of a minor oil leak that was under the engine that caused it. Coolant flushing was covered and gm will pay for the fix but I will need to pay 2500 for the steering gear and pump replacement. This could have been a disaster and life threatening if it had happened at high speed. Gm least concerned about it and not supportive or standing behind their cars. I have only 36k miles on it and would not have expected something like this. I read on some forums where a lot of people have had similar issues. For the safety of other Buick Enclave holders, I please request you to have Buick act on this and send a recall.

See all problems of the 2009 Buick Enclave.

car image   Power Steering Pump problem of the 2011 Buick Enclave 6
Failure Date: 04/15/2015

We own a 2011 Buick Enclave with 84240 miles. After a routine oil change were shocked to find out from the dealer that there is now a leaking steering rack and steering pump that will need to be replaced neither of which are covered by gm . The cost is over $2300. 00. This is my wife's car and is used daily to transport not only our own but other children as well. We have no choice but to remediate the problem. After doing very little research it is obvious that this is a known defect and that gm is choosing to ignore the risk to those driving their vehicles. This is actually our second Enclave and until know we have enjoyed their reliability and the service we have received. Based on this experience it will be the last gm car we buy. We will be seeking reimbursement from gm.

car image   Power Steering Pump problem of the 2011 Buick Enclave 7
Failure Date: 01/09/2015

December 2014 lift gate was up and suddenly came down and hit my wife with great force. This happened twice but not consistently. Subsequently was taken to a Chevrolet/gm dealership, found both struts not holding pressure and were replaced at owner's expense. On the morning of January 9,2015 driving during a snow storm on an interstate suddenly vehicle lost stabiltrab,traction control and engine power was reduced to 15 mph. Due to the weather traffic was going slower than normal. Car driven to a Chevrolet/gm dealer where the throttle body was replaced at owner's expense. On January 14, 2015 owner brought car to have power steering pump replaced due to gm September 2014 notice and owner informed that power steering rack was leaking. Although not replacing the power steering rack would lead to failure of the new power steering pump, this component was not covered. Owner paid a portion to have the rack replace. This repair required a front end alignment for which the owner paid for.

car image   Power Steering Pump problem of the 2008 Buick Enclave 8
Failure Date: 10/10/2014

As the 2008 Buick Enclave vehicle was slowed to make a right turn into a driveway, it suddenly and unexpectedly became very, very difficult to steer, such that the vehicle almost went off of the road and into a telephone pole. Fortunately, the vehicle was going slowly enough that it could be abruptly stopped in the middle of the road and it was not rear-ended. This is a very dangerous condition. When I called general motors customer care, I discovered that this was a known condition for which special coverage #14329 was issued. Given how dangerous this condition is that dramatically affects the ability of a driver to steer the vehicle, I am very upset that general motors failed to notify owners of the affected cars that this hazardous condition existed and that general motors failed to issue an emergency vehicle recall. It is urgent that NHTSA requires that general motors issue a recall for this safety defect. Pasted below is the dealer notification that was issued to gm service departments on September 16, 2014 by general motors. "#14329: special coverage adjustment - loss of power steering assist - (Sep 16, 2014). Condition. Some 2008-2011 model year (my) Buick Enclave, 2009-2011 my Chevrolet traverse, 2007-2011 my GMC acadia, and 2007-2010 my Saturn outlook vehicles may develop a power steering pump wear condition that can cause an intermittent drop of power steering hydraulic pressure that will cause reduced or loss of steering assist. The vehicle may revert to manual steering which requires greater driver effort, particularly at low vehicle speeds. ".

car image   Power Steering Pump problem of the 2008 Buick Enclave 9
Failure Date: 07/01/2014

While driving our 2008 Buick Enclave in a parking lot, I attempted to turn into a parking spot and when turning the steering wheel completely locked up on me and I was unable to finish the turn and almost ran into a car. Luckily I was going slow enough that I was able to step on the brakes before I hit the car parked in the space next to the one I was trying to park in. After a few seconds the steering started working again. Since then every time I am going at a slow rate of speed and make a sharp turn the steering goes out of the car. Took it to a local auto repair shop and the diagnosed that the steering pump is faulty. This car only has 67,000 miles on it. As I researched on the internet I saw that this is a very common problem with this make and model of car. There needs to be a recall as the fix for this is over a $1000. 00. For a vehicle that costs almost $50,000 brand new this is ridiculous. I should not be taking this car to the shop for steering problems at this low mileage.

car image   Power Steering Pump problem of the 2008 Buick Enclave 10
Failure Date: 06/24/2014

The contact owns a 2008 Buick Enclave. The contact stated that while driving 65 mph, the transmission failed. The vehicle was taken to a dealer. The technician diagnosed the wave plate needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was 80,001. The consumer stated the power steering went out. The vehicle was almost impossible to turn. The vehicle was towed the dealer. An inspection revealed the power steering rack was leaking from both sides, and the pump seized. Also, the dealer replaced the water pump, because it was leaking. Updated 08/06/14 updated 08/11/lj.

car image   Power Steering Pump problem of the 2008 Buick Enclave 11
Failure Date: 06/23/2014

About one month ago when I would get in my vehicle and attempt to back out of my driveway, the power steering wouldn't function for a few seconds. This happened about four times. This weekend on Saturday I drove from my house to a gas station, was pulling up to a gas pump and lost my steering again for about 10 seconds. On Sunday I was pulling out of a restaurant onto a busy road and lost my steering for fifteen seconds!! after bringing it to the dealer, being charged $50 and being told nothing was wrong, I called Buick. This is a serious safety issue and you can clearly see online that more and more people are experiencing this same problem with the same make, model and year vehicle. Recall this vehicle before someone is seriously injured!.

car image   Power Steering Pump problem of the 2010 Buick Enclave 12
Failure Date: 06/09/2014

Power steering defect causing safety issue. Vehicle has 75000 miles on it and power steering locks becomes unresponsive, dealer indicates that pump and rack need to be replaced and that it is normal for these parts to wear out at this number of miles. This is a safety issue and should become a recall by gm.

car image   Power Steering Pump problem of the 2010 Buick Enclave 13
Failure Date: 06/04/2014

The contact owns a 2010 Buick Enclave. The contact stated that the steering wheel seized. The vehicle was taken to the dealer, who diagnosed that the steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.

car image   Power Steering Pump problem of the 2009 Buick Enclave 14
Failure Date: 06/02/2014

My vehicle is extremely hard to steer at low rates of speed. It is almost as if the power steering goes out. I was almost in a collision because I was unable to maneuver the car quickly. Thankfully, I was able to get out of the way. I had my children in the car. This issue appears to be frequent and corrected in later Buick Enclave models. This issue is a safety hazard that gm needs to investigate. This faulty power steering pump needs to be recalled immediately.

car image   Power Steering Pump problem of the 2010 Buick Enclave 15
Failure Date: 05/15/2014

Power steering goes out at low speeds, very hard to turn. Dealer says we need new power steering pump & rack, as both are leaking. Not covered under warranty.

car image   Power Steering Pump problem of the 2011 Buick Enclave 16
Failure Date: 03/21/2014

I began to make loud squeaking noises when making left and right turns. In addition, as time progressed I would feel pressure when turning the steering wheel. Due to fear of steering wheel not being able to turn, I took the vehicle to the dealership. The dealership said that the vehicle needed a new steering pump and rack. Gm said they would not cover the entire cost. The total cost was $2600 and gm said it would only cover $1600. Owner feels gm should cover the entire cost since this is a safety issue and the car is only 2,000 miles over 50,000 mile warranty. This is not a usual wear and tear car issue.

car image   Power Steering Pump problem of the 2009 Buick Enclave 17
Failure Date: 03/04/2014

I was heading out my neighborhood up a hill to make a left turn and all of the sudden the steering wheel would not move and almost caused me to get into a wreck. I already had the steering pump and pinions changed 1 week ago and now this happens. Apparently this is an issue gm knows about and nothing has been done. I have 2 kids and I am concerned about their safety. Not to mention how costly this is and as a single mother I cannot afford to buy another vehicle or repairs, by the way I did just purchase this vehicle 2 weeks ago. Yes I did just purchase it from a dealer.

car image   Power Steering Pump problem of the 2009 Buick Enclave 18
Failure Date: 02/13/2014

Car became almost impossible to steer when doing slow turns or in a parking lot. The dealer said it was the power steering pump. It was replaced along with all the other parts and supplies needed. After that it seemed to work okay.

car image   Power Steering Pump problem of the 2010 Buick Enclave 19
Failure Date: 01/02/2014

I noticed this problem back in January and it has been more noticeable and bothersome lately. It is hard to make turns in my Buick Enclave when turning at slow speeds (25 mph or less). It is also very hard to turn and park or back out and turn. That really scares me because you have to really fight with it. It is as if there is no power steering yet it has power steering fluid. I have taken my car in for two other recalls and was told it was the power steering pump, or it could be other parts related to the power steering. This could be a very dangerous situation hopefully it won't happen while I am driving at a high speed with my 5 grand children. I called gm and they have no intentions of correcting this problem so the consumers who pay for a high priced car expecting it to last will now have to come out pocket $1500 to repair the problem. This is ridiculous. If they don't repair this problem I will never buy another gm product. I now own 4 and all 4 have had recalls.

car image   Power Steering Pump problem of the 2010 Buick Enclave 20
Failure Date: 12/17/2013

When driving at low speed, the power steeting goes out. It requires me to completely stop and manually turn the wheel which is very difficult. There is continue knocking at any speed when making turns. This has been a continual problem for almost 6 months and is getting worse. The car is out of warranty, but after reviewing further online, there is a pending class action suit for this issue. I called gm direct and they said they have received this complaint several times but there are no recalls. As a mother of small children, I am afraid to continue to drive my car for fear of wrecking or being hit with this issue. It is sad that gm will not act on this issue and stand behind their vehicles. If there has been numerous complaints and a class action suit, why will gm not act upon this. Does there have to be more deaths occur to get their attention. The cost of replacing the steering rack and pump is very expensive and should not be at the cost of the consumer for a manufacturer defect. Extremely dissappointed.

car image   Power Steering Pump problem of the 2008 Buick Enclave 21
Failure Date: 11/05/2013

Loss of power steering. Power steering pump was replaced at approx. 9000 miles for a failure then under gm warranty. Car now has 62500 and dealer advises pump is bad again. Will not cover replacement even though it has already been replaced once. This appears to be a known safety defect but gm is not issuing a recall and the replacement pumps are no better than the originals. Thank you for your research on the issue and holding gm accountable for the safety issue that many are experiencing.

car image   Power Steering Pump problem of the 2008 Buick Enclave 22
Failure Date: 10/08/2013

The steering rack & pump were replaced at 23,000 miles under warranty. Now, at 70,000 miles, it needs to be replaced again ($1900 repair) for the same reason. The steering whines whenever the wheel is turned, and loses power at any time during low speed. Serious safety concern for me and my family! others have had this same issue. Needs to be recalled before someone gets killed.

car image   Power Steering Pump problem of the 2009 Buick Enclave 23
Failure Date: 09/27/2013

I own a 2009 Buick Enclave that started experiencing intermittent steering lock-up issues at approximately 55,000 miles. The steering would intermittently 'lock-up' especially at speeds below 35 mph without warning, the problem became much worse over time. We frequently travel to the nc mountains where there are many 2 lane curvy roads going up/down the mountains, the problem was especially noticeable when traveling in the nc mountains. A vehicle having the steering 'lock-up' is a definite safety issue. I had the vehicle repaired by the dealership when it reached 68,295 miles for $2186. 50 due to safety concerns of harming one of my children or wife should a wreck occur due to not being able to steer the vehicle. The repairs consisted of replacing the defective 'steering gear' as well as the power steering pump due to metal shavings from the disintegrating steering gear getting into the power steering pump. In searching encvlaveforum. Net many users complained of the same issue with vehicles in the lambda family (enclave, traverse, acadia). A recall should be issued for this defect.

car image   Power Steering Pump problem of the 2008 Buick Enclave 24
Failure Date: 08/08/2013

I was driving my Buick Enclave and I was going about 10 miles turning into traffic and it locked in me I was scared to death!!! I had my kids in the car I only had this car for 30 days I took it back to the dealer am they said it is the steering rack and the steering pump if everyone is having the same problem that mean this parts are defective and should be recalled please help.

car image   Power Steering Pump problem of the 2008 Buick Enclave 25
Failure Date: 07/17/2013

Steering locked up while turning at low speed, almost hit another car in the process. Buick knows this is an issue on the Enclave platform, still, no recall. If I did get into an accident and a fatality occurred, litigation would have been in order. Is this what Buick is waiting for? someone to get injured, this is a safety issue. The original sticker price for my 2008 Buick Enclave was north of $40,000, wow and they can't get something as simple as a steering rack and pump right? this needs to be a recall, I just had to pay $2800 to get this fixed, and not really sure if it will or will not happen again in the future. I just can't believe there is no recall for this, apparently Buick does not care one bit about their customers and definitely does not want repeat business. I will tell everyone I know to avoid Buick at every expense and never, never, never buy an Enclave. I am also considering selling the Enclave and buying something that is worth it and safe.

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