Chevrolet Cruze - Problems, Statistics, and Analysis

Chevrolet Cruze owners have reported a total of 3,619 problems for their cars built in the 10 model years listed in the chart below. The chart shows the number of problems reported across all service years for each given model year of the Chevrolet Cruze. The 2012 Chevrolet Cruze cars have the most problems reported (1,082 problems).

Table 1. Total number of problems by model year for Chevrolet Cruze

Model Year Number of Problems
  2019 Cruze
4
  2018 Cruze
32
  2017 Cruze
61
  2016 Cruze
136
  2015 Cruze
178
  2014 Cruze
601
  2013 Cruze
601
  2012 Cruze
1,082
  2011 Cruze
922
  2010 Cruze
2

  Common problems of Chevrolet Cruze

The following chart shows the 24 most common problems for Chevrolet Cruze cars. The number one most common problem is related to the vehicle's engine and engine cooling (696 problems). The second most common problem is related to the vehicle's electrical system (484 problems).

Table 2. Common problems of Chevrolet Cruze

Problem Category Number of Problems
  Engine And Engine Cooling
696
  Electrical System
484
  Power Train
412
  Equipment
369
  Electronic Stability Control
295
  Steering
287
  Service Brakes
279
  Air Bag
158
  Vehicle Speed Control
154
  Other Fuel System
130
   
  Visibility
121
  Structure
59
  Exterior Lighting
50
  Wheel
30
  Suspension
24
  Seat Belt
19
  Seats
17
  Tire
15
  Traction Control System
7
  Gasoline Fuel System
6
  Latches/locks/linkage
3
  Unknown Or Other
2
  Interior Lighting
1
  Back Over Prevention
1

  Compare Reliability Across Model Years Using PPMY Index

It would not be fair to compare the Chevrolet Cruze of an older model year to newer model years since older vehicles have been in service longer and thus are expected to have more problems. In order to compare the reliability across Cruze model years, we use the PPMY index which is defined as the problems reported per thousand vehicles per Year. A smaller PPMY index indicates greater reliability of the given model year cars.

    PPMY = P / S / Y * 1000,

where P = total problems reported during the life of a Chevrolet Cruze model year; S = total units sold of the model year; Y = years since the debut of the model year (the age of the vehicle).

The results are shown in Table 3.

Table 3. Use PPMY Index to Compare Reliability Across Cruze Model Years

Cruze
Model Year
Problems Sales [1] Vehicle
Age
PPMY Index
  2018 32146,0521    
0.22
  2017 61218,2692    
0.14
  2016 136207,6583    
0.22
  2015 178170,5734    
0.26
  2014 601334,6795    
0.36
  2013 601207,6626    
0.48
  2012 1,082270,6247    
0.57
  2011 922177,3008    
0.65

  Number of Problems Reported During the First Year

Another way to measure the reliability across the model years of the Chevrolet Cruze is to use the total number of problems reported during the vehicle's first year in service, as shown in the Table 4.

Table 4. Number of problems in vehicle's; first service year

Model YearProblems Reported
  2019 Cruze
4
  2018 Cruze
15
  2017 Cruze
18
  2016 Cruze
33
  2015 Cruze
25
  2014 Cruze
92
  2013 Cruze
98
  2012 Cruze
136
  2011 Cruze
127


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