Chevrolet Cruze - Problems, Statistics, and Analysis

Chevrolet Cruze owners have reported a total of 3,242 problems for their cars built in the 9 model years listed in the chart below. The chart shows the number of problems reported across all service years for each given model year of the Chevrolet Cruze. The 2012 Chevrolet Cruze cars have the most problems reported (1,001 problems).

Table 1. Total number of problems by model year for Chevrolet Cruze

Model Year Number of Problems
  2018 Cruze
12
  2017 Cruze
45
  2016 Cruze
103
  2015 Cruze
140
  2014 Cruze
509
  2013 Cruze
556
  2012 Cruze
1,001
  2011 Cruze
874
  2010 Cruze
2

  Common problems of Chevrolet Cruze

The following chart shows the 24 most common problems for Chevrolet Cruze cars. The number one most common problem is related to the vehicle's engine and engine cooling (598 problems). The second most common problem is related to the vehicle's electrical system (433 problems).

Table 2. Common problems of Chevrolet Cruze

Problem Category Number of Problems
  Engine And Engine Cooling
598
  Electrical System
433
  Power Train
379
  Equipment
335
  Steering
269
  Service Brakes
258
  Electronic Stability Control
257
  Vehicle Speed Control
145
  Air Bag
141
  Other Fuel System
114
   
  Visibility
105
  Structure
53
  Exterior Lighting
41
  Wheel
27
  Suspension
21
  Seat Belt
18
  Seats
14
  Tire
14
  Traction Control System
7
  Gasoline Fuel System
6
  Latches/locks/linkage
3
  Unknown Or Other
2
  Interior Lighting
1
  Back Over Prevention
1

  Compare Reliability Across Model Years Using PPMY Index

It would not be fair to compare the Chevrolet Cruze of an older model year to newer model years since older vehicles have been in service longer and thus are expected to have more problems. In order to compare the reliability across Cruze model years, we use the PPMY index which is defined as the problems reported per thousand vehicles per Year. A smaller PPMY index indicates greater reliability of the given model year cars.

    PPMY = P / S / Y * 1000,

where P = total problems reported during the life of a Chevrolet Cruze model year; S = total units sold of the model year; Y = years since the debut of the model year (the age of the vehicle).

The results are shown in Table 3.

Table 3. Use PPMY Index to Compare Reliability Across Cruze Model Years

Cruze
Model Year
Problems Sales [1] Vehicle
Age
PPMY Index
  2018 1258,5711    
0.20
  2017 45218,2692    
0.10
  2016 103207,6583    
0.17
  2015 140170,5734    
0.21
  2014 509334,6795    
0.30
  2013 556207,6626    
0.45
  2012 1,001270,6247    
0.53
  2011 874177,3008    
0.62

  Number of Problems Reported During the First Year

Another way to measure the reliability across the model years of the Chevrolet Cruze is to use the total number of problems reported during the vehicle's first year in service, as shown in the Table 4.

Table 4. Number of problems in vehicle's; first service year

Model YearProblems Reported
  2018 Cruze
11
  2017 Cruze
18
  2016 Cruze
33
  2015 Cruze
25
  2014 Cruze
90
  2013 Cruze
98
  2012 Cruze
136
  2011 Cruze
127


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