Chevrolet Cruze owners have reported 89 problems related to engine and engine cooling (under the engine and engine cooling category).
Driving down a road on the Friday morning. When a deer popped up in front of me. I hit the deer on cruise control going 70 mph; but was hard braking to avoid the deer. The vehicle clipped the deer on the front left side of the car by the hood. The airbags did not deploy, meaning it wasn't even a big impact. So I pulled over to call authorities when the car began to smoke. Shortly after, estimated two minutes, the vehicle caught fire. The fire begin on the front left side of where the battery was located. It completely burned down the car. Not sure how hitting a deer, would not set off the air bags and also start a fire. Luckily I was able to make it out with no injuries.
See all problems of the 2014 Chevrolet Cruze.
Reported oil pressure drop alert on my car, strong rubber burning smell and smoke coming from engine. Oil was spraying out on engine, reported the issue to chevy, however they state nothing can be done until mid April. Was sent home driving car in this condition and was not offered help nor was my car serviced or fixed during the appointment I made at the sunrise Chevrolet location.
See all problems of the 2012 Chevrolet Cruze.
While accelerating from a stop, engine suddenly lost power, warning lights came on, "reduced engine power" message displayed. Brought car to a stop, accelerator pedal did nothing, engine would only idle. Shut engine off for 20 seconds, restarted, and pedal worked, car would accelerate. Returned home, scanned engine control module for codes, found p2135 for throttle position sensor. Took to dealer for repairs under warranty, they cleaned throttle body. Had car back for 2 days and problem occurred again. Found same code, returned car to dealer. Chevy dealer was reluctant to replace throttle body, didn't even mention the malfunction and wanted to instead replace a coolant sensor. I was able to convince them to replace throttle body, and the repair order states that they updated the ecm software level. I believe there is a TSB which should be a recall. Sudden loss of engine power is extremely dangerous when pulling into traffic, merging, etc.
Never had any problems with this vehicle indicating that this would suddenly happen but it did. I would heat up my car in the morning and the reduced engine light would come on, I would turn the car off and then back on in a couple of minutes and it would drive fine. This happened a few times but then I was driving about 55 mph and then all of a sudden the engine and stabilitrac light comes on and says reduced engine power and the car slows down about 5 mph immediately. This occurred 3 times on my way home that is normally only a 10 minute drive, the very next morning it did it again when starting it up in the morning to take it to the dealership. This happens in the middle of traffic and thankfully did not cause an accident but it could if this would of happened on the expressway. There are several complaints on this issue with the 2011 Chevrolet Cruze on the complaint forums about the throttle body (dealership confirmed this issue). This is very dangerous!.
See all problems of the 2011 Chevrolet Cruze.
While driving I lost engine power and had no foot throttle. The check light came on that stated reduced engine power and check stabilatrak. Shutting car off and restart did not fix. My car would not go over 4mph and I was nearly rear ended.
While I was stopped at a traffic light all of a sudden I received the following warnings: stabilitrac light, service traction control light, the engine light came on and the reduce engine power warning. Even though the warning stated reduce engine power, I couldn't drive the car. I turned the car off twice, still no power when I applied my foot to the gas pedal. I called on-star and had my car towed to the dealership. The throttle body was replaced on my car, which was covered under warranty. I noticed from several complaint sites that the incident with sudden loss or reduced engine power is a common problem with the Cruze. I'm a little afraid to drive my car now for fear that the incident will happen again at a busy intersection. I hope the problem with my car is resolved with the replacement of the throttle body.
See all problems of the 2013 Chevrolet Cruze.
As I was pulling out of my daughters school, my Cruze engine warning lights came on "reduced engine power" "check stablitrak" "service" warnings came on as well. My car lost all engine power and I was almost rear ended by a Dodge pickup, he was able to go up on the curb at the school and avoid an accident. Glad there was no one hurt on the curb. . Read more...
My daughter almost died driving it on Monday. She was on route 1 in college park, MD when the check engine/reduced power light came on and she could go no more than 2-3 mph. This is a very busy road, and she was almost in a potentially tragic accident. We had the car towed to sport Chevrolet in silver spring, MD (240-471-3190). Our service advisor (kenny: 240-560-5405) informed me this morning that the fix is a throttle body replacement which will cost $648. In going on the chevy forum website, this has happended multiple times to chevy Cruze and malibu models. It's only a matter of time until someone dies. The throttle body is only covered up to 35k so I had to pay out of pocket.
Drove my car to work without incident however when I came out at 4pm the car would not start. The interior lights worked, radio and blue tooth worked when the key was inserted but car would not start. The vehicle was towed on Jan 11th to al serra dealership. After 36 hours the dealership called to say it was the battery. The service manager was unable to explain how the radio, blue tooth phone power and interior lights were working. After having the battery replaced it was clear my vehicle was not operating properly. When driving on the expressway the interior lights dimmed and the battery voltage meter fluctuated from 15. 3 to 12. 3. The vehicle was not performing as it had prior to the battery change. I returned to the dealership stating the car was not functioning properly since the battery change. The dealership stated I would need to sign for a diagnostic fee of ~150. 00 before they would look at the vehicle to inspect their work. I left with my vehicle and contacted gm customer complaint line to report the dealership was unwilling to stand behind their work unless I agreed to pay them ~150. 00. About 10 days later I received a letter from gm regarding a special notice about the battery cable. I again returned to the dealership to have the battery cable checked/replaced. Again al serra dealership stated I needed sign that I would pay a $100. 00 fee if they did not find anything wrong with the battery cable. I stated "you did not fix my properly the first time. I feel you refused to stand behind your work and now I have a letter from gm regarding the battery cable. Now you still want me to pay you to figure out what you did wrong the first time. I left with my vehicle - still not working properly. This needs to be a recall to stop gm dealerships from ripping off customers.
Was traveling on the highway with cruise control set at 67mph when suddenly the car just lost power and the engine quit running. All of the dashboard instruments lost power ,gas gauge registered empty, etc. Although the radio did not go off. Luckily this happened with very light traffic and was able to pull off in the emergency lane and put the vehicle in park and restarted the vehicle with no trouble. Continued our trip and did not happen again. After thinking about this I did notice the vehicle a few weeks ago losing some accelerating speed/power intermittently while traveling. Not sure if that was an indicator or not. Did call onstar approximately 5 hours after incident to diagnose and see if any error codes came up and they stated they showed nothing. This is my daughters vehicle and I fear that if she is traveling in heavy traffic and this happens again that this could cause a sever accident.
The vehicle would not shift out of park nor remove the key. The wheel was locked as well as the shift lever. The car would turn on however would not move. There was no lights in the vehicle.
The contact owns a 2011 Chevrolet cruz. The contact stated while driving at various speeds, there was a sudden increased of engine rpms as the engine hesitated to accelerate and jerked into gear without warning. The failure recurred on numerous occasions. The vehicle was taken to a dealer, where the failure was not duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 10,500. The VIN was unavailable.
Tl-the contact owns a 2012 cheverolet Cruze. The contact stated that while driving approximately 15 mph. The vehicle would not accelerate while attempting to exit onto the highway. The vehicle eventually reached 53 mph and the contact exited the highway and took the vehicle to the dealer. The dealer diagnosed that the turbo charger had failed. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000. Sw.
I was stopped at a stop sign getting ready to cross over hwy to go north bound. A truck came out of nowhere and hit my driver side front end. My air bags didnt deploy. I googled it and saw there is a recall on my vehicle for air bag. I just bought the car 2 weeks ago. Shouldnt the dealer be responsible for fixing recalls before selling the car even it is used.
I was pulling out of a gas station, use to my normal power and almost got hit because my car wouldnt go over 15mph floored. Then looked down and saw a engine power is reduced, service stabili trak and service traction control. So I took yo a mechanic he hooked it up and the code showed up as my throttle body position sensor. They replaced it and drove it and it drove fine for about two weeks. I was just going down the road then all of a sudden my car did the same thing. I lost power so fast that I about got reer ended. Took it back to the body shop and showed the same code so they replaced tge part again. And two days after all this my car is doing this again. This is extremely dangerous at how it looses engine power. It looses it so fast that someone can get hurt extremely bad.
Engine shaking violently while idiling. Stabiltrak warning on. Acting like it was going to die. Scared it would die while in traffic.
The contact owns a 2013 Chevrolet Cruze. The contact stated tha ta coolant odor emitted into the vehicle whenever the heat was turned on. The contact stated that the check coolant warning light was illuminated. After inspecting the vehicle, the contact noticed that the coolant reservoir was full and that the light only illuminated when the heat was turn on. The vehicle was taken to a dealer for a diagnosis. The technician was unable to locate the failure. The manufacturer was notified of the problem. The approximate failure mileage was 46,000.
The contact owns a 2012 Chevrolet Cruze. While the vehicle was being serviced, the technician noticed that the gasket for the motor was leaking. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 9,000.
While driving the ac blows cold air through the top vents but hot air from the bottom vent on the driver side. The area on the center console that touches the driver's leg becomes hot to touch and extremely uncomfortable while driving for more than 1 hour. This area should not be this hot and so far no one has been able to identify the reason for the overheating of the center console area.
Car radio kept cutting on and off multiple times before all of the car lights flashed on the dashboard and steering wheel became stiff. I pulled over on the side of the road, cut the car off and pulled out the key. I put the key back in the ignition and tried to start the car and it wouldn't start. The lights and radio didn't even come on. I couldn't put the key back in the off switch nor could I pull the key out. After about a minute or so my radio came on and I was finally able to start my car.
Since purchase as used, slow start speed with the engine almost cutting out. Radio flickering on and off. Engine cutting out when idling. Engine light for mass air flow (maf) sensor replacement. Replaced maf sensor and problem remains. Engine fan staying on long after engine has shut off and cooled. Service lights coming of for stabilitrack and other random issues. Front cigarette lighter won't charge devices. Tire air pressure sensors backwards on display, I. E. Display right front tire is actually left front tire pressure.
After purchasing the 2014 Cruze on July 29, 2014, I drove it to my residence which was for 6 miles and parked in my driveway. I placed the shift level in the park position and set the emergency brake. My grand daughter, age 16, asked if she could test drive the car. After entering the vehicle, she released the emergency brake and attempted to start it. The car would not start and unknown to her while attempting to start, the vehicle slowly went backwards into the street. The shift lever in the vehicle was stuck in park and would not move and it would not start. I called on star and asked them to run a test on the car to see what was wrong with it. The lady came back with no known problems from their test. I asked and she called a tow truck to return the vehicle to the dealer. The Cruze was repaired the next day. The problem was identified with a defective shift cable. The casing around the shift cable at the transmission cracked causing cable not to release leaving transmission in free mode. I was upset and angry with the dealership and gm because the vehicle broke down in the first 6 miles. I then checked for recalls on the vehicle and found gm recall number 14048 and NHTSA recall 14v092, which identified my defect exactly, but did not include my VIN in the recall order. I called gm and expressed my concerns they assigned a case number and a very nice lady called and asked what would make me happy. My main concern was the safety of my family and other people who have bought the Cruze with a defective shift lever cable. Once a part is identified as defective it should no longer be used and it should be replaced on all manufactured vehicles. I was offered a replacement vehicle by the dealership and gm but I declined the offer.
Previously to the visit my car was running slow and kept marking engine speed reduced then about a week later the car sign removed and started running normally again. About a month or so passed and the same thing happened again then I took the car in and they fixed it but after that the bluetooth didn't work and the navigational compass stopped working. Ever since then the bluetooth and navigational compass has not worked and I just run the risk of the engine reduce sign to pop up again cause it comes up spontaneously.
This exact same thing has happened 2 times. While driving normally 'service esp' and 'service traction control' warnings come on along with the engine light and the 'stabilitrak' light. The engine remains running but does not supply power to the wheels resulting in a total loss of power to the car. The first time it happened, I took it to a certified chevy dealer who told me it was a battery issue and replaced the battery. Didn't work. Happened again within a week. This situation is very unsafe as the vehicle could be stuck powerless in the middle of a turn or a number of other dangerous situation. The car is not on gm's recall list for any of the ongoing recall issues.
Driving down the highway @ 65 mph our 2013 chevy Cruze died suddenly. As we coasted, I tried starting it and it started and we continued. A few minutes later it did the same thing, we coasted to the side of the road, stopped, and again it restarted. We continued our 3 hour journey home without any other incidents.
|Problem Category||Number of Problems|
|Engine And Engine Cooling problems||
|Water Pump problems||
|Car Stall problems||
|Check Engine Light On problems||
|Engine Cooling System problems||
|Coolant Leaking problems||
|Engine Oil Leaking problems||
|Engine Overheat problems||
|Cooling Fan problems||
|Engine Stall problems||