Chevrolet Cruze owners have reported 170 problems related to engine and engine cooling (under the engine and engine cooling category).
I purchased a pre-owned 2011 chevy Cruze in August of 2016. In December, I was driving on the highway and my car started to jerk as I pushed on the gas and it wouldn't accelerate. I pull over and parked the car to see what was wrong. I restarted the car and put it in drive, but it wouldn't go forward; however, when I put the car in reverse, it moved. My mom called the dealership we bought it from to claim the lemon law, but their response was that they couldn't do anything about it because the car was older than 30 days. She was also told that the lemon law does not apply to used vehicles, so my dad had the car towed to Chevrolet. They said that the transmission was the issue. My issue is that I had this car for 4 months. Replacing or getting the transmission fixed costs more than the car is worth. I do not have the funds for this being that I am a college student, and I need this transportation. I can't trade this car in since it's in this condition. My other issue is that there is no recall for this malfunction in this particular vehicle. After doing some research on this issue, I realized that there a lot of people dealing with this same problem and others regarding the transmission. I believe there should be a recall on the transmission because this issue is extremely dangerous.
See all problems of the 2011 Chevrolet Cruze.
The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle experienced an issue with the shifter not shifting and the vehicle not decelerating. In addition, the vehicle would not accelerate past 30 mph. The failure occurred without warning. The vehicle was towed to the dealer, but diagnostic testing was not performed. The manufacturer was not notified of the issue. The failure mileage was approximately 107,000. The VIN was not provided.
The contact owns a 2016 Chevrolet Cruze. While driving the vehicle, the "start, stop" feature was activated when the contact approached a red light. When the accelerator pedal was applied while making a right turn, the vehicle lost power and was almost struck by another vehicle from the rear. The failure recurred multiple times. The dealer was notified, but the vehicle was not repaired. The approximate failure mileage was 1,400.
See all problems of the 2016 Chevrolet Cruze.
First, I receive a warning about engine temp so I put some coolant in and the problem doesn't come up again for a week. Between that time, the tire sensor malfunctions and the car is at only 40,000 miles so it's no longer under warranty. The second time I get the temp warning I'm on the way to work riding along a highway and the car loses momentum and led advises that car is lowering power to protect engine. Mind you, this is after I've already spent $400 on new tires and changed the oil. A minute after the led on, the car was trying to completely shut down at this point and I pulled over. When I get to a complete stop, steam just engulfs my hood. The car went from driving with no indication of trouble to a complete disaster in a matter of one and a half minutes. I had the car towed to my house and later on brought it to a Chevrolet dealer to get a diagnostic. Chevrolet advises that the engine is bad. My four year old car with just over 40,000 miles needs a $7,000 engine replacement. This is not a normal occurrence and I've never had a similar issue on a car that hasn't even hit half a 100k. These problems didn't happen with a 1999 model I had for much longer than this and the mileage was over 120,000 when the car started giving up. There are many similar complaints here with similar issues and these people invested in a vehicle that we expected to serve us for the price we paid. I bought american because I wanted to support industry in our country. Chevy lauds itself as a top-tier company ranked at highly with multiple auto magazines every year. My experience has been very low, though and this has caused me severe financial burden for a vehicle I paid in full price brand new. Engine replacements do not happen at 40,000 miles on a brand new car with a top-tier auto maker.
See all problems of the 2012 Chevrolet Cruze.
Was driving and all the sudden got warning lights and a/c shut off due to coolant temp? or something to that affect. Then my fan kicked on and it went away but the fan just stays running but the coolant temp is not even hot can even get hot out of the heater vents but still thinks I'm overheating then the car shut itself off! I have an appointment in the morning with car dealership but I've seen many people are having the same issue should be a recall not fair to make us pay my car is still new.
I purchased this 2015 cruz with 18,000 miles on the vehicle from lee johnson Chevrolet in kirkland, wa. It has been back to the mechanic 3 separate times with a complaint that this vehicle excelerates sporadically and without notice. There is no fault codes that come up. The mechanics drive it but this does'nt happen to him, therefore they state that this is not a problem. I feel totally unsafe when this happens and I'm afraid to drive this car. ( I drive with one hand on the gearshift in case this happens so I can put it in neutral immediately. I want this complaint to go on record that I have filed this claim as well as worked with the mechanics on 3 different occasions and feel as if I have no recourse for what I consider a serious problem.
See all problems of the 2015 Chevrolet Cruze.
This vehicle safety complaint is in regards to my 2011 Chevrolet Cruze lt, which was serviced at ourisman Chevrolet of bowie, a general motors (gm) authorized dealer, for the repair of my vehicle. I incurred charges for unwarranted maintenance repairs on the following dates September 26-October 5, 2016 ($134. 95 and $139. 07 (cost for a new battery)), April 26, 2016 (warranty covered repairs), April 11, 2016 ($590. 92), and April 14, 2015 ($382. 14) that never addressed the safety complaints I made, all of which were handled by service advisor buddy reio. On these dates, I took my vehicle to be serviced for experiencing hazardous issues with its electrical systems and reduced engine acceleration while I was driving between 40-55 miles per hour. Without warning, my vehicle¿s speed would decelerate (both on the highway and residential roads) and my car doors would begin to lock and unlock uncontrollably with error messages ¿service stabilitrac,¿ ¿service parking assist,¿ and ¿service airbag¿ displaying on my dashboard. After about 30 seconds of this condition, my car would resume normal functioning. I incurred $1,247. 08 in unwarranted repairs for my vehicle, which was never properly diagnosed, leading to my vehicle shutting down while I was driving it on October 22, 2016. On October 22, 2016 at 3:20 p. M. , while driving on a busy thoroughfare, my car decelerated and error messages displaying ¿service stabilitrac,¿ ¿service parking assist,¿ and ¿service airbag¿ showed. After approximately 30 seconds, the car began to shut down and I managed to steer it out of the way of oncoming traffic. I immediately contacted Chevrolet¿s roadside service and informed the representatives that my engine would not start and I was stuck on the side of the road.
I have been having several issues lately that are not covered under warranty with my car. Power train issues, stability issues, sensor issues. These issues have happened on and off and some have been fixed before and they keep getting worse. The car starts shaking really bad when I am driving. It does not feel safe.
Vehicle proved to be spontaneously combustive thus the car burned up in a fire due to electrical harness catching fire as stated fire fire department fire inspector. No signs showed any imminent danger, the driver of the vehicle barely escaped before car went up in flames. The vehicle was in motion being driven on a city street.
Engine light came on , auto zone ran it and code p0299. States it the turbo/ super charger underboost. 81,000 miles. I have only had this vehicle 18 months. I don't race around town in it.
See all problems of the 2013 Chevrolet Cruze.
Driving on busy street car cuts off heard a pop in engine display says engine losing power engine light comes on managed to pull over car will turn over but will die out. Had to have car towed by insurance company car has 64,000 miles.
There have been two times when I have been pulling out of a parking lot and the engine died. Nothing showed on dash. I put the car in park and restarted and it started back up. Took the car to the dealer and they indicated that there weren't any codes showing and if it happened again to bring the car back. Happened again last night, same situation. Nothing showing on dash. Also sometimes seems to hesitate when accelerating.
The contact owns a 2014 Chevrolet Cruze. While accelerating from a stop, the vehicle surged forward inadvertently at different times. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 12,386.
See all problems of the 2014 Chevrolet Cruze.
Transmission jerks extremely hard. When air is on car fails to accelerate at all. Idles on its own, jumps gears always. Fuel system is bad, it chokes constantly and wont start some days. It vibrates extremely hard and I had it serviced 1 month ago for shaft case. This is the worst car ever!!!!!!! its a danger to drive it wont pick up speed and when the air is on it wont move at all. If still at a light, it will jerk extremely hard to where it jerks me. When in park it idles itself. If I'm entering onto the highway it wont pick up speed even if the air is not on. When I reverse and go back to park it jerks extremely hard. I hate this car!!! sometimes it doesn't want to stop.
The contact owns a 2012 Chevrolet Cruze. On several occasions, while attempting to start the vehicle, it failed to start. Also, the temperature gauge registered hot almost immediately. The thermostat was replaced, but the failure recurred. The contact also stated that the engine oil warning light illuminated; however, there was sufficient oil in the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 130,000. The VIN was not available.
The contact owned a 2016 Chevrolet cruz. While driving approximately 35 mph, the check power steering warning light illuminated. When attempting to stop the vehicle, the brakes were inoperable. After coasting to the side of the road, black smoke was present coming from the window vents. While attempting to exit the vehicle, the doors would not immediately unlock. The contact was able to exit the vehicle and witnessed flames under the hood of the vehicle. The fire department was called to the scene and extinguished the fire. The vehicle was destroyed. The cause of the fire was not determined. There were no injuries and a police report was not filed. The manufacturer was notified. The VIN was not available. The failure mileage was 10,000.
The contact owns a 2013 Chevrolet Cruze. While driving 35 mph and accelerating, the tachometer showed that the rpm was red-lined; however, the vehicle failed to respond. The vehicle was not taken to be diagnosed. On several occasions, while stopped at a traffic light with the brake pedal depressed, the vehicle lunged forward. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,719.
Driving my car at about 25mph started to hear a rattle in it. When went to accelerate the car started to smoke and had no power. When idling you could hear the motor "work" and it had a jump in it. Only has 50,000 miles and has never been driven hard. Of course it's out of warranty now and I have no clue why it wouldn't accelerate and started smoking. The engine light came on and was still on when I left my car sitting on the side of the road.
Car's engine stopped running unexpectedly due to blown fuel pump fuse while traveling at 30 m. P. H in clear weather, during the day, on paved downtown orlando street. When engine died, lost power steering and power breaks, very difficult to control and almost got into an accident. Dealer diagnosed the issue as a coil pack problem and replaced the coil pack at a cost of $534. 00. I am not sure how the coil pack that holds the spark plugs would cause the fuel pump fuse to blow.
I was starting to cross a busy intersection when the engine loss power light and stability control light came on. Car would not go over 5 miles an hour. Just about 90 days ago it was at the chevy dealership for same problem where the throttle body and all sensors were replaced.
Engine starts shaking when air conditioner is on and while in stop sigh.
The contact owns a 2013 Chevrolet Cruze. While driving approximately 25 mph,the vehicle slowed down and did not accelerate. When the contact attempted to back out of the garage, the vehicle would not move occasionally. An unknown warning indicator illuminated. The failure was not diagnosed and the manufacturer was not notified. The failure mileage was approximately 12,000.
Vehicle has 29,980 approximate miles. Vehicle had a leaking torque converter seal. While dealership was removing transmission, a stray bolt fell from the interior of the motor. Bolt does not belong to car. It has damaged the bell housing. No other damage has been reported at this moment.
Car will slow to 2 mph with the warnings "low engine mode" and "service stabilitrack". Can be going any speed and this happens. Have had the car towed 3 times for this same problem. Each time they tell us it is another part that is defective. We have spent approximately $2,000 on repairs for this same issue. My main concern is that my 20 year old son who drives this vehicle is going to get killed. If this happens on a highway with a semi behind him, the semi will not be able to slow down to that speed that fast and will run right over him. There are numerous reports of this same issue on 2011-2015 Cruze vehicles that you can find anywhere on the internet (even on gm forum). I would like to know how many people have to die from this issue before a recall is made on these vehicles?.
Vehicle cuts out while at a stop light like it wants to shut off, car was running about 10 minutes and in motion at 30 mph for 5 minutes when it started, then drove on the highway for 30 minutes and through town another 10 minutes, when I got home it was still cutting out, I was almost home when I noticed the engine light came on. Today I did fill my gas tank. It has done this on other occasions but not as bad as it did today and this was the first time the engine light came on. My car has a little over 70,000 miles on it, I've done regular oil changes, when I looked under the hood I noticed liquid around my motor gaskets and the tray under it, I couldn't tell if it was oil or antifreeze. Warranty has ran out.
|Problem Category||Number of Problems|
|Engine And Engine Cooling problems||
|Water Pump problems||
|Check Engine Light On problems||
|Car Stall problems||
|Coolant Leaking problems||
|Engine Cooling System problems||
|Engine Oil Leaking problems||
|Engine Stall problems||
|Cooling Fan problems||
|Engine Overheat problems||