Chevrolet Cruze owners have reported 62 problems related to engine and engine cooling (under the engine and engine cooling category).
While driving the ac blows cold air through the top vents but hot air from the bottom vent on the driver side. The area on the center console that touches the driver's leg becomes hot to touch and extremely uncomfortable while driving for more than 1 hour. This area should not be this hot and so far no one has been able to identify the reason for the overheating of the center console area.
See all problems of the 2011 Chevrolet Cruze.
Car radio kept cutting on and off multiple times before all of the car lights flashed on the dashboard and steering wheel became stiff. I pulled over on the side of the road, cut the car off and pulled out the key. I put the key back in the ignition and tried to start the car and it wouldn't start. The lights and radio didn't even come on. I couldn't put the key back in the off switch nor could I pull the key out. After about a minute or so my radio came on and I was finally able to start my car.
See all problems of the 2012 Chevrolet Cruze.
After purchasing the 2014 Cruze on July 29, 2014, I drove it to my residence which was for 6 miles and parked in my driveway. I placed the shift level in the park position and set the emergency brake. My grand daughter, age 16, asked if she could test drive the car. After entering the vehicle, she released the emergency brake and attempted to start it. The car would not start and unknown to her while attempting to start, the vehicle slowly went backwards into the street. The shift lever in the vehicle was stuck in park and would not move and it would not start. I called on star and asked them to run a test on the car to see what was wrong with it. The lady came back with no known problems from their test. I asked and she called a tow truck to return the vehicle to the dealer. The Cruze was repaired the next day. The problem was identified with a defective shift cable. The casing around the shift cable at the transmission cracked causing cable not to release leaving transmission in free mode. I was upset and angry with the dealership and gm because the vehicle broke down in the first 6 miles. I then checked for recalls on the vehicle and found gm recall number 14048 and NHTSA recall 14v092, which identified my defect exactly, but did not include my VIN in the recall order. I called gm and expressed my concerns they assigned a case number and a very nice lady called and asked what would make me happy. My main concern was the safety of my family and other people who have bought the Cruze with a defective shift lever cable. Once a part is identified as defective it should no longer be used and it should be replaced on all manufactured vehicles. I was offered a replacement vehicle by the dealership and gm but I declined the offer.
See all problems of the 2014 Chevrolet Cruze.
Previously to the visit my car was running slow and kept marking engine speed reduced then about a week later the car sign removed and started running normally again. About a month or so passed and the same thing happened again then I took the car in and they fixed it but after that the bluetooth didn't work and the navigational compass stopped working. Ever since then the bluetooth and navigational compass has not worked and I just run the risk of the engine reduce sign to pop up again cause it comes up spontaneously.
This exact same thing has happened 2 times. While driving normally 'service esp' and 'service traction control' warnings come on along with the engine light and the 'stabilitrak' light. The engine remains running but does not supply power to the wheels resulting in a total loss of power to the car. The first time it happened, I took it to a certified chevy dealer who told me it was a battery issue and replaced the battery. Didn't work. Happened again within a week. This situation is very unsafe as the vehicle could be stuck powerless in the middle of a turn or a number of other dangerous situation. The car is not on gm's recall list for any of the ongoing recall issues.
Driving down the highway @ 65 mph our 2013 chevy Cruze died suddenly. As we coasted, I tried starting it and it started and we continued. A few minutes later it did the same thing, we coasted to the side of the road, stopped, and again it restarted. We continued our 3 hour journey home without any other incidents.
See all problems of the 2013 Chevrolet Cruze.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving approximately 5 mph, the brakes failed. The vehicle did not stop when the brake pedal was fully applied, causing the contact to crash into the rear of another vehicle. There were no injuries and a police report was not filed of the incident. The vehicle was taken to the dealer but no diagnoses was provided. The contact referenced NHTSA campaign id number 13v36000(service brakes, hydraulic) but did not confirm if the vehicle was included in the recall. This failure persisted intermittently over a period of one year. The manufacturer was notified of the failure. The approximate failure mileage was 19,000. Updated 8/19/cn the consumer stated the vehicle's trunk exterior manual latch would not open the trunk and the steering wheel air bag is on recall. While driving, the vehicle would hesitate and lurch. Updated 08/28/2014.
Radio flashed on and off and all break lights on dash would light up. Service stability control notice would appear. Then it would go away and reappear. Did this for an entire hour and a half ride on highway. Radio on radio off dashboard lights on and off. Blinker no longer clicked when used. . . Disconcerting to drive a car with such problems. A week earlier I had car issues covered under power tran warranty. . . And now this. . . All after a massive recall announced. Think gm needs to re look at all of their cars. . .
At the end of December 2013 I purchased a 2014 chevy Cruze turbo diesel. Shortly after buying this vehicle I discovered there as a problem with the excessive torque and the braking system and hair trigger brake release. When releasing the brake this car would leap forward in an unsafe manner. This would happen when releasing the brake slightly. Releasing the brake a quarter of an inch or less was sufficient. I am not talking about my foot slipping off the brake pedal. The high rpm's and torque is not a good match with this particular automatic transmission. I am sure a standard transmission would be a better match. After my car jumped out into a major street and almost caused an accident I took my vehicle to my local dealership. The dealership examined my car and came up with the bellowing results: brakes feel normal for vehicle. 4 wheel disc and has electric vacuum pump. No repairs required at this time. Idle normal for present time, ecm will rise idle at certain time like cold start compensate for battery draw of glow plugs?. By the way the above incident occurred when the car was normal operating temperature. As a result I immediately traded this vehicle (1500 miles were on the odometer) for a different brand. It would be nice if your engineers could look into this matter to avoid future incidents with other chevy cruz owners. I am very concerned over the safety of this vehicle. Thanks.
Tl - the owner owns a 2011 Chevrolet Cruze. The contact stated while he was getting his vehicle inspected a mechanic had noticed a leak. The vehilcle was taken to the dealer. The dianosis was a transmission cooler line fail. The manufacturer was not made aware of the failure. The failure mileage was 40,000, and the current mileage was 44,000. Bt.
Since I first purchased my 2011 Cruze, I have experienced hesitations in the automatic transmission changing between second and third gear (approximately between 35-40 mph). In the last month, the hesitations happen every time I start from a stationary position. Some of the hesitations are more pronounced (I. E. , an actual lurching of the vehicle). There have also been occurrences of the car not responding properly to pressing the acceleration pedal. I found this very alarming, as it happened during rush hour traffic.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while traveling various speeds, a fire started in the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage was 47,000.
The car turns off while driving down the road. Wont allow me to remove the key from the ignition. Wont turn off or on. Dealer cant find any problems when taken in to see what is causing this issues.
While driving on the highway my "engine power reduced","service traction control", and "service stabilitrak" warning notices appeared. Frantically I pulled over on the up coming exit ramp, even though the engine would not go over 5 mph with my gas petal pushed all the way to the floor, and was fortunate not to be hit with my 3 children in the car. After doing my research , I turned off the car let it rest and continued driving only for it to happen 4 more times with in 25 minutes. This has also happened 3 other times throughout the week! there seems to be no answer from the dealership even though I took pictures of the warning lights and provided many other exactly similar complaints all across the country! I will not drive this car and especially not with my children in it I have just wasted 16k of my money ! why is there not a solution for this issue yet and if there is why does it take such extreme remedies to find the solution. This is a recall material situation! I would like someone to call me in regards to this situation, I feel there is no excuse my children and I could have died tonight !.
While parked in a parking lot waiting for the snowy conditions to slow down, I waited about 15 minutes with my car on idle. I pulled out of the parking spot to go to my destination. As I was on drive, my car slowed down to 5 mph and couldn't accelerate, message pulled up on my screen saying "engine power is reduced". Took it to the dealership and quoted me $500 to fix the valve body system. I've read on a forum that this is a common problem for this model.
My 2011 chevy Cruze ltz went in to reduced engine power mode and said to service stabilitrak and traction control. This happened in below freezing temperatures with frozen precipitation on the ground. Research online indicates this is a common problem with chevy Cruze vehicles. The car was drive able after powering down for a few seconds, but a few miles down the road it would go into reduced engine power mode again. This has happened multiple times over the last week. Likely throttle body problem.
Letter from congressman johnson on behalf of constituent re 2013 chevy Cruze. The consumer stated there was very little heat in the vehicle. The temperature gauge fluctuated, and the windows and instrument panel would fog up. Updated 04/28/14.
While driving my newly leased 2014 chevy Cruze with the heat on to school I became dizzy, nausea and very disoriented. I pulled over and opened the windows took my hat and scarf off, within a few minutes I began to feel normal again. I preceded to start driving again only to have the same thing happen again. I called my mother to make her aware of what was happening when I drove my new car. She advised me to leave the windows open and to keep the heat off until we could get this car in for service. We brought the car in for service on January 13th, 2014 advising them that within 15 mins of driving the car we would become sick with a headache and very nausea and dizzy. The service men laughed at us. We told them that maybe its carbon monoxide getting into the car. We left the car at the service center . The very next day I received a call from the dealership advising me that yes we were right that it was carbon monoxide getting into the car. They had a service man drive the vehicle who concluded that yes it was carbon monoxide poisoning. They were going to get in touch with gm and advise us as to what they were going to do!!.
The contact owns a 2013 Chevrolet Cruze. The contact stated that the check engine indicator illuminated and the vehicle hesitated while driving at an unknown speed. The contact took the vehicle to the dealer several times. The dealer reset the thermostat once and then replaced it, but the failure recurred both times. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 26,000.
Driving home from work on busy tollway,after it snowed all of a sudden my service stabilitrak-reduced engine power lights came on. The car cut to 20 miles per hour. I couldn't go any faster and nowhere to pull over since the tollway was under construction. Got off the tollway called the dealer to take it in. The chevy dealer told me to shut the car off wait 5 min. It will reset. Ok it did,took it the next day to chevy, they cant find anything wrong, took it home. Went to work 3 days later it did it again I brought it back to chevy still cant find out what is wrong. This car has continued to do this 15 more times. The reason why I am telling you this is because there is a problem with these cars there have been more chevy Cruzes with the same problem. I am afraid to drive this car I have borrowed a car to get to work,the first time this happened to me on the tollway I thought my life was over it could have caused a serious accident im glad im here to tell someone about my problem and hope someone takes some action with it.
Sudden loss of engine power. The first occurrence happened exiting a fast moving expressway. The engine suddenly stopped power and the car was reduced to less than 5 miles an hour. The car was pulled to the shoulder and turned off. Eventually after restarting the car the engine went to full power and the car reached its destination. There was some luck involved as traffic was light. Since, the loss of power has happened five more times. At least one occurrence was very dangerous - pulling from a stop sign onto a busy road. I feel that this issue makes the Cruze one of the most dangerous cars on the road. The issue happens without warning and can happen at 65 miles an hour or from a stop. I know that I am not the only person with this issue and I am upset that this has not been addressed by Chevrolet. Thanks for the opportunity to voice my concern and hopefully help others.
I bought a 2012 chevy Cruze received recall letter first of 10/13 was stated in letter no parts were available but when they were I would get it fixed free. I approached intersection my brake went to floor was t boned and total loss of my car this car has 6 airbags none of them deployed . . Not getting anywhere with gm.
Every time I use my heater I get a strong burning smell of coolant/ antifreeze and loss of coolant. Mostly when I am stopped at a traffic light/stop sign and it's intermittent between slight or really strong. I did a lot of online research and found lots of other people with the same complaints, even found local news stories from other states on youtube. All fingers seem to point to the heater core and or the grease used in the hvac system. The smell is so bad sometimes that I have to roll down at least two windows and turn off the interior fan until I start driving again. I bought the car certified used a couple of months ago and they should have came up with a solution 2 years ago when the problem and complaints started. This issue needs to be recalled already. This is a health issue! I would really like to enjoy my first nice car and not worry about getting sick or dying from this!.
The contact owns a 2013 Chevrolet Cruze. The contact stated that when driving at various speeds, the vehicle would decelerate to 30 mph. The contact stated that the engine power reduced, service stabilitrak, and service traction control warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500 and the current mileage was 13,000.
Just a few months after purchasing our Cruze, is has failed to start on numerous occasions. After 2 or 3 key turns, it does start. This has occurred a dozen or so times in the 16 months we have owned the car.
|Problem Category||Number of Problems|
|Engine And Engine Cooling problems||
|Water Pump problems||
|Car Stall problems||
|Check Engine Light On problems||
|Engine Cooling System problems||
|Engine Oil Leaking problems||
|Gas Recirculation Valve (egr Valve) problems||
|Engine Noise problems||
|Cooling Fan problems||
|Coolant Leaking problems||