Chevrolet Impala owners have reported 17 problems related to instrument panel failure (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Impala based on all problems reported for the Impala.
Tl the contact owns a 2005 Chevrolet Impala. While driving approximately 65 mph, a humming noise emerged from the dashboard area and all the warning indicators illuminated. The contact drove the vehicle to an independent mechanic where it was diagnosed that the instrument cluster was damaged and needed replacement. The manufacturer stated that in order to have financial help from them, the vehicle had to be taken to a dealer. The vehicle was taken to lafontaine Chevrolet in dexter, michigan where it was diagnosed that the instrument panel failed and needed replacement. The dealer declined the repairs unless paid in full. The contact filed a complaint with the manufacturer and was provided case number: 8-3990929035. The vehicle was not repaired. The approximate failure mileage was 117,594.
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The contact owns a 2003 Chevrolet Impala. The contact stated that the instrument panel failed intermittently. In addition, the headlights, the daytime running lights, and the stereo console lights intermittently illuminated. The contact also stated that the drivers seat heat control failed to activate. The contact noticed that the service engine, the traction control and the air bag sensor illuminated intermittently. Additionally, the contact stated that when the brake pedal was applied the brake pedal traveled abnormally to the floorboard floor on numerous occasions. The contact also stated that the vehicle stalled various times as the traction control light engaged and disengaged. The contact was not aware if the vehicle was included in NHTSA campaign id number: 14v400000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 186,000.
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The contact owns a 2004 Chevrolet Impala. The contact stated that the instrument panel failed. The vehicle was taken to the dealer for inspection and they stated the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 47,000.
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The contact owns 2003 Chevrolet Impala. The contact stated while driving various speeds, the contact noticed that the defrogger,the turning signals and the instrument panel had malfunctioned. The vehicle was taken to the dealer for a diagnosis and the mechanic stated that the ignition switch and blower resister had failed and needed to be replaced. The vehicle was repaired multiple times,however,the problem recurred multiple times. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number:14v4000 (electrical). The approximate failure mileage was 98,000.
The contact owns a 2005 Chevrolet Impala . The contact stated that the speedometer and the entire instrument panel failed. The vehicle was taken to the dealer where the contact was advised that the instrument panel needed to be replaced. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 85,456.
The contact owns a 2004 Chevrolet Impala. The contact was driving 30-40 mph when the instrumental panel failed. The manufacturer advised the contact to take the vehicle to the dealer for diagnosis. The vehicle was neither diagnosed nor repaired. The failure mileage was 40,000 and the current mileage was 49,500.
2004 Impala, 80,000 miles. Cold winter day. Consequences( having to purchase new speedometer ) nothing done to correct as of yet. Speedometer not working properly, says going 90 mph when going 60. When vehicle shut off say 30mph. Inherent flaw noted by Chevrolet vehicles (common symptoms include: speedometer displays incorrectly speedometer stops working tachometer needle sticks, jumps, or pegs fuel gauge flutters entire instrument panel fails the common cause for all these issues is a faulty stepper motor. The motor was used throughout gm?s entire production line from 2003 to 2007. ) I think there should be a recall on all vehicles with which people have had problems with incorrect reading speedometers as gm used faulty parts in manufacturing.
The instrument panel is malfunctioning. First, the tachometer stopped working at all, now the speedometer indicates erroneous speeds. It shows that I am driving very fast when I'm actually much slower than the rest of the traffic. When parked, it shows 15-20 mph. It's very unsafe to drive without knowing your real speed, especially on long trips on the highway. Since the problem is quite common, gm should issue a recall to avoid such negative publicity.
The contact owns a 2002 Chevrolet Impala. The contact stated that while driving 30 mph, the head lights and the instrument panel lamps failed. The failure recurred sporadically. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 159,000.
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The contact owns a 2000 Chevrolet Impala. While driving the transmission kept slipping in and out of gear. Also the electronic stability control system caused the vehicle to drift to the right or left. Also, the lights for the instrument control panel failed. The vehicle was taken to a mechanic and the technician located several diagnostic error codes. The failure mileage was 173,009. Updated 1/5/10
the dealer replaced a sash light switch, ut that didn't resolve the problem. Updated 01/06/10.
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2005 Impala, failed instrument panel. Like the other 65+ complaints, my instrument panel began failing at 75,000 miles. At first, could reset with key to acc numerous times, no longer works. Unplug battery resets, but at any time starts again. It seems especially bad in cold weather. When speedometer does work, jumps from 20-40-60 mph with no change in actual speed of vehicle, or drops to 0. Cost is over $500 from shadetree mechanic, $800 dealership, with no vehicle for days. Now, at 90,000 the temp gauge is gone too, constantly straight down, 400+ degrees, but vehicle not running hot. Am starting to fill gas tank even when not necessary, should be the next gauge to fail in the cluster. Unacceptable that there is no recourse for the consumer for what a $10 part, which is why it failed in the first place. My guess is, it isn't a pricey enough car to rate a repair.
2004 Impala police package. Instrument panel failure. After 15-20 minutes driving, the speedometer drop back to about 15 at highway speed. With several stop it stay below 0 and never move again. Gm should replace all defected instrument panel for Impala like they do to other models as soon as possible.
2004 chevy Impala instrument panel failure. Consumer states that the cruise control set to 70 and driver was only moving about 40 mph. Speedometer read 140 mph and consumer was not going that fast.
My instrument panel also went out in winter of 2007. Called gm directly who refused to help with this problem. My father in law owns an avalanche and received recall notice for the instrument panel for his truck and other large SUV's that are made by Chevrolet. The years covered included 2004. If gm knows that the instrument panels were bad for other models, why haven't they been recalled for the Impalas. My car did the same thing; driving approx 40 mph and car read 75 mph. The speedometer read 120 mph on the highway that day when cars were flying by me. This is most definitely a safety issue. Unfortunately, gm seems to be waiting for serious injury or death before recalling the bad parts. This goes along with the steering column shafts being bad also. What a joke!! I too will never purchase another american made car as long as I am able to drive. I had to take gm to court over my car due to the car being in the shop approx. 25 times for repairs before it was 4 years old. My whole car has basically been replaced (including the instrument panel and steering column shaft) except for the slipping transmission now. I take very good care of my car as I have the indy motor speedway ss. Paid a lot of $$ for nothing. It's no wonder gm is going under. Their cars are junk and they don't stand behind their products. What a shame. Hopefully no one has serious injury due to all the safety failures with these cars.
The contact owns a 2007 Chevrolet Impala. The contact stated that the air bag light continues to illuminate on the instrument panel. Once this occurs, all of the other indicators illuminate and the instrument panel fails. She has not noticed this failure in other vehicles such as the one she owns. She notified the manufacturer, but they have yet to respond. The dealer from where she purchased the vehicle stated that it was out of warranty, therefore, she would have to pay $89 for a diagnostic. The diagnostic was not performed. The speed and powertrain were unknown. The failure and current mileages were 37,000.
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Instrument panel malfunction has been a problem with my 2004 chevy Impala for 3 yrs now. Like everyone else, can't afford to get it fixed. In winter, the speedometer rarely works at all and the temperature gauge just goes wherever it wants. However, I have not had any problems with the gas gauge, but not saying that I won't. I really do believe that a recall should be made for this problem.
: the contact stated on three occasions while pulling out from a stop the instrument panel gauges failed to read. The vehicle transmission would not shift into gears and the engine stalled. After several attempts, the vehicle would start. The vehicle was taken to the dealer after the first incident and the fuse box panel was replaced. After the second incident the fuse box connectors were tightened. The vehicle was taken to the dealer after the third incident and was awaiting inspection. The manufacturer has been contacted.
See all problems of the 2006 Chevrolet Impala .
|Problem Category||Number of Problems|
|Electrical System problems||
|Instrument Panel problems||
|Car Will Not Start problems||
|Ignition Switch problems||
|Anti-theft Controller problems||
|Dashboard Failed problems||