Instrument Panel problems of the 2003 Chevrolet Suburban - part 1

74 problems related to instrument panel have been reported for the 2003 Chevrolet Suburban. The most recently reported issues are listed below.

car   Instrument Panel problem 1
Failure Date: 06/25/2012

The contact owns a 2003 Chevrolet Suburban. The contact stated the instrument cluster inadvertently disabled. The vehicle was taken to the dealer where it was diagnosed that the instrument cluster needed to be replaced, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.

car   Instrument Panel problem 2
Failure Date: 12/07/2010

Speedometer goes to 120 randomly.

car   Instrument Panel problem 3
Failure Date: 10/01/2010

The speedometer on my 2003 chevy Suburban is off by over 50 mph. I had the same problem on 2005 silverado. I see alot of complaints over this same problem with other owners, why is gm not held responsible for a recall. There is no way to know how fast I am actually going, if that is not a safety concern then I'm not sure what is.

car   Instrument Panel problem 4
Failure Date: 07/05/2010

The contact owns a 2003 Chevrolet Suburban. The contact stated that while driving 25 mph the speedometer would malfunction leaving the contact unaware of the speed that the vehicle was traveling. The contact also stated that the speedometer malfunctioned when the vehicle was in park. The speedometer would display 60 mph when the vehicle was not moving. The contact took the vehicle to the dealer who stated that the vehicle had under 80,000 miles. The dealer also advised the contact to file a complaint with the manufacturer to have the vehicle repaired at no cost, but since the contact did not file a complaint with the manufacturer and has high mileage the contact was responsible for the repairs. The contact stated that the manufacturer should issue a recall since the issue with the dashboard was very common. The VIN was not available. The failure mileage was 128,000.

car   Instrument Panel problem 5
Failure Date: 06/10/2010

2003 chevy surburban speedometer failure. Speedometer fails to give accurate reading while stopped or while driving. This causes the hazard of not being able to gauge speed accurately and makes it impossible to comply with local, state and federal speed laws for public roadways.

car   Instrument Panel problem 6
Failure Date: 11/10/2009

The contact owns a 2003 Chevrolet Suburban 1500. He stated that on November of 2009 while driving approximately 25 mph, he noticed the speedometer was failing. The speedometer began to increase and decrease in speed until it stopped working. He took the vehicle to the dealer. The diagnosis located the failure as the cluster program. The dealer replaced the cluster program. The cost for repair was $500. 00. The manufacturer took a report and stated that they will not assist with the repair. The failure mileage was 94,000 the current mileage was 106,000.

car   Instrument Panel problem 7
Failure Date: 07/16/2009

While driving in a 45mph zone, I checked my speedometer as I passed a police officer and it read 75mph so I immediately hit the brakes to slow. I didn't think I was speeding as I was going with the flow of traffic. Upon further investigation I discovered the default position of the gauge was 30mph. Eventually the speedometer was fully pegged at 120+ mph. I discussed the failure with colleagues at work and two independent mechanics and I discovered 1) the problem is common in GMC trucks in model years 2002-2006 and 2) the only way to correct it is to replace the entire instrument panel at a cost of approx. $700. I believe this is a safety hazard for two reasons: first, the failure is insidious and can cause an overreaction (one case ii know of where someone was pulling a boat trailer on a wet road, looked down and saw 90mph, hit the brakes and skidded off the highway), and second, because of the high cost of repair for older vehicles owners (as I am) will be hesitant to spend the money to fix one indicator needle. Thank you for assistance.

car   Instrument Panel problem 8
Failure Date: 12/01/2008

The speedometer indicates incorrect speeds. Shows I am going 30 mph sitting still or 120 mph while driving 65mph.

car   Instrument Panel problem 9
Failure Date: 11/24/2008

2003 chevy Suburban 2500 with 122,000 miles - the fuel gauge registered "zero" and then the speedometer failed to register any speed. It then registered between 120mph and 0mph alternately.

car   Instrument Panel problem 10
Failure Date: 10/15/2008

Speedometer is currently stuck at 120 mph. Problem started with it being stuck at 45 mph when vehicle was stopped.

car   Instrument Panel problem 11
Failure Date: 09/05/2008

Speedometer jumps while I am driving hwy speeds. It jumps to 120 mph while I am doing 60 to 65 mph.

car   Instrument Panel problem 12
Failure Date: 07/16/2008

2003 Suburban speedometer not working. Started malfunctioning in December 2007, the needle would jump all over the place and then stopped working in July.

car   Instrument Panel problem 13
Failure Date: 04/12/2008

My speedometer displays incorrect mph, creating a driving hazard. I would like gm to fix this problem that so many others like me have had.

car   Instrument Panel problem 14
Failure Date: 04/11/2008

2003 chevy Suburban speedometer has been experiencing issues since I purchased used over 2 years ago. But it outside of the manufacturers warranty period. So I decided to leave it until it stopped working all together. I was notified that from chevy that this an issue fall of 07, but by that time the vehicle had already surpassed the mileage restraint that gm put on the recall. Now the speedometer stopped working today. The speedometer is stuck at 70, and is not reading correctly. I called my dealer and they told me to call Chevrolet. After stating my case to the first representative I was told there was nothing we could do.

car   Instrument Panel problem 15
Failure Date: 04/10/2008

Speedometer started going crazy. Now reads 25 when in park.

car   Instrument Panel problem 16
Failure Date: 04/10/2008

I bought the Suburban new in 2003 and as I was driving it home off the lot, I looked down at the speedometer and it was showing "0. " I was, at the time, driving down the highway! I pulled off the side of the road and stopped, called the dealership and they said that if it did it again to call them. It did not do it again until today. I have been noticing, though, for a few weeks that the speedometer is clicky when it goes up in speed, it is not a smooth movement, it jumps or clicks up. Then, the other day, I was driving home and looked down and the speedometer was at "0" again. As I proceeded to drive and accelerate and slow down, it was giving erroneous readings. I called gm but there was no recall on this, but there has been recalls on it, "juse not on mine. ".

car   Instrument Panel problem 17
Failure Date: 03/12/2008

Speedometer sticks in excess of 120 mph or is very erratic. Fluctuates between 30 mph (while stopped) to >120 mph.

car   Instrument Panel problem 18
Failure Date: 03/09/2008

Speedometer on our 2003 Suburban quit working back in March 2008 with approximately 106,000 miles on it. (it now has 110,000 miles) the speedometer went up to 120 when we were going approx. 40 mph and then it stuck down past 160 and has net moved since. So far I haven't been able to find a recall notice from Chevrolet/gm. We have owned many different makes of cars along with another Suburban with many more miles than this one and the speedometers never stopped working. I was told it would cost over $600 to fix and have not been able to come up with the money yet. Searching on-line, this is obviously a problem that gm is not willing to fix as many, many other people have reported this same problem.

car   Instrument Panel problem 19
Failure Date: 02/24/2008

Oil pressure gauge drops to 0 after about 20 minutes of running.

car   Instrument Panel problem 20
Failure Date: 02/04/2008

My 2003 Chevrolet Suburban has developed a condition where the speedometer has become inoperative. The readings are very inaccurate. For example, while traveling at low, in town speeds, the speedometer will have readings in the 60s, 70s' and 80s. While in the park position, the speedometer will read 55mph. I consider this to be a safety issue because the driver has no idea how fast or slow the vehicle is going. Without a sense of speed, the driver (my wife, or I) may unknowingly go much faster, or slower than the posted speed limits allow. The maker of the vehicle, general motors is aware that this is a wide spread problem, as I have received a letter from the general director of general motors stating that this could happen to my 3003 Chevrolet Suburban. General motors has even offered to provide owners with a special coverage that extends the warranty on the instrument panel cluster for the condition described above, as long as the vehicles age and mileage falls within certain parameters. Those parameters are the main reason for my complaint. Those parameters are 1) 7 years of the in service date, and 2) 70,000 miles, which ever occurs first. My claim to have the instrument cluster in my vehicle repaired under the special coverage was denied on 2/6/08 because the mileage of my vehicle was 89,000 miles at the time of my request. I believe that this is a large scale safety problem that warrants a recall by general motors rather than an extension of warranty with unreasonable mileage parameters.

car   Instrument Panel problem 21
Failure Date: 01/20/2008

Speedometer has erratic operation. Shows a speed of 70 mph when actually going 56. Parked in driveway shows speed of 35 mph.

car   Instrument Panel problem 22
Failure Date: 01/14/2008

Periodically our car's gas gauge and speedometer stick. It is intermittent and we cannot find a connection as to when/where. We recently received a letter from chevy recognizing there is a defect in their manufacturing but also includes a refusal to fix our Suburban because it has more than 70,000 miles on it. This is a safety issue and should fall under a mandatory recall. Cars have to be able to know how fast they are going and if they have enough fuel to get there.

car   Instrument Panel problem 23
Failure Date: 01/09/2008

The speed odometer sticks, chevy will only replace cars less than 7 yrs or under 70,000 miles. They claim that this is not a recall. My car has 108,000 miles and is not eligible for the repair. The chevy customer service manager claims that it is not a safety issue and they are voluntary replacing cars within the 7 yrs 70,000 miles . If my car is speeding in a school zone and hits a child because I am going to fast I would say that it is a safety issue. If the speed limit is 45 miles around a curve and my speed odometer is no correct I could flip my car. I would call this a safety issue. This is not about the money but the safety of the consumer. We need to put the public safety first.

car   Instrument Panel problem 24
Failure Date: 01/03/2008

I was driving at about 50 mph and looked down and my speedometer read 120 mph. I stopped, shut the car off and started again, the speedometer froze at 20 mph. Now it randomly freezes or reads a much higher speed than I am going.

car   Instrument Panel problem 25
Failure Date: 01/02/2008

The speedometer in my Suburban 2003 will not return to zero when I stop. Therefore, it reads higher speeds than actual due to this offset. This morning I had it past 120 mph while driving slower than other cars on the highway. I searched the internet and it looks a common problem. Why it is not a recall. Speed is safety, is in it? why NHTSA is keeping silent?.

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