Chrysler Pacifica owners have reported 14 problems related to suspension noise (under the suspension category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chrysler Pacifica based on all problems reported for the Pacifica.
When ever driving down hill the brakes makes a loud noise (skipping thud sound) it feels and sounds like as the whole front suspension or brakes about to fall off the van. The other problem when turning the car at even at low speed when the road is wet the van suspension would make noise and tire wont grip. Happens many time pulling out from my drive way when its lightly wet.
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My 2005 Chrysler Pacifica started making noise in front passenger side in the suspension and wheel area while on the interstate. A short time later the front passenger wheel started shaking and wobbling uncontrollably at speeds of 65mph. Their was no warning! thank god I was entering town and was close to home. I got the car home and had friend who is a mechanic investigate the problem. What he found was scary!!!!! the whole sub frame and engine cradle was almost completely gone due to severe rusting in the exact area where the suspension components attach to the frame. Super bad day when I showed the pictures to 3 different local automotive shops with well over 100 yrs of experience combined and all informed me that the estimated cost to repair was 4000. 00 up to 5500. 00. Completely absurd! car is worthless and only has 100,000 miles on it. You should make Chrysler own up to every Pacifica that has this problem, not just a few that was manufactured in a few months. Their is overwhelming evidence that they didn't coat the frame properly. I will be sharing my pictures and when you see them ask yourself if you would want your family driving these cars and having to spend a very large amount of money to fix them properly. Chrysler is doing nothing because the NHTSA isn't making them. Please take my small portion of this ridiculous nightmare and consider at the least making Chrysler be partially responsible for their lack of consideration for the human life and the well being of its customers. This is a dangerous hazard that should be immediately addressed. Thank you!.
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Acc & fcw. Mine did not work. The dealer had my car for 2 weeks. They had to contact the Chrysler engineer & was told to replace & re-calibrate. So after being replaced it somewhat works. After the new parts, my car will still brake hard when a car in the adjacent lane is exiting (as if the car was braking in front of me). But, if a car changes lanes directly in front of me or slams on brakes directly in front of me my car doesnt react? Chrysler has definitely fallen short on this function. I've owned vehicles where this function worked nearly flawless. Chrysler says its as good as its going to get. Another misrepresentation on this feature! I'm disappointed. Chrysler claims the Pacifica to be the quietest vehicle in its class. After driving it about 8 months now, I hate it. It's as noisey as a small car. "acoustically sound with its active noise cancellation (anc), subduing engine and street noise through white-noise wavelengths played through all speakers throughout the vehicle". The anc is in all trim levels. Chrysler at this point doesn't even have a way to test the product to see if the anc is working! star tech support of Chrysler is still trying to figure out how to test this feature!!! I had a Chrysler customer service rep tell me that the anc was for my cell phone, lol, I was like are you sure you work for Chrysler?? third, is the suspension and rear sway of the vehicle. When there are only 2 people up front it's not noticeable. But when we have 5-6 people it's noticeable. Chrysler customer service tried to tell me I had the van over capacity. Really! so my 7 passenger van was over capacity with 5 people (4 adults, 1 child, 3 luggage)? again are you sure you work for Chrysler?? fourth, my key fob randomly loses connection. Fifth, I had the a/c failure and my a/c had to be replaced. I have requested a buy back. Too many misrepresentations.
Have been hearing and feeling knocking noise in front suspension. Found rusted out engine cradle with stress cracks right at the connection to control arm on passenger side. Car is to dangerous to drive. This is a defective design by Chrysler which they should cover.
The contact owns a 2005 Chrysler Pacifica. The contact stated that while driving approximately 5 mph, the vehicle lost power steering and there was a loud clunky noise under the vehicle. The vehicle was merged to the side of the road where he noticed that the suspension cradle was hanging under the vehicle. The vehicle was towed to the dealer. The technician has not been able to diagnose the failure. The manufacturer was notified of the defect. The approximate failure mileage was 99,000.
While I have heard some sounds from the suspension (front) for over a year, it was only this month (may 2014) that the problem was diagnosed. The engine cradle on my vehicle is rusted and has holes in it. Per the mechanic, it is unsafe to drive until it is fixed (which he estimated as costing in excess of $1,000). After doing a little research, I contacted Chrysler only to find out that they would not cover this defect since my vehicle was manufactured in may 2004 and they only cover it for 10 yrs/150k miles for vehicles manufactured up through March 2004 (if in the "salt belt"). So while they acknowledge this specific problem, they would not apply the warranty because my manufacture date is two months beyond their cutoff date. Talking to auto mechanics and searching online seems to reveal that this is a significant problem with older Pacificas. Based on this information, I strongly believe that Chrysler should cover a defect like this since it is likely widespread (if not issue an actual recall like Toyota did on their tacomas for rusted frames a few years ago). I do have a case number with Chrysler now in which they noted my problem. I won't include that number here because this is a public record.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving approximately 55 mph, a loud noise was heard from outside the vehicle as the steering wheel began to vibrate. The vehicle was towed to an authorized dealer. There were numerous parts replaced on the vehicle over a period of time including two tie rod ends, four shocks and a wheel alignment was performed with each repair. Most recent ly, the lug nut studs were replaced due to the suspension defect. The contact was uncertain of the location of the parts that were replaced for any of the repairs. The manufacturer was notified of the problem. The approximate failure mileage was 81,000.
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Took 2005 Pacifica to our mechanic to check a noise in the front suspension components and was informed that the frame cross-member was severely perforated by rust and that the vehicle was unsafe to drive due to flexing. This cross member supports the engine, transmission and front suspension components. On-line research shows a number of similar complaints for the 2004 and 2005 model years. Mechanic called a local Chrysler dealer and was told that a recall (#13-001-12) was issued by Chrysler but that our vehicle did not fall within the specified date range. Took photos of the damage and are awaiting repair estimates. Will contact the manufacturer however others report that the manufacturer has refused to fix this failure occurring in vehicles beyond the recall dates.
I took the car to my mechanic for front end noise. It was determined the front suspension frame was rusted and the car was unsafe to drive. Contacted Chrysler and was told to take to dealer. Took car to doan Dodge in greece NY. After several calls Chrysler has refused to repair. The cost of the repair is $1600 and it is a known problem. I am told they are quietly repairing some complaints. This car was over $34,000 new and should not be having this problem!!.
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all problems of the 2004 Chrysler Pacifica
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Tl- the contact owns a 2004 Chrysler Pacifica. While driving approximately 30 mph the contact noticed a rattling noise in the front end of the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated the inner tie rod and sway bar links on the front suspension would have to be replaced. The vehicle was repaired. The approximate failure mileage was 96,000. Da.
We owned a 2007 Chrysler Pacifica car for 3 months, 46000 miles approx, when purchased. After the first 3 months of ownership, the rear tires went completely bald , wires poking out, the car was bottoming out on every bump. The springs were weak we were told. The shocks were broken, the tires were completely out of line and the dealer did fix at their own expense. 2 new tires replaced , wheel alignment, two new shocks, and supposedly springs fixed. At approx. 8 months later the vehicle was again bottoming out. Once again we were told shocks broken. Chrysler was contacted and replaced shocks, dealer did wheel alignment and a tie rod end was replaced. In approximately 10 months we again noticed the car was making noise and bottoming out. Once again shocks were broken and the other tie rod end needed replacing. Chrysler customer care was notified from the first incident and subsequently at each additional occurence. The dealer paid at the first occurence, Chrysler provided shocks at second occurence, on the last occurence Chrysler required an inspection by a Chrysler dealer. Another tie rod was replaced. We were told by dealer car was good to go. We took trip to pick up family at airport and had to be towed. Upon reinspection 2 days later, we were told 2 studs had completely broken off left rear tire, and tire could have come off on freeway at speeds of 65 mph. They also discovered two lugs on right rear tire were loose. This was the second incident where our safety was at risk. 4 sets of shocks 2 tires 2 tie rod ends and 3 wheel alignments later. Very unsatisfied. The car is a safety hazard on the road. Suspension design flaw???.
I took my care into the sear auto center in annapolis, MD for a tune up and also asked them to check for the knocking noise under my hood as is was affecting my steering and making the car hard to steer when going around curves. I was told that the front end suspension needed to be replaced badly as the parts were severely rusted. I was also told that I would have to leave the car at the facility overnight as they were having problems removing the old parts due to heavy corrosion on the old parts and it would take more time to get the parts off and replace then with new parts. In December of 2011, I purchsed new tires and was also told that I needed to purchse new wheels because the current wheels on the vehicle were starting to rust. In September, I had my brake pads replaced and was also told that I needed new rotors because those were also rusting. I do not live in a flood zone, nor have I ever had my car in a flood. I was made aware of a recall by Chrysler yesterday of its 2004-2005 Jeep brand due to corrosion and wanted to submit this as there may also me Chryslers such as mine that have had corrosion issues from normal usage. A few years ago, I also had to have the rear differential serviced due to a leak and this may have also been due to corrosion.
The contact owns a 2004 Chrysler Pacifica. The contact stated that while driving, he would hear abnormally loud noises when attempting a turn. The vehicle was inspected by an independent mechanic and they advised him that he needed to replace the entire front suspension. The vehicle was repaired for the front suspension. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 78,000. The VIN was unavailable.
Have a clunking/popping noise in the front end when going over small bumps or holes. Have taken it to a mechanic and he couldn't visibly find the cause. Checked on the internet for anyone else with this problem and found that many people have similiar problems with mutiple issues effecting the front suspension.
Problem Category | Number of Problems |
---|---|
Suspension problems | |
Front Suspension Control Arm problems | |
Suspension Noise problems | |
Ball Joint problems | |
Rear Suspension problems | |
Rear Axle Spindle problems | |
Front Suspension Wheel Bearing problems | |
Strut Failure problems | |
Sway Bar problems | |
Clunking Noise problems |