Differential Unit Problems of Chrysler Town & Country

Chrysler Town & Country owners have reported 12 problems related to differential unit (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chrysler Town & Country based on all problems reported for the Town & Country.

car image   Differential Unit problem of the 2000 Chrysler Town & Country 1
Failure Date: 07/05/2003

2000 Chrysler town and country with 54,000 the differential pin went through the transmission case. Fortunately, I was only going 5 mph and only had another 50 feet to drive. I mainly drive highway with my toddler and I am fearful of what could have happened had we been on the highway during our normal commute. My husband was a mechanic for 19 plus years and was able to quickly determine the problem. It is my understanding from experienced mechanics and Chrysler certified mechanics that this is a common issue with the vehicle and it a defect in manufacturing the transmission. This is not normal wear and tear. I contacted Chrysler on July 9th, 2003 to report the problem and see if they would cover the cost of replacing the transmission. I spoke with eric who refused to provide me his last name nor would he transfer my call to anyone else. He said he is the final deicision maker and that his manager's role is to manage people and no deal with customers. He also told me if was my fault for buying a used vehicle. It is not my fault the transmission malfunctioned. He also told me that I could get it installed for free since my husband was a mechanic. Eric hung up on me because I was continuously asking to speak to a manager. I did not get any resolution or assistance from Chrysler. I am in need of my vehicle being replaced but most importantly, I am concerned about the safety of other drivers if their tranmission also malfunctions at high speeds on the highway. Any suggestions on how I can proceed with Chrysler to have the transmission replaced?.

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car image   Differential Unit problem of the 1996 Chrysler Town & Country 2
Failure Date: 05/23/2003

Chrysler has known about the differential pin problems in it's 41/te(a604) transmission for years. The remedy of proper lubrication is simple. They refuse to fix it and refuse to help owners who must pay for the repairs. These transmission need to be recalled and repaired before they break and knock a hole in the side of the transmission case creating a very expensive repair. I can give you the details of my individual case if you require it.

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car image   Differential Unit problem of the 1996 Chrysler Town & Country 3
Failure Date: 05/15/2003

I purchased a 1996 Chrysler Town & Country lxi from a used car lot "as is". The vehicle had supposedly had a 29 point service inspection. The next day I had the transmission checked due to leaking fluid from the front seal. The differential pin was broken with aluminum shavings in the pan and the filter was laying there loose. It appears that the previous owner had transmission service performed,saw the shavings and parked the van until it could be traded in. There was a light rust cover on the brake rotors to indicate it had been parked. I caught it just in time before the pin broke thru the aluminum case which would have cost an additional $500. 00. The aamco dealer has so many of these vehicles with the same problem that they have a broken one on display in their showroom. The mechanic showed me how easy it would be to prevent this problem by getting the proper lubrication to the pin. The modifications he makes to do just that are the reason they can offer a lifetime warranty on the repairs. Chrysler could do the same if they were interested in preventing this problem but the lure of the parts sales must be a better payoff.

car image   Differential Unit problem of the 1996 Chrysler Town & Country 4
Failure Date: 12/24/2001

While traveling approximately 60 mph there was a large "booming" noise that came from under vehicle, and vehicle suddenly lost all power. Dealership examined vehicle and determined that differential unit exploded, and has to be replaced. Please provide any additional information / documentation.

car image   Differential Unit problem of the 1998 Chrysler Town & Country 5
Failure Date: 03/31/2001

When we tried to back the vehicle out of our garage, we discovered that it would not engage reverse gear. We pushed the vehicle out of the garage to the street and found that it still had all forward gears. We took the vehicle to tuttle-click Chrysler in irvine. We were told that a differential gear had failed. It seems to us that this would prevent the vehicle from moving in either direction, so a broken differential gear probably was not the reason we couldn't use reverse gear. However, we still needed reverse, so the dealer replaced the transmission. Within the two weeks preceding the transmission failure, the windshield wipers began to operate spontaneously and the ignition lock became very difficult to operate. During the same visit that the transmission was replaced, the dealer replaced the body control module, a computer within the vehicle, to fix the wiper problem and replaced and rekeyed the ignition lock. We believe that all three of these failures were the result of faulty design or shoddy workmanship and asked Chrysler to reimburse us and to explain why the components failed. Chrysler has done neither. We believe that we should not be required to indemnify Chrysler for its mistakes.

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car image   Differential Unit problem of the 1997 Chrysler Town & Country 6
Failure Date: 01/23/2001

Without any warning my transmission failed at 58,587 miles. It was serviced once at about 30,000 miles and the fluid checked regularly. The failure was not my fault. After having it towed to the local chrsyler dealer & waiting 3 days the problem was finally diagnosed as the rear planetary gears had welded themselves together, otherwise total transmission failure. The service manger agreed with me that this was an usual situation. I was offered no help or recourse. I had to replace the transmission at full cost. I am very angry that I have had to put out $2000 for a problem that was not my fault. It is a documented fact that Chrysler has had an ongoing problem with their power trains. Before purchasing my van I was lead to believe that this problem was a thing of the past. If Chrysler knows they still have a problem that should issue a disclaimer up front when you purchase their vehicles or at least offer a higher warranty on the power trains. Is there a class action suit I can get in on or start one? I had expected Chrysler to offer to pay for the entire bill or at least the cost of the tranmission. This is a major problem that needs to be fixed. If this had happened while driving at interstate speeds there could have well been a major fatality with loss of lives. If you can not offer me any help at least steer me in the right direction. I am prepared to pursue this matter until chrsyler resolves it.

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car image   Differential Unit problem of the 1996 Chrysler Town & Country 7
Failure Date: 12/25/2000

The differential pin, bearing pin for the center spider gears cracked more toward one end or closer to an end vs. At the center, the now two piece pin protrudes from the differential cage and wears through the case on the bell housing side ,and a transmission fluid leak appears that is extremely similar to a front seal or front pump leak. Once the hole is present the differential pin segments strike the edge of the opening and wear the hole large enough for the longer of the two segments to protrude and stop the entire drive line, engine, transmission and front wheels and axles instantainiously. This failure occurred at 25 mph, and was like hitting a brick wall. The transmission is a 41te. The dealership representative stated completely off the record that they have seen a large influx of this failure in these vehicles with the 41te with mileage averaging 65000, as little as 15000, and as many as 100000. If we were at highway speed when the pin let loose and locked the drive line, the vehicle would have been uncontrolable due to the locked front wheels. Chrysler has changed the designation of the a604 to the 41te in a cheap attempt to separate litigious action in progress by older van owners, from the owners, of the newer or latest body style. The 41te is the same design deficient transmission as the a604 with at different designation (ultradrive automatic). Having purchased replacement transmissions for two of the three Chrysler minivans we have owned, and having listened to innumerable persons I've met that own or have owned a chrylser/Plymouth/Dodge minivan tell of replacing their transmission, it's more than time for the federal government to protect the public from this lecherous and unsafe company. The failure of the differential pin is more than a nuisance repair, it is a hazard that will kill. Chrysler needs to be taken to task to recall, redesign, retrofit and repair the fleet now, before someone is needlessly killed.

car image   Differential Unit problem of the 1996 Chrysler Town & Country 8
Failure Date: 11/23/2000

Transmission problems have been known to occur on these vehicles and Chrysler has done nothing to my knowledge to correct this problem from occurring. I strongly think that in the right coditions it would cause a fire hazard. The transmissions are known to break the differential pin and shatter the case allowin fluid to come in contact with a hot exhaust system. I would be my opinion that they should recall these vehicles and repair this problem.

car image   Differential Unit problem of the 1996 Chrysler Town & Country 9
Failure Date: 06/15/2000

Differential unit blewout while driving putting a hole in the transmission case the company wants me to pay 2/3 of the total to fix it, and I think the problem came from the rebuilt transmission they put in last year, my problem is the vehicle is 5 years old and to go thru two transmissions just dont make sense expecially at the owners expense. Apparently there is a ploblem somewhere in the differential and the transmission for this to happen not only to be but other owners of the same vehicle for the same year they are telling me they wont know if it is there fault unless the open the area up to see what happen but I have to agree to pay for that to happen I dont think I should have to pay for there mistakes this is not the first time this has happen I owned a town@country before and had to put 2 transmissions in that thinking because they came oput with a new style and presumable a better vechicle I decided to give them another try. Please help me in this or provide me with who can help me in this matter. Thank you debra c jacob.

car image   Differential Unit problem of the 1996 Chrysler Town & Country 10
Failure Date: 06/20/1999

Driver heard a loud bang and a grinding noise while at a stop and vehicle shot forward. Driver was able to driver vehicle home. When vehicle was checked by a mechanic, he discovered that a hole was blown in the differential which, in turn, caused a hole to be blown in transmission. Vehicle will be repaired. Parts are on natonal back order.

car image   Differential Unit problem of the 1996 Chrysler Town & Country 11
Failure Date: 03/14/1999

Transmission in this vehicle has failed 5 times; repaired once; replaced 4 times. Most recent replacement 1/20/99 at 58000 miles. This failure characterized by transmission explosion with high speed projectile from transmission case destroying differential and starter. Car became unable to control and accident was narrowly avoided. If this occurred at high speed injuries would have been unavoidable.

car image   Differential Unit problem of the 1996 Chrysler Town & Country 12

Transmission has been replaced 4 times due to a pin within differential unit that punctured aluminum casing, causing transmission fluid to leak. Please give any further details. Please add VIN.

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