Chrysler Town & Country owners have reported 30 problems related to radio/tape cd player (under the equipment category).
When exiting my vehicle Sunday, it would not shut off nor would the key come out. I was finally able to turn the engine off but not get the key out. This meant that the acc mode was allowing power to remain on. Because the dealership was closed on Sunday, the power remained on until I could call them Monday morning. I was told to jump the vehicle off and bring it in. When driving to the dealership, I realized the radio no longer was functioning because of the power failure caused by the ignition switch that was not working. They replaced the ignition switch free of charge but will not fix the radio. I am confident it was caused by the failure of the key and the subsequent power drain. All of this was caused by the failure of the ignition switch. I am not a mechanic but a teacher so I may not be using correct terminology. I hope you understand what I am trying to explain. Also, for over a year, I have been corresponding with Chrysler about an issue I have been having with the ignition switch. The same ignition switch that I am speaking of above will (numerous times) become disengaged and shut off. Because of this I never allowed my children to drive it. Chrysler on many occasions told me to "be very careful and take all precautions" because the parts were not available to complete this repair. I know that all of these problems are related.
See all problems of the 2009 Chrysler Town & Country.
This is my third complaint of this issue, and its 7th occurrence. First time at dealership they could not find problem, only tested battery and said it was good and sent me back on my way. Second time at dealership, they think they found the problem and put in an entire new wireless ignition module and two new sets of keys, go to pick it up tonight all *fixed* and its dead. . . Again. . . Same as before. . 7th time in two weeks, third time at Chrysler dealership. Car will not start, no power, no nothing, no attempt. Everything is turned off nightly, all interior lights, cabin lights, radio, nothing plugged in locked and checked and dead in the morning. Why must I keep going through this. How many times am I going to be stranded and sit and wait hours to be towed and go through this over and over again??? this is a safety issue, what if next time I am stranded with my young children? but Chrysler can't find anything/?.
See all problems of the 2013 Chrysler Town & Country.
This is the 5th time in less than two weeks!!! how many times is this going to happen? it has already been to Chrysler who somehow can't find anything wrong!! on its way getting towed again back to the dealership. 5 times the battery has died for no apparent cause. Of course I am not over paranoid and go through the trouble every single time I am done driving to turn off the interior lights, turn off the radio wait for every single light to turn off and take pictures of all lights off and guess what . . . Dead? but the battery tested fine according to dealership and found nothing on the scans. When they jump it, lasts for less than 24 hours, when they charge it, lasts for 4 days each time. Wont start, no electrical, nothing turns on, fob don't work. . . . Awesome! hope Chrysler is enjoying footing this bill for towing, labor and rentals every time cause I certainly am not enjoying missing work, endangering the welfare of my children in the middle of winter, being stranded at hospice and every minute so they can tell me they can't find a problem!!!!!.
While driving with the children to go home we were traveling at 25 mph and all of the sudden the horn was blaring then the windshields (front and back) start going and next windshield wiper fluid is pouring out non stop. I'm checking the controls and they are all on off. I pull over and turn the car off and take the keys out and the van still continues to have a fit. Time passes and it stops. We sit on the side with keys out of the car for about a half hour and the van continues to random spurts. I notice the lock on the open door is still in lock position, I press the key control for unlock and wiper fluid comes out. I wait longer and call the dealership. After 20 more minutes I start car. I turn off radio and drive home (5 min drive).
See all problems of the 2008 Chrysler Town & Country.
I have had the van for three and a half years. First, when I got van, I took it back in for rear hatch opening on its own. It would just open. We could be at walmart or in the garage, and it would be open. We had issues with keys. Car would start beeping and say key not detected. If you opened a door, but didn't turn car off, car would say key not detected. We have to turn car off and restart. My husbands key set gas never worked. Then last year, I had to have the entire console replaced because radio and satellite and navigation would just shut down. Now, it just died Sunday. Had to jump van. Took to firestone, and they didn't know what was going on. Needless to say, I'm being told by the dealership that it's the tpim causing the fuel pump to not shut off. It's been there since Monday. In fact, we took it home Monday after paying for dealership to reconfigure the electrical. Car had to go back Tuesday. Received a call today that it was the tpim causing fuel pump to not shut down. Expensive repair.
See all problems of the 2011 Chrysler Town & Country.
After turning on ignition, windshield wipers turned on highest speed, although switch indicated they were turned off, there were no lights illuminated on the instrument panel, the speed, temperature and message center was not working, radio was working but had no lights, air and heat panel was working, turn signals were not working. Appeared to be electrical or computer malfunction. Turned the vehicle off and on twice to attempt to fix issue, but same issue occurred again both times. On the third attempt of turning off vehicle and re-starting, switched on and off the light switches, wiper switch, turn signal indicators a few times, and lights and messages came back on. Concerned that possible computer malfunction may override operator's ability to control lights, turn signals, windshield wipers, and other safety necessities while vehicle is in motion. Software update/recall had been performed approximately two months ago.
Our van has issues w/the key fob. We can no longer remove from the ignition,if we do,it may not start again & if it does it takes up to an hr. Many times while driving the electrical system shuts off,radio,wiper,lights. . . Everything. For it to work again we have 2 options,the unsafe jiggling of the fob hoping th electrical returns and thevan doesnt shut off,or the safer option of pulling over where ever we may be,turning off van and back on. I was driving down a skinny rd,no place on the side to stop. I had my infant with me,it was 83 degree,windows up ac on. The electric failed,ac off and I was unable to put windows down and had no place to pull over while going around a blind corner. I had to drive while the van was heating up fast inside until I found a driveway I could pull into,turn off van and back on so I could put windows down. Of,course when I stopped I I opened my door (unable to open the back doors because of electric failure) I went in the back to check on my baby who was sweating. This is unacceptable. My electric should never fail while driving. My key fob should not operate as it does. I have read many complaints similar ro mine. My husband actually came a cross a couple in the grocery store parking lot with the same key fob issue,they took it out and couldn't get their van to start agian. Chrysler should be responsible for this and should place a recall on the electric and key fob. It is very unsafe,I have contatced Chrysler and they just blew me off. I will be contacting them againa and againa and again until,hopefully something is done.
See all problems of the 2010 Chrysler Town & Country.
While driving down a main road, the car suddenly shut down. Nothing worked. I could not break or steer as power steering went. The only thing that stayed on was the radio. Car slowly coasted and eventually stopped. My 2 young children were in the car, I have already told dealer about this and they said they could find nothing wrong but that it sounds like a key roll back issue. They told me if it happens while driving again I should turn key as it may have moved from on position to acc position due to a bump in the road. Turning the key did nothing. After the car stopped I attempted to restart car and everything worked except the malfunction indicator light stayed on. This is a serious issue and Chrysler service department did not seem to care when I called! then I begin researching and find that they recalled 2009 vehicles of the same make for the same problem!.
My van has shut off completely with no warning approximately 2-5 times a month since December 2013. I have taken it to the dealer 5 times and they have been unable to fix the issue. I have almost been hit several times with my children in the car. There is no warning I lose steering but the power like the radio stays on. The last time this happened 4/3/2013 I also lost my breaks. They say since they cant replicate the problem its not their concern. They have replaced my win module twice as well as my keys.
2008 Chrysler town and country limited minivan looses power shortly after take off. This generally occurs within 30 seconds of take off at <5 mph but has occurred at up to 15 mph once or twice. Warming up engine does not always seem to eliminate problem. Drive vehicle every day but power loss occurs randomly - meaning not set days such as every other day or once a week. Could occur more or less. Traction control light comes on. Almost complete loss of steering and breaking ability. Tachometer goes to 0. Can't rev engine but heater and radio remain on. Once car is turned off and key removed, then turned back on, problem goes away. Car also feels like it's running out of gas or is going to stall after take off at different times during the day. Often when I leave work for lunch or leave to return home. Car has yet to shut off completely in this situation. Occurs mostly between 20-40 mph but not exclusively. Remains between 1-5 minutes and then works normally again. Took it for inspection the week of March 17. Couldn't duplicate problem. Computer lights not on though abs sensor was found through diagnosis. Sensor was cleared. Drove again this week and car stalled yesterday, with "running out of gas" issue around noon and around 4:30 p. M. Relayed information back to mechanic. Currently keeping a running log before taking it back to mechanic for further diagnosis.
I attempted to start the car - there was power to the windows, radio, door locks, etc. When they key was turned, a "clicking" sound could be heard, but the car wouldn't turn over. Aaa responded, checked the battery and determined it to be sufficient for a "cold start" but still could not get the van to start. The car was towed to Chrysler and we were told to replace the battery. After replacing the battery, the dealership still couldn't get the vehicle to start. They "re-coded" the wireless ignition module, the car started. After starting, we experienced intermittent problems. The van randomly wouldn't start, but hours later would. One key would start the van, while the other wouldn't. After getting stranded with children, I took to carrying both key fobs with me. Several times, the key fob wouldn't release from the ignition even when the van was placed in park. We received a recall notice in July of 2014 for the wireless ignition node. I contacted the dealership and was told I'd be notified when the recall would be fixed. On January 30th of this year, the van stalled while I was driving. We couldn't restart it, nor could we depress the break, or the shift button to get the van into neutral to have it towed. We also couldn't get the key to release from the ignition. Aaa was again called, and the helpful operator was able to get the key out and release the shift to neutral. The dealership let me know that I needed to replace the defective wireless ignition module. After multiple calls to Chrysler's recall information line, we were told the repair would be reimbursed, along with the cost of the rental car. $669. 77 later, Chrysler is now stating they won't reimburse me for the repair because "the part numbers don't match" and "no fix for the recall has been authorized nor has a time line for fixing the recall been released".
My husband took my 2010 chrylser Town & Country van to the dealer for the ignition recall. When he arrived home he explained to me that when he left the dealer he had no electric in the vehicle. He returned to the dealer and they told him that he had to be careful not to turn the ignition too far to the left or this would happen. This was suppose to correct a problem not create a new one. I would have thought that NHTSA would have reviewed the fix of the ignition issue and insured that it did not create yet another problem. I returned to the dealer and told them to return my car to the original equipment since I felt the repair was much worse then the risk that resulted in the recall. When will NHTSA take these issues seriously enough to ensure that the supposedly correction of an issue does not cause a greater concern? I had no lights, no radio, no handsfree phone connection once the "recall parts" were installed.
We purchased our 2010 van in December 2011. A couple of months later we were just driving down the road and, at first, we thought the van shut off, but it was just the radio, a/c, power windows, etc. That stopped working. My husband jiggled the key and everything started back up again. Throughout the event, the engine continued running. The funny thing is we did not bump anything in the road. It just shut off. We were not aware of any recall until recently. Another issue is we have also had an issue with our key not working because we are told there is something wrong with the win module. We have actually been locked out of our vehicle, because we would have to replace the win module in order to get a new key that will actually work with the vehicle. I am not sure if this is linked to other faulty win modules that I have read about.
I purchased my 2008 t & c 4 months ago and it has 14,000 and it now has only 17,000 miles. I took it to the dealer today because it was making noises that sounded like there was something wrong with the brakes and also for the dvd player, and the outlet that wasn't working the back. They told me the brake pads and rotors would have to be replaced. I would have to fork out $400. This is obviously an ongoing problem that Chrysler needs to own up to and fix. They already got me for the cost of the van and now it seems every 5-10,000 they will be getting me for $400 because I am going to have to replace the brakes and rotors.
The contact owns a 2001 Chrysler town and country. When the radio was activated, the contact noticed an electric light flashing. In addition, the battery would frequently fail. He took the vehicle to a repair shop and they stated that the radio caused the battery to drain. The dealer stated that the VIN was not included in NHTSA campaign id number 04v531000 (equipment:electrical:radio/tape deck/cd etc. ); therefore, they would not assume financial responsibility for the repairs. The vehicle has not been repaired. The failure mileage was 109,759 and current mileage was 112,759.
See all problems of the 2001 Chrysler Town & Country.
The contact owns a 2001 Chrysler Town & Country. The contact stated that condensation from the instrument control panel air conditioning ducts fell through the vent on top of the radio and caused a short circuit which subsequently sent direct current to the rear speakers. He notified the manufacturer in reference to recall # 04v531000, equipment, electrical radio, tape deck and cd. The manufacturer confirmed that since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. No repairs have been made. The failure and current mileages were 89000. Updated 4/30/10 updated 08/24/jb.
Condensation from the a/c vents dropped through to radio and shorted resulting in a draw on the battery when vehicle not used killing battery repeatedly.
The contact owns a 2001 Chrysler town and country. The contact stated that the speakers in her vehicle shorted out. She took the vehicle to the dealer and was informed that the radio was not working; however, she was able to change stations and use other functions. The contact could not hear because of the speakers. The dealer stated that she would have to pay $500 for a new radio. The manufacturer stated that her VIN was not included in NHTSA campaign id number 04v531000 (equipment:electrical:radio/tape deck/cd etc. ). The current mileage was approximately 81,400 and failure mileage was approximately 78,000. Updated 09/24/08. Update 09/30/08.
Ren multimedia system (controls radio/ cd / dvd / satellite ect is defective & Chrysler does not have any remedy. I have called many dealers & they all have customers waiting for the solution. I have been waiting almost two months & they are still selling these vehicles to the general public.
Consumer concerned about recall for 2001 Chrysler town and country limited 2 min-vans. The consumer stated the stations on the radio could not be changed and the sound could not be controlled. The consumer was told his vehicle was not included in the recall.
The consumer received the radio vent slot recall for his 2002 town and country. The consumer would like to know if there is an alternate solution to this problem which would address the source of the moisture from the a/c duct . The consumer stated he has replaced the factory radio with a high powered aftrmarket dvd/cd player.
See all problems of the 2002 Chrysler Town & Country.
Recall campaign: 2002 Chrysler radio vent slots (code d48). The dealer refused to perform the recall 04v-531000 because an aftermarket radio was installed in the vehicle.
When the radio is in use consumer would smell smoke coming from the radio. Dealership was notified, but did not resolved the problem. The radio was replaced at the owner's expense.
Nhtsa campaign id# 04v531000, recall date: 11/01/2004 Chrysler town and country van radio recall. Have had 2 radios in my van short circuit, the most recent one on 12/27/04. I asked Chrysler to replace it at the dealership, their customer care line and an escalation line, and have boon told they will not replace it under the warranty, and that my mileage of 64,000 is too high to warrant a replacement - of a radio. I am aware of the recall notice, and was told my VIN# 2c8gp641r265979 is not included in the recall. I believe my VIN# should be included in the recall as the van exhibits the exact issue that has been described in the recall notice. I was told to file a complaint with your organization to help resolve this issue. Please let me know what further action is required, thanks.
The contact states there is a NHTSA recall campaign id 04v531000 concerning the equipment:electrical:radio/tape deck/cd etc. This vehicle is experiencing the same problems as indicated in the recall, but is not included in the recall due to VIN. Updated 12/27/05.
While driving at 65 mph consumer heard pop noise coming from the rear, and suddenly started smelling burning material. The smoke and heavy flames where coming from the right speaker. Vehicle was burned to the ground. Dealership and manufacturer were notified, and they stated we never heard such a thing. Driverside rear radio speaker caught fire and burnt vehicle to the ground.
Radio does not receive fm stations, interior lights intermittently came on with door opening.
See all problems of the 1996 Chrysler Town & Country.
See all problems of the 1997 Chrysler Town & Country.
Cd player failed.
|Problem Category||Number of Problems|
|Air Conditioner problems||
|Radio/tape Cd Player problems||
|Adaptive Equipment problems||
|Air Conditioner problems||
|Owners/service Manual problems||
|Mechanical Jack problems||
|Electrical Jack problems||
|Electrical Equipment problems||