Chrysler Town & Country owners have reported 42 problems related to seats (under the seats category).
I recently purchased a used 2012 (09/11 production date) Chrysler town 7 country touring, van, it had 063,200. 0 miles when received. Purchased from a honest and reputable local used car dealer. (it was a new car trade in from a dealer 45 miles away) after driving the van for aprox. 300 miles the air bag light in the dash came on and would not reset or go out. The dealer tried to clear the code but could not. They determined that it was something related to the drivers seat. At their recommendation I took the van to the local Chrysler/Jeep/ram dealer to be checked. The dealer charged $95. 00 to check it and said that there is a short in the drivers head rest which is non-repairable and will cost $725. 00 (plus the $95. 00 charge) to replace the head rest. This safety system failure is not covered by the factory after the 36/36 is expired. I called the Chrysler factory information line and was again told that this safety system failure is not covered by Chrysler. In researching this issue I have seen that Chrysler has had at least 840,000 recalls involving head rests. How can I get Chrysler to repair this serious problem. The dealer and Chrysler said that the srs/air bags will not work if the light is on. This means I have no air bag function should I be involved in an accident. I am very concerned and feel that a serious safety system failure like this should be a factory covered repair for at least 150,000 miles. I have been denied the repair by Chrysler, regardless of the potential for serious injury or death if involved in an accident when the srs system will not work. I am a disabled veteran and need this van for transportation.
See all problems of the 2012 Chrysler Town & Country.
The passenger side outboard shield required replacing. When the shield was being taken off the lower end of the seat belt fell off. This was due to stripped threads on the pad head screw that is used to fasten the belt to the seat frame and also the threads in the seat frame are stripped.
See all problems of the 2008 Chrysler Town & Country.
Vehicle struck from behind and pushed into traffic sustaining rear, front and side collisions. Only passenger side curtain airbag inflated, no other airbags inflated. Also both driver and passenger seat backs failed resulting in fatal injuries to driver and serious injuries to passenger. The vehicle was stationary or just started moving when it was struck from behind on highway and pushed into other lanes of traffic.
See all problems of the 2015 Chrysler Town & Country.
Front passenger side head reat anti whiplash mechanism deployed while the vehicle was stationary, engine running. I opened a complaint with dealership because they said im responsible for the cost even though service manager states it happens all the time. Opened a complaint with Chrysler financial, but never followed up on the defect because I turned the vehicle in for different make. Now they are trying to stick me with a bill that should be a recall.
See all problems of the 2013 Chrysler Town & Country.
Several times, driving at speeds of fifty-sixty-five mph, electric driver seat goes forward and back, forward and back. At the same time, wipers come on,, and all dash alerts start flashing. It does not turn car off, and repeats this several times, even in park. Scary!!!!!!!!!.
Car will turn over but not start. Had it towed to a dealer while away from home on a family road trip. After several hours of waiting the dealer said the problem was a fault with the tipm and that it would need to be replaced at a cost of over $1100 dollars. I have no other alternative, but what an expensive repair.
See all problems of the 2011 Chrysler Town & Country.
The contact owns a 2008 Chrysler town and country. The contact stated that the third row seat folded in on a passenger while sitting in the seat. The contact stated that the seat was folded down to where you can have the liftgate up and sit in the rear of the vehicle. The contact spoke with the manufacturer and asked if the seat had any safety feature to stop the seat. The contact had to get the young passenger out of the seat, but the frame of the seat fractured. Once the retract button was pushed, there was no way to stop it from folding. The manufacturer stated that the seat was out of warranty. The contact took the vehicle to a mechanic and it was determined that the failure could have seriously injured a young person. The vehicle had not been repaired. The failure mileage was 49,000.
While driving on Sunday night, a car in front of mine hit the brakes requiring me to do the same. At that point, the seat behind my driver's seat disengaged from the locking mechanism and tilted forward. My daughter was in the seat at the time in her carseat. As the seat fell forward her face hit the back of my seat causing an abrasion and black eye. She was taken to her doctor. The van will be taken in to Chrysler for evaluation. Clearly the seat malfunctioned as it was not left unlocked.
See all problems of the 2001 Chrysler Town & Country.
My wife experienced an electric shock from the driver seat when she started the engine and the electric shocks continued while the engine was running. The electric shock was severe, causing pain and forcing her to get out of the seat, and continued while she sat in the seat. The electric shocks appear to come from the right side of the seat cushion. In order to drive the vehicle she had to insulate herself with cardboard which appear to muffle the shocks so she can drive the van home. There were no burning smells only a steady continuous electric shock.
Passenger seat side panel separated from the seat pinching my wifes right thigh. The clip that was suposed to hold it in place snapped off.
See all problems of the 2010 Chrysler Town & Country.
As y ou are driving the dashboard will start a beeping sound, lights on dash will flash on and off. The seat will start to move back and foward, up and down. This is very dangerous for this to happen while you are driving.
Was driving down the road when the alarm started beeping, lights on dashboard flickered, and wipers go on and off on their own. Has happened several times. Now the passenger back door automatic buttons do not work and the driver's seat will move forward and back when driving. This is a huge safety issue and the Chrysler dealerships are not helpful in finding a solution. Said it will take several weeks to try and diagnose what's wrong. I am alarmed that more people are having similar issues and a recall has not been made. It's hard to drive when your seat is moving. In addition, sometimes my transmission will not shift. Seems to be an electrical problem. Once I turn the vehicle off and restart it, seems to run fine.
2012 Chrysler Town & Country (rental). Consumer writes in regards to rental vehicle sliding door & passenger seats malfunction. The consumer stated the sliding doors just behind the front doors were electronically operated. There were 2 occasions where the consumer's husband and a teen-aged driver inadvertently had their hand on the car frame, and when the button was pushed to close the door, it did not stop, when it hit their hands. It kept moving and mashed their hands between the moving door and door frame. The injuries were not severe. However, a safety switch is needed to stop the door. A much bigger problem, however, was found in the second row of the seat, just behind the front seat. The consumer stated she and her husband were sitting in the seats, and decided to take a nap. When she went to re-position the seat, to its upright position, she turned sideways to pull the lever on the side, but when she pulled it, the entire back rest assembly slammed her forward with considerable impact. At the same time, the head rest atop the back rest slammed forward with much more impact and it hit her in the back of the head.
The contact owns a 2010 Chrysler town and country. The contact stated that while driving approximately 55 mph, the seats failed to release and recline. The contact mentioned that the seats would move independently without warning. Also, the contact stated that the power controls intermittently stopped working, the windshield wipers activated, and the sensors illuminated. The speedometer, tachometer, and the radio were all blinking intermittently. The problem recurred twice. The vehicle was taken to a dealer. The technician diagnosed that the tipm module needed to be replaced. The vehicle was not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Tl-the contact owns a 2009 Chrysler town and country. The contact stated while driving approximately 40 mph, the engine stalled without warning. The vehicle restarted and resumed in operation. The failure recurred three times. There was a recall related to the failure under NHTSA campaign number: 14v373000 (electrical system) however, the remedy was currently unavailable. In addition, the front driver's seat would not remain in a secure position and exhibited constant movement whenever driving. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 80,000. Js.
See all problems of the 2009 Chrysler Town & Country.
I was cleaning behind the drivers side, middle row seat with a shop vac. I wanted to clean under the seat so I pulled the handle to disengage the seat from the floor. The back of the chair released from the floor and tipped forward. I had my right hand on the back of the chair to assist it and when the chair came forward the sear adjusted itself and slid down towards the floor. Somehow, when the chair slid forward it trapped my ring finger on my right hand in what I would call the seat rails. It basically smashed it flat against the back of a bolt so tight I could not free it. This was surprising painful!! because of the awkward position I was now trapped in. I could not get my finger out on my own. I had to yell for my kids to get my phone so I could call my wife to help me free my hand. I ended up with a small cut and bruised finger.
Electric drivers seat will not forward or back.
See all problems of the 2007 Chrysler Town & Country.
Driving on interstate when 5 year old granddaughter started to scream. Turned and found that the driver's side second row seat had folded on her as though to "stow & go". Was shocked that a) the seat allows itself to fold when occupied b) there is not a safety button on it that engages preventing seat handle from operating and folding. Child had fallen asleep and started to slide off seat. In order to correct herself she pushed on the edge of her seat. The seat appeared to interpret this as a need to "stow & go". Chrysler needs to recall this handle and be forced to replace with a handle with a safety button or replace all the seats with seats that only fold when no weight on them is present.
Six year old boy sitting on booster seat in second row seat found he could reach the seat recline lever. Seat head rest collapsed and entire seat lifted up and forward. Boy was bent in half and lifted up vertically in seat, receiving minor injuries.
The contact owns a 2012 Chrysler town and country. The contact was driving 25 mph with a passenger seated in the second row passenger seat. That passenger activated the lever which would fold down the second row seating and became stuck between the seats as they were folding. The contact stopped the vehicle and removed the passenger that was stuck between the seats. The vehicle was taken to an authorized dealer and they were unable to diagnose a failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 500. Updated 04/11/lj.
The contact owns a 2003 Chrysler town and country. The contact stated that the driver was driving approximately 15 mph with the heated seats turned on when she was burned by the seat. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 80,000.
See all problems of the 2003 Chrysler Town & Country.
The contact owns a 2010 Chrysler town and country touring. The contact stated that while lifting the rear drivers seat to allow passengers to enter the third row seating, her finger got stuck in the seats hinge. Emergency medical services appeared on the scene to dislodge the contacts finger. The contact then went to the hospital for further examination. The dealer was not made aware of the failure. The manufacturer was notified and stated that they would escalate the claim to another department. The vehicle was not repaired. The failure and current mileages were 22,000. The VIN was unavailable.
I was putting the stow and go seat (behind driver's seat) into the storage compartment. I was holding up the floor board flap in my left hand and used my right hand to lift the folded seat into the floor compartment. As I folded the seat into the compartment, my ring finger on right hand got wedged or caught in the seat mechanism. I could not get the finger out. I returned the seat to the upright position thinking that the finger would become loose and I could remove it. It still would not come out. I was in our garage and my wife was away. There was no way I could get my finger out by myself. I was able to yell to a neighbor who came over. He unscrewed one screw and then used the screwdriver to pry mechanism open sufficient where I could remove the finger. I sustained a broken fingernail and cut to the finger. Had the neighbor not heard me, I would have stuck until someone arrived to help me.
Sliding passenger door fails to work properly opens and closes at will. Has caught several children with out reopening upon contact. Continue to stall after recall as did before recall fix. Battery caused corrosion to eat away cables. Even when serviced like supposed to. Leather seats ripped within 2 mths of purchase was purchased brand new. Electrically gas mileage fluctuates all the time example 410 on fill up then 2 miles dn road it says 60 miles left etc. Yet Chrysler dealer claims all the time no dx on anything. Just shut completely down today as was turning ended up half in road thank god car behind paying attention and dump truck was coming also paid attention or else daughter and I could have been hurt severely. Never buy a Chrysler that's my response. Then had towed dealer said was relay switch they changed it brought me the vehicle then I went to drive out and it died again so I guess not. ## VIN passed ## 2010 Chrysler town and country ##.
1996 chryler town and country seat back collapse in rear end collision causing children in second row seats to be injured or killed!.
See all problems of the 1996 Chrysler Town & Country.