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  NHTSA Recall 19V010000

NHTSA Campaign Id 19V010000; Date: Jan. 9, 2019

an inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

icon1 Recalled Vehicles:

2012 Mercedes Benz C250 2013 Mercedes Benz C250 2014 Mercedes Benz C250 2015 Mercedes Benz C250 2010 Mercedes Benz C300 2011 Mercedes Benz C300 2012 Mercedes Benz C300 2013 Mercedes Benz C300 2014 Mercedes Benz C300 2010 Mercedes Benz C350 2011 Mercedes Benz C350 2012 Mercedes Benz C350 2013 Mercedes Benz C350 2014 Mercedes Benz C350 2015 Mercedes Benz C350 2010 Mercedes Benz C63 Amg 2011 Mercedes Benz C63 Amg 2012 Mercedes Benz C63 Amg 2013 Mercedes Benz C63 Amg 2014 Mercedes Benz C63 Amg 2015 Mercedes Benz C63 Amg 2010 Mercedes Benz E350 2013 Mercedes Benz E350 2015 Mercedes Benz E400 2016 Mercedes Benz E400 2017 Mercedes Benz E400 2010 Mercedes Benz E550 2011 Mercedes Benz E550 2012 Mercedes Benz E550 2013 Mercedes Benz E550 2014 Mercedes Benz E550 2015 Mercedes Benz E550 2016 Mercedes Benz E550 2017 Mercedes Benz E550 2013 Mercedes Benz GLK250 2014 Mercedes Benz GLK250 2015 Mercedes Benz GLK250 2010 Mercedes Benz GLK350 2011 Mercedes Benz GLK350 2012 Mercedes Benz GLK350 2013 Mercedes Benz GLK350 2014 Mercedes Benz GLK350 2015 Mercedes Benz GLK350 2011 Mercedes Benz SLS 2012 Mercedes Benz SLS 2013 Mercedes Benz SLS 2014 Mercedes Benz SLS 2011 Mercedes-benz E350 2012 Mercedes-benz E350 2014 Mercedes-benz E350

Component: Air Bags:passenger Side Frontal

Manufactured by: Mercedes-benz Usa, Llc.

Affected Units:: 288,779

icon3 Recall Summary:

mercedes-benz usa, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 rwd, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 rwd, and 2013-2015 glk250 bluetec 4matic vehicles ever registered in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." mbusa is also recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2010-2011 c300, 2010-2014 c300 4matic, c350, c63 amg, e350 coupe, 2011-2014 e350 cabrio, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2016-2017 e550 cabrio, 2010-2016 e550 coupe, 2010-2015 glk350 4matic, glk350 rwd, and 2013-2015 glk250 bluetec 4matic vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mo, nh, ny, nd, or, ri, sd, ut, vt, wa, wi and wy or "zone c." these vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

icon2 How to Fix:

mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. an interim letter is being mailed from february 1, 2019 through march 8, 2019. a second letter will be sent when parts are available. owners may contact mbusa customer service at 1-800-367-6372.

icon4 Recall Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Also see:

All recalls of Mercedes Benz vehicles.

More recall documents on nhtsa.gov.