All Investigations » Investigation PE08071

  Defect Investigation of Interior Door Handle Laceration Hazard

Investigation of Interior Door Handle Laceration Hazard

Subject: Interior door handle laceration hazard
Components covered:
  • Doors latch
Investigations Summary: This investigation was opened on Dec. 15, 2008. It was closed on May. 29, 2009. Note: this investigation has resulted in a vehicle safety recall.
The manufacturer has issued a safety recall notification as a result of this investigation. The recall affects 91,202 my 2002-2003 subject vehicles produced from January 28, 2002, through March 22, 2003. The vehicle recall population was defined by the manufacturer's use of a new supplier for the chrome plating process beginning in January 2002, and a production change in March 2003 to improve adhesion of the plating to the door handle. Vehicles being recalled represent 59 percent of the total my 2002-2003 production, but account for 91 percent of the consumer complaints received. The process change for my 2002 vehicles resulted in a dramatic increase in complaints (1200 percent on a per unit rate basis). My 2003 vehicles built after March 2003 production change showed a similar decline in the complaint rate. Based on the manufacturer's action, this investigation has been closed.
Vehicles Affected by this investigation:
  • 2002 Hyundai Sonata
  • 2003 Hyundai Sonata

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