Dodge Journey owners have reported 18 problems related to alternator/generator/regulator (under the electrical system category).
Approximately one month after purchase, the vehicle would not crank one morning. I had to call someone to jump the vehicle off. Vehicle cranked and ran without incident for approximately two days. Third morning, it had to be jumped again. Had the battery and alternator checked. Mechanic said the battery was not a heavy enough battery. So, I bought a new battery. Approximately 3 weeks later, same scenario. Have contacted the dealership that sold me the car, Dodge, and even checked online. Dealer and Dodge claim that no complaints of this nature have been made. However, my online search turned up several owners that have/are experiencing the same problem. There is a problem in the electrical system somewhere or the battery wouldn't be draining overnight, even after the vehicle is used long enough for the battery to stay charged by the vehicle's charging system. Sometimes the battery drains after sitting only a couple of hours.
See all problems of the 2009 Dodge Journey.
Alternator is defective ruining both the batter and having to replace the alternator and battery multiple times. This has happened twice already in January 2014 and April 2015. And again now March 2017. On a road trip my wife and kids went on in the middle of the highway the vehicle suddenly lost power and almost control. She was able to pull it to the side of the road. She turned the car off completely then turned it back on and it started. The drove another hour and the battery light came on shortly after the vehicle powered off again. She the called roadside assistance and they brought it home. We had to replace the alternator and battery. The second time this happened I was able to identify the problem as to not get stranded and once again replaced the alternator and battery. The auto parts guy insured me that they had fixed the problem with the new alternators. Clearly not. We just finished out 3rd replacement of both alternator and battery after a long road trip we had to buy a battery in the middle of to get home. This issue needs to be addresse. I spoke with the Dodge dealership originally and they were no help and said they would have just replaced the alternator and battery as well. ## VIN passed ## Dodge Journey 2012 ##.
See all problems of the 2012 Dodge Journey.
The contact owns a 2013 Dodge Journey. While driving approximately 30 mph, the instrument panel lights began to flash and the battery safer mode warning light displayed. The vehicle began to lose power and stalled. The vehicle was taken to an independent mechanic who diagnosed that the alternator was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,852.
See all problems of the 2013 Dodge Journey.
The contact owns a 2014 Dodge Journey. While driving approximately 30 mph, the battery saver light illuminated and the radio shut off. The vehicle was taken to a local dealer where it was diagnosed that the battery door might have been left open, which caused the battery to die. The technician charged up the battery, but the failure recurred and the vehicle shut down completely. The vehicle was pushed off the road and was towed back to the dealer. The technician diagnosed and replaced the alternator. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 34,400.
See all problems of the 2014 Dodge Journey.
Let it be noted that after the r03 recall all the following issues started occurring. First incident: driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes po0562 & po700. The battery read 12. 2v on the diagnostic while off then 14. 4 when the car was started(after being jumped for 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power,no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is po622. Symptoms are seeming to be the tipm all over again. Again, none of this started until I took it to Dodge to have the ro3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again Chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!.
Purchase date of car was roughly 12/01/12. On 08/23/15, the vehicle wouldn't start and I was told it needed a new battery, so it was replaced the same day. Prior to that, I was noticing strange things like the a/c going full blast and I wasn't able to turn it off, etc. Car wouldn't start again 12/07/15, and I was again told the battery needed to be replaced. Dealer ran diagnostics and found nothing, but charged me $150. Battery was still under warranty with sears, so they replaced it at no charge. Battery died again 03/20/16 while sitting in a parking lot idling for a while. Went on vacation for 10 days in spring of 2016, so vehicle sat, and I returned to a completely dead battery on 04/05/16. Jump started vehicle and drove it a while. Vehicle wouldn't shift down when getting on freeway and was revving way too high, the interior lights were flashing, and a battery saver mode message appeared on the display. I took it to sears again on 04/14/16 (it had sat for 2 days again, and wouldn't start, so had to be jumped). They've had it a week now, have run all kinds of tests and the only thing they can determine is that the battery is draining while the vehicle is parked and not running. Sears is going to replace the battery for me again, but there is clearly a bigger issue going on here, and I hope this is researched further. I also spoke with a technician at the dealership, and he advised they have no recalls on file for this issue. As an aside, when researching the battery saver mode message, I ran across the following thread (so I may have sears replace the alternator too, which could be a waste of money, but may be a necessity. . . Read more...
Recurring safety issue with no concrete resolution. While driving at 55mph on a parkway vehicle engine stalled. I could not accelerate and the brakes and steering wheel locked. Radio, power windows, etc. All worked and I couldn't shut off the vehicle via the push button start/stop. When I pressed it to try and turn it off it made a noise like it was trying to start but couldn't. While waiting for the tow truck all of the check engine lights started flashing. Had it towed to the dealership, they replaced the alternator ($$) though diagnostics revealed no problems and they were able to start the car fine once it got there. One week later I was on the highway and the exact same thing happened. It was so scary. I could barely get to the shoulder of the road because the steering had locked. My speed was declining rapidly with cars rushing past at 65+ mph. Once on the shoulder, even though my speed had declined to 0, I was on a slight hill so I just kept rolling bc I had no ability to break. Journey was towed to dealership again and, as before, nothing comes up as the source of the problem via the diagnostics test. The one thing that diagnostics did reveal was that it was detecting a key fob in the car with a low battery- both of the keys are at home with me with no car to drive. Additional problems and repair costs incurred have included malfunction of all steering wheel control buttons and horn, tire sensors needing to be replaced (they all showed 0 pressure when the tires were fine), and key fob detection. I have seen many complaints of this scary engine stall experience with no clear resolution as to why it is happening. It seems the mechanics and star techs are stumped. My car only has 75k miles on it and I am terrified to drive it especially with my child in the car. Please investigate this issue before someone gets injured.
See all problems of the 2011 Dodge Journey.
Car has been serviced 5 times in the last 9 months for the same electrical issues. All 5 times car has had a dead battery in the morning, sometimes enough to have door lighting/radio come on (but can't start car) but usually no electrical activity at all. Diagnosed as a "bad battery" twice, a bad alternator once, and an issue with the glovebox light the 4th time. Car battery was dead again 1 week later after the glovebox "fix". Car is kept inside the garage at home at all times. The first dead battery happened in April of '15, then again June '15, October '15, and twice again Jan '16. Sometimes the car was driven long distances the day before, and sometimes it's sat in the garage since Friday.
My vehicle has undergone repeated repair attempts, for a defect and nonconformity with defective transmission, transmission clunk, defective a/c, defective door locks, defective window regulator, and radio failure. These nonconformities substantially impair the use, value and safety of the subject vehicle. The transmission has shifting issues to the point of having to force it into reverse, especially if parked on an incline. The defective a/c and radio seem to be contained in the all-in-one unit in which the radio goes out and a/c will turn on at random and not turn off. The unit has been completely replaced once, only for the problem to continue. The defective door locks and window regulator was a result of wiring issue bcm and door latch assembly. I have filed a lemon law suit against Chrysler and bill luke, only to be declined as they state it was all within warranty. The vehicle is not worth nearly what I owe on it and has a huge list of repairs that would reflect negatively on carfax in the event of trade or resale. I have attached a summary of repairs, but have additional documentation, if needed.
The contact owns a 2010 Dodge Journey. While driving various speeds, the blower, radio, and blinkers failed to work. The vehicle was taken to an independent repair shop where the alternator and battery were replaced, but the failure recurred. The contact later received notification of NHTSA campaign number: 14v373000 (air bags and electrical system) and was to contact the manufacturer to receive the recall repair from an authorized dealer. The failure mileage was not available. Parts distribution disconnect.
See all problems of the 2010 Dodge Journey.
My vehicle has had two failed alternators. The vehicle has less than 50000 miles. The first happened less than a year. It was replaced under the warranty. The 2nd was recently replaced via an extended service contract but still cost me $200 for the deductible and a battery that was ruined by the alternator. Each time I had a battery saver mode message, nothing about the alternator. The 2nd time I was traveling across country and the veichle started downshifting and all the dashboard indicators started randomingly lighting up like a pinball game. I was barely able to get the vehicle off the highway so I wound't get hit. I was also in a sparsely populated area and was lucky to get towed to a nearby dealership.
I was driving on expressway, charging system light came on, engine power was erratic, vehicle slowed and rpms went to 4000, radio stopped, air bag light came on, abs light came on. I exited expressway, parked vehicle and shut it off. Vehicle would not restart until battery was recharged. Mechanic determined that the alternator had failed. Auto repair shop installed a new mopar alternator and recharged the battery.
Our 2014 Dodge Journey was parked for 5 days while we were on a bus trip. We returned on a cold winter night in December. Vehicle battery was dead. Used emergency key to open driver's door but obviously all electrical stuff was dead. Fortunately, our friends had jumper cables. We got the vehicle started and returned home without incident. Left vehicle parked in garage for 5 days and couldn't repeat problem. Still don't trust leaving it parked for more than a day or so because it smells like the same problem I have with my 2013 Chrysler 300c. The 300 had another problem of stalling on the highway. Journey has most of the same body and engine electronic controllers as the Chrysler which wouldn't start in my garage. I would have to jump-start it. By the time I drove the 300 to the dealer, generator charged the battery and dealer couldn't repeat the problem. This cycle with the 300 was repeated a 2nd time a week later. Dealer installed service bulletin controller updates but claimed they were unrelated to my problem. Bought and use a trickle charger now because I don't trust either car. I think Chrysler has an issue with their electronics. Hope they're not covering it up like Ford with their ignition key. My next letter is going to sergio (fca ceo).
I was driving on the road during midnight, my battery sensor turned on 5 minutes later, I had multiple sensors turn on simultaneously. The abs sensor, airbag, anti -traction as soon as I realized what was going on. I was merging to the emergency lane. I tried to push on the gas pedal and was not even able to accelerate due to the lack of power. I was worried but I was able to make it safely to the emergency lane. I tried to start the vechile but couldn't the car wouldn't crank. So I had to tow the car to my mechanics and my mechanic told me it was due to the alternator. Lack of power = system will not allow you to run the vechile. I would like something done about this ifit was not for the emergency lane me and my family could have been killed on the highway.
I was driving on the interstate and all of a sudden my dashboard started to flicker. I couldn't increase my speed. The check engine light came on. My car began to slow down on its own accord. I pulled over to the shoulder and put the car in park. I was able to shut the engine off, but unable to turn the accessories off. My radio remained on along with the dashboard. I was unable to restart the ignition. I called for a tow truck and my car was brought to the original dealer, cortese Chrysler/Dodge. The next day they replaced the alternator free of charge. I am concerned that this will happen again when my car is out of warranty.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since July 2013 for the same problem (will not start-up without being boosted off with jumper cables). Here's description of the event: July 10,2013 had to boosted off to start while out-of town, return to GA & on July 18, took vehicle to dealership & discovered that battery needed to be replaced; on August 5, while out-of-town had to be boosted off to start, got back to GA. On Aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct. 14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cyclinder head" & said that was the problem; Jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on Feb. 19, 2014 wouldn't start, took vehicle back on Feb. 20,2014, kept until Feb. 24, & replaced module-telematics & said that was the problem; on Feb. 28, vehicle stop running & wouldn't start-up, tow vehicle back on March 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up Mar. 12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since July 2013 for the same problem (will not start-up without being boosted off with jumper cables). Here's description of the event: July 10,2013 had to boosted off to start while out-of town, return to GA & on July 18, took vehicle to dealership & discovered that battery needed to be replaced; on August 5, while out-of-town had to be boosted off to start, got back to GA. On Aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct. 14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cyclinder head" & said that was the problem; Jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on Feb. 19, 2014 wouldn't start, took vehicle back on Feb. 20,2014, kept until Feb. 24, & replaced module-telematics & said that was the problem; on Feb. 28, vehicle stop running & wouldn't start-up, tow vehicle back on March 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up Mar. 12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle. This vehicle could easy present "a safety hazard" while moving & just cut-off & stop in traffic creating danger for me & others.
At 11k miles I had to have front brakes replaced. Shortly after that my back brakes had to be replaced and my back rotors were warped. The dealer told me I had exceeded the 12k manufacturer warranty and had to pay for repair. After researching consumer reviews and having read of numerous complaints on brakes / rotors I sent a letter to Chrysler along with complaints. I did not receive any letter, not a phone call, just a check for repayment of brake work. Since then I have had my censor light come on twice for the tires and up until now, after reading from this website was I unaware this vehicle appears to have problems with tires as well. My vehicle is currently in the shop. I had taken in twice for a noise that was coming from the front passenger side. The first time I was told they could not find anything. The 2nd I was told it was a computer chip that needed adjusting and it would be "fine". It wasn't fine. The noise got worse. My power locks on driver door and my remote key would not work. I took my vehicle in for both the noise and the power locks/key not working. I have been without a vehicle since Monday (it is Friday) and it is due to having to replace a wiring system and alternator. An alternator? my vehicle has 25k miles!! please help. . . . . There are almost 200 complaints for all the same problems I am having. This is not right.
|Problem Category||Number of Problems|
|Electrical System problems||
|Car Will Not Start problems||
|Horn Assembly problems||
|Ignition Module problems||
|Ignition Switch problems||