Dodge Journey owners have reported 13 problems related to alternator/generator/regulator (under the electrical system category).
Purchase date of car was roughly 12/01/12. On 08/23/15, the vehicle wouldn't start and I was told it needed a new battery, so it was replaced the same day. Prior to that, I was noticing strange things like the a/c going full blast and I wasn't able to turn it off, etc. Car wouldn't start again 12/07/15, and I was again told the battery needed to be replaced. Dealer ran diagnostics and found nothing, but charged me $150. Battery was still under warranty with sears, so they replaced it at no charge. Battery died again 03/20/16 while sitting in a parking lot idling for a while. Went on vacation for 10 days in spring of 2016, so vehicle sat, and I returned to a completely dead battery on 04/05/16. Jump started vehicle and drove it a while. Vehicle wouldn't shift down when getting on freeway and was revving way too high, the interior lights were flashing, and a battery saver mode message appeared on the display. I took it to sears again on 04/14/16 (it had sat for 2 days again, and wouldn't start, so had to be jumped). They've had it a week now, have run all kinds of tests and the only thing they can determine is that the battery is draining while the vehicle is parked and not running. Sears is going to replace the battery for me again, but there is clearly a bigger issue going on here, and I hope this is researched further. I also spoke with a technician at the dealership, and he advised they have no recalls on file for this issue. As an aside, when researching the battery saver mode message, I ran across the following thread (so I may have sears replace the alternator too, which could be a waste of money, but may be a necessity. . . Read more...
See all problems of the 2013 Dodge Journey.
Recurring safety issue with no concrete resolution. While driving at 55mph on a parkway vehicle engine stalled. I could not accelerate and the brakes and steering wheel locked. Radio, power windows, etc. All worked and I couldn't shut off the vehicle via the push button start/stop. When I pressed it to try and turn it off it made a noise like it was trying to start but couldn't. While waiting for the tow truck all of the check engine lights started flashing. Had it towed to the dealership, they replaced the alternator ($$) though diagnostics revealed no problems and they were able to start the car fine once it got there. One week later I was on the highway and the exact same thing happened. It was so scary. I could barely get to the shoulder of the road because the steering had locked. My speed was declining rapidly with cars rushing past at 65+ mph. Once on the shoulder, even though my speed had declined to 0, I was on a slight hill so I just kept rolling bc I had no ability to break. Journey was towed to dealership again and, as before, nothing comes up as the source of the problem via the diagnostics test. The one thing that diagnostics did reveal was that it was detecting a key fob in the car with a low battery- both of the keys are at home with me with no car to drive. Additional problems and repair costs incurred have included malfunction of all steering wheel control buttons and horn, tire sensors needing to be replaced (they all showed 0 pressure when the tires were fine), and key fob detection. I have seen many complaints of this scary engine stall experience with no clear resolution as to why it is happening. It seems the mechanics and star techs are stumped. My car only has 75k miles on it and I am terrified to drive it especially with my child in the car. Please investigate this issue before someone gets injured.
See all problems of the 2011 Dodge Journey.
Car has been serviced 5 times in the last 9 months for the same electrical issues. All 5 times car has had a dead battery in the morning, sometimes enough to have door lighting/radio come on (but can't start car) but usually no electrical activity at all. Diagnosed as a "bad battery" twice, a bad alternator once, and an issue with the glovebox light the 4th time. Car battery was dead again 1 week later after the glovebox "fix". Car is kept inside the garage at home at all times. The first dead battery happened in April of '15, then again June '15, October '15, and twice again Jan '16. Sometimes the car was driven long distances the day before, and sometimes it's sat in the garage since Friday.
My vehicle has undergone repeated repair attempts, for a defect and nonconformity with defective transmission, transmission clunk, defective a/c, defective door locks, defective window regulator, and radio failure. These nonconformities substantially impair the use, value and safety of the subject vehicle. The transmission has shifting issues to the point of having to force it into reverse, especially if parked on an incline. The defective a/c and radio seem to be contained in the all-in-one unit in which the radio goes out and a/c will turn on at random and not turn off. The unit has been completely replaced once, only for the problem to continue. The defective door locks and window regulator was a result of wiring issue bcm and door latch assembly. I have filed a lemon law suit against Chrysler and bill luke, only to be declined as they state it was all within warranty. The vehicle is not worth nearly what I owe on it and has a huge list of repairs that would reflect negatively on carfax in the event of trade or resale. I have attached a summary of repairs, but have additional documentation, if needed.
The contact owns a 2010 Dodge Journey. While driving various speeds, the blower, radio, and blinkers failed to work. The vehicle was taken to an independent repair shop where the alternator and battery were replaced, but the failure recurred. The contact later received notification of NHTSA campaign number: 14v373000 (air bags and electrical system) and was to contact the manufacturer to receive the recall repair from an authorized dealer. The failure mileage was not available. Parts distribution disconnect.
See all problems of the 2010 Dodge Journey.
My vehicle has had two failed alternators. The vehicle has less than 50000 miles. The first happened less than a year. It was replaced under the warranty. The 2nd was recently replaced via an extended service contract but still cost me $200 for the deductible and a battery that was ruined by the alternator. Each time I had a battery saver mode message, nothing about the alternator. The 2nd time I was traveling across country and the veichle started downshifting and all the dashboard indicators started randomingly lighting up like a pinball game. I was barely able to get the vehicle off the highway so I wound't get hit. I was also in a sparsely populated area and was lucky to get towed to a nearby dealership.
I was driving on expressway, charging system light came on, engine power was erratic, vehicle slowed and rpms went to 4000, radio stopped, air bag light came on, abs light came on. I exited expressway, parked vehicle and shut it off. Vehicle would not restart until battery was recharged. Mechanic determined that the alternator had failed. Auto repair shop installed a new mopar alternator and recharged the battery.
See all problems of the 2012 Dodge Journey.
Our 2014 Dodge Journey was parked for 5 days while we were on a bus trip. We returned on a cold winter night in December. Vehicle battery was dead. Used emergency key to open driver's door but obviously all electrical stuff was dead. Fortunately, our friends had jumper cables. We got the vehicle started and returned home without incident. Left vehicle parked in garage for 5 days and couldn't repeat problem. Still don't trust leaving it parked for more than a day or so because it smells like the same problem I have with my 2013 Chrysler 300c. The 300 had another problem of stalling on the highway. Journey has most of the same body and engine electronic controllers as the Chrysler which wouldn't start in my garage. I would have to jump-start it. By the time I drove the 300 to the dealer, generator charged the battery and dealer couldn't repeat the problem. This cycle with the 300 was repeated a 2nd time a week later. Dealer installed service bulletin controller updates but claimed they were unrelated to my problem. Bought and use a trickle charger now because I don't trust either car. I think Chrysler has an issue with their electronics. Hope they're not covering it up like Ford with their ignition key. My next letter is going to sergio (fca ceo).
See all problems of the 2014 Dodge Journey.
I was driving on the road during midnight, my battery sensor turned on 5 minutes later, I had multiple sensors turn on simultaneously. The abs sensor, airbag, anti -traction as soon as I realized what was going on. I was merging to the emergency lane. I tried to push on the gas pedal and was not even able to accelerate due to the lack of power. I was worried but I was able to make it safely to the emergency lane. I tried to start the vechile but couldn't the car wouldn't crank. So I had to tow the car to my mechanics and my mechanic told me it was due to the alternator. Lack of power = system will not allow you to run the vechile. I would like something done about this ifit was not for the emergency lane me and my family could have been killed on the highway.
I was driving on the interstate and all of a sudden my dashboard started to flicker. I couldn't increase my speed. The check engine light came on. My car began to slow down on its own accord. I pulled over to the shoulder and put the car in park. I was able to shut the engine off, but unable to turn the accessories off. My radio remained on along with the dashboard. I was unable to restart the ignition. I called for a tow truck and my car was brought to the original dealer, cortese Chrysler/Dodge. The next day they replaced the alternator free of charge. I am concerned that this will happen again when my car is out of warranty.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since July 2013 for the same problem (will not start-up without being boosted off with jumper cables). Here's description of the event: July 10,2013 had to boosted off to start while out-of town, return to GA & on July 18, took vehicle to dealership & discovered that battery needed to be replaced; on August 5, while out-of-town had to be boosted off to start, got back to GA. On Aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct. 14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cyclinder head" & said that was the problem; Jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on Feb. 19, 2014 wouldn't start, took vehicle back on Feb. 20,2014, kept until Feb. 24, & replaced module-telematics & said that was the problem; on Feb. 28, vehicle stop running & wouldn't start-up, tow vehicle back on March 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up Mar. 12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since July 2013 for the same problem (will not start-up without being boosted off with jumper cables). Here's description of the event: July 10,2013 had to boosted off to start while out-of town, return to GA & on July 18, took vehicle to dealership & discovered that battery needed to be replaced; on August 5, while out-of-town had to be boosted off to start, got back to GA. On Aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct. 14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cyclinder head" & said that was the problem; Jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on Feb. 19, 2014 wouldn't start, took vehicle back on Feb. 20,2014, kept until Feb. 24, & replaced module-telematics & said that was the problem; on Feb. 28, vehicle stop running & wouldn't start-up, tow vehicle back on March 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up Mar. 12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle. This vehicle could easy present "a safety hazard" while moving & just cut-off & stop in traffic creating danger for me & others.
At 11k miles I had to have front brakes replaced. Shortly after that my back brakes had to be replaced and my back rotors were warped. The dealer told me I had exceeded the 12k manufacturer warranty and had to pay for repair. After researching consumer reviews and having read of numerous complaints on brakes / rotors I sent a letter to Chrysler along with complaints. I did not receive any letter, not a phone call, just a check for repayment of brake work. Since then I have had my censor light come on twice for the tires and up until now, after reading from this website was I unaware this vehicle appears to have problems with tires as well. My vehicle is currently in the shop. I had taken in twice for a noise that was coming from the front passenger side. The first time I was told they could not find anything. The 2nd I was told it was a computer chip that needed adjusting and it would be "fine". It wasn't fine. The noise got worse. My power locks on driver door and my remote key would not work. I took my vehicle in for both the noise and the power locks/key not working. I have been without a vehicle since Monday (it is Friday) and it is due to having to replace a wiring system and alternator. An alternator? my vehicle has 25k miles!! please help. . . . . There are almost 200 complaints for all the same problems I am having. This is not right.
See all problems of the 2009 Dodge Journey.
|Problem Category||Number of Problems|
|Electrical System problems||
|Car Will Not Start problems||
|Horn Assembly problems||
|Ignition Module problems||
|Ignition Switch problems||