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Car Will Not Start Problems of Dodge Journey - part 1



Dodge Journey owners have reported 91 problems related to car will not start (under the electrical system category).

car image   Car Will Not Start problem of the 2014 Dodge Journey 1
Failure Date: 06/05/2015

I purchased this car in Feb 2015. Family and I drove 900 miles from GA to NJ for a funeral. The car would not start, no lights, power steering, nothing! the non-Chrysler dealer blamed Chrysler and Chrysler blamed the non-Chrysler dealer. Chrysler roadside picked up the car Saturday morning and took it to a NJ Chrysler dealer for repair. My family and I had to return to GA on Sunday night. No one provided us with a rental car to return home. We had to secure/pay for a rental vehicle on our own. On Monday (2 days later) the NJ Chrysler dealer had not looked at the car. On Tuesday (3 days later) the NJ Chrysler dealer told me it was the bcm (body control module) = one of the computers and the part was on backorder with no eta. This car had 18k miles and a 2014 when I bought it less than 4 months earlier. I called Chrysler warranty that assigned a case manager. On Wednesday (4 days later) case manager contacted me to submit my receipts for rental car reimbursement, they have a rental car for me in NJ and not GA, and trying to expedite backorder part. I told the case manager that I don't need the rental in NJ, I need it in GA. Have not heard from her since. I am so disappointed in the lack of quality customer service I received from the everyone involved. I am afraid to drive this vehicle from NJ to GA as what is being told to me will be the case in order for me to get the car back. This car is still under warranty and provisions should be made to accommodate me for the repair and inconvenience. I have not received either from Chrysler corporation or the non-Chrysler dealer. I will never by a Chrysler or recommend it to someone.

See all problems of the 2014 Dodge Journey.

car image   Car Will Not Start problem of the 2010 Dodge Journey 2
Failure Date: 05/28/2015

Tl-the contact owns a 2010 Dodge Journey. The contact stated that while in park, the vehicle failed to start. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 86,000. The VIN was unavailable. Oo.

See all problems of the 2010 Dodge Journey.

car image   Car Will Not Start problem of the 2009 Dodge Journey 3
Failure Date: 05/15/2015

I own the vehicle in question and have on several ocasions contacted the dealership neilson Dodge in east hanover, NJ where I purchased the vehicle from to fix the systems involvled in this recall, but to no avail. They have told me they do not have the parts to complete the repairs. My car has failed to start several different times and has shut off while I was driving once. There have also been a few times when the vehicle has started, but no electrical systems have worked execpt for the engine. I drive 60 miles to work per day on roads with speeds of 45-50 mph which creates a dangerous situation if the electrical system were to shut down. I am at a loss as to how to proceed and how that NHTSA can be of assistance to me.

See all problems of the 2009 Dodge Journey.

car image   Car Will Not Start problem of the 2010 Dodge Journey 4
Failure Date: 04/16/2015

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start when the key was turned to the on position. The contact mentioned that the entire instrument panel illuminated and the vehicle made an abnormal clicking sound. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the contact was put on a two week wait list for the recall repair. The manufacturer was not made ware of the issue. The approximate failure mileage was 73,000.

car image   Car Will Not Start problem of the 2009 Dodge Journey 5
Failure Date: 03/03/2015

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The vehicle was not taken in for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was apart of NHTSA campaign number: 11v139000 (electrical system) however, the parts needed were not available according to the dealer. The vehicle was not repaired. The failure mileage was 94,000.

car image   Car Will Not Start problem of the 2012 Dodge Journey 6
Failure Date: 02/19/2015

Vehicle would not start after work. Started fine in the am before going to work. After work, after 3 times of trying to start the vehicle was able to get it started to drive over to autozone to hook up to a computer. Battery had to be replaced. 2nd incident was on 3/17/15-journey lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control,airbag) was able to get home and vehicle rpm's went to 4000 and shut itself completely off. 3rd incident was on 3/19/15-driving vehicle back to washington to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and rpm's continued to jump each time before shutting off between 4000-5000. Phone call from auto shop on 3/20/15 stating altenator is not working and is on back order to do recalls.

See all problems of the 2012 Dodge Journey.


car image   Car Will Not Start problem of the 2009 Dodge Journey 7
Failure Date: 02/13/2015

The contact owns a 2009 Dodge Journey. The contact stated that the ignition key failed to turn into the on position. As a result, the contact stated that the vehicle failed to start. The vehicle was taken to the dealer where it was serviced under NHTSA campaign number: 14v373000 (air bags, electrical system). The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 116,000.

car image   Car Will Not Start problem of the 2010 Dodge Journey 8
Failure Date: 02/01/2015

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start and the steering wheel started to shake excessively. The contact mentioned that the esc and traction control lights illuminated on the instrument panel. Also, the contact mentioned that the shift lever became stuck in the park position. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,000.

car image   Car Will Not Start problem of the 2009 Dodge Journey 9
Failure Date: 01/29/2015

Tl-the owns a 2009 Dodge Journey. The contact stated that while attempted to start the vehicle the engine failed to start. The contact received a recall notification of NHTSA campaign number: 11v139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 55,000. Aw.

car image   Car Will Not Start problem of the 2010 Dodge Journey 10
Failure Date: 01/22/2015

Tl-the contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was included in NHTSA campaign number: 11v139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Djr.


 
car image   Car Will Not Start problem of the 2009 Dodge Journey 11
Failure Date: 01/21/2015

Tl-the contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system) however, the part needed for repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. Also, the contact stated that the vehicle failed to start. The vehicle was not repaired. The approximate failure mileage was 60,000. Pam.

car image   Car Will Not Start problem of the 2010 Dodge Journey 12
Failure Date: 01/01/2015

The contact owns a 2010 Dodge Journey. While parked, the vehicle failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 58,000.

car image   Car Will Not Start problem of the 2012 Dodge Journey 13
Failure Date: 12/19/2014

Tl-the contact owns a 2012 Dodge Journey. The contact stated that the vehicle failed to start on the first attempt and the cargo door ajar warning light remained illuminated. In addition, the car alarm independently activated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,050. Djr.

car image   Car Will Not Start problem of the 2010 Dodge Journey 14
Failure Date: 12/18/2014

I went to the store got what I needed came out and the Journey would not start. I had it towed to the Dodge dealership and they told me the tipm was bad. They replaced it and has been working so far. It cost 900. 00 dollars to fix with only 37424 miles on it. The other problem was the brakes all had to be replaced with just over 20000 miles on the car. The dealership covered the front brakes but with a deductable of 100. 00 dollars but I had to pay for the back brakes.

car image   Car Will Not Start problem of the 2010 Dodge Journey 15
Failure Date: 12/18/2014

The car would not start.

car image   Car Will Not Start problem of the 2010 Dodge Journey 16
Failure Date: 12/18/2014

The contact owns a 2010 Dodge Journey. The contact stated that while attempting to start the vehicle, the engine failed to start. The failure recurred several times. The vehicle was taken to a dealer, where it was diagnosed that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 75,000. The VIN was not available.

car image   Car Will Not Start problem of the 2009 Dodge Journey 17
Failure Date: 12/16/2014

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact charged the battery and was able to restart the vehicle. The failure recurred multiple times intermittently. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the parts needed were not available to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.

car image   Car Will Not Start problem of the 2009 Dodge Journey 18
Failure Date: 12/08/2014

The contact owns a 2009 Dodge Journey. After the vehicle was repaired according to an unknown manufacturer recall related to the wireless ignition ring, the abs light and traction control light illuminated on the instrument panel. The contact stated that the vehicle would not start unless it was in the neutral position. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 65,000.

car image   Car Will Not Start problem of the 2009 Dodge Journey 19
Failure Date: 12/08/2014

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the vehicle failed to start and the failure recurred on multiple occasions. The contact stated that the vehicle was towed to an independent mechanic. The technician diagnosed that the ignition switch failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

car image   Car Will Not Start problem of the 2009 Dodge Journey 20
Failure Date: 12/01/2014

Tl-the contact owns a 2009 Dodge Journey. The contact stated that when the ignition was turned to to on position the vehicle did not start. The contact contact stated that the vehicle had to sit in order for it to restart. The failure recurred numerous times. The vehicle was taken to a dealer where the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. Sg.

car image   Car Will Not Start problem of the 2009 Dodge Journey 21
Failure Date: 12/01/2014

The contact owns a 2009 Dodge Journey. While in park, the vehicle failed to start and the key remained in the off position. The vehicle was taken to multiple dealers who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 55,000.

car image   Car Will Not Start problem of the 2009 Dodge Journey 22
Failure Date: 11/07/2014

The contact owns a 2009 Dodge Journey. The contact stated that while driving various speeds, the engine stalled without warning, however, would restart independently. On another occasion, the vehicle would not start and the anti-lock warning light illuminated. The vehicle was taken to the dealer where the vehicle was repaired under NHTSA campaign number: 14v373000(air bags, electrical system),however, the failures persisted. The vehicle was taken back to the dealer; however, the failure was unable to be determined. The manufacturer was notified of the failure. The approximate failure mileage was 41,740.

car image   Car Will Not Start problem of the 2010 Dodge Journey 23
Failure Date: 10/19/2014

On March 6, 2014 I drove off the lot of eastchester Chrysler Jeep Dodge llc #1352682 located on 4007 boston road bronx,NY. We enjoy driving our 2010 Journey until October 19th 14 @ 5pm on the I 95 drivng 55 mph the vehicle started to stall leaving me at the entrance of exit 15 with on coming traffic driving 50-55 mph exiting. I had a 2 yr old and 13 yr old in vehicle and was sitting on highway for 2 hours waiting for tow truck. The car wouldn't start or go into gear. On Wednesday, October 22, 2014 it was towed for the second time to eastchester Chrysler Jeep Dodge and on the 23, I was advised by the service department and informed that the two recalls were done (l25 and k37) on March 15, 2014 but the vehicle was in my possession on March 6, 2014. Upon returning to the sales office I was informed that because of the backlog in paperwork there is a discrepancy in dates of when the work was completed. A salesperson advised me the the tipm and battery need to be replaced and the cost is $1153 plus tax. October 24, 2014 a recall for (p54) was put into effect. Why an I being held responsible to pay for parts and labor for a part being recalled.

car image   Car Will Not Start problem of the 2010 Dodge Journey 24
Failure Date: 10/15/2014

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start on the first attempt. The contact also stated that the vehicle stalled. The contact stated that NHTSA campaign number: 14v373000 (electrical system) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part was not available for the remedy. The vehicle was not repaired. The failure mileage was 92,000.

car image   Car Will Not Start problem of the 2009 Dodge Journey 25
Failure Date: 10/15/2014

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14v373000 (electrical system); however, the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer was unable to provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the vehicle failed to start after the key was turned in the ignition switch. The approximate failure mileage was 74,000.

Other Common Electrical System related problems of Dodge Journey