Dodge Ram 1500 owners have reported 23 problems related to front suspension upper ball joint (under the suspension category).
I was driving on a highway and got off the exit. I stopped at a gas station for a drink and the road I had to get on, I couldn't make a left turn out of the parking lot, so I had to go to the next traffic light and made a u-turn. I went though a dunkin donuts parking lot and when I was about 20 feet from exiting the parking lot, it felt like my front passenger side tire went flat. I pulled into a parking spot, got out and looked at it, and to my surprise, the tire was leaning at a 45 degree angle. I had it towed to a Dodge dealer and called Chrysler/Dodge and spoke to a case management person. I didn't get anywhere with him, but weeks worth of leaving voice mails and getting no return calls. I finally spoke to a supervisor and she called the dealer where my truck was, while I was on hold. Finally, after 20 minutes, she returns and tells me there is nothing that they will do. They will not pay to fix it, or help pay for the repair and they will not pay my deductible to fix it and they will not compensate me in any way whatsoever. Her reasons were for one, the warranty on my truck was over and I said, yes, I know and if there was, I wouldn't be calling you, and for two, she said that the broken part which was a broken upper ball joint, is a normal wear and tear item. I said are you kidding me? this truck is in like new condition and very well taken care of and it only has 56,000 miles on it. How do you consider that normal wear and tear? I said if it had 150,000 miles on it, then yes, that's normal wear and tear, not with 56,000 miles. I said you are crazy, she said , well sorry you feel that way, but we are not doing anything for you. I said this will be the last time I buy a Chrysler/Dodge product ever again and she said that's your perogative. I said nice to see that Chrysler/Dodge does not stand behind their products. . . . Updated 07/19/12.
See all problems of the 2007 Dodge Ram 1500.
As I went through an intersection, the right side upper ball joint failed causing the truck to drop onto the tire/wheel. After I slid to a stop (without hitting anything), I got out and looked at the damage. It bent the tie rod, pulled the 4wd shaft apart, etc. The dealer looked at the truck on Friday and said it would be aprox. $2k to repair it but the left side was also loose. I called Chrysler customer service and was told, "nothing we can do, it's after the factory warranty". I found an online complaint form and filled it out. Chrysler and the dealer talked and as of 1/19/2012, the total estimate was sent to Dodge in the amount of $3000. 00. Customer service called on 1/23 and said that the dealer has agreed to drop the price by $500 and that Dodge would pay an additional $500 leaving me to pay $2000. I told them that it was unacceptable based on the condition of the truck, the year, and the miles. I have never had a ball joint failure at 56,000 miles (I. E. -since '94, I have had over 300,000 miles on gm vehicles and ball joints have never been replaced). The truck is still sitting at the dealer without any repair done yet. I emailed customer service today and received a response saying that the offer stands as is. In my opinion, it is a manufacturer issue. I have contacted an attorney to see what my next step should be. Even if it gets replaced, oem parts will be installed and I will have to worry about the front end failing again possibly causing serious injury. All I would like is to have Dodge/Chrysler pay the whole bill. As far as I know, Dodge has not looked at pictures that I have provided nor has a factory rep. Looked at the truck. I'm to a point where I want to trade the truck in as is for a different brand.
Turning a corner when the right front tire collapsed resulting in the truck making impact with a curb at approx. 20 mph. There were no physical signs of any failure leading up to this point. Reported incident to the insurance company and they reported is was an upper ball joint failure. Truck is currently being repaired and old parts are available.
See all problems of the 2005 Dodge Ram 1500.
: the contact stated while traveling 45 mph, there was a loud thud heard and the steering became inoperable. The vehicle went off the road, hitting a tree on the passenger side between the door and bed of the truck. The vehicle was towed to the contact's residence and then seen by an independent repair shop. The repair shop determined the upper ball joint on the passenger side and the wheel bearing fractured, causing the steering to lock up. The manufacturer was alerted.
See all problems of the 1999 Dodge Ram 1500.
: the contact stated while pulling out from a stop and turning either right or left there was a grinding noise coming from the front of the vehicle. The vehicle was taken to an independent repair shop. Both front ball joints and pittman arm were replaced. There is NHTSA recall, # 04v596000, regarding the suspension: upper ball joints. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due year, model and VIN.
See all problems of the 1998 Dodge Ram 1500.
Left ball joint started squeaking, I took it to dealer for investigation only to find out that right ball joint was also wearing out. Vehicle had only 45,345 miles on it, and cost me $460. 07. Most of the miles were highway miles, and never used off the road.
See all problems of the 2003 Dodge Ram 1500.
the consumer owns a 2002 Dodge ram. The consumer says that at about 50,000 miles he started having problems with his upper ball joint. The upper ball joint on the passenger side completely went out. He contacted the dealer and the dealer said that they had several hundred in back order right now. The consumer has trouble driving the vehicle so he took it to the dealer and the dealer said that it was his ball joint and it was one of the worst ball joints that he has ever seen. The consumer is not driving the vehicle.
See all problems of the 2002 Dodge Ram 1500.
Upper right ball joint defective on my 2001 Dodge Ram 1500.
See all problems of the 2001 Dodge Ram 1500.
When driving any speed, the consumer would hear a squeaking noise coming from the front end of the vehicle. The dealership stated the upper ball joint was defective. The consumer stated that the vehicle is rarely used off road. A noise is heard on bumpy surfaces.
Ball joints on 2001 Dodge Ram 1500 truck are bad at less than 40,000 miles.
Just had to replace upper ball joints on my 1997 Dodge Ram 1500 pickup. They have been making popping noised for over a year I just didn't have it checked out. I wrote because I heard of the upper ball joints going out on the durango and dakota. Anyway, I am out & $750. 00.
See all problems of the 1997 Dodge Ram 1500.
Consumer hears a clicking noise from the front, as well has the steering wheel shake when the vehicle is making turns and is at low speeds. Consumer was informed by the dealer that upper ball joints needed to be replaced.
While driving 7 mph the passenger's side wheel flew off. Vehicle was towed to the dealer for inspection. The cause had not been determined.
While driving 20 mph vehicle vibrated from the front passenger side of the vehicle. Also, consumer heard a knocking noise coming from the front of the vehicle. Consumer took the vehicle to the dealership, and mechanic determined that right upper ball joint failed.
While driving the consumer heard a loud noise coming from the front of the vehicle. The consumer took the vehicle to the mechanic which informed the consumer that the upper ball joints wore out prematurely.
Had to replace the ball joints on my Dodge ram1500 at 50,000 miles, new programs have indicated Dodge is having problems with ball joints. I asked doge customer service if this is normal wear, they only said there are no major compaints with ball joints. It appears this maybe a very wide spread problem with Dodge.
Problems with vehicle's upper ball joints. A technician told the consumer that the upper ball joints were worn.
See all problems of the 2000 Dodge Ram 1500.
Upper ball joints on 1-yr old truck are junk. "sealed" just means they have to be replaced more often, another scam to charge extra dollars. My wife's liberty has failing ball joints also, though hers has an "unissued recall. " I know a few other ram owners with same problem. I had a 1972 chevy p/u with almost 200,000 miles before needing ball joints, why? because I could grease them!!.
I have two issues to relay. I have a 2000 Dodge Ram 1500 quad cab truck. I currently have approximately 54,000 miles on it. I just recently had to have the driver side front wheel bearing assembly replaced. This wa sa known defect was told, and was specifically excluded from my extended warranty (go figure). This cost me almost $ 500. 00. Per the mechanic, there was a plastic retainer device that broke and allowed the nut to back off, and this destroyed the wheel bearing assembly. I was told that my wheel was in danger of falling off. Second, my truck started making clunking noises when I turned or went over bumps. A local mechanic inspected my truck and told be my ball joints were defective. They have seen this a lot. I have done some research and believe the suspension on my truck was the same as the durango. Now they were subject to a recall. Sincerely, norman l'heureux.
When driving over bumps front suspension shook and jerked. Consumer took vehicle to the dealership for alignment inspection. Mechanic stated that left upper ball joint failed.
The vehicle's lower ball joints failed at 38,000 miles. The cause has yet to be determined. The consumer found that both the driver and passenger side lower ball joints were "greased out. " the upper ball joint on the driver's side was out of suspension and greased out.
I own the 2000 Dodge 1500 quad cab pickup. The front ball joints had to be replaced. The consumer wants to know why his Dodge truck was not included in the recall. The consumers vehicle had 43000 on it at the time of the failure.
The wheels on the consumer's vehicle fell off at 20,000 miles. The consumer wants to know why the manufacturer excluded the 2000 Dodge ram when it has the Dodge recall problems.
|Problem Category||Number of Problems|
|Front Suspension problems||
|Front Suspension Wheel Bearing problems||
|Front Suspension Lower Ball Joint problems||
|Front Suspension Hub problems||
|Rear Suspension problems||
|Front Suspension Upper Ball Joint problems||
|Rear Axle Spindle problems||
|Front Suspension Control Arm problems||
|Front Suspension Lower Control Arm problems||