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general problems of the 2010 Ford Escape - part 1

148 problems related to electrical system have been reported for the 2010 Ford Escape.

car   Electrical System problem 1
Failure Date: 05/03/2017

While at highway speeds, car rmps become erratic and no response from gas peddle. Car goes idle and then stalls. Vehicle must be restarted. Yellow 'wrench' light comes on however once the car is restarted, it is no longer illuminated. No codes available from computer scan.

car   Electrical System problem 2
Failure Date: 05/01/2017

The contact owns a 2010 Ford Escape. Upon attempting to change a bulb within the liftgate door, the contact was unable to access the light to change the bulb. In addition, there was no manual option internally and no option to use a fob to open the liftgate hatch, which failed to open and secure when opened. The dealer (holman Ford Lincoln turnersville, 3641 rt 42 south, turnersville, NJ 08012, (888) 471-2313) was unable to determine if this was a design flaw because they provided no solution to address the failures. The manufacturer was contacted. Technical service bulletin number: 12-4-3 (structure: body: hatchback/liftgate) was referenced. The VIN was also included in NHTSA campaign number: 16v777000 (fuel system, gasoline). The approximate failure mileage was 84,000.

car   Electrical System problem 3
Failure Date: 04/26/2017

The contact owns a 2010 Ford Escape. While driving approximately 40 mph, the vehicle experienced a complete loss of power. All the warning indicators illuminated. The contact stated that the failure occurred on five occasions. The vehicle was taken to the dealer, but the failure could not be diagnosed or replicated. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the technician was still working on the issue. The failure mileage was approximately 113,000.

car   Electrical System problem 4
Failure Date: 03/08/2017

My car is rusting underneath the wheel suspension. The dealer is trying to make me pay nearly $800. 00 to clear up the rust. The paint is also beginning to peel off the whole side of the car. The top molding is coming off the top of the car. My truck was defective and would not open. I paid $140. 00 to repair. I paid for a noise in the rear of the car while the car was under warranty of $454. 00. I had to pay for power train deductible even though it was a recall item. The dash malfunctioned and the lights went out and I had to pay dealer $100. 00. All charges were incurred at taylor Ford. The air condition went out last year. The top molding is coming off. I bought the car in summer 2013 with a full factory warranty. The trunk got stuck and would not open in January 2017.

car   Electrical System problem 5
Failure Date: 02/01/2017

Been having intermittent starts and all my gauges go off. To be able to start when it doesn't want to I have to hit the lower left side of the steering column and I have to do the same thing when all my gauges go off.

car   Electrical System problem 6
Failure Date: 10/26/2016

The contact owns a 2010 Ford Escape. While driving 10 mph, the power steering seized and the power steering assist fault warning indicator illuminated. The contact coasted the vehicle to the side of the road. The vehicle was towed to a dealer where it was diagnosed that the torque and bolt sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

car   Electrical System problem 7
Failure Date: 09/01/2016

This can happen any time the engine is stop, while park at home,shopping any where the engine is stop . To start the key in inserted to steering column opening and it will not engage properly at times it takes to move back and fort the key while inserted and it will start, this is happening more often now. Took the Escape to grand prairie Ford texas and they said it was the steering column lock module need to be replace plus an alignment total for $787. 65 understand that the 2009 Escape has the same problem but Ford has issued a recall on it but not the 2010, this is rather absurd since the know the problem. Now I have the choice to repair or drive until the key no longer works, what a choice, I'm a widower , retired and live on ss, thanks Ford.

car   Electrical System problem 8
Failure Date: 08/29/2016

Takata recall / Ford defective product low mileage Escape involved in a frontal crash and rear ended another vehicle (2005 accura) and the air bag system failed to deploy. $13,000 Escape was totaled. This is unacceptable.

car   Electrical System problem 9
Failure Date: 06/01/2016

The rear hatch lock will not release to open, only the window will open. This happens even when all of the locks are open.

car   Electrical System problem 10
Failure Date: 04/30/2016

Car died 3 different times while in traffic on a 4 lane highway. It's will start running ruff and the wrench light comes on the dash. Stop the car, put it park and shut it off for a couple of seconds, then crank it back up, the wrench light is off and it is running fine. The last time it did it, the check engine light came on. Took car to tire kindle so they could read the code as the Ford dealer was closed. Code was throttle control sensor was stuck wide open. This same problem happened about 10,000 back with my wife. The car had about 45,000 miles. She took it. To the Ford dealer and they replaced the throttle body as there have been this problem before. This problem should be resolved as it is life threatening by doing this heavy traffic situations.


 
car   Electrical System problem 11
Failure Date: 03/30/2016

Driver side rear window would close, an hour later the rear lift gate would not open. There is no way to open the lift gate from inside car, if we were in an accident and needed to get out through the back.

car   Electrical System problem 12
Failure Date: 03/04/2016

Called Ford motor company customer service today regarding a used 2010 Ford Escape that we bought (from a Nissan dealership) yesterday. I researched the vehicle & learned that is a problem with the "electronic throttle body" (etb) in this vehicle. I was also told by the Ford csr that there a "redesigned" etb part that is used to replace the original part that is prone to fail suddenly. It also appears that sudden failure of the etb which according to Ford is prone to fail could result in sudden stalling and/or reduced power to the car. . . . Which could place the drive (my 16yo son, new driver) in a potentially dangerous and/or life threatening situation while driving. The Ford csr acknowledged that, and even after he reportedly discussed my concern with his "manager", informed me that Ford would only replace the part ". . . After it fails". This is unacceptable to me as a consumer & father of my son who will be driving this car. Apparently, Ford is willing to "gamble" on my son's (and others on the road) safety & health. I called our local Ford dealership who informed me the cost of replacing the (prone to fault) ecb with the "redesigned" etb was $386 (=$210 labor + $176 part). It is absolutely unacceptable to me that Ford will not, upon request of a Ford Escape owner, replace at Ford's cost Ford's acknowledged prone-to-fail etb which can potentially put my son's life at risk. This far exceeds abysmal customer service. . . Apparently Ford is willing to take a "known risk & gamble" on the health & safety of those who purchase/drive of their vehicles.

car   Electrical System problem 13
Failure Date: 12/27/2015

I had turned off the highway and was traveling down a busy road when my car completely stopped without warning. Luckily, I was in the right lane and on a bit of a downward slope and was able to steer the "dead" car off the road. I turned off the engine and waited a minute. I turned on the car and it started again. I am concerned as I do a lot of highway driving and if my car suddenly stops like that again, there could be dire consequences. The earliest a dealer can look at my car is January 8th. My local dealer - January 14th. Today is December 28th. After reading some of these reports, I am afraid to drive it. Meanwhile, I need to rent a car, until someone at a Ford dealer is able to look at it this is not the first time this has happened. However, after previously having the car towed to a dealership - I thought the problem was resolved.

car   Electrical System problem 14
Failure Date: 11/25/2015

Tl-the contact owns a 2010 Ford Escape. The contact stated that while driving 55 mph, her steering wheel starting shaking and became hard to steer. Her power steering fault warning light became illuminated and the vehicle was pulled to the side of the road and shut off. The vehicle was restarted and the failure recurred. The vehicle was towed to a local mechanic where it was diagnosed that the steering assist motor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000. Ed.

car   Electrical System problem 15
Failure Date: 07/27/2015

My fan did not operate on the normal #1 setting but ok on the other settings. When I took it in to repair it I was told a board went out that caused the failure, the cause of that was from condensation from the ac tubing dripping on another board and caused both boards to go out. They had to replace both boards and reroute the ac line so it wouldn't happen again. I paid $954. 06 for poor design/construction.

car   Electrical System problem 16
Failure Date: 07/22/2015

Without any warning or previous issues, my vehicle stalled several times when making turns and approaching stop lights. Battery checked out (had just replaced two weeks prior but had it tested again anyways. ) at the time the battery was tested, I did not have an engine light on. An hour later a "wrench" light and the engine light came on. I received a computer diagnosis and it came back that the throttle body actuator was bad. I was almost rear ended the first time this happened yesterday morning because I was in the middle of a turn.

car   Electrical System problem 17
Failure Date: 07/02/2015

The contact owns a 2010 Ford Escape. The contact stated that the rear hatch door activator latch switch mechanism seized, which prevented the door from opening. In addition, the panel lights failed. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.

car   Electrical System problem 18
Failure Date: 06/03/2015

I heard alert chime, looked at instrument cluster. Traction control, wrench, battery, abs, airbag, and brake lights were all on. Speedometer, tachometer, and temp gauge were all reading zero, fuel gauge appeared to be working. Radio volume speed compensation stopped working, a/c compressor shut down, fan stayed running. Driver information center was reading ____miles to e, fuel level low. After a few more minutes, the tire pressure light started flashing, and new message alternated on the driver information center tire pressure monitor fault. Then it just as suddenly, went back to normal. Now the same thing repeats repeats on and off almost every 5 minutes of driving or so. When I researched this on internet I find this problem is so common there is a company advertising mail order repairs for $199. 00 problem is cold solder joints on instrument cluster.

car   Electrical System problem 19
Failure Date: 04/19/2015

Took my car to harrold Ford on howe avenue dealership and was told that the car has been worked on and picked up the car and didn't get far and the car stalled. Re-started the car and barely made it back home and called harrold Ford and told them what had happened and they told me to bring the car back and we had it towed to their facility again and received a call in the afternoon and was told that the car is ready to be picked up and we drive over there and the car stalled after a couple of blocks and had it towed to their facility again and the next day we received a call from harrold Ford and told us that there is nothing they can do for us and to pick up my car. " your car is a salvaged title" we took the car home via tow truck and we had a mechanic take a look at the throttle body and he said that it was never replaced! I feel that the couple of times that we drove that car put me and my grandchildren in a great danger and I thank god that we didn't get into an accident and the car only drove 2 blocks and I told harrold Ford that we brought my car for recall parts and now my car is not even driveable. Totally dead!.

car   Electrical System problem 20
Failure Date: 12/16/2014

My car cut off while I was driving & when I was at a stop light. The car came to a sudden stop in the middle of an intersection (completely losing all power) a large SUV swerved to prevent from hitting me. I immediately took the car to the vic bailey Ford, they kept my car on & off for 5 days. Charging me $98 for a diagnostic test (that they stated revealed nothing about the problem) & then they turned around & charged me #130 for a new battery, the car continued to cut off on me. They kept my car for another 3 days. Finally they called me & told me to come pick up the car. The service dept. Stated that they didn't know what was wrong w/ the car, but they knew something was wrong w/ it. They told me to wait til the problem got worst. They sent me home w/ a car that cuts off constantly, they don't care that I need to drive a dependable car. I'm an educator/state employee that doesn¿t have all this money to keep putting my car into the shop & missing days from work. They don¿t care that I have a young son who rides in that car w/ me to school. They don't care that by driving that car my life & my son life is (was) put in danger. All they saw was a black single mother that they thought they could tell anything to. I have spoken with the service mgr. (no help) Ford rep (no help) the customer service mgr. (no help). It is awful, that in 2015 an America woman is treated w/ such disrespect & pushed to the side. Ford made this car, they sale this car, so they should be able to fix the car. Ford should make reliable cars for the consumer. Who is suppose to help when the big vic bailey Ford, vic bailey Honda, vic bailey Ford repair shop, Ford motor company, & Ford service all do nothing to fix this issue? by putting this information out to the public I hope to make others aware of the treatment that I have received & make sure this doesn¿t happen to anyone else.

car   Electrical System problem 21
Failure Date: 12/01/2014

2010 Ford Escape. Consumer stated periodically, he had difficulty inserting the key into the ignition.

car   Electrical System problem 22
Failure Date: 11/14/2014

Tl- the contact owns a 2010 Ford Escape. The contact stated that the vehicle stalled several times with no warning and the vehicle was taken to the dealer more than twice who diagnosed it several times with no remedy and the throttle body was replaced however the failure recurred . The mechanic mentioned that there was a fuel nozzle versus a fuel cap and the fuel was not properly circulating within the system which was causing the failure and the computer sends a signal which was shutting off the vehicle. The contact continued to experience the condition progressing randomly with no warning. The manufacturer was notified of the failure and they provided no remedy. The approximate failure mileage was 40,000. Dyd.

car   Electrical System problem 23
Failure Date: 10/29/2014

The first time this happened I was coming to a stop during rush hour traffic in Feb 2014. I was slowing down to stop when I noticed the red battery & wrench light come on. When I tried to accelerate the vehicle wouldn't move & the engine was off. I attempted to restart the vehicle several times with no luck. The dash lights & radio would work but it wouldn't start. I had to be pushed out of traffic. While waiting for the tow truck I tried again & it started (approximately after 15 min). I immediately took it to the Ford dealer. They "supposedly" fixed it under a recall. It just happened again (oct 2014) to me while coming to a stop during rush hour. Again the lights turned red and the engine died. I attempted to restart several times without any luck. The dash lights & radio worked but it wouldn't start. Finally after several attempts it started again. I'm waiting for my appointment with the Ford dealer. This issue needs to be reviewed before someone gets seriously hurt given that the engine dies without notice. Plus the "repair" didn't work!.

car   Electrical System problem 24
Failure Date: 10/01/2014

From the time we first bought the Escape (new) the battery light has came on at random times. We have taken in and dealer said there is not an electrical problem. When we drive the car and have the heat or air on it will randomly turn off and then a minute later come back on full blast. I also have rust under wheel wells that Ford said they would not cover because it did not preferate the body but is clearly creeping up the uouside of the rear quarter panel as well. I have seen this on many of the same year Escapes. When I pushed for results they opened an investigation then came back and said they would split the cost with me which I believe should be fully covered since it was still under the 5 year unlimited mileage body coverage. Also, my wife was driving the vehicle last week and it randomly stalled on her causing her to pull off the road. Safety is becoming a concern. Not pleased with results given.

car   Electrical System problem 25
Failure Date: 07/30/2014

Vehicle had exited from freeway and was stopped on an exit ramp stop light. When gas was pushed to move vehicle from stopped position, the engine accelerated but the vehicle would not move forward. Initially, the wrench light appeared on dash and then later, this disappeared and the check engine light came on. Vehicle was taken to a nearby auto parts facility where a computer code evaluation was completed- this yielded the same code appearing 3 times: a problem involving the throttle actuator control system sensor. The technician stated that when the same problem code appears 3 times during the check, this accurately pin-points the problem.