Ford Escape owners have reported 31 problems related to door latch (under the latches/locks/linkage category).
The contact owns a 2014 Ford Escape. The contact stated that both the front driver and passenger side exterior door handles failed to latch securely until accessing the reset button located inside the door. The vehicle was taken to the dealer where both front door handles were replaced for the second time. In addition, the exterior rear driver side door handle was readjusted. The manufacturer was notified of the failures. The approximate failure mileage was 28.
See all problems of the 2014 Ford Escape.
The contact owns a 2001 Ford Escape. The contact stated that the VIN was not included in NHTSA campaign number: 04v602000 (latches/locks/linkages). The contact stated that the interior and exterior door latches failed on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified and filed case number: cas-5153286. The failure mileage was 162,000.
See all problems of the 2001 Ford Escape.
The contact owns a 2005 Ford Escape. The contact stated that the alarm activated intermittently when the vehicle was placed into the park position and the doors were locked. The contact mentioned that all of the warning lights illuminated on the instrument panel. The failure recurred on eight different occasions. The manufacturer was not contacted. The vehicle was taken to the dealer. The technician diagnosed that the right door latches were faulty and needed to be replaced. The vehicle had not been repaired. The failure mileage was 69,000.
See all problems of the 2005 Ford Escape.
The contact owns a 2003 Ford Escape. The contact stated that the latches and locks on three of the doors were inoperable. The rear passenger side door was the only door that was operable. The manufacturer was notified. The approximate failure mileage was 145,000.
See all problems of the 2003 Ford Escape.
I bought the Ford Escape in 2009. The model had a recall on the model from 2001 to 2005 regarding to the back door lock defect. Ford issued recall on March 31, 2005. However, the same problem happens to the later Escape model and no recall is made. The problem still exists. The old NHTSA complaint id is 04v602000. I request that NHTSA look into it. ## VIN passed ## Ford Escape ##.
See all problems of the 2009 Ford Escape.
Submission from re Ford Escape 2001 safety recall notice 11s24 the consumer received a recall notice in Jan 2012. The notice indicated she would be informed when the parts required to complete the safety recall would become available, which wouldn't be until the second quarter. The vehicle caught on fire while parked, which was prior to the recall, but was quickly extinguished. Shortly after the fire, the vehicle was repaired. Several months later, the consumer was partly compensated by Ford in the form of a check for $1900 accompanied by a document which stated by accepting the compensation, she would also be signing off on any other claims. The consumer also stated the catalytic converter, exhaust manifold, master cylinder, wiring harness, abs, brake line booster, power steering rack and pinion, tie rods, intake manifold as well as the air bag were all replaced. The steering column would freeze, the rear passenger door handle fell off, rendering the door unstable, the coolant light illuminated, the oil pan needed to be replaced, the air condition stopped working and the rear shock were leaking.
The contact owns a 2011 Ford Escape. The contact stated the driver and the passenger front door failed and the doors would not open automatically or manually. The vehicle was taken to the dealer several times and they cleaned the door locks, but the failure was not corrected. The failure mileage was 8,429. The consumer stated at 8,429 the dealer replaced the door latch assembly. However, at 8,832 the front passenger door locked and now it will not unlock. Updated 10/05/11.
See all problems of the 2011 Ford Escape.
The contact owns a 2003 Ford Escape. The contact stated that the rear lift gate would not open. The vehicle had not been inspected by an authorized dealer but the dealer stated that the vehicle was not included in recall 04v602000, latches, locks linkages, doors latch. The current and failure mileages were approximately 130,000.
The contact owns a 2001 Ford Escape. While entering the vehicle; the contact attempted to activate the rear passenger power door lock; however, the door failed to unlock. In addition, the rear driver side and front passenger door failed to unlock. The occupants were unable to enter or exit the vehicle due to the failure. Previously while driving the door was ajared without assistance. The doors also required excessive force to close them. The door failures were intermittent and have become progressively worse. The vehicle was taken to an authorized dealer inspection. The technician stated that the failure was contributed to the door handle and latch system. The vehicle was in the process of being repaired. The estimated repair cost for the three defective handles and lock system was $1,500. The VIN was unavailable. The failure mileage was unavailable. The current mileage was 70,000.
Rear liftgate and rear window just stopped working in 2008, in my 2003 Ford Escape. The rear liftgate and rear window will not unlock or open. I can not replace my tail lights, brake lights, or have any repairs done that require access to the rear liftgate. There was a recall for this problem for 2003 Ford Escapes. Rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. I have been trying to get the Ford motor company to fix this defective part since 2008. I called all the Ford dealerships in the greenville, SC area and the Ford motor company in 2008. I did send all my paperwork and information to the Ford motor company, NHTSA, better business bureau and wyff "looking out for you" by e-mail and mailed a hard copy. So you should have a copy of this paperwork and information. I feel like since there was a recall for this problem with the rear liftgate and I did not do anything to my rear liftgate to cause my rear liftgate to stop working, it should be repaired at no expense to me. I have gotten no satisfaction from the Ford dealerships or the Ford motor company. This is a safety hazard since I can not change my tail lights or brake lights, because this requires access to the rear liftgate. Updated 05/07/10. The consumer stated a recall was issued for the problem. Updated 05/11/10.
The contact owns a 2001 Ford Escape. The contact stated that the driver and passenger side doors open by remote, but the other two doors must be opened manually due to latch failure. The dealer stated that it will cost $1,800 to repair the doors. The engine size and failure mileage were unknown. The current mileage is 124,756.
The front passenger door no longer opens with the outside latch handle. While it opens from the inside, the outside door handle failed inexplicably. It has not been repaired as yet.
: the contact stated the door latches were faulty on both front doors. There was no warning signal prior to the incident. The contact was not able to open the front doors from the outside. The contact had to enter from the rear passenger side and open the doors from the inside. The vehicle was taken to a service dealer who determined that there was a problem with the door latches, and notified the contact that the manufacturer was aware of the problem.
Both back doors of my 2001 Ford Escape: I do not use my back doors very often since there are only 2 members of my household. I unlocked then tried to open both back doors, both were stuck shut, the handles were loose on the outside. It was not a freezing cold night. I locked and unlocked the doors a bunch of times, then tried to open again. They finally opened, but would not latch shut. The outside handle doesn't seem to be attached to the in door mechanism. My husband finally got the doors to stay shut. I have not opened them since. I am afraid they might open while driving!.
Door handle on occasion gets stuck.
Left rear door is jammed closed. Will not unlock either electrically or manually. Door cannot be opened from inside or outside handle. Dealer is very helpful but unable to repair. Ntsb lists several of same complaint but Ford has no solution. Only one remaining exit from rear and likely to fail from same design and trap passengers.
See all problems of the 2002 Ford Escape.
Rear driver side passenger door latch failed and door will not open.
Nhtsa campaign id number : 04v602000 I have this above latch problem. Ford is telling me my car is not eligible. VIN # 1fmyu041x1ka44888.
Contact stated the passenger door latches stopped working. After about a month earlier driver's side door latch quit working. Upon examination the attachment to the rod broke away from the door latch. The vehicle had not been to a service dealer.
Twice in the past year door latches and/or electric locks have failed such that the door could not be opened from inside or outside the vehicle. First the rear passenger door failed and was repaired at a cost of $400. 00 now the front passenger door is experiencing the same symptoms. This could be a considerable safety risk in the event of an emergency.
1. No events leading up to the failure. 2. Passenger door failed to open. 3. Car currently being repaired. Was told by dealer there was no service bulletins regarding this issue. This evidently is a lie. If possible, will follow up with more information.
Right rear passenger door latch broke and door came open while driving . We had to secure door with a nylon strap to get to our destination . It is a good thing we are firm believers in seat belt use or this might have ended in a tragedy as the seat next to door was occupied.
The consumer contacted Ford regarding recall number 04v602000/latch/locks/doors. However, the consumer stated that he had the vehicle identification number ran by the dealer, and the vehicle was included; but did not receive a letter. The dealer contacted Ford, and was told not to perform the recall on the vehicle.
See all problems of the 2004 Ford Escape.
Passenger rear door was locked shut. Would not open manually or otherwise. I had problem repaired (still under warranty), but now I think the other rear door and the passenger front door are having the same problem. It is starting to not open on the first try and this is very frusterating and unsettling.
Both front door locks failed within 1 month of each other. Doors could not be opened from the outside. Same small part broken on each side. Had to replace the entire power lock assembly on each side.
Rear passenger door will not open from inside or outside. Spoke with Ford numerous times, they will not pay the $400 to be fixed. I am only 1,000 miles over warranty.
The doors on the Escape will lock themselves closed. They will not open from the inside or outside. This has happened 2 times to this car on 2 different doors. What if they locked in an emergency situation and we could not get out?.
No crash - no injuries yet! think there may be a possible product liabity safety issue: Ford Escape, 2001, w/ power door locks, serial# 1fmyu04121kf77642. Rear doors on both sides do not latch, properly. They do not work properly. Once opened they will not close and latch securely. One door failed within one week of the others failure. Found out the parts are on national backorder and have been revised 3 times by manufacturor. In 50 years I have never seen an automobile with this type of failure. I've sold hundreds of cars in my life time and have owned plenty. My question is is there any other complaints of this simiilar type on the same type of vehicle? any injuies? is it something the NHTSA can look into for consumers.
Passenger's side door cannot be opened manually. Please provide any further information.
Rear door is jammed closed. Will not unlock either electrically or manually. Door cannot be opened from inside or outside handle. Dealer advises "no known fix" and was unable to repair. Dealer also advises that other rear door may fail at any time, potentially trapping rear seat passengers in vehicle. Dealer reports "Ford knows there is a problem and is working on a fix" but cannot provide a timeline for when a repair can be made.
Failure of passenger door to open on a 2002 Ford Escape XLT SUV preventing passenger from being able to exit vehicle. No keylock exists and there is no way to open the door from the inside or from the outside .