Ford Escape owners have reported 10 problems related to hatchback/liftgate hinge (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.
The contact owns a 2010 Ford Escape. While closing the rear hatch door, the window on the door shattered. Upon inspection, it was discovered that the plastic hinges on the door were also cracked. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 90,000.
See all problems of the 2010 Ford Escape.
The contact owns a 2011 Ford Escape. The contact noticed streaks running down the vehicle's glass. Also, the hinges for the glass on the liftgate experienced premature corrosion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 71,000.
See all problems of the 2011 Ford Escape.
The contact owns a 2009 Ford Escape. While the vehicle was parked, the liftgate became inoperable. The vehicle was taken to a dealer where it was diagnosed that the rear bolts and hinges failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,925.
See all problems of the 2009 Ford Escape.
The contact owns a 2009 Ford Escape. While driving 30 mph, the liftgate window detached and fell to the ground. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the liftgate window hinges were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
The contact owns a 2009 Ford Escape. While attempting to open the liftgate, the driver side hinge to the liftgate window fractured due to corrosion. The contact indicated that the liftgate window was attached to the vehicle by only the passenger side hinge. The vehicle was not diagnosed or repaired. The manufacturer was notified, but no solution was offered. The failure mileage was 74,000.
Both of the hinges on the rear liftgate glass were cracked and splitting. The local dealer said that this could allow the rear glass to fall off in traffic causing both damage to my truck and to other motorist. I feel that this is a safety issue and should be recalled as an inferior part for Ford to be using on their vehicles.
See all problems of the 2008 Ford Escape.
The rear liftgate glass support broke while opening the rear window. I was able to quickly grab the rear window before it could break. I would note that the falling rear windshield can strike the operator and/or bystander and could cause significant injuries that could include bruises to the head, neck or back, and possibly cuts to the face, arm or hand. I took my Ford Escape to my local Ford dealer (friendly Ford of monroe, mi) to have this issue repaired. I mentioned to the service manager that explorers and mountaineers had been recalled for this same exact defect and he told me to save my receipt in case my vehicle is recalled in the future. The repair to my vehicle cost $236. 00 at the dealer. I noted that on September 9, 2004, Ford notified the owners that it will recall approximately 955,732 vehicles, specifically 2002 and 2003 Ford explorer and Mercury mountaineer vehicles to replace the liftgate glass strut brackets and/or hinges. I'm sure these hinges were also used on 2002 Ford Escapes. Before buying the above listed Ford Escape, I test drove several other Escapes. On one of the Escapes that I test drove, I opened up the rear liftgate glass and noticed that one hinge was broken and that the glass was hanging from just one hinge. I notified the dealer of this problem and told him that I would not be buying this vehicle. My niece also owns a 2003 Ford Escape and her hinge became rusted out and had to be replaced. See "NHTSA recall" 04v442000 for details.
See all problems of the 2002 Ford Escape.
The contact owns a 2002 Ford Escape. The contact stated that the rear window hinge for the tail gate detached from the vehicle while the tail gate was ajar. The glass window struck the contact in the head but the contact was not injured. The contact called the manufacturer regarding the hinge and they stated that there were no recalls for the failure. The contact stated that the rear window could have caused serious injuries. The failure mileage was 93,000.
Nhtsa recall campaign 04v442000; Ford issued a rear liftgate recall. Consumer received a recall letter stating that it was included in the recall. Consumer drove home and pulled into the garage when all of a sudden the liftgate popped open unexpectedly, causing it to break. Consumer notified manufacturer, who was not willing to resolve the problem. Consumer stated the there were no parts available when a prior appointment was set.
See all problems of the 2005 Ford Escape.
The contact stated while unlocking the driver's side door the tailgate locked. The contact had previous problems with the door locks, and they have been repaired. But the tailgate has not been repaired. The contact contacted the service dealer, but they wanted to charge him for repairs. He has not contacted the manufacturer.