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Steering Column Problems of Ford Escape - part 1



Ford Escape owners have reported 83 problems related to steering column (under the steering category).

car image   Steering Column problem of the 2009 Ford Escape 1
Failure Date: 01/09/2015

Power steering went completely out. While driving. Car had been recall in July 2014, when a update was done for power steering assist unit. That did not correct issue Ford dealership in lugoff SC that did service offered no warranty, they inspected it and stated steering parts need to be replaced at a price of $2400. 00 I just purchased vehicle less than 30 days when this occurred. From the research I did I am not the only one that has gotten ripped by these faulty vehicles. Something needs to be done and a recall needs to be on the steering column and other related parts that cause this issue.

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car image   Steering Column problem of the 2010 Ford Escape 2
Failure Date: 01/09/2015

Tl-the contact owns a 2010 Ford Escape. The contact stated that while driving at approximately 1 mph, the vehicle's steering wheel was extremely difficult to maneuver. The vehicle was towed to the dealer. Where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle was recalled under NHTSA campaign number: 14v284000 (steering) however, the remedy failed to fix the failure. The failure mileage was 65,000. K.

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car image   Steering Column problem of the 2010 Ford Escape 3
Failure Date: 01/09/2015

Tl-the contact owns a 2010 Ford Escape. The contact stated that while driving at 35 mph, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. The traction control warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the computer needed to be reset. The vehicle was repaired under NHTSA campaign number: 14v284000 (steering). However, the failure recurred. The vehicle was taken back to the dealer. The technician diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. The VIN was unavailable. Oo.

car image   Steering Column problem of the 2009 Ford Escape 4
Failure Date: 01/07/2015

Tl-the contact owns a 2009 Ford Escape. The contact stated that while driving at a low speed, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. The vehicle was taken to the dealer. The technician stated that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number 14v284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 150,000. Pam.

car image   Steering Column problem of the 2010 Ford Escape 5
Failure Date: 12/19/2014

The power steering on my 2010 Ford Escape has stopped working, making the vehicle unsafe to drive. I took the vehicle to my local dealer who wanted $1,054. 00 to replace the entire steering column. I contacted Ford motor company corporate customer service department who said there was nothing they could do. The vehicle only has 85,495 miles.

car image   Steering Column problem of the 2009 Ford Escape 6
Failure Date: 12/09/2014

The contact owns a 2009 Ford Escape. The contact stated that while driving at an unknown speed, the steering wheel required excessive force in order to maneuver the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 300,000.


car image   Steering Column problem of the 2009 Ford Escape 7
Failure Date: 11/10/2014

Tl-the contact owns a 2009 Ford Escape. The contact stated that while pulling out of parking lot, the steering wheel seized, as a result the power steering assist fault message illuminated. The vehicle was towed to the dealer where it was diagnosed that the power steering column had to be replaced. The manufacturer was made aware of the failure. The failure mileage was 100,000. Mc.

car image   Steering Column problem of the 2009 Ford Escape 8
Failure Date: 10/08/2014

I received the recall notice in the mail (14s05) effective July 25, 2014. I brought the vehicle into garber to have the recall satisfied in August in which I believe consisted of a control module software update. Until this service we had had no problems with the power steering. Shortly after the service my daughter started having the problem with the power steering completely going out. Because she is a college student at the university of central florida, I located the closest Ford dealer to her location which is don reid Ford in maitland, FL. I took it to them specifically to address the recall failure. The service manager at don reid said that the recall had already been closed out and any additional work would be at regular charge. Then he said that the problem is with the steering column and it would need to be replaced. I told him that I would like to pick up the vehicle and either reschedule the repair or even have my daughter drive it to garber for the work and to address the fact that the software patch did not resolve the problem. His comment was that "this is a very dangerous matter and would not advise anyone drive the vehicle". I decided it was in our best interest to have the steering column replaced and to address the recall issue after. That is where we are today. Ford is refusing to reimburse me for the steering column replacement. I have called and written to Ford several times. They either make excuses or have me contact someone else who makes excuses. I want to be refunded for the steering column replacement.

car image   Steering Column problem of the 2008 Ford Escape 9
Failure Date: 10/01/2014

Tl-the contact owns a 2008 Ford Escape. The contact stated while driving at various speeds, the steering wheel would become seized and use extreme force to maneuver the vehicle. The vehicle was repaired under NHTSA campaign number: 14v284000 (steering) but the failure persisted. The dealer diagnosed that the torque sensor or steering column needed to be replaced. The vehicle had not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000. Ne.

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car image   Steering Column problem of the 2008 Ford Escape 10
Failure Date: 09/01/2014

We purchased the 2008 Ford Escape xls in may 2014. Soon afterwards the power steering would randomly cease functioning making it difficult to steer. There were multiple failures between may 2014 to December 2014. This prompted me to do some research into the issue. I discovered that there was a factory recall (14s05) that dealt with the faulty software/hardware. On Friday 12/05/2014, in the am, brought 2008 Ford Escape xls, to the ken garff Ford in american fork for them to perform the necessary action to resolve Ford Escape recall 14s05. I dropped off the vehicle and assuming the Ford service department would take all the necessary actions to fully complete the work called for in the recall. My wife picked up the vehicle that evening and we assumed that all steps in the recall were completed. On Thursday 12/11/2014, in the am, the electric power steering went out on the vehicle twice while driving the vehicle. We returned to the dealership on that date (12/11/2014). They were not able to look at the vehicle until the following day, Friday 12/12/2014. On that date, we were told that the steering column parts were not replaced and that all the did was perform a software update. I asked them why they had not replaced part that was called for in the recall. They told me that when they checked that there were no error codes recorded. I told them that was not possible because it had just failed the previous week. They told me that they would not replace the steering column per the recall as they had fulfilled their obligation the previous week and that Ford motor company had deemed the recall as completed. I am writing this letter as it is my belief that Ford motor company and ken garff Ford in american fork did not properly execute this recall and they are responsible for the parts and labor to make my 2008 Ford Escape safe to drive.


 
car image   Steering Column problem of the 2008 Ford Escape 11
Failure Date: 07/29/2014

The contact owns a 2008 Ford Escape. The contact stated that the steering wheel seized while attempting to exit a parking space. The contact stated that the failure occurred several months after having the vehicle serviced under NHTSA campaign id number: 14v284000 (steering). The dealer only updated the software for the power steering control module but did not indicate if the instrument cluster module and if the torque sensor signal needed to be replaced at the time of the recall repair. The vehicle was towed to a dealer, who stated that the steering column assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.

car image   Steering Column problem of the 2008 Ford Escape 12
Failure Date: 07/28/2014

The contact owns a 2008 Ford Escape. The contact stated that while turning the steering wheel, there was a loud abnormal noise. The vehicle was taken to an independent mechanic who diagnosed that the steering column fractured as a result the steering shaft needed to be replaced. The contact stated that the vehicle was included in NHTSA campaign id number: 14v284000 (power steering). The manufacturer was notified of the failure. The approximate failure mileage was 82,409.

car image   Steering Column problem of the 2011 Ford Escape 13
Failure Date: 07/03/2014

The vehicle was taken into a Ford dealership to be serviced and after that the control module for the airbags went out. The part had to be ordered and while we were on vacation the steering began locking up and the traction control lights began showing disabled. Also, the car began saying to resync something because the tire pressure was low when it was just fine. After returning from vacation and the steering column totally locking up several times, the dealership now tells us that additional control modules are out. When the steering locks it requires stopping no matter where you are at and turning off the vehicle to reset and then starting it again. This probably happened a dozen or more times on busy highways. This vehicle is roughly three years old and they can't even say why the modules are continuing to go out and if fixing them will even solve the problem. The dealership also indicated that the traction control issue could cause the vehicle to roll on curvy roads. I spoke with customer service and they said to bad, this is not on thier list of items that they have to fix. They will let engineering know but no guarantee that they will even respond to this issue. Will never buy a Ford again in this case as this is going to cost roughly $2500 - $3500 to fix and nothing to say it won't go out again. I have never had an electronic control module go out on any other vehicle let alone after 3 years and Ford is not helpful.

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car image   Steering Column problem of the 2001 Ford Escape 14
Failure Date: 07/02/2014

While driving, mainly on the interstate maintained speed of 70mph I feel the steering go very limp. It's been much like hydroplaning. Like there is air between my tires and the road. It lasts just a few seconds. I notice the steering column is rusted. The truck swerves in the lane and often going over line. The steering wheel is very loose when this happens.

See all problems of the 2001 Ford Escape.

car image   Steering Column problem of the 2008 Ford Escape 15
Failure Date: 06/28/2014

Tl-the contact owns a 2008 Ford Escape. The contact stated while driving 3 mph, the steering wheel seized as the wrench light illuminated. The vehicle was towed to a dealer where it was diagnosed that the steering column needed to be repaired. The contact stated that the vehicle had been previously repaired under recall NHTSA campaign number: 14v284000 (power steering). The vehicle had not been repaired. The manufacturer was made aware of the issue. The failure mileage was unknown. Pam.

car image   Steering Column problem of the 2008 Ford Escape 16
Failure Date: 05/23/2014

The contact owns a 2008 Ford Escape. While driving at an unknown speed, the power steering malfunctioned as the steering wheel became difficult to turn. The dealer stated that the steering column needed to be replaced. The manufacturer was notified and confirmed that the vehicle was included in NHTSA campaign number: 14v284000 (steering). The dealer would not repair the vehicle because the diagnostic codes were not associated with the recall. The failure mileage was 85,000.

car image   Steering Column problem of the 2009 Ford Escape 17
Failure Date: 05/15/2014

Tl-the contact owns a 2009 Ford Escape. The contact stated that when making a left or right turn, the steering wheel became difficult to turn without warning. In addition, the contact stated that there was an abnormal noise and vibration coming from the steering wheel. The vehicle was taken to a dealer where it was serviced under NHTSA campaign number: 14v284000 (steering) however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 105,000. Djr.

car image   Steering Column problem of the 2009 Ford Escape 18
Failure Date: 04/21/2014

Upon starting the vehicle the steering wheel remained locked, as if the power steering went out. I had to stop and restart the vehicle 5-6 times before the power steering would return to normal. I have seen many complaints regarding this issue when I researched it. This is a dangerous defect, because of the difficulty in steering the vehicle when the power steering is out. I also realize that there is no power steering fluid because this is an electrical syatem. I just purchased this vehicle from a Ford dealership, and do not have the money (upwards of $1500 to replace the steering column. Other vehicles that have this problem, kias, toyotas, are reporting this defect on their vehicle as a recall and paying for replacements for their customers. I am very disappointed in Ford for not handling this issue and will never buy another Ford again!.

car image   Steering Column problem of the 2008 Ford Escape 19
Failure Date: 04/03/2014

Complaint description case # is cas-4154056 in the past I have been a supporter of the "american" company, Ford. Ford has not stood by its product (and post the links that are on the internet concerning your "steering column problem"!) I could have been killed the day the steering column went out!!! I want my money back! $1,300. 00 (I had to replace the steering column, just 7 months after I bought the vehicle. I am definitely of age, I work hard as a graphic designer and know what I am talking about, and know that you have/are robbing the american public, by not doing a recall. (let alone your responsibility in possible injury and even death!!!) in your 2008 Ford Escape there is a problem with the steering column. You; an american company, meaning I am not dealing with some foreign car dealer! I have heard that you have replaced 5 computers in trying to solve the problem with your steering columns . Steering column phoned: 1-800-392-3673 8:46am on March 21st. Case # is cas-4154056are you the owner of the vehicle :yesvin : 1fmcu93108ka18374contact informationfirst name : loislast name :goldbeckaddress :n11862 klade roadcity : tomahawk, state :WI, zip :54487email address : loisgoldbeck@gmail. Com.

car image   Steering Column problem of the 2008 Ford Escape 20
Failure Date: 03/21/2014

The contact owns a 2008 Ford Escape. The contact stated while at a stop sign with the vehicle idle the steering wheel jerked to the left independently. The vehicle was taken to the dealer for inspection where they stated that the steering column assembly needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 124,693.

car image   Steering Column problem of the 2008 Ford Escape 21
Failure Date: 03/18/2014

My Escape had a faulty power steering sensor or steering column that would allow the power steering to stop working at unknown times. This happened several times while driving and affected the way the car would steer. I had to replace this at the Ford dealership at a cost of $1,200 to me. This should be a recall item that Ford is required to pay for.

car image   Steering Column problem of the 2008 Ford Escape 22
Failure Date: 03/06/2014

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 40 mph, the steering wheel became very difficult to maneuver. The vehicle was taken to a dealer where it was diagnosed that the power steering column sensor needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 118,000.

car image   Steering Column problem of the 2009 Ford Escape 23
Failure Date: 03/03/2014

Loss of power steering. Turned car off it returned now it twitches shakes and goes off once and while. Need to replace steering column epas shot. Cost$$$ major safety issue this system needs to be looked at the car is dangerous to drive.

car image   Steering Column problem of the 2008 Ford Escape 24
Failure Date: 02/26/2014

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 65 mph, the power steering assist suddenly malfunctioned as the steering wheel became very difficult to turn. The contact stopped the vehicle and turned the engine off. After restarting the engine the vehicle operated normally. The vehicle was taken to the dealer where it was diagnosed that the steering column was faulty and would need to be replaced. The vehicle was not repaired. No additional information was available. The manufacturer was not notified. The failure mileage was 82,000.

car image   Steering Column problem of the 2008 Ford Escape 25
Failure Date: 02/25/2014

When I was driving and then going to make a turn the car gas and steering shut down and the car would not move any longer. The steering wheel also got stuck in the process of turning and. The gas peddle also have been getting stuck before this incident it has been going on for at least 3yrs 2011 until 2014 the present we have gone to check it put no diagnosis was done to let us know the steering column system was out until this year when the car went out completely. This is not an acceptable problem and I should not have to pay to get it repaired.