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Steering Column Problems of Ford Escape - part 1

Ford Escape owners have reported 161 problems related to steering column (under the steering category).

car image   Steering Column problem of the 2009 Ford Escape 1
Failure Date: 09/20/2017

The contact owns a 2009 Ford Escape. On several occasions, while attempting to drive, the power steering assist ability was lost. As a result, the steering wheel became difficult to maneuver. There were no warning indicators illuminated. The vehicle was taken to akins Ford (220 w may st, winder, GA 30680 (800) 282-7872) where it was diagnosed that the steering column assembly and power steering column needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 131,000.

See all problems of the 2009 Ford Escape.

car image   Steering Column problem of the 2017 Ford Escape 2
Failure Date: 09/20/2017

Steering wheel locked up while driving, twice!! first time my 18 year old daughter was driving on a local road and the wheel just locked up and she couldn't steer the car. My son who was with her told her to put her hazards on and shut the car down and restart the car, that worked but had it towed to dealer as none of us were taking a chance it would happen again. The dealer said something cracked in the steering column and they fixed it. This second time, I had the car, thank god, and while trying to pull out of a parking spot, the wheel was completely frozen, again!!! this is completely unacceptable and I put myself and my daughter at risk every time we get behind the wheel!!!.

car image   Steering Column problem of the 2008 Ford Escape 3
Failure Date: 07/15/2017

My daughter was driving across country from virginia to California and back through texas on highways and back roads. She stopped for gas in texas and when she began driving again she was unable to control the steering,power steering was out. She had to drive back to virginia with no power steering which caused a safety issue. Upon returning to virginia the vehicle was taken to wynne Ford which determined an electric power steering fault and the steering column and the lock module needed to be replaced. We discovered there is a safety recall for this issue. Safety recall 14s05- electric power steering. We were then told her vehicle would not be covered under this recall because only vehicles from the kansas plant would be covered. This is the exact same problem just a different plant and should be covered under the recall.

See all problems of the 2008 Ford Escape.

car image   Steering Column problem of the 2008 Ford Escape 4
Failure Date: 07/02/2017

Tl-the contact owns a 2008 Ford Escape. The contact stated that while the vehicle was in idle the wheel began to turn back and forth independently without any warning light indicator. The vehicle was serviced under NHTSA campaign number:14v284000 (power steering) however the remedy failed to repair the vehicle. The recall repair remedy was done at westlie motor company, located on 500 s broadway st, minot, nd, 58701. Due to the contact out of town during the failure the contact took the vehicle to the local dealer havre Ford located on 1991 2nd Ave, havre, mt, 59501, where it was diagnosed that the steering column had begun to fail, but they could drive the vehicle back home. The contact notified the local dealer westlie motor company once they had returned of the failure that occurred, the dealer stated that it was not likely the same part and even if it was it would be an out of pocket expense so the vehicle was not taken to be diagnosed due to the diagnostic fees. The contact had an independent mechanic diagnose the vehicle for a second opinion, where it was diagnosed that the steering torque sensor had failed. The manufacturer was made aware of the failure and stated that there was no active recalls and for the contact to take it up with her local dealer and no further assistance was made available. I failure mileage was approximately 106,000.

car image   Steering Column problem of the 2009 Ford Escape 5
Failure Date: 06/07/2017

Stopped at traffic light on road and power steering went out. Drove home slowly without power steering. Very difficult to steer. Next day power steering would be intermittent. It would go out, I would turn vehicle off then on and some of the times the power steering would be off then on. Ford dealer says I need a new the steering control module with column at a cost of $1,5000.

car image   Steering Column problem of the 2008 Ford Escape 6
Failure Date: 03/29/2017

The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic where it was diagnosed that the electric steering column power assistance failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 95,111.

car image   Steering Column problem of the 2011 Ford Escape 7
Failure Date: 03/24/2017

The contact owns a 2011 Ford Escape. While driving 5 mph, the power steering became difficult to turn and the traction control indicator on the instrument panel illuminated. The vehicle was towed to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer stated that the vehicle was not included in a recall. The failure mileage was 86,662.

See all problems of the 2011 Ford Escape.

car image   Steering Column problem of the 2009 Ford Escape 8
Failure Date: 03/20/2017

The contact owns a 2009 Ford Escape. While driving approximately 45 mph, the steering wheel lost power. As the contact attempted to turn the vehicle, it crashed into a light pole. The power assist indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering assist torque sensor failed and the steering column needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 83,000.

car image   Steering Column problem of the 2009 Ford Escape 9
Failure Date: 03/17/2017

The contact owns a 2009 Ford Escape. While driving approximately 60 mph, the vehicle lost steering power without warning. The vehicle was taken to an independent mechanic who stated that there was a recall on the failure; however, the dealer stated that there was no recall. The dealer diagnosed and replaced the steering torque sensor in the steering column. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 146,266.

car image   Steering Column problem of the 2008 Ford Escape 10
Failure Date: 03/11/2017

On March 11, 2017 when I got into my vehicle to drive it; the power steering did not work. I slowly drove it to the nearest Ford garage who charged me to inspect it and said it needed a new steering column, cost $1400+ and was under a recall but the recall was no longer available.


 
car image   Steering Column problem of the 2008 Ford Escape 11
Failure Date: 03/11/2017

The contact owns a 2008 Ford Escape. While driving 25 mph, the vehicle violently shook and the power steering became very difficult to maneuver. The steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,717.

car image   Steering Column problem of the 2010 Ford Escape 12
Failure Date: 03/08/2017

The contact owns a 2010 Ford Escape. While driving various speeds, the steering wheel seized and became difficult to turn right or left. The vehicle was taken to gurley leep Ford motor dealer, but was not diagnosed due to the diagnostic fee. The contact then took the vehicle to gate chevy world dealer in mishawaka, in where it was diagnosed that the steering wheel column needed to be replaced and the software needed to be updated. The vehicle was not repaired. In 2014, the vehicle was serviced per a NHTSA campaign at gurley leep Ford motor dealer, bend, in. The manufacturer was informed of the failure and stated that the recall had expired. The recall details were not provided. The approximate failure mileage was 190,000.

See all problems of the 2010 Ford Escape.

car image   Steering Column problem of the 2011 Ford Escape 13
Failure Date: 02/28/2017

Complained about steering column for 2011 Ford Escape . I keep tell page Ford in az . About my problem with steeing column . They not will to help the customer about there problem with vehicle . It hard to driver I kept tell them it hard to driver .

car image   Steering Column problem of the 2008 Ford Escape 14
Failure Date: 02/27/2017

Ford had recall 14s05 back in October of 2014. It was for the torque sensor on the steering column. If the part was already not working they had to replace the hardware. They said if it was not a software fix would do it. We had that done. Now 24k miles later the exact part has gone out and Ford is saying they will not replace it. I have to pay for it. That makes no sense. It went out on my back out of a driveway. If it had gone out while I was driving I would have wrecked. How can they not stand behind a recall like that? how is that possibly legal?.

car image   Steering Column problem of the 2008 Ford Escape 15
Failure Date: 02/18/2017

The contact owns a 2008 Ford Escape. While making a right turn, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The dealer diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was previously repaired with a software update per NHTSA campaign number: 14v284000 (steering). Although the software update was performed, the failure still occurred. The failure mileage was 140,000.

car image   Steering Column problem of the 2010 Ford Escape 16
Failure Date: 02/18/2017

The contact owns a 2010 Ford Escape. While operating the vehicle, the steering column started to vibrate. The next day, after starting the engine, the power steering malfunctioned and the steering wheel was very difficult to turn. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

car image   Steering Column problem of the 2010 Ford Escape 17
Failure Date: 02/12/2017

Tl- the contact owns a 2010 Ford Escape. The contact stated that the vehicle experienced a loss of power steering while the vehicle was operated 45 mph. The failure occurred without warning. The vehicle taken to the contact's residence. The vehicle was also brought to the dealer where it was diagnosed the steering column and housing was defective and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 104060. Kh.

car image   Steering Column problem of the 2008 Ford Escape 18
Failure Date: 01/31/2017

The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel shook violently. The contact received a recall notification for NHTSA campaign number: 14v284000 (steering). The dealer reprogrammed the pscm and ic to the latest level, but the failure persisted. The vehicle was taken to the dealer again where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 121,688.

car image   Steering Column problem of the 2010 Ford Escape 19
Failure Date: 12/20/2016

I had my car programming updated and just recently, my power steering went completely out which is causing me to need my whole steering column replaced. I contacted Ford, however, they stated since they "closed" recall 14s05, they would not cover the damages. My car has been in the shop for a week now as I battle with Ford. Ford and sterling mccall are rude and will need assist with this issue as the recall repair has failed the 1st time and now the power steering will need to be replaced. I was in motion with my 6 month old daughter when the steering when out, but luckily we were able to avoid an accident.

car image   Steering Column problem of the 2008 Ford Escape 20
Failure Date: 12/08/2016

The contact owns a 2008 Ford Escape. While the vehicle was being operated, the steering column seized. The failure occurred without warning. The vehicle was taken to a dealer where it was diagnosed that the steering column was defective and needed to be replaced. The vehicle was reapired. The manufacturer was notified of the failure. The failure mileage was approximately 132,000.

car image   Steering Column problem of the 2010 Ford Escape 21
Failure Date: 11/20/2016

Steering column not working stationary or in motion.

car image   Steering Column problem of the 2009 Ford Escape 22
Failure Date: 10/16/2016

My 88 year old mother drives this steering went out as she was driving it does this when it wants to. Ford charged us $123 to tell us its the steering column sensor and wants $1,500 to fix she doesn't have. Seems this is a huge problem Ford doesn't want to fix. 40,000 mile vech that had ever service done at Ford and its not safe to drive now.

car image   Steering Column problem of the 2008 Ford Escape 23
Failure Date: 09/25/2016

In 2014 received recall for steering and it was "reprogrammed" 0n 9/25/2016 complete failure of steering which was supposed to be "fixed" under the recall. Now since recall is closed, actual problem is not covered under the recall. Quoted 1500 to replace steering column. The failure occured when leaving a gas station, which made steering next to impossible. Called Ford the next day only to find out since the original recall was performed on Escape that this issue is not covered even though this is the failure the recall was issued for.

car image   Steering Column problem of the 2010 Ford Escape 24
Failure Date: 09/01/2016

This can happen any time the engine is stop, while park at home,shopping any where the engine is stop . To start the key in inserted to steering column opening and it will not engage properly at times it takes to move back and fort the key while inserted and it will start, this is happening more often now. Took the Escape to grand prairie Ford texas and they said it was the steering column lock module need to be replace plus an alignment total for $787. 65 understand that the 2009 Escape has the same problem but Ford has issued a recall on it but not the 2010, this is rather absurd since the know the problem. Now I have the choice to repair or drive until the key no longer works, what a choice, I'm a widower , retired and live on ss, thanks Ford.

car image   Steering Column problem of the 2008 Ford Escape 25
Failure Date: 08/25/2016

The contact owns a 2008 Ford Escape. The contact stated that there was a random sudden loss of power steering that progressed for over two years. The dealer was notified several times and was unable to replicate and diagnose the failure. In addition, the dealer failed to replace the steering column and inspect the torque sensor. The contact was unable to confirm if the instrument cluster module was inspected. The contact later received notification of NHTSA campaign number: 14v284000 (steering). The dealer only provided a software update for the pscm and the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the steering column needed to be replaced. The manufacturer was notified of the failure, but provided no recommendation or solution other than the contact replacing the steering column with a newly designed steering column. The approximate failure mileage was 71,000.