Steering Column Problems of Ford Escape - part 1

Ford Escape owners have reported 185 problems related to steering column (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.

car image   Steering Column problem of the 2008 Ford Escape 1
Failure Date: 04/08/2018

Vibrating steering column while still and driving and dashboard alert stating "power steering assist fault" had a recall repair repair #14s05: electric power steering by bob moore Ford on July 30, 2014. They performed an electronic update and now my power steering and steering column are having further issues. Ford will not honor an additional recall repair.

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car image   Steering Column problem of the 2008 Ford Escape 2
Failure Date: 04/06/2018

The contact owns a 2008 Ford Escape. While driving 30 mph, the steering wheel shook without warning. The contact stated that the failure stopped automatically and the contact was able to drive the vehicle home safely. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be repaired. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The contact referenced NHTSA campaign number: 14v284000 (steering) as a possible cause of the failure. The failure mileage was 115,374.

car image   Steering Column problem of the 2009 Ford Escape 3
Failure Date: 03/19/2018

Tl the contact owns a 2009 Ford Escape. While driving 45 mph, the steering column seized without warning. Brighton Ford (8240 grand river Ave, brighton, mi) was contacted and diagnosed that the torque sensor failed. The dealer and manufacturer stated that the vehicle was not included in any open recalls. The contact was referred to call NHTSA. The failure mileage was approximately 123,000.

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car image   Steering Column problem of the 2008 Ford Escape 4
Failure Date: 03/18/2018

The steering wheel just started shaking while in park and while driving down the highway. Was told it�s my sensor in the steering column if and that Ford had to fix it because it has to be reprogrammed.

car image   Steering Column problem of the 2013 Ford Escape 5
Failure Date: 03/17/2018

I started up the car and started backing out of a parking space. Could not turn the steering wheel and an error message popped up on the dashboard "steering assist fault service required. On a 2013 Ford Escape with 90k on it. I was able to to get it towed to a garage and they are replacing my steering column for $1800. My 1967 mustang with no power steering was easier to turn than this car. Luckily we were in a safe spot.

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car image   Steering Column problem of the 2008 Ford Escape 6
Failure Date: 03/13/2018

Tl the contact owns a 2008 Ford Escape. While driving over 45 mph, the vehicle veered to the right and the steering wheel shook violently. The vehicle was taken to varsity Lincoln (49251 grand river Ave, novi, mi 48376) where it was diagnosed that the steering column failed. The vehicle was not repaired. The manufacturer was notified and informed the contact that the vehicle had been previously serviced per NHTSA campaign number: 14v284000 (steering); therefore, the contact would have to pay for the repair. The failure mileage was 153,000.

car image   Steering Column problem of the 2011 Ford Escape 7
Failure Date: 03/06/2018

Beginning February 16, 2018 I began experiencing vibration and bouncing of steering wheel even when the vehicle was parked. I addition to steering concern - electrical system appears to be shorting out affecting the dash electronics such as indicator lights on dash, radio operation and door locks. The steering malfunction became steadily worse to the point that in early March 2018 I began inquiring on vehicle recalls. In speaking to Ford was advised that a steering unit recall was issued but my vehicle was not listed. Further communication with Ford identified the possibility that a clerical error occurred which failed to include my VIN to the recall as my vehicle sticker did not identify the date of manufacture only the month and year. More telephone calls with Ford identified my 2011 Ford Escape as being manufactured on 09/09/2010 and was included in the recall. Conversations since 2/16/18 yielded that mojave auto group performed a software reset in December 2014 rather than replacement of the steering unit. When I began speaking with Ford and NHTSA the vehicle was still operational. On 3/6/18 mojave auto group has inspected my vehicle and written up the power assist failure and found the steering column bad and needing replacement. Information on my vehicle has been documented within the mojave auto group system under so#605329.

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car image   Steering Column problem of the 2008 Ford Escape 8
Failure Date: 03/05/2018

My steering column began to vibrate while at a stop light. Next I got the "power steering assist fault" code right before pulling into my driveway. The next morning I had no power steering in my vehicle. I had the recall done (14s05) in January of 2015. When I contacted the Ford dealership where I had the recall work done, I was told that there was a software update that had been performed, but no further work will be covered under the recall.

car image   Steering Column problem of the 2008 Ford Escape 9
Failure Date: 02/25/2018

Steering power assist is shorting out, I had it tested at a dealership and confirms it , only fix is to replace steering column, doing research this is common malfunction for 2008 to 2011 Ford Escape.

car image   Steering Column problem of the 2008 Ford Escape 10
Failure Date: 02/08/2018

Power steering quit working, almost hit a car, mechanic says it needs a new steering column, at least $1000. Very dangerous, many complaints on this, Ford won't help.

car image   Steering Column problem of the 2011 Ford Escape 11
Failure Date: 01/28/2018

Tl the contact owns a 2011 Ford Escape. While the contact's son was driving approximately 35 mph, the steering wheel seized and the abs and stability warning indicators illuminated. The vehicle was driven home. The following day, the vehicle was taken to andy shaw Ford (1231 e main st, sylva, nc 28779, (828) 586-0900) where it was diagnosed that the steering sensor and column needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 41,349.

car image   Steering Column problem of the 2009 Ford Escape 12
Failure Date: 01/27/2018

Power steering went out unexpectedly, have had 14s05 recall and experiencing same issue many have had with this vehicle model. Steering column is defective. Hundreds of others are dealing with this as well in 2009 Ford Escape. Power steering assist fault.

car image   Steering Column problem of the 2010 Ford Escape 13
Failure Date: 01/16/2018

Tl the contact owns a 2010 Ford Escape. While reversing out of a parking space, the steering column seized without warning. The contact parked the vehicle at a relative's house. Thornhill Ford Lincoln (500 Ford fairlane us-119, chapmanville, wv) was contacted, but the vehicle was not diagnosed due to the fees. The manufacturer was notified and referred the contact to NHTSA. The VIN and failure mileage were not provided.

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car image   Steering Column problem of the 2008 Ford Escape 14
Failure Date: 01/11/2018

Had a hard vibration in steering column with excessive play in steering wheel. Thankfully, the steering completely locked-up in a parking lot at low speed.

car image   Steering Column problem of the 2008 Ford Escape 15
Failure Date: 01/04/2018

Taka take recall. 2008 Ford Escape hybrid eaps torque sensor failed during driving and steering, leading to no electronic assist in the steering column. The original diagnosis was the steering lost communication. After installing an update in the system, the problem occurred approximately a week later resulting in a total failure in the torque sensor at low speed during steering.

car image   Steering Column problem of the 2009 Ford Escape 16
Failure Date: 12/14/2017

My vehicle was subject to safety recall 14s05. I am the 2nd owner, and according to Ford the recall repair was completed in 2014(reprogramming the pscm. However, the actual torques sensor in the steering column was not replaced. This morning it went out on me on my way to work while exiting i96 wb in wixom, mi. We had 7 inches of snow fall last night, so road conditions were snowy and icy. When the electronic steering assist went out, the vehicle only had manual steering, which is very difficult to use. As a result, I temporarily lost control of the vehicle, nearly striking another motorist. I then corrected the steering wheel back in the other direction, and ran off the left shoulder of the road into a snow drift. I was not injured, and there was no damage sustained by my vehicle. I was able to get the vehicle out of the snow drift under it's own power, and continued on to work. I am very lucky to be writing this complaint today, I very nearly could have suffered serious injury or death, or injured or killed another motorist. I researched this problem on the internet to try to diagnose, only to find that this is a prominent problem with these vehicles, and that the safety recall had been issued. But as I soon learned, like many, many others, after the initial recall repairs are completed, Ford will no longer do any other remedies for this problem. I find this to be alarming, and unacceptable. As of right now, the condition still exists, and I am trying to get estimates on the repairs. I would like this issue to be investigated thoroughly, and I believe that there is more to this problem than simply reprogramming the pscm. I believe that the steering torque sensor and/or steering column is more likely the problem, and that Ford should fix or replace as necessary.

car image   Steering Column problem of the 2008 Ford Escape 17
Failure Date: 12/10/2017

I noticed a slight vibration in my steering wheel on 12/9/17 while driving at very low speeds due to snowy conditions and today on 12/10/17 power steering loss was felt upon lower speed turns only followed by complete power steering loss by end of hour long round trip on mostly highway followed by back roads until home. It is strange that no recalls come up past or present about this issue since in 2014 Ford did issue a recall for "2008-2011 Ford Escapes, Mercury mariners and 2011-2013 Ford explorers for faulty torque sensors in steering columns that result in loss of electric power steering assist while driving. . . Making the vehicle more difficult to steer, especially at lower speeds. . . Which could result in an increased risk of crash". What can be done about this? is this recall expired or something? recalls should not expire if that is the case! I never received any recalls about this problem that I am aware of. Owners of these vehicles should not be responsible for these repairs! I am contacting Ford next.

car image   Steering Column problem of the 2010 Ford Escape 18
Failure Date: 11/28/2017

Steering capability suddenly malfunctioned. Fortunately, vehicle was parked in driveway. Upon starting engine, steering wheel would not turn without significant effort. In no way would it have been safe to operate vehicle on the road in that condition. The steering column displayed no previous signs of degradation leading up to malfunction.

car image   Steering Column problem of the 2008 Ford Escape 19
Failure Date: 11/17/2017

Recall item #14s05 is not being repaired under this recall and I'm left with no power steering. Came in to dealership on Aug 29th to get recall item looked at - no codes at the time and dealer did 'module reprogram' with no repairs. Recall item then broke and I came in for service on Nov 17th. Code b2278 then came up to replace steering column and the dealer along with Ford denies the repair should be under the recall and I was quoted $1,500. Both Ford and nick mayer Ford let me leave the service depth without the repair. I'm fighting to get this repair done for free as required under the recall. I can send documentation under separate cover.

car image   Steering Column problem of the 2011 Ford Escape 20
Failure Date: 11/08/2017

Failure of power assist suddenly without warning. Fortunately, it happened at low speed as exiting a parking lot. Towed to repair shop (non-Ford) . Error code b2778 indicated with remedy of replace steering column. Appear that the safety problem identified under Ford recall 14s05 is more widespread than the vehicles the recall covered forcing us to pay for this safety fix.

car image   Steering Column problem of the 2014 Ford Escape 21
Failure Date: 10/03/2017

Seatbelts don't retrieve back in, rust under steering column.

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car image   Steering Column problem of the 2009 Ford Escape 22
Failure Date: 10/02/2017

The contact owns a 2009 Ford Escape. The contact stated that the steering column seized and required excessive effort to turn the steering wheel. In addition, the power steering and brake warning indicators illuminated. Mac haik Ford (10333 katy fwy, houston, TX 77024) diagnosed that the power steering assembly would have to be replaced. The failure was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

car image   Steering Column problem of the 2009 Ford Escape 23
Failure Date: 10/01/2017

Loss of powering steering in vehicle going 55 mph on a busy highway. No engine lights or safety signals appeared on the dash when this occurred, there was absolutely no warning. Luckily, I was not in a serious accident when the loss of power steering occured and I was able to take the vehicle to the dealership to have it looked at. At this point they said the recall should have fixed everything regarding the electrical powering steering issue, but now that the recall has been closed there is nothing they can do and I am now responsible to have the power steering column replaced. When the vehicle was taken in the recall initially, it took them 2 minutes to complete the check list checking for dtcs and to reprogram the pscm and instrument cluster. The customer information sheet posted with the safety recall bulletin was never give to me even though all dealership service management should have provided a copy to those who only had reprogramming completed on their vehicle.

car image   Steering Column problem of the 2009 Ford Escape 24
Failure Date: 09/20/2017

The contact owns a 2009 Ford Escape. On several occasions, while attempting to drive, the power steering assist ability was lost. As a result, the steering wheel became difficult to maneuver. There were no warning indicators illuminated. The vehicle was taken to akins Ford (220 w may st, winder, GA 30680 (800) 282-7872) where it was diagnosed that the steering column assembly and power steering column needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 131,000.

car image   Steering Column problem of the 2017 Ford Escape 25
Failure Date: 09/20/2017

Steering wheel locked up while driving, twice!! first time my 18 year old daughter was driving on a local road and the wheel just locked up and she couldn't steer the car. My son who was with her told her to put her hazards on and shut the car down and restart the car, that worked but had it towed to dealer as none of us were taking a chance it would happen again. The dealer said something cracked in the steering column and they fixed it. This second time, I had the car, thank god, and while trying to pull out of a parking spot, the wheel was completely frozen, again!!! this is completely unacceptable and I put myself and my daughter at risk every time we get behind the wheel!!!.

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