Ford Escape owners have reported 141 problems related to steering column (under the steering category).
Steering column not working stationary or in motion.
See all problems of the 2010 Ford Escape.
My 88 year old mother drives this steering went out as she was driving it does this when it wants to. Ford charged us $123 to tell us its the steering column sensor and wants $1,500 to fix she doesn't have. Seems this is a huge problem Ford doesn't want to fix. 40,000 mile vech that had ever service done at Ford and its not safe to drive now.
See all problems of the 2009 Ford Escape.
In 2014 received recall for steering and it was "reprogrammed" 0n 9/25/2016 complete failure of steering which was supposed to be "fixed" under the recall. Now since recall is closed, actual problem is not covered under the recall. Quoted 1500 to replace steering column. The failure occured when leaving a gas station, which made steering next to impossible. Called Ford the next day only to find out since the original recall was performed on Escape that this issue is not covered even though this is the failure the recall was issued for.
See all problems of the 2008 Ford Escape.
This can happen any time the engine is stop, while park at home,shopping any where the engine is stop . To start the key in inserted to steering column opening and it will not engage properly at times it takes to move back and fort the key while inserted and it will start, this is happening more often now. Took the Escape to grand prairie Ford texas and they said it was the steering column lock module need to be replace plus an alignment total for $787. 65 understand that the 2009 Escape has the same problem but Ford has issued a recall on it but not the 2010, this is rather absurd since the know the problem. Now I have the choice to repair or drive until the key no longer works, what a choice, I'm a widower , retired and live on ss, thanks Ford.
The contact owns a 2008 Ford Escape. The contact stated that there was a random sudden loss of power steering that progressed for over two years. The dealer was notified several times and was unable to replicate and diagnose the failure. In addition, the dealer failed to replace the steering column and inspect the torque sensor. The contact was unable to confirm if the instrument cluster module was inspected. The contact later received notification of NHTSA campaign number: 14v284000 (steering). The dealer only provided a software update for the pscm and the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the steering column needed to be replaced. The manufacturer was notified of the failure, but provided no recommendation or solution other than the contact replacing the steering column with a newly designed steering column. The approximate failure mileage was 71,000.
The contact owns a 2014 Ford Escape. While driving 60 mph, the transmission blew out and the steering column fractured. The vehicle was taken to be repaired. The manufacturer was made aware of the issue. The failure mileage was 48,000.
See all problems of the 2014 Ford Escape.
The power steering randomly goes out. Sometimes immediately upon turning the vehicle on, other times while driving down the high way, sometimes while driving slow, or turning. It is completely random. The quick/temporary fix is to turn the vehicle back off and on again and it goes away for a while. I took the vehicle in to Ford and they have to replace the steering column which comes to a total of around $1500. This is the same problems other vehicles had that were a part of the recall. My year is included in the recall but for some reason my VIN is not.
See all problems of the 2011 Ford Escape.
The contact owns a 2008 Ford Escape. The contact stated that the vehicle hesitated to start without warning. The vehicle eventually started after ten attempts. In addition, while driving 25 mph, the vehicle veered to the right independently. The vehicle was diagnosed and the technician stated that the driver side abs tone ring was fractured and the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 155,000.
Last year it began when the vehicle was started the power steering would not work. You could shut the engine off and restart it and it would work. As time went by it happened more frequently and I called the Ford dealer about a recall someone had told me about and was told that our Escape was not included and that I should file a complaint with you. I did that last year and have gotten no response. It has gotten progressively worse. It has been shut off and restarted so many times that it killed the battery. It still had volts but no longer had enough cold cranking amps to start the engine. Now it has happened a couple of times while I was driving. When it stops it almost snatches the steering wheel out of your hands. There is never any warning and no warning lights come on. Sometimes when it is quiet in the car I can hear a click come from the steering column and it either quits working or if it was not working it start back. Three days ago it happened while I was in the middle of a turn at an intersection that has two turn lanes and I almost hit the car next to me. If it had happened while my wife was driving she probably would have hit them. There is a good possibility of this as it is her vehicle. I am driving it this week because I am a little uncomfortable with her driving it. I live in maryland and work all week in new jersey. I hope it does not happen while I am on the NJ turnpike as people on there like to stay close and goes fast. I really have no choice because we have to be able to go to work and cannot afford to have it fixed. My understanding is that there are several possibilities that go from software programing, sensor replacement or steering column replacement. It is obvious from the symptoms that it should be included in the recall but has not been.
After taking the vehicle to the dealership to resolve recall 14s05 via a software update. The same problem occurs resulting in vibrations in the steering column and loss. Of power steering assist. Dealership contends that the issue was closed via thw software update and now says that must pay out of pocket to replace the steering column. I do not feel that Ford has adequately addressed the underlying issue with the software update as I Ave reseaeched and found numerous reports of the same issues after the update with Ford refusing to own up to the issue.
The contact owns a 2008 Ford Escape. While making a left turn at a low speed, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously updated under NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was 150,000.
The contact owns a 2009 Ford Escape. When the vehicle was started, the power steering column shook uncontrollably. The vehicle was taken to the dealer where it was diagnosed that the column assembly steering was defective and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,457.
Low speed turns, electric power assist fails to assist in returning wheels to straight ahead position. Wheels can be brought back to forward position with some effort. Happens consistently, every day at low speeds when there is higher torque on the steering column.
The contact owns a 2012 Ford Escape. While driving 45 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The traction control warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.
See all problems of the 2012 Ford Escape.
Power steering stopped working as I drove. Googled, lots of problems, bad part in steering column, some recalled not this VIN. Should be.
My 2009 Ford Escape on Jan 29,2016 went to dealer for oil change service man turned key for mileage a message read power steering assist fault he said I wonder why this is showing? he fiddled with a few buttons and dismissed it. Left car for oil change returned picked up went to apt. For front brakes and tire rotation left driving about 10 miles per hour suddenly felt a shaking in steering wheel then loss of power steering nearly ran into a curb got control drove to near auto store looked for fluid stick was not one, went back to dealership told them my power steering just went out? they said we never heard of this before? another service man came listened said he had a truck in a month ago same thing cost customer $1500 I was shocked left went home my wife suggested I go to a auto mechanic a block from us I did he did research while I was there, he found a recall in 2014 for 2008-2011 Ford Escapes for power steering loss. I went back to dearlership took the print out of safety recall they did something on their computer found they had done a computer reprograming in Aug 2014 and sorry the recall for us was closed. I did not receive a letter but the service dept in Aug 2014 when having a regular oil change they performed this reprogramming for this recall which after now leaves me unable to get help. They recently explained since they did their duty at that time and found nothing than that closed the safety recall for our faulty power steering now gone. I asked them what if you had not done that reprograming in Aug 2014 and now my power steering gone would I now be able to get it fixed under the recall he said yes! this seems to me like a scam to all their customers, they knew exactly the problem and knew I may have a loss later on and covered their a ss ES . They have quoted me $1300 to replace steering column, rack, tierods. The owner of the dealership said to c.
I took my Ford Escape into Ford to get the steering recall done and they reprogrammed it and 2 weeks after the steering became worse so I took it back into Ford and they are now tell me that the steering column needs to be replaced and that was part of the recall and will not do anything about it recall number 14s05 they steering wheel is jerking uncontrollable and all over the road the wheel jerks all the time.
The contact owns a 2009 Ford Escape. While driving approximately 45 mph, the steering ability seized. The dealer diagnosed that the power steering column needed replacement. The contact also stated that the vehicle was repaired under a recall for the power steering back in August of 2015. The manufacturer was notified of the failure. The vehicle was not repaired. The NHTSA campaign number was unknown. The approximate failure mileage was 150,000.
The contact owns a 2008 Ford Escape. The contact stated that while driving at 30 mph, the steering wheel became difficult to maneuver as the power steering assist fault warning light displayed. The contact had to apply force to the steering wheel in order to steer the vehicle. The vehicle was taken to a dealer where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was 139,000.
The contact owns a 2009 Ford Escape. While driving approximately 25 mph, the vehicle shook severely while idling. The vehicle was restarted and the power assist fail warning light illuminated. The vehicle was driven to repair shop who diagnosed that the sensor module or steering column needed to be replaced. The vehicle was towed to a dealer where it was diagnosed that the steering column needed to be replaced. The dealer indicated that the vehicle was previously serviced under the recall. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 102,000.
The car is equipped with electronic power steering. The vehicle started experiencing intermittent power steering issues where the steering wheel would shutter while driving normally at any speed (stationary or in motion, and on city streets or highways, while braking, etc - everything) and sometimes completely shut off power assisted steering all together making the vehicle extremely difficult to steer. The vehicle was taken to Ford for the recall procedure approximately a year ago from this posting, however, only a software update was performed. This seemed to temporarily fix the issues we were describing, but about 10 months to 1 year later the same issues started occurring. The vehicle has no power steering available and we were told that the torque sensor in the power steering unit needed to be replaced (implying that the pscm module was reporting a faulty sensor), but the procedure was not going to be covered by them since the car was previously 'serviced' by Ford for the recall. Had we waited about 10 months to 1 year before performing the first recall, everything would have been replaced as it should have been. Now, we are forced to replace the torque sensor for a quoted $550 - which they tell us may not solve the problem (although that is the only code that is being reported) and might have to replace the entire column. Identifying a recall procedure by only checking if the codes were present at the time of recall is not a guaranteed way to replace all faulty sensors. A more accurate way to find the faulty part is for Ford to analyze their data of faulty power steering vehicles and replace vehicles equipped with sensor serial numbers from specific ranges, manufacturing dates, and manufacturing locations.
The contact owns a 2008 Ford Escape. While driving approximately 55 mph, the power steering seized without warning. The vehicle was towed to the contact's residence and then to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 120,000.
I received a recall notice number 14s05 involving the power steering, I took the car into brian motors in everett washington on December 16, 2015. Recall was taken care. I had no problem prior taking it into the dealer. Approximately 2 weeks later I experienced problems with the steering. I returned the vehicle to brian motors in everett washington and was told that the power steering column assembly needed to be replaced. This was one of the repair options listed in the recall. I was then informed that Ford had closed the recall and the price of the repair would be approximately 1500$ . After calling Ford costumer service in dearborn and being told again that I would be responsible for the repair because the recall had been closed. I have since found out that many owners of this year and model Escape have experienced identical problems and received the same response from Ford. I believe that there is a defect in the power steering column on 2009 Ford Escapes and it is Fords responsibility to correct the problem. I believe that this could pose a risk of accident to anyone driving this car and that Ford needs to address this immediately.
Tl-the contact owns a 2008 Ford Escape. The contact stated that while driving approximately 35 mph the steering ability seized. The contact had to maneuver to the side of the road. The vehicle was driven to an independent mechanic. The diagnosis was that the torque sensor of the steering column was damaged and needed replacement. The vehicle was not repaired. The contact also stated that the vehicle was repaired under a software recall in 2014. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. Bp.
Before 6/18/15 randomly while driving any speed my vehicle had a wrench warning light illuminate and loses complete power along with steering, the car shuts off completely you have to turn ignition off and restart. It would run fine for several days and then randomly happen again or possibly multiple times in a day. 6/17/15 - I brought vehicle to Ford dealership to fix recall (13n03) ¿ tech replaced throttle body for this correction. At the same time they also performed a recall (14s05) ¿ tech reprogrammed pscm for correction. 11/24/15 ¿ was driving my vehicle when the wrench light came on again and the whole steering column froze up. Had to stop and turn vehicle off in traffic and back on. No correction to problem the vehicle was immediately brought back to Ford dealership. 11/25/15 ¿ I was told the torque sensor needs replaced. I advised them the recall was not properly fixed the first time. I was informed that part is not under warranty according to Ford service cite. 11/27/15 ¿ the torque sensor as indicated on their diagnostic testing and replacement of this part failed to fix the problem with the steering being locked up. Service tech contacted Ford hotline to try and figure out why the problem was not addressed with replacement of the part that indicated as the issue. 11/30/15 ¿ Ford service technicians had to work with Ford hotline to troubleshoot vehicle. They said now my whole steering column would need replacement. Ford said I needed to pay for both parts (which did not fix any problem) and labor. I refuse to pay for any parts. My vehicle has been at dealership with this issue so long my tags are now dead. My car needs a safety inspection and service manager said they could perform the safety inspection and just electronically put the ¿passed¿ information into the system. Vehicle is not safe and is still at dealership to date.
|Problem Category||Number of Problems|
|Power Steering Failed problems||
|Steering Column problems||
|Steering Wheel Vibrate problems||
|Steering Failed problems||
|Lose Power Steering problems||
|Power Steering Light On problems||
|Steering Noise problems||
|Steering Is Tight problems||
|Steering Rack And Pinion problems||