Ford Escape owners have reported 130 problems related to steering column (under the steering category).
After taking the vehicle to the dealership to resolve recall 14s05 via a software update. The same problem occurs resulting in vibrations in the steering column and loss. Of power steering assist. Dealership contends that the issue was closed via thw software update and now says that must pay out of pocket to replace the steering column. I do not feel that Ford has adequately addressed the underlying issue with the software update as I Ave reseaeched and found numerous reports of the same issues after the update with Ford refusing to own up to the issue.
See all problems of the 2008 Ford Escape.
The contact owns a 2008 Ford Escape. While making a left turn at a low speed, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously updated under NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was 150,000.
The contact owns a 2009 Ford Escape. When the vehicle was started, the power steering column shook uncontrollably. The vehicle was taken to the dealer where it was diagnosed that the column assembly steering was defective and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,457.
See all problems of the 2009 Ford Escape.
Low speed turns, electric power assist fails to assist in returning wheels to straight ahead position. Wheels can be brought back to forward position with some effort. Happens consistently, every day at low speeds when there is higher torque on the steering column.
The contact owns a 2012 Ford Escape. While driving 45 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The traction control warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.
See all problems of the 2012 Ford Escape.
Power steering stopped working as I drove. Googled, lots of problems, bad part in steering column, some recalled not this VIN. Should be.
See all problems of the 2010 Ford Escape.
My 2009 Ford Escape on Jan 29,2016 went to dealer for oil change service man turned key for mileage a message read power steering assist fault he said I wonder why this is showing? he fiddled with a few buttons and dismissed it. Left car for oil change returned picked up went to apt. For front brakes and tire rotation left driving about 10 miles per hour suddenly felt a shaking in steering wheel then loss of power steering nearly ran into a curb got control drove to near auto store looked for fluid stick was not one, went back to dealership told them my power steering just went out? they said we never heard of this before? another service man came listened said he had a truck in a month ago same thing cost customer $1500 I was shocked left went home my wife suggested I go to a auto mechanic a block from us I did he did research while I was there, he found a recall in 2014 for 2008-2011 Ford Escapes for power steering loss. I went back to dearlership took the print out of safety recall they did something on their computer found they had done a computer reprograming in Aug 2014 and sorry the recall for us was closed. I did not receive a letter but the service dept in Aug 2014 when having a regular oil change they performed this reprogramming for this recall which after now leaves me unable to get help. They recently explained since they did their duty at that time and found nothing than that closed the safety recall for our faulty power steering now gone. I asked them what if you had not done that reprograming in Aug 2014 and now my power steering gone would I now be able to get it fixed under the recall he said yes! this seems to me like a scam to all their customers, they knew exactly the problem and knew I may have a loss later on and covered their a ss ES . They have quoted me $1300 to replace steering column, rack, tierods. The owner of the dealership said to c.
I took my Ford Escape into Ford to get the steering recall done and they reprogrammed it and 2 weeks after the steering became worse so I took it back into Ford and they are now tell me that the steering column needs to be replaced and that was part of the recall and will not do anything about it recall number 14s05 they steering wheel is jerking uncontrollable and all over the road the wheel jerks all the time.
The contact owns a 2009 Ford Escape. While driving approximately 45 mph, the steering ability seized. The dealer diagnosed that the power steering column needed replacement. The contact also stated that the vehicle was repaired under a recall for the power steering back in August of 2015. The manufacturer was notified of the failure. The vehicle was not repaired. The NHTSA campaign number was unknown. The approximate failure mileage was 150,000.
The contact owns a 2008 Ford Escape. The contact stated that while driving at 30 mph, the steering wheel became difficult to maneuver as the power steering assist fault warning light displayed. The contact had to apply force to the steering wheel in order to steer the vehicle. The vehicle was taken to a dealer where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was 139,000.
The contact owns a 2009 Ford Escape. While driving approximately 25 mph, the vehicle shook severely while idling. The vehicle was restarted and the power assist fail warning light illuminated. The vehicle was driven to repair shop who diagnosed that the sensor module or steering column needed to be replaced. The vehicle was towed to a dealer where it was diagnosed that the steering column needed to be replaced. The dealer indicated that the vehicle was previously serviced under the recall. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 102,000.
The car is equipped with electronic power steering. The vehicle started experiencing intermittent power steering issues where the steering wheel would shutter while driving normally at any speed (stationary or in motion, and on city streets or highways, while braking, etc - everything) and sometimes completely shut off power assisted steering all together making the vehicle extremely difficult to steer. The vehicle was taken to Ford for the recall procedure approximately a year ago from this posting, however, only a software update was performed. This seemed to temporarily fix the issues we were describing, but about 10 months to 1 year later the same issues started occurring. The vehicle has no power steering available and we were told that the torque sensor in the power steering unit needed to be replaced (implying that the pscm module was reporting a faulty sensor), but the procedure was not going to be covered by them since the car was previously 'serviced' by Ford for the recall. Had we waited about 10 months to 1 year before performing the first recall, everything would have been replaced as it should have been. Now, we are forced to replace the torque sensor for a quoted $550 - which they tell us may not solve the problem (although that is the only code that is being reported) and might have to replace the entire column. Identifying a recall procedure by only checking if the codes were present at the time of recall is not a guaranteed way to replace all faulty sensors. A more accurate way to find the faulty part is for Ford to analyze their data of faulty power steering vehicles and replace vehicles equipped with sensor serial numbers from specific ranges, manufacturing dates, and manufacturing locations.
The contact owns a 2008 Ford Escape. While driving approximately 55 mph, the power steering seized without warning. The vehicle was towed to the contact's residence and then to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 120,000.
I received a recall notice number 14s05 involving the power steering, I took the car into brian motors in everett washington on December 16, 2015. Recall was taken care. I had no problem prior taking it into the dealer. Approximately 2 weeks later I experienced problems with the steering. I returned the vehicle to brian motors in everett washington and was told that the power steering column assembly needed to be replaced. This was one of the repair options listed in the recall. I was then informed that Ford had closed the recall and the price of the repair would be approximately 1500$ . After calling Ford costumer service in dearborn and being told again that I would be responsible for the repair because the recall had been closed. I have since found out that many owners of this year and model Escape have experienced identical problems and received the same response from Ford. I believe that there is a defect in the power steering column on 2009 Ford Escapes and it is Fords responsibility to correct the problem. I believe that this could pose a risk of accident to anyone driving this car and that Ford needs to address this immediately.
Tl-the contact owns a 2008 Ford Escape. The contact stated that while driving approximately 35 mph the steering ability seized. The contact had to maneuver to the side of the road. The vehicle was driven to an independent mechanic. The diagnosis was that the torque sensor of the steering column was damaged and needed replacement. The vehicle was not repaired. The contact also stated that the vehicle was repaired under a software recall in 2014. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. Bp.
Before 6/18/15 randomly while driving any speed my vehicle had a wrench warning light illuminate and loses complete power along with steering, the car shuts off completely you have to turn ignition off and restart. It would run fine for several days and then randomly happen again or possibly multiple times in a day. 6/17/15 - I brought vehicle to Ford dealership to fix recall (13n03) ¿ tech replaced throttle body for this correction. At the same time they also performed a recall (14s05) ¿ tech reprogrammed pscm for correction. 11/24/15 ¿ was driving my vehicle when the wrench light came on again and the whole steering column froze up. Had to stop and turn vehicle off in traffic and back on. No correction to problem the vehicle was immediately brought back to Ford dealership. 11/25/15 ¿ I was told the torque sensor needs replaced. I advised them the recall was not properly fixed the first time. I was informed that part is not under warranty according to Ford service cite. 11/27/15 ¿ the torque sensor as indicated on their diagnostic testing and replacement of this part failed to fix the problem with the steering being locked up. Service tech contacted Ford hotline to try and figure out why the problem was not addressed with replacement of the part that indicated as the issue. 11/30/15 ¿ Ford service technicians had to work with Ford hotline to troubleshoot vehicle. They said now my whole steering column would need replacement. Ford said I needed to pay for both parts (which did not fix any problem) and labor. I refuse to pay for any parts. My vehicle has been at dealership with this issue so long my tags are now dead. My car needs a safety inspection and service manager said they could perform the safety inspection and just electronically put the ¿passed¿ information into the system. Vehicle is not safe and is still at dealership to date.
Several times upon starting my 2009 Escape, the power steering would not work. It was like trying to steer the car when it was not started. After shutting the vehicle off and re-starting several times, the power steering would then work properly. A Ford dealer said that the only fix for this problem was to replace the steering column. Even though my vehicle had less than 36,000 miles on the odometer, Ford would not cover the cost. I decided to have the problem repaired for fear that the power steering would quit while driving. I had to pay $1137. 07 out of pocket to fix the problem. I am the original owner of the Escape.
In July 2015 I received a recall notice from the Ford company. The recall stated that the power steering system might revert to manual steering mode due to an electric power steering system fault related to the torque sensor resulting in an increase of an accident the steering effort would become greater at low speeds. On September 14th, 2015 I had my local Ford dealership follow the guidelines stated for the recall and perform real 14s05 concluding that no code was present and proceeded in reprogramming the instrument cluster. On Friday, October 23rd, 2015 upon starting my car at work, the power steering wheel did not work and manual steering was required upon driving to the local Ford dealership. No light was on the dash board or the info setting to indicate that there was an issue. Upon starting my car at the dealership, the power steering started working again. On Monday, October 26th, the same dealership performed the recall 14s05 again checking for dtc's and the torque light sensor fault code b2278 was present. No pinpoint tests available for the code and the chart called for sensor replacement. The cost to fix this is $700 and would have been paid for by the recall a month prior if it had shown up on the performed recall test. The Ford dealership said that they had not seen any recall vehicles with the steering column intermittently working but had replaced the steering wheel column all together. Ford company: "any subsequent loss of assist repairs experienced after completion of module reprogramming are not covered by this recall". The software updates may extend the time steering assist is maintained. The update provides increased driver awareness by sounding a chime and displaying the wrench light or warning in the message center when a fault is detected. " this clearly did not happen when my car lost it's power steering on October 23rd, 2015.
Tl-the contact owns a 2008 Ford Escape. The vehicle was repaired under NHTSA campaign number: 14v284000 (steering), however, the contact stated that it took several attempts to start the vehicle. The failure recurred on several occasions. The contact also stated that while driving approximately 20 mph there was a vibration that was felt that came from the steering column without warning. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to the dealer and was diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000. Sw.
Tl-the contact owns a 2011 Ford Escape. The contact stated while driving approximately 30 mph, the steering wheel seized. The failure recurred multiple times intermittently. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000. Mf.
See all problems of the 2011 Ford Escape.
On 10-2-15 while making a 90 degree left turn at about 15 miles per hour, about half way through the turn, there was suddenly no power steering. I grabbed the steering wheel with my other hand and was able to turn the car enough to keep from hitting a curb. There was also a quick warning buzzer but no dash lights stayed lit. The loss of steering was only for a split second but enough to feel like the car had quit running which was not the case. I took the car to great lakes Ford in muskegon, michigan on 10-5-15, told them about the problem and made an appointment for 10-12-15 to have it checked. I took it in on 10-12-15, they checked it out and they retrieved code b2278, diag. Needs steering column. They told me there was nothing they could do about it under recall14s05 and that I would have to pay to have the repair done. On 10-13-15 I called Ford customer care and told them about the problem and they told me there was nothing they could do. In sept. 2014, I received the recall letter from Ford about the problem and took the car to great lakes Ford on 10-27-14. I had no idea what the recall was about and the paper work I got from them simply says 14s05 electric power steering recall 14s05 "14s05c". No one even said what the recall was about. As is, this car is flat dangerous to drive. Ford is aware that it is dangerous but doesn't seem to care even though they know it's a manufactures defect. 02/15.
Tl-the contact owns a 2008 Ford Escape. The contact stated that while driving 45 mph the vehicle experienced a loss of power steering. The vehicle was able to be stopped however it required a greater effort to operate the vehicle. The vehicle was taken a dealer they diagnosed the steering column had malfunction and needed to be replaced. The vehicle was repaired. Prior to this failure the vehicle was reprogrammed under NHTSA campaign number: 14v284000(steering) however the failure recurred. The manufacturer was notified of the failure and informed the contact that due to the recall being performed already it would not be remedied under the recall again. The vehicle failure mileage was approximately 132,000. Kh.
I had the recall 14s05c done in February to "fix" the potential electric power steering problem by reprogramming the pscm and ipc modules. Now in September I started my car and the steering just stopped working. Towed it to the dealer and they said the steering column and power steering needs to be replaced for a cost of $1,350. I sure hope Ford will pay for this. I mean, what's the point of a recall service if it doesn't fix the problem.
In February of 2015 I took my vehicle into al piemonte's arlington heights Ford in arlington heights, illinois because our power steering had been going out intermittently while driving. They said it just needed a computer update relating to recall 14s05. Last weekend the power steering went out completely and never came back on. There was no warning, no indicator light or sound as referenced in recall 14s05. I reluctantly drove it into the closest dealership, golf mill Ford in niles, illinois. To be proactive, I called Ford customer care at 800-392-3673 and explained what was going on. They created a "case for me" and said to wait to hear from the service manager at the dealership. He called me last evening and said that Ford won't honor the recall because it had been "cleared" and they wouldn't cover any portion of the repair which will be around $1200 (to replace the steering column assembly). I've had to get a rental vehicle as well. I called Ford customer care last night and asked how they made that decision. The agent said it was the warranty department but they only will speak with the dealership. I asked for a supervisor or manager and they said no was was available. I asked if I could get a call back from one and the agent said his system went down so there was nowhere to save the information. Today I called Ford customer care again and explained in detail specifically that if I hadn’t brought it in back in February they would be honoring this recall. Also the update done in February did not even work. There was no indicator light or sound when power steering went out.
Tl- the contact owns a 2009 Ford Escape. The contact received the repair for NHTSA campaign number: 14v284000 (steering) but the failure recurred. The manufacturers recall remedy did not repair the condition. The contact later experienced the vent controls failing to work after the dealer replaced a cylinder and the ignition switch. The vehicle was also violently shaking causing the steering wheel to be extremely unstable while driving. The vehicle was taken back to the dealer who diagnosed that the torque sensor was faulty and needed to be replaced as well as the steering column. The manufacturer was notified and refused to provide a good will option for the contact. The approximate failure mileage was 136,400. Dyd.
|Problem Category||Number of Problems|
|Power Steering Failed problems||
|Steering Column problems||
|Steering Wheel Vibrate problems||
|Steering Failed problems||
|Lose Power Steering problems||
|Power Steering Light On problems||
|Steering Noise problems||
|Steering Is Tight problems||
|Steering Wheel problems||