Ford Escape owners have reported 365 problems related to steering (under the steering category).
On July 18, 2015 at approximately 1:30 pm I was driving up bear creek mountain and heard a loud pop then the vehicle started sliding before I finally got it to stop. I slide about 50 feet and if I'd slide about 3 more feet I would have been over the side of the mountain. The sub frame had snapped in two and it pulled the right front axle out. This made the vehicle inoperable. The vehicle had to be put on a roll back and taken away. Also damaged was the right front tire and ,molding around the fender. If I had been on the interstate with this vehicle my family would not have survived the wreck. It is lucky that we didn't go over the mountain. I did nothing to cause the sub frame to break and I think Ford should be held liable. I spoke with the Ford customer relations center and they told me that because there was no extended warranty and it was not under the 2002 Escape recall and that the fact that there was no fire or large crash that they could do nothing about the sub frame breaking. My insurance carrier has also contacted Ford customer relations and was told the same thing. I asked the lady at Ford if someone had died in the wreck would I still be told the same thing and she replied yes. According to Ford they can't give out telephone numbers to legal department or addresses or email addresses. I was also told that I could not speak to a supervisor because they could not transfer calls. I was transferred to the lady I was speaking to by another lady. Go figure. I think that Ford is liable for this structural failure and needs to make things right.
See all problems of the 2002 Ford Escape.
My daughter was driving at a slow rate of speed and the front wheel fell off the truck. There had been a recall on this part and we had the service completed. Ford added a cross member to the part as the parts were rusting. This was done within the year. The truck is now at a Ford dealership and the Ford motor company refuses to pay for the repair. I am grateful that my daughter was not hurt however this is the second time this wheel has fallen off. A year earlier during a service visit a Ford certified mechanic forgot to put a bolt back on. That dealership did pay to have the truck repaired and apologized. Again it was fortunate that my daughter was not hurt.
See all problems of the 2003 Ford Escape.
Driving about 25mph hear a loud clunck lost controll of vehicle break pedle to the floor truck still moving had to use er brake to stop. Got out passanger front tire was turned completly diff way, the ball bearer was detached, this could have killed me if I was on freeway! called Ford they continued to tell me this wasnt part of recall called mehcanic said the subframe so rusted it has completly detached from ball bearers causing tire to basically fall off. Ford will not fix it, gave me every other alternitive on what it could be. I had it towed to my house, Ford wont have it towed to the lot to look at it and on top of that wont see it for a week if I do get it towed up there! what a mess. Ill never shop with them again. They wont care until this kills someone.
The contact owns a 2005 Ford Escape. While driving at 35 mph, the contact heard an abnormal noise coming from the rear of the vehicle. In addition, the contact stated that the rear of the vehicle failed to stay in position and veered left or right. The engine warning light illuminated intermittently. The contact noticed that there was corrosion around the rear passenger shocks and wheel house area. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 158,000.
See all problems of the 2005 Ford Escape.
While driving, I noticed that my steering wheel was not aligned. I didn't notice it was like this until I was already driving down the road. When I stopped, I checked my tires and thought that they looked slightly off. It seemed as if the passenger side tire was pointed slightly outward. The car sat in my driveway for the next couple of days and it appeared to have gotten worse. I took my car out for a test drive and noticed that each time I turned the wheel, the tires screeched. I took the car to a shop and after giving it an evaluation, they said that the control rod was rusted and starting to break. After some research online, it looked like there was a recall on 2001-2004 Ford Escapes for the same issue that I was having.
The contact owns a 2001 Ford Escape. While driving approximately 10 mph and making a left turn, the vehicle veered to the right into oncoming traffic. There was no crash. The failure recurred on one other occasion. The vehicle was taken to a dealer where it was diagnosed that the subframe was fractured and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 132,600.
See all problems of the 2001 Ford Escape.
I am shocked at how many people have experienced the same issue that I am having with my Escape in regards to the right rear wheel well rusting out around the shock mount. I initially noticed the issue when I heard a loud clunking noise in the right rear of the car. I thought there was something wrong with the rear shocks so I took it to a neighborhood mechanic. The mechanic told me that it was a frame issue and I needed to take it to a body shop. He also stated that it would probably cost hundreds of dollars to fix and some body shops would not be willing to fix it. He also stated that I should drive slow because the shock mount is completely rusted out. At this point, I am furious! I went to a body shop today on my lunch break and they told me it would cost upwards of $2,000 to repair. The guy at the body shop also told me that he has seen this issue on several 2004-2006 Ford Escapes and was well aware that this is an ongoing problem. I am so frustrated and agitated because I have taken very good I am so fed up with how irresponsible these huge million/billion dollar companies are. From what I have seen just in my little research that I have done today, Ford is aware of the problem, yet they refuse to establish a recall.
See all problems of the 2004 Ford Escape.
After traveling for approximately 1 mile at 35 mph, the engine suddenly shut off. Upon safely stopping the vehicle in a parking lot. The engine re-started with no issues. Drove the vehicle for approximately another mile at 35 mph when it shut off again. Re-started with no issues. Have not driven the vehicle since then. No fault codes were generated & no apparent problems have been detected.
See all problems of the 2006 Ford Escape.
I took my vehicle in for the power steering calibration update in March 2015. In may I was driving down a muddy road when my power steering just went out. I was on the edge of the road near a cliff and was trying to maneuver around another vehicle stuck in the mud. It could have been disastrous if I was not going so slowly. I took it to a mechanic who diagnosed it as a computer problem with the torque sensor or power steering module. All fuses, wires, and fluids were good. I was not near a Ford dealer so had to drive over 300 miles without power steering to get to a dealer. The dealer told me that there were no problems when they did the update in March and that while there is currently a safety recall on the power steering system it is not for this problem (p2274) and therefore I have to pay for the repair. I did not have any problems prior to completing the recall calibration. Ford needs to address this before someone gets killed.
See all problems of the 2009 Ford Escape.
The contact owns a 2008 Ford Escape. The contact received notification of NHTSA campaign number: 14v284000 (steering) and the vehicle was repaired. While driving approximately 12 mph, the steering wheel seized without warning and caused the contact to lose control of the vehicle. The vehicle was turned off and back on and the steering returned to normal. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 158,000.
See all problems of the 2008 Ford Escape.
A recall on our Ford Escape was performed last August. The recall was for rusted frame/cradle area that holds front suspension together. At the time of the recall I informed the dealer that the cradle was weak and very rusty over and above any other rust on car. The dealer installed a brace between the two rails of the frame and told me that was the extent of the recall. The other day while driving the cradle gave out and the engine,the steering gear dropped down a few inches rendering the car undriveable. I was able to maintain control and get it to the dealership. I was told they are only resposible for the brace not the weak cradle. I guess my question is how can this recall stop anyone from a wreck or damage when the entire cradle is affected by this problem. This recall had to be approved by someone im sure. This brace will not stop a car from being out of control at any givin time as the cradle rot will affect a lot more than just the lower control arm area. I understand its an old car but Ford knows there is a serious rust issue with this part. If Ford and the NHTSA feel this bandaid repair is good enough for safety of my family then I have my doubt on whether there is anyone in either organization that knows anything about a car or safety at all.
I was driving from PA to NY when the car said "powere steering assist fault. The car drove fine while I was getting to my destination. Once there I parked it. Went out to start it again to go somewhere, and the steering was like driving a mac truck. I had to flat bed it back to pensylvania from new york. I got on line to see if there was a recall for the year make and model. There was, but not at the factory my car was assembled, so I wasn't notified on the recall. Speaking to my mechanic at wentworth auto sales in guys mills PA, he said that the factories were different, I feel that even though I have high mileage it should not have anything to do with the power steering. I found it disturbing that mine was not covered. This doesn't sound like a typical thing to happen to your car. The garage put a new steering angle torque sensor in. Parts and labor cost $347. 71. They did not have to remove my steering wheel and do anything to the motor. I have my car back, but if something else happens to it , it may cost me up to $1,300. 00. I called the Ford motor company and filed a formal complaint today, so they have record of the situation. I just would like to know if any other cars from the plant mine was assembled in have any issues. It was built in clay como michigan. Some one suggested, I send out this complaint to you also. Sincerely, susan.
I was coming home from batavia and my steering wheel was sounding like a mixer hitting the side of the bowl and when I got near home it started seeming like I had no power steering. I got home but it has not worked properly since. It make no noise to inform me there was any problem. No check engine light came on. Nothing. I love my Ford but this is really not good. This could have been really bad. I got a recall last year. This part should have been replaced. This is really dangerous.
I was driving on the freeway in the fast lane at 60mph and a car cut me short and braked so I applied my brake my wheel had yanked to the left and I tried to gain control of the wheel by pulling it to the right but it yanked again to the left causing me to hit into the median due to the impact my car turned over and dragged across the other 3 lanes and titled back over. Although my car is totaled I sustained minor injury to my neck and left side. Also my airbags did not deploy.
Tl-the contact owns a 2012 Ford Escape. The contact stated that while driving at a proximately 35 mph, the power steering was difficult to maneuver. The problem recurred once. The vehicle was taken to an independent mechanic. The vehicle was diagnose that there was a falty steering control module. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileages was 39,781. Aw.
See all problems of the 2012 Ford Escape.
Steering completely froze. . . Unable to steer vehicle.
The steering would not center and lost power and locked up could not turn right or left.
See all problems of the 2014 Ford Escape.
The contact owns a 2001 Ford Escape. The contact stated that while driving at an unknown speed, the air bag warning light illuminated intermittently and the power steering seized. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 14v597000 (air bags, seat belts). The failure mileage was 119,345.
The contact owns a 2009 Ford Escape. While driving at approximately 50 mph, the steering wheel seized without warning and caused the vehicle to strike a pothole. The vehicle was towed to a dealer. The technician diagnosed that the front passenger rim and the front suspension fractured. As result, both needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
While driving on a rough road I noticed a rattling in the rear compartment that I had never heard before. When I investigated I found the right rear wheel well had disintegrated from rust damage and the shock is now floating basically freely which is causing the noise. I am concerned for the safey and handling of the vehicle at this point. This seems to be a very common issue with Escapes and always the right rear wheel well. Why has Ford not issued a recall? this is clearly a systematic failure.
Had my 2003 Escape in to the dealer for a wheel bearing problem, while it was in the shop they did the open recall 14s02 sub frame brace installation. Drove the car 2 times. The wife decided to drive to the store on a 3rd time and called me to say car was pulling hard to the passenger side. After getting the car home I remove the passenger front tire thinking that we had a sticking brake caliper and could see right away that the sub frame had ripped apart right where the lower control arm bolts up. After more investigation and many photos it appears to me that the bolt that was used to install the brace per the recall has cause the upper part of the frame to rip apart from the lower part (split it open) there is significant rust on the frame but this really looks like the bandaid caused a bigger problem. I called the dealer, they said to call Ford, I called Ford they said take it back to the dealer and they would evaluate it. But after reading comments here I decided against that and will probably just haul it to scrap yard. What a waste !.
The contact owns a 2011 Ford Escape. The contact stated that while driving approximately 50 mph, the steering wheel became difficult to turn without warning. The vehicle was taken to the dealer and diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The dealer stated that the VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.
See all problems of the 2011 Ford Escape.
Vehicle went in for control arm brace recall in 2014 due to poor metzl used on the subframe, March of 2015 it failed leaving limited control of steering, Ford was contacted and stated that they are only responsible for the control arm recall and to contact the dealer. They said they did what they were told to do and the rotted subframe was not a part of the recall. Ford needs to recall the subframe part before someone gets seriously injured or killed.
I was driving home turning into my subdivision and my power steering went out and I had to use all of my might to make the turn. I previously had the power steering recall performed 4 months prior. I called up the Ford dealership and they said it is not covered by Ford, only the software update they did on the recall. This is awful of Ford motor company especially after what has happened with general motors. If I was on the highway, it could have been fatal.
Car just exited the highway. Drove approximately a quarter mile and made a right turn. The steering locked up in mid turn. Fortunately there were no cars parked on this particular street or there would have been an accident. Managed to straighten wheel and able to pull in a parking spot. Car's electrical system started shutting down to save battery power. Had car towed to Ford dealer. They say the alternator was weak. Five days after the incident and still waiting for the part. Lost confidence in the product. Car is nine months old.
|Problem Category||Number of Problems|
|Power Steering Failed problems||
|Steering Column problems||
|Steering Wheel Vibrate problems||
|Steering Failed problems||
|Lose Power Steering problems||
|Power Steering Light On problems||
|Steering Noise problems||
|Steering Is Tight problems||
|Steering Wheel problems||