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Steering Problems of Ford Escape - part 1



Ford Escape owners have reported 547 problems related to steering (under the steering category).

car image   Steering problem of the 2011 Ford Escape 1
Failure Date: 09/28/2016

Started car to go to lunch, pulling out of parking lot steering wheel locked up, pulled in lot across street and left car running, man checked and steering still locked. Turned car off and re-started. . . Steering wheel unlocked. Miles on car 110886. 7, date, 09/28/2016.

See all problems of the 2011 Ford Escape.

car image   Steering problem of the 2015 Ford Escape 2
Failure Date: 09/23/2016

In last 10 days "steering assist fault service required" error came on screen and steering get locked , can't turn the steering. This happened when the speed was very slow immediately after engine start and started driving. After turning off the engine error goes and steering start working. Took the car to dealer, couldn't find any problem and returned the vehicle to me. Again next day and day after same issue appeared.

See all problems of the 2015 Ford Escape.

car image   Steering problem of the 2013 Ford Escape 3
Failure Date: 09/20/2016

I just bought this car off the lot on Saturday 9/17/2016. On Tuesday evening of the 20th my family and I went to dinner car ran fine no warning signals. Parked the car went in to eat and came out started the car and went to drive and couldn't steer I then noticed the message behind the steering wheel that read steering assist fault service needed. I then shut the car off and tried turning it back on still same message. We literally drove home with no steering which is beyond dangerous. It is in the shop right now trying to figure out what is wrong with it. At this point I am scared to even drive it again.

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car image   Steering problem of the 2013 Ford Escape 4
Failure Date: 09/20/2016

Turned on vehicle and power steering fault message came on. Had no steering assistance and turning wheel extremely difficult. Turned car on/off and it went away. It did it again a few days later but while driving residential at 25 mph in a neighborhood. Stopped in the middle of the road and turned off/on vehicle, fault went away and steering returned. Took to Ford for diagnostics and repair. Was told no faults store in the power steering module therefore warranty will not pay for diagnostics and repair. Was told if it happens again, drive vehicle to dealer and do not turn off. I told the dealer this is a safety concern and they should never recommend to drive a vehicle with no power steering assistance. The dealer refused to do any further diagnostics and could not recommend safe future steps. Refusing to pay for warranty on a system with no faults that does not store fault codes is unreasonable. The car is unsafe for my wife to operate yet they took no steps to correct concern. The module programming was updated but advisor described the update and it does not address my issue.

car image   Steering problem of the 2015 Ford Escape 5
Failure Date: 09/19/2016

Power steering went out at 46554 miles. Total cost of repair: $2019. Ford service department explained that this part was "in high demand" and repairs took eight days to complete. First time power steering went out, car was stationary, driven to destination in town w/o power steering, restarted and power steering resumed. Dealership was notified and decision was made to see if it happened again. Second time power steering went out, car was in motion on city street, drove to dealership without power steering, hooked up to computer. Because this part is "in high demand", does this signal time for a recall? I would hope so!.

car image   Steering problem of the 2016 Ford Escape 6
Failure Date: 09/17/2016

While driving down the interstate at 70 mph my vehicle died. No power steering. Very dangerous. The screen said 'engine fault'. Managed to get to the shoulder and it restarted right away. Drove a little further, same thing. Managed to get it home but it did this 4 times over the course of the weekend. It is at the shop today but there are no lights on now so I don't know if they will be able to find the problem.


car image   Steering problem of the 2002 Ford Escape 7
Failure Date: 09/12/2016

The contact owns a 2002 Ford Escape. While driving 40 mph, the lower control arm separated from the engine cradle and caused the alignment of the steering wheel to malfunction. This made the vehicle extremely difficult to steer and almost caused a crash. In addition, the steering wheel became stuck in the left alignment position. The vehicle was taken to be repaired. The manufacturer was made aware of the issue. The failure mileage was 150,000.

See all problems of the 2002 Ford Escape.

car image   Steering problem of the 2013 Ford Escape 8
Failure Date: 09/05/2016

I was driving when my power steering went out. It keeps saying "power steering assist default / service engine now". My dashboard is dead but it's still drivable.

car image   Steering problem of the 2010 Ford Escape 9
Failure Date: 09/02/2016

When I was taken a left turn, in the middle of that turn the power steering went out. It all most cause a accident. Ford had a recall on a software upgrade last year an, because I had this done they will not cover any of the cost for repairs.

See all problems of the 2010 Ford Escape.

car image   Steering problem of the 2013 Ford Escape 10
Failure Date: 08/23/2016

The contact owns a 2013 Ford Escape. While driving 20 mph, the steering wheel seized without warning. The contact loss control of the power steering. The contact could not regain control and the vehicle was towed. The manufacturer was made aware of the issue. The failure mileage was 90,565.


 
car image   Steering problem of the 2008 Ford Escape 11
Failure Date: 08/22/2016

The contact owns a 2008 Ford Escape. While driving approximately 75 mph, the steering wheel seized without warning. The contact observed an abnormal odor and pulled the vehicle over. The contact shut off and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, but was not diagnosed nor repaired. The manufacturer was made aware of the issue. The failure mileage was 77,850.

See all problems of the 2008 Ford Escape.

car image   Steering problem of the 2009 Ford Escape 12
Failure Date: 08/21/2016

Power steering eps assist steering torque sensor (pscm) went out. Nhtsa #14v284000. Ford recall 14s05. Purchased 12/14 at brandon Ford (FL). Not ever informed of recall. Actually texted that they did not know of recall. Called Ford who put a case # on it. Review done by Ford but they said brandon Ford did a test on it and reprogrammed the sensor. Ford denied the claim stating it had been 12 months or 12,000 miles since purchase. The vehicle only had 18,800 miles at purchase and has approximately just over 32,000 miles now. On Fords service phone line where one goes directly to the specific recall there is no mention of not honoring the full replacement of parts and labor dependent on if it is under 12 months or 12,000 miles. Neither does it state that in the online recall info. The cost for this repair we have been told is some $1300. The car is sitting at autonation Ford in panama city, florida right now. The service manager and the assistant to the general manager at brandon Ford are not returning calls and voicemessages. This has been a fiasco with Ford. My daughter or anyone else could be seriously injured or worse and it states such especially at low speeds on the Ford recall recording line message yet nothing is being honored or done. Luckily she was stationary in a driveway and the car was in park when the failure occurred instead of on a street, highway or interstate.

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car image   Steering problem of the 2009 Ford Escape 13
Failure Date: 08/21/2016

The contact owns a 2009 Ford Escape. While the vehicle was parked, the contact attempted to start the vehicle and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed nor repaired. The vehicle was previously reprogrammed per NHTSA campaign number: 14v2840000 (steering). The manufacturer was notified of the failure. The failure mileage was 111,700.

car image   Steering problem of the 2005 Ford Escape 14
Failure Date: 08/16/2016

I was driving with my daughter in the car came to a stop and the sub frame being rotted collapsed and my tire kinked out.

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car image   Steering problem of the 2010 Ford Escape 15
Failure Date: 08/15/2016

The ignition switch on my vehicle no longer works and has to be replaced. This is a recall for the 2009 Ford Escape but not the 2010 and Ford is telling me I have to pay between $500 and $600 to fix something they know if broken. The advisor even told me that Ford is aware it is the exact same parts in the 2009 and 2010 that is broken but Ford will not issue a recall until enough people complain about the issue. What kind of crap is that. So I now have a vehicle I am still making payments on because I purchased it preowned and cannot drive it because Ford has defective parts in the vehicle and refuses to own up to it until enough people come forward to complain about it. I spoke with an advisor at the five star Ford in plano, texas.

car image   Steering problem of the 2014 Ford Escape 16
Failure Date: 08/13/2016

While driving 50mph just before 90deg. Corner light came on dash power steering just quit. Was barely able to pull over and stop. I shut car off and check found nothing. When I restart problem went away took car to dealer but it read no codes so they wont do anything. So when will it happen again? find hard to believe when hook up it only reads what is wrong and no history of what happened.

See all problems of the 2014 Ford Escape.

car image   Steering problem of the 2009 Ford Escape 17
Failure Date: 08/01/2016

Started car, went to back out of parking space and there was no steering. Pulled back into space and turned car off, popped hood to see if I could see anything wrong. Waited a few minutes, started car again, steering was fine. Notice I did not get hood down all the way, so I pulled over, turned off car, and secured hood. When I got back in the car, lost steering again. Turned off car, steering worked again. Made it home. Waited a few minutes after turning car off, and restarted it. Again no steering. Took brute force to turn wheel. At no time did a warning light come on indicating any trouble.

car image   Steering problem of the 2011 Ford Escape 18
Failure Date: 08/01/2016

The contact owns a 2011 Ford Escape. While in reverse, the steering wheel suddenly became locked and would not turn. The contact indicated that the failure occurred on two separate occasions. The vehicle was taken to an independent mechanic who diagnosed that the electronic steering torque sensor was faulty and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 119,000.

car image   Steering problem of the 2008 Ford Escape 19
Failure Date: 08/01/2016

Tl- the contact owns a 2008 Ford Escape. The contact stated that the vehicle had experienced a loss of electrical power steering. The failure occurred without warning. The vehicle was not diagnosed or repaired. One year prior the vehicle had its pscm software updated under NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 159,337. Kh.

car image   Steering problem of the 2008 Ford Escape 20
Failure Date: 08/01/2016

The contact owns a 2008 Ford Escape. While driving at a slow rate of speed and making a left turn into a intersection, the power steering malfunctioned and the steering wheel became very difficult to turn. The dealer diagnosed that the torque sensor signal was faulty and needed to be replaced. The contact indicated that the vehicle was inspected in September of 2014 for NHTSA campaign number: 14v284000 (steering) with 68,000 miles, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 88,000.

car image   Steering problem of the 2011 Ford Escape 21
Failure Date: 08/01/2016

4 separate times while driving, the steering wheel completely locked up and could not turn the steering wheel at all. Luckily, was able to stop, turn car off, restart, and the steering wheel unlocked and was able to proceed. This all happened within two weeks. Very scary situations.

car image   Steering problem of the 2009 Ford Escape 22
Failure Date: 07/31/2016

Vehicle no power and surging.

car image   Steering problem of the 2003 Ford Escape 23
Failure Date: 07/23/2016

While driving, the front right tire felt like it was going to fall off the vehicle. I took it to my mechanic who stated that the sub-frame was cracked and Ford had a recall in place. I had it towed to the nearest Ford dealership who stated that it would be covered under the recall. Instead, they put a cross-bar on the cracked sub frame because they determined it was "not broken" only "cracked". The sub frame had "rusted and corroded" due to Ford's own admittance of "faulty parts". I asked if the vehicle was safe and they stated "no". I asked if the vehicle would pass inspection and again they stated "no". I asked if this was a "bandaid" that they put on to make themselves feel better about the fact that anyone operating the vehicle could lose total control. I asked to speak to a manager, who told me there was nothing he could do. He did state he would makes some calls and called me a day or two later to say, that his manager said if I wanted the vehicle fixed, I could pay $1,200 for the part and an additional $600-$800 in labor to fix the vehicle, or I could trade it in. I am beyond frustrated that Ford will not back up their product. The vehicle has less than 65,000 miles on it!.

See all problems of the 2003 Ford Escape.

car image   Steering problem of the 2016 Ford Escape 24
Failure Date: 07/15/2016

In follow up to my original complaint number 10885168, steering assist malfunction while operating on the massachusetts turnpike, which resulted in a loss of power steering, the dealership confirmed the vehicle needs a new steering rack at 2500 miles.

car image   Steering problem of the 2002 Ford Escape 25
Failure Date: 07/11/2016

Had recall 14s02 performed on 12/30/15. Installed front subframe crossbrace. This does not fix the problem. Passenger side subframe rusted out and failed. The crossbrace kept it from completely coming apart but car is now not safe to drive. Ford will not do anything about this saying they already performed the recall. This recall should be expanded to include subframe replacement.