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Suspension Problems of Ford Escape - part 1

Ford Escape owners have reported 356 problems related to suspension (under the suspension category).

car image   Suspension problem of the 2005 Ford Escape 1
Failure Date: 07/29/2015

I heard a load banging noise coming from the rear of my truck. After stopping to look at it my passenger side rear wheel well and strut were completely crumbled and my strut was no longer attached. I know my vehicle is 10 years old, but the mechanic I took it to said he has never seen anything like that ever on a car that old. He has been a mechanic for 40 years. After researching a little it seems there are thousands of complaints with the same issue. All on the rear passenger wheel well. These complaints range from different states and even other countries. To me if many many of the same vehicle is having the exact same problem then it sounds like a defect in the parts. I just thank god I wasn't going at a high speed and hit a pot hole or something. Something should really be done about this.

See all problems of the 2005 Ford Escape.

car image   Suspension problem of the 2004 Ford Escape 2
Failure Date: 07/22/2015

Right rear shock breaking free due to rusted out inner fender well. Called Ford. They wont back the problem even though thousands of owners have complained and there are currently no replacement parts for repair. This is an unsafe situation and causes a swerve in stability. It is also causing repairs to be made unsafely with cob job fixes. It needs to be addressed with Ford to do something about it.

See all problems of the 2004 Ford Escape.

car image   Suspension problem of the 2005 Ford Escape 3
Failure Date: 07/20/2015

While driving last week I heard a "rattling" I had not heard previously. I pulled over and inspected my wheels and discovered that the rear passenger wheel well above the top of the tire had rusted out. Closer inspection revealed that the strut mount had completely separated from the vehicle and the strut had "speared" thru the interior plastic sidewall, thus rendering the vehicle inoperable. I shudder to think what might have happened had I had my child in the car and we were travelling on the highway. Upon researching on you tube how to repair this problem,I was astounded to find out that the most common problem related to 2005-06 Ford Escapes,was very specific in stating that the rear-passenger wheel well was rusting and corroding on these particular vehicles,sometimes resulting in the strut to become disengaged. This sounds like a very serious safety issue,but Ford customer relations told me "sorry,but there is no recall for this and that there was nothing they can do for me. As a single dad,military veteran,and low-income earner,I am looking for help for myself and fellow Ford Escape owners because this sounds like shoddy car construction from the Ford motor company. Please help me because I can't work at the moment until this vehicle is repaired,and I can't afford the repair bill until I get back to work,I am disheartened and upset about this whole ordeal. Please look into this.

car image   Suspension problem of the 2002 Ford Escape 4
Failure Date: 07/18/2015

On July 18, 2015 at approximately 1:30 pm I was driving up bear creek mountain and heard a loud pop then the vehicle started sliding before I finally got it to stop. I slide about 50 feet and if I'd slide about 3 more feet I would have been over the side of the mountain. The sub frame had snapped in two and it pulled the right front axle out. This made the vehicle inoperable. The vehicle had to be put on a roll back and taken away. Also damaged was the right front tire and ,molding around the fender. If I had been on the interstate with this vehicle my family would not have survived the wreck. It is lucky that we didn't go over the mountain. I did nothing to cause the sub frame to break and I think Ford should be held liable. I spoke with the Ford customer relations center and they told me that because there was no extended warranty and it was not under the 2002 Escape recall and that the fact that there was no fire or large crash that they could do nothing about the sub frame breaking. My insurance carrier has also contacted Ford customer relations and was told the same thing. I asked the lady at Ford if someone had died in the wreck would I still be told the same thing and she replied yes. According to Ford they can't give out telephone numbers to legal department or addresses or email addresses. I was also told that I could not speak to a supervisor because they could not transfer calls. I was transferred to the lady I was speaking to by another lady. Go figure. I think that Ford is liable for this structural failure and needs to make things right.

See all problems of the 2002 Ford Escape.

car image   Suspension problem of the 2005 Ford Escape 5
Failure Date: 07/09/2015

Rusted out shock tower. Passenger rear panel all rusted out and large hole. Took it to dealer who said it is not under warranty and would have to go to a body shop. As I looked online, I have found that this has been a huge problem with this car and am surprised that there has not been a recall. Contacted Ford who said they can do nothing for me.

car image   Suspension problem of the 2004 Ford Escape 6
Failure Date: 07/08/2015

The contact owns a 2004 Ford Escape. While driving approximately 20 mph over a speed bump, an abnormal noise came from the rear of the vehicle without warning. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to a dealer where it was diagnosed that the rear passenger shock tower had excessive rust and fractures, and had begun to detach from the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,911.

car image   Suspension problem of the 2004 Ford Escape 7
Failure Date: 07/05/2015

Changed the rear shocks after a week with the new shocks in I noticed a noise when going over bumps the shock mount is rusted out and the car is now unable to be driven until it is fixed and from what I have been reading most shops will not touch it because of a liability issue, not to mention if I find a garage that will fix it the cost is going to be more than the value of the vehicle! why has this not been recalled yet? very very dangerous!.

car image   Suspension problem of the 2004 Ford Escape 8
Failure Date: 07/01/2015

Driving down the road when I heard a loud bang. Maybe hit a small pothole. Upon investigation, the entire sheet metal section where the rear strut mounts to the body was rusted through. All other wheel wells do not have this problem. Clearly a production problem with the underbody coating. Many other formal safety complaints talk about this particular wheel well. This vehicle was manufactured in kansas city assembly in 10/03. This should be investigated as a safety recall item as it can impact stability in cornering.

car image   Suspension problem of the 2004 Ford Escape 9
Failure Date: 06/26/2015

My wife was going to the store and hit a small bump in the road at approx. 35mph. When she returned home she said there was a rattle in the rear of her car/truck. I took a look and the top of the shock and the shock housing was completely broken away from the suspension of the car/truck. The entire wheel well broke away from the car/truck. Can not drive our car/truck in this condition. Glad she was not hurt. Could have got caught in rear wheel. I see a lot of these cars/trucks with same problem. Ford needs to repair my ride!!!!.

car image   Suspension problem of the 2002 Ford Escape 10
Failure Date: 06/23/2015

Driving about 25mph hear a loud clunck lost controll of vehicle break pedle to the floor truck still moving had to use er brake to stop. Got out passanger front tire was turned completly diff way, the ball bearer was detached, this could have killed me if I was on freeway! called Ford they continued to tell me this wasnt part of recall called mehcanic said the subframe so rusted it has completly detached from ball bearers causing tire to basically fall off. Ford will not fix it, gave me every other alternitive on what it could be. I had it towed to my house, Ford wont have it towed to the lot to look at it and on top of that wont see it for a week if I do get it towed up there! what a mess. Ill never shop with them again. They wont care until this kills someone.

car image   Suspension problem of the 2005 Ford Escape 11
Failure Date: 06/16/2015

Right rear wheel well is so rusted out that the shock mount has completely detached from the body. Definite safety issue. 2005 Ford Escape XLT.

car image   Suspension problem of the 2005 Ford Escape 12
Failure Date: 06/14/2015

The upper shock mount on the rear passenger side rusted right through and fell off which cut my breakline which could've led to a fatal accident. I also have a child, this is extremely dangerous and should be recalled. The system check and abs light never came on either.

car image   Suspension problem of the 2004 Ford Escape 13
Failure Date: 06/05/2015

The right rear passenger wheel well rusted out, causing the sudden dislocation/breaking of the shock mount which in turned caused damage to my tire, and wore through the interior of the car. The damage is extensive and upon researching the issue, it appears that this exact thing has happened (only on the right rear side of the vehicle) to thousands of 2004/2005/2006 Escapes. This has been a known issue since at least 20011/2012 and is a dangerous defect that is usually not cost effective to fix, based on the mileage of the cars at the time of the problem. Because the left rear does not experience this issue, it must be a defect in manufacturing and Ford really needs to step up and offer a recall to fix it as well as reimbursing owners who've experienced the problem and chosen to do repairs to a vehicle in otherwise great running order.

car image   Suspension problem of the 2005 Ford Escape 14
Failure Date: 06/03/2015

Noted at a local car repair shop that my passenger rear inner fender is rusted so bad that the metal where the shock is attached to is coming away. While driving on bumps, am now hearing loud clunking sound and no longer driving the vehicle for fear of the shock falling off. Car shop stated that they've seen 12 Escapes come through their place with the same issue on the same side that were 8-10 years old.

car image   Suspension problem of the 2006 Ford Escape 15
Failure Date: 05/21/2015

My rear passenger wheel well is completely rusted out. This is the only one affected. The strut mount is lose and is going to fall off. I can no longer drive my vehicle. It is very unsafe for my son and I to drive and ride in. There has been numerous complaints and there needs to be a recall before someone is seriously injured or killed.

See all problems of the 2006 Ford Escape.

car image   Suspension problem of the 2005 Ford Escape 16
Failure Date: 05/21/2015

The contact owns a 2005 Ford Escape. While driving at 25 mph, the suspension failed without warning. The vehicle was taken to an independent mechanic who diagnosed that the rear suspension rusted and that there was a possibility of the suspension separating from the body of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 137,000.

car image   Suspension problem of the 2005 Ford Escape 17
Failure Date: 05/16/2015

Have heard this noise like a window or door rattling for awhile and couldn't find the problem. Finally looked at it really good one day and found the right wheel well and shock were completely rusted out and just sitting there. Unsafe to drive so we took it home and parked it. This car was bought for my grandaughter and her baby to be a safe car for her and now we have to park it and figure out what to do because we still owe on this vehicle and can't afford to pay it off or get another one right now.

car image   Suspension problem of the 2004 Ford Escape 18
Failure Date: 05/15/2015

Rear passenger wheel well where the shock mounts to the body is completely rusted out and detached from the upper body of the vehicle. I was traveling on the interstate at about 65mph when this piece broke loose from the rest of the body. This is very dangerous, and almost caused me a serious accident on a busy highway. There are hundreds of other complaints filed just in this database alone with the same exact issue, rust/corrosion of the rear passenger wheel well where the shock mounts to the body. The Ford dealership that I had my vehicle towed to told us that they have recently seen 4 or 5 other Escapes that have the same exact issue. Please investigate, this is a serious safety concern.

car image   Suspension problem of the 2004 Ford Escape 19
Failure Date: 05/14/2015

Going 20 mph down side road and hit pot hole. The part that you mount the rear shock to came apart do to rust and knocked a hole in rear wheel housing. Car is unrivalled and insurance will not cover do to it being a time related thing. There was no rust in wheel well or holes before. Very very disappointed. I insurance said it's a flaw in the design of Ford. They have no recalls in past or present.

car image   Suspension problem of the 2005 Ford Escape 20
Failure Date: 05/08/2015

Heard a thudding from rear end. Looked underneath as nothing loose in the vehicle. The passenger side rear wheel well is very rusted. No support for shocks. There was an undercoating with debris under it. Took out a lot of sludge/rust/debris from under that coating. Body shop says $5000 to fix it properly, and the other side is starting to rust as well (driver rear wheel well).

car image   Suspension problem of the 2004 Ford Escape 21
Failure Date: 05/05/2015

Rear passenger wheel well rusted shock came off. Ford won't fix it. Driving with one rear shock.

car image   Suspension problem of the 2004 Ford Escape 22
Failure Date: 04/30/2015

Clunking noise and rough ride. Found passenger side rear wheel well extremely rusted out and shock essentially detached from vehicle. The rest of the vehicle has no rust aside from small surface rust on non-painted pieces. Searched online to find this problem is extremely common with these Escapes, yet no recall has been issued despite the obvious defect and safety concerns.

car image   Suspension problem of the 2004 Ford Escape 23
Failure Date: 04/27/2015

The rear passenger side wheel housing where the shock mount is located rusted and there is a big hole. Looking online there are multiple complaints about the exact same issue. Thank god I brought it into my mechanic before it tore my tire apart.

car image   Suspension problem of the 2005 Ford Escape 24
Failure Date: 04/25/2015

I have a 2005 Ford Escape and the passenger side rear wheel well has rusted out to the point that where the shock is mounted has broken free of the inner fender well causing handling problems with the vehicle. I am concerned that this may cause an accident. I really think an area of this great importance should not ever rust out let alone in just 10 years. I feel this is an engineering problem on Ford motor companies part. I did some research and found that this seems to be a common problem on this model. Were do I go next and I can see this being a costly repair as well. Help!!!.

car image   Suspension problem of the 2005 Ford Escape 25
Failure Date: 04/24/2015

Heard loud noise from rear of vehicle especially at low speeds. Removed inside panel to find that rear passenger wheel well rusted through causing shock mount to tear through frame and was no longer attached to frame. Consulted with Ford, no recall for this model year,,,but for previous year and following year?!! took vehicle to body shop for repairs. Vehicle for kids and deemed unsafe or dangerous for them. Ford. . . I buy a lot of vehicles from you. . . You need to make this right for us!.