Ford Expedition owners have reported 39 problems related to door latch (under the latches/locks/linkage category).
Letter from congressman on behalf of constituent, regarding a safety defect with child safety locks on the rear door of his 1997 and 2000 Ford Expeditions. The consumer owns the 1997 Ford Expedition and his wife owns the 2000 Ford Expedition. The consumer stated on both vehicles, after 3 or 4 operations of the rear door inside inside handles, the child safety locks will gradually move themselves from the off position to the on position. The next passenger that occpies the rear seat, who attempts to open the rear door will be locked inside until someone opens the rear door from the outside.
See all problems of the 1997 Ford Expedition.
The contact owns a 2001 Ford Expedition. The contact stated that the driver's side door handle in the passenger compartment was stripped to the point where he could not use it to exit the vehicle. The handle finally detached from the door and cannot be bolted back. Ford stated that there were no recalls. The purchase date was unknown. The current and failure mileages were 93,450. Updated 03-04-08.
See all problems of the 2001 Ford Expedition.
The contact owns a 1997 Ford Expedition. While exiting the vehicle the driver side door closed abruptly without intention. Consequently the driver sustained moderate injury to the head, and the eye area was also heavily bruised. The ambulance was not called to the scene. The vehicle has not been inspected for the malfunction at this time. The failure and current mileages were unknown. The VIN was unavailable.
Child safety locks began engaging on their own and my children were unable to exit the vehicle. For safety concerns (in case there was an accident, etc. Where my children had to get out) I took the vehicle to be repaired and then asked for reimbursement as it was a safety issue. (no recalls for this problem were found). Ford does not believe this is a safety issue, nor does it believe I am due reimbursement. I disagree and believe a recall should be imposed and I should be reimbursed.
See all problems of the 1999 Ford Expedition.
2006 Ford Expedition limited. Consumer writes in regards warranty repair dispute and driver's side power window being extremely slow in the closing operation
the dealer lubed the window and stated there was no problem found. After complaining several times about the window, the dealer finally determined there was a problem. However, the consumer was informed the parts and labor were not covered under the extended warranty. The consumer stated the problem existed going back to Dec 11, 2006 and the defect was not addressed or corrected while the vehicle was under the original factory warranty. The consumer stated he should not be responsible for repairs that were callously overlooked and ignored by the dealer. Also, the lower radiator support to the body mount was severely rusted and showed signs of actual material failure. The consumer stated the condition can and will evolve into the root cause of both mechanical and safety related failures. The major body and front frame support failing under driving conditions could lead to engine failure, and loss of control of the vehicle. The most serious safety concern, was the front brake lines which were showing signs of serious rust. The dealer informed the consumer the lines could only be replaced under warranty if there were signs of leakage. The consumer stated corrosion in the form of rust would compromise the integrity of the steel brake lines, allowing brake fluid to leak out resulting in a total loss of braking power. The left rear door would not open from the inside, the driver's front door had to be slammed in order for it to close properly, the front axle drive pinion was leaking and had to be replaced.
See all problems of the 2006 Ford Expedition.
: the contact stated the child safety locks on the rear doors engaged themselves. The contact must exit the vehicle and open the doors for passengers. The dealership repaired the problem, but it is occurring again.
The contact complained about several problems with vehicle. First, the accelerator pedal stuck. The dealer cleaned the throttle body which seemed to solve the problem. The vehicle would sometimes surge forward. She thought the surging was related to apparent transmission problems. She finally had the transmission rebuilt. Part of the cost was covered under the extended warranty. Secondly, the seat belt in the middle row did not retract correctly. The dealer could not duplicate the problem. Therefore, no repairs were made to the seat belt. Thirdly, the left rear door actuator had to be replaced because the power locks were not working. Fourthly, the rear passenger child safety lock did not work properly. Once the child safety lock was deactivated, and the door handle was raised from the inside, the child safety lock activated. The contact's husband corrected this problem by taking apart the lock and cleaning it. She had to push very hard on the exterior key pad to get it to work. The dealer did not think this was a problem since she was able to get it to work eventually. Lastly, the right front power window worked intermittently. The dealer could not duplicate the problem, and no repair was made.
I have a 2000 Ford Expedition. For some reason the child safety locks on the back doors have started locking themselves every time the doors are closed. I have checked some chat rooms a found that this seems to be a problem that alot of people are having. My question is , should Ford be liable for the repair? Fords estimate for the repair is 450. 00.
See all problems of the 2000 Ford Expedition.
The new 14 passenger Ford van is a passenger hazard for people in the back three rows of seats if someone is not in the second row. The rear door latches are next to impossible to reach from the third row. I am located at jet propulsion laboratory in pasadena, CA. The van is a vpsi leased van. How can I get the latch fitted with an electric opener?
I am contacting vehicle safety and vpsi on this issue. Ford motor company
customer relationship center
p. O. Box 6248
dearborn, michigan 48126
tdd for the hearing impaired:1-800-232-5952
Monday - Friday 8:00 am ã‚?? 5:00 pm local time.
See all problems of the 2007 Ford Expedition.
The contact owns a 2002 Ford Expedition. He states that the doors will actually lock them in the vehicle even though the child safety switches are turned off. The switches are defective so when passengers in the vehicle pull the handle to get out the doors will automatically lock. This involves both locks in the back of the vehicle. Updated 12/07/05.
See all problems of the 2002 Ford Expedition.
2003 Expedition XLT
front door locks, pinch the my arm , with my arm resting on the window ledge, the door locks engage as the vehicle begins to move. . . . . . . The pinch is so severe that is leaves a bruise for several days.
See all problems of the 2003 Ford Expedition.
Consumer complained about front brake rotors. The front brake rotors were checked on three separate occasions but problem recurred. The dealer told the consumer the problem was due to dust. The vehicle was taken to two outside sources who concluded that the brakes were bad and that the rotors needed to be replaced. The consumer has also replaced the steering rack, seat motor and automatic door lock.
1) child safety locks constantly engage (e. G. Lock is turned off and then switches to lock) during normal driving on both rear passenger doors of vehicle. I believe the locks safety child door locks are defective since both locks are affected and should not move when set to either lock or unlock. 2) passenger sitting in the rear have to have someone open the door from the outside to let them out and this could be dangerous since it greatly affects the ability of passengers to normal degress the vehicle in the event of an emergency. Conversely, if a small child is in the back seat, the locks shoud not unlatch to and enable the children to open the door while the vehical is moving. 3) took car to dealer, dealer states locks are not in warranty and will cost $400 plus to replace each lock whioch is unacceptable. Vehicle is was less than 4 years old when problem started to occur.
Our locked vehicle was broken into and a considerable amount of personal property was stolen with no apparent forced entry. When we spoke to a police officer we were told that there was a design flaw in this particular vehicle in which a small screwdriver can be inserted under the keyless entry door lock and pop open the door locks. When we inspected further, we did find a small dent and gouged out paint from apparent use of a screwdriver. We purchased this vehicle from a dealership in January of 2004. Have there been any service bulletins pertaining to this and should the dealership have rectified this problem before putting it back out on the market?.
(reference complaint 10014138). 1997 Ford Expedition, 4x4, 4. 6l. Rear passenger door child locks automaticly set, on a random basis, not allowing the rear passengers to exit the vehicle on there own. This could pose an extreme safety hazard in an accident situation or any time a person might need to exit the vehicle in an emergency. Is there a resolution to this problem? the number of failures is countless.
A burglar was able to insert a screw driver between the driver's side door handle module and the outer wall of the door and remove the handle module and open the door and steal various items in the vehicle without setting off the alarm.
Child safety locks on both rear doors automatically engage after the door is shut, or the car is driven for several miles. Sometimes the switch is hard to flip back to unlock without jiggling the outside door handle. I have made sure both switches were secure in the unlock position before passengers rode in the back, only to have the doors automatically lock while on our way to our destination. Very hazardous in an emergency.
The consumer stated that when she rested her arm on the front door the automatic lock pinched and pulled her skin into the locking mechanism. She also stated that this has happened to her more than once, and if this happens to a small child it could really be a problem.
Child safety locks engage locking passenger into vehicle. Passenger is not able to exit vehicle without someone opening the door. Locks are set manually however even if they are set to off, once the door is closed it locks itself. It happened on both doors equipted with child safety locks. First on one side, then on the other.
Passengers were locked in and unable to get out of vehicle even though doors were unlocked. Cause unknown dealer notified.
While in the vehicle the consumer could not open the rear doors from the inside although the child safety locks were not engaged. The dealership had been notified. Both of the rear doors could be locked from the inside without the child lock being manually engaged. The rear doors were opened with normal use and was an intermittent problem.
Consumer states that the child locks are engaging themselves intermittently without warning. Dealer advised that locks are mechanical and therefore can not duplicate problem. Concerned about safety of passengers if they need to exit vehicle in an emergency. Ts.
See all problems of the 1998 Ford Expedition.
2000 Ford Expedition, child safety locks/rear door latches child safety lock on rear doors activate by themselves, making it impossible to open rear doors from inside. Ford was contacted already but they mentioned that this is not a recall and if repairs are necessary it will be at my expense. I explained to them that this is a safety hazard for passengers in the back seat and it could lead to a tragedy which will affect my family and other Ford Expedition owners as well.
Consumer states the child safety lock on both rear doors would engage it self every time the doors are close shut, dealer notifed. Nlm.
The child safety seat locks in vehicle are defected says dealer. Consumer states' the only way the rear passenger can exit vehicle is to stick hand out of the window and unlock. Please provide any further information. Ts.
Child protection safety lock on the door would slip down inside, after the door has been opened several times a day. This would cause the passenger in the rear not to be able to exit unless the door was opened from the outside. Dealership informed owners that nothing could be done. *akjlg.
The rear passenger door child safet locks engage automatically. The switch will drop into child safet lock position on its own. I have read through many other complaints posted to this web site of similar story. The passenger either has to put the window down to open door from grabbing outside handle or wait for another passenger to open the door from the outside. This can be cause for concern to passengers locked in the vehicle during accidents. Child safety locking mechanism should be replaced. Had this replaced once under extended warranty to only have it fail again. Currently lodging the switch in place to keep it in from falling into place automatically.
- the contact stated that the 2000 Ford Expedition XLT had a number of problems with the child safety locks. When someone was seated in the back seat the safety locks would engage automatically and the passenger could not open the door. The contact spoke to the dealership, and stated that they he should have the locks replaced at his own cost. The contact stated that he felt that this is safety problem if a crash occurred the back passengers could not get out of the vehicle on his/her own. The contact filed a complaint with the manufacturer and was given case # 1453250607. The failure mileage was 5000 and the current mileage was 88000. Updated 03/19/07.
The rear passenger child lock began to engage intermittently, it then progressed to full time preventing exiting from the vehicle on the right rear side, now the drivers side is doing the same thing. Nlm.
Child safety lock would engage by itself and cause doors not to open from either side. Dealer notified, and made repairs. The consumer states that not to be able to open both rear doors from inside is a big safety issue.
Rear doors keep going into child's lock mode. The rear passenger door locks in automaticaly and pauses danger during emergency.
On my 1997 Ford Expedition, the child locks on both rear doors activate on their own. This started a couple of years ago on one door, but has gotten progressively worse such that 70-80 percent of the time the child locks on both doors will activate while driving and people cannot exit the second seat without someone opening the door from the outside. Once the door is opened, the child lock lever can be set to the non-lock position, but upon driving the car again, the locks activate. This is a severe safety problem, and by reviewing the NHTSA website and talking to other Expedition owners, it is a very common occurrence in this model.
Child safety latch locks by itself. Nlm.