Ford Expedition owners have reported 9 problems related to hatchback/liftgate support device (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Expedition based on all problems reported for the Expedition.
The paint finish on the rear liftgate has several "bubbling" areas and has started to flake off in several areas. This issue was first noticed when the vehicle was less than 5 years old. There has never been any physical damage to this area nor has it been repainted. I have researched online and discovered that this was due to a contaminant at the paint facility for these vehicles at the time, is a very common problem for these model years, and that Ford refuses to take responsibility or issue a recall to have this issue repaired. When I contacted Ford about the issue, they recommended I submit a complaint with your agency.
See all problems of the 2011 Ford Expedition.
The contact owns a 2007 Ford Expedition. The contact heard a loud noise coming from the vehicle while it was parked and unoccupied. The liftgate hydraulic cylinder exploded into small pieces even though the liftgate was not engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 85,000.
See all problems of the 2007 Ford Expedition.
The contact owns a 2007 Ford Expedition. The contact stated that while the lift gate would open without warning, it shut with a lot of force. The contact has taken the vehicle to a dealer who informed the contact that the two arms on the lift gate needed to be replaced. The contact has not had the two arms replaced. The contact called the manufacturer regarding the lift gate and they informed the contact that a service representative would notify him. The contact has not received a call from the service representative. The contact is concerned that someone could be injured by the lift gate. The failure mileage was 45,000. Updated 11/16/10.
We purchased a used 2007 Ford Expedition el with 40,000 miles on it from a certified Ford dealership. After a few months we noticed that the paint on the hood and the liftgate was bubbling. We took it to the dealership and they said the paint was oxidizing, not rusting. The dealership tried to file a claim under warranty but it was denied. We have tried a second time and waiting to hear back. A vehicle with a $50,000 msrp that has the paint bubbling off after 2 and a half years is terrible. I will think twice before purchasing another Ford product.
The contact owns a 2004 Ford Expedition. The contact stated that there was corrosion on the rear liftgate. The vehicle was taken to the dealer who stated there were no recalls for the failure. The manufacturer was also contacted who confirmed that there were no recalls and offered no further assistance. The vehicle was not repaired. The failure mileage was 97,000.
See all problems of the 2004 Ford Expedition.
2003 Ford Expedition window rolled up on consumer's hand.
See all problems of the 2003 Ford Expedition.
The paint has been bubbling on the liftgate of my Ford, Expedition for years. Just recently, that paint has been chipping, which I'm sure is going to cause rust to form. I've read many similar complaints from other Expedition owners, but I can't find a place where Ford has responded, except to say why it is happening. Will Ford be doing anything to remedy this for their consumers?.
Had the hatchback closed. Shock on right hand side pushed through window & it exploded. Window was shattered.
See all problems of the 1997 Ford Expedition.
Vehicle was parked; went to rear; opened hatch and air springs/cylinders holding hatch released & fell on driver's head; took to dealer & was informed cylinders were defective after 5 months. Dealer is replacing/repairing cylinders.