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Cruise Control problems of the 2002 Ford Explorer



21 problems related to cruise control have been reported for the 2002 Ford Explorer.

car   Cruise Control problem 1
Failure Date: 11/21/2012

Cruise control electrical disengage switch failed. Cruise control could only be disengaged by stepping on the brake very hard or by manually turning off the cruise control on/off switch.

car   Cruise Control problem 2
Failure Date: 07/19/2012

Approximately 30% of the time, the coast button on the cruise control will actually function as the accelerate button. This can be disturbing if you hit coast to increase distance between you and another vehicle. When this does occur, I am able to hit the brake pedal and deactivate the cruise control.

car   Cruise Control problem 3
Failure Date: 07/19/2010

The contact owns a 2002 Ford Explorer XLT. The contact was driving with the cruise control set to 70 mph when the vehicle abnormally began to accelerate over 80 mph. The contact then depressed the brakes to disengage the cruise control yet the vehicle continued to accelerate. The contact then drove to the shoulder and shut the engine off. When restarting, there was an abnormal increase in engine rpms from 5,000 to 6,000. The vehicle was towed to the dealer. The dealer was unable to duplicate the failure but recommended replacing all components of the cruise control mechanism. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 8,200.

car   Cruise Control problem 4
Failure Date: 01/09/2010

2002 Ford Explorer cruise control would not release, the car accelerated each time after trying to release the cruise control. I had to ride the brake to stop the car. I shut the racing engine down and tried to restart and found the engine raced as soon as it was started. If we were in traffic, we may have crashed. I stayed calm but thinking about my wife and son driving the car at times, they may not have reacted as I did. This was a very scary and dangerous situation.

car   Cruise Control problem 5
Failure Date: 03/18/2008

The contact owns a 2002 Ford Explorer. The contact received a notice for recall number 05s28 for the vehicle speed control: cruise control in August of 2007. As of March 26, 2008, the part for the recall repair is still unavailable. She feels that this length of time is unlawful. She called the manufacturer and was denied to speak with a supervisor. There had been no failure to date. The powertrain was unknown. The current mileage was 62,000. Updated 04/14/08. Updated 04/11/08.

car   Cruise Control problem 6
Failure Date: 03/01/2008

While traveling on the freeway my cruise control was acting up, it kept turning itself off, and not keeping a set speed. I got it to turn back on and set the speed to 80 mph. After a few minutes it felt like we were going faster than we thought , I looked down and noticed the cruise control had surged from 80mph to 105mph on its own. This really frightened my and I immediately put the brakes on to slow down and turned off the cruise control feature for the remainder of my trip. I had my husband and my three young daughters in the car and was pretty shaken up about how quickly things could have gone terribly wrong and someone or all of us could have been killed if we were to crash because of this incident.


car   Cruise Control problem 7
Failure Date: 02/29/2008

Speed control does not engage even though it shows that it is on, on the dash board. Once engaged after numerous attempts, the speed will then increase on its own.

car   Cruise Control problem 8
Failure Date: 11/16/2007

Cruise control will not always engage, even when indicator light shows it is on. Initial failures were failure to engage or unexpected disengagement. When it does engage, the speed continually accelerates and does not disengage with brake pedal, must use off button on steering column. All buttons are free. Contacted dealer and manufacturer, and they report no recall on this VIN. Search of NHTSA site shows 3 similar complaints.

car   Cruise Control problem 9
Failure Date: 08/27/2006

The contact owns a 2002 Ford Explorer. The contact received a recall notice for the cruise control in August of 2007. He took his vehicle to a local dealer to have the recall repaired and they stated that the parts would be unavailable until November. He called another dealer and they currently do not have any parts as well. He attempted to notify the manufacturer, but was unable to speak with a representative directly. The contact has not had the speed control switch deactivated. There had been no failure to date. The current mileage was 51,000.

car   Cruise Control problem 10
Failure Date: 09/17/2005

Contact's wife on states on 9-17-05 was driving the 2002 Ford Explorer and she stopped at a red light on a hill. She took foot off of the brakes and the car surged very high and lunged forward, resulting in a rear end collision. The contact was concerned that this may had something to do with the cruise control. The contact's wife did not have the cruise control on at the time of the accident. The dealer did not think this had anything to do with the cruise control. A police report was taken. This was the first incident of this kind. The contact reported of having no problems with the cruise control prior to this accident. .


 
car   Cruise Control problem 11
Failure Date: 08/11/2005

I had just left work with my mother and noticed a smell of burning rubber or wires. We drove for approx. 4 blocks still smelling this. We rolled down the windows thinking it was coming from outside. I even turned off my air conditioning thinking it was pulling the odor in from outside. We then decided we should turn around and go back to my place of employment and have the mechanics check it out. I turned the corner and smoke starting coming out from under the hood. We then pulled over to call our wrecker. The smoke got worse, so we got out of the vehicle and moved away. We then called the fire department. After about 5 minutes flames started coming out from under the hood. Then, there was a small explosion and there was a hole blown in the center of the hood close to the windshield. The flames were then shooting about 6 to 8 ft in the air. The fire department arrived and put the fire out. We have not yet heard if it is a total loss, but I'm sure it is.

car   Cruise Control problem 12
Failure Date: 06/18/2005

The caller saw an new report on 48 hours about Fords burning up and has concerns about his vehicle. The dealer said to call the manufacturer to see what they say. The manufacturer said there was no recall on it. The consumer felt that this was a major safety issue and Ford should replace the part before anything else happens. The consumer is concerned about the cruise control switch and it's potential to cause a fire.

car   Cruise Control problem 13
Failure Date: 05/01/2005

2002 Ford Explorer concerns regarding cruise control fires.

car   Cruise Control problem 14
Failure Date: 02/19/2005

When applying the brakes to disengage the cruise control vehicle would speed more instead of disengaging. Disengaged the cruise control using the hand button. Dealer changed the brake lamp switch.

car   Cruise Control problem 15
Failure Date: 01/08/2005

The consumer's 2002 Ford Explorer sport was parked when it suddenly caught on fire.

car   Cruise Control problem 16
Failure Date: 12/06/2004

While the cruise control was set at 72 mph, the vehicle would not decelerate. The consumer pulled over, restarted the vehicle, but the cruise control was still engaged. The vehicle was towed. The dealership was notified, but did not resolve the problem. The vehicle was shut off as the manual suggested in order to reset, but it did not. The consumer said that her husband experienced this problem numerous times.

car   Cruise Control problem 17
Failure Date: 12/20/2003

Cruise control, vehicle keeps accelerating after cruise control set button is released also when coast button is pushed vehicle will accelerate. Buttons are free and not sticking. This is an intermittent problem. Almost rearended cars on two occasions. Just bought car and have not had a chance to get to delear.

car   Cruise Control problem 18
Failure Date: 09/02/2003

While driving, and after setting the cruise control, vehicle would accelerate beyond the set speed. Problem occurred five times. Manufacturer and the dealer had been informed of the problem.

car   Cruise Control problem 19
Failure Date: 06/02/2003

The consumer was slowly merging when the gas pedal had gotten stuck and the speed increased. The cruise control was not on. The brakes did not stop the vehicle from driving forward. The consumer shifted to reverse but that didn't stop the vehicle until it hit the vehicle in front. Later I lifted the gas pedal up with my foot.

car   Cruise Control problem 20
Failure Date: 05/23/2002

While driving 45 mph consumer applied brake, however vehicle would not slow down, cruise control stayed on. Consumer then depressed accelerator pedal, then the brake throttle released.

car   Cruise Control problem 21
Failure Date: 02/05/2002

Speed control suddenly accelerated from 65mph (where cruise control was set) to 95 mph. It was full throttle and increasing speed when I hit the brake and it stopped accelerating. Dealer says there is nothing wrong and does not know why it did this. I'm still working with them to solve the problem becuase I no longer trust it. I was not touching any controls or pedals when the car began accelerating.