Headlights Problems of Ford Explorer - part 1

Ford Explorer owners have reported 49 problems related to headlights (under the exterior lighting category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.

car image   Headlights problem of the 2015 Ford Explorer 1
Failure Date: 10/26/2017

Oncoming cars are constantly flashing their lights at me because they think that my headlights are on high beam. I took my Explorer to landmark Ford in tigard oregon to have them verify that the lights were adjusted properly. I was told that everything meet specifications. The service manager stated the he and the technician had the same extra bright low beam issues with their Ford pickups. I asked if there was another type of lamp that could be used, but they didn't have any recommendations. I don't know what else to do to resolve the issue. I purchased this vehicle in July 2017.

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car image   Headlights problem of the 2015 Ford Explorer 2
Failure Date: 05/31/2017

Headlights are suppose to be sealed units but when I'm driving in the rain the water gets in. Ford denied warranty replacement of them calling it condensation and that is normal. The water stays in for a day or two but when driving at night it obscures my vision from the light being defused. This is a known problem by Ford and they don't seem to want to own up to it. I sent pictures to them but have since deleted them I will take more the next time it rains when I'm traveling.

car image   Headlights problem of the 2014 Ford Explorer 3
Failure Date: 01/10/2017

The headlights on this vehicle are terrible. They barely illuminate the road in front of me. I find it unsafe to drive at night. On city streets at night the problem isn't as apparent, but when I'm traveling on the interstate or any other road without street lighting, if I'm approached by an oncoming vehicle it's as if I don't even have my headlights on. Side lighting is also an issue when turning at night as its nearly blind. It's a vehicle I really enjoy, but I'm considering selling because I find it completely unsafe for night driving.

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car image   Headlights problem of the 2017 Ford Explorer 4
Failure Date: 01/01/2017

The headlights are far too bright,even in daylight conditions. As an unintended consequence of an effort to increase the visibility of the vehicle,they are quite capable of momentarily blinding oncoming drivers. Obviously,this effort to increase headlight intensity is overlooking the fact that it may be causing serious injury to other drivers.

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car image   Headlights problem of the 2015 Ford Explorer 5
Failure Date: 12/01/2015

The contact owns a 2015 Ford Explorer. While driving at unknown speeds with the low and high beam headlights activated, the lights failed to illuminate properly. There was an abnormal line through the passenger side headlight. The contact called a local dealer (coconut point Ford, 22400 s tamianmi trl, estero, FL 33928) and was informed that the headlights were not aligned. The vehicle was repaired, but the failure recurred. The manufacturer was notified and opened case number: cas13705636. The contact was referred back to the dealer. The failure mileage was 42,000.

car image   Headlights problem of the 2013 Ford Explorer 6
Failure Date: 08/25/2015

We had to replace the headlight pig tail twice as it melted to the bulb.

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car image   Headlights problem of the 2014 Ford Explorer 7
Failure Date: 11/03/2014

The headlights on my 2014 Ford Explorer sport do not safely light up the road at night on a road with no street lights. The low beams project a black line from left to right approximately 6 inches above the dashboard. There is also no light on either side of the vehicle when making a right or left turn. Last week I almost ran into a ditch because I did not have enough light to see the road. I spoke to my Ford dealer and they responded they know of the problem but Ford has not sent out a maintenance bulletin or a recall. I called Ford customer service and they responded they would make note of this issue and would use it to enhance next years model. I responded that they need to fix this years model. The headlights this year (2014) are new. They use a projector system which is not working. I believe this is a major safety concern and a recall should be issued to convert the new lights back to the old style lights.

car image   Headlights problem of the 1998 Ford Explorer 8
Failure Date: 10/30/2014

Tl-the contact owns a 1998 Ford Explorer. The contact stated that the high beams warning light illuminated continuously even after the engine was shut off. The failure recurred whenever the engine was started. The vehicle was taken to an independent mechanic for diagnosis. The technician diagnosed that the headlight module needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the issue. The failure mileage was unavailable. Pam.

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car image   Headlights problem of the 2015 Ford Explorer 9
Failure Date: 08/25/2014

This is just a formal complaint to hopefully avoid accidents: headlights on most new vehicles are dangerous. They do not project, if you face a garage, there is a distinct line where above this line there is no extra light and below the line is where the headlights shine. When going up and down hills you can see about 3 feet in front of you and no further. It is just as dangerous around curves. You can't read street signs and it would be hard to see deere standing on the side of the road. I had my headlights adjusted up by the dealership and everyone flashed their brights at me so I had to have them turned back down. Miy husband has a new Hyundai, everyone is flashing their brights at him and they are not on. My daughter-in-law who has a chevy said the same thing and she drives with her brights on as much as she possibly can since the low beam is so horrible. Take a test drive in the country on hills and curves at night you'll see just how dangerous these light truly are.

car image   Headlights problem of the 1997 Ford Explorer 10
Failure Date: 06/25/2014

The 1997 Ford Explorer 4d eddie bauer edition has a computer controlled message center. The message center controls among other things the vehicle headlights and fog lamps. The light out module (lom) also known as the indicator warning system control is located inside the message center console and runs "hot" in temperature because of a flawed design. The current design leads to internal electrical system failures that result in a loss of the low beam headlights. The system is designed to notify the driver of a headlight or lamp failure, etc, however, the failure of the notification system causes the low beam headlights (and fog lamps as they are on the same circuit) to fail. On June 25, 2014, the second failure of the system occurred (we are the original owners and have previously replaced the indicator warning system control or light out module (lom) at great expense). Ford motor company must recall the 1997 Ford Explorer eddie bauer edition and any other like designed Ford product with a light out module (lom) that fails leaving the driver without low beams and no means of fixing the said defect without an authorized Ford dealer's repair (at great expense) that is life threatening in the interim. Such repairs are not possible if on an extended trip in rural settings. The absence of low beam headlights after sunset and before sunrise is life threatening and unacceptable to the occupants of a 1997 Ford Explorer as well as to pedestrians and other vehicles who cannot see the Ford Explorer operating without headlights. The corrective solution needs a venting system such that the message center does not continually melt the indicator warning system control or light out module (lom). Thank you for your service and for your prompt attention to this defect requiring a corrective recall.

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car image   Headlights problem of the 2014 Ford Explorer 11
Failure Date: 06/01/2014

The headlights on the 2014 Ford Explorer do not illuminate the road when turning, esp to the right. The driver turns into darkness. Therefore if you are turning right at night, the driver can not determine if a pedestrian is in a crosswalk or if the lane he/she is turning into is obstructed or compromised in any way. This has been a problem with this vehicle since I got it but I was able to limit my night time driving until recently. Now I have come to realize how dangerous the inability to see into the turns you are making is. In October 2015, I was turning right on to a busy state highway at night. Because the headlights do not illuminate the road through the turn, I could not see where my lane was, overestimated the distance and then realized as I straightened the vehicle that I was in the lane of oncoming traffic traveling at 60 mph from a distance of about 1/4 mile! if I had not quickly moved into the correct lane, many people could have been injured or killed. This incident prompted me to realize how dangerous these headlights are and to formally report the problem here and to the Ford CO. After this incident,I took my Explorer to my Ford dealer who checked the headlights and told me that there was an "engineering/design flaw" that the service department could not fix. I then filed a safety complaint with the Ford CO. A representative called me within 48 hrs. She explained that she had talked to my Ford service department who told her that there was a headlight illumination problem. She also stated that as of this time, Ford considers the headlights to be working within acceptable level. She stated that I needed to file a complaint here and that Ford would not consider this a problem until enough people file complaints through your agency and the Ford CO. . I am fearful that I will injure or kill someone before this is remedied.

car image   Headlights problem of the 2013 Ford Explorer 12
Failure Date: 04/29/2014

Headlight bulb and plastic connector have melted at the connection.

car image   Headlights problem of the 2014 Ford Explorer 13
Failure Date: 04/04/2014

Headlights don't illuminate far enough in front of vehicle and aim down into the road. When making a turn the headlights do not reflect to the edges of the road limiting your vision. We have to stop when making a turn to point the headlights in the direction we want to go because there is no side vision. These headlights are not safe to drive with at night. It's like driving with two flashlights for headlights! this has limited our driving at night. We have been to the dealership to try to resolve this and since found out that there have been numerous complaints for the past two years! will you please contact me and let me know how Ford plans to resolve this safety hazard.

car image   Headlights problem of the 2013 Ford Explorer 14
Failure Date: 03/03/2014

2013 Ford Explorer. Consumer writes in regards to headlights do not illuminate far enough in front of the vehicle and aim down into the road. The dealer informed the consumer, it was a design feature, and there was nothing to fix.

car image   Headlights problem of the 2013 Ford Explorer 15
Failure Date: 11/18/2013

Tl-the contact owns a 2013 Ford Explorer. The contact stated while driving various speeds, the headlights failed. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 23,000. Tw.

car image   Headlights problem of the 2014 Ford Explorer 16
Failure Date: 10/12/2013

When driving on rural unlit roads, the headlights at times light up less than 3 vehicle lengths and or blind oncoming drivers when using low beams. The issue appears to be associated with the recent headlight design which uses a "projector style" lens incorporating a "high beam" bulb and a shutter to create the low beam by cutting off the top portion of the beam. There is "no" light above the cut-off line so when driving down an undulation and/ or during braking, the light beam aims down relative to the road. When going up an undulation, the beam cut-off moves up and shines the uncut-off beam into the eyes of oncoming drivers. Additionally, the headlights have no light onto the shoulder above headlight height so roadside traffic control signs and pedestrians are not illuminated. Situation has been observed by dealership salesman and technician who expressed disbelief. Dealership management and manufacturer customer assistance center have advised condition is "normal and acceptable" even though they have not observed the condition and have refused to do so. No service actions are to be performed per the technical hotline. Other conditions presented by this design are also present creating additional lesser issues. Condition is ongoing since first being observed on first night drive.

car image   Headlights problem of the 2013 Ford Explorer 17
Failure Date: 07/15/2013

The contact owns a 2013 Ford Explorer. The contact stated that the head lights were not adequately designed. When driving with the headlights illuminated, the contact was not able to see any objects through the top portion of the windshield. The contact was concerned about the possible safety hazard of the failure. The manufacturer was made aware of the failure. The failure mileage was 12,300.

car image   Headlights problem of the 2013 Ford Explorer 18
Failure Date: 12/31/2012

Headlight illumination of roadways is severely inadequate. We have both observed this issue with this vehicle since it was purchased new in December 2012 (the primary driver is a 5'5" female, the secondary driver is 5'10" male). The headlights seem to aim too low and leave dark spots in the road, particularly when turning in either direction. And the problem is only exacerbated with higher speeds. Illumination is better on high beam, but one cannot leave high beams engaged during normal driving. These are the worst headlights I've ever seen on a vehicle in over 40 years of driving including cars that I've driven from the 50s, 60s, and 70s, let alone for a modern car.

car image   Headlights problem of the 2013 Ford Explorer 19
Failure Date: 10/01/2012

Headlights do not provide sufficient lighting of the road. It feels like someone has painted black paint on 1/2 of the windshield. On a two lane unlit road the car is unsafe. The lights light up only half way up a street or stop sign and less than that if going downhill. The car has been in the dealership 1 time and the lights have been adjusted as much as possible. The service manager said he drove one and had to stop overnight because it was so bad. This car is not safe to drive at night on a two lane unlit road.

car image   Headlights problem of the 2013 Ford Explorer 20
Failure Date: 06/13/2012

Headlights on this vehicle are the worst that I have ever driven. Had lights adjusted at the dealership and not much improvement. The road does not get very well illuminated. Even though the lights are irritating to oncoming traffic they don't do much to help the driver see the road. This is an ongoing problem since it was new.

car image   Headlights problem of the 1998 Ford Explorer 21
Failure Date: 06/20/2011

May 20, approximately 03:30am, while driving about 35mph to work in the dark with head lights on; headlights unexpectedly turned off. Luckily that section of the street, had street lights working properly; but, I was approaching an unlit stretch of winding road with a 45mph speed limit. This could have become very dangerous. (dashboard lights were not affected. ) turning the normal headlight switch did not seem to fix the problem. I tried the bright light function, which is part of the turn signal lever. They did not come on at first; however when jiggling the "turn signal lever," I noticed a "looseness in the lever, at the base where it connects to the steering column. " wiggling it, turned the head lights back on, temporarily; but, wiggling from vibration in traffic caused them to turn "off" again. The turn signal lever on the 1998 Ford Explorer is used to control the "bright lights" and also controls windshield wipers. I am not certain; but, I believe I had the turn signal lever assembly repaired several years ago by a Ford dealer in san diego. . . Neither of the dealers I used to have service my vehicle are still in business. I believe the problem with the turn signal lever at that time, had to do with the wipers cutting off unexpectedly; and, eventually, not working all together. First: is this something the government should investigate "before" having the vehicle repaired? second: should Ford be the one investigating this problem? third: should Ford replace the turn lever assembly and provide the labor at their expense? . . . On a personal note, after working for the same company for 12 years and being a workaholic, I just got laid off last week. This expense is definitely going to cost several hundred dollars in parts and labor, when I can least afford it. At this time, I can rule out trying to apply for a night job.

car image   Headlights problem of the 2011 Ford Explorer 22
Failure Date: 03/01/2011

The contact owns a 2011 Ford Explorer. The contact stated that the illumination of the headlights was extremely dim. The vehicle was taken to the dealer where they advised the contact that they would adjust the lights. The vehicle was repaired for the adjustment of the headlights. The same failure recurred soon after the adjustment. The manufacturer was contacted and they offered no assistance. The failure mileage was 5. The VIN was unavailable.

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car image   Headlights problem of the 2010 Ford Explorer 23
Failure Date: 12/13/2010

8 days after new vehicle was purchased, I was pulled over by the sheriff for no taillights. The vehicle was later taken into the dealer for repair and they said the fuse was blown and they replaced the 15amp fuse to the Smart junction box. About 50 miles later, a highway patrol drove by and announced on the speaker system to turn on the headlights. I checked and my headlights were on, so I pulled over and noticed the taillights were out again. The next day, the car was serviced a second time and they said they replaced the burned out fuse again and did an extended road test and put 130 miles on the car and said the taillights are working fine. After 5 days of being with the dealer service, we picked up the vehicle, the taillights went out again after 100 miles. We will be in contact with the dealer. . .

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car image   Headlights problem of the 1999 Ford Explorer 24
Failure Date: 01/27/2008

The contact owns a 1999 Ford Explorer. While driving approximately 60 mph at night, the headlights failed for ten seconds before returning to normal. The contact notified the dealer, but they could not duplicate the failure. The failure and current mileages were 110,493. Updated 02-25-08 updated.

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car image   Headlights problem of the 2006 Ford Explorer 25
Failure Date: 01/01/2008

This applies to all of the newer cars, trucks etc. I don't know what the new headlights are called, but they are bright white or bluish in tint. I have experienced many times where the oncoming cars with these light blind me to the point I can't see the road in front of me. I don't know what can be done since more and more people have these lights and us them in conjunction with fog lights. Please look into this matter, I can't be the only person with the same issue. Thank you stanley przybylski.

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