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Wiper Problems of Ford F-150 - part 1



Ford F-150 owners have reported 127 problems related to wiper (under the visibility category).

car image   Wiper problem of the 2013 Ford F-150 1
Failure Date: 03/15/2015

Mar 15, 2015 at approx. 1030am,started vehicle with remote start fob, after warming for approx. 10 mins left travelling at roughly 15 mph, heard loud bang/pop, noticed that rear drivers partial window was shattered. Travelled approx 1/8 mile and returned home to investigate and found no visible damage on window or area around window. Researched online with other Ford owners and found multiple other occurrences as above.

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car image   Wiper problem of the 2010 Ford F-150 2
Failure Date: 03/12/2015

Cranked truck up to warm up 45 degrees outside. Got in truck after ten minutes of warm up time. Went to shift to reverse and heard a loud pop noticed the passenger side of the rear glass had spiderwebed. This seems to be a real problem with these trucks.

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car image   Wiper problem of the 2011 Ford F-150 3
Failure Date: 03/09/2015

Drove home in warm weather. Parked backed into the driveway. Left parked overnight and got very cold. Went to go to work in the morning and back drivers side window was spidered. Ford dealer claims no known issue and out of warranty. Want $700 to replace. I'm due to turn in for new vehicle (it was a lease). They want me to pay for the damage. Model XLT supercrew 2011.

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car image   Wiper problem of the 2010 Ford F-150 4
Failure Date: 03/02/2015

The contact owns a 2010 Ford F-150. The contact stated that while driving at approximately 15 mph, the passenger side section of the rear window suddenly cracked. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,250.

car image   Wiper problem of the 2011 Ford F-150 5
Failure Date: 02/27/2015

I turned the rear defrost on in my 2011 Ford F-150 and smelt a burning smell and then heard a pop the back driver side window tile had shattered.

car image   Wiper problem of the 2010 Ford F-150 6
Failure Date: 02/22/2015

The contact owns a 2010 Ford F-150. The contact stated that while driving at 25 mph, the rear defroster was turned on and immediately after a loud abnormal noise emitted from the rear passenger side. After inspecting the vehicle, the contact noticed that the rear passengers side window had fractured. The vehicle was taken to an independent mechanic. The technician diagnosed that the failure was caused by the rear defroster due to the type of factory glass it was made of. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.


car image   Wiper problem of the 2012 Ford F-150 7
Failure Date: 02/22/2015

After starting the vrhicle and turning on the window defrost front and rear I heard a loud pop from rear of truck and the rear sliding window had broken on drivers side.

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car image   Wiper problem of the 2012 Ford F-150 8
Failure Date: 02/21/2015

Incident occoured on Saturday 2-21-15 at or about 3:30pm. The vehicle was traveling at about 30mph when a very loud bang was heard inside vehicle. After pulling over a quick glance around inside the vehicle revealed that the drivers side portion of the 3 piece rear glass of the cab has shatterd. The glass remains in place but had "spiderwebed" and is completely shattered. Upon inspection on the outside, no signs of impact are visible and the point of origin of the cracks appears to be the upper right hand corner where the glass is covered by the rubber molding. When this happened it was aout 25 degrees outside and snowing, all snow had been removed from vehicle prior to driving and the rear DE-frost/DE-fogger had been run and turned off about 10 mins prior to the incident. A quick internet search reveals that this is a common issue for this glass with the heating elements in these conditions, several other complaints similar or identical to this have been made to this and other organizations as well as there have been several article written on this subject. I placed a call to Ford customer service for assistance in replacing the glass as the extended warranty that was purchased through Ford (Ford esp premium) does not cover glass. I was told by the represenative from Ford that no assistance would be given as the vehicle is out of the 3/36 bumper to bumper warranty. This is an obvious failure of the design from the factory that Ford is aware of.

car image   Wiper problem of the 2012 Ford F-150 9
Failure Date: 02/19/2015

On February 19 2015 I remote started my f150 in the driveway to warm it up. I got in the vehicle and put on the rear defroster to clear the mirrors and rear window. I heard a loud noise after about 30 seconds like an explosion inside vehicle. I looked around and noticed the drivers side rear glass was shattered. There was no external damage to the glass. Previously this vehicle was taken to a Ford dealer on March 27 2014 for an inoperative rear defroster system. The dealer diagnosed it as an open in the resister in the defroster grid and the whole rear window assembly was replaced. Ford corporate told the dealer that the window couldn't shatter by turning on the defroster and would not replace the unit. I called the Ford corporate number and lodged a complaint and was given a claim number. They had the dealer send them pictures of the shattered glass. Ford corporate denied my claim and I was told to go through my insurance glass coverage. I feel that this is insurance fraud in my opinion. I took my vehicle to my glass repair shop and the owner took a careful look at the shattered glass and said that they should have replaced it no charge since there was no external damage. Ford is laying the burden of a defective glass assembly off to my insurance company.

car image   Wiper problem of the 2012 Ford F-150 10
Failure Date: 02/17/2015

Started vehicle, turned on heater and rear defroster (temp approx. 17f). Defroster light would not come on. Drove vehicle to store ( approx. 15 min ride)hit a rough patch of road and noticed a noise at right rear of cab which I thought was ice falling between cab and bed. Parked and shopped. Returned to vehicle and noticed right section of sliding rear window glass was shattered and a piece was laying on bed cover. Examined window and found no sign of any foreign object near window, glass section had fallen from inside out. Area of damaged glass at bottom corner appears to be burnt and discolored. Waiting for response from dealer. Upon online research it appears that this is not a unique occurrence on this Ford model and Ford has been negligent in accepting responsibility.


 
car image   Wiper problem of the 2011 Ford F-150 11
Failure Date: 02/15/2015

Turned on the remote start which appearentally has a factory setting that the rear defrost automatically comes on. Come out to the vehicle and the passenger side rear slider is shattered.

car image   Wiper problem of the 2012 Ford F-150 12
Failure Date: 02/07/2015

I was sitting in my driveway, warming my truck up (I live in northern illinois and it was a cold morning)when I heard a loud shatter, I looked around and even opened the cover to my sunroof but didn't see anything, the next day I went down the road and as I was backing into the driveway I noticed the rear passenger side glass of my rear window was shattered and "spidered". I looked it up and there has been multiple complaints of this happening with people that have the rear defroster. But Ford is not covering this under warranty. I looked into having it fixed and that ranges from $550-$800 that's a big out of pocket expense when there is clearly an issue. A safety one at that, I have 3 kids. The shattering sound enough is enough to startle somebody if they were driving at the time. "luckily" for me, my kids were not in the truck at that time and I wasn't driving. The glass has stayed like that cause of the price to repair it, but yesterday the glass pieces started falling out, so now I have to get it repaired.

car image   Wiper problem of the 2010 Ford F-150 13
Failure Date: 01/26/2015

The passenger side of the sliding rear window shattered approximately 2 minutes after turning on the rear defroster.

car image   Wiper problem of the 2010 Ford F-150 14
Failure Date: 01/26/2015

After turning on rear defroster on a 15 degree day I heard some electrical snapping and popping sounds. I turned off the rear defroster for a few minutes then back on again. Not long after that I heard a very loud bang which was my right side rear window shattering. It stayed in place but was completely spider webbed with a few small missing pieces.

car image   Wiper problem of the 2011 Ford F-150 15
Failure Date: 01/24/2015

Rear left window spider webbed, the shattered, while defrosting, it was -4 out. The middle window, slider, and rear right are ok, but entire unit must be replaced. Outer glass now falling off inside glass ok. I think it might be a common problem as I know one other who had the same happen, but under warranty first winter. I have found many similar on internet. Does not appear to be recall. $800 repair. .

car image   Wiper problem of the 2014 Ford F-150 16
Failure Date: 01/21/2015

When I was driving to work today, I noticed in my mirror that my rear drivers side window was shattered. I pulled over to inspect it for vandalism. I saw that it was shattered on the inside. My truck is 6 months old and this is the second time. I bought my truck in July 2014, in sept 2014 my passenger side windshield got a straight crack in the windshield from top to bottom, again, the crack was on the inside, the dealer told me "a stone did it" and they would not honor a repair or replacement! now the rear window. Its an fx4, 3 sliding rear windows. The dealer again told me "a stone must have done it, because they never seen this before"?! really?? I paid $48,000 for this truck and have 750 miles on it and it is costing me hundreds of dollars in repairs already!!! Ford has to replace this and make it right or trade my truck in with a brand new 1. . . .

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car image   Wiper problem of the 2011 Ford F-150 17
Failure Date: 01/17/2015

My truck was parked and running. I turned on the rear defrost and noticed the light did not come on. A couple minutes later I heard a loud pop and the drivers side rear window shattered. I went to the Ford dealer as I just purchased the truck on 01/16/2015. They acted like it was an isolated incident and I didn't think much of it. I then find on the internet this is an on going issue. My son was sitting in the back seat when this happened. I feel this is a vehicle defect that needs to be addressed by Ford. I also feel this is a safety issue as my son could have be injured during this incident. Thank you for your attention in this matter.

car image   Wiper problem of the 2010 Ford F-150 18
Failure Date: 01/12/2015

The ambient temperature was approximately -10 degrees fahrenheit. I went to warm up my truck and turned on the rear window defroster. When I returned to my vehicle to drive to work I found that my rear window on the passenger side had shattered. I inspected the window for signs of vandalism but besides the spidering of the tempered glass there was no sign of any impact. After an extremely short google search I found this is one of the most common problems with with the 2010 F-150. The complaints about this problem are so abundant it's become comical. Which is not a good thing Ford. . . You shouldn't be content with your product being a punchline.

car image   Wiper problem of the 2010 Ford F-150 19
Failure Date: 01/11/2015

Tl-the contact owns a 2010 Ford F-150. The contact stated that while attempting to start the vehicle, the rear defroster was activated and the rear window shattered. The passenger side fixed section shattered because of the failure of the defroster. The contact had also noticed that the defroster wires were burned and were heated which caused the glass to shatter. The failure recurred multiple times. The vehicle had not been taken to a mechanic for a diagnosis,however, the window was replaced multiple times. The manufacturer were also notified of the failure multiple times. The approximate failure mileage was 34,000. Gb.

car image   Wiper problem of the 2010 Ford F-150 20
Failure Date: 01/05/2015

Driving my son to school on a cold morning with the rear defroster on. About 10 minutes into our drive we heard a very loud pop and my son noticed that the window behind his head had shattered. After researching this issue it seems to be fairly common among this year model with people describing the exact situations. Called Ford and they refused to do anything about it. Absurd that this defect and the related costs should be passed on to the consumer when it is an obvious issue with the truck.

car image   Wiper problem of the 2010 Ford F-150 21
Failure Date: 12/29/2014

On the morning of 12/29/14, he had a heavy frost so I used my rear window defrost on my drive to work. Drive was approx. 10 minutes. When I got out of the truck at work, all glass was ok. When I got back in truck to leave work, I looked in rear view mirror, I saw that the passenger side of the three piece rear window was shattered. The glass stayed in the frame and did not fall out. I had to spend over an hour on the phone with my insurance company just to file a claim, and it took the glass company two tries to install the new rear window and rewire it to make it work again. Ford knows there is a problem because they have changed the design on the window along with the wiring to the window. Why will Ford not step up and at least admit there is a problem with the rear defrost and offer to fix it.

car image   Wiper problem of the 2012 Ford F-150 22
Failure Date: 12/23/2014

After pulling in to my driveway, one of the rear windows on my F-150 shattered. While I was driving, I had the rear window defroster on. The window shattered shortly after I got out of the truck and closed the door. After doing some research online, I have come to find that this is a fairly common issue on F-150 trucks equipped with the rear defroster system and 3-piece sliding window. I took the truck in to koons Ford of annapolis, maryland and was told that while it is a fairly common issue, Ford would likely not cover the repair under warranty, as they hadn't in the past. I was quoted $694 for a replacement. Luckily this did not happen while I was driving down the road, like it has for many other people.

car image   Wiper problem of the 2010 Ford F-150 23
Failure Date: 12/20/2014

Rear passenger window (lite) shattered approx. Three minutes after rear defroster switched on. Vehicle has power sliding rear window. Outside temp. Around 20f. Started truck cold (ambient temp). Glass remains intact as of this writing.

car image   Wiper problem of the 2013 Ford F-150 24
Failure Date: 12/18/2014

Using the factory remote, I started the 2013 Ford f150 for first time of the day 12/18/14 and entered vehicle 5 minutes later. Put key in column ignition. Did not touch any controls. With the transmission still in park, a very loud noise occurred. One section of the rear window / backlite had shattered top to bottom, edge to edge. The outdoor temperature was 24f, the heat setting was 67f. Vehicle was backed into driveway with garage behind. Nothing could have hit the window from the outside and the vehicle hadn't moved, yet the glass practically exploded. There are dozens of very similar experiences shared on several internet forums involving years 2010 forward of the same model truck -- same generation. Ford has not created a TSB and there isn't a recall, and Ford has made no indication that they will do anything about it. They referred me back to a dealer to document the damage. Local Ford dealer told me afterward that the rear window defrost turns on automatically with the remote start feature. Now driver visibility is obscured and I'm concerned about the safety of the electrical heating element. Reportedly fires have occurred with this situation. I won't be using the rear defrost under any circumstances -- even in northern illinois, in the winter. It seems most owners have been denied warranty claims because Ford stated the damage was to glass, which isn't covered under the warranty. The glass isn't the problem, its the evidence. Ford said it is up to the dealer to determine if the damage is due to a manufacturer's defect to get replacement under warranty. The dealer service manager told me they submit a warranty claim with photos to Ford which will either approve or deny the claim. The dealer quoted $800. 00 installed to replace the entire backlite assembly. The two different stories are troubling. I'm already preparing myself for the run-around.

car image   Wiper problem of the 2013 Ford F-150 25
Failure Date: 12/15/2014

Rear defogger overheated and shattered rear glass window. Rear window eventually started to fall out. This is a real safety issue in bad weather. Ford has no recall as of today and a lot of these rear windows are being shattered.