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Wiper Problems of Ford F-150 - part 1

Ford F-150 owners have reported 115 problems related to wiper (under the visibility category).

car image   Wiper problem of the 2012 Ford F-150 1
Failure Date: 02/17/2015

Started vehicle, turned on heater and rear defroster (temp approx. 17f). Defroster light would not come on. Drove vehicle to store ( approx. 15 min ride)hit a rough patch of road and noticed a noise at right rear of cab which I thought was ice falling between cab and bed. Parked and shopped. Returned to vehicle and noticed right section of sliding rear window glass was shattered and a piece was laying on bed cover. Examined window and found no sign of any foreign object near window, glass section had fallen from inside out. Area of damaged glass at bottom corner appears to be burnt and discolored. Waiting for response from dealer. Upon online research it appears that this is not a unique occurrence on this Ford model and Ford has been negligent in accepting responsibility.

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car image   Wiper problem of the 2010 Ford F-150 2
Failure Date: 01/26/2015

The passenger side of the sliding rear window shattered approximately 2 minutes after turning on the rear defroster.

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car image   Wiper problem of the 2010 Ford F-150 3
Failure Date: 01/26/2015

After turning on rear defroster on a 15 degree day I heard some electrical snapping and popping sounds. I turned off the rear defroster for a few minutes then back on again. Not long after that I heard a very loud bang which was my right side rear window shattering. It stayed in place but was completely spider webbed with a few small missing pieces.

car image   Wiper problem of the 2011 Ford F-150 4
Failure Date: 01/24/2015

Rear left window spider webbed, the shattered, while defrosting, it was -4 out. The middle window, slider, and rear right are ok, but entire unit must be replaced. Outer glass now falling off inside glass ok. I think it might be a common problem as I know one other who had the same happen, but under warranty first winter. I have found many similar on internet. Does not appear to be recall. $800 repair. .

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car image   Wiper problem of the 2014 Ford F-150 5
Failure Date: 01/21/2015

When I was driving to work today, I noticed in my mirror that my rear drivers side window was shattered. I pulled over to inspect it for vandalism. I saw that it was shattered on the inside. My truck is 6 months old and this is the second time. I bought my truck in July 2014, in sept 2014 my passenger side windshield got a straight crack in the windshield from top to bottom, again, the crack was on the inside, the dealer told me "a stone did it" and they would not honor a repair or replacement! now the rear window. Its an fx4, 3 sliding rear windows. The dealer again told me "a stone must have done it, because they never seen this before"?! really?? I paid $48,000 for this truck and have 750 miles on it and it is costing me hundreds of dollars in repairs already!!! Ford has to replace this and make it right or trade my truck in with a brand new 1. . . .

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car image   Wiper problem of the 2011 Ford F-150 6
Failure Date: 01/17/2015

My truck was parked and running. I turned on the rear defrost and noticed the light did not come on. A couple minutes later I heard a loud pop and the drivers side rear window shattered. I went to the Ford dealer as I just purchased the truck on 01/16/2015. They acted like it was an isolated incident and I didn't think much of it. I then find on the internet this is an on going issue. My son was sitting in the back seat when this happened. I feel this is a vehicle defect that needs to be addressed by Ford. I also feel this is a safety issue as my son could have be injured during this incident. Thank you for your attention in this matter.

car image   Wiper problem of the 2010 Ford F-150 7
Failure Date: 01/12/2015

The ambient temperature was approximately -10 degrees fahrenheit. I went to warm up my truck and turned on the rear window defroster. When I returned to my vehicle to drive to work I found that my rear window on the passenger side had shattered. I inspected the window for signs of vandalism but besides the spidering of the tempered glass there was no sign of any impact. After an extremely short google search I found this is one of the most common problems with with the 2010 F-150. The complaints about this problem are so abundant it's become comical. Which is not a good thing Ford. . . You shouldn't be content with your product being a punchline.

car image   Wiper problem of the 2010 Ford F-150 8
Failure Date: 01/05/2015

Driving my son to school on a cold morning with the rear defroster on. About 10 minutes into our drive we heard a very loud pop and my son noticed that the window behind his head had shattered. After researching this issue it seems to be fairly common among this year model with people describing the exact situations. Called Ford and they refused to do anything about it. Absurd that this defect and the related costs should be passed on to the consumer when it is an obvious issue with the truck.

car image   Wiper problem of the 2010 Ford F-150 9
Failure Date: 12/29/2014

On the morning of 12/29/14, he had a heavy frost so I used my rear window defrost on my drive to work. Drive was approx. 10 minutes. When I got out of the truck at work, all glass was ok. When I got back in truck to leave work, I looked in rear view mirror, I saw that the passenger side of the three piece rear window was shattered. The glass stayed in the frame and did not fall out. I had to spend over an hour on the phone with my insurance company just to file a claim, and it took the glass company two tries to install the new rear window and rewire it to make it work again. Ford knows there is a problem because they have changed the design on the window along with the wiring to the window. Why will Ford not step up and at least admit there is a problem with the rear defrost and offer to fix it.

car image   Wiper problem of the 2012 Ford F-150 10
Failure Date: 12/23/2014

After pulling in to my driveway, one of the rear windows on my F-150 shattered. While I was driving, I had the rear window defroster on. The window shattered shortly after I got out of the truck and closed the door. After doing some research online, I have come to find that this is a fairly common issue on F-150 trucks equipped with the rear defroster system and 3-piece sliding window. I took the truck in to koons Ford of annapolis, maryland and was told that while it is a fairly common issue, Ford would likely not cover the repair under warranty, as they hadn't in the past. I was quoted $694 for a replacement. Luckily this did not happen while I was driving down the road, like it has for many other people.

car image   Wiper problem of the 2010 Ford F-150 11
Failure Date: 12/20/2014

Rear passenger window (lite) shattered approx. Three minutes after rear defroster switched on. Vehicle has power sliding rear window. Outside temp. Around 20f. Started truck cold (ambient temp). Glass remains intact as of this writing.

car image   Wiper problem of the 2013 Ford F-150 12
Failure Date: 12/18/2014

Using the factory remote, I started the 2013 Ford f150 for first time of the day 12/18/14 and entered vehicle 5 minutes later. Put key in column ignition. Did not touch any controls. With the transmission still in park, a very loud noise occurred. One section of the rear window / backlite had shattered top to bottom, edge to edge. The outdoor temperature was 24f, the heat setting was 67f. Vehicle was backed into driveway with garage behind. Nothing could have hit the window from the outside and the vehicle hadn't moved, yet the glass practically exploded. There are dozens of very similar experiences shared on several internet forums involving years 2010 forward of the same model truck -- same generation. Ford has not created a TSB and there isn't a recall, and Ford has made no indication that they will do anything about it. They referred me back to a dealer to document the damage. Local Ford dealer told me afterward that the rear window defrost turns on automatically with the remote start feature. Now driver visibility is obscured and I'm concerned about the safety of the electrical heating element. Reportedly fires have occurred with this situation. I won't be using the rear defrost under any circumstances -- even in northern illinois, in the winter. It seems most owners have been denied warranty claims because Ford stated the damage was to glass, which isn't covered under the warranty. The glass isn't the problem, its the evidence. Ford said it is up to the dealer to determine if the damage is due to a manufacturer's defect to get replacement under warranty. The dealer service manager told me they submit a warranty claim with photos to Ford which will either approve or deny the claim. The dealer quoted $800. 00 installed to replace the entire backlite assembly. The two different stories are troubling. I'm already preparing myself for the run-around.

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car image   Wiper problem of the 2013 Ford F-150 13
Failure Date: 12/15/2014

Rear defogger overheated and shattered rear glass window. Rear window eventually started to fall out. This is a real safety issue in bad weather. Ford has no recall as of today and a lot of these rear windows are being shattered.

car image   Wiper problem of the 2013 Ford F-150 14
Failure Date: 12/10/2014

The rear window shattered! after haven driven for an hour and a half in sub freezing temperatures, with the mirror defroster on, when I arrived at my destination I got out and closed the door and I heard a loud pop and the tinkling sound that shattered glass makes as it falls to the ground. It seems to me that the rear window and in combination with the mirror defrost system is a crude "open loop" heating system that works on a timer instead of a temperature feedback loop to control the temperature of the glass. The rear window defroster is also tied to the driver's side and passenger's side mirror defrosters, so when you turn the mirror defroster on the rear window defroster is also on. I have a cap on the truck so the rear window doesn't see as much cold air as the mirrors do, but all three stay on the same amount of time. There is a timer circuit that turns the defroster off after 10 minutes and the mirrors immediately frost back up once it turns off, so I hit the button and they come back on again. You have to do this every 10 minutes while you are driving in freezing temperatures or the mirrors are unusable. I don't use the rear window defroster, but I need the mirror defroster. So my theory is that because of the "cheap" design of the window defroster system, the rear window over heated to the point that the pressure developed inside the cab when closing the door shattered the overheated glass. The exact problem happened before on 01-29-2014!.

car image   Wiper problem of the 2010 Ford F-150 15
Failure Date: 12/06/2014

Tl-the contact owns a 2010 Ford F-150. The contact stated that while driving approximately 35 mph, the rear window shattered after the rear defroster was activated. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was notified of the failure. The failure mileage was 49,300. Pam.

car image   Wiper problem of the 2012 Ford F-150 16
Failure Date: 12/05/2014

Remote started truck which activated the rear defrost, backing out of my driveway I heard a pop and my daughter crying. I asked her what had happened and she stated she did know (as well as a 2. 5 year old can) and then I noticed the window behind her head was shattered, but intact. This is the drivers side window on the back glass.

car image   Wiper problem of the 2010 Ford F-150 17
Failure Date: 12/03/2014

Started crew cab f150 fx4 and turned on interior defroster. Approx. 5 mins later, while still in park in the driveway, turned on rear defroster. 3-4 minutes later, while backing out the driveway, I heard a loud bang! I stopped immediately and exited the truck to see if I had hit anything. Because the car was not near anything other than the driveway, I proceeded out the driveway only to notice the rear, passenger side window (of three) had shattered. Window was still in place but completely shattered. Will be contacting Ford to find a remedy for this.

car image   Wiper problem of the 2010 Ford F-150 18
Failure Date: 11/24/2014

Approximately 2-3 minutes after turning on my rear defroster, the passenger side panel of the three panel rear glass shattered. Nothing struck the glass to cause this. Temperature outside was around f, windows were slightly foggy, not covered in frost.

car image   Wiper problem of the 2014 Ford F-150 19
Failure Date: 11/22/2014

Parked trk on Friday afternoon. All was fine. Walked my dog at 3am, walked past my trk all was still fine. My wife went to work at 530am we noticed unusual about the trk. I never drove the trk all day, she returned from work at 4pm and called me outside. The passenger door glass was shattered. We called the local police thinking someone hit it. When they arrived ,unlocked the vehicle and did an inspection of the scene. No foul play was noticed, they figure poor design and or cold weather.

car image   Wiper problem of the 2010 Ford F-150 20
Failure Date: 11/17/2014

While driving into work, had the rear defrost active for roughly 10 minutes. At a stoplight, noticed smoke rising from outside of the rear window. As I proceeded to pull off the road, heard a loud bang and the passenger side rear window proceeded to spiderweb. The gasket for the rear window has been burned on the lower left hand corner (when observed from outside of the vehicle). It is apparent there is an issue with the rear heating element, as observed by the number of identical complaints on this site. I hope that Ford steps up and does something about this before someone actually gets hurt.

car image   Wiper problem of the 2010 Ford F-150 21
Failure Date: 11/10/2014

Passenger side rear window panel shattered with a loud bang when the rear defroster was turned on. There was a large 6 x 4" hole in the window and the balance was spider webbed. There was glass in the back seat and on the tonneau cover.

car image   Wiper problem of the 2011 Ford F-150 22
Failure Date: 11/10/2014

When I started my truck, there was a thin layer of ice on the rear window. I turned on the rear defrost, but it only stayed on for approximately 15-20 seconds, then turned off and would not turn on again. About a mile down the road I heard a very loud noise, it sounded like a large object hit the roof of the cab, I noticed a burnt rubber smell briefly, and then I noticed that the right side of rear window behind the headrest completely shattered. The window is still in place, but there are tiny shards of glass on the seat. Fortunately I did not have any passengers in the truck at that time, but that is normally where my daughter sits.

car image   Wiper problem of the 2011 Ford F-150 23
Failure Date: 10/25/2014

Driving down the road at 35 miles per hour, my right rear black glass shattered from the inside. My son was sitting in the back seat and thankfully he was on the opposite side. It sounded like a shot gun hit the truck. It was so loud, we pulled over and was checking each other to make sure we didn't get hit by a bullet. We soon learned it was the window that shattered for no reason. I bought this truck brand new and I keep it in great shape and spotless so it was nothing that I did wrong. I called the dealer and was told by the service manager that there was nothing he could do and I was out of warranty so this is not covered. It should be a recall because it could have caused serious injury to someone in the back seat since glass particles were falling out of the glass. The part is $667. 00 and it has to be replaced out of my pocket. I am very upset after reading the internet of how many people this has happened to with their Ford trucks.

car image   Wiper problem of the 2012 Ford F-150 24
Failure Date: 10/15/2014

At a stoplight I activated the rear window defroster. After approximately 30 seconds I heard a sharp large cracking sound. Upon investigation I found the driver side rear window was shattered but still in place. No signs of chips from inside vehicle or outside were seen before the incident. After getting back inside the vehicle I noticed the rear defroster was inoperable.

car image   Wiper problem of the 2013 Ford F-150 25
Failure Date: 10/13/2014

While driving to work on this morning at about 60mph I heard a loud "boom" sound and moments later pulled back the sunroof cover to discover my sunroof had shattered. The glass panel had a hole in the center and all remaining glass was cracked. Fortunately, the visor was closed or I would have been showered with glass shards. The remaining glass was protruding upward as if it exploded outwardly. There were no vehicles near me to throw a rock nor was I driving under an overpass or bridge. I took the truck to Ford of west memphis and described what happened. The service man said he would submit the repair to Ford for approval to repair under warranty since there was no impact that caused the breakage. Ford customer service denied my warranty claim so I had to get it repaired under my insurance and pay the difference. $1009. 68 and four days later I have my truck back. I inspected the removed glass with the dealer personnel and it is clear that there is a crack at the front center edge of the glass from which all other cracks propagated out from in a fan pattern. There is no sign of impact in this area and its even protected with the rubber seal such that it would be very unlikely that anything could impact the glass there. I am going to write a letter to Ford to demand they pay for this repair.