Ford Focus owners have reported 145 problems related to automatic transmission control module (under the power train category).
At 9829 miles (11/2013) noticed transmission slipping, jerking, crunching and clutch pac and seals replaced and tcm recalibrated. At 16839 miles (8/2014) brought in for hesitation and shudder and told nothing wrong. At 29324 miles (2/2016) brought in for losing power and surging forward and clutch pack replaced again. At 33k miles car would not move forward in middle of stop and go traffic on coronado bridge. Finally did move after about 30 seconds and then flipping in and out of gear and driving terribly. Afraid to drive. Brought it in and they are replacing transmission control module. Now I am afraid to drive it period. I limit my driving now and would never take it on a long distance drive.
See all problems of the 2012 Ford Focus.
I purchased a used 2012 Ford Focus hatchback in October 2012 that had 29,000 mile on it at the time. I drove the vehicle up to 39,000 and the power steering failed as I was initiating a left turn across traffic. I looked down to see the power steering assist fault error message. The car was out of warranty at that point, and I was out 2,000$ in repairs. I have seen that Ford has recalled other vehicles for the same issue, just not the 2012 Focus yet. In October 2014, I found the hard stuttering upon accelerating and then I received my first recall notice. A new tcm was installed, reprogrammed, along with a new clutch. About two weeks after that the clutch failed and I had to bring it back in for repairs. About 6 months after that I was driving on the highway at around 70 mph and the dashboard lit up with a transmission malfunction, service now error. I took it to the dealership and they replaced the tcm again and reprogrammed. In August 2016, the car is now at around 65,000 miles. I was driving around 40 mph on a busy city street when I received the transmission malfunction, service now error. I just got the car back from the dealership yesterday, the 4th time, with a new tcm that has been reprogrammed. This car is unsafe, and Ford is aware. The technicians I have dealt with all know the exact issue before I explain it to them. I asked for a complaint line, or any options for consumers in my position and was told by both the dealership and the Ford customer service hot line that there are none. I asked the technician at the dealership if they knew they were handing me an unsafe vehicle, and he shook his head then stated he wished there was something they could do but I am out of luck.
I purchased this car used in may of 2015. . I immediately noticed the car running shaky and attributed that to bad fuel. It was intermittent and would come and go. May 2016, my husband, son and I are traveling to his track championship and were stopped at a red light. The light turned green and my husband stepped on the gas to accelerate. The car jerked us all forward hard and would not accelerate with cars honking behind us. We had a message ¿transmission malfunction service now¿. He called a Ford service center and was told my transmission was under two separate recallscar fax report shown at the dealership). We had the car towed to the Ford service center. They explained that there are three steps to try to get this corrected. They performed the first step which was to reprogram the transmission control module. I was driving to work the next day and pulling out into a busy intersection. My car jerked me forward hard and doesn¿t accelerate and I am facing traffic from both directions. I crept out slowly, shudder, shake, shudder shake and narrowly miss a collision from both directions and had the same message ¿transmission malfunction service now¿. I had my car towed for the second step of the recall. The second step is to replace the transmission control module. I am pulling out of a local store and again my car jerks me forward hard and failed to accelerate with a logging truck coming upon the driver¿s side of my car. Once again, I narrowly escape another collision. Third step of the recall which was to clean the clutches. I got the car back and a week later. Again, my car jerked us both forward hard and wouldn¿t accelerate. My son is yelling ¿mom, get going they are going to hit us¿ as he is looking back at a car that almost hit us from behind while my car fails to accelerate.
Transmission control module failed. Car was not responsive to gas pedal. Would not reliably accelerate, would not reliably brake.
2 major issues: transmission would sudden drop out of gear while driving. Several times I was on the highway and it would drop into neutral, leaving me no way to control my vehicle. This was fixed with a Ford warranty extension and replacement of the transmission control module (tcm). Now, at 74000 miles, I am having a malfunction of the electronic power steering (eps). Usually right when I start the vehicle and am backing out of my garage, but occasionally also while driving, a warning code appears on the dashboard saying "malfunction: power steering" and the wheel locks in place. This is very dangerous and the 2012 Focus seems to have lots of major issues.
The contact owns a 2014 Ford Focus. While driving approximately 20 mph, the vehicle surged and hesitated. There were no warning indicators illuminated. The contact drove the vehicle to the dealer for diagnostic testing and the transmission control module needed reprogramming. The vehicle was repaired. The contact also stated that the failure started two weeks after the vehicle was leased in 2014. The vehicle was not repaired. The dealer was unable to repair the vehicle. The approximate failure mileage was 12,000.
See all problems of the 2014 Ford Focus.
The contact owns a 2012 Ford Focus. While driving approximately 65 mph, the transmission independently shifted into neutral and the rpms increased. The vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer where the pcm, tcm, and shaft seals were replaced. The failure occurred only after the vehicle was serviced per the manufacturer's voluntary recall in which the clutch and the tcm were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
The contact owns a 2012 Ford Focus. While driving 20 mph, the transmission lost power. When the shift lever was placed in the drive position and the accelerator pedal was depressed, the vehicle shuddered and failed to respond. The contact also stated that while attempting to traverse a hill, the transmission lost power and the vehicle rolled backwards down the hill. The vehicle was taken to the dealer to be diagnosed. The contact stated that the power train control module and transmission control module were reprogrammed, but the failure recurred five times. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.
In February 2016 clutch tcm and seals were replaced in may 2016 vehicle started to act up again while merging onto highway vehicle rpm would go to 6k car would not move car intermittently stalls while in reverse backing this car will end getting someone hurt or killed on 7/5/16 trans overheat message popped up took to dealer mccarthy Ford chicago they said it was safe to drive.
See all problems of the 2013 Ford Focus.
Tcm problems wife pulled out to a residential intersection and the car stalled, luckily no cars we're coming at the time she called me and was scared she didn't know what to do it took me I'm out 30 minutes to get to her meanwhile cars were backing up and going around her we pulled it into my mother-in-law's driveway which was near and ask my brother-in-law that is a mechanic to check it out and he indicated that it was the tcm that was out I have had problems with my transmission about six months after I bought it new it finally went out. I use this car to go to work I am a state circuit rider and put a lot of mileage on my car ilearn to deal with the sluggish transmission because of the dealers indicated they couldn't do anything about it just to reprogram the transmission that was done and that was the only thing that for done for my vehicle. After Ford indicated recall I had too many mileage on my vehicle to qualify it was just barely over 50,000 miles the first time. Second letter indicated for me to take the vehicle in to be checked but the dealer mechanic said that they had to physically hear or feel the shuddering of the transmission before they could program it again this went on until I had no warranty on my vehicle. The vehicle with sometimes do the shuttering or skipping of the transmission not all the time that's why the dealer said that he could not do it until it was doing it for him. So I learned to ignore the shuddering and skipping of the transmission and adapted to driving with it butt when my wife drove the car and it finally died on her that is too much to deal with.
Nov 2015, excessive transmission shudder on take off. Customer satisfaction program 14m01, 14m02. Software update program 15b22. Transmission control module electrical circuit failures (clutch replaced, tcm updated). June 2016, excessive transmission on take off, service engine light remained on, would not start-had to turn key several times before start. Software update 15b22: customer satisfaction program 14m02, tcm replaced, tcm-pcm reprogram June 2016, unacceptable from Ford corporation. I asked service department if tcm had revisions to to correct problem, they did not know. So if replacing with same defective tcm this will be an ongoing problem. Was recommended to sell/trade car before 150. 000 mile deadline on warranty. I have tried to trade in but no dealer wants because of known tcm ongoing problem. Next failure I will have it repossessed and let Ford corporate deal with it. Very unsafe to drive in my opinion with this ongoing tcm problem. Worst case scenario if tcm fails , vehicle will shut down completely and you have a Ford road side assistance number to call. Comforting ! unacceptable Ford corporation. I do not to appreciate Ford risking my families life for a problem they will not fix.
The contact owns a 2014 Ford Focus. While driving 60 mph, the vehicle began to lose power. The dealer diagnosed that the pcm needed to be recalibrated. The vehicle was repaired. After the repairs, while driving, the failure recurred numerous times. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.
Ever since we purchased the vehicle brand new, the vehicle has shuddered and had transmission issues. For dis refusing to fix the issue. I was left stranded on the road because the tcm had to be replaced. Pcm and tcm have been reprogrammed multiple times and the clutch has been replaced in it 3 or 4 times as well. Ford keeps saying that this is normal and how it should operate the shudder and jerkign happens mostly when taking off froma stop like at a stop light.
I've had problems with the transmission from the start. I've had the trans control module replaced twice. Problems include delayed starts, shuttering when shifting, revving high when about to shift, or sticking in gear and not shifting when it should. I kept taking it in, and each time they told me they couldn't find a code, so they couldn't fix it. They finally replaced the tcm, when my car just stopped in the middle lane, during rush hour traffic on the freeway. I couldn't get it to move, so I shut it off, then it wouldn't start again. It took emergency vehicles to get me to the side of the road because of all the traffic whizzing by. The second time they replaced it, I was on vacation, and my car kept sticking in gear, but the service engine soon light came on this time so they had a code to go by.
In 2012 I purchased the vehicle from future Ford in sacramento California. Over the past four years, the car has problems with the transmission, pcm module, transmission control module, clutch, starter, steering wheel, electrical system. I took the car to two Ford dealerships for repairs. The service technicians cannot repair the car. I contacted Ford motor company many times and they refuse to refund my money and recall the vehicle the car is very dangerous to drive and a risk to my life and safety.
Transmission rattles,car cant find proper gear at slow speeds,shifts up and down at random. Sometimes no acceleration at takeoff,dangerous pulling out into traffic. Tcm has been replaced as well as clutch packs. Car has been back to dealer 4 times. Purchased new 7/9/2014,,,,,car has 23000 miles and is still under warrenty.
My 2014 Ford Focus is having problems with shifting and hesitation at starts. The vehicle, at 35 miles per hour, just jerked and then would not accelerate. The engine was still running but would not respond. The check engine light came on and I pulled the vehicle over. Took the vehicle to the dealer and was told the seals had failed and the tcm transmission control module was reset. The problem came back within 3 weeks and the vehicle has now been with the dealer for going on 3 weeks with no resolution. I am reading complaints from across the country that are almost verbatim to my complaint as well as what the dealers are telling the car owners. When will Ford be held accountable for their known problems with this issue.
The contact owns a 2012 Ford Focus. While driving 60 mph, the transmission slipped out of drive into neutral without warning. The contact turned off and restarted the vehicle and it returned to normal. The dealer diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
I have had my Ford Focus since 2012. Bought new. Noticed roll back at stop signs and definitely on hills. Had it looked at, was told it was fixed and as good as it is going to get. Still rolls back. One night put car in reverse. It didn't move. Shut it off three times, it finally reset. Talked to the dealership about this. Said they have never heard of this happening. Have noticed a little jerking here and there. One day, June 2016, drove the car to downtown madison, parked in a ramp. All was fine. Got back in and started it up to bells and whistles telling us the transmission malfunctioned and to have it serviced immediately. Car would not shift properly. Had the transmission control module replaced. Two weeks later, 350 miles from home, after passing a semi, pulled back into the right lane and 10 minutes down the road, car refused to accelerate. It would rev up to 4500 rpm's but not move. All the way home. Going up hill, same thing. Get on a straight away and it moved fine, but to start off and stop lights and intersections, it would start slowly. But rpm's would rev every time. Dealership just called. The work they did is "fine", now running a diagnostic on the powertrain. Already 100 dollars in. Not a happy camper at this moment.
Drifts backwards in drive, and drifts forward in reverse. New clutch ordered for replacement at no cost. May take up to 10 weeks to receive the clutch. Drifting occurs on any incline. Also, car shudders intermittently while driving, as if front wheels are not turning smoothly (jerking sensation). Purchased car with 26,800 miles on it. Have since learned that this is a common Focus problem. Ford has only extended the warranty coverage to the transmission control module, under customer satisfaction program 14m02. This program states that the Focus may experience intermittent loss of transmission engagement while driving.
New dealer maintained 2013 Focus titanium Focus 6 months old about 18000 miles had bad wheel bearing on the drivers side, at 46000 transmission was overhauled due to poor shifting,at120000 catalytic converter failed,at136000 car died due to bad wiring harness and fried several sensors, at 143000 transmission control module failed, at 144000 the transmission module failed again on a 3 year old car.
Ford Focus se 2012 1fahp3k20cl126236 purchased 08/25/2011. Since new, the vehicle shudder and shake because transmission problems. It was again on the dealer in may 2016 for 2 weeks, after having to wait 20 days for the parts to arrive, at pines Ford in pembroke pines, FL. During this repair also, one of the engine mounts was found broke and the dealer and Ford motor company refused to pay for the replacement and the labor, $ 250 dollars total. Really? for an engine mount? the dealership service advisor referred to the engine mount as a "tear and wear" part. Really? this is the first time in my life I have to replace an engine mount on a vehicle 65k miles old. What about all the shuddering and shaking to the engine and transmission component? since new, the car has been at the dealer in more than 8 occasions. In two of this occasions, it took at least 2 weeks to get the car back. The tcm has been replaced and reprogrammed several times, the clutch and or transmission in more than 2 occasions. The dealer service advisor has always tried to convince us that the shuddering and shaking is "normal" as he called. In two occasions the vehicle stall and refuse to come back to life until 30 minutes passed. During last month repair also a case was open with Ford motor company on 4/28/2016 cas9360049n1g0n4 was closed by ashley swanson without our consent. Case is still open and valid. Car is a lemon, plain and simple.
New 2012 Ford Focus b/c I didn¿t want used car repairs. At 57. 2k miles the transmission started to makes noises, automatically shift on its own sometimes to a crawl, roll backwards & lurch forward when stopped at lights/stop signs, no power up hills. The automatic transmission cost $1,000-$1,500 dollars but it drives like a clutch. My mechanic told me Ford extended the transmission warranty to 7 yrs or 100k miles b/c of this. He gave me a copy from hotline archive 1) first perform the transmission adaptive relearns using the factory or equivalent scan tool 2) if these codes are p2831 and/or p2832 return immediately, it is likely there is an internal clutch issue. Note, there is a common concern of internal seals leaking fluid onto the clutch Ford has increased the warranty on the internal seals to 7yrs or 100kmiles. Potential causes: internal automatic transmission 2) transmission control module adaptive relearn - confirmed fix summary: 3) replace automatic transmission. Prior to contacting my mechanic I called the dealership they were vague about the transmission problem. My researched identified other complaints for the same thing. The dealership told me that the parts are backordered 3 months nationwide but it¿s ok to drive the car including on the freeway & it won't hurt the transmission anymore than what it is. Later I thought what happens if it damages other non-transmission parts not covered under the transmission warranty - will that cost me out of pocket expenses - actuators/synchros/engine mounts, etc. Ford should have told us about this new european dual clutch/auto transmission technology before they sold the car. I think they knew about the problem at the manufacturing stage & still sold the cars. The 2012 Ford Focus should fall under the lemon act. This is wrong from a consumer & safety stand point - driver, passengers, other vehicles.
Car hesitates when at low speed; terrible grinding noise when going uphill especially when stop start on a hill. Gears slip while driving; I have owned and driven manual transmissions as well as automatic transmissions that can switch to manual but never experienced anything like this. Today my car would not start: all the interior lights came on just fine- definitely not the battery. Error message on the dash said "parking assist malfunction" - this ended up to be. . . . . The transmission control module. There is definitely something wrong with the way these transmissions were made.
The so called automatic transmission , slips and chatters when starting from a stop. The issue is worst when trying to start from a stop on any inclined road or trying to make a turn, the car has been reflashed in Feb 2016 as per the TSB, I was told by the dealership that I had to drive it for a min of 600 miles before they would retest it, the issue is it is worse after the reflash programing of the transmission control module. I have times when trying to accelerate , that the dash warning lamps come on and buzzers go off, the car won't move then bang it moves ,a totally unsafe car ,esp. In the eyes of a now retired master auto tech who fixed cars for 45 years.
|Problem Category||Number of Problems|
|Power Train problems||
|Vehicle Shudder problems||
|Automatic Transmission Control Module problems||
|Automatic Transmission problems||
|Transmission Shudder problems||
|Transmission Gear Slipping problems||
|Noises During Shifting problems||
|Transmission Noise problems||
|Transmission Failure problems||
|Clutch Pedal/linkage problems||