Ford Focus owners have reported 201 problems related to automatic transmission control module (under the power train category).
The contact owns a 2012 Ford Focus. While driving 35 mph, the transmission became inoperable without warning. The contact stated that the vehicle stopped in traffic. The contact was unable to shift the vehicle into gear, and the forward and reverse gears failed. The vehicle was towed to d & d Ford (13655 e wade hampton blvd, greer, SC 29651, (855) 505-1172) to be diagnosed. The contact was informed of dtc code: p0785 (timing solenoid malfunction) and that the clutch actuators and slave cylinder failed and needed to be replaced. Additionally, the transmission clutch motor #2 was switched to clutch motor #1 and the tcm module was replaced prior to the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 133,230.
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While driving on surface streets @ 25 mph, check engine light came on. Transmission shuddering, rough shifting, overheated and needed to stop driving to cool down. After parked overnight, car won't start. Tried three times and then hold key and car resets and starts. Waited next day, car won't start. Tried three times and then hold key and car resets and starts. Drove car to dealership. Need new clutch, battery in transmission, transmission control module and other parts. Car has only 118k miles on it.
The contact owns a 2014 Ford Focus. While driving 45 mph, the vehicle hesitated and jerked without warning. The contact stated that the vehicle was taken to western avenue Nissan (7410 s western Ave, chicago, IL 60636) from where it was purchased. The contact was informed that the transmission malfunctioned and needed replacement. The vehicle was not repaired. The vehicle was taken to metro Ford sales and service (6455 s western Ave, chicago, IL 60636 (773) 776-7600) where the contact was informed to call the manufacturer. The contact stated that the vehicle was serviced on July 28, 2016 per TSB number: 15b22 (transmission control module reprogramming for overty tcm failure warning- 2011-2015 Ford fiesta and 2012-2014 Ford Focus) at fox Ford Lincoln (2501 n elston Ave, chicago, IL 60647 (888) 380-8568). The manufacturer was not notified of the failure. The failure mileage was approximately 78,800.
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I have 2012 Ford Focus with about 85,000 miles. Since 2014, I've had my tcm reprogrammed several times and then replaced in Dec 2015 under the extended warranty after it completely stopped working. I brought my car to Ford again in July 2017 because my steering locked up while I was attempting to back up in a parking lot. I was told it was the epas system, and it would cost about $1,800 to replace since it's not covered under warranty. At their insistence, I paid for the replacement. I also made a complaint with the national highway traffic safety administration at that time. Since July, I've have been back to three Ford dealerships - first two times because of a grinding noise (they couldn't diagnose it then but have since said it is my clutch) and a second time this past Tuesday (9/12) after my car basically short circuited in a parking lot on Monday and it started lurching forward while trying to reverse. . . Simultaneously my breaks locked up and my steering locked up again (my sound/radio display/front buttons were also intermittently not working). Jc Ford did some "reprogramming" but said they couldn't duplicate the issues and told me my clutch would need replaced eventually but Ford would not cover it until it got worse. They told me these problems were unrelated despite me insisting they all felt similar while driving the vehicle. Yesterday (weds, 9/13), while attempting to turn onto a highway, my car again "stalled"/short-circuited (not sure what exactly happened - but the same thing as the previous times) and my breaks locked up and I couldn't move the vehicle from the middle of the road. Fortunately, I was able to get it out of the road after turning it off and on several times. I immediately took it to a Ford nearby and am waiting to hear if they find anything else. I am now scared to drive my vehicle despite Ford looking at it and "fixing" it several times.
For the second time now, my transmission is jerking, stuttering, and hesitating, with the addition of it completely not going into drive at all this time, and the check engine light came on. This issue has been known by Ford for a very long time, and you at the NHTSA have been informed as well. The dealership supposedly fixed this once, and I have that paperwork, but like thousands of other consumers who are having this issue and had it supposedly fixed, it has returned! why are you waiting until this actually kills someone, before you do anything? my fiance was at an onramp entrance that was right at the gas station when this happened this time and because it wouldn't even switch to drive, he was almost rear ended. Someone is going to get hurt or killed with this transmission. It effects people in various ways, at various times, has caused some people to receive tickets because it refused to decelerate in school zones, which could have killed children, it stutters upon acceleration and then jerks into speed, it doesn't go into gear at times, it isn't shifting properly, and all kinds of stuff. And even when the dealership "fixes" it, it is a temporary fix and it goes back into the same issue within 40,000 miles. This is a very serious and dangerous issue that isn't being taken seriously enough! it is very well known by Ford, as when I took it to dealership for this the first time, the guy (I have all his info and paperwork) informed me that just at that dealership alone, they do about three of those trans issues per day. All they do is " see history for sop. Installed bv6z 7b546 f: clutch asy. Verified concern. Check oasis. Found TSB 15-0120. Reprogrammed pcm and tcm. Cleared codes. . . . Removed and replaced transmission and new clutch. . . Reprogrammed. . . Etc. . " which is only a temporary fix and they know it. Everyone has to bring back over and over! someone will die!!.
The contact owns a 2013 Ford Focus. While attempting to start the vehicle, the contact heard a clicking noise but the vehicle failed to start. The contact had the battery checked and found no issues. The vehicle was towed to an independent mechanic who diagnosed that the tcm needed to be replaced and stated that the vehicle needed to be taken to a Ford dealer. The vehicle was then towed to the ray price dealer in mt pocono, Ford (2971 PA-940, mt pocono, PA 18344 (570) 839-1111) where it was diagnosed that the pins and latch fractured and the tcm needed to be replaced. The contact stated that the vehicle was previously repaired for the failure, but the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 90,124.
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5/4/16 car would not start in a parking lot and had to be towed to the dealer. Dealer replaced faulty tcm fsa 14m02 7/22/17 while driving 70 mph on the expressway car abruptly jerked, rpms shot up from about 2500 to 5000 loss of power. Had to pull over to the shoulder, put car in park and then back in drive, & transmission re-engaged. 7/24/17 while driving 65 mph on expressway car abruptly jerked, rpms shot up again. Loss of power. Pulled over to the shoulder, put car in park and back in drive, no re-engagement of the transmission, put car back in parked, turned it off, restarted car, transmission re-engaged. 7/25/17 drove to dealer, while driving shifting became increasingly hard/harsh, shifting became more delayed as well. Dealer reported faulty tcm and damaged clutch. Both are to be replaced on 7/26/17 fsa 14m01 fsa 14m02.
I was driving home going about 65 mpg in a straight line on the highway and the car lost propulsion, started decelerating. I pulled of to the side of the road as fast as possible and the car wouldn't change gears, and stalled (like what happens when you don't depress the clutch). This is the second time this happened, the first time they reprogrammed the tcm claiming that was the cause. This time they are claiming the fuel pump is the cause, though I am skeptical.
The contact owns a 2014 Ford Focus. While attempting to accelerate from a traffic light, the accelerator pedal was depressed and the vehicle lunged forward and stalled. The contact stated that the check engine indicator illuminated. An independent mechanic was able to reset the check engine indicator and the vehicle operated for several days before the failure recurred. The vehicle was towed to upper marlboro Ford (located at 5701 crain highway, upper marlboro, MD 20772, tel: (301) 627-5600). The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure on several occasions. The approximate failure mileage was 50,000.
Help me understand why the NHTSA has not forced a recall concerning the major issues found with these transmissions? has Ford pulled the wool over the eyes of NHTSA just as they have with their very own customers? my car sits at the dealership because im not convinced the mechanic has determined the true cause of the trans to cause a loss of power while I was driving about 20-25mph the trans seemed to slip into neutral but when pressing the gas ped the engine wouldnt rev nor would the car go any faster. I was 1/4 mile from my house & turned around to go back, I shut the car off & back on, the engine revved & back to idle, I put in reverse & it hesitated to move but did, I put in forward & it revved up 2x again while I to coast to my driveway. My car has shuddered at times & seemed to hesitate to know what gear to go into although I figured it to be normal since I owned the car since 9/2016 & the more I drove the more I assumed it was a type of trans that acted like a manual when it changed gears, I have only recently learned of all the major problems while doing research. I am concerned for my safety after reading just a small amount of customer complaints. The check engine light was on when I experienced the loss of power and codes p2831 p2832 & p287b were present. The mechanic said the "mechanical mechanism" is "stuck" keeping the clutch applied. He made this assumption with the transmission still installed & not checking the internal components; he must be pretty darn good to do all that! he checked the tcm per notification 14m02 which surprising passed. To the best of my knowledge notification 14m01 was not checked which would require the trans be removed from what I read. TSB 15-0121 also calls out a potential cause. They want me to pay $2500 to replace the clutch just to be able to further diagnose potential problems without fully diagnosing the problem. 78000mi.
Experienced clutch shuddering issue. Have had the tcm reflashed at least twice and have had the dual clutch replaced twice in less than 10k miles.
The contact owns a 2012 Ford Focus. While driving 40 mph, the "transmission malfunction service now" indicator illuminated. The vehicle hesitated and failed to accelerate. The vehicle was towed to academy Ford (13401 baltimore Ave, laurel, MD 20707) where it was diagnosed that the transmission control module and transmission clutch failed and needed to be replaced. The module was repaired, but the clutch was not. The manufacturer was made aware of the failure and stated that the issue was "in the process of being recalled" and transferred the contact directly to NHTSA for a "status update. " the approximate failure mileage was 98,500.
The contact owns a 2013 Ford Focus. While driving at unknown speeds, the vehicle stalled without warning and was unable to restart. The vehicle was towed to edd rogers valley Ford (located at 111 auto ln, sparga, TN 38583, (931) 738-2311) where it was diagnosed with a faulty transmission control module that needed replacement. The contact stated that the module was replaced at no cost to her. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was unknown.
After purchasing the vehicle brand new in June 2013, the car would stall/jerk/grind when trying to take off after being stopped at a red light or stop sign, or just accelerating to increase speed. Had to take it in to the dealer to have the clutch repaired and even after this was performed, it still jerks, especially when the air conditioner is on. In January 2016, had to take it to the dealer to reprogram the pcm/tcm and perform clutch which was the 15b22 software update issued by Ford motor company. After 36,000 miles the horn stopped working. After 65,000 miles the check engine light turned on and after taking it to the dealer, was told it had a code p0456 which is a small evap leak present. Since it's not under warranty, I have to pay $119 just to diagnose the problem. Now I have a safety recall notice 16s30 which states it may be possible that my side door latch may break, which may make the door difficult to latch. All this on a vehicle that is under 100,000 miles and almost 4 years old.
Car cannot accelerate or decelerate properly. The car has had three clutches and two transmission control modules, and still exhibits the same dangerous characteristics. It hesitates on take off, will accelerate in the wrong direction (go forward in reverse and vice versa) . The rpms will randomly shoot up to 4 or 5k while driving, or you can loose speed without warning. I have had the power to the car fail while driving with no warning on a city street. It is especially bad on hills and at stop signs/lights. It shakes and shudders at low speeds. Has been to dealer almost a dozen times, all under "warranty" for a flawed transmission design.
I bought my car just a few weeks ago, 4/2017 almost immediately it started this "sputtering" anytime I would move forward from a complete stop. Some people calling this a shutter. The hesitation is at every stop on every take off. I took it in to a Ford dealership near my home, & I was told that this is a known common problem at Ford & it involved a clutch issue or faulty tcm with this automatic manual transmission. Ford was aware of the problem, yet continued to sell these cars. The Ford service tech manager after hearing my issues, looked up my cars zin & told me that Ford stopped the recall on my model Focus on cars made after June 2013. My car was built 8/13 two months after the recall deadline. So let me get this straight every car made in this Focus style from 2012 -2014 except my car and a few others bill after 6/13 are covered under a recall for this exact same issue that I am having. I was told this is because they put new type seals in the transmission after 6/13. They did a tcm flash to the transmission that is covered under a recall so Ford knows this is a known issue even for cars made after 6/13 or they would not need to have a recall issued for it. The manger took in my complaints in stride and said many Focus have this problem. So I guess I just bought the most dangerous vehicle that I have ever driven (30 years and 10 cars later) in my life. I'm guess I'm wondering why Ford would stop the recall midyear when clearly the transmission is still having problems obviously in cars after being built on or after 6/13. It shudders at take off, has trouble going from first to second. The car does this when starting from a dead stop mostly but it has also happened when the car slows down to a light, the lights changes and the car sometimes hesitates or lurches as its try's to find the right gear while starting to going faster again.
Recently, on March 18, 2017 I was driving my car again on major roadway and all of a sudden the �engine light� comes on in the car and the car comes to a complete stopped in the middle of me driving in which almost caused a major accident out of my control. I turned the car off and sat with my hazard lights on for a few minutes. I restart the vehicle in which the �engine light� was still illuminated and the vehicle was barely moving upon acceleration. I was able to get it to firestone complete autocare located at 7320 elgin st, philadelphia, PA 19111. I asked them if they could check to see what the issue may be with my vehicle. They informed me that the transmission control module appeared to be failing again and that I should take my vehicle to the dealer due to the past recall. I did extensive research on this dps6 automatic transmission. Although, the transmission is supposed to be automatic, it actually operates as a manual transmission. The car drives like a manual vehicle. This issue is extremely urgent and operation of this vehicle is extremely dangerous due to the fact that you do not know what it may do next. Also, due to the fact that Ford technicians continue to state that this issue is not fixable. At this point, I no longer want this vehicle and would like to know my options about full refund or option of another vehicle. I have also contacted lemon law in regards to these issues in which there are hundreds and thousands of others who have had the same issues with the same vehicle along with other models such as the fiesta. Consumers should be able to trust that a company would sell us a safe vehicle rather such a hazardous one. I am extremely concerned and am looking for an answer for my issues with this vehicle before this has to proceed to legal action.
Sometimes it won't go in reverse, it stutters, shudders, stalls (which is not great when trying to pull out in traffic or make a turn) won't go into gear (shift). Brought it in for tcm recall and they fixed and extended original warranty to 100,000 miles but now it's past that, my extended warranty is up. Took it again to dealer because of trans and they wanted $170. 00 just to look at it. I'm on a fixed income and just don't have the extra. I had it "fixed" by a mechanic friend at his shop and he said this is an ongoing problem with this particular transmission! it has now become a safety issue and I don't know what to do! something needs to be done! Ford needs to make good on this!.
We have had the tcm replace one, the cluthes replaced twice and the shuttering, non shifting, shfting when not supposed to are still happening. After multiple visits to two Ford dealers, Ford is unable to fix these dangerous problems. My wife was on the freeway traveling at 70mph when the car suddenly died, no power. Lucky it was very early in the morning and there was no traffic. Under normal driving conditions, my wife may have been severely injured or worse. These 2011 - current year Ford Focus and fiesta are a danger on our roads, Ford must be made to recall these death traps.
Transmission began shifting incorrectly until finally losing all power leaving me stranded in the passing lane going uphill on a major highway. Problem still persisted after the Ford dealer reprogrammed the transmission. Replacement of transmission control module still has not fixed the issue and the dealer currently doesn't know what the problem is as they hold onto the car for further testing. I've also had the power steering fail on me twice.
I would like to file a complaint about a defective transmission control module for my 2014 Ford Focus. I have had it worked on or replaced three times, and am still experiencing issues. After replacement, the transmission control is very sluggish, and then it starts experiencing substantial clutch shudder (shaking with shifting) within a few thousand miles. This has happened every time, and the dealership has not proposed any alternative solutions. I see there is a class action suit about this, and also a recall. Attempting to find out what the next steps should be to resolve this safety issue.
Pulling to a stop light, as the transmission downshifted, it jerked really hard twice. When the light changed, we drove off, it wouldnt shift out of first gear. It had no reverse. Towed to the dealer, they placed a tcm on it without testing it first, said it was fine, we drove 3. 5 hours and were now a total of 6 hours from home when it started feeling restritcive while doing 75 on the interstate at midnight in the rain. My husband thought it was road noise, but then it wouldnt pull the car at all and was slowing down. At this point, it had no movement forward or backwards. We had it towed to the dealer in bowling green ky, spent 3 days in a hotel for them to lead us on that there was potential for Ford to fix the now not covered transmission. The car has 47000 miles on it. They even tried to sell us a new car! the car was then towed back to the dealer in greenwood indiana for potential repair. They didnt check the fluid in it, they didnt check the failure codes, they just put a tcm on it and said it was good to go, when clearly it wasnt.
The contact owns a 2013 Ford Focus. While driving 65 mph, the vehicle shifted independently to a lower gear without warning. On several occasions, the vehicle failed to shift out of second gear while the accelerator was depressed. The vehicle was taken to be diagnosed. The contact was informed that the pcm needed to be reprogrammed. The pcm was reprogrammed; however, the failure recurred. The contact also stated that the clutch was replaced, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 18,209.
I have taken my 2012 Ford Focus to the local dealership 3 times, 2 times by a letter sent to me wanting me to being my car to the dealership to have the kam reset and the pcm reprogram because the shaken and shudders when accelerating and the 3th time the same thing again. Now the car is doing the same thing again up to a speed of about 20-25 mph the shaking and shudders and noise stop.
The contact owns a 2013 Ford Focus. The contact stated that there was an abnormal noise progressing from the transmission and that the gears were difficult to shift and change over. The failure began after a dealer's repair for a manufacturer recall to service the transmission. The contact was included in two manufacturer service campaigns, but was not notified of the transmission clutch shudder / transmission input shaft seal campaign extension and the transmission control module extended campaign coverage. The manufacturer was contacted to determine when they may be able to address the two service campaigns pertaining to the transmission failure. The recall information was not provided. The failure mileage was not available.
|Problem Category||Number of Problems|
|Power Train problems||
|Automatic Transmission Control Module problems||
|Vehicle Shudder problems||
|Transmission Shudder problems||
|Transmission Gear Slipping problems||
|Automatic Transmission problems||
|Clutch Pedal/linkage problems||
|Transmission Failure problems||
|Noises During Shifting problems||
|Transmission Noise problems||