Ford Focus owners have reported 216 problems related to automatic transmission control module (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Focus based on all problems reported for the Focus.
Tcm has been reprogrammed one and 2 new clutches have been installed under warranty. Shudder has returned at around 12,000 miles since last new clutch installed. Ford refuses to do anything since it was 120 miles over the warranty. This is a known issue with these cars.
See all problems of the 2014 Ford Focus .
On Friday 27 of April 2018 I was driving my car , I made a stop on a red light to make a right turn then when I accelerated my check engine turn on and I felt my car mess 2nd gear and lost power for 3 to 4 seconds. After that incident I park my car and I decide to return home so I try to reverse and my reverse wasn't working. Immediately I took the car to a mechanic and he scan it, so he gave me the code indicating it was the clutch actuator b. On Monday I went to buy the part at the local dealer and my mechanic change it and it fix the problem for a week and it did it again on may 5 2018. This time the car lose power while the car was in motion. I was driving at 55 mph and it was risky for myself and family and other vehicles because I could have a accident or put people in danger. The local dealer did the dual clutch replacements,the seals and the tcm control modul around 50000 miles ago and even after those replacement and repairs the car isn't working well and it always has one problem and another. The engine and transmission mounts has been a problem since we got the car. On behalf of the transmission shift problems and poor disign of te transmission I have to change constantly the motor and transmission mounts. I hope Ford company takes care of this problem as responsible of selling defective cars and trying to act like nothing is happening and putting life's on risk. . . .
The automatic dual clutch transmission in this vehicle has had numerous TSB's issued because of defects but no actual recall. They extended the warranty coverage on the transmission but only for "specifically termed" issues. My clutch and seals have been replaced twice, the tcm has been reprogrammed 3 times and now they now tell me I need to replace the "j and k" forks, snap ring and t/o bearing in the transmission. But, they tell me none of this is covered. They opened up and serviced a "sealed" transmission at least twice already and the car is doing the same thing that was the original problem, shuddering, jerking and no power but now I have to pay. Just getting it to the dealership I was almost in 2 accidents because of this cars erratic acceleration driving behavior.
See all problems of the 2012 Ford Focus .
The contact owns a 2014 Ford Focus. While driving 25 mph, the vehicle shifted gears independently. There were no warning indicators illuminated. The vehicle was driven to the contact�s residence and then to capital Ford of charlotte (5411 n tryon st, charlotte, nc 28213). The contact was advised by the dealer that there was a technical service bulletin to repair the transmission control module and replace the clutch on the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and advised the contact to take the vehicle back to the dealer for diagnostic testing. From there, the dealer would be able to determine if they would repair the vehicle for free based on the diagnosis. The contact was still awaiting the determination from the manufacturer. The failure mileage was 57,000. The VIN was not available.
2017 Ford Focus shudders and clunks when accelerating from a stop. Car shudders so hard that it feels like transmission is falling out of car. Took it back to bill estes Ford where I purchased car at 5000 miles and they kept it for two days and said it was normal and operating within specifications. Car continued shuddering problems and then I took it to tom wood Ford and was told it was normal and to just keep driving it. Then took it to don hinds Ford and was told there was nothing they could do because all Focus models have the problem. I then took it to pearson Ford with about 10,000 miles on it and they reprogrammed the learning module. I was told again that they all Focus have the problem and their options to fix it is limited by Ford corporate. Car continued to shudder and clunk on accelerating. Took it back to pearson Ford with 13000 miles and they reprogrammed transmission control, pcm and adaptive learning module. Car shuddering was less for about 4 days. Now with 15000 miles the shuddering and clunking is worse than ever and shuddering is occurring at accelerating from a stop or while accelerating at highway speed. The problem seems to be that the dealers are being told by Ford corporate to say it's normal to shudder and clunk. Class action suit for Ford Focus transmission/clutch problems did not include 2017 models only up to 2016 even though the 2017 models have the same transmission/clutch.
See all problems of the 2017 Ford Focus .
Tl- the contact owns a 2015 Ford Focus. The contact stated while driving, the vehicle loss all motive power and would not accelerate. The check engine light illuminated during the failure. The vehicle was towed to the dealer: hennessy Ford Lincoln atlanta 5675 peachtree industrial blvd, atlanta, GA 30341 who diagnosis the vehicle as a failed transmission control module. The vehicle was repaired, but the failure recurred. The manufacturer was notified and informed the contact the transmission needs to be replaced, and the contact would be responsible for repairs. The failure mileage is 67,000. Hk.
See all problems of the 2015 Ford Focus .
While driving at 55 mph the transmission disengaged and the vehicle quickly lost power. The car acted like the transmission was shifted into neutral since the engine revved up to high rpm but the gear selector was still showing in d. After pulling off to shoulder and stopping and shifting to park, I was able to shift back to drive and operate the vehicle. This is something that has happened several times before and is an intermittent problem. I have taken the car back to the Ford dealer who has analyzed the obd and found no codes to indicate a problem. The dealer has told me that there are problems with the transmissions and clutches and tcms on these cars. The tcm was replaced already under a recall yet I am still having problems. This is a safety hazard as I do not know when the car will stop moving next. Ford's regional manager refuses to admit that there is a problem and keeps referring me back to the dealer.
Purchased my car new 2015, within months car began to shake and jerk, causing car to slow down and jerk forward. Went to car dealership and told it was a known problem, and they had a permanent fix for it. Tcm clutch problem. I have been back 2 more times with same problem, this last time, dealership states they will no longer fix the problem under warranty, but I will be responsible for repairs. I still owe on the car, and no other auto dealership would give me anything for it since the auto has this known problem. I am stuck with the car.
Tl- the contact owns a 2015 Ford Focus. The contact stated that while driving 25 mph, the vehicle starts to shifts gears independently. No warning light illuminated. The vehicle was driven to the contact residence and the dealership capital Ford of charlotte 5411 n tryon st, charlotte, nc 28213 was notified of the failure. The contact was advised by the dealer that there was a technical service bulletin to repair the transmission control module and the replace the clutch on the vehicle. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure and advised the contact to take the vehicle back to the dealership to have the vehicle diagnosed and they will determine if they will repair free of charge the failure based of the diagnosis. The contact is still awaiting the determination from the manufacturer. The failure mileage was 58,000. Nr.
Stopped at traffic signal, began acceleration and vehicle became sluggish and clunky, revved high and would not shift properly. Shifted in and out of gear with periods of prolonged hesitation. Transmission fault service now warning sound and display. Came to a stop at the next signal and car lurched forward in several jumping motions and was difficult to control before coming to a complete stop. Car has 5900 miles when this occurred. Car towed to dealer where purchased, service "cleared codes, performed adaptive learn and test drive, code p2701-tcm states to remove clutch and inspect for wear" which was not done. Service found vehicle now is "operating as designed" at this time. If code returns tech will remove clutch for further diagnosis. Picked up vehicle and within 20 miles driving same code returned and symptoms were worse than 1st time, now with 5980 miles on vehicle. The vehicle was in motion when these problems occurred and was very dangerous while driving as there was no control over acceleration, shifting or stopping. Vehicle was towed back to the dealership for service at time of writing this description.
Tl the contact owned a 2012 Ford Focus. While making a left turn at 15 mph, the transmission control module (tcm) warning indicator illuminated, the contact's vehicle stalled and crashed into the side of another vehicle. The contact was not injured. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was destroyed. Star Ford Lincoln (1101 s brand blvd, glendale, CA 91204, (818) 956-0977) was informed of the crash. The VIN was not included in NHTSA campaign number: 13v523000 (power train). Additionally, the transmission control module and clutch were replaced on September 5, 2017. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
The vehicle lost the ability to reverse (parking lot), and the transmission lurches while shifting gears (street/highway). I took it to the service department of my Ford dealer, and they said it is the tcm module -- the same part that is the subject of a class action lawsuit. I'm afraid to drive the vehicle because everyone who has this issue says it recurs after Ford re programs the tcm, which does not fix the problem which gets progressively worse, often losing power on the highway or the steering wheel locking. I don't to keep having to drive this vehicle until enough people die.
2012 Ford Focus. Consumer writes in regards to parts being unavailable for transmission/tcm safety recall. The consumer stated the dashboard illuminated "parking aid malfunction-service required". The dealer advised this was a recall and to contact the manufacturer. The manufacturer was contacted.
The contact owns a 2012 Ford Focus. While driving 35 mph, the transmission became inoperable without warning. The contact stated that the vehicle stopped in traffic. The contact was unable to shift the vehicle into gear, and the forward and reverse gears failed. The vehicle was towed to d & d Ford (13655 e wade hampton blvd, greer, SC 29651, (855) 505-1172) to be diagnosed. The contact was informed of dtc code: p0785 (timing solenoid malfunction) and that the clutch actuators and slave cylinder failed and needed to be replaced. Additionally, the transmission clutch motor #2 was switched to clutch motor #1 and the tcm module was replaced prior to the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 133,230.
While driving on surface streets @ 25 mph, check engine light came on. Transmission shuddering, rough shifting, overheated and needed to stop driving to cool down. After parked overnight, car won't start. Tried three times and then hold key and car resets and starts. Waited next day, car won't start. Tried three times and then hold key and car resets and starts. Drove car to dealership. Need new clutch, battery in transmission, transmission control module and other parts. Car has only 118k miles on it.
The contact owns a 2014 Ford Focus. While driving 45 mph, the vehicle hesitated and jerked without warning. The contact stated that the vehicle was taken to western avenue Nissan (7410 s western Ave, chicago, IL 60636) from where it was purchased. The contact was informed that the transmission malfunctioned and needed replacement. The vehicle was not repaired. The vehicle was taken to metro Ford sales and service (6455 s western Ave, chicago, IL 60636 (773) 776-7600) where the contact was informed to call the manufacturer. The contact stated that the vehicle was serviced on July 28, 2016 per TSB number: 15b22 (transmission control module reprogramming for overty tcm failure warning- 2011-2015 Ford fiesta and 2012-2014 Ford Focus) at fox Ford Lincoln (2501 n elston Ave, chicago, IL 60647 (888) 380-8568). The manufacturer was not notified of the failure. The failure mileage was approximately 78,800.
I have 2012 Ford Focus with about 85,000 miles. Since 2014, I've had my tcm reprogrammed several times and then replaced in Dec 2015 under the extended warranty after it completely stopped working. I brought my car to Ford again in July 2017 because my steering locked up while I was attempting to back up in a parking lot. I was told it was the epas system, and it would cost about $1,800 to replace since it's not covered under warranty. At their insistence, I paid for the replacement. I also made a complaint with the national highway traffic safety administration at that time. Since July, I've have been back to three Ford dealerships - first two times because of a grinding noise (they couldn't diagnose it then but have since said it is my clutch) and a second time this past Tuesday (9/12) after my car basically short circuited in a parking lot on Monday and it started lurching forward while trying to reverse. . . Simultaneously my breaks locked up and my steering locked up again (my sound/radio display/front buttons were also intermittently not working). Jc Ford did some "reprogramming" but said they couldn't duplicate the issues and told me my clutch would need replaced eventually but Ford would not cover it until it got worse. They told me these problems were unrelated despite me insisting they all felt similar while driving the vehicle. Yesterday (weds, 9/13), while attempting to turn onto a highway, my car again "stalled"/short-circuited (not sure what exactly happened - but the same thing as the previous times) and my breaks locked up and I couldn't move the vehicle from the middle of the road. Fortunately, I was able to get it out of the road after turning it off and on several times. I immediately took it to a Ford nearby and am waiting to hear if they find anything else. I am now scared to drive my vehicle despite Ford looking at it and "fixing" it several times.
For the second time now, my transmission is jerking, stuttering, and hesitating, with the addition of it completely not going into drive at all this time, and the check engine light came on. This issue has been known by Ford for a very long time, and you at the NHTSA have been informed as well. The dealership supposedly fixed this once, and I have that paperwork, but like thousands of other consumers who are having this issue and had it supposedly fixed, it has returned! why are you waiting until this actually kills someone, before you do anything? my fiance was at an onramp entrance that was right at the gas station when this happened this time and because it wouldn't even switch to drive, he was almost rear ended. Someone is going to get hurt or killed with this transmission. It effects people in various ways, at various times, has caused some people to receive tickets because it refused to decelerate in school zones, which could have killed children, it stutters upon acceleration and then jerks into speed, it doesn't go into gear at times, it isn't shifting properly, and all kinds of stuff. And even when the dealership "fixes" it, it is a temporary fix and it goes back into the same issue within 40,000 miles. This is a very serious and dangerous issue that isn't being taken seriously enough! it is very well known by Ford, as when I took it to dealership for this the first time, the guy (I have all his info and paperwork) informed me that just at that dealership alone, they do about three of those trans issues per day. All they do is " see history for sop. Installed bv6z 7b546 f: clutch asy. Verified concern. Check oasis. Found TSB 15-0120. Reprogrammed pcm and tcm. Cleared codes. . . . Removed and replaced transmission and new clutch. . . Reprogrammed. . . Etc. . " which is only a temporary fix and they know it. Everyone has to bring back over and over! someone will die!!.
The contact owns a 2013 Ford Focus. While attempting to start the vehicle, the contact heard a clicking noise but the vehicle failed to start. The contact had the battery checked and found no issues. The vehicle was towed to an independent mechanic who diagnosed that the tcm needed to be replaced and stated that the vehicle needed to be taken to a Ford dealer. The vehicle was then towed to the ray price dealer in mt pocono, Ford (2971 PA-940, mt pocono, PA 18344 (570) 839-1111) where it was diagnosed that the pins and latch fractured and the tcm needed to be replaced. The contact stated that the vehicle was previously repaired for the failure, but the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 90,124.
See all problems of the 2013 Ford Focus .
5/4/16 car would not start in a parking lot and had to be towed to the dealer. Dealer replaced faulty tcm fsa 14m02 7/22/17 while driving 70 mph on the expressway car abruptly jerked, rpms shot up from about 2500 to 5000 loss of power. Had to pull over to the shoulder, put car in park and then back in drive, & transmission re-engaged. 7/24/17 while driving 65 mph on expressway car abruptly jerked, rpms shot up again. Loss of power. Pulled over to the shoulder, put car in park and back in drive, no re-engagement of the transmission, put car back in parked, turned it off, restarted car, transmission re-engaged. 7/25/17 drove to dealer, while driving shifting became increasingly hard/harsh, shifting became more delayed as well. Dealer reported faulty tcm and damaged clutch. Both are to be replaced on 7/26/17 fsa 14m01 fsa 14m02.
I was driving home going about 65 mpg in a straight line on the highway and the car lost propulsion, started decelerating. I pulled of to the side of the road as fast as possible and the car wouldn't change gears, and stalled (like what happens when you don't depress the clutch). This is the second time this happened, the first time they reprogrammed the tcm claiming that was the cause. This time they are claiming the fuel pump is the cause, though I am skeptical.
The contact owns a 2014 Ford Focus. While attempting to accelerate from a traffic light, the accelerator pedal was depressed and the vehicle lunged forward and stalled. The contact stated that the check engine indicator illuminated. An independent mechanic was able to reset the check engine indicator and the vehicle operated for several days before the failure recurred. The vehicle was towed to upper marlboro Ford (located at 5701 crain highway, upper marlboro, MD 20772, tel: (301) 627-5600). The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure on several occasions. The approximate failure mileage was 50,000.
Help me understand why the NHTSA has not forced a recall concerning the major issues found with these transmissions? has Ford pulled the wool over the eyes of NHTSA just as they have with their very own customers? my car sits at the dealership because im not convinced the mechanic has determined the true cause of the trans to cause a loss of power while I was driving about 20-25mph the trans seemed to slip into neutral but when pressing the gas ped the engine wouldnt rev nor would the car go any faster. I was 1/4 mile from my house & turned around to go back, I shut the car off & back on, the engine revved & back to idle, I put in reverse & it hesitated to move but did, I put in forward & it revved up 2x again while I to coast to my driveway. My car has shuddered at times & seemed to hesitate to know what gear to go into although I figured it to be normal since I owned the car since 9/2016 & the more I drove the more I assumed it was a type of trans that acted like a manual when it changed gears, I have only recently learned of all the major problems while doing research. I am concerned for my safety after reading just a small amount of customer complaints. The check engine light was on when I experienced the loss of power and codes p2831 p2832 & p287b were present. The mechanic said the "mechanical mechanism" is "stuck" keeping the clutch applied. He made this assumption with the transmission still installed & not checking the internal components; he must be pretty darn good to do all that! he checked the tcm per notification 14m02 which surprising passed. To the best of my knowledge notification 14m01 was not checked which would require the trans be removed from what I read. TSB 15-0121 also calls out a potential cause. They want me to pay $2500 to replace the clutch just to be able to further diagnose potential problems without fully diagnosing the problem. 78000mi.
Experienced clutch shuddering issue. Have had the tcm reflashed at least twice and have had the dual clutch replaced twice in less than 10k miles.
The contact owns a 2012 Ford Focus. While driving 40 mph, the "transmission malfunction service now" indicator illuminated. The vehicle hesitated and failed to accelerate. The vehicle was towed to academy Ford (13401 baltimore Ave, laurel, MD 20707) where it was diagnosed that the transmission control module and transmission clutch failed and needed to be replaced. The module was repaired, but the clutch was not. The manufacturer was made aware of the failure and stated that the issue was "in the process of being recalled" and transferred the contact directly to NHTSA for a "status update. " the approximate failure mileage was 98,500.
|Problem Category||Number of Problems|
|Power Train problems||
|Automatic Transmission Control Module problems||
|Vehicle Shudder problems||
|Transmission Shudder problems||
|Transmission Gear Slipping problems||
|Automatic Transmission problems||
|Clutch Pedal/linkage problems||
|Transmission Failure problems||
|Noises During Shifting problems||
|Transmission Noise problems||