Ford Focus owners have reported 39 problems related to automatic transmission control module (under the power train category).
This is an update to report filed 1-4-15 (NHTSA id #10669989). On 1-6-15 we had our 2012 Focus serviced at a dealership for a serious transmission failure described on previous report. That dealership performed "adaptive learning strategy and cleared all the codes". Verbal summary of the problem from the service advisor was that the computer had been confused by a change in transmission demands. We had taken a day trip into hilly, congested san francisco. Our typical drive is small town, country highway on relatively flat terrain. The computer did not know how to behave with different traffic conditions and terrain. After that servicing, all seemed fine until a couple of weeks later on 1-23-15, when the car lost power at a 4-way stop. I hit the gas pedal on green, but the transmission wouldn't engage properly, although the engine was revving--similar symptoms to last time. after multiple attempts, the car was not able to reliably engage, only sporadically, limping through a few intersections. Eventually, I pulled over to the side of the road, and shut the engine off. When I tried to restart the car, the engine would not even turn over. I decided to use Ford roadside assistance again, to have the car towed to the dealership we had purchased the car from. The advisor at that dealership saw the wisdom of replacing the transmission control module (tcm) and programming it. As of today, 3-9-15, odometer at 45,556, we have had no additional symptoms and the car is running smoother than ever, even since new. We still need to test the car on san francisco hills and mountain driving, however. My advice to others is to insist on a replacement of the transmission control module, seals and program at the first sign of this kind of problem. Don't let them merely perform the " adaptive learning strategy and clearing of all codes" on the old tcm. That did not hold long in our case.
See all problems of the 2012 Ford Focus.
*ongoing *please see original complaints # 10473215 and #10670375* long history of transmission repairs since purchase. Latest repair on 1/5/2014 was to replace malfunctioning tcm. When getting car back from service, odd noise and hesitation upon starting. Service manager attempted to start. Symptoms of tcm malfuntion again, and then complete loss of power. Service states that chafed wiring was found under driver seat, causing new tcm to malfunction and then shorting out all power in vehicle. After hearing odd noise upon starting, I was very close to driving car out onto very busy highway. . . Decided to turn car off instead and seek help from service manager. I am the only driver of this vehicle and I very rarely move the seat. I was told by service that moving the seat on 1/5/2015 caused the chafed wiring to short out the power in the car. I never moved the seat when I got into my car during pickup. This is very frightening and dangerous! I was just reading that chafed wiring can result in fire, also! these vehicles are putting many people at risk of injury or death. Please help the affected Ford Focus customers to get them recalled, as Ford will not help. I have filed 3 claims with Ford and I cannot even get a call back from them. Told that I don't meet the guidelines for buyback or replacement. Very afraid to drive my car, especially now since the weather is bitter cold and have already been stranded in freezing weather with sleet on 1/3/2015 because of tcm failure. Please help!!.
*ongoing *please see original complaint # 10473215 *clutch replaced twice and trans reprogrammed 4/5 times (within 35, 000) car not starting- 4 times in 2 months. Symptoms on 1/3/2015- 4th time: dash lights up, radio and heater work, headlights- no, but other lights- yes, no crank when trying to start usually starts next day, restarted afternoon 1/4/2015 and taken for emergency service 1/5/2015. Call received from service with update, so called for shuttle to return to dealer. Techs were already gone. * listed repairs: found tcm inop codes u0101-u0100 tech performed pcm test auto trans diag and pinpoint test, replaced tcm and performed clutch learing (2nd replacement clutch installed 8/2014) *they brought car out and gave me the key. I tried to start car and heard odd noise, then shut car off. I again started the car. This time there was hesitation and noise again, shut car down. Went back into service area and found service manager. He tried to start the car several times, but would not start, no sound or crank, but all lights came on- same as when car broke down 2 days earlier. He moved gear shifter around and then tried to start again. This time lights in the car flickered and then everything went black, the car totally died. He stepped out of the car looking shocked and told me to go and sent me for rental. Was told that the car was fixed and almost drove off of the lot. Dark out and temp outside was 27 with wind chill of 12 . Dealership located on 6 lane, very busy highway and could have broken down on highway in freezing cold, very frightening! there would have been no one at the dealer to help me as everyone had left or was leaving. Would have been on my own in frigid nighttime weather. *over 2 yrs of trans repairs, still breaking down. Convinced car is a lemon. Please help as Ford will not. Chronic problem with this car. Unsafe to drive.
The car was driving fine and all of a sudden the power train quit working despite the fact that the engine was operating correctly. Because of the loss of power, I was endanger of getting hit by other cars. The sudden loss of power is a hazard. The manufacturer said the resulting loss of power train was due to a transmission control module. This particular model has been plagued by transmission problems throughout its life. Mine began while it was still under warranty and continues today. I am going to abandon the car because I feel it is unsafe at this point for me or anyone else.
While coming to a stop at an intersection. A warning message appeared stating the "hill assist" is not functioning. When the light turned green and I gave it gas the car would not move and the engine rpm ran up. The car would not move in drive, reverse or standard. I turned the car engine off thinking it might reset itself. Instead, when I turned the key nothing happened. It would also not shift out of park. I was blocking traffic in the only lane open to allow cars to proceed straight. The right lane was closed due to road construction and I was blocking that road crew. Several times I neared receiving a rear end collision. The dealership repair shop tells me the transmission control module malfunctions and needs replaced at a cost of $1300. 00. I find that curious as the car is only 2 years old and there was recall issues on that module for other 2012 Focus. That recall simply involved Ford re-programing the module.
The contact owns a 2012 Ford Focus. The contact stated that while driving the vehicle stalled and the rear assist malfunction light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
This is a follow on to an original complaint submitted. This first time the entire transmission was replace and fixt the issue for 10,000 miles. The new transmission again started to hesitate when the outside temperature is over 80 degrees. Severe shudder when shifting from 1st into 2nd. Then the vehicle would reach 5 mph accelerating from a stop and the engine rpms would jump to 5000 and the vehicle would only creep along at 5 mph. This happened in heavy traffic without warning. Limped the car into the dealer who had to replace the transmission tcm. The controllers seem to last between 10,000 and 16,000 miles. When the vehicle experiences a failed transmission controller in heavy traffic, this poses a very unsafe condition as other cars are trying to drive around at 45 mph.
See all problems of the 2013 Ford Focus.
Driving up light incline on paved highway when traction control light flashes indicating a loss of traction. Seconds later car loses response to gas pedal, flashes "transmission system failure. Service immediately. " after pulling over away from traffic and powering off then 30 second wait and on warning is gone and functions are restored. A week later problem comes up again, this time on interstate going 70mph. Cruise control is shut off automatically, no power to gas pedal, traction warning comes on, and same transmission warning flashes. Goes away in a second or two. Pull over as safely as I can while cutting off a semi-truck, power car off and on, all systems normal. Four days later pull out of parking spot with a hesitation of vehicle to start, then a vibrating in reverse. Drive around lot to exit, pull onto main road and same warnings/problems as usual happen. Now blocking traffic perpendicular to flow. Check engine light comes on, put car into park, turn off, and back on. Try to shift into drive. Won't budge. Turn off and on again. Try to shift again. No luck. One more time, wait a few seconds, then again. Car powers on drives to another location with check engine light on and then to dealer with no further issues. Dealer inspects, finds faulty tcm. Directly attributes this to manufacture defect and not to user error.
At random times the car will just shut off leaving a coasting vehicle down the highway, or leave you stalled out in the middle of an intersection. If you leave it sit for 30min-1hour it may restart. If you press the accelerator it was not respond. After a couple minutes the vehicle will recover from a rough idle and try to lunge forward even when vehicle is in park. Problem: transmission control module.
While driving on the road, going about 40-50 mph on a sunny, hot day in July, the traction control suddenly turned on and the car started to decelerate. I found it odd as the weather was not inclement and I had not hit a pothole so I pulled over since the car was automatically slowing down. I was lucky not to have been in an accident as there were plenty of cars around and this was less than half a mile from the highway that I was about to travel. After pulling over, I turned the car off to try to clear the traction control as it seemed to be stuck on. The car would not turn back on (the engine was not turning on though the battery was fine). After calling the Ford auto club and having help come out, the car got towed to the dealership. The issue turned out to be with the transmission control module that was covered under the original power train warranty.
I started experiencing transmission problems with my Focus after what would normally be considered the end of the break in period, which was around 8,000 miles. The car would stall, shudder, and shake during acceleration from a stop, at low speed driving, and got notably worse the longer I drove especially on hot/humid days. I followed the maintenance schedule as outlined in the owner's manual and each time I brought my car in for maintenance I discussed my concerns about the transmission with service personnel and received the "corporate" answer each time "your transmission is operating within specifications", there's nothing we can do at this time. On 27 June 2014 as I was approaching the main gate of the base I work on, my car came to an abrupt halt and displayed the alert "parking assist malfunction maintenance required". The hazard lights became inoperable, gear shift indicator would not shift to park, and the transmission ceased to function. I was extremely fortunate that this did not happen while I was driving down the interstate at 65 mph 5 min earlier, because I firmly believe that I would have lost control of the car and either killed myself or someone else. The following parts were replaced in order to return my car to full operation: - pcm transmission control module - clutch assembly and leaking seals - reprogrammed transmission iaw latest tech bulletin this is a common theme among all Focus owners at the moment who've purchased vehicles since 2012. It's obvious to the public that the Focus transmissions have design flaws and Ford needs to come up with a solution and replace the transmissions of these vehicles. For the safety of the public I urge you to mandate a recall on the transmissions in all affected Ford models before Ford makes the same mistakes gm has and people are serioiusly injured or killed, it's just a matter of time.
Car was running fine and the vehicle lost power and slowed to a crawl. After sitting awhile it started up again only to loose power again. Was told it was the computer, then the battery, then the transmission. Now being told that it was the tcm voltage being the problem. The car is in the shop. The service manager has said the part is not available because there are so many of these cars requiring this part. The car is not safe to drive and there has been some recalls on many of these models. In fact there is a recall for a software update on many of them but not mine. Why isn't there a recall if the dealer says that it is a common problem on this car.
I bought my car at 38,000 miles as a certified preowned from a Ford dealership. Within 5k miles, I was experiencing chattering on take off, and at low speeds (mostly rush hour) & very hard shifts. I took it in, they reprogrammed the clutch, and sent me on my way with much less chattering and almost no hard shifts, still horrible in rush hour. In September, it started doing the same thing. I took it back, they fixed it again. Sent me on my way with (again) some improvement, but no symptoms gone. I took it back in October, the service manager drove it with me, he said the items I was experiencing were all "normal operating conditions. " he actually told "drive it harder, it will perform better. " I was always taught that you don't rag on your car and it lasts longer. Dumb advice that irritated me. Sunday, I was driving down a busy road (lucky it was on a Sunday with no school traffic), and my car suddenly acted like it was in neutral. Driving down the road my car stops moving forward. After the car stopped accelerating, I was able to get it into a parking lot. I put it into park, then drive, park, reverse, nothing. At this time, I turned it off and it would not restart. I had it towed to the dealership, the dealership said it was my transmission control module. There is less that 52k miles on my car. I've had the car 8 months.
Went to make a left turn and the car went into a neutral state and just revved up. The gear indicator on the screen was no longer there. After 15 or so seconds it reappeared and resumed normal function but the check engine light came on. Went to an auto parts store to have the code read and it said a tcm low shit point or something to that effect. This was at 60700 miles. After driving a couple of hours the check engine light turned off. Since then it has been happening randomly anywhere from days apart to a month apart. I have contacted Ford assist and they said there is nothing they can or will do for me. . .
I have owned my 2012 Ford Focus since new, I was driving on a local highway Friday 4/25/14 cruising along at or around 60 mph, I was accompanied by my wife and my inlaws. As I was cruising along and all of a sudden lost power as if it was in neutral. I was in the left hand lane of sunrise highway but managed to avoid traffic coming up behind me and manuvered the car off to the shoulder. The car was still in drive but did not move. I put the car into park and turned it off. I restarted the car and proceeded to hean to the offramp, this issue occured several times while driving on the shoulder until I finally reached the off- ramp. I shut the car off for 15 min then proceeded to take local roads home and contacted my local Ford dealer to make a appointment. I have now been advised that the incodent occured do to tcm failure which the 2012 electric Focus had been recalled already. I am faced with a 1200. 00 exepense do to a known issue coupled with the fact that the danger my family encountered.
Purchased Focus in March of 2013 soon after purchase vehicle began to lurch and hesitate while accelerating almost to the point vehicle would stall gets very scary when pulling into traffic with no power to accelerate. I immediately took vehicle back to dealership and they confirmed I needed a clutch that there was a seal leaking which caused the failure! they performed repair and not even a month later the problem occurred so I returned the vehicle again just to find out the other clutch they didn't replace had failed also. They again replaced clutch and I returned home. Within 2 days of repair the vehicle started shuttering and when accelerating the vehicle wouldn't shift into any gear so I was stuck on the interstate going 40 mph in a 70 speed zone so I immediately pull over and call Ford which tells me to bring it in on Monday because there not open on Saturday. I return vehicle to there disbelief that there is an issue because it has all the latest reflashes and clutches in vehicle but low and behold they inform me my transmission control module has failed and needs to be replaced. They replace tcm and send me home. Yesterday probably 2 months after virtually every component has been replaced vehicle starts to shudder horrible probably the worst I've experienced to date so I take it to my dealership and they inform me I need another clutch!!! the vehicle has 48k miles on it I am sick of worrying about whether or not I can accelerate and merge into traffic without the vehicle getting rear ended because the clutches are slipping. Something needs to be done. Thank you.
The contact owns a 2012 Ford Focus. The contact stated that while the vehicle stalled without warning while entering an intersection. The check engine light illuminated after the failure occurred. The failure was recurring. The dealer performed a diagnostic and advised that the transmission control module was defective. The vehicle was not repaired. The failure and current mileage was 7,758.
Stopped at stoplight on hill in columbia SC. Went to move and vehicle would not move forward, was in drive. Turned off to see if that would work, then it wouldn't start. This was on busy road at night. Dangerous situation. This vehicle has had the same complaints already listed on the NHTSA website with transmission stutters and loss of power on acceleration. Towed to Ford dealership and it was found that the transmission control module had shorted and had to be replaced. The Ford Focus electric version has already recalled the powertrain control module for similar problems as a possible safety issue. This needs to be recalled also.
Driving home on interstate 73mph trans shifted to neutral had to get off interstate before getting ran over with my speed decreasing. Turned car off cranked back up trans worked again took to dealer in jackson, TN golden circle Ford they said trans pcm needed to be reprogrammed and was fixed drove home today 11-22-2013 did exact same thing not good and not safe when you lose trans power at interstate speeds car now back at dealer waiting to see what they come up with this time. I am a ase certified mechanic and work on vehicles for a living this one still under 100,000 mile warranty but has serious and dangerous problem something needs to be done please help I apparently am not only one with this issue apparently this trans is junk and no one knows how to fix it so should be changed to something they know how to fix I drive 145 miles per day to and from work all interstate this was suppose to be a proven dependable vehicle that is why I purchased it also for the gas mileage which is good but now not feeling so safe driving it.
Tl- the contact owns a 2012 Ford Focus. The contact stated that while driving 50 mph, the traction control warning light illuminated as the vehicle began to swerve independently before stalling. The vehicle was restarted but would only accelerate at very low speeds. The vehicle was taken to a dealer for diagnosis and the contact was informed that the transmission control module would need to be replaced. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 82,000. Kmj.
2012 Ford Focus. Consumer writes in regards to acceleration problems. The consumer stated it felt as though the vehicle was loosing power and trying to stall out. She would try to accelerate and the vehicle would rev, but would not go, and when it finally did go, it was very jumpy and slow. The consumer took the vehicle to the dealer five times for the same issue. The dealer stated the vehicle needed a computer upgrade. The dealer stated it would take a while for the upgrade to work, but it never did, and the problem worsened. The next time, the dealer stated the tcm needed to be replaced. The replacement of the tcm, made the problem even worse. The vehicle began jerking upon acceleration and it felt as though the transmission was slipping.
The contact owns a 2013 Ford Focus se. The contact stated that while driving approximately 10 mph, the vehicle began to jerk with an accompanying rattle. The vehicle was taken to an authorized dealer, who reprogrammed the pcm and the tcm. The clutch assembly was replaced on a separate visit. After the repairs were performed the transmission failed to shift correctly from first to second gear. The jerking became progressively worse whenever the contact was driving at low speeds. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the problem. The approximate failure mileage was 17,042.
From day 1, the transmission has excessively slipped through 1st gear as though the clutch is not being properly engaged (dual clutch transaxle). At one point, the car bucked upon acceleration forcefully as though it stalled. The problem is most severe when ambient temperatures are over 90 degrees (common here in arizona). The pcm has been reprogrammed twice by the dealership and after the first 1000 miles, the slippage subsided (for the most part). Recently, the car was in for an oil change and when I got the car back, the 1st gear slippage was back very noticeably. I'm not sure if the dealership reprogrammed the pcm during its visit as there is nothing on the paperwork stating such. At times, making left hand turns in traffic is very scary because of the cars hesitation to accelerate. It's obviously a programming issue with how the clutch is being engaged by the computer. . . As though the clutch is only being half engaged during 1st gear acceleration.
Transmission control module problem. Unexpected loss of transmission shifting while driving. Problems with shuddering, vibration between gears and hesitation with the transmission. Rolls backward on inclines like it is a standard but it is an automatic transmission. Ford performed a reflash, relearn, and a pinpoint test. Test failed and Ford removed the transmission and replaced the clutch and seals on 11/05/14 per recall14m01. Ford claimed that there were no other problems found with the transmission. On 12/08/2014 the shudder was back and the car bogged down to 30mph in a 55mph hwy. The situation was very scary and dangerous. I took the car back to the dealer and opened a case at 3:50 pm with donna, cas5668676 at 1-800-392-3673. Ford refuses to acknowledge there is an ongoing problem that was not fixed the first time. The Ford dealearship is maintaining fraudulent business practices by charging $1025. 00 to fix the tcm (transmission control module) that remains dysfuntional and potentially dangerous on the road. Jodie and tyrin with the Ford sullivan dealership claim that the recall is separate from this related transmission problem. This was my first and last new Ford product. All the way around the transmission in this and many other Ford Focus's is a major problem for consumers and nhsta. Many deaths will happen due to Fords unwillingness to address these faulty transmission components.
Tl-the contact owns a 2012 Ford Focus. The contact stated while driving at an unknown speed, the vehicle would intermittently accerlarate and vibrate. The contact received a NHTSA campaign notice but the number was unavailable. The vehicle was repaired by the dealer under the notification and the pcm and tcm was restarted. The failure reoccured and the vehicle was taken back to the dealer and the clutch was replaced. The contact was informed by the dealer after driving the vehicle to 1000 miles, the vibration would cease. However, the failure continued. The contact was informed that the part needed for repair was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 500. Mm.
|Problem Category||Number of Problems|
|Power Train problems||
|Automatic Transmission problems||
|Vehicle Shudder problems||
|Transmission Gear Slipping problems||
|Noises During Shifting problems||
|Transmission Shudder problems||
|Automatic Transmission Control Module problems||
|Transmission Noise problems||
|Transmission Failure problems||