Ford Focus owners have reported 178 problems related to automatic transmission control module (under the power train category).
Recently, on March 18, 2017 I was driving my car again on major roadway and all of a sudden the �engine light� comes on in the car and the car comes to a complete stopped in the middle of me driving in which almost caused a major accident out of my control. I turned the car off and sat with my hazard lights on for a few minutes. I restart the vehicle in which the �engine light� was still illuminated and the vehicle was barely moving upon acceleration. I was able to get it to firestone complete autocare located at 7320 elgin st, philadelphia, PA 19111. I asked them if they could check to see what the issue may be with my vehicle. They informed me that the transmission control module appeared to be failing again and that I should take my vehicle to the dealer due to the past recall. I did extensive research on this dps6 automatic transmission. Although, the transmission is supposed to be automatic, it actually operates as a manual transmission. The car drives like a manual vehicle. This issue is extremely urgent and operation of this vehicle is extremely dangerous due to the fact that you do not know what it may do next. Also, due to the fact that Ford technicians continue to state that this issue is not fixable. At this point, I no longer want this vehicle and would like to know my options about full refund or option of another vehicle. I have also contacted lemon law in regards to these issues in which there are hundreds and thousands of others who have had the same issues with the same vehicle along with other models such as the fiesta. Consumers should be able to trust that a company would sell us a safe vehicle rather such a hazardous one. I am extremely concerned and am looking for an answer for my issues with this vehicle before this has to proceed to legal action.
See all problems of the 2012 Ford Focus.
Transmission began shifting incorrectly until finally losing all power leaving me stranded in the passing lane going uphill on a major highway. Problem still persisted after the Ford dealer reprogrammed the transmission. Replacement of transmission control module still has not fixed the issue and the dealer currently doesn't know what the problem is as they hold onto the car for further testing. I've also had the power steering fail on me twice.
See all problems of the 2013 Ford Focus.
I would like to file a complaint about a defective transmission control module for my 2014 Ford Focus. I have had it worked on or replaced three times, and am still experiencing issues. After replacement, the transmission control is very sluggish, and then it starts experiencing substantial clutch shudder (shaking with shifting) within a few thousand miles. This has happened every time, and the dealership has not proposed any alternative solutions. I see there is a class action suit about this, and also a recall. Attempting to find out what the next steps should be to resolve this safety issue.
See all problems of the 2014 Ford Focus.
Pulling to a stop light, as the transmission downshifted, it jerked really hard twice. When the light changed, we drove off, it wouldnt shift out of first gear. It had no reverse. Towed to the dealer, they placed a tcm on it without testing it first, said it was fine, we drove 3. 5 hours and were now a total of 6 hours from home when it started feeling restritcive while doing 75 on the interstate at midnight in the rain. My husband thought it was road noise, but then it wouldnt pull the car at all and was slowing down. At this point, it had no movement forward or backwards. We had it towed to the dealer in bowling green ky, spent 3 days in a hotel for them to lead us on that there was potential for Ford to fix the now not covered transmission. The car has 47000 miles on it. They even tried to sell us a new car! the car was then towed back to the dealer in greenwood indiana for potential repair. They didnt check the fluid in it, they didnt check the failure codes, they just put a tcm on it and said it was good to go, when clearly it wasnt.
The contact owns a 2013 Ford Focus. While driving 65 mph, the vehicle shifted independently to a lower gear without warning. On several occasions, the vehicle failed to shift out of second gear while the accelerator was depressed. The vehicle was taken to be diagnosed. The contact was informed that the pcm needed to be reprogrammed. The pcm was reprogrammed; however, the failure recurred. The contact also stated that the clutch was replaced, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 18,209.
I have taken my 2012 Ford Focus to the local dealership 3 times, 2 times by a letter sent to me wanting me to being my car to the dealership to have the kam reset and the pcm reprogram because the shaken and shudders when accelerating and the 3th time the same thing again. Now the car is doing the same thing again up to a speed of about 20-25 mph the shaking and shudders and noise stop.
The contact owns a 2013 Ford Focus. The contact stated that there was an abnormal noise progressing from the transmission and that the gears were difficult to shift and change over. The failure began after a dealer's repair for a manufacturer recall to service the transmission. The contact was included in two manufacturer service campaigns, but was not notified of the transmission clutch shudder / transmission input shaft seal campaign extension and the transmission control module extended campaign coverage. The manufacturer was contacted to determine when they may be able to address the two service campaigns pertaining to the transmission failure. The recall information was not provided. The failure mileage was not available.
Automatic transmission disengages while traveling at speed. Card rolls backward on any type of hill. I have been driving and was passing a vehicle on a 2 lane road and had the transmission disengage and narrowly avoided an accident as there was no power to the drive wheels to get back into the traffic lane. This car has been in multiple times for transmission work. The tcm and automatic clutch replaced with another faulty tcm & automatic clutch. This model of transmission is a danger to the driving public.
The contact owns a 2014 Ford Focus. While attempting to make a left turn, the engine stalled without warning. The vehicle was taken to the dealer where it was diagnosed that there was an issue with the transmission. Also, the pcm/tcm clutch needed to be re-learned. The vehicle was repaired, but the failure persisted. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 27,300.
Recall of pcm/tmc recall 15b22 - I do not understand if a part is on a recall to be replaced why is a mileage restriction placed on the vehicle? I took my car to dealership for a failed recalled part and I had to pay for the part and the installation!! I commute over a hundred miles round trip each day to work by July 2016 I had already reached the 150,000 mile mark. My family has been a Ford owner's for over 35 years. We own 3 Ford vehicles today. Including the one in reference. I plead with you to help with the cost of this. Please feel free to contact me anytime at (501)626-2726. Thank you, rebecca sullivan may you and yours have a blessed thanksgiving.
I own a 2012 Ford Focus with the manual/automatic transmission dct the car now has 184k highway miles on it Ford replaced one clutch out of three revisions. The car shudders badly and I'm told I no longer qualify for repair of a know issue because of the mileage. Cost of the new clutch and seals would be @ $1000. 00 I'm being monetarily punished for using their product. The shuddering while annoying still allows me to drive the car from a to b. However, now the tcm module is bad per the dealer and will require $650 to get the car back on the road. . . I was driving the car when the transmission seemed to go into neutral. One off the road I selected all available gears and the car would not move. I tried shutting the car off and it would not restart. So, I had it towed to the nearest Ford dealer. Now on to the mind scramble. . . I was told there are 41000 tcm's currently on backorder and the wait time is 3 to 4 months! they expect me to leave my car at the dealer pushed to the back of their lot and stored for 3 to 4 month. Of course they did offer to take my car in on a trade! doesn't this seem like a nice way to increase car sells!? what would they even give me on trade for a broken down car? this is pathetically laughable. It would seem to me that a car that has had three related transmission "upgrades" with seals and clutches, extended warranty for those that rarely drive, and now a tcm reprogramming and warranty extension to 150k is a problematic release and should be a forced recall! as is, my only remedy is to sue Ford in a class action in order to get around the customer service department "feeling my pain". To give a consumer no better answer to a proven Ford related engineering problem than wait four months or trade up for another piece of Ford junk should not be allowed to happen.
12,771 miles, starter replaced. 14,207 miles, fuel pump replaced. 18,249 miles fuel pump replaced and transmission control module reprogram for failure. 19,999 miles replace clutch and starter motor assembly. About 24,000 miles, car no start, battery replaced "bad battery". 29,975 miles car no start, jumped to start. 31,500 miles no start, battery replaced "bad battery". Approx 32,750 miles, replace clutch and whatever else they may find. This car stutters in first gear (automatic transmission) when it was purchased it was fine and then a month later it started to shake and stutter on acceleration from a stop, whether in traffic or in the driveway. Ford told us that it was a "Smart transmission" and that it had to get used to two people driving the car although I am the primary driver. New "clutch pac" only temporarily solves the problem and then it starts all over again after a month or so. We have also had a no starting issue. We received a letter from Ford about it, but they cant seem to help and wont replace tcm because they say the dealers can't show the part is malfunctioning.
The contact owns a 2014 Ford Focus. When the accelerator pedal was depressed at various speeds, the vehicle shuttered and shook violently without warning. The vehicle was taken to the dealer where the transmission control module was replaced, but the failure recurred. The vehicle had not been repaired. The manufacturer was notified of the failure. The failure mileage was 15,100.
Shortly after purchasing my vehicle the transmission started having issues. It has been "fixed" now several times. Currently at times when you accelerate the rpms will jump and the entire car will hesitate and vibrate. They have replaced the clutch packs a few times and the tcm and reprogrammed things several times and the issue keeps recurring. At times im not sure if the car is going to accelerate. The date I stated this happened is the most recent date that the issue occurred it has been happening since I got the car 4 years ago. What a terrible first brand new car ever.
Takata recall. Transmission control module (tcm) Ford recall fsa 15b22. My vehicle would struggle to shift into second and third gear whenever I was driving, so I took my vehicle to a Ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in June 2016. It seemed to help with the harshness of the vehicle's shifting, until Friday, September 23rd, 2016 whenever I tried to get my car to reverse and it acted as if the vehicle was still in neutral. It wouldn't go in reverse and my check engine light was now on. The shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. My Ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so I did. It overheated three times in the 45 minute drive up, despite cautious driving. I had to have it towed to the dealership, which was not covered by Ford in any way. The dealership service department told me that my car would be diagnosed later that day (Monday, September 26th) and any necessary parts would be ordered by the end of the day. I hadn't heard anything back from them in over 3 days so I called for an update. They confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in June 2016 was too little, too late. The problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until November 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before I get my car fixed and returned to me. To add insult to injury, they are refusing to provide me with a service vehicle, so I don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. How am I to get to work? pick up my son from school? get gtoceries? I'm an only parent and cannot be without a car.
Car kept bumping and moving unevenly when starting from a standing stop or while driving at speeds below 10 or 15 mph. The dealer replaced the clutch, actuators, & seals and up dated the pcm/tcm under warranty. The work order date was 9/28/2016 the car had 14757 miles on it.
See all problems of the 2015 Ford Focus.
The car failed while driving on a busy road due to the transmission control module failing which is under replacement recall. While at the dealership they informed me that they could not complete the repair without replacing the locked shifter. I explained that the shifter electronically locked when the transmission failed and that I did not want it replaced. I was told that they refused to continue without authorization to replace the shifter for $535. 00 I was forced to agree as this is my only vehicle and I needed it fixed. It is well documented on the internet including by many Ford technicians that a side effect of the transmission control module failing is that the shifter electronically locks in place, and when that happens the dash no longer shows what position it is in. They told me that it was a completely isolated incident that the shifter "broke" ie wont shift, at the exact same time that the transmission failed. I would like to know my options regarding recovering my money for a covered recall. Ford has had my car for just shy of 60 days during the length of ownership. Other issues with the car include the fan does not work, the back door sensor is broken, the two front windows failed, the horn failed, and numerous electrical issues with the lights.
The first time I noticed this problem I was driving down a city street, downhill, with a speed limit of 35 mph when the check engine light appeared. This normally would be a great condition to coast downhill without applying brakes or gas. My car started shaking and then kept trying to downshift, it didn't have any gear selected and started pulling itself to a stop. During rush hour this was very dangerous. I turned into a parking lot and the car quickly shut off as soon as I got down to 5 mph. Once the car was back on it wouldn't go over 20 mph, very dangerous as the to get to the nearest dealership the speed limit was 45 mph any way I would go. Once I arrived at the dealership they informed me it would take a week to get in on appointment, and there were no loaners. This being my only car is first of all dangerous and unsettling, but also extremely inconvenient. Hours later after letting my car cool off and settle, the problems seemed to remedy themselves until I was reversing out of a parking spot. I reversed, applied the brake, put the car in drive, but when I applied the gas, the car started rolling backwards until I slammed on the break and tried the gas again. While trying to leave that same parking lot just after this, my car wouldn't accelerate up the small hill and began to roll backwards again extremely fast. I believe this is very dangerous and potentially deadly had there been pedestrians behind my car. Previous attempt to replace the transmission and reprogram the tcm were greeted with pamphlets stating jerking and shaking were normal characteristics of automatic cars. I was told the waiting list just to check if my car qualified for transmission problems would be six weeks and I would have to leave my car there with no loaner just in case the wait time was cut shorter. For the average person and targeted group for Ford vehicles this isn't a possibility.
My wife traded in her 2009 taurus for a new 2012 Focus sedan back in April 2012 at green Ford. A month or so after getting the Focus, it had a transmission fluid leak. Green Ford fixed the problem. In mid-2015 we started to notice transmission issues like erratically shifting in second and third gear, very sluggish shift between low gears and that the upshift bags down like the vehicle might stall, bucking, kicking, jerking, harsh engagement, delayed acceleration and lurching forward into intersections at red lights due to the failure of their braking efforts to stop the car. We took it to green Ford on 9/18/2015. They stating that it was working as designed. However, for a precaution, they said they reprogrammed the powertrain control module (pcm) and the transmission control module (tcm). However, it was a recall issue for that stated problem/s. In the official service history for the Ford owner's records, there is no mention of the safety recall done on my Focus, just the routine maintenance and a mileage of over 96,000 miles on the Focus at the time. Jump forward to a year later, on Friday, sept. 9, 2016, at 2pm, my wife was traveling in a 45 mph speed zone when the car's check engine light came. Seconds later, the Ford started to stall and have power issues, causing her to find the next side road to pull over. The car completed stalled and could not turn over. After 2 towing events, from the breakdown location to thomas tire, thomas to stearns Ford, and sitting over the weekend, on sept. 9, we found out it was the recall tcm that broke. The tcm was in back order until October 28, 2016. Stearns Ford sent me to enterprise where they paid for a Ford rental. The only Ford on the rental lot was the transit 250 or 350 van (very low mpg). I had to pay for the liability insurance coverage daily. After the 3rd day, I borrowed a family member's car.
Tcm updated 3 times die to cel. 4th car wouldn't start or even engine turn over. Towed to dealer, after 9 days new tcm placed in car. Back at dealer for another 7 days. Car driving sluggish and only getting 20mpg. Ford dealer claims nothing wrong. Car feels like a pickup truck.
While traveling home from work, my car stalled briefly on main street. I immediately pulled into a parking lot to get my car out of the street. I turned it off and back on and resumed driving. I made it to my destination and got in the vehicle to drive again and the car would run go anywhere. The Ford dealership said to bring it to their shop for a diagnosis. I was on the way to take my 2012 Ford Focus titanium to the service department at empire Ford in abingdon, va. They stated the car would be ok to drive if I could get the vehicle to go forwards. I was traveling 65 mph down the interstate and the vehicle stalled out on the interstate. I tried to give the car fuel and began pressing the gas and the car would not move. Speed limit is 70 and 70-75 mph cars were coming towards me. I was forced to cross over the on ramp where cars were merging on to the interstate to get to the emergency side of the interstate. It was a pretty scary event and I felt that my life was put in danger. So, now Ford is saying there is nothing they can do but fix the tcm (transmission control module). There is no fix!!!! if there was, I feel like it would have already happened. So I am stuck with a vehicle that has been in the shop five times now for transmission issues. It is clearly unsafe to drive. What is it going to take in order for Ford to see there is not a fix for these models, someone losing their life?.
We bought this car to have a safe, reliable vehicle. I live in a mountain community with plenty of wildlife and very few other drivers on the road. My car broke down on the mountain highway when leaving for work at 5:15am. I got barely 2 miles from home and I lost power and the check engine light came on. The car would not accelerate more than 10 miles per hour and jerked, hesitated, made grinding noise. It has hesitated from take off since we've had it. We received a recall notice and took it in immediately. That did nothing to take care of the problem. Now it stopped running completely and the check engine light came on. It was towed to the shop and we have been told that the part (tcm module) is on back order and we could be without our car for 1 to 8 weeks. They could care less that this is our main form of transportation and I will have to get a rental in order to get to work in order to make car payments for a car I can't drive. I escalated my concerns all the way up to corporate customer relations at Ford. So going into the weekend I had no help at all from anyone at Ford and was forced to obtain a rental at my cost. So far I'm looking at $300 and praying that my car is back before I have to return the rental. This is a bunch of horse shit from Ford. It's all over the internet the issues with these cars. For them to not provide assistance with rentals is the worst possible service ever. I bet they sure will expect my payment on time won't they? I've filed claims with a lemon law attorney and a class action lawsuit attorney. As well on carcomplaints. Com, center for auto safety and NHTSA.
At 9829 miles (11/2013) noticed transmission slipping, jerking, crunching and clutch pac and seals replaced and tcm recalibrated. At 16839 miles (8/2014) brought in for hesitation and shudder and told nothing wrong. At 29324 miles (2/2016) brought in for losing power and surging forward and clutch pack replaced again. At 33k miles car would not move forward in middle of stop and go traffic on coronado bridge. Finally did move after about 30 seconds and then flipping in and out of gear and driving terribly. Afraid to drive. Brought it in and they are replacing transmission control module. Now I am afraid to drive it period. I limit my driving now and would never take it on a long distance drive.
We are experiencing exactly the same issue as many other people (41) reported on this website and more people on other websites on internet. Nhtsa conducted official investigation on this issue (NHTSA action number: pe13031). We have to unfortunately report that Ford has not addressed this issue till this date (9-3-2016). Our car was multiple times in different Ford dealerships but none of them were able to resolve the issue. The replaced battery, high voltage harness, reprogrammed pcm and tpm modules several times but the serious safety issue is still present. We have experienced this issue more than 10 times since 2014 (we stopped counting), even 5 times in one day. Issue: the vehicle, while in motion, suddenly loses power and driver receives a red triangle indicator and the message "stop safely now" in the instrument cluster. Driver unfortunately cannot stop safely because the vehicle losses all engine power and is decelerating very fast so the driver doesn't have time to pull over while in traffic or driving on a freeway. We would like NHTSA to take action again as the issue was not addressed in 2013 as stated under NHTSA action number: pe13031. This is safety issue not only for the driver and vehicle occupants but also for other people in surrounding vehicles.
I purchased a used 2012 Ford Focus hatchback in October 2012 that had 29,000 mile on it at the time. I drove the vehicle up to 39,000 and the power steering failed as I was initiating a left turn across traffic. I looked down to see the power steering assist fault error message. The car was out of warranty at that point, and I was out 2,000$ in repairs. I have seen that Ford has recalled other vehicles for the same issue, just not the 2012 Focus yet. In October 2014, I found the hard stuttering upon accelerating and then I received my first recall notice. A new tcm was installed, reprogrammed, along with a new clutch. About two weeks after that the clutch failed and I had to bring it back in for repairs. About 6 months after that I was driving on the highway at around 70 mph and the dashboard lit up with a transmission malfunction, service now error. I took it to the dealership and they replaced the tcm again and reprogrammed. In August 2016, the car is now at around 65,000 miles. I was driving around 40 mph on a busy city street when I received the transmission malfunction, service now error. I just got the car back from the dealership yesterday, the 4th time, with a new tcm that has been reprogrammed. This car is unsafe, and Ford is aware. The technicians I have dealt with all know the exact issue before I explain it to them. I asked for a complaint line, or any options for consumers in my position and was told by both the dealership and the Ford customer service hot line that there are none. I asked the technician at the dealership if they knew they were handing me an unsafe vehicle, and he shook his head then stated he wished there was something they could do but I am out of luck.
|Problem Category||Number of Problems|
|Power Train problems||
|Automatic Transmission Control Module problems||
|Vehicle Shudder problems||
|Transmission Shudder problems||
|Automatic Transmission problems||
|Transmission Gear Slipping problems||
|Clutch Pedal/linkage problems||
|Noises During Shifting problems||
|Transmission Noise problems||
|Transmission Failure problems||