Ford Focus owners have reported 163 problems related to automatic transmission control module (under the power train category).
Recall of pcm/tmc recall 15b22 - I do not understand if a part is on a recall to be replaced why is a mileage restriction placed on the vehicle? I took my car to dealership for a failed recalled part and I had to pay for the part and the installation!! I commute over a hundred miles round trip each day to work by July 2016 I had already reached the 150,000 mile mark. My family has been a Ford owner's for over 35 years. We own 3 Ford vehicles today. Including the one in reference. I plead with you to help with the cost of this. Please feel free to contact me anytime at (501)626-2726. Thank you, rebecca sullivan may you and yours have a blessed thanksgiving.
See all problems of the 2012 Ford Focus.
I own a 2012 Ford Focus with the manual/automatic transmission dct the car now has 184k highway miles on it Ford replaced one clutch out of three revisions. The car shudders badly and I'm told I no longer qualify for repair of a know issue because of the mileage. Cost of the new clutch and seals would be @ $1000. 00 I'm being monetarily punished for using their product. The shuddering while annoying still allows me to drive the car from a to b. However, now the tcm module is bad per the dealer and will require $650 to get the car back on the road. . . I was driving the car when the transmission seemed to go into neutral. One off the road I selected all available gears and the car would not move. I tried shutting the car off and it would not restart. So, I had it towed to the nearest Ford dealer. Now on to the mind scramble. . . I was told there are 41000 tcm's currently on backorder and the wait time is 3 to 4 months! they expect me to leave my car at the dealer pushed to the back of their lot and stored for 3 to 4 month. Of course they did offer to take my car in on a trade! doesn't this seem like a nice way to increase car sells!? what would they even give me on trade for a broken down car? this is pathetically laughable. It would seem to me that a car that has had three related transmission "upgrades" with seals and clutches, extended warranty for those that rarely drive, and now a tcm reprogramming and warranty extension to 150k is a problematic release and should be a forced recall! as is, my only remedy is to sue Ford in a class action in order to get around the customer service department "feeling my pain". To give a consumer no better answer to a proven Ford related engineering problem than wait four months or trade up for another piece of Ford junk should not be allowed to happen.
12,771 miles, starter replaced. 14,207 miles, fuel pump replaced. 18,249 miles fuel pump replaced and transmission control module reprogram for failure. 19,999 miles replace clutch and starter motor assembly. About 24,000 miles, car no start, battery replaced "bad battery". 29,975 miles car no start, jumped to start. 31,500 miles no start, battery replaced "bad battery". Approx 32,750 miles, replace clutch and whatever else they may find. This car stutters in first gear (automatic transmission) when it was purchased it was fine and then a month later it started to shake and stutter on acceleration from a stop, whether in traffic or in the driveway. Ford told us that it was a "Smart transmission" and that it had to get used to two people driving the car although I am the primary driver. New "clutch pac" only temporarily solves the problem and then it starts all over again after a month or so. We have also had a no starting issue. We received a letter from Ford about it, but they cant seem to help and wont replace tcm because they say the dealers can't show the part is malfunctioning.
See all problems of the 2014 Ford Focus.
Shortly after purchasing my vehicle the transmission started having issues. It has been "fixed" now several times. Currently at times when you accelerate the rpms will jump and the entire car will hesitate and vibrate. They have replaced the clutch packs a few times and the tcm and reprogrammed things several times and the issue keeps recurring. At times im not sure if the car is going to accelerate. The date I stated this happened is the most recent date that the issue occurred it has been happening since I got the car 4 years ago. What a terrible first brand new car ever.
Takata recall. Transmission control module (tcm) Ford recall fsa 15b22. My vehicle would struggle to shift into second and third gear whenever I was driving, so I took my vehicle to a Ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in June 2016. It seemed to help with the harshness of the vehicle's shifting, until Friday, September 23rd, 2016 whenever I tried to get my car to reverse and it acted as if the vehicle was still in neutral. It wouldn't go in reverse and my check engine light was now on. The shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. My Ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so I did. It overheated three times in the 45 minute drive up, despite cautious driving. I had to have it towed to the dealership, which was not covered by Ford in any way. The dealership service department told me that my car would be diagnosed later that day (Monday, September 26th) and any necessary parts would be ordered by the end of the day. I hadn't heard anything back from them in over 3 days so I called for an update. They confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in June 2016 was too little, too late. The problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until November 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before I get my car fixed and returned to me. To add insult to injury, they are refusing to provide me with a service vehicle, so I don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. How am I to get to work? pick up my son from school? get gtoceries? I'm an only parent and cannot be without a car.
The car failed while driving on a busy road due to the transmission control module failing which is under replacement recall. While at the dealership they informed me that they could not complete the repair without replacing the locked shifter. I explained that the shifter electronically locked when the transmission failed and that I did not want it replaced. I was told that they refused to continue without authorization to replace the shifter for $535. 00 I was forced to agree as this is my only vehicle and I needed it fixed. It is well documented on the internet including by many Ford technicians that a side effect of the transmission control module failing is that the shifter electronically locks in place, and when that happens the dash no longer shows what position it is in. They told me that it was a completely isolated incident that the shifter "broke" ie wont shift, at the exact same time that the transmission failed. I would like to know my options regarding recovering my money for a covered recall. Ford has had my car for just shy of 60 days during the length of ownership. Other issues with the car include the fan does not work, the back door sensor is broken, the two front windows failed, the horn failed, and numerous electrical issues with the lights.
The first time I noticed this problem I was driving down a city street, downhill, with a speed limit of 35 mph when the check engine light appeared. This normally would be a great condition to coast downhill without applying brakes or gas. My car started shaking and then kept trying to downshift, it didn't have any gear selected and started pulling itself to a stop. During rush hour this was very dangerous. I turned into a parking lot and the car quickly shut off as soon as I got down to 5 mph. Once the car was back on it wouldn't go over 20 mph, very dangerous as the to get to the nearest dealership the speed limit was 45 mph any way I would go. Once I arrived at the dealership they informed me it would take a week to get in on appointment, and there were no loaners. This being my only car is first of all dangerous and unsettling, but also extremely inconvenient. Hours later after letting my car cool off and settle, the problems seemed to remedy themselves until I was reversing out of a parking spot. I reversed, applied the brake, put the car in drive, but when I applied the gas, the car started rolling backwards until I slammed on the break and tried the gas again. While trying to leave that same parking lot just after this, my car wouldn't accelerate up the small hill and began to roll backwards again extremely fast. I believe this is very dangerous and potentially deadly had there been pedestrians behind my car. Previous attempt to replace the transmission and reprogram the tcm were greeted with pamphlets stating jerking and shaking were normal characteristics of automatic cars. I was told the waiting list just to check if my car qualified for transmission problems would be six weeks and I would have to leave my car there with no loaner just in case the wait time was cut shorter. For the average person and targeted group for Ford vehicles this isn't a possibility.
My wife traded in her 2009 taurus for a new 2012 Focus sedan back in April 2012 at green Ford. A month or so after getting the Focus, it had a transmission fluid leak. Green Ford fixed the problem. In mid-2015 we started to notice transmission issues like erratically shifting in second and third gear, very sluggish shift between low gears and that the upshift bags down like the vehicle might stall, bucking, kicking, jerking, harsh engagement, delayed acceleration and lurching forward into intersections at red lights due to the failure of their braking efforts to stop the car. We took it to green Ford on 9/18/2015. They stating that it was working as designed. However, for a precaution, they said they reprogrammed the powertrain control module (pcm) and the transmission control module (tcm). However, it was a recall issue for that stated problem/s. In the official service history for the Ford owner's records, there is no mention of the safety recall done on my Focus, just the routine maintenance and a mileage of over 96,000 miles on the Focus at the time. Jump forward to a year later, on Friday, sept. 9, 2016, at 2pm, my wife was traveling in a 45 mph speed zone when the car's check engine light came. Seconds later, the Ford started to stall and have power issues, causing her to find the next side road to pull over. The car completed stalled and could not turn over. After 2 towing events, from the breakdown location to thomas tire, thomas to stearns Ford, and sitting over the weekend, on sept. 9, we found out it was the recall tcm that broke. The tcm was in back order until October 28, 2016. Stearns Ford sent me to enterprise where they paid for a Ford rental. The only Ford on the rental lot was the transit 250 or 350 van (very low mpg). I had to pay for the liability insurance coverage daily. After the 3rd day, I borrowed a family member's car.
Tcm updated 3 times die to cel. 4th car wouldn't start or even engine turn over. Towed to dealer, after 9 days new tcm placed in car. Back at dealer for another 7 days. Car driving sluggish and only getting 20mpg. Ford dealer claims nothing wrong. Car feels like a pickup truck.
See all problems of the 2013 Ford Focus.
While traveling home from work, my car stalled briefly on main street. I immediately pulled into a parking lot to get my car out of the street. I turned it off and back on and resumed driving. I made it to my destination and got in the vehicle to drive again and the car would run go anywhere. The Ford dealership said to bring it to their shop for a diagnosis. I was on the way to take my 2012 Ford Focus titanium to the service department at empire Ford in abingdon, va. They stated the car would be ok to drive if I could get the vehicle to go forwards. I was traveling 65 mph down the interstate and the vehicle stalled out on the interstate. I tried to give the car fuel and began pressing the gas and the car would not move. Speed limit is 70 and 70-75 mph cars were coming towards me. I was forced to cross over the on ramp where cars were merging on to the interstate to get to the emergency side of the interstate. It was a pretty scary event and I felt that my life was put in danger. So, now Ford is saying there is nothing they can do but fix the tcm (transmission control module). There is no fix!!!! if there was, I feel like it would have already happened. So I am stuck with a vehicle that has been in the shop five times now for transmission issues. It is clearly unsafe to drive. What is it going to take in order for Ford to see there is not a fix for these models, someone losing their life?.
We bought this car to have a safe, reliable vehicle. I live in a mountain community with plenty of wildlife and very few other drivers on the road. My car broke down on the mountain highway when leaving for work at 5:15am. I got barely 2 miles from home and I lost power and the check engine light came on. The car would not accelerate more than 10 miles per hour and jerked, hesitated, made grinding noise. It has hesitated from take off since we've had it. We received a recall notice and took it in immediately. That did nothing to take care of the problem. Now it stopped running completely and the check engine light came on. It was towed to the shop and we have been told that the part (tcm module) is on back order and we could be without our car for 1 to 8 weeks. They could care less that this is our main form of transportation and I will have to get a rental in order to get to work in order to make car payments for a car I can't drive. I escalated my concerns all the way up to corporate customer relations at Ford. So going into the weekend I had no help at all from anyone at Ford and was forced to obtain a rental at my cost. So far I'm looking at $300 and praying that my car is back before I have to return the rental. This is a bunch of horse shit from Ford. It's all over the internet the issues with these cars. For them to not provide assistance with rentals is the worst possible service ever. I bet they sure will expect my payment on time won't they? I've filed claims with a lemon law attorney and a class action lawsuit attorney. As well on carcomplaints. Com, center for auto safety and NHTSA.
At 9829 miles (11/2013) noticed transmission slipping, jerking, crunching and clutch pac and seals replaced and tcm recalibrated. At 16839 miles (8/2014) brought in for hesitation and shudder and told nothing wrong. At 29324 miles (2/2016) brought in for losing power and surging forward and clutch pack replaced again. At 33k miles car would not move forward in middle of stop and go traffic on coronado bridge. Finally did move after about 30 seconds and then flipping in and out of gear and driving terribly. Afraid to drive. Brought it in and they are replacing transmission control module. Now I am afraid to drive it period. I limit my driving now and would never take it on a long distance drive.
We are experiencing exactly the same issue as many other people (41) reported on this website and more people on other websites on internet. Nhtsa conducted official investigation on this issue (NHTSA action number: pe13031). We have to unfortunately report that Ford has not addressed this issue till this date (9-3-2016). Our car was multiple times in different Ford dealerships but none of them were able to resolve the issue. The replaced battery, high voltage harness, reprogrammed pcm and tpm modules several times but the serious safety issue is still present. We have experienced this issue more than 10 times since 2014 (we stopped counting), even 5 times in one day. Issue: the vehicle, while in motion, suddenly loses power and driver receives a red triangle indicator and the message "stop safely now" in the instrument cluster. Driver unfortunately cannot stop safely because the vehicle losses all engine power and is decelerating very fast so the driver doesn't have time to pull over while in traffic or driving on a freeway. We would like NHTSA to take action again as the issue was not addressed in 2013 as stated under NHTSA action number: pe13031. This is safety issue not only for the driver and vehicle occupants but also for other people in surrounding vehicles.
I purchased a used 2012 Ford Focus hatchback in October 2012 that had 29,000 mile on it at the time. I drove the vehicle up to 39,000 and the power steering failed as I was initiating a left turn across traffic. I looked down to see the power steering assist fault error message. The car was out of warranty at that point, and I was out 2,000$ in repairs. I have seen that Ford has recalled other vehicles for the same issue, just not the 2012 Focus yet. In October 2014, I found the hard stuttering upon accelerating and then I received my first recall notice. A new tcm was installed, reprogrammed, along with a new clutch. About two weeks after that the clutch failed and I had to bring it back in for repairs. About 6 months after that I was driving on the highway at around 70 mph and the dashboard lit up with a transmission malfunction, service now error. I took it to the dealership and they replaced the tcm again and reprogrammed. In August 2016, the car is now at around 65,000 miles. I was driving around 40 mph on a busy city street when I received the transmission malfunction, service now error. I just got the car back from the dealership yesterday, the 4th time, with a new tcm that has been reprogrammed. This car is unsafe, and Ford is aware. The technicians I have dealt with all know the exact issue before I explain it to them. I asked for a complaint line, or any options for consumers in my position and was told by both the dealership and the Ford customer service hot line that there are none. I asked the technician at the dealership if they knew they were handing me an unsafe vehicle, and he shook his head then stated he wished there was something they could do but I am out of luck.
This has been an ongoing problem. The transmission in my Ford has stopped functioning and left me sitting on the side of the interstate many times. I have been lucky in that I have only been stranded in a traffic lane once. I have taken it to Ford and gone through the same things that so many people have already stated: first they blamed it on insufficient electrical grounds, then they charged me $200 to reprogram the transmission control module. The transmission then failed in the dealers lot. I finally had the tcm replaced under recall in fenruary 2015 and have been lucky when compared to many others. The vehicle has recently begun shaking violently, lurching forward, and sometimes not moving forward at all. I never know what gear I will get when I press the accelerator or if I will get a forward gear at all. The most dangerous thing is the unpredictability. It happens frequently at highway speeds but city driving is intolerable. The Ford mechanic told me I need a new tcm (again?), both clutches, and the slave cylinder replaced. I asked how long I could expect that repair to last. He admitted - away from other employees - that the vehicle should not be allowed on the road because it is too dangerous. The Ford service consultant advised me to park the car and to sell it but my conscience will not allow me to put someone else at risk by driving it. I have parked the Focus and will not allow anyone to drive it. A used car lot employee told me on 27 August that she refuses to sell them because they are too dangerous. A brief search of the net reveals lawsuits in australia, canada, illinois, and California all for the same problems. These vehicles must be recalled and the transmissions must be replaced with a system that actually works, not with the same bad system. It is a matter of time before one of these defective transmissions gets someone killed.
I purchased this car used in may of 2015. . I immediately noticed the car running shaky and attributed that to bad fuel. It was intermittent and would come and go. May 2016, my husband, son and I are traveling to his track championship and were stopped at a red light. The light turned green and my husband stepped on the gas to accelerate. The car jerked us all forward hard and would not accelerate with cars honking behind us. We had a message ¿transmission malfunction service now¿. He called a Ford service center and was told my transmission was under two separate recallscar fax report shown at the dealership). We had the car towed to the Ford service center. They explained that there are three steps to try to get this corrected. They performed the first step which was to reprogram the transmission control module. I was driving to work the next day and pulling out into a busy intersection. My car jerked me forward hard and doesn¿t accelerate and I am facing traffic from both directions. I crept out slowly, shudder, shake, shudder shake and narrowly miss a collision from both directions and had the same message ¿transmission malfunction service now¿. I had my car towed for the second step of the recall. The second step is to replace the transmission control module. I am pulling out of a local store and again my car jerks me forward hard and failed to accelerate with a logging truck coming upon the driver¿s side of my car. Once again, I narrowly escape another collision. Third step of the recall which was to clean the clutches. I got the car back and a week later. Again, my car jerked us both forward hard and wouldn¿t accelerate. My son is yelling ¿mom, get going they are going to hit us¿ as he is looking back at a car that almost hit us from behind while my car fails to accelerate.
Transmission control module failed. Car was not responsive to gas pedal. Would not reliably accelerate, would not reliably brake.
2 major issues: transmission would sudden drop out of gear while driving. Several times I was on the highway and it would drop into neutral, leaving me no way to control my vehicle. This was fixed with a Ford warranty extension and replacement of the transmission control module (tcm). Now, at 74000 miles, I am having a malfunction of the electronic power steering (eps). Usually right when I start the vehicle and am backing out of my garage, but occasionally also while driving, a warning code appears on the dashboard saying "malfunction: power steering" and the wheel locks in place. This is very dangerous and the 2012 Focus seems to have lots of major issues.
The contact owns a 2014 Ford Focus. While driving approximately 20 mph, the vehicle surged and hesitated. There were no warning indicators illuminated. The contact drove the vehicle to the dealer for diagnostic testing and the transmission control module needed reprogramming. The vehicle was repaired. The contact also stated that the failure started two weeks after the vehicle was leased in 2014. The vehicle was not repaired. The dealer was unable to repair the vehicle. The approximate failure mileage was 12,000.
The contact owns a 2012 Ford Focus. While driving approximately 65 mph, the transmission independently shifted into neutral and the rpms increased. The vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer where the pcm, tcm, and shaft seals were replaced. The failure occurred only after the vehicle was serviced per the manufacturer's voluntary recall in which the clutch and the tcm were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
The contact owns a 2012 Ford Focus. While driving 20 mph, the transmission lost power. When the shift lever was placed in the drive position and the accelerator pedal was depressed, the vehicle shuddered and failed to respond. The contact also stated that while attempting to traverse a hill, the transmission lost power and the vehicle rolled backwards down the hill. The vehicle was taken to the dealer to be diagnosed. The contact stated that the power train control module and transmission control module were reprogrammed, but the failure recurred five times. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.
In February 2016 clutch tcm and seals were replaced in may 2016 vehicle started to act up again while merging onto highway vehicle rpm would go to 6k car would not move car intermittently stalls while in reverse backing this car will end getting someone hurt or killed on 7/5/16 trans overheat message popped up took to dealer mccarthy Ford chicago they said it was safe to drive.
Tcm problems wife pulled out to a residential intersection and the car stalled, luckily no cars we're coming at the time she called me and was scared she didn't know what to do it took me I'm out 30 minutes to get to her meanwhile cars were backing up and going around her we pulled it into my mother-in-law's driveway which was near and ask my brother-in-law that is a mechanic to check it out and he indicated that it was the tcm that was out I have had problems with my transmission about six months after I bought it new it finally went out. I use this car to go to work I am a state circuit rider and put a lot of mileage on my car ilearn to deal with the sluggish transmission because of the dealers indicated they couldn't do anything about it just to reprogram the transmission that was done and that was the only thing that for done for my vehicle. After Ford indicated recall I had too many mileage on my vehicle to qualify it was just barely over 50,000 miles the first time. Second letter indicated for me to take the vehicle in to be checked but the dealer mechanic said that they had to physically hear or feel the shuddering of the transmission before they could program it again this went on until I had no warranty on my vehicle. The vehicle with sometimes do the shuttering or skipping of the transmission not all the time that's why the dealer said that he could not do it until it was doing it for him. So I learned to ignore the shuddering and skipping of the transmission and adapted to driving with it butt when my wife drove the car and it finally died on her that is too much to deal with.
Nov 2015, excessive transmission shudder on take off. Customer satisfaction program 14m01, 14m02. Software update program 15b22. Transmission control module electrical circuit failures (clutch replaced, tcm updated). June 2016, excessive transmission on take off, service engine light remained on, would not start-had to turn key several times before start. Software update 15b22: customer satisfaction program 14m02, tcm replaced, tcm-pcm reprogram June 2016, unacceptable from Ford corporation. I asked service department if tcm had revisions to to correct problem, they did not know. So if replacing with same defective tcm this will be an ongoing problem. Was recommended to sell/trade car before 150. 000 mile deadline on warranty. I have tried to trade in but no dealer wants because of known tcm ongoing problem. Next failure I will have it repossessed and let Ford corporate deal with it. Very unsafe to drive in my opinion with this ongoing tcm problem. Worst case scenario if tcm fails , vehicle will shut down completely and you have a Ford road side assistance number to call. Comforting ! unacceptable Ford corporation. I do not to appreciate Ford risking my families life for a problem they will not fix.
The contact owns a 2014 Ford Focus. While driving 60 mph, the vehicle began to lose power. The dealer diagnosed that the pcm needed to be recalibrated. The vehicle was repaired. After the repairs, while driving, the failure recurred numerous times. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.
|Problem Category||Number of Problems|
|Power Train problems||
|Vehicle Shudder problems||
|Automatic Transmission Control Module problems||
|Transmission Shudder problems||
|Automatic Transmission problems||
|Transmission Gear Slipping problems||
|Noises During Shifting problems||
|Transmission Noise problems||
|Clutch Pedal/linkage problems||
|Transmission Failure problems||