Ford Focus owners have reported 188 problems related to automatic transmission control module (under the power train category).
Help me understand why the NHTSA has not forced a recall concerning the major issues found with these transmissions? has Ford pulled the wool over the eyes of NHTSA just as they have with their very own customers? my car sits at the dealership because im not convinced the mechanic has determined the true cause of the trans to cause a loss of power while I was driving about 20-25mph the trans seemed to slip into neutral but when pressing the gas ped the engine wouldnt rev nor would the car go any faster. I was 1/4 mile from my house & turned around to go back, I shut the car off & back on, the engine revved & back to idle, I put in reverse & it hesitated to move but did, I put in forward & it revved up 2x again while I to coast to my driveway. My car has shuddered at times & seemed to hesitate to know what gear to go into although I figured it to be normal since I owned the car since 9/2016 & the more I drove the more I assumed it was a type of trans that acted like a manual when it changed gears, I have only recently learned of all the major problems while doing research. I am concerned for my safety after reading just a small amount of customer complaints. The check engine light was on when I experienced the loss of power and codes p2831 p2832 & p287b were present. The mechanic said the "mechanical mechanism" is "stuck" keeping the clutch applied. He made this assumption with the transmission still installed & not checking the internal components; he must be pretty darn good to do all that! he checked the tcm per notification 14m02 which surprising passed. To the best of my knowledge notification 14m01 was not checked which would require the trans be removed from what I read. TSB 15-0121 also calls out a potential cause. They want me to pay $2500 to replace the clutch just to be able to further diagnose potential problems without fully diagnosing the problem. 78000mi.
See all problems of the 2012 Ford Focus.
Experienced clutch shuddering issue. Have had the tcm reflashed at least twice and have had the dual clutch replaced twice in less than 10k miles.
See all problems of the 2013 Ford Focus.
The contact owns a 2012 Ford Focus. While driving 40 mph, the "transmission malfunction service now" indicator illuminated. The vehicle hesitated and failed to accelerate. The vehicle was towed to academy Ford (13401 baltimore Ave, laurel, MD 20707) where it was diagnosed that the transmission control module and transmission clutch failed and needed to be replaced. The module was repaired, but the clutch was not. The manufacturer was made aware of the failure and stated that the issue was "in the process of being recalled" and transferred the contact directly to NHTSA for a "status update. " the approximate failure mileage was 98,500.
The contact owns a 2013 Ford Focus. While driving at unknown speeds, the vehicle stalled without warning and was unable to restart. The vehicle was towed to edd rogers valley Ford (located at 111 auto ln, sparga, TN 38583, (931) 738-2311) where it was diagnosed with a faulty transmission control module that needed replacement. The contact stated that the module was replaced at no cost to her. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was unknown.
After purchasing the vehicle brand new in June 2013, the car would stall/jerk/grind when trying to take off after being stopped at a red light or stop sign, or just accelerating to increase speed. Had to take it in to the dealer to have the clutch repaired and even after this was performed, it still jerks, especially when the air conditioner is on. In January 2016, had to take it to the dealer to reprogram the pcm/tcm and perform clutch which was the 15b22 software update issued by Ford motor company. After 36,000 miles the horn stopped working. After 65,000 miles the check engine light turned on and after taking it to the dealer, was told it had a code p0456 which is a small evap leak present. Since it's not under warranty, I have to pay $119 just to diagnose the problem. Now I have a safety recall notice 16s30 which states it may be possible that my side door latch may break, which may make the door difficult to latch. All this on a vehicle that is under 100,000 miles and almost 4 years old.
I bought my car just a few weeks ago, 4/2017 almost immediately it started this "sputtering" anytime I would move forward from a complete stop. Some people calling this a shutter. The hesitation is at every stop on every take off. I took it in to a Ford dealership near my home, & I was told that this is a known common problem at Ford & it involved a clutch issue or faulty tcm with this automatic manual transmission. Ford was aware of the problem, yet continued to sell these cars. The Ford service tech manager after hearing my issues, looked up my cars zin & told me that Ford stopped the recall on my model Focus on cars made after June 2013. My car was built 8/13 two months after the recall deadline. So let me get this straight every car made in this Focus style from 2012 -2014 except my car and a few others bill after 6/13 are covered under a recall for this exact same issue that I am having. I was told this is because they put new type seals in the transmission after 6/13. They did a tcm flash to the transmission that is covered under a recall so Ford knows this is a known issue even for cars made after 6/13 or they would not need to have a recall issued for it. The manger took in my complaints in stride and said many Focus have this problem. So I guess I just bought the most dangerous vehicle that I have ever driven (30 years and 10 cars later) in my life. I'm guess I'm wondering why Ford would stop the recall midyear when clearly the transmission is still having problems obviously in cars after being built on or after 6/13. It shudders at take off, has trouble going from first to second. The car does this when starting from a dead stop mostly but it has also happened when the car slows down to a light, the lights changes and the car sometimes hesitates or lurches as its try's to find the right gear while starting to going faster again.
See all problems of the 2014 Ford Focus.
Recently, on March 18, 2017 I was driving my car again on major roadway and all of a sudden the �engine light� comes on in the car and the car comes to a complete stopped in the middle of me driving in which almost caused a major accident out of my control. I turned the car off and sat with my hazard lights on for a few minutes. I restart the vehicle in which the �engine light� was still illuminated and the vehicle was barely moving upon acceleration. I was able to get it to firestone complete autocare located at 7320 elgin st, philadelphia, PA 19111. I asked them if they could check to see what the issue may be with my vehicle. They informed me that the transmission control module appeared to be failing again and that I should take my vehicle to the dealer due to the past recall. I did extensive research on this dps6 automatic transmission. Although, the transmission is supposed to be automatic, it actually operates as a manual transmission. The car drives like a manual vehicle. This issue is extremely urgent and operation of this vehicle is extremely dangerous due to the fact that you do not know what it may do next. Also, due to the fact that Ford technicians continue to state that this issue is not fixable. At this point, I no longer want this vehicle and would like to know my options about full refund or option of another vehicle. I have also contacted lemon law in regards to these issues in which there are hundreds and thousands of others who have had the same issues with the same vehicle along with other models such as the fiesta. Consumers should be able to trust that a company would sell us a safe vehicle rather such a hazardous one. I am extremely concerned and am looking for an answer for my issues with this vehicle before this has to proceed to legal action.
We have had the tcm replace one, the cluthes replaced twice and the shuttering, non shifting, shfting when not supposed to are still happening. After multiple visits to two Ford dealers, Ford is unable to fix these dangerous problems. My wife was on the freeway traveling at 70mph when the car suddenly died, no power. Lucky it was very early in the morning and there was no traffic. Under normal driving conditions, my wife may have been severely injured or worse. These 2011 - current year Ford Focus and fiesta are a danger on our roads, Ford must be made to recall these death traps.
Transmission began shifting incorrectly until finally losing all power leaving me stranded in the passing lane going uphill on a major highway. Problem still persisted after the Ford dealer reprogrammed the transmission. Replacement of transmission control module still has not fixed the issue and the dealer currently doesn't know what the problem is as they hold onto the car for further testing. I've also had the power steering fail on me twice.
I would like to file a complaint about a defective transmission control module for my 2014 Ford Focus. I have had it worked on or replaced three times, and am still experiencing issues. After replacement, the transmission control is very sluggish, and then it starts experiencing substantial clutch shudder (shaking with shifting) within a few thousand miles. This has happened every time, and the dealership has not proposed any alternative solutions. I see there is a class action suit about this, and also a recall. Attempting to find out what the next steps should be to resolve this safety issue.
Pulling to a stop light, as the transmission downshifted, it jerked really hard twice. When the light changed, we drove off, it wouldnt shift out of first gear. It had no reverse. Towed to the dealer, they placed a tcm on it without testing it first, said it was fine, we drove 3. 5 hours and were now a total of 6 hours from home when it started feeling restritcive while doing 75 on the interstate at midnight in the rain. My husband thought it was road noise, but then it wouldnt pull the car at all and was slowing down. At this point, it had no movement forward or backwards. We had it towed to the dealer in bowling green ky, spent 3 days in a hotel for them to lead us on that there was potential for Ford to fix the now not covered transmission. The car has 47000 miles on it. They even tried to sell us a new car! the car was then towed back to the dealer in greenwood indiana for potential repair. They didnt check the fluid in it, they didnt check the failure codes, they just put a tcm on it and said it was good to go, when clearly it wasnt.
The contact owns a 2013 Ford Focus. While driving 65 mph, the vehicle shifted independently to a lower gear without warning. On several occasions, the vehicle failed to shift out of second gear while the accelerator was depressed. The vehicle was taken to be diagnosed. The contact was informed that the pcm needed to be reprogrammed. The pcm was reprogrammed; however, the failure recurred. The contact also stated that the clutch was replaced, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 18,209.
I have taken my 2012 Ford Focus to the local dealership 3 times, 2 times by a letter sent to me wanting me to being my car to the dealership to have the kam reset and the pcm reprogram because the shaken and shudders when accelerating and the 3th time the same thing again. Now the car is doing the same thing again up to a speed of about 20-25 mph the shaking and shudders and noise stop.
The contact owns a 2013 Ford Focus. The contact stated that there was an abnormal noise progressing from the transmission and that the gears were difficult to shift and change over. The failure began after a dealer's repair for a manufacturer recall to service the transmission. The contact was included in two manufacturer service campaigns, but was not notified of the transmission clutch shudder / transmission input shaft seal campaign extension and the transmission control module extended campaign coverage. The manufacturer was contacted to determine when they may be able to address the two service campaigns pertaining to the transmission failure. The recall information was not provided. The failure mileage was not available.
Automatic transmission disengages while traveling at speed. Card rolls backward on any type of hill. I have been driving and was passing a vehicle on a 2 lane road and had the transmission disengage and narrowly avoided an accident as there was no power to the drive wheels to get back into the traffic lane. This car has been in multiple times for transmission work. The tcm and automatic clutch replaced with another faulty tcm & automatic clutch. This model of transmission is a danger to the driving public.
The contact owns a 2014 Ford Focus. While attempting to make a left turn, the engine stalled without warning. The vehicle was taken to the dealer where it was diagnosed that there was an issue with the transmission. Also, the pcm/tcm clutch needed to be re-learned. The vehicle was repaired, but the failure persisted. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 27,300.
Recall of pcm/tmc recall 15b22 - I do not understand if a part is on a recall to be replaced why is a mileage restriction placed on the vehicle? I took my car to dealership for a failed recalled part and I had to pay for the part and the installation!! I commute over a hundred miles round trip each day to work by July 2016 I had already reached the 150,000 mile mark. My family has been a Ford owner's for over 35 years. We own 3 Ford vehicles today. Including the one in reference. I plead with you to help with the cost of this. Please feel free to contact me anytime at (501)626-2726. Thank you, rebecca sullivan may you and yours have a blessed thanksgiving.
I own a 2012 Ford Focus with the manual/automatic transmission dct the car now has 184k highway miles on it Ford replaced one clutch out of three revisions. The car shudders badly and I'm told I no longer qualify for repair of a know issue because of the mileage. Cost of the new clutch and seals would be @ $1000. 00 I'm being monetarily punished for using their product. The shuddering while annoying still allows me to drive the car from a to b. However, now the tcm module is bad per the dealer and will require $650 to get the car back on the road. . . I was driving the car when the transmission seemed to go into neutral. One off the road I selected all available gears and the car would not move. I tried shutting the car off and it would not restart. So, I had it towed to the nearest Ford dealer. Now on to the mind scramble. . . I was told there are 41000 tcm's currently on backorder and the wait time is 3 to 4 months! they expect me to leave my car at the dealer pushed to the back of their lot and stored for 3 to 4 month. Of course they did offer to take my car in on a trade! doesn't this seem like a nice way to increase car sells!? what would they even give me on trade for a broken down car? this is pathetically laughable. It would seem to me that a car that has had three related transmission "upgrades" with seals and clutches, extended warranty for those that rarely drive, and now a tcm reprogramming and warranty extension to 150k is a problematic release and should be a forced recall! as is, my only remedy is to sue Ford in a class action in order to get around the customer service department "feeling my pain". To give a consumer no better answer to a proven Ford related engineering problem than wait four months or trade up for another piece of Ford junk should not be allowed to happen.
12,771 miles, starter replaced. 14,207 miles, fuel pump replaced. 18,249 miles fuel pump replaced and transmission control module reprogram for failure. 19,999 miles replace clutch and starter motor assembly. About 24,000 miles, car no start, battery replaced "bad battery". 29,975 miles car no start, jumped to start. 31,500 miles no start, battery replaced "bad battery". Approx 32,750 miles, replace clutch and whatever else they may find. This car stutters in first gear (automatic transmission) when it was purchased it was fine and then a month later it started to shake and stutter on acceleration from a stop, whether in traffic or in the driveway. Ford told us that it was a "Smart transmission" and that it had to get used to two people driving the car although I am the primary driver. New "clutch pac" only temporarily solves the problem and then it starts all over again after a month or so. We have also had a no starting issue. We received a letter from Ford about it, but they cant seem to help and wont replace tcm because they say the dealers can't show the part is malfunctioning.
The contact owns a 2014 Ford Focus. When the accelerator pedal was depressed at various speeds, the vehicle shuttered and shook violently without warning. The vehicle was taken to the dealer where the transmission control module was replaced, but the failure recurred. The vehicle had not been repaired. The manufacturer was notified of the failure. The failure mileage was 15,100.
Shortly after purchasing my vehicle the transmission started having issues. It has been "fixed" now several times. Currently at times when you accelerate the rpms will jump and the entire car will hesitate and vibrate. They have replaced the clutch packs a few times and the tcm and reprogrammed things several times and the issue keeps recurring. At times im not sure if the car is going to accelerate. The date I stated this happened is the most recent date that the issue occurred it has been happening since I got the car 4 years ago. What a terrible first brand new car ever.
Takata recall. Transmission control module (tcm) Ford recall fsa 15b22. My vehicle would struggle to shift into second and third gear whenever I was driving, so I took my vehicle to a Ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in June 2016. It seemed to help with the harshness of the vehicle's shifting, until Friday, September 23rd, 2016 whenever I tried to get my car to reverse and it acted as if the vehicle was still in neutral. It wouldn't go in reverse and my check engine light was now on. The shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. My Ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so I did. It overheated three times in the 45 minute drive up, despite cautious driving. I had to have it towed to the dealership, which was not covered by Ford in any way. The dealership service department told me that my car would be diagnosed later that day (Monday, September 26th) and any necessary parts would be ordered by the end of the day. I hadn't heard anything back from them in over 3 days so I called for an update. They confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in June 2016 was too little, too late. The problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until November 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before I get my car fixed and returned to me. To add insult to injury, they are refusing to provide me with a service vehicle, so I don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. How am I to get to work? pick up my son from school? get gtoceries? I'm an only parent and cannot be without a car.
Car kept bumping and moving unevenly when starting from a standing stop or while driving at speeds below 10 or 15 mph. The dealer replaced the clutch, actuators, & seals and up dated the pcm/tcm under warranty. The work order date was 9/28/2016 the car had 14757 miles on it.
See all problems of the 2015 Ford Focus.
The car failed while driving on a busy road due to the transmission control module failing which is under replacement recall. While at the dealership they informed me that they could not complete the repair without replacing the locked shifter. I explained that the shifter electronically locked when the transmission failed and that I did not want it replaced. I was told that they refused to continue without authorization to replace the shifter for $535. 00 I was forced to agree as this is my only vehicle and I needed it fixed. It is well documented on the internet including by many Ford technicians that a side effect of the transmission control module failing is that the shifter electronically locks in place, and when that happens the dash no longer shows what position it is in. They told me that it was a completely isolated incident that the shifter "broke" ie wont shift, at the exact same time that the transmission failed. I would like to know my options regarding recovering my money for a covered recall. Ford has had my car for just shy of 60 days during the length of ownership. Other issues with the car include the fan does not work, the back door sensor is broken, the two front windows failed, the horn failed, and numerous electrical issues with the lights.
The first time I noticed this problem I was driving down a city street, downhill, with a speed limit of 35 mph when the check engine light appeared. This normally would be a great condition to coast downhill without applying brakes or gas. My car started shaking and then kept trying to downshift, it didn't have any gear selected and started pulling itself to a stop. During rush hour this was very dangerous. I turned into a parking lot and the car quickly shut off as soon as I got down to 5 mph. Once the car was back on it wouldn't go over 20 mph, very dangerous as the to get to the nearest dealership the speed limit was 45 mph any way I would go. Once I arrived at the dealership they informed me it would take a week to get in on appointment, and there were no loaners. This being my only car is first of all dangerous and unsettling, but also extremely inconvenient. Hours later after letting my car cool off and settle, the problems seemed to remedy themselves until I was reversing out of a parking spot. I reversed, applied the brake, put the car in drive, but when I applied the gas, the car started rolling backwards until I slammed on the break and tried the gas again. While trying to leave that same parking lot just after this, my car wouldn't accelerate up the small hill and began to roll backwards again extremely fast. I believe this is very dangerous and potentially deadly had there been pedestrians behind my car. Previous attempt to replace the transmission and reprogram the tcm were greeted with pamphlets stating jerking and shaking were normal characteristics of automatic cars. I was told the waiting list just to check if my car qualified for transmission problems would be six weeks and I would have to leave my car there with no loaner just in case the wait time was cut shorter. For the average person and targeted group for Ford vehicles this isn't a possibility.
|Problem Category||Number of Problems|
|Power Train problems||
|Automatic Transmission Control Module problems||
|Vehicle Shudder problems||
|Transmission Shudder problems||
|Automatic Transmission problems||
|Transmission Gear Slipping problems||
|Clutch Pedal/linkage problems||
|Transmission Failure problems||
|Noises During Shifting problems||
|Transmission Noise problems||