Ford Focus owners have reported 104 problems related to automatic transmission control module (under the power train category).
I previously had a 2012 Ford Focus, which left me stranded in the middle of a bridge after a recall part broke. (Ford in the letter sent on the recall stated they could not fix the part that broke until it broke). So I had to wait until that day happened. That was the second strike against them. I had already been in for diagnostic checks and reprogramming several times over the years I owned the car. Then they had to replace the clutch and tcm; kept my car for 3-4 days. So after all that was fixed I traded and got a 2014 Ford Focus hatchback. All that stuff was supposed to be behind me and no glitches in this year. After 15,000 miles was put on the car the clutch started acting up again and progressively got worse. The shuttering and stuttering become so bad I thought my car was going to fall apart. From a dead stop to a go (20-30 mph) it had such a hard time shifting gears that the rpm's would just take off. Grinding noises under the car upon acceleration. When in cruise control it would just lose speed on it's own, cruise set for 60mph and rpm"s would just drop outta no where like the car was about to stall. Took it in and sure enough new clutch and seals were already needed (this car was purchased in April 2015 and the clutch went out in January 2016). They kept the car a wk (at no time was I offered a rental) had to borrow my parents vehicles to get around; my husband needed his car. Had the car back a wk and have already taken it in to be reprogrammed b/c yet again we are having shuttering and stuttering issues as well as problems upon acceleration. When I check 2014 Focus recalls there are some major recalls. I was issued a recall on my VIN# for the tcm already. They have increased my warranty to 100,000 b/c they know I will be back for more repairs and the service guy stated replacing the clutch is only temporary, I will be back for a new one again and again.
See all problems of the 2014 Ford Focus.
Powter train tcm module; replaced on 8/4/15 with 49427 miles. Vehicle would not shift out of gear. Along with hesitation while driving in residential area. Vehicle was brought to Ford dealership and the tcm was found defective. Module was replaced and programmed to latest "standards" . On 1/4/2015 power train tcm module replaced with 55488 miles. Car worked fine the day prior then would not start the following morning in garage. Removed battery and had it tested at auto store and it tested good. Vehicle had to be jumped to start. Then warning came on dash showed transmission failure have service. Brought vehicle to Ford dealership and found that tcm module was bad. Service dept also stated that the battery would have to be replaced due to bad cell. The battery was tested earlier in the week and found to be properly charged. Ok'd the battery replacement then was notified the starter was now bad. Service attendant did not directly admit to the tcm module causing these other issues but advised to keep all receipts due to class action against Ford. Attendant also stated that some vehicles have had the tcm replaced 3-5 times. Warranty has only been extended to 100,00 miles.
See all problems of the 2012 Ford Focus.
I bought my car brand new August 2, 2014. I began having issues with my transmission shortly after purchase. My vehicle went in for repairs at 13,399 miles. They reset tcm/pcm and ordered a new clutch assembly. 2 months later it finally came in and was replaced with a little over 17,000 miles on it. It has since messed up again. I took it to the shop on January 4, 2016 and they had it for a day. I picked it up again on January 5, 2016 and was told the clutch assembly needed to be replaced again. I have contacted Ford and requested a buy back and they refuse. This is an ongoing issue with this model. Please do something.
Tcm failure, uphill assist failure, no start.
This car has given problems since 3000 miles transmission shudders and looses power on take off Ford has replaced clutch 2 times also tcm twice the tcm is being replaced again or reprogrammed . This does not fix the problem the car is a safety issue because of lack of power going into traffic. I hope their will not be a death because of it. Going on highway car vibrates badly in city traffic car hesitates.
Parking aid malfunction error: while driving 65 mph on a 3 lane hwy, the parking aid malfunction error appeared which caused the car to completely shutdown. Fortunately I was able to coast to the side of the road with no power steering, no power brakes without engine power. Pam message kept appearing and car would not start. Vehicle had to be towed to dealer. Ford is aware of this problem and fixed the vehicle under warranty via TSB# 15-0101 3068 w40. Ford even extended the warranty for the transmission control module to 10 years 150,000 miles. To have a car completely shutdown while driving 65mph on a 3 lane highway is very dangerous and life threatening. Especially on a highway with cars whizzing by at 60-70 mph. Why isn't this tcm problem under recall? does someone have to be killed before any action is taken?.
Having several issues with the transmission it is shuddering hesitating jerking surging. Has been to the shop approx. 8 times now and only has 12500 miles on it problem started at 5000. The shop kept telling me it was normal well it got worse was almost t-boned in an intersection when it decided to hesitate in the middle, took back to dealer again they kept it for 2 days they were getting ready to send it back to me when it finally acted up on them, they almost wrecked it in an intersection as well. They reprogrammed it several times, put a tcm in it which made it a little better for awhile now its doing it again the dealer is finally going to put clutches in the transmission but was told it will be a few months to get the part since they just did the 16th redesign of the clutches. The NHTSA needs to get off their butts and recall the Focus before someone gets killed its a major safety issue.
I bought a 2014 Ford Focus last month with 27k miles and it shudders in lower gears upon take off and then vibrates. The longer the car runs the worse it gets. I am afraid to drive the car long distances or long periods of time for fear of mechanical failure. The dealership reset the transmission control module to "learn my driving habits" but that did not work. I was told to drive it for 500-1000 miles before it would fix itself. It is still doing it after the tcm reset. I am taking it back again because it is not safe or reliable to drive.
On 10 Nov 15 at 0900hrs I picked up my 2013 Ford Focus after the replacement of an ignition coil/spark plug and the reprogramming of my transmission control module (Ford recall 15b22). At 0930hrs while driving north on hwy 295 at about 40 mph on a straight portion of the highway, all my warning lights turned on and I lost engine power. The vehicle also felt as if it shifted into neutral. I had to use emergency driving procedures to pull onto the shoulder. I attempted to restart the vehicle but the starter did not even attempt to turn over. I called for a wrecker and had the vehicle towed back to the dealership for corrective action. I have not experienced am engine or transmission failure like this in the past. I believe that it may be due to the reprogramming of the transmission control module. It should be noted that the Ford Focus in question is a canadian version, with 62000km/38000miles to date. I felt compelled to report this incident as it required me to use emergency driving techniques to bring the vehicle to a safe stop (although the brakes continued to function). Had I not been trained in those techniques the likelihood of a collision with another vehicle at high speeds would have been likely.
See all problems of the 2013 Ford Focus.
Vehicle transmission has been repaired under warranty at around 26000 miles for leaking, and again at 56000 miles for a bulletin (not a recall, it had time/mileage parameters). The most recent service, for the bulletin, was a reprogram of the tcm. Following this work, vehicle slips in and out of gear, seizing up on hills in both directions (uphill and downhill), and stopping the car. This has happened on multiple occasions: five, to be specific, all this year: on a busy freeway interchange ramp and on four occasions while turning in an intersection. When this happens, the car cannot be moved, the gear shift sticks and cannot be moved, and the key cannot be removed from the ignition. The vehicle transmission has been running "rough" since the reprogram. It grinds, shudders, and lurches. Note: the first time the vehicle seized up was before the reprogramming, and the other times were all since this work was done. On all of the occasions where this has happened, the vehicle slowed to an abrupt halt and I was nearly rear-ended. In the instance where the key has been stuck, waiting a few minutes (more than 5 but less than 10) has allowed me to cycle the key and re-start the vehicle, and then it was mobile again. I should note that the downhill assist dash light and the downhill assist feature (operated by a button on the gearshift) both come on without the button being touched or even pressed. A vehicle suddenly and abruptly slowing to a stop on a freeway interchange at speed is in my opinion a serious safety concern. Please also note that the vehicle has a history of sudden lurches forward while braking and the transmission has bogged down on other occasions in the past, but nowhere near as frequently as it did once I passed about 48000 miles.
The transmission disengaged while going 60 mph on highway. The engine light and traction control light came on and the warning (hill start assist not available). I coasted to the side of the road and had it towed to the Ford garage, where they replace the tcm. This was after many transmission reprogrammings and a clutch replacement because of the shuddering and shifting problems.
I purchased the car on 1/13/2015 as a Ford certified used vehicle with 6,340 miles on the odometer. On the way home the car lurched in traffic nearly rear ending a car coming to a stop in front of me and had a loud crunching noise. I was able to stop, and it appeared to function well enough to continue home although it did not have the same amount of power. No warning lights came on but I called the dealership to report the issue. I was told at this time that this "was supposed to happen" and that this was a "special type" of transmission. I did not believe this and asked to have an appointment to have the car looked at. On 1/20/15 it was found that something had "failed" in the automatic clutch and that the car would need a new clutch. I got the car back on 1/22/15 with a set of instructions for "green clutch brake-in". The car appeared to be functioning properly until approximately 12,000 miles when I started to notice significant shuddering and reduced power when accelerating in traffic, this was especially scary when trying to merge with freeway traffic. On 5/19/15 the car was verified to have an issue and the dealership reprogrammed the transmission control module to correct the shuddering. This appeared to correct the problem temporarily, but the car began to shudder again and also appeared to pop out of gear while trying to accelerate up a hill. The dealership reprogrammed the tcm again on 10/13/15 and determined it should be good to go. Then 10/27/15 while traveling at 75 mph on the freeway with cruise control on, the transmission experienced only what can be referred to as "catastrophic failure" at 21,500 miles. We are still awaiting word from the dealership as to how this is going to be fixed and if or when we should get the car back. I have all service record copies available.
Transmission shudders, skips, cannot find the right gear. This is a real hazard as my wife and kids pulled into traffic and almost got hit. It has been in to the dealership multiple times and all Ford can do is flash the software? we now have about 41k miles and they still can't/won't fix it. These cars are a real hazard and I honestly don't know why a recall hasn't been performed. There are numerous documented problems. We actually own another 2012 Focus and it has been fine-except the tcm suddenly went out (no prior significant shuddering). Since the tcm was replaced (after being stranded) it shifts smoothly. The Focus with the original tcm still has lots of problems and they simply will flash the software and call it fixed. Ford is also delaying as many repairs as they can because demand is so high. I suppose we have to wait for somebody to die before a recall is performed?.
I purchased my Ford Focus 2013 titanium from royal oak Ford in michigan, it was made to order. All of its regular maintenance was performed at a certified Ford dealership and I take very good care of it. I have had issues with the clutch from the start however and am very concerned about its reliability, and my safety. After multiple instances of my vehicle slipping out of gear during steady highway driving (rpm jump with loss of vehicle speed) I tried to explain the issue to russ milne Ford multiple times being told that if I can¿t replicate it for them then they can¿t fix it. Russ milne Ford finally believed me after I produced a video of it happening. After the video, in April 2014 russ milne Ford reprogramed the pcm/tcm, replaced both the inner input shaft seals, and cleaned the clutch. The odometer was at 29,209 during this service. In October 2015 I was leaving a meeting in detroit, mi where my car shut off mid-commute in the middle of a crowded intersection. I put it in park, and tried to restart my vehicle but the engine did not even turn. After a few more attempts I put it into neutral and was able to push it to the side of the road with the help of bystanders. I had my car towed to bob maxey Ford where after explaining the issue to a mechanic he was able to guess what the issue was and said it was common on the Ford Focus. They kept it over the weekend to reprogram the pcm/tcm, replaced both the inner input shaft seals, the clutch, and a leaking bearing. The odometer was at 59,936 during this service. My questions to Ford: is the new clutch sitting in my car any different from the original? or will this clutch fail 30,000 miles from now like before? if so, when are you going to address this issue? what is your confidence in the Ford Focus transmission?.
Bought a new 2012 Ford Focus for my daughter so she would be safe. She just moved across the state for college. We have had constant symptoms with the transmission and she has been on the freeway 3 times when the car suddenly just comes to a crawl with the engine shaking and jerking. This makes the car unresponsive. Dealer updated tcm - pcm and replaced clutch and throw out bearing in August 2015. September 2015 she lets me know that while going to school on the freeway the car did the same thing, loss of power no control of throttle and the car is shaking and jerking. Transmission malfunction warning light came on again. Jerking and shuddering of the transmission. I'm afraid my daughter and others are going to be severely injured when this happens. No control on the freeway is very dangerous. I have read that people have changed their clutch and bearing 5 times? it doesn't seem to fix the problem and it appears to be a design flaw. It's like putting a band-aid on an open artery. Problem happens at slow and fast speeds.
Shuttering, no power to wheels, very slow and suddenly engaging, excessive clutch slip, lost reverse. Engine light came on. I was trying to cross traffic, at the stop sign I proceeded to go across traffic to the median turn lane. Car would not engage gear, when it did it was very slow and no power even with gas mashed to the floor. All this time I had cars approaching me from the south bound lane, very dangerous and scary. I then decided to just make a right hand turn and get off the road, which was hard because the electronic power steering assist in this car went out months ago with still no recall on this defect. I turned right down a side street and tried to turn around only to find out I have no reverse gear now, I am so over this lemon of a car. Buyers beware, stay far far away from Ford products especially this model car. Ford touts that they are committed to safety, I find that hilarious. Why on earth would you let a vehicle with the track record this model has with steering going out and transmissions just quitting when they want to, to still be on the road? a life threatening danger to the driver as well as anyone that is sharing the road with the vehicle. The next day, engine light gone, car shifts normal?????? vehicle is at Ford now, they have a recall to re-program the transmission control module?.
Tl- the contact owns a 2014 Ford Focus. The contact stated that the transmission shuttered and was jerking between first and third gear. The vehicle was taken to a dealer more than three times and they were not able to provide a remedy to repair the condition. The contact also reported that upon changing gears the vehicle independently surged forward with no warning while in drive or reversing. The contact had to apply force each time the failure recurred. The contact stated that a Ford field technician indicated that the clutch assembly and the transmission control module needed to be replaced from information he reviewed on a fix. The dealer he took the vehicle to did not provide that remedy to the contact. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 20,000. Dyd.
Driving on i80 west bound and my rpms shot up to 5,000/6,000. I proceeded to take my foot off the gas to let the transmission catch, however, when I put my foot back on the gas my rpms shot up again. My transmission had completely died. I had no ability to move forward. I managed to make it to the right hand shoulder from the left lane. I shut my car off once I reached the shoulder to see if that would help the problem. When I tried to start my car it would not turn on. I had dashboard lights but the car would not start. My car was still saying it was in drive when it was in park. My car ended up being towed to Ford and they told me I needed a new transmission control module and that they have had several Focuses come in with this problem in the last two to three weeks, so they are now keeping this part stocked. This could have been a very dangerous situation given that i80 is a very busy expressway and my car died while I was driving it.
On September 2nd while driving to work near the exit of the 22 fwy eastbound the vehicle started jerking and jolting severely with loss of power. I was able to exit and managed to drive in to the work parking lot. The car was towed to the nearest Ford dealership. Here is the report from the dealership: 15822 transmission control module reprogramming for overt tcm failure w. When I bought this vehicle brand new I told caruso Ford in long beach CA not long after that car jerks and jolts then hesitates, and every time I took the vehicle in for maintenance that the vehicle hesitates, jolts and jerks at times while driving. They kept telling me nothing was wrong. This car has had a defective tcm module since the day I bought it. On September 2nd my life was endangered on the fwy due to negligence by both Ford motor company and caruso Ford dealership. They know that there is a defective problem. I have read other complaints on here. I blame caruso Ford more on this problem because they have failed to listen to me and fail to do a proper internal check which put my life at risk. The car has been repaired by the other dealership near my work where it was towed at. I still don't know if there could be a more serious problem within the power train system later on. .
The vehicle lost transmission engagement (shifted into neutral on its own) while trying to accelerate/cross through a busy intersection. This left me without any power to the wheels and no way to move out of the path of on-coming traffic. Fortunately quickly shifting the car into neutral and then back into drive fixed the problem and I was able to make it through the intersection safely. This problem has happened several times so I do not dare let my teenage daughter drive the car. The vehicle also shakes and shudders while accelerating at low speeds. Ford is offering two "customer satisfaction programs" to fix the problem. One is 14m01 which replaces faulty transmission seals which leak causing fluid contamination to the clutch. The second is 14m02 which replaces/reprograms their faulty tcm (transmission control module). My complaint is that I have a salvage title vehicle due to cosmetic damage to body panels. As such, even though Ford is acknowledging their transmission system is faulty, they won't cover the cost to repair their faulty transmission seals and clutch (program 14m01). They did cover the cost for the second program (14m02) and replaced/reprogrammed the faulty tcm at no cost to me. But this is a safety issue. I personally have been in very dangerous situations several times now because of this issue. This should be a safety recall (not a "customer satisfaction program"). Ford has a faulty transmission system which is causing dangerous and potentially deadly situations for drivers. Ford has acknowledged this. So, to keep Ford from saving a few bucks at the expense of someone's life, both of these "customer satisfaction programs" should be converted to what they really are, a safety recall, so that Ford can not exclude branded title vehicles.
Tl- the contact owns a 2012 Ford Focus. The contact stated while driving at 60 mph, the vehicle stalled with the check engine light illuminated on the vehicles instrument panel; causing the contact to run over a concrete curb. The contact stated that the vehicle restarted after the incident, but would not move. The vehicle was towed to the dealer where it was diagnosed that the tcm short circuited and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,000. Wh.
On August 20, 2015, I was driving my Ford Focus on route 38 in illinois; dashboard light came on indicating "malfunction transmission service now. " immediately, I visited the nearest vehicle service repair shop and requested that the serviceman check my transmission fluid. I just thought that maybe something happened while I was getting an oil change. The serviceman was very nice to check my vehicle at no charge. Serviceman said, there is an internal malfunction with your transmission. He referred me to a Ford dealership. Of course my first step was to check on line to verify if there were any recalls on my Ford Focus sel. . Read more...
The contact owns a 2013 Ford Focus. While driving approximately 25 mph, the vehicle hesitated to accelerate without warning. The vehicle was taken to a dealer where it was diagnosed that the pcm and tcm needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 28,968.
Brief description of the problem, driving the car home from work the engine revved up and alert flashed saying the stabilizer control had a problem, then another light flashed with an exclamation mark. The engine revved and it picked up speed. I was able to stop it on the shoulder of the road. Turned the engine off and put it in park. The shift lever was in park but the display said I was still in drive. The car would not re-start. I had the call emergency road service to have the car towed back to the dealership. I had just purchased the car three weeks earlier on July 22, 2015. Waited two hours in 100+ degree heat for the tow truck to arrive. The dealership states it was the tcm (transmission control module) that caused the problem. In researching the cars history I found out the car has had this same problem 3 times. It's only two years old with 42,000 miles on it. This is defective and should be recalled. I still don't have my car back, (it's been 10 days now). I feel this is a dangerous vehicle and I would prefer to have the problem resolved not just constantly repaired for the same problem. It's not safe to drive, this problem can re-occur at any given time.
Bought this vehicle used with 34,869 miles on July 8, 2015. After having for about a week, noticed shaking, grinding noises, seems to be "missing" in the transmission. Took to dealer on 7/21/2015 and the reprogrammed the tcm. Vehicle still made same issues so I took to a different Ford dealer 7/27/2015 and they did the same thing. On 8/13/15 the vehicle would not start. Roadside assistance came out and jumped the vehicle to start and "faulty transmission failure" appeared on the dash screen. I attempted to take the car to the dealer but the vehicle would not go into reverse or drive. Called tow truck to take to Ford dealer that same day. The next day they claimed it needed a new transmission control module. As of today, 8/19/2015 - the car is still not fixed and is still in their shop.
|Problem Category||Number of Problems|
|Power Train problems||
|Vehicle Shudder problems||
|Automatic Transmission Control Module problems||
|Automatic Transmission problems||
|Transmission Shudder problems||
|Transmission Gear Slipping problems||
|Noises During Shifting problems||
|Transmission Noise problems||
|Transmission Failure problems||
|Transmission Not Go Into Gear problems||