Ford Focus owners have reported 144 problems related to front suspension coil spring (under the suspension category).
Right front coil spring broke as I was driving to the mechanic to have a ball joint on my left front tire replaced. Heard a clanging noise while driving. I thought it was from the bad ball joint, when mechanic checked he said the coil spring had snapped. Called Ford about safety recall which came up when I put my VIN number into their website. I was informed that the warranty period was over and my car was not covered. It cost me 600. 00 to have both repairs done by a mechanic. I filed a complaint with Ford while on the phone with them and their advice was to save my receipt and if a recall goes into effect for this problem, I will get reimbursed. I have seen hundreds of complaints about this problem, yet Ford just ignores the issue as it is still happening. Now today my back window made a noise and the window fell down and won't go back up. I've already had a new battery, alternator, plugs and coil pack replaced because of surging and stalling. I am also getting poor gas mileage. I was told by Ford that there are no open recalls on my car yet I have and am having the same problems that many of the recalls in effect are listing. Very poor customer service by Ford.
See all problems of the 2001 Ford Focus.
2002 Ford Focus zx5. Brakes were replaced and first time it was drove there was a noise from front passenger wheel area. Found the coil spring is moving and making popping noise. I googled the problem and found a lot of complaints about these springs breaking and damaging tires or causing accidents and that there had been a recall? trying to find out for my mom. This is her car but I am giving my contact info.
See all problems of the 2002 Ford Focus.
Right front coil spring broke while driving on the road. The broken spring penetrated the right front tire and immediately disabled the vehicle. It has been documented that this is a common problem for this vehicle, and it was determined that the springs were manufactured improperly and do not resist corrosion. Ford has recognized the probelm through several tsbs and even had a customer satisfaction program 03m02 with at least 2 supplements concerning the issue and replacement of the faulty parts. I spoke with a local Ford dealer (hondru) and they told me the program expired and the car is no longer covered. I then spoke with a Ford representative through direct customer service and they confirmed this was the case. They confirmed the conversation with number cas4271469-z6w0f2. The representative's name was kendra. I am deeply concerned about this because it is a significant safety risk to me an my family. The coil spring is a significant component of the suspension, and when it brakes the driver's ability to control the car is extremely compromised. To make things worse, the broken spring destroys the tire immediately, further reducing the ability to control the car. Since it was documented that there was a fault in the manufacturing process, and Ford and NHTSA knew about the problem, these parts should have been replaced under a recall due to the safety concerns.
In 2004 Ford issued a warranty extension on the front coil springs. This was called: customer satisfaction program 03m02. They knew the part has been incorrectly manufactured and the coil spring would break due to corrosion. The warranty was extended to 150,000 miles or 10 years. My coil spring broke on July 26 2013 when my car only had 56,193 miles but it was 11 years old. The Ford dealer told me that the company would not pay for this repair. My complaint is that I think the Ford motor company should pay for this repair and for the other front coil spring since the problem should have been a recall since the company knew the part had not been manufactured correctly.
I started the car in the drive, put it in reverse, began to back up and heard a loud clunk. After some investigation, my husband (a former auto mechanic) found that the front coil spring on the driver's side was broken, and the tire was at risk of damage/potentially damaged. I am very, very glad this did not happen while I was driving on the road.
See all problems of the 2003 Ford Focus.
The contact owns a 2001 Ford Focus. The contact stated that while driving 5mph there was a clunking noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who diagnose that the front coil springs fractured. The vehicle was being repaired. The manufacturer was made aware of the failure and did not offer any assistance. The failure mileage was 122,000.
I was driving my 2003 Ford Focus on the road when this incident happened. Suddenly I heard a crash sound in the right front side of my vehicle. I felt there was a force on the right front side tire. Then I noticed black smokes behind my car and then I stopped. I called aaa to have roadside assistant. The aaa guy came and checked my car and told me the coil spring was broken and the broken part damaged my tire too. I found there was a recall for the coil spring on 2000-2003 Focus then I called a local Ford dealer to get it fixed. However, the local Ford dealer told me my Focus was not eligible for the recall. Clearly this is the fault of Ford. The aaa guy told me if this happened on the freeway, I would probably be killed. I urged the NHTSA to contact Ford about this issue before this actually killed lots of people. I also urged Ford to place a recall to check all the coil spring on all cars they make to make sure this part has no problems.
The contact owns a 2002 Ford Focus. While driving approximately 25 mph, the contact drove over a speed bump and heard a popping sound coming from the front of the vehicle. The contact stopped the vehicle and noticed that the front driver and passenger side coil springs were fractured. The vehicle was towed to an independent mechanic. The technician stated that the coil and strut assembly would have to be replaced. The vehicle was repaired. The approximate failure mileage was 113,800.
The contact owns a 2002 Ford Focus. While driving approximately 65 mph, the contact heard a popping noise on the front passenger side of the vehicle. After coming to a stop the contact inspected the vehicle and noticed that the front passenger side coil spring was fractured. The vehicle was not taken to the dealer for diagnostic testing. In addition, the contact mentioned a manufacturer’s recall for the failure. The manufacturer stated that the recall had already expired. The vehicle was not repaired. The approximate failure mileage was 115,900.
The contact owns a 2000 Ford Focus. The contact stated that while driving 35 mph, she heard a loud clunking noise and smoke emitted from the front end of the vehicle. The contact mentioned that after inspecting the vehicle, she noticed that both front coil springs and struts were fractured. The vehicle was taken to the dealer, who verified the failure and stated that the front coil springs, struts, and tires needed to be replaced. The manufacturer was made aware of the failure and offered no assistance. The vehicle was not repaired. The failure and current mileages were 80,000.
See all problems of the 2000 Ford Focus.
The contact owns a 2002 Ford Focus. The contact stated both front coil springs broke. During routine tire maintenance the mechanic stated the coil springs were broken. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 160,000.
2002 Ford Focus. Consumer writes in regards to denial of reimbursement the consumer stated in may 2011, the right front spring fractured. The vehicle was towed to a local repair shop where both the left and front spring/strut assemblies were replaced. The consumer learned Ford had issued a technical service bulletin advising dealers that certain Focus vehicles including his were susceptible to front spring fracture failures due to inadequate corrosion protection. The consumer was denied reimbursement, because he did not take his vehicle to a Ford dealer for repairs.
Corrosion of the front coil spring, the spring failed at the point of the corrosion, damage to the fender resulted. Partial loss of steering control, crash averted.
I was turning and I heard a very loud snap! my car then began to pop extremely loud everytime I turned. It turned out to be a snapped front coil spring. This is very dangerous because the spring could very easily have ripped into the tire causing a "blow out" which leads to accidents in many occasions!! the more I talk about it, the more people who say they have had the same thing happened on their Focus!.
2001 Ford Focus se, VIN [xxx], 62000 mi. - both front coil springs are broken, many people have had the same problem and Ford only issued extended warranty number 03m02 for 1999/2003 model years. I have had the car for almost 2 years and never received any info from Ford about the problem. Spring breaks and rubs against tire and causes blow out. Faulty springs. Ford admits defect but said I was past warranty date as of 09/26/2010 they would no longer cover the problem - disgraceful. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I've had numerous problems with my Ford Focus and despite regular maintenance I've been stranded on the side of a highway countless times. Thus far I've replaced the engine twice. Twice I've had to replace the alternator. My throttle does not return to idle and has unexpected moments of acceleration and I've had to replace the engine throttle sensor. Both of my front coil springs have broken and were very close to puncturing my tires. After taking my vehicle to numerous mechanics none of them have been able to diagnose why my car shakes so badly. I have very poor visibility at night with the exterior lighting which is significantly less compared to other vehicles. My fan has had to be replaced since it was malfunctioning and my car was having problems overheating as well. During the course of all of these car malfunctions, I've been in dangerous situations on the side of the highway and in risky neighborhoods at night. This car has proven to be very unreliable and unsafe.
I was driving on the highway at about 50 mph and heard a loud pop. At first I believed it to be a tire blow out so I pulled over. On closer inspection, it was the left front coil spring that had broken and was rubbing against the tire. Had I not pulled over, the coil spring would have fully punctured the tire and caused a blow out. Ford issued an extended warranty for this issue but denied my request because my vehicle's extended warranty had expired the previous year. I don't understand why this is not a safety recall, a broken spring can easily cause an accident.
Front passenger side coil spring had to be replaced because of breakage. Loss control of car over bump at less than 20 mph speed!.
My 2002 Ford Focus has only 41,000 miles on it and the front right coil spring broke on me last week. Fortunately I did not crash or loose my brakes but it has potential for a catastrophic event. I am hoping Ford will recall these as they did with the earlier models.
The right front coil spring on my 2000 Ford Focus has broken. This failure is due to a defect in the manufacture of these springs! Ford has admitted as much in their customer satisfaction program letter dated November 2004. This failure happened while my 18 year old daughter was driving the vehicle. Fortunately it did not result in a crash, but after reading some of the summaries in the other 88 complaints I believe that only by shear luck and the grace of god there have been no fatalities. I do believe that there have been some crashes and injuries, ( see complaints on front suspension in your database. I. E. Id no. 886337) as someone who works in the automotive industry I strive to maintain my vehicles to very high standards and this includes keeping them clean including the undercarriage. This is why if you were to inspect my vehicle you would not find any excessive corrosion anywhere on the car except the spring at the failure area. The failure occurred when my daughter was going over a speed bump.
I was backing out of my driveway when the right front coil spring broke puncturing my tire. My car is currently at the dealership getting repairs. (estimated repair costs are $782. ).
See all problems of the 2004 Ford Focus.
2002 Ford Focus zx3 front passenger side coil spring failure. . . Top 7" of spring snapped off making the car dangerous to drive. Incident occurred 1 block from house but not immediately investigated until I found broken spring piece in the road after work. Highway travel to and from work could have resulted in a bad crash due to loss of control. I purchased replacement parts (Ford svt suspension kit 397-m-3000-zx3) at considerable expense because I do not trust the remaining unbroken suspension parts. Car has only about 50000 miles and is not abused. Failure appears to be due to extended fatigue crack propagation instead of an isolated catastrophic event. There is old rust on the spring break point surface along with fatigue crack styrations indicating a long failure time. Possible cause would be sub-standard material or heat treatment. This is unacceptable in a vehicle of this age and mileage. Ford would have had a huge lawsuit if this failure resulted in my injury or death.
Loud snap from under hood , followed by rumbling sound when turned right or left. Car will pull in different directions , relating to the last direction steered. The car does set lower now but is not rubbing . The cause is a broken right front coil spring , and possibly other damage.
Left front coil spring snapped, vehicle weight of sharp, broken remainder of spring against front tire while vehicle parked.
The contact owns a 2000 Ford Focus. While the contact was driving approximately 25 mph, there was a loud noise and suddenly the front driver side collapsed. The contact was able to continue driving with caution to an independent mechanic. The failure was contributed to the front driver side coil spring and strut. The technician also replaced both of the front strut assemblies. Recently, the front passenger side coil spring detached from the vehicle which caused the tire to blow out. The vehicle was towed to an independent mechanic where both front strut assemblies were replaced twice. The rear coil spring was also defective. The coil spring and control arm were replaced. The failure mileage was approximately 96,000.
|Problem Category||Number of Problems|
|Front Suspension Coil Spring problems||
|Front Suspension Wheel Bearing problems||
|Rear Suspension problems||
|Front Suspension problems||
|Multiple Axle Suspension problems||
|Front Suspension Control Arm problems||
|Suspension Noise problems||
|Sway Bar problems||
|Front Suspension Hub problems||