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Cruise Control Problems of Ford Fusion - part 1



Ford Fusion owners have reported 35 problems related to cruise control (under the vehicle speed control category).

car image   Cruise Control problem of the 2013 Ford Fusion 1
Failure Date: 01/16/2017

We were driving 70mph cruise control on a highway, let off cruise control to decrease speed on the upcoming bypass and the engine immediately powered down and we coasted to a stop on the side of the highway bypass. The engine light and orange wrench appeared. The car would not start thereafter. We had to call family to get out 5 and 7 year old and a tow truck to take the car to a shop.

See all problems of the 2013 Ford Fusion.

car image   Cruise Control problem of the 2015 Ford Fusion 2
Failure Date: 01/09/2016

Adaptive cruise control the acc on my truck malfunctions unexpectedly and frequently when passing large trucks at highway speed. When it malfunctions, it causes collision warning systems to activate including unexpected and hard braking. I have taken the truck to the dealership where I purchased it twice for this problem. Once before and once after the recall. There was not change the first time and after the second time the problem was reduced in severity and frequency but continues to happen. My service department is willing to look at it again, but says there is nothing to do that they have not already done. The unexpected braking not only is a surprise to the driver, but it also may cause vehicles following to react inappropriately. This danger is exaggerated because it frequently happens on the interstate while passing large trucks.

See all problems of the 2015 Ford Fusion.

car image   Cruise Control problem of the 2010 Ford Fusion 3
Failure Date: 04/18/2015

I was driving for about an hour down the freeway in cruise control. The car jerked slightly and went limp, decelerating while maintaining a rough idle around 1000 rpm's. The gas pedal was non-responsive while idling and I was able to coast off to the side of the road where there was no throttle response. The wrench light was on the dash. I turned the car off and tried to start it again, it started fine and I was able to drive it the rest of the way home without further incident. I have been afraid to drive anymore on the freeway since or any serious length knowing there is a serious issue with the vehicle. This is a terrible feeling knowing I have a fairly new car that I cannot trust to drive safely in. I have read others stories about this problem and seriously hope the vehicle's issues do not cause me to be involved in any accident on the freeway at high speeds. There is obviously an issue with a serious flaw and needs to be addressed.

See all problems of the 2010 Ford Fusion.

car image   Cruise Control problem of the 2010 Ford Fusion 4
Failure Date: 10/10/2014

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 70 mph using the cruise control, the vehicle stalled as the wrench warning light and the brake light illuminated. The vehicle was merged to the side of the road where it was restarted. The failure recurred multiple times. The vehicle was taken to an independent mechanic. The technician diagnosed that the electronic throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.

car image   Cruise Control problem of the 2011 Ford Fusion 5
Failure Date: 09/27/2014

With cruise control on , at highway speed of 60 to 65 , on level road , transmission will down shift one or two gears. Rpms go from 2000 up to 3500. To get it back to 6th gear I have to cut cruise control off. Rpms go back to 2000. Ford dealer cannot find any codes when tested. Car does this in first fifty miles or sometimes goes 100 miles before dropping gear. Car was bought 20 months ago with 21c miles as certified vehicle. Now has 34c on car. It has always had this problem. Last time tested by dealer 3-2015.

See all problems of the 2011 Ford Fusion.

car image   Cruise Control problem of the 2010 Ford Fusion 6
Failure Date: 08/07/2014

I was driving on the interstate at approx. 55 mph, with cruise control activated. The vehicle suddenly deactivated t he cruise control and started slowing down. Wrench light came on, and it stopped responding to pressing of the accelerator. I steered the vehicle off the interstate and on to an exit ramp, with brakes and steering unaffected. When I put it in park, the engine was sputtering and the car shaking. After shutting off the engine and restarting, the vehicle ran normally without warning lights. Repair shop employees said it was probably the throttle body, but because the car computer had not recorded the codes, they weren't sure.


car image   Cruise Control problem of the 2013 Ford Fusion 7
Failure Date: 03/13/2014

While driving north on I-25 with cruise control set at 75mph, suddenly the vehicle stop forward acceleration and instantly began decreasing speed. Immediately, I stepped on the accelerator to no available power. The engine refused to communication with the accelerator as the rpm would just increase but no actual power was given to the vehicle. I tried multiple times to get the vehicle to respond but eventually had to pull over because no power was available. Even after somehow avoid 3 lanes of constant traffic, I attempted to start driving again without shutting the vehicle down. During this point all that would still happen was the vehicle would rev the rpm's, but not propulsion was available. I had to shutdown the car completely on the highway shoulder in order to get the car to respond to any time of gas demands. I have heard about the throttle body issue many customers have been experiencing and believe I have the same issue. This is a huge safety concern because losing power while in cruise control at 75mph can lead to catastrophic results. I believe that this needs to be looked into because it causes immediate panic from the driver as they attempt to drive safely out of the traffic. This is the second time this has happened to me in this vehicle. The first time, Ford mechanics blamed the problem on the recalled fuel pump and replaced it. Since clearly that was not the remedy to this problem, I believe that more investigation should be done to understand the full scope of the immediate loss of power that myself and many other have experienced.

car image   Cruise Control problem of the 2014 Ford Fusion 8
Failure Date: 01/01/2014

Very shortly after first adjusting the steering wheel's tilt and telescope (which may be unrelated), during a short drive, many controls attached to the steering wheel stopped functioning. This included turn signals, cruise control, cell phone controls on the steering wheel, radio volume on steering wheel, and information display controls on the steering wheel. Of these, the turn signals are probably most critical to safe operation. Note that the horn, and the windshield wiper/washer, continued functioning properly. The next morning, a sales representative from the dealership found the vehicle in the same condition, but seemingly was able to restore service by "jiggling" the turn signal lever, indicating to me that it was resting very slightly forward of the normal at-rest position, and recommended service department investigate further. Dealer service department found a circuit board faulty. Part has been ordered for installation. In an abundance of caution, concerned that air bag deployment might be impaired were an accident to occur, the dealer provided substitute transportation pending repair.

See all problems of the 2014 Ford Fusion.

car image   Cruise Control problem of the 2008 Ford Fusion 9
Failure Date: 12/01/2013

I was driving down the road with cruise control set to 60 mph when the wrench light came on and I had limited power. I then pulled to the side of the road and had to turn the car completely off. Restarted the car and everything was fine so I thought. It keeps happening. One of my friends told me that Ford has been having this problem so I looked it up and sure enough there are many that has had this same problem. I am filling this out in hopes to not only get my vehicle fixed but to also save a life! I have a little one that rides everywhere with me. This is a safety issue that needs to be fixed immediately!.

See all problems of the 2008 Ford Fusion.

car image   Cruise Control problem of the 2012 Ford Fusion 10
Failure Date: 11/11/2013

Trip home from work, approx 45 miles into my trip, car on cruise control going 72 mph and stalls, the wrench light comes on. I cannot accelerate using the gas pedal. Pull to shoulder, car idles rough. Turn off and back on. Continued trip without problem. Nov. 14. 2013: car taken to local Ford dealer and they cannot retrieve any error codes. Mention throttle body but they didn't see any need to check this but replaced a supposed dead battery. Nov. 15, 2013: on drive back home from work, about 20 miles into my drive, car on cruise control at set at 70 mph stalled again with wrench light. Have no reaction at all with gas accelerator. Pulled over to stop. Car idols rough. Turned and back on again. Nov. 15, 2013:stopped at a stop sign. As I went to press the gas to make the left hand turn, I noticed that my car had died. This was a second instance with my car on November 15th. Nov. 20, 2013: on drive home , approx. 20 miles out, car on cruise control at about 75 mph, while attempting to pass a car,the car stalled. Again no reaction using the gas pedal. Had to hit break to get behind vehicle due to incoming traffic. Very bad situation. Nov. 22, 2013: in am approx 20 miles from home heading to work, not using cruise control going approx. 70 mph, car stalls. Nov. Cavender dealership (selma,TX) also was not able to get an error code on the car but found research information on the throttle body on 2012 for Fusions having the same issue as my car. Cavendar does not want to replace the part and it not being the actual problem. We had no incident to or from with this trip. Nov. We were exactly 100 miles into our trip, when the car stalled. The car was on cruise control at 70 mph. Stopped the car, idols high. Note: I drive 120 miles daily to/from work and issue is not resolved.

See all problems of the 2012 Ford Fusion.


 
car image   Cruise Control problem of the 2012 Ford Fusion 11
Failure Date: 11/11/2013

Trip home from work, approx 45 miles into my trip, car on cruise control going 72 mph and stalls, the wrench light comes on. I cannot accelerate using the gas pedal. Pull to shoulder, car idles rough. Turn off and back on. Continued trip without problem. Nov. 14. 2013: car taken to local Ford dealer and they cannot retrieve any error codes. Mention throttle body but they didn't see any need to check this but replaced a supposed dead battery. Nov. 15, 2013: on drive back home from work, about 20 miles into my drive, car on cruise control at set at 70 mph stalled again with wrench light. Have no reaction at all with gas accelerator. Pulled over to stop. Car idols rough. Turned and back on again. Nov. 15, 2013:stopped at a stop sign. As I went to press the gas to make the left hand turn, I noticed that my car had died. This was a second instance with my car on November 15th. Nov. 20, 2013: on drive home , approx. 20 miles out, car on cruise control at about 75 mph, while attempting to pass a car,the car stalled. Again no reaction using the gas pedal. Had to hit break to get behind vehicle due to incoming traffic. Very bad situation. Nov. 22, 2013: in am approx 20 miles from home heading to work, not using cruise control going approx. 70 mph, car stalls. Nov. Cavender dealership (selma,TX) also was not able to get an error code on the car but found research information on the throttle body on 2012 for Fusions having the same issue as my car. Cavendar does not want to replace the part and it not being the actual problem. We had no incident to or from with this trip. Nov. We were exactly 100 miles into our trip, when the car stalled. The car was on cruise control at 70 mph. Stopped the car, idols high. Note: I drive 120 miles daily to/from work and issue is not resolved.

car image   Cruise Control problem of the 2010 Ford Fusion 12
Failure Date: 08/22/2013

I was driving to work in rush hour traffic with cruise control on doing about 60mph and all of a sudden the car lost power. . . . . . . Engine began to run rough and would not accelerate above an idle (rough idle). There was no response to the throttle; the car would not go faster and could not maintain speed. It only decelerated. I immediately pulled out of traffic to the shoulder and limped to the nearest side street. I turned the car off, checked under the hood, and when I restarted, it ran perfectly fine. A check of the web and contact with the Ford dealer indicated the throttle body was bad. The dealer indicated this was a common problem, that the part has been upgraded twice but my vehicle was not part of a service bulletin/recall. A new throttle body and about $500 later the car is fine its clear may drivers/customers are experiencing this same issue this was dangerous. When the issue happened I was being followed closely by a large truck. I had no warning and the only available option was to immediately pull out of lane and onto the shoulder. . Fortunately I was in the extreme right lane and could pull out of traffic without incident - it would have been a serious incident had I been in the center of left lane, or where there was no available shoulder.

car image   Cruise Control problem of the 2010 Ford Fusion 13
Failure Date: 06/29/2013

On the highway traveling at 65 mpg with cruise control on, the car jerked. The yellow wrench came on. I had no acceleration and car was bucking. I rolled to the break down lane put it in park and it continued to buck. Turned key off. Turned back on. It was like hitting the reset button. Drove another 15 miles and it happened again. It did it a third time. Still 45 miles away I reduce speed to 55 trying not to touch the accelerator and was able to get it home. Lucky for our family we were not on a busy highway or we would have been caught dead in the middle. There was no acceleration. All we could do is cruise to a stop. Very dangerous and scary situation. It was diagnosed as the throttle body by Ford.

car image   Cruise Control problem of the 2010 Ford Fusion 14
Failure Date: 06/29/2013

While driving on an interstate hwy in cruise control, the engine began to misfire and lost most of the power. I shifted into nuetral, still missing and little power. The wrench light came on and per the owners manual is the throttle control/transmission issue I shut the engine down and after a few minutes, restarted the engine. Everything then ran smoothly for the rest of the 20 mile trip will take car to Ford dealer.

car image   Cruise Control problem of the 2010 Ford Fusion 15
Failure Date: 06/21/2013

Cruise control on 65mph@2000rpm with no input from driver, rpm suddenly jumps to 3500 no speed change, loss of power or jerking of car. Turn off cruise control, rpm drops to 2000 smoothly,all seems fine. Turn on cruise control again, rpm jumps immediately to 2700, again smoothly. Turn off cruise control, rpm drops again to 2000. Drive home w/o cruise control no problem. On trip to dealer for diagnosis the wrench icon appears on dash when the accelerator becomes suddenly completely unresponsive. Motor runs smoothly but doesn't react to accelerator. Pull over, turn off motor, wait 1-2 min. Wrench icon is gone, all seems okay, drove on to dealer.

car image   Cruise Control problem of the 2013 Ford Fusion 16
Failure Date: 06/07/2013

The moon roof window opened with out any button being pressed. Storm rain was starting. There was a lot of auto traffic. I was driving , my wife was sitting next to me and there was a car coming out of a parking lot to the left of me and perpendicular to my car :what happened next simultaneously was: a. Auto went into "collision avoidance mode"; windshield several red led warning lights began blinking, and alert noise from auto started , and steering wheel shuttered. The later two actions are not terribly clear to me b my wife started to shout for me to watchout. C I started to press on brakes. Thus avoiding a collision between my car and car to be moving across my path I was told that the car does not stop in any type of collision mode. It just slows down. I did not know whether this avoidance mode was present (at the slow speed I was going in. I did know that when the car was in cruise control and this mode was activated and that avoidance reactions were activated. . I am very concerned that this may happen again. With serious consequences occurring.

car image   Cruise Control problem of the 2010 Ford Fusion 17
Failure Date: 05/12/2013

I was driving on 1-95 in virginia in the left lane early in the morning with my cruise control set. All of a sudden my cruise control shut off and my car started to slow down very fast. I was lucky that no one was behind me in the left lane or else I could have been in an accident. After sitting on the side of the highway for a few minutes I restarted my car and was able to drive on the road again. About 30 minutes later my car did the same thing where the gas pedal wouldn't work and the wrench light came on. The part of the highway did not have very many exits so I had to start my car up again in order to make it to an exit with a Ford dealership. Once at the Ford dealership I left my car to be looked at the next day. The Ford dealership called me to tell me it was the throttle body and it was going to be $600. I went in to buy the part to try and replace it myself and told the car dealership that I was very upset because my car wasn't even 3 years old yet and that I was still paying on my loan. The supervisor said they had seen this issue on other Fusions and was going to only charge me $300 for the part and they would handle paying for the labor costs. This is a serious issue that is very dangerous especially when it happens on the highway.

car image   Cruise Control problem of the 2008 Ford Fusion 18
Failure Date: 05/01/2013

The contact owns a 2008 Ford Fusion. The contact stated that the passenger side air bag casing lifted and was separating from the dashboard without warning. The vehicle was taken to three independent mechanics, but was not diagnosed or repaired. While driving approximately 60 mph with the cruise control engaged, the contact depressed the brake pedal and the vehicle lunged forward. The speed increased to 70 mph without warning. The failure recurred on three other occasions. The vehicle was not taken to the dealer or diagnosed. The manufacturer was not made aware of the failures. The approximate failure mileage was 30,000. The VIN was unavailable.

car image   Cruise Control problem of the 2010 Ford Fusion 19
Failure Date: 11/15/2012

The vehicle stalled/lost power, while making a turn at 15-20 mph. I took it to dealership to have it checked. I was told that they couldn't find a problem. It happened a second time while trying to merge into a highway at about 40 mph. I called for a tow truck. While waiting I tried to start it after 15/20 minutes. It started, but waited for tow truck since I was afraid to get on the road. It was looked at again at the dealership repairshop and was told that the problem couldn't be found, but that perhaps the throttle system needed to be cleaned after 30,000 miles. This cost around $250. The problem happened a third time at about 10 miles per hour on may 17, 2013. This time the vehicle didn't start as in the past. Had both engine light and wrench light. Had to be towed. This time, the dealership repairshop, norris Ford techs, said that it was definitely the throttle mechanism and that it had to be replaced. It was in the shop for three days since they had to order the part. Despite this major repair, it happened again today, June 7, 2013. I had the cruise control set at 55mph. The car lost power, started shaking, and stalled. I've been luckly so far that noone has hit me from the back, but I'm very concerned and afraid that I decided to report it. This Ford Fusion problem needs to investigated.

car image   Cruise Control problem of the 2010 Ford Fusion 20
Failure Date: 11/08/2012

2010 Ford Fusion on Nov 8 2012 driving approximately 67 miles per hour with cruise control on and set, vehicle suddenly lost all engine power. Repair light (lighted wrench) came on, cruise control went from green to amber. Engine remained on but accelerator no longer worked. When accelerator depressed, engine did not respond. Vehicle coasted to a stop. Brakes, steering, and lights still worked. Once stopped, shifted to park and depressed the accelerator and still no response from the engine. Turned car off. Restarted car. Restart took a few extra seconds but did start. Car operation returned to normal. Cruise control worked. No further issues. Weather was clear, no rain or wind, road was smooth.

car image   Cruise Control problem of the 2010 Ford Fusion 21
Failure Date: 09/14/2012

On freeway going 65mph with cruise control in pause mode. When I tried to accelerate I heard a noise, the wrench light went on & I lost all power although the motor continued to idle at very low rpm. After being towed, the car started right up and seemed fine. Took it to Ford and they found no codes coming up. 3 weeks later the exact same thing happened. Ford again said no codes. I read all of the reports about the bad electronic throttle body problems people were having, I told the dealer to replace it even if they were not going to pay for it. The dealer insisted he had never heard about this problem even though I gave him 11 pages of complaints from the NHTSA website. Ford did not pay for the repair. This can be a very dangerous safety issue. I was lucky enough to get off to the side of the freeway in time before getting hit. There should be a recall.

car image   Cruise Control problem of the 2010 Ford Fusion 22
Failure Date: 08/28/2012

I had been driving on a surface street for about 1 mile after coming off a highway. The car had come to a stop at least twice at traffic lights. I was coasting (foot not on brake or accelerator) when the car accelerated on its own from ~30 mph as if the cruise control (cc) had been activated. I touched the brake as quickly as possible (probably < 1sec of acceleration) and conditions returned to normal. Looking at the dash, I noted that the cc master switch was on, but cc was not active before acceleration event or after braking. State during acceleration is unknown. My fingers were nowhere near the cc buttons (or any other steering wheel buttons) when the event occured. Prior to the event: I was on a highway traveling about 60-65 mph with cc on and active. When cc is active, I always keep a thumb on the cancel/resume button. Traffic slowed and I braked, then hit c/r (turning cc back to active -- my error). I immediately noticed the error and set the cc back to inactive (either by brake or cancel, I can't recall). Cc was left in its master-on/inactive state when I came off the highway with active velocity set somewhere in the 60-65 mph range. This was the state of the cc system when the above described event occured.

car image   Cruise Control problem of the 2010 Ford Fusion 23
Failure Date: 07/23/2012

While traveling on the expressway with the cruise control on my engine returned to idle speed and there was no response from the accelerator pedal. I had to coast to a stop on the shoulder, put the car in park, shut it off, and restart it. The next day this happened again twice, the check engine light came on, I read the code and it was p2112 throttle actuator control system stuck shut. I did some research and there are apparently some known problems with the throttle body assembly. My car is out of warranty and the dealer told me this part isn't covered under the extended emissions warranty. I was lucky that this didn't happen while I was turning or merging into traffic.

car image   Cruise Control problem of the 2010 Ford Fusion 24
Failure Date: 07/18/2012

My 2010 Ford Fusion lurched forward and then stalled while on the highway driving with the cruise control on. The service engine light and a wrench appeared on the dash. I was losing speed and had to get to the side of the highway causing the semi and other vehicles behind me to slam on their brakes. . . The semi narrowly missed me. Once to the side of the highway I turned my car off waited a second and restarted it. It ran fine for about 5 miles and it did it again. It did this a total of 4 times on the way to work and 5 on the way home. I took the car in to a service center and the code they got was "p2111 throttle actuator stuck open". I looked online and found that 2011 and 12 Fusions had been recalled for this problem but not the 2010 but see that many 2010 owners have had this same issue as I have had. Why are 2010 Fusions not being recalled for a bad throttle body? it is a very scary and serious problem and only a matter of time before someone is injured or even killed. I was lucky.

car image   Cruise Control problem of the 2010 Ford Fusion 25
Failure Date: 06/15/2012

While cruising between 65 - 70 mph, vehicle stuttered, then "throttle control/transmission' warning light illuminated, and vehicle lost power. Accelerator pedal completely unresponsive and engine becomes erratic, but power steering and other electrical components unaffected. Able to coast to side of road, where engine continues to sputter, but does not stall. Changing transmission position has no effect. Turning vehicle off and then back on appears to rectify the condition. Two identical occurrences, but first time (06/15/12) with cruise control on, second time (07/06/12) with cruise control off. Dealership unable to find source of problem.