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Steering Problems of Ford Fusion - part 1

Ford Fusion owners have reported 1,219 problems related to steering (under the steering category).

car image   Steering problem of the 2013 Ford Fusion 1
Failure Date: 12/12/2017

I was on my way to work. I was on hwy 109 going 45 mph. I was about four miles from my work and suddenly my power steering was not working the wheel was very hard to move. I could barely get it to my job. I made it there and turned off my car. I started it back up to see if that would fix the problem the a warning light popped up that said power steering assist fault. I still had no power steering. I called the dealership they came and got my car because there was a recall on the eps bolts. They called me the next day and said that wasnt the problem that I needed my steering rack replaced. I did some research and my car had no symptoms of the steering rack being bad. The wheel didnt shake and it wasn't hard to steer or keep my car in the lane . I can not understand how it could just go out with out warning. It is a very dangerous problem and I believe Ford should be accountable. Wjy isnt thos a recall. Ive read multiple complaints for the same issue. What would have been the solution if I would have wrecked and been injured or if my special needa child was in the car and I wrecked. Something needa to be done.

See all problems of the 2013 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 2
Failure Date: 12/11/2017

Drove the vehicle out for lunch and was just fine. After lunch, I got into my vehicle and went on to drive back to work. Than my steering wheel completely stopped working and the warning lights came on. " service power steering now" . Luckily there was no car when I braked and just minor hit the curb. So I tried my best to drive it out of traffic and made it to a parking lot. Read some information about this power steering, and looked like I'm not the only one with this problem. This is definitely a safety hazard cause I use tollways and highways to get to work and home, if this happened during that time, I might not be the one typing this to you guys. Hopefully this gets fixed so other people don't face this situation.

See all problems of the 2010 Ford Fusion.

car image   Steering problem of the 2014 Ford Fusion 3
Failure Date: 12/10/2017

The contact owns a 2014 Ford Fusion. While driving 45 mph, the steering wheel seized and the power steering assist indicator illuminated. The vehicle was towed to suburban Ford of waterford (5900 highland road, waterford twp, mi), but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified and stated that an investigation was underway. The failure mileage was approximately 34,000. The VIN was not available.

See all problems of the 2014 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 4
Failure Date: 12/09/2017

15s18/15n01 reprogram power steering control module and steering gear extended coverage.

See all problems of the 2012 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 5
Failure Date: 12/07/2017

After starting the car a notice came on the message center that said a steering fault occurred. As I drove away the power assist was non existent and it took all the strength I had to move the steering wheel. When I turned off the ignition and restarted the car the problem went away. Now I worry it will reoccur while at highway speed or turning at an intersection.

car image   Steering problem of the 2012 Ford Fusion 6
Failure Date: 12/07/2017

The steering assistt fault comes on now , my steering doesn't work, almost got in a wreck. . Also my advance traction comes on at the same time, I paid good money for this car. I think Ford needs to fix this problem at their expense.

car image   Steering problem of the 2012 Ford Fusion 7
Failure Date: 12/04/2017

Tl- the contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 35 mph the "service advance trac and service power steering now" warning messages displayed and the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn. The vehicle was examined by an independent mechanic who diagnosed that the steering computer chip had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA campaign number 15v340000(steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 140,000. Jft.

car image   Steering problem of the 2011 Ford Fusion 8
Failure Date: 12/02/2017

"takata recall" this is the 3rd time my power steering went out the first time they reset it then the 2nd time they put it on the machine they told me what I need to fix and now they don't want to fix it.

See all problems of the 2011 Ford Fusion.

car image   Steering problem of the 2016 Ford Fusion 9
Failure Date: 12/01/2017

I was driving in a parking lot in scranton PA and the steering wheel came so lose that it almost came right off. It scared me to the point were I did not want to drive my car. Something has to done about this because I did some digging and found out that I'm not the first one this happened to. This has been a on going problem in Ford Fusions since 2014. If this keeps up more people will be hurt or killed.

See all problems of the 2016 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 10
Failure Date: 12/01/2017

I stopped at the gas station to fill up when I got back in and started my car the power steering was not working. I managed to drive the car home. When taking it to the dealership they told me my car was not covered by the recall on the electronic power steering recall. They stated the recall only covered certain cars manufactured during certain months, mine not being one. I feel that the recall should cover more of the manufacturing dates due to my research online there are hundreds of people with the same issue that have been told by Ford that their not covered by the recall. I believe that they jumped the gun on the time table for the recall. Ford doesn't want to take responsibility due to the high cost of repair. The Ford recall number is 15-s-18. Now my car is sitting here because I don't have the money to repair it.


 
car image   Steering problem of the 2011 Ford Fusion 11
Failure Date: 11/29/2017

The contact owns a 2011 Ford Fusion. The contact stated that the steering seized while pulling out of a driveway. The power steering assist fault warning indicator illuminated. Allen vigil Ford of fayetteville inc. (275 glynn st n, fayetteville, GA) diagnosed that the steering gear assembly was defective and needed to be replaced. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 15v340000(steering). No further assistance was offered. The failure mileage was approximately 136,000.

car image   Steering problem of the 2010 Ford Fusion 12
Failure Date: 11/28/2017

The contact owns a 2010 Ford Fusion. While driving 15 mph and making a left turn, the power steering seized and the power steering, advance track, and tire pressure indicators illuminated. The contact was able to forcefully pull the vehicle over and called for assistance. The vehicle was driven to the contact's residence. The vehicle was not taken to a local dealer to be diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 62,000.

car image   Steering problem of the 2010 Ford Fusion 13
Failure Date: 11/28/2017

Steering froze and would not turn. Service power steering warning came on. Had to turn the car on and off 3 times to get per steering back. I was in the parking lot exiting while this occurred driving in a straight line, after just turning the car on.

car image   Steering problem of the 2014 Ford Fusion 14
Failure Date: 11/28/2017

The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel became loose and made it difficult to steer the wheel. The contact priority Ford norfolk at 757-419-2500 to inform them of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

car image   Steering problem of the 2011 Ford Fusion 15
Failure Date: 11/24/2017

The contact owns a 2011 Ford Fusion. After starting the vehicle, the steering wheel ceased. The contact turned off and restarted the vehicle, and the steering wheel was difficult and forced to turn. The contact called bob maxey Ford at 313-392-9200 and was informed that the vehicle was unable to be repaired per the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the recall was expired. The vehicle was unable to be repaired due to the excessive mileage. The VIN was included in NHTSA campaign number: 15v340000 (steering). The approximate failure mileage was 170,000.

car image   Steering problem of the 2014 Ford Fusion 16
Failure Date: 11/24/2017

The contact owns a 2014 Ford Fusion. While driving approximately 55 mph, the steering wheel turned 360 degrees independently without warning. In addition, the steering wheel detached from the vehicle. The vehicle was towed to battlefield Ford (8820 centreville rd, manassas, va 20110), but the cause of the failure could not be determined. The dealer took the vehicle apart, reassembled it, and did not find a manufacturer defect. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,500.

car image   Steering problem of the 2010 Ford Fusion 17
Failure Date: 11/24/2017

Was driving 2010 Fusion when front right tire went flat. Power steering immediately stopped working, but was barely able to get out of traffic and pull over. After getting car towed home, put computer on car. Gave steering angle sensor 1 & 2 malfunction code. Dealership states electric steering rack needs replaced but recalls did not cover 2010, but covered 2011 through 2014 for same issue. Luckily, no collision occurred. Serios safety issue!.

car image   Steering problem of the 2011 Ford Fusion 18
Failure Date: 11/23/2017

Power steering sensor fault while driving.

car image   Steering problem of the 2014 Ford Fusion 19
Failure Date: 11/21/2017

Driving and sudden loss of power steering11/21.

car image   Steering problem of the 2013 Ford Fusion 20
Failure Date: 11/20/2017

I turned my steering wheel all the way to the left while the vehicle was stationary, and I heard a noise from the front end. The power steering stopped working and two warning messages appeared on my dash. My mechanic found that the steering motor bolts had corroded and broken, causing the motor to detach from the steering gear. I learned that there was a recall for this problem. On calling Ford I was told that the recall service had been performed on June 8, 2015; however, the bolts still failed less than 30 months later.

car image   Steering problem of the 2014 Ford Fusion 21
Failure Date: 11/18/2017

I noticed my steering wheel was loose and wobbling. I took it into the dealership and informed them I had heard of some issues with the Ford Fusion steering wheel, they looked at it and said a nut had come loose and they tightened it.

car image   Steering problem of the 2010 Ford Fusion 22
Failure Date: 11/18/2017

Drove my car to work and home Friday and everything was fine. Saturday morning, I went to start the car and I couldn't move the steering wheel and I had a message that stated "service power steering now" Ford is aware of the issue but refused to pay towards the expense of the car, stated the part is not recalled so there is nothing they can do. They charged me $1800 to fix the car, and stated that they would fix one of the recalls but not the other due to lack of parts. Ford is very aware of this issue, they even had a class action lawsuit for the 2010 Ford Fusion power steering. This is not safe, my 8 year old daughter could of been in the car when it went out. I hope this is not taken lightly.

car image   Steering problem of the 2012 Ford Fusion 23
Failure Date: 11/17/2017

The power steering assist code keeps coming on on the dash every othee day for well over a year now. When that comes on you can barely steer the fricken thing when it happens. Ive been lucky enough to have it happen while driving slow in town and havent had any accidents luckily. Some very close calls though!.

car image   Steering problem of the 2010 Ford Fusion 24
Failure Date: 11/15/2017

Wife parked vehicle everything ok, on exiting parking lot service power steering now notification came on unable to turn car stopped called dealer for repair 11/15/2017. Had towed to stivers Ford Lincoln dealer in west des moines, IA. Unable to do repairs till after thanksgiving 11/27/17. Brought trailer to dealer and picked up transported Fusion home and took into shottenkirk Ford dealer indianola, iowa 11/21/17. They check codes, no recall on 2010 model but is recall on identical problem on 2011's, replaced defective rack, four wheel alignment. Fusion had 74,022 miles, cost on repair $1883. 52.

car image   Steering problem of the 2010 Ford Fusion 25
Failure Date: 11/15/2017

Power steering suddenly stopped working as I was entering an intersection after a red light half a mile from my home. I was starting to turn left when it went out, leaving me unable to turn the vehicle. I was able to barely Dodge another vehicle and continue straight through the intersection and pull into an empty lot. I had to have the vehicle towed to the dealership. The dealership service department said that the steering gear and driver side axle seal need to be replaced. The vehicle has less than 56,000 miles and has never been in a collision.