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Steering Problems of Ford Fusion - part 1



Ford Fusion owners have reported 337 problems related to steering (under the steering category).

car image   Steering problem of the 2010 Ford Fusion 1
Failure Date: 11/12/2014

When starting the vehicle the 'service power steering now' warning was displayed followed by the 'service advancetrack' warning. Power steering was not functional.

See all problems of the 2010 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 2
Failure Date: 11/11/2014

Started my 2011 Fusion to go home after work today. Got "power steering assist fault" in information window. Found power steering was indeed not working. Turned car off and restarted. Didn't get warning this time. Drove 10 minutes to home with no further issues. Very nervous about it happening again at the worst time. After seeing so many complaints here, Ford definitely needs to address this problem. I'm not really convinced that the gearbox replacement is the "fix".

See all problems of the 2011 Ford Fusion.

car image   Steering problem of the 2013 Ford Fusion 3
Failure Date: 11/10/2014

Tl- the contact owns a 2013 Ford Fusion. The contact stated that after starting the vehicle and while backing out of a garage the power steering malfunctioned making the steering wheel very difficult to turn. The vehicle was taken to the dealer but no information was available. The manufacturer was not notified. The failure mileage was 46,000. Jft.

See all problems of the 2013 Ford Fusion.

car image   Steering problem of the 2013 Ford Fusion 4
Failure Date: 11/09/2014

I was driving home from a road trip and was about 300 miles from home when my "service power steering" now message came on my screen and less than 5 minutes after that my steering went out on my vehicle. I pulled off the road at a gas station and turned my car off and then on again but the steering was still out.

car image   Steering problem of the 2012 Ford Fusion 5
Failure Date: 11/04/2014

Tl-the contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 50 mph, the vehicle veered to the left causing the contact to crash into a ditch, mailbox and a few small trees. A police report was filed. The contact sustained bruising, a broken tail bone and nose. The middle rear seat passenger sustained lacerations to the head and both passengers¿ required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 39,500. Pam.

See all problems of the 2012 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 6
Failure Date: 11/03/2014

Slowing down for a stop sign. The power steering went out making it very difficult to steer. Shut off the car and restarted it and the problem went away.


car image   Steering problem of the 2010 Ford Fusion 7
Failure Date: 11/03/2014

Shortly after starting the car the power steering service and advance trak service announcements came on dash. We drove for another 10-min and then stopped the car. When we restarted the car, we had no power steering at all. Powering off the car and trying to restart has not restored any power steering capability and the advance trak and power steering service warning display constantly now. The car is undriveable.

car image   Steering problem of the 2010 Ford Fusion 8
Failure Date: 11/02/2014

Was driving to work and suddenly "service power steering" and "service advancetrak" lights came on. Stopped at gas station to inspect car. Got back in car and "service power steering now" light was on after restart. Power steering completely stopped working. Was able to get it back home with a lot of effort. Luckily, I was only a couple of miles from home.

car image   Steering problem of the 2011 Ford Fusion 9
Failure Date: 11/02/2014

While exiting the highway my car suddenly become extremely hard to steer my wife, child and myself where in the car at the time. I have bad the car looked at the can not find anything wrong with the rack assembly.

car image   Steering problem of the 2010 Ford Fusion 10
Failure Date: 11/01/2014

Drove 120+ miles on interstate, parked car for approximately 30 minutes. Restarted and noticed warning light on dash, later determined it was "advancetrac" light. Drove 2 miles at 45 to 50 mph, car pulled extremely hard to the right. Stopped and cut off car to check tires, they were ok but noticed on dash readout was "service advancetrac and service power steering now. " restarted car and had no power steering. Extremely hard to drive but managed to get to Ford dealership; they said that the steering gear needed replacing at a cost of $2,249. 27. Was out of town and couldn't leave it over the weekend so they reset fault code and I drove back home; power steering worked and no warning lights or readout on dash.


 
car image   Steering problem of the 2011 Ford Fusion 11
Failure Date: 11/01/2014

Power steering assist fault. Over the last 3 months, have had multiple random power steering assist faults. By shutting down vehicle and restarting, these have cleared in the past, but on Nov. 2, 2014, upon start of vehicle, power steering assist fault occurred and would not clear. Was forced to drive car home without power steering and almost crashed multiple times. In addition, this fault sometimes has occurred at same time as advancetrac warning. Appears that whatever electrical device is failing is related to both systems.

car image   Steering problem of the 2010 Ford Fusion 12
Failure Date: 10/30/2014

I was in the parking lot of a kroger when I turned my car on. The "power steering assist fault" light came on and I didn't have any power steering. Turned the car off. Waited about 2 min and started the car again. The "power steering assist fault" light came back on and I still didn't have power steering. I pulled out of my parking spot and managed to drive it about 1/2 mile to my house. I parked the car in my garage over night. Went to start it again on Friday October 31st and the "power steering assist fault" came back on again. I still didn't have power steering. It is sitting in my garage now because I will not risk my life or my families life knowing this car has a power steering issue. Can't afford to pay over $1,500. 00 to have this issue fixed.

car image   Steering problem of the 2012 Ford Fusion 13
Failure Date: 10/30/2014

At highway speeds car has a tendency to wonder and not.

car image   Steering problem of the 2010 Ford Fusion 14
Failure Date: 10/30/2014

I was driving with my daughter home from doctors appointment when light came on about advance trac and then power steering needs service. The car was driving fine so I thought I would take care of it in the morning since it was going on 5p. M. We stopped at the dollar store one block from my house and when we started the car the power steering notice appeared again. I put the car in gear and noticed that the wheel would not turn easily. I managed to get the car home to my driveway and investigated this problem online. I'm not prepared to pay $$$ for this repair. Ford needs to issue a recall on this and reimburse everyone who has paid out of pocket for this problem. I am now afraid to drive this car.

car image   Steering problem of the 2011 Ford Fusion 15
Failure Date: 10/30/2014

The first two times, I was backing out of a space and then start to turn the wheels while driving away and the steering locks. I can drive back forward into the space, then turn off the car and turn it back on and things are fine. The third time, I was simply turning out of my subdivision and the steering locked again.

car image   Steering problem of the 2010 Ford Fusion 16
Failure Date: 10/28/2014

I had just added air to my tires. I started my car and was pulling out of the station, my power steering shut down as I was pulling out. I shut the car off, restarted and the power steering still did not work. I brought it straight to mossy Ford in missionbay, san diego, California. They told me there was no recall and it would cost $1700 to fix.

car image   Steering problem of the 2010 Ford Fusion 17
Failure Date: 10/26/2014

Check engine light first came on 2 weeks ago and car started pulling hard to the right side, while shacking bad! today as I was driving to dealer doing 50mph my service power steering now and advance trac message came on. Lost complete steering while on highway with babies in car! dealer will not even look at it without getting paid first. I guess they are waiting for us to get hurt in their vehicle before admitting to their fault!.

car image   Steering problem of the 2012 Ford Fusion 18
Failure Date: 10/22/2014

I was driving and the power steering went out. The light came on and a message that said it was the power steering. I was unable to turn the wheel. Once I turned the car off and back on it was fixed.

car image   Steering problem of the 2009 Ford Fusion 19
Failure Date: 10/20/2014

Driving down road in city, 25 mph, approaching intersection to make right turn, began turning and halfway through turn the steering wheel locked in place and I could not complete the turn. Luckily no car was in left lane at light or I would have hit it. Stopped car just before hitting curb and building. Shut off, restarted and was able to get steering to work again. Taking to shop for evaluation.

See all problems of the 2009 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 20
Failure Date: 10/18/2014

Steering power assist completely failed when vehicle was started, flashed messages for power assist failure and advancetrak needs to be serviced. Car was parked at time of failure, the car would be undrivable for most as the force required to turn the wheel without assist requires great effort. Had this occured suddenly while the car was in motion as others have reported my wife would most likely not have been able to steer the vehicle to a safe stop location. Further, the cost to repair this issue is overwhelming, dealer advised over $1700. 00 out of pocket with no support from Ford on this 3 year old vehicle despite the number of complaints currently filed on this specific issue with this vehicle. Filing this complaint to document another occurence of this issue to the NHTSA in support of other owners who have or will experience this problem.

car image   Steering problem of the 2011 Ford Fusion 21
Failure Date: 10/17/2014

About 3 weeks ago I was driving on highway 60mph service power steering and service advance trac popped up in my message center I stopped at store went in then came out not even 5 mins later crunk car up then it said service power steering now tried to turn and the wheel was real tight. I've tried everything cutting it off disconnect battery etc nothing worked this is ridiculous just got car a month ago plus have two small boys two months n three years old jus by the grace of god they wasn't wit me cause that's dangerous something got to happen.

car image   Steering problem of the 2011 Ford Fusion 22
Failure Date: 10/15/2014

Got in my car to start morning commute. Once I pull out to drive through the neighborhood the steering service and advance trac notification displays on the dash. I pull into a gas station turn off the car and pop the hood to see if its anything obvious. When I turn the car back on the light immediately pops up service power steering now. And I have no power steering from this point on.

car image   Steering problem of the 2011 Ford Fusion 23
Failure Date: 10/15/2014

I got in my car after work and there was dinging and a notification appeared on the dash that my power steering needed service now. I could not move my wheel or steer at all. After taking it in to the service station I was told the my electronic steering gear had malfunctioned, I believe they referred to it as the epas system. It is a complete malfunction of the power steering system and I am lucky that I was not driving the vehicle when it went out.

car image   Steering problem of the 2012 Ford Fusion 24
Failure Date: 10/15/2014

Tl-the contact owns a 2012 Ford Fusion. The contact stated while drive approximately 5 mph, the power steering became inoperable. The failure recurred several times. The vehicle was taken to the dealer and an independent mechanic for diagnosis. The technician stated that the electronic power system assisted module needed to be replaced. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000. Pam.

car image   Steering problem of the 2011 Ford Fusion 25
Failure Date: 10/13/2014

I was driving around 1:00 pm when message came on display indicating 'check power steering now' and no longer had power steering. Luckily, I was driving at a low speed so was able to safely get home.