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Steering Problems of Ford Fusion - part 1



Ford Fusion owners have reported 250 problems related to steering (under the steering category).

car image   Steering problem of the 2012 Ford Fusion 1
Failure Date: 09/16/2014

As other complaints, the power steering assist faulted resulting in no power steering. Fortunately, I was not moving at the time. Same repair is required as everyone else to repair the power steering. Contacted Ford and they do not have a recall. They suggested we contact the national highway transportation and safety administration which we did. If enough people complain perhaps a recall will result. This is a real safety issue especially for young drivers lacking the experience to handle a car that suddenly looses normal steering.

See all problems of the 2012 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 2
Failure Date: 09/14/2014

Once the car was started a message came on stating power steering needs service and could not turn the steering wheel. Also a message about something trac appeared as well. Dealer states the steering rack must be replaced at $1800 dollars.

See all problems of the 2010 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 3
Failure Date: 09/08/2014

Tl-the contact owns a 2012 Ford Fusion. The contact stated that while driving at 3 mph in reverse, the power steering seized and excessive force on the steering wheel was required. The power steering assist fault message illuminated on the instrument panel. The problem repeated three times within a week. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The vehicle had not been repaired. The manufacturer was made aware of the issue. The failure mileage was 36,000. Pam.

car image   Steering problem of the 2012 Ford Fusion 4
Failure Date: 09/05/2014

Driving on interstate suddenly power steering stopped working. At the same time service light appeared on dashboard.

car image   Steering problem of the 2012 Ford Fusion 5
Failure Date: 09/03/2014

While driving at 45 mph, my power steering stopped working. I was able to pull safely to the side of the road, but could not steer the vehicle. I turned the vehicle off, and started it again. The power steering worked again for 2 more miles, and then went out again. I turned the vehicle off and reset the steering again. After driving 3 more miles, the power steering stopped working again. When I went to the Ford dealership to have this fixed, they told me that they could not do anything to fix the problem unless the power steering was not working at that particular moment. This could be a potentially fatal problem, depending on speed, traffic, and road conditions.

car image   Steering problem of the 2012 Ford Fusion 6
Failure Date: 08/29/2014

I was approaching a red light and all of a sudden my power steering went out. The dashboard at the same time read steering fault service now! I am lucky that I was not on the highway or that my grandchildren were not in the car. I am scared to drive the car. It's at service now and they claim there is nothing wrong.


car image   Steering problem of the 2011 Ford Fusion 7
Failure Date: 08/27/2014

I was driving down the road to get to work and a icon popped up on my dash in addition to a couple messages appearing where my odometer reading typically is. The messages read : "service advanced trac & service powersteering. " there seemed to be no difference in the control and handling of my car until I went to parallel park (my steering felt stiff) so I continued onto my appointment. After returning to my car and turning it back on the icon was back and the messages returned with the addition of say "now" after the initial messages. My driving experience however was difficult. My power steering was not working and I had to exert a significant amount of effort to turn the steering wheel. It also felt as if my turning radius was much wider to turn corners. My dealership checked my car and gave me an estimate just under $2000 to repair the issue including the initial diagnosis of the issue. The report indicated that the "module on the steering rack" was at fault, but to repair that would require the replacement of the whole steering rack.

See all problems of the 2011 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 8
Failure Date: 08/25/2014

My wife was coming home from the store on a back road and slowed for a curve and she said the power steering just quit working with a warning light power assist failure she called me and I told her to cut the engine off and restart the car now it works . But I bought this car for my daughter to drive and it happened to me 3 or 4 times since we bought this car used in April with no warranty what can I do since there is no recall on this car ?.

car image   Steering problem of the 2012 Ford Fusion 9
Failure Date: 08/23/2014

I am the owner of a 2012 Ford Fusion and just this past Friday, my teenage son was driving the car to college and all of a sudden it stopped on him in the middle of the road (busy intersection). He was able to turn it back on and make it to a parking lot on campus. When trying to back out of the parking lot, the steering wheel would not budge and the indicator lights came on for service advance trac and service power steering. Needless to say, he was stranded as I was 5 hours away. I immediatley contacted the dealership I brought the car from and they verified that I had purchased an extended warranty for my vehicle. One would be delighted to hear that, only that I am still waiting on the insurance company to say that they will pay out on the electrical issue that has nothing to do with normal wear and tear maintenance. We all know how much of a hassel it can be dealing with insurance companies. Nevertheless, I had my car towed by my personal insurance company to the nearest dealership (by the way itã¢s closed on weekends) so I had to let it sit in the parking lot for 2 days. I got a call from the dealership today, that the epas electronic steering gear is bad and needs to be replaced. Imagine me hearing that the bill is $1800+ dollars. I am waiting to hear the final verdict on payout from the insurance company and will update as it becomes available. I am blessed that my son is alive and well and that he did not get into an accident, but who knows what will happen the next time this part goes out unexpectedly ! praise god.

car image   Steering problem of the 2012 Ford Fusion 10
Failure Date: 08/23/2014

Stopped at store on the way back from a trip and when I started the car the power assist failure alert was on the display. The car had no power steering. The manual said to shut off and restart but still had no steering. This is dangerous . I could not turn the steering effectively and thus could not drive it. My soninlaw who is a truck driver came up to get me and the car. He drove it the 65 miles home. Emergency roadside service towed it to the dealer today,. It has been there 9hours and still waiting to hear the fix and cost. Power steering cannot go out in cars this new. Many complaints are being seen online but no recalls. .


 
car image   Steering problem of the 2012 Ford Fusion 11
Failure Date: 08/20/2014

Backed out of garage, and upon hitting approximately 5 mph, power steering stopped suddenly and could not steer. There were several alert sounds, and dash light came on indicated "power steering assist fault. " turned off and back on - took 3 attempts to get power steering to come back. Have seen many complaints regarding this exact same issue on the exact same model and year vehicle, and when I called Ford customer service, they explained that they have never heard of it, even though hundreds of people have complained. The hundreds of complaints that address this issue all state that power steering either goes away completely or comes and goes nearly daily. This is a huge safety issue!!! what if you are driving on the highway and the power steering suddenly stops when rounding a curve??? my car has 63,000 miles on it. This is not a wear issue, this is a design or part defect!!!.

car image   Steering problem of the 2011 Ford Fusion 12
Failure Date: 08/18/2014

The vehicles power steering completely turns off and will not turn on until it is brought to a Ford dealership and they clear the code. The problem seems to be very consistent with Ford Fusion models and I cannot understand why there is not a recall on this as the repair will be coming out of my pocket.

car image   Steering problem of the 2011 Ford Fusion 13
Failure Date: 08/18/2014

While driving car, steering locked and power steering assist fault message appeared on dashboard.

car image   Steering problem of the 2011 Ford Fusion 14
Failure Date: 08/16/2014

Driving to work 25 mph and suddenly my power steering went out, then the traction control system(tsc) lights went on.

car image   Steering problem of the 2012 Ford Fusion 15
Failure Date: 08/15/2014

Was leaving the mall with my son and mother. Got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on . . . . . My steering wheel was completely stiff. . . Made it very difficult to make a turn. . . First thing this morning I took the vehicle to the Ford dealership apprx 3 miles from my home. . And was told the repair cost was apprx 1500. 00. . . . I came home and right away began review all the forums showing many Ford owners experiencing this issues. . . . I dont understand how Ford hasnt taken action. . . . This should be recalled ASAP. . . . The danger of this resulting into an auto accident is very high. . . .

car image   Steering problem of the 2012 Ford Fusion 16
Failure Date: 08/15/2014

I was checking out yard sales. As I was pulling over to the curb to park my car, the car killed. The steering wheel locked up. The display read: power assist steering fault. I managed to get the car in park and restarted the car. The display was gone. I did not experience this before today.

car image   Steering problem of the 2011 Ford Fusion 17
Failure Date: 08/15/2014

Steering locked up due to a faulty steering assist and a traction issue. Luckily my kids were no hurt. The car is new so we shouldnt be having these problems.

car image   Steering problem of the 2010 Ford Fusion 18
Failure Date: 08/14/2014

The car ran ok this morning. I drove for about 10 minutes without issues. Then I saw a message indicating "service advancetrac" on the console and it went off by itself a few seconds later. The same indicator came back again and stayed on for some time. I reset the indicator and kept driving. I did not notice any issues with driving then. About 20 minutes later, the console read "power steering assist fault" and right away the steering got very tight. Steering was ok until then. I do not recall the "power steering assist fault" indicator going off with a turn as such. It was on a straight road. I pulled over and killed the engine power, opened the door and started the engine up again in about 5 seconds. The indicator was gone and the steering was normal. I started driving and when I made a left turn, the indicator came back again and steering felt very stiff. When the steering gets stiff, it is very difficult to turn and needs a lot of manual force to make any turns or make small changes.

car image   Steering problem of the 2009 Ford Fusion 19
Failure Date: 08/12/2014

While traveling at 65 mph in traffic, the car completely shutdown. Dashboard lights appeared and the car lost all power, including power brakes and steering. Fortunately, I was able to maintain control of the vehicle while exiting the roadway. Due to the lack of steering and braking ability, I don't feel a person of smaller stature, I. E. My wife, would have been able to maintain control without being in an accident.

See all problems of the 2009 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 20
Failure Date: 08/11/2014

I was turning a corner after the extremely heavy rain in detroit, mi on the the 11th of August and all of a sudden these warning lights and bells came on saying service trac assist/power steering assist fault and then the steering just stopped. I struggled to get it home with the extreme inability to steer. Luckily no one was near me so I could swing out as wide as necessary to turn without colliding with another car. I bought this car used in November of 2013. This is just unacceptable. Had I known about this issue, I never would have purchased this car. My powertrain warrant should cover it, since I'm under 60,000 miles, but Ford says if it's damaged by water, then warranty is not engaged. This needs to be recalled. They have recalled the SUV's with this issue, recall the Fusions.

car image   Steering problem of the 2011 Ford Fusion 21
Failure Date: 08/09/2014

Coming out of sloped driveway - entering a main avenue - steering wheel locked. Was able to get in middle turning lane. 2 blocks from home - waited for traffic all to go by - made left turn into parking lot with extreme difficulty. Straightened up by backing up - made another right into parking space by backing up and inching forward and pulling on wheel to turn. Wording came up "power steering assist fault" :service advance trac". Dealership put thru it's paces on the computer - could find nothing wrong - and did not charge. Keeping overnight and someone going to drive it. Never had anything like this happen and Ford should definitely be looking into this, in my opinion.

car image   Steering problem of the 2012 Ford Fusion 22
Failure Date: 08/06/2014

The power steering suddenly quit working on our car, so my wife restarted the car and it worked fine again for about a month. Now it has suddenly quit working again and will not start working again even if I restart the car. This could potentially be a very dangerous problem. I have done some research online, and the internet is full of this same complaint on the same: make, model, and year of vehicle.

car image   Steering problem of the 2011 Ford Fusion 23
Failure Date: 08/06/2014

Was driving about 35 coming to a stop and power steering stopped working message appeared on dash. Service stabilitrac service power steering and tire moniter.

car image   Steering problem of the 2011 Ford Fusion 24
Failure Date: 08/05/2014

The contact owns a 2011 Ford Fusion. The contact stated that while driving 60 mph, the power steering assist and the service advanced tract warning lights illuminated. The contact mentioned that the power steering became inoperable. The vehicle was taken to a dealer where the diagnosis was undetermined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

car image   Steering problem of the 2011 Ford Fusion 25
Failure Date: 08/02/2014

We have a had a few incidents recently with the electrical power steering in our 2011 Ford Fusion just quitting and the car being hard to turn. Most were occasions coming off a stopped or slowing position on regular suburban roads.