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Steering Problems of Ford Fusion



Ford Fusion owners have reported 237 problems related to steering (under the steering category).

car image   Steering problem of the 2012 Ford Fusion 1
Failure Date: 08/25/2014

My wife was coming home from the store on a back road and slowed for a curve and she said the power steering just quit working with a warning light power assist failure she called me and I told her to cut the engine off and restart the car now it works . But I bought this car for my daughter to drive and it happened to me 3 or 4 times since we bought this car used in April with no warranty what can I do since there is no recall on this car ?.

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car image   Steering problem of the 2012 Ford Fusion 2
Failure Date: 08/23/2014

I am the owner of a 2012 Ford Fusion and just this past Friday, my teenage son was driving the car to college and all of a sudden it stopped on him in the middle of the road (busy intersection). He was able to turn it back on and make it to a parking lot on campus. When trying to back out of the parking lot, the steering wheel would not budge and the indicator lights came on for service advance trac and service power steering. Needless to say, he was stranded as I was 5 hours away. I immediatley contacted the dealership I brought the car from and they verified that I had purchased an extended warranty for my vehicle. One would be delighted to hear that, only that I am still waiting on the insurance company to say that they will pay out on the electrical issue that has nothing to do with normal wear and tear maintenance. We all know how much of a hassel it can be dealing with insurance companies. Nevertheless, I had my car towed by my personal insurance company to the nearest dealership (by the way itã¢s closed on weekends) so I had to let it sit in the parking lot for 2 days. I got a call from the dealership today, that the epas electronic steering gear is bad and needs to be replaced. Imagine me hearing that the bill is $1800+ dollars. I am waiting to hear the final verdict on payout from the insurance company and will update as it becomes available. I am blessed that my son is alive and well and that he did not get into an accident, but who knows what will happen the next time this part goes out unexpectedly ! praise god.

car image   Steering problem of the 2012 Ford Fusion 3
Failure Date: 08/23/2014

Stopped at store on the way back from a trip and when I started the car the power assist failure alert was on the display. The car had no power steering. The manual said to shut off and restart but still had no steering. This is dangerous . I could not turn the steering effectively and thus could not drive it. My soninlaw who is a truck driver came up to get me and the car. He drove it the 65 miles home. Emergency roadside service towed it to the dealer today,. It has been there 9hours and still waiting to hear the fix and cost. Power steering cannot go out in cars this new. Many complaints are being seen online but no recalls. .

car image   Steering problem of the 2012 Ford Fusion 4
Failure Date: 08/20/2014

Backed out of garage, and upon hitting approximately 5 mph, power steering stopped suddenly and could not steer. There were several alert sounds, and dash light came on indicated "power steering assist fault. " turned off and back on - took 3 attempts to get power steering to come back. Have seen many complaints regarding this exact same issue on the exact same model and year vehicle, and when I called Ford customer service, they explained that they have never heard of it, even though hundreds of people have complained. The hundreds of complaints that address this issue all state that power steering either goes away completely or comes and goes nearly daily. This is a huge safety issue!!! what if you are driving on the highway and the power steering suddenly stops when rounding a curve??? my car has 63,000 miles on it. This is not a wear issue, this is a design or part defect!!!.

car image   Steering problem of the 2011 Ford Fusion 5
Failure Date: 08/18/2014

The vehicles power steering completely turns off and will not turn on until it is brought to a Ford dealership and they clear the code. The problem seems to be very consistent with Ford Fusion models and I cannot understand why there is not a recall on this as the repair will be coming out of my pocket.

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car image   Steering problem of the 2011 Ford Fusion 6
Failure Date: 08/18/2014

While driving car, steering locked and power steering assist fault message appeared on dashboard.

car image   Steering problem of the 2011 Ford Fusion 7
Failure Date: 08/16/2014

Driving to work 25 mph and suddenly my power steering went out, then the traction control system(tsc) lights went on.

car image   Steering problem of the 2012 Ford Fusion 8
Failure Date: 08/15/2014

Was leaving the mall with my son and mother. Got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on . . . . . My steering wheel was completely stiff. . . Made it very difficult to make a turn. . . First thing this morning I took the vehicle to the Ford dealership apprx 3 miles from my home. . And was told the repair cost was apprx 1500. 00. . . . I came home and right away began review all the forums showing many Ford owners experiencing this issues. . . . I dont understand how Ford hasnt taken action. . . . This should be recalled ASAP. . . . The danger of this resulting into an auto accident is very high. . . .

car image   Steering problem of the 2012 Ford Fusion 9
Failure Date: 08/15/2014

I was checking out yard sales. As I was pulling over to the curb to park my car, the car killed. The steering wheel locked up. The display read: power assist steering fault. I managed to get the car in park and restarted the car. The display was gone. I did not experience this before today.

car image   Steering problem of the 2011 Ford Fusion 10
Failure Date: 08/15/2014

Steering locked up due to a faulty steering assist and a traction issue. Luckily my kids were no hurt. The car is new so we shouldnt be having these problems.


 
car image   Steering problem of the 2010 Ford Fusion 11
Failure Date: 08/14/2014

The car ran ok this morning. I drove for about 10 minutes without issues. Then I saw a message indicating "service advancetrac" on the console and it went off by itself a few seconds later. The same indicator came back again and stayed on for some time. I reset the indicator and kept driving. I did not notice any issues with driving then. About 20 minutes later, the console read "power steering assist fault" and right away the steering got very tight. Steering was ok until then. I do not recall the "power steering assist fault" indicator going off with a turn as such. It was on a straight road. I pulled over and killed the engine power, opened the door and started the engine up again in about 5 seconds. The indicator was gone and the steering was normal. I started driving and when I made a left turn, the indicator came back again and steering felt very stiff. When the steering gets stiff, it is very difficult to turn and needs a lot of manual force to make any turns or make small changes.

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car image   Steering problem of the 2009 Ford Fusion 12
Failure Date: 08/12/2014

While traveling at 65 mph in traffic, the car completely shutdown. Dashboard lights appeared and the car lost all power, including power brakes and steering. Fortunately, I was able to maintain control of the vehicle while exiting the roadway. Due to the lack of steering and braking ability, I don't feel a person of smaller stature, I. E. My wife, would have been able to maintain control without being in an accident.

See all problems of the 2009 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 13
Failure Date: 08/09/2014

Coming out of sloped driveway - entering a main avenue - steering wheel locked. Was able to get in middle turning lane. 2 blocks from home - waited for traffic all to go by - made left turn into parking lot with extreme difficulty. Straightened up by backing up - made another right into parking space by backing up and inching forward and pulling on wheel to turn. Wording came up "power steering assist fault" :service advance trac". Dealership put thru it's paces on the computer - could find nothing wrong - and did not charge. Keeping overnight and someone going to drive it. Never had anything like this happen and Ford should definitely be looking into this, in my opinion.

car image   Steering problem of the 2011 Ford Fusion 14
Failure Date: 08/06/2014

Was driving about 35 coming to a stop and power steering stopped working message appeared on dash. Service stabilitrac service power steering and tire moniter.

car image   Steering problem of the 2011 Ford Fusion 15
Failure Date: 08/05/2014

The contact owns a 2011 Ford Fusion. The contact stated that while driving 60 mph, the power steering assist and the service advanced tract warning lights illuminated. The contact mentioned that the power steering became inoperable. The vehicle was taken to a dealer where the diagnosis was undetermined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

car image   Steering problem of the 2011 Ford Fusion 16
Failure Date: 08/02/2014

We have a had a few incidents recently with the electrical power steering in our 2011 Ford Fusion just quitting and the car being hard to turn. Most were occasions coming off a stopped or slowing position on regular suburban roads.

car image   Steering problem of the 2010 Ford Fusion 17
Failure Date: 08/02/2014

Complete loss of power steering. Not safe!.

car image   Steering problem of the 2011 Ford Fusion 18
Failure Date: 08/01/2014

My daughter was driving my car and all of a sudden power steering and adavance trac system light displays on the dash, cut the car off and restarted no change. With all these complaimts I pray that for do something about this, now my car is outside in thr parking lot, not sure if im going to be able to pay to get it fix bc I was just layed off my job.

car image   Steering problem of the 2011 Ford Fusion 19
Failure Date: 07/22/2014

I was driving down a residential street going about 30 mph and all of the sudden 3 little dings happened while a light came up with the car that looked lop sided then on the odometer it said "power steering assist fault". I could barely turn the corner and get home. Luckily I was almost home, but by the time I got home I couldn't even turn the wheel anymore. It was terrible.

car image   Steering problem of the 2012 Ford Fusion 20
Failure Date: 07/21/2014

I was driving to work this morning, going 65mph when a chime goes off. There is an amber light on the dash and words are under the speedometer saying "power steering assist fault" and then "service advancetrac". I was on a straight stretch of I-35, so I didn't realize how bad it was until I came to my exit ramp. It was very stiff. At the bottom of the ramp I needed to make a series of much sharper turns and that's when I realized how bad it was. I stopped at a light and pulled out my phone and took pictures of what it was showing. When I got into work, I sent the picture to my dealer, who said they could look at it, but that was as far as they would commit. I have owned the car for 20 days and of course the 3/36,000 expired 2000 miles ago. I turned to the internet and found quite a few complaints about this same thing with numerous years of the Fusion. It appears that a short term fix is to shut off the car and when started again, the problem disappears, but may or may not pop up again. Not exactly reassuring, Ford motor company. How many complaints does it take for something to be done about this? a car with 38,000 miles having an issue that could be life threatening seems completely unacceptable in this day of car companies knowing about problems, yet doing nothing and then paying the consequences later. Do the right thing, Ford motor company, and fix this for those of us who chose to buy your product and put our faith into you delivering a quality, reliable and safe vehicle. I owned a 2005 Hyundai that I put over 270,000 miles on and the only issue was to replace a clutch. I was going to go with Hyundai again, but I thought since Ford didn'¿¿t participate in the bailout, I would go american. Am I going to regret that decision?.

car image   Steering problem of the 2011 Ford Fusion 21
Failure Date: 07/20/2014

While driving down a very busy highway at 65mph I attempted to change lanes to avoid a driver that had just pulled out in front of me. When I turned the wheel, however, there was no power steering at all resulting in the turn being much slower and requiring more turning power on the steering wheel than usual. I stopped and pulled over to investigate the steering, but after recranking the car the steering returned to normal. I had the hobby shop on base check it and there was nothing wrong with it diagnostically. However as I backed out of the hobby shop it went out again. While I avoided an accident, the sudden dramatic change in the power steering is making the car increasingly difficult to drive because it is unpredictable.

car image   Steering problem of the 2012 Ford Fusion 22
Failure Date: 07/19/2014

While accelerating onto highway, the steering wheel locked up and lights on dashboard came on saying "power steering assist fault" and "service advancetrac. " car was pulled over to side of road, turned ignition off and restarted car. This has happened 4 times total, twice within the last 48 hours. The other times were at lower speeds while turning into parking spots. Each time once the car was restarted, the steering began working again.

car image   Steering problem of the 2012 Ford Fusion 23
Failure Date: 07/18/2014

I bought the car with 59000 miles on it used so in the course of 10000 miles I've had this persistent problem happen multiple times. The steering wheel locked up and an alert sounded and lighted up saying "advancetrac" and "power steering assist fault" everything I've researched has indicated alot of work and money shoved into this very dangerous issue. There's so many complaints I've seen with this one problem that it needs to be recalled. It's incredibly dangerous, it's locked up on an off ramp multiple roadways and my driveway. I have a 1 year old baby in the car at all times as well. Get this problem fixed Ford. I shouldn't have to fork over two grand in a brand new car because of an issue this big. My warranty has expired less then a year ago and as soon as it did I had multiple problems.

car image   Steering problem of the 2011 Ford Fusion 24
Failure Date: 07/17/2014

Power steering assist fault message appeared when the car was started. Turning the engine off ad back on did not correct the problem. Car has no power steering now. I have been reading similar complaints thy have occurred while the car is in motion. Please investigate this issue before someone gets hurt or killed. A similar issue was recalled in other 2011 model Ford vehicles that had similar or the same steering system. I'm thankful the error occurred as I was pulling out of my driveway instead of on the interstate.

car image   Steering problem of the 2012 Ford Fusion 25
Failure Date: 07/16/2014

While highway driving as I was attempting to switch lanes on a congested area, the steering wheel locked up and a warning saying electric power steering fault lit up and I was unable to turn the wheel. After I managed to make it onto the shoulder and turned the car off and then on again, the fault had reset and I was able to once again turn the wheel. Took to dealer and was told there was no code and that I had to come back if it happened again.

car image   Steering problem of the 2011 Ford Fusion 26
Failure Date: 07/13/2014

Power steering went out on a 55 mph road and the whining noise it makes is unbearable.

car image   Steering problem of the 2011 Ford Fusion 27
Failure Date: 07/10/2014

I was driving approx 40 mph onto an on ramp for a highway. As I started on the ramp my steering wheel would not turn normally. It took tremendous effort to steer it. Fortunately there was a dirt road off the ramp back to the road I was on and I was able to muscle the car into a gas station less than 1/4 mile away.

car image   Steering problem of the 2011 Ford Fusion 28
Failure Date: 07/09/2014

Multiple times my power steering would quit and throw a code "power steering assist fault" "service advancetrac". When I would shut off the car and turn it back on it would correct itself and whe ni took it ot hte shop they said no code showed. Now the power steering has went al lthe way out while I was driving down the interstate and will not correct itself, the codes just stay there. This was very scary to have no power steering driving in the middle of traffic!!.

car image   Steering problem of the 2011 Ford Fusion 29
Failure Date: 07/08/2014

Over the last few weeks the steering wheel of my 2011 Fusion locks up everyday from a cold start and sometimes after being powered off for over an hour. The car works after turning it off and back on. Luckily it hasn't locked up while driving (unlike the throttle body problem which caused my car to totally stop while driving at 50mph! it was very scary!). I have read many reports that say other people with the same car have had the steering wheel lock-up while driving at a high speed. I bought the 2011 Fusion for my 17 year old to drive since we had good luck with our 2008 (with higher mileage) and 2013 Fusions. But, I will not allow her to drive the 2011 until I get this problem fixed. The Ford dealer said it will cost me $2,000 to fix the steering problem. Why is Ford not recalling the 2011 Fusion for the "power steering" problem and it is recalling other Ford models with this problem? is my 17 year old daughter not important enough to fix what is obviously a known problem with many complaints? I am upset and will end my family's 50 year family tradition of buying Fords if Ford doesn't recognize this 2011 Ford Fusion problem.

car image   Steering problem of the 2012 Ford Fusion 30
Failure Date: 07/08/2014

My 84 year old mother went to start her 2012 Ford Fusion and all the lights started flaking and yellow warning sign came up on the dashboard. She took to her mechanic, who informed her to have it placed on a machine to find out the problem. The machine showed nothing and light was back on correctly. The next day, she tried to drive and could not turn her steering wheel. She had it towed to Ford car dealership named tim castellaw in dyersburg, TN 731-285-2500 one week ago. And found out her power steering assist module went out and worst part her mfg warranty of 36,000 had just went out. She had 36,744 miles and she did not get extended warranty. The dealership want to charge her $1800. 00 to fix this issue, which she does not have. I've been reading the internet and 1. 4 million Ford Fusions 20111 to 2014 had recalls on faulty power steering. Because my mom's VIN number is not part of the recall, they are trying to make her pay. This is a recall and Ford needs to pay for her car. Please help us. My name is judy jacob at 214-232-5531 and my mom's name is louella ashford at 573-333-1518. This is a major concern and complaint against Ford, who's always advertising the Ford Fusion as the number #1 car!.

car image   Steering problem of the 2011 Ford Fusion 31
Failure Date: 07/06/2014

I, was coming home from vacation in ohio with daughter and my two grandchildren, I am truly thankful that I made it home when coming into the driveway the steering system when out and and had to turn very hard to get in the driving way, this happen one before last year and when I took it in they could not find anything wrong. I, read the manual and let the car cool off and this is the next day and it is still saying the same thing. I, hope a recall be made on this problem soon.

car image   Steering problem of the 2012 Ford Fusion 32
Failure Date: 07/04/2014

When I was driving my 2012 Ford Fusion, I lost control of the steering wheel suddenly. A message showing "power steering assist fault" popped up on the dashboard. The wheel became stiff and unable to turn. I had to stop my car and restarted it. The message was gone and I was able to drove it back home. Luckily it happened when there was no other cars. I probably would have been killed if it had happened on an expressway. It is definitely a major safety issue and requires a recall!.

car image   Steering problem of the 2010 Ford Fusion 33
Failure Date: 07/02/2014

On the home I was turning onto my neighborhood street, and at a sudden it became difficult to turn. I had to force my steering wheel to the right and come to a dramatic stop to keep from going into the house on the corner. This is an on going problem and I have called the dealership to complain and was told to bring the car in, but because I dont have that $100. 00 fee for them to diagnose my vehicle I had no choice but to turn away. My steering wheel has lost power countless of times and my life is in danger. This is my only means of transportation and I cant afford to purchase another vehicle at the time. . . . Please please!!!! help I dont want to die or be seriously hurt!!.