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Steering Problems of Ford Fusion - part 1

Ford Fusion owners have reported 461 problems related to steering (under the steering category).

car image   Steering problem of the 2011 Ford Fusion 1
Failure Date: 04/27/2015

My daughter was driving, made a right turn when the steering got tough. She was able to pull into an immediate driveway on the right when the steering froze up. She was not able to maneuver the car after that. I understand there are multiple complaints for the same issue. Ford has advised they do not have a recall for this so they will not repair.

See all problems of the 2011 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 2
Failure Date: 04/24/2015

I was driving down in atlanta, georgia when all of a sudden my steering wheel locked and the dash displayed power steering assist fault.

See all problems of the 2012 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 3
Failure Date: 04/22/2015

As I was driving down a city street in heavy traffic, the power steering went completely out. The power steering assist fault came on after the incident.

See all problems of the 2010 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 4
Failure Date: 04/22/2015

I pulled into a store after exiting i40, when I got back in the vehicle I put the car in reverse to back out of the parking lot and bells started going off and an error message popped up on the mileage screen that read "power steering assist fault" and my power steering was completely gone. I still had about 25 miles to drive to my home. I nursed the car a few miles and called my boyfriend (bryan whatley) who googled the issue to see if anyone else had experienced the same problem. I was amazed at how many people had the exact same issue with the exact same car. Many people were saying that they shut the car off and turned it back on and it had temporarily resolved the issue. I pulled into another parking lot to try - almost hitting a pole because it was very hard to turn the wheel and took a great deal of distance to turn. I shut the car off for a couple minutes, turned it back on, the power steering started working and I was able to make it the rest of the way home. The incident then happened again the following day (4/24/2015) 3 times -and and then again on 4/25/2015 without putting the vehicle in reverse and at which time the power steering would not come back no matter how many times I shut the car off and turned it back on.

car image   Steering problem of the 2012 Ford Fusion 5
Failure Date: 04/21/2015

Getting ready to leave for work and the power steering went out in my car. I had to have a new electronic steering gear assembly installed in my car and this was not cheap!!. I am very thankful I was not driving on the highway because I would've probably had a wreck. This was very unexpected and after researching all the other complaints made I feel Ford should be responsible for this. I was at one time pleased with purchasing a Ford but now . . . Not so much.

car image   Steering problem of the 2011 Ford Fusion 6
Failure Date: 04/14/2015

Was driving about 30mph and wheel immediately locked up. Dash board display a message " power steering assist fault and service advancetrac". I was able to turn the car off and back on and that fix the problem however has happen again two days later and turn the engine off and back on is no longer working. Wheel is very hard to turn making the car impossible to drive. Have an appt with Ford but from what I'm reading it seem like the issue isn't covered under warranty.

car image   Steering problem of the 2010 Ford Fusion 7
Failure Date: 04/08/2015

I was stopped at a 3 way stop. As the car started moving I could not steer the car. When I finally stopped the car I was partially in a someones yard with a culvert and telephone or electric pole only 2 or 3 feet from me. I thought the car had gone dead. I tried to crank the car only to realize it was still running. I then put the car into reverse and backed out. That was when I realized the steering was the problem. The advance track system then came on. After reading the manual I was hoping that it was due to us having put new tires on the week before. When we took the car to our mechanic he said that Ford would not sell the part and we would have to take it to a Ford dealer. Needless to say it is costing $1700 to repair this. There was a new motor put in the vehicle when it was 2 1/2 years old. It also went out with no warning whatsoever and Ford told us this was the second car they had this happen to.

car image   Steering problem of the 2010 Ford Fusion 8
Failure Date: 04/05/2015

Upon exiting the highway and coming down the ramp the dash displayed a message to "service power steering now" then a message to "service advancetrac". The power steering went completely out and I had to use much force to turn the steering wheel. Contacted the dealership service department to setup a service appointment. I have the 6 year, 100,000 mile warranty, but was informed that this was not covered under that warranty. Was told that I would have to pay out of pocket to have the car diagnosed and repaired.

car image   Steering problem of the 2012 Ford Fusion 9
Failure Date: 04/03/2015

The contact owns a 2012 Ford Fusion. While driving 30 mph, the steering wheel seized. In addition, the service power steering now and the service advance track warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was repaired. The failure mileage was 87,000.

car image   Steering problem of the 2012 Ford Fusion 10
Failure Date: 04/02/2015

I am unsure of the fate the first time but approximately a year ago I was driving and the service power steering now warning came on and power steering was lost. Again today April 2, 2015 I was driving approx 33 miles per hour and the service power steering now warning came on and all power steering was lost. Dealership fixed it the first time under warranty my car is now out of warranty and I am taking it to the dealership today.

car image   Steering problem of the 2010 Ford Fusion 11
Failure Date: 04/01/2015

My son was driving me on the interstate at about 70 mph. Without any warning, the power steering went out. I am glad he was driving as I had heart surgery a while back and it is very difficult for me to drive this car now. There is also no way that my wife can drive it. Every time I get in the car, I pray that I do not pull something in my chest because it is very difficult to steer. I have a $32000 car that is a piece of junk. I called Ford and they just as well to say tough luck. They have no plans to fix it.

car image   Steering problem of the 2010 Ford Fusion 12
Failure Date: 03/31/2015

The contact owns a 2010 Ford Fusion. While driving at 65 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The traction control warning light illuminated. The vehicle was taken to an independent mechanic. The mechanic diagnosed that the power steering rack needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,682.

car image   Steering problem of the 2015 Ford Fusion 13
Failure Date: 03/27/2015

My daughter was driving home and power steering went out on the car. She turned the car off and back on and it was still out. Drove car to dealership a few days later (power steering was ok at that point) and they said that the car was programmed with wrong codes and reprogrammed it. Said it must have been done at the factory. Ten days later on 4/6/15, power steering is out again. She was exiting the interstate at approximately 55-60mph and it went out. Drove car home approx. 10 miles w/out steering assist.

See all problems of the 2015 Ford Fusion.

car image   Steering problem of the 2014 Ford Fusion 14
Failure Date: 03/27/2015

On Friday March 27 2015 I was driving down the road and I lost all control over my car steering. I was able to pull my car to a safe location and come to a complete stop. It was me and my son in the car at the time this all happen. If I would have been going faster than what I was it could have caused me to wreck. I called the dealer ship when I got the car stoped. They instructed me to call the wrecker service that they handle so I did. Once they got the car there they looked at it the next business day witch was Monday the 30th they came to a conclusion that the cars network had shut completley down on me while I was driving . They are still not sure why it did that. My car is still in the shop however Ford motor company gave me a rental car untill next Tuesday April 7th 2015 at there expense. This is not the first time I have a problem with the car haveing a computer problem . I have asked Ford motor company to buy the car back and they will not bc its not a transmission issue. And I can not trade it in due to the amt owed on it. So they have instructed me to contact my bbb of my state to file the lemon law so I have done that and the bbb has given me a number to reach yall but im doing it on ur website instead. I feel the Ford motor company should take all into consideration as well as me and my family safety into consideration and buy back the car .

See all problems of the 2014 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 15
Failure Date: 03/18/2015

I was driving and service power steering soon and advance trac lights suddenly came on. When I arrived at my destination, I turned off the car and then turned it back on and dash message appeared saying to service power steering now. I went to turn the steering wheel and I could not turn the steering wheel at all. I then had vehicle towed to dealer. Dealer notified me that the power steering rack needed to be replaced at a cost of $1600. I had no prior issues with the power steering prior to this sudden, unexplained incident.

car image   Steering problem of the 2011 Ford Fusion 16
Failure Date: 03/18/2015

My power steering is out I waited the 30 seconds and longer with no good results I drove it home and waited and still no steering assist there is a fault light on the instrument cluster.

car image   Steering problem of the 2010 Ford Fusion 17
Failure Date: 03/17/2015

The contact owns a 2010 Ford Fusion. The contact stated that the power steering warning lamp illuminated and the vehicle had a sudden loss of power each time the failure recurred. The vehicle was taken to an authorized dealer for further inspection and diagnostic testing. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

car image   Steering problem of the 2012 Ford Fusion 18
Failure Date: 03/16/2015

I have had power steering fault messages when I start my car. The power steering does not work and the message will only go away if the car is turned off and restarted.

car image   Steering problem of the 2011 Ford Fusion 19
Failure Date: 03/16/2015

Started car and immediately power steering fault assist came on and could not move steering wheel turned car off and back on and it corrected itself and I drove from FL to GA with no problem. 2 days later sitting in sriveway the same problem occured turned car off and back on and it fixed the problem . Until next time I have googled the issue and there are 500k reports of this happening amd Ford needs to do a recall. A 26k car should not have major mechanial problems in 4 years.

car image   Steering problem of the 2015 Ford Fusion 20
Failure Date: 03/16/2015

I rented a 2015 Ford Fusion se4 for 2 weeks from enterprise rental car location at 2090 n sr7, hollywood, FL 33021, ph. No. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so I stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, I was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. I demonstrated this same procedure to the enterprise agent, but felt that NHTSA and Ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed Ford with a similar report to this one. VIN: 1fa6p0h74f5122420 FL tag # dfsm59.

car image   Steering problem of the 2012 Ford Fusion 21
Failure Date: 03/13/2015

I entered the date for the 3rd occurrence because I can't remember the dates of the first 2 occurrences. Every time I have a flat tire/low tire pressure the power steering goes out. After the tire is fixed/inflated, the power steering is still out. I then have to take the car to the dealership to have the codes reset - power steering then works. I could see this being a big issue if you are driving on the highway when it happens - although that scenario hasn't happened to me yet. Obviously there is a design flaw in the tpms and power steering electronics that causes power steering to shut down.

car image   Steering problem of the 2010 Ford Fusion 22
Failure Date: 03/13/2015

While driving "service power steering and service advance track" came on. I stopped the car thinking we had time and when I got back behind the wheel I had no power steering. I was able to navigate to the dealer where I was told I had low tire pressure in right front wheel causing the system to shut down. No message on dash regarding low tire pressure. Very concerned for safety we live in the mountains and this could have been a disaster if we were on one of our famous one lane s curve roads.

car image   Steering problem of the 2010 Ford Fusion 23
Failure Date: 03/12/2015

The car has been trying to change lanes by itself for 2 weeks now, steering wheel jerks by itself while driving, had a total failure of electronic power steering as my wife pulled in the driveway which almost resulted her in hitting a vehicle.

car image   Steering problem of the 2011 Ford Fusion 24
Failure Date: 03/10/2015

Was driving the vehicle on the highway at 70 mph when power steering and electronic stability control suddenly quit working and "service now" message appeared. Reset when I was able to pull off the road and turn the car off and on. Was driving straight at the time, thankfully.

car image   Steering problem of the 2010 Ford Fusion 25
Failure Date: 03/07/2015

This is the second incident I had with my steering. The entire steering rack was replaced 2 months ago. I paid $1800, only for this to happen again. I was driving on a busy road, and then suddenly “assist power steering” appeared. It was a straight road so I didn’t realize that the steering had locked and I was unable to get into the turning lane. I was driving and stuck on a main rod. It felt like my brakes were out. I had no idea what to do. I kept driving and eventually used every ounce of strength to pull over the vehicle on a busy road. Not only did I feel like endangered because of the steering but because of where it happened I thought someone was going to hit me or my car while I was waiting on the side road for a tow truck. This part has a defect and needs to be corrected. This is the second steering rack in 3 months.