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Steering Problems of Ford Fusion - part 1



Ford Fusion owners have reported 538 problems related to steering (under the steering category).

car image   Steering problem of the 2010 Ford Fusion 1
Failure Date: 08/11/2015

The contact owns a 2010 Ford Fusion. While backing out of a driveway at 5 mph, the power steering seized and the power steering warning indicator illuminated on the instrument panel. The vehicle was powered off and restarted, which resumed normal operation. The contact stated that the issue recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 82,495.

See all problems of the 2010 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 2
Failure Date: 08/09/2015

The contact owns a 2011 Ford Fusion. While driving approximately 5 mph, the steering wheel became difficult to turn. After the power steering warning indicator illuminated. The contact powered the vehicle off and back on; however, the failure persisted. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 15v340000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 101,000.

See all problems of the 2011 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 3
Failure Date: 08/09/2015

The contact owns a 2011 Ford Fusion. While driving approximately 60 mph, the steering wheel became extremely difficult to maneuver. The vehicle was taken to the dealer where it was diagosed that the power steering gear assembly needed to be replaced. The VIN was not included in NHTSA campaign number: 15v340000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,214. The VIN was unavailable.

car image   Steering problem of the 2010 Ford Fusion 4
Failure Date: 08/02/2015

While driving steering locked and service advancetrac light came on. It is happening multiple times almost causing me to crash.

car image   Steering problem of the 2012 Ford Fusion 5
Failure Date: 08/01/2015

I was driving home on Saturday evening when without any warning the power steering went out and the words power steering assist fault came up. I was on a 3 lane street in the middle lane with heavy traffic and just barely avoided an accident. I was eventually able to pull off to the side and shut the car off. When I restarted it, the power steering came back, however, it happened again the next day and again tonight and now if I shut the car off and restart it the message remains and there is no power steering. I take care of my 2 year old granddaughter and will not take the chance to put her in the car. It is an accident waiting to happen.

See all problems of the 2012 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 6
Failure Date: 08/01/2015

On August 1st, 2015, I was on my way home at about 10 pm at night. I was going up a hill that curved to the left and suddenly lost control of my steering wheel. Instead of turning left the car proceeded to go straight where I then began to panic. I then slammed my brake to the floor and it somehow unexpectedly sped up. I crashed into a power line and smashed the front end into a tree that had totaled my vehicle. I have seat belt burns on my neck, stitches on my knee, abrasions, suffered from a minor concussion, a large amount of bruises, small cuts on my hands and forehead. I have full medical documents of my injuries including pictures. I later found out there were 2 recalls on the vehicle a power steering and 1 full throttle body recall. The power steering was completely replaced previously in 7/16/2013 & 10/26/2013 and there was no solution to the throttle body recall except a extend warranty. I also went to the car dealership where I purchased my vehicle 2 days before the accident and they mentioned nothing about any of the recalls. They also had no clue why it was making the strange noises and told me it was fine after 4 hours of service. I’m still currently experiencing pain in my shoulder that was diagnosed at the orthopedics on August 18th. I have to attend physical therapy twice a week for 6 weeks. I currently have shooting pains in my left shoulder & muscle spasms. Also my leg has nerve damage where I’m still experiencing numbness at this time. There is also permanent scarring from the seatbelt burns & the air bag ripping off the skin of my left thumb. We have documentation of everything including the police report, car diagnosis and the vehicle is still at the tow lot. No one else was involved or injured however there is documentation of the previous power steering recall accident.


car image   Steering problem of the 2011 Ford Fusion 7
Failure Date: 08/01/2015

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 15v340000 (steering) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

car image   Steering problem of the 2011 Ford Fusion 8
Failure Date: 07/30/2015

Tl-the contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 15v340000 (steering) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Oo.

car image   Steering problem of the 2012 Ford Fusion 9
Failure Date: 07/24/2015

Loss of power steering while driving 2 times.

car image   Steering problem of the 2013 Ford Fusion 10
Failure Date: 07/20/2015

I took my car to the dealership because originally my door latch stopped working. When I went to pick up my car, they told me the electronic steering, or the epas, went out on the car. They said it's not the first time they've seen this happen and weren't surprised at all. I've contacted Ford and the original dealership where I purchased the car and both told me there was nothing that could be done but keep the receipts if I get it repaired just in case there is a recall. Also, this issue is unrelated to the steering bolt recall.

See all problems of the 2013 Ford Fusion.


 
car image   Steering problem of the 2010 Ford Fusion 11
Failure Date: 07/13/2015

This morning I drove my 2010 Ford Fusion without incident. Went out later the same day and had the power steering and advance trac service messages appear less than a mile after I started driving. I went 3 or 4 more miles and had the power steering message go to service power steering now!. In the span of 4 miles I went form no issues to having no power steering and barely being able to keep the car on the road. Looking on line several other people have experienced the same issue. This is extremely dangerous if a less experienced driver or someone not as strong as I was would have been driving there could have been a major incident. Please look into this problem before someone gets seriously hurt.

car image   Steering problem of the 2011 Ford Fusion 12
Failure Date: 07/13/2015

Tl-the contact owns a 2011 Ford Fusion. The contact stated while driving at 20 mph making a left turn crashed into a parked vehicle. The contact stated that the recall notice was just received NHTSA campaign number 15v340000 (power steering). The contact receive medical attention her teeth went thru her bottom lip the air bag did not deploy without warning. The vehicle was towed to an independent mechanic the vehicle has not been diagnosed or repaired. A police report was filed. The failure mileage was 39000. Am.

car image   Steering problem of the 2015 Ford Fusion 13
Failure Date: 07/11/2015

Traveling west on I-696 before the scotia rd. , oak park, mi overpass at 8:50pm. Mostly sunny weather at about 80 degrees fahrenheit. The highway just started to curve to the left. The lane-keeping assist jerked the wheel hard to the left when the vehicle was fully still in the center lane. This caused an over-correction by myself, the driver, to the right nearly side swiping the car next to me. Contact was avoided but the assist mode nearly caused an accident at high speeds with heavy traffic in the area. The assist mode has since been disabled and alert mode only is on. Sensitivity of the assist mode was 'normal' at the time of the incident. Approximate google map coordinates are 42. 474883, -83. 165321.

See all problems of the 2015 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 14
Failure Date: 07/11/2015

Power steering stopped working on highway exit ramp. Narrowly avoided hitting guardrail. "power steering assist fault" and "service advancetrac" errors appeared. Used manual steering to get home. Started car the next day, and the ps was working and no errors were displayed. Used code reader, but no error codes found.

car image   Steering problem of the 2011 Ford Fusion 15
Failure Date: 07/08/2015

I was driving the car on the night of July 7th. The mil came on saying service power steering now. The next morning I had no power steering at all.

car image   Steering problem of the 2012 Ford Fusion 16
Failure Date: 07/08/2015

As I was making a right hand turn the steering locked. I stopped in the middle of the road and couldn't steer the car. Came very close to getting hit by oncoming cars. Eventually was able to maneuver to the side of the road. The advancetrac warning was on and power steering. After I turned off the engine it went away and got back to normal. This is the second time it happened though. Today I stopped at metro Ford in raynham MA and asked if they knew about this problem. The only answer was that I should make an appointment. Now looking online I see this has been a problem for several model years. Is there any word from Ford?.

car image   Steering problem of the 2014 Ford Fusion 17
Failure Date: 07/07/2015

On 7/7/15 while on the 99 grand-parkway freeway my Ford Fusion suddenly started drifting and wasn't allowing me to turn back in the lane causing my car to spin out and lose control and crash into a barrier. Shortly after I filed a claim with my insurance and with Ford customer service on 7/11/15 claiming the power steering went out and a mechanical failure. Ford motor mentioned the general counsel would reach out in 15 business days and there were no current recalls on file. However, shortly after I filed that complaint Ford sent a vehicle recall regarding power steering corrosion (interesting timing). I have escalated multiple times to customer service and customer relations and still no luck or clarification of why I have not received a letter from general counsel.

See all problems of the 2014 Ford Fusion.

car image   Steering problem of the 2013 Ford Fusion 18
Failure Date: 07/03/2015

The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was taken to a dealer for repairs under NHTSA campaign id number: 15v250000 (steering); however, the mechanic noticed that the steering gear motor attachment bolts were missing. The contact was informed that the parts were unavailable to perform the repairs and stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The contact also received notification of NHTSA campaign numbers: 14v597000 (air bags, seat belts) and 15v246000 (latches, locks, linkages); however, the parts were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 32,800.

car image   Steering problem of the 2015 Ford Fusion 19
Failure Date: 07/01/2015

2015 Ford Fusion. Consumer writes in regards to vehicle power steering recall notice issues. The consumer stated at the time he took possession of the vehicle, he was not informed of any pending or existing recalls regarding the steering. Recall # 15v250000. .

car image   Steering problem of the 2012 Ford Fusion 20
Failure Date: 06/30/2015

The contact owns a 2012 Ford Fusion. The vehicle was included in NHTSA campaign number: 15v340000 (steering), but the contact had not received a recall notification from the manufacturer. The contact stated that the power steering warning lamp illuminated and the steering wheel was extremely difficult to turn left and right. The contact had to apply force to turn the steering wheel. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

car image   Steering problem of the 2012 Ford Fusion 21
Failure Date: 06/24/2015

Was driving home and came to a stop and the peer steering went out. It came difficult to steer there was a child in the vehicle didn't even feel safe with child in the car had some pick the child up.

car image   Steering problem of the 2011 Ford Fusion 22
Failure Date: 06/22/2015

Power assist when out on the car and it was almost impossible to steer. Moved to a safe place and restarted the car. This is a disaster waiting to happen. I consider this a major safety issue iwth this car. Has happended mutiple times since then. What has to happen before there is a recall? I am having it repaired for safety reasons, but I am having to pay for their defective parts.

car image   Steering problem of the 2015 Ford Fusion 23
Failure Date: 06/22/2015

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA campaign number: 15v250000 (steering) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer scheduled a recall appointment on July 14, 2015 and, once the contact arrived for the recall repair, indicated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

car image   Steering problem of the 2012 Ford Fusion 24
Failure Date: 06/21/2015

While driving the vehicle on the evening of 06/20/2015 the power steering slowly started to go out, then after turning off the car and restarting all together I received the notifications "service advancetrac" and "service power steering now" after searching online to no avail, I had to wait until Monday morning to take the car to a local Ford dealership. I waited 2 1/2 hours for a diagnostic to be ran on my car to be told the steering gear was broken and it would be roughly a $1500. 00 fix on top of what I paid for the diagnostic although a recall is currently pending for this exact issue along with the cars internal cpu. When the cars internal cpu was reset this wiped the error codes letting the power steering resume, but this is only a temporary fix as the cpu could notice again at any time that the steering gear is broken. Ford is currently "reviewing" to see if they will pay for these damages as there currently is a pending recall for this issue, but I have yet to hear back.

car image   Steering problem of the 2012 Ford Fusion 25
Failure Date: 06/20/2015

When the car was turned on it was showing warning notifications stating "service advancetrac" and "service power steering now" we tried turning the car off and on again, driving it to see if it corrected itself, airing up the tires. Nothing has been able to clear this error.