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Steering Problems of Ford Fusion - part 1

Ford Fusion owners have reported 1,011 problems related to steering (under the steering category).

car image   Steering problem of the 2010 Ford Fusion 1
Failure Date: 04/20/2017

Today, April 20 2017, while on the highway driving my morning commute I had 2 service lights come on. . "service advancetrac" & "service power steering". I had never had these lights pop up so it took me by surprise but figured I would have the car checked over the weekend, I couldn't even do that because no more than 10 minutes later my car went completely stiff on me while I was still on the highway driving at 65mph. It was the scariest feeling and all I could think was that I was so glad I had already dropped my 6 year old off at school because at least if I was in an accident he wouldn't be injured. I am only 5'2" and around 140lbs and it took everything I had to try and turn into my jobs parking lot. Luckily I did make it to work but once I parked I could feel that the steering wheel was not going to budge so I now need to get a tow truck to haul my car and myself back home. I'm at a loss for words for the people of Ford who know this is an ongoing issue, yet have done nothing to right their wrong to their customers.

See all problems of the 2010 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 2
Failure Date: 04/07/2017

Power steering went out while driving the car. Ford has issued a recall, but my car for some reason doesn't fall under it.

See all problems of the 2012 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 3
Failure Date: 04/05/2017

Electronic power steering assist fault indicated. Electronic power assist steering (epas) not functioning. Epas system fault indicated while driving at 35 mph. Epas quit functioning entirely and steering became difficult without the assist. Accident was barely avoided. Epas will not reset and I was told by a Ford dealership there are currently 8 cars in the u. S. That they cannot diagnose or reprogram. Therefore I have an otherwise good vehicle that is undrivable.

car image   Steering problem of the 2014 Ford Fusion 4
Failure Date: 03/30/2017

Lost ability to steer the Fusion while driving. Took great effort to keep on the road and steer safely. Took to Ford dealership and was told new steering gear was necessary and that would cost $1600. Called Ford customer service to start a case and then told to call dealership back. They did nothing to assist. Calls to Ford regional customer service were not returned. Recalls about corroded bolts and software reprogramming are not fixing the fundamental flaw. The case that is under litigation in California is exactly what is wrong with my car. The epas failed due to a design flaw and Ford will not acknowledge it nor pay for the repair. I do not feel safe driving the vehicle now because I don't know what else Ford is withholding.

See all problems of the 2014 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 5
Failure Date: 03/28/2017

The contact owns a 2012 Ford Fusion. While making a left turn at 10 mph, the steering became difficult to maneuver and the service power steering and service advancetrac warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 15v340000 (steering). The failure mileage was 137,561.

car image   Steering problem of the 2013 Ford Fusion 6
Failure Date: 03/25/2017

Got a warning traveling on highway at 65 mph - steering assist fault, get service soon. Cleared the message and was able to continue 10 miles to my destination. Parked car, looked under hood for power steering fluid reservoir, it is not there. Left car and came back an hour later to leave. Got message, steering assist malfunction. Stop car safely. Steering wheel extremely hard to turn. Could not drive car, had it towed to Ford dealer 16 miles away. Ford dealer replaced the steering gear and is waiting on software update to be released by Ford on 3/29/2017.

See all problems of the 2013 Ford Fusion.

car image   Steering problem of the 2011 Ford Fusion 7
Failure Date: 03/20/2017

The contact owns a 2011 Ford Fusion. While driving 60 mph, the power steering became very difficult to maneuver and the power steering warning indicator illuminated. Once the vehicle was restarted, it operated normally. The dealer diagnosed that the power steering motor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

See all problems of the 2011 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 8
Failure Date: 03/14/2017

The electric power steering system (epas) has failed and I can no longer turn my steering wheel. Ford states that in the case of this issue, the car can be manually turned, but this is not the case. The steering wheel without electric power steering is impossible to turn unless super human strength. If this system would have failed on me at high speeds, I would have crashed and could have died or even killed others. This system needs to be recalled by Ford immediately. Ford has already recalled their gen 1 epas system on 2011 Ford vehicles but this same system has been manufactured since 2008 and is equipped in my 2010 Ford Fusion. This recall should cover all vehicles that are equipped with the gen 1 epas system for safety reasons. The system failed on me as I was driving home on city streets (moderate speed). The steering become extremely stiff and hard to stay in my lane.

car image   Steering problem of the 2010 Ford Fusion 9
Failure Date: 03/13/2017

I was on my way home turning on a city street when suddenly the vehicle loss electrical power steering (eps) making extremely difficult to steer and turn, I went off the road but was able to avoid accident. Abs, traction light, brake light appeared on dash and advanctrac message in the instrument panel cluster. I drove home without any power steering and have not driven the vehicle since, to avoid further accident/damage. I started to research the problem only to find out many others had experienced this same problem with their 2010 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 10
Failure Date: 03/11/2017

Steering: electric power assist system is out and power steering is not functioning.

car image   Steering problem of the 2010 Ford Fusion 11
Failure Date: 03/10/2017

After driving in dallas thx, I drove home on highway 183. Once I got off 183 in turned to the street in my neighborhood where kids after school were playing outside and my kids. I turned into my driveway but as I was still driving all steering was lost as soon as I straightened it. If I hadn't went home and was still driving I could of really hurt someone or kids or myself really bad or caused a death!.

car image   Steering problem of the 2010 Ford Fusion 12
Failure Date: 03/09/2017

My daughter was driving and the steering wheel locked up with powerassist error code. This happened in 2014. There was a recall but it applied only to years 2011-2012. I had to spend $2000 to have the it replaced. It happened again last week(safety concern). The dealership said it was a software glitch. They reset the code($400) but it locked up again yeterday. Problem not fixed. I think I have a lemon. Not happy with response as this is a major safety concern with steering wheel locking up . I do not have another $2000 to spend.

car image   Steering problem of the 2011 Ford Fusion 13
Failure Date: 03/09/2017

This is a complaint with Ford's recall 15s18. The recall was performed on my car (only software update). When the recall was performed there was no diagnostic trouble codes found in the power steering control module. Since this recall was performed I have experienced loss of steering. The steering locks up and I have only manual steering while driving. Car was in for service and was told the steering gear needs to be replaced. I was told this is my responsibility at a cost of around $2000. 00. The recall clearly states the steering gear would be replaced under this recall. I contacted Ford about this and I was told the recall has been performed and the replacement of the steering gear was my responsibility. This car is unsafe to drive and a recall was mandated by the NHTSA, and Ford will not resolve this recall. I was told with the amount of miles on the car the recall doesn't apply anymore. This should be Ford's responsibility to replace the steering gear if their is a know defect in the part. It should not matter the amount of miles on the car. If there is a defect in the part it should be replaced under this recall the consumer should not be responsible to repair the car due to the know issues regardless of the miles on the car.

car image   Steering problem of the 2010 Ford Fusion 14
Failure Date: 02/25/2017

Power steering turned while driving almost went into a poll.

car image   Steering problem of the 2010 Ford Fusion 15
Failure Date: 02/24/2017

Mostly happens when I start the car from a cold start. The dash display shows "power steering assist fault". Then I have manual steering. I shut the car off and then restart the engine and everything is fine. This has happened now about once every 1-2 months. Happens when I start the vehicle from a stationary position.

car image   Steering problem of the 2015 Ford Fusion 16
Failure Date: 02/21/2017

Takata recall. I was driving to work when all the sudden I coudnt turn my steering wheel left or right can drive straight but trying to turn t o make a left or right was impossible. I drove it to work that morning but it was so dangerous because it took me a long time to make turns since the steering wheel was so heavy to turn. I took it to for dealer ship and it took them 2 days before they could give me a diagnoses. They told it the steering wheel gear/ steering module needed to get replaced. Electrical power outage on the sheering wheel module. They first told me it would cast $1,300. 00 then 2 days later $1700. 00 I spoke to a supervisor and he told me $2200. 0 when I told him I already got a quote from his mechanic, he said $1600. 00.

See all problems of the 2015 Ford Fusion.

car image   Steering problem of the 2013 Ford Fusion 17
Failure Date: 02/20/2017

While driving the car on a local road the steering abruptly stopped working, almost causing an accident. The car became very difficult to control and the abs, traction control, traction control off and airbag warning lights illuminated. An epas warning appeared on the service monitor screen. When I pulled over and turn the car off and on again everything operated normally. When I made a left turn into a gas station the same problem occurred almost causing me to drive into a car exiting the gas station because it was so difficult to turn the vehicle. The same warning lights came on. It appears to be a defective part in the electronic power steering. I don't know if this is the same part involved in the previous generation of Fusions with the epas that was recalled. Please investigate, this is dangerous problem and there are a lot of 2013+ Fusions on the road with this same epas system as mine.

car image   Steering problem of the 2011 Ford Fusion 18
Failure Date: 02/20/2017

Driving down the road & power steer went out couldn't steer car almost had accident! message went across check power steering now. Drove home very slow. Will call dealer in morning. Afraid to drive!.

car image   Steering problem of the 2010 Ford Fusion 19
Failure Date: 02/19/2017

Loss of power steering and advance trac at highway speed. Received a message on the instrument cluster and steering became extremely difficult to keep the car on the road.

car image   Steering problem of the 2010 Ford Fusion 20
Failure Date: 02/18/2017

In 2014 the power steering went out on the Ford Fusion 2010 at 56147 mileage while driving on an interstate highway. The Ford dealer tried resetting it and it continued to intermittently lose steeriing. If I was not as strong or has experienced of a driver as I am I would of definitely been in an accident! the power steering was replaced by the Ford dealer as it was still under warranty. Now 2 1/2 years later at 102,000 mileage I experienced the same problem again driving down an interstate freeway and barely avoided getting in an accident as it is the middle of winter. The power steering no longer has a warranty after 2 years. Why has this not been recalled when the same power steering was recalled on 2011 and 2012 Ford Fusions?.

car image   Steering problem of the 2010 Ford Fusion 21
Failure Date: 02/16/2017

Power steering goes out while driving. Dashboard lights indicate power steering is out. Very scary. Pulls extremely hard to left and right t any given time.

car image   Steering problem of the 2015 Ford Fusion 22
Failure Date: 02/13/2017

Started car and placed into reverse to back out of parking space. As I backed up I tried to turn my steering wheel, but couldn't. The steering wheel was completely locked and would not turn at all. After turning the car off and on several times I was finally able to drive the car. This has occurred on four separate occasions in a one month period. Once at the dealership I was told that the issue was the steering gear box, a $1,700 fix for a car that is less than two years old, but out of the 36,000 basic warranty. The car is being repaired at a local Ford dealer, I will provide the repair invoice once the work is complete.

car image   Steering problem of the 2010 Ford Fusion 23
Failure Date: 02/10/2017

"service power steering" message came on while driving. Steering eventually became harder while driving. When parked turned car off and back on and light said "service power steering now" and the steering wheel wouldn't move at all. Light saying "service advanctrac" also came on.

car image   Steering problem of the 2010 Ford Fusion 24
Failure Date: 02/09/2017

The steering stopped moving and an error was displayed on the dash board "power steering assist fault". Luckily I was stopped at a traffic signal. I switched off the car and restarted abd the error went away and I was able to drive. Then a day later, I was trying to start the car and same thing happened. Only this time even switching off and on the car. And the streering wont move at all. The first time this happened I was on the road. It is scary to have the steeering lock up while driving.

car image   Steering problem of the 2010 Ford Fusion 25
Failure Date: 02/08/2017

The contact owns a 2010 Ford Fusion. While driving 60 mph, the steering wheel shook violently without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.