Steering Problems of Ford Fusion
Ford Fusion owners have reported 93 problems related to steering (under the steering category).
#1 - Steering problem of the 2011 Ford Fusion
The car involved was a 2011 Ford Fusion. I was driving on the interstate and about to exit off of the interstate when my power steering locked up. I was able to pull my steering wheel enough to get off of the interstate and onto the shoulder but could not turn my steering back and forth. I turned my car off and when I turned the car back on I was able to move my steering wheel. I have had this car since it was brand new and I have serviced it on a regular basis. The car is a 2011 with only 50,000 miles on the vehicle. I was able to get the car safely to the shoulder but could have ended had a very bad accident. I am now fearful to drive the car. It was Tuesday, October 15, 2013 when this steering issue occurred.
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#2 - Steering problem of the 2011 Ford Fusion
The vehicle is a 2011 Ford Fusion. While driving at about 45 mph the car chimed and posted a warning on the display. It told me to check the power steering. The power steering was still working so I continued driving. Once I came upon a stop light I turned the vehicle off to try and clear the code. When I turned the vehicle back on it chimed again and then posted a service steering now warning. I proceeded from the traffic light and made a right hand turn onto another road. The power steering was gone and the vehicle was very hard to turn. I had the vehicle towed to the Ford dealership and they claim the problem is a steering gear and will cost $1700 to replace it. This issue happened on Oct. 10, 2013.
#3 - Steering problem of the 2011 Ford Fusion
The vehicle involved was a 2011 Ford Fusion. Backing out of my garage, started hearing warning sounds going off, message board scrolled the following: power steering system fault. I was unable to steer my vehicle at all. I had to have the car towed to a car repair shop. After a few days of trying to get the computer to read my car to see what was wrong, the cair repair shop had to tow my car over to a Ford dealer who was able to tell the mechanic that my entire steering system was out and needed to be replaced. Not only that, this particular part can only be purchased from Ford and the part alone cost $1105. 26. This is very much a safety issue and this should be recalled. A couple of days prior to this incident I was driving down 24 hwy going between 40 and 45 mph when this first occurred and I finally found myself in the middle of a heavily trafficed area not able to steer my vehicle to the left or right. I was concerned with getting off the road in a safe manor. Thankfully I was able to coast my vehicle to a stopping point, read my manual and discover a resetting processing. It worked and I was able to make it home. Unforunately, the reset process did not work this last time. I contacted Ford and they did not offer any help, only stated there was no recall on this device and that my warranty was no longer valid and I had no extra coverage. Ford should be forced to recall this system since so many people around the country are having an issue with this system. There is no way the steering system should go out within 60 thousand miles. I would appreciate an investigation into this issue and a response to my complaint. This steering issue occurred Sunday, September 15, 2013.
#4 - Steering problem of the 2012 Ford Fusion
The car is a 2012 Ford Fusion. I was driving down the highway and a light came on the dash and 2 messages appeared on dash - service advancetrac and power steering assist fault. It became extremely difficult to turn the steering wheel. This continued for several miles as I was in a carpool lane and unable to pull over anywhere. If this had happened while I was turning I would have had an accident. Turning the car off and restarting it cleared the messages and the steering functioned correctly again, however this is the 4th time in the last few months we have had this issue. We took our car to the dealership prior to the warranty expiration and they said there was no error code showing up. This steering problem happened on Tuesday, October 8, 2013.
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#5 - Steering problem of the 2011 Ford Fusion
The vehicle involved was a 2011 Ford Fusion. The steering suddenly went out as I was in the middle of a curving driving about 58-60 mph. A chime sounded and the advancetrac service light came on. I was able to get to my destination within 7-8 minutes. I turned off the car and let it sit for about 20 minutes. I then restarted the car and drove home without any incident. This problem occurred on Wednesday, September 4, 2013.
#6 - Steering problem of the 2012 Ford Fusion
Tl-the vehicle was a 2012 Ford Fusion. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle was restarted and the vehicle functioned properly. The vehicle was taken to the dealer for inspection and they stated that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,743. Ap. It was 09/09/2013 when this steering issue happened.
#7 - Steering problem of the 2012 Ford Fusion
Vehicle identification number (VIN): 3SAHT0HA1C_. Consumer owns a 2012 Ford Fusion. The contact stated that while entering a driveway, the steering wheel exhibited a loud, abnormal noise. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 19,500. It was Sep. 23, 2013 when this steering issue happened.
#8 - Steering problem of the 2010 Ford Fusion
The vehicle was a 2010 Ford Fusion. Incident # 1 - I was pulling away from a stop sign and noticed that my car had no power and it was just chugging so to speak, I pressed the gas petal to the floor and had no power. There was a side street close I chugged into this street. I waited a few minutes and it started as normal. Incident #2 - three (3) day after above incident #1, I was pulling out of a restaurant parking lot onto a busy highway and my car totally lost power, there was another exit to the restaurant I chugged into that exit. I waited a few minutes and it started as normal. Incident #3 - one (1) day after above incidnet #2, I was on an interstate highway, driving 55 mph and I heard the car power down and I had no power at all. I was in a lane without a shoulder, just a concrete divider. I chugged over to the small area between the highway and the concrete divider. I coasted on this area until I came to the end of the divider and I turned the key off and called my husband, we were once again able to start it and it was taken to a garage and left for evaluation. They checked out the problem and found this was a known issue of the throttle body with the Ford Fusion and advised us to call the dealer (edie gilstrap motors, salem, in). Our 3 year 36,000 mile warranty had just expired in August and the dealer would not honor it, even though they said it was a known safety issue of the "throttle body". The failure date was Sep. 8, 2013.
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#9 - Steering problem of the 2010 Ford Fusion
The vehicle involved is a 2010 Ford Fusion. I recently purchased the vehicle used with 43,000 miles on it. In order to get the vehicle registered in my state I had to have an emissions test done. At some point during the test the vehicle's electronic power steering system detected a fault that disabled the power steering. When I got back in the car I had no power steering and the trip computer listed the following errors: "service power steering now" and "service advanced trac". I immediately took the car to the Ford dealer where they diagnosed the problem as being an internal electrical issue with the eps system. They stated this wasn't an issue that could be fixed other then replacing the whole power steering rack. The dealer is charging $1,854. 52 for the job. I have looked up this issue online and it appears that many people have had this happen while driving. I wasn't driving the car at the time but the test did involve driving the car on a dynamometer up to speeds of around 60 mph. If the system failed then, it could have happened at anytime. I don't understand why the system shuts off automatically when it detects an issue. Driving the car, and suddenly loosing power steering is a scary concept. These systems seem to be unreliable and put the passengers and other vehicles at risk. When reading in the owners manual about these error codes it states that the system will shut off when it detects a fault. But this is not a "normal" problem for cars. With a hydraulic system this would never happen. It was Wednesday, Sep. 18, 2013 when this steering issue happened.
#10 - Steering problem of the 2011 Ford Fusion
The vehicle was a 2011 Ford Fusion. While driving in town at approximately 35mph on 9/18/13, the following message appeared in the instrument cluster display "service advancetrak" and "power steering assist fault". At that moment, the car did not have power steering. I pulled over and shut off the car and restarted it and the car worked normally for a few blocks then did the same sequence again. As of this morning 9/19/13, the power steering is working fine. This problem occurred on 09/18/13.
#11 - Steering problem of the 2011 Ford Fusion
The car is a 2011 Ford Fusion. The vehicle's vehicle identification number (VIN) is 3FAHP0JA8B_. While traveling at a speed of approx 35 mph, the I received a vehicle warning on the dash of "power streering assist fault/service advance trac system". The vehicle became hard to manuver and appeared to revert back to manual steering. Drove approximately another 2. 5 miles and turned car off. Upon restart steering returned to normal. Drove vehicle to dealership and was told possible faulty electrical steering sensor and mayneed total steering system replaced. Waiting for final diagnoses at this time. This issue happened on Sep. 11, 2013.
#12 - Steering problem of the 2011 Ford Fusion
The car involved is a 2011 Ford Fusion. Vehicle identification number (VIN): 3FAHPOHA3B_. Traveling on the highway doing 70mph and the car stalled. Brought it to Ford and they said the throttle body is defective and needs to be replaced. Car had stalled several times 2 days earlier while at a red light, had to have one foot on break and one foot on gas to keep it from stalling again. Ford does not cover this defect. This steering issue occurred Tuesday, Sep. 3, 2013.
#13 - Steering problem of the 2012 Ford Fusion
The vehicle is a 2012 Ford Fusion. Was driving the vehicle when the power assist fault indication occured. As the car changed to manual steering it pulled the car to the left causing the car to cross into the other line before could react to the manual steering. The car is very difficult to steer under manual steering, taking a lot of force to make turns even at highway speeds. Once got to a place to stop, the only thing that would reset the power steering assist fault was by turning the car totally off and then restarting the car. This has happen 6 more times since then. Have taken the car to Ford dealership to have it fixed, but they just said no code of the fault was shown and that was it. Not only is this a safety factor under normal driving conditions but would be a major safety problem on ice or snow driving. It was Jun. 3, 2013 when this steering issue happened.
#14 - Steering problem of the 2011 Ford Fusion
The vehicle involved is a 2011 Ford Fusion. Leaving work on my way home it was fine . I proceeded to get onto the express way . As I went to change lanes the steering got really hard to turn after 10 miles down the road the power steering assit lihgt came on. I pulled to the side of the road to check any fuses but were all good. I then tried to figure out how to reset it. I tried a few but the one that work for me was turning the car off then turn the key to the on position put it in neutral while in neutral turn the key to the off position then put the car in park then start it up and it worked. Then it started doing it again. . . . . . . . . I think this is a very dangerous component to put on a car, because it goes out while driving. It was Sep. 4, 2013 when this steering issue happened.
#15 - Steering problem of the 2011 Ford Fusion
Tl-the vehicle is a 2011 Ford Fusion. The contact stated that while driving approximately 25 mph, the trac control and power steering warning indicators illuminated followed by a complete loss of the power steering. The steering wheel became extremely difficult to maneuver. The vehicle was taken to an authorized dealer, who informed the contact that the failure was contributed to the electronic steering gear. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 42,000. Kmj. This steering problem happened on Tuesday, August 27, 2013.
#16 - Steering problem of the 2010 Ford Fusion
The car was a 2010 Ford Fusion. The VIN of the car is 3FAHP0HA6A_. Started indicated "power steering fault in parking lot. Power steering inoperative. Dash board. Shut down and restarted steering now fine. It was 06/11/13 when this steering issue occurred.
#17 - Steering problem of the 2012 Ford Fusion
The vehicle having this issue was a 2012 Ford Fusion. The VIN of this Fusion is 3FAHP0JG9C_. Traveling at 65 mph on interstate when service advanced trac light came on and power steering was lost. It was Wednesday, Aug. 14, 2013 when this steering issue occurred.
#18 - Steering problem of the 2007 Ford Fusion
The vehicle was a 2007 Ford Fusion. The VIN of the problem Fusion is 3FAHP07157_. My son was traveling down road and car completely shut down. Computer and coils shorted out. Thank goodness he was able to move into turning lane. This would have been dangerous if he had been on the interstate. Need part number 7u7z12a650dla. Car is currently at dealership in waiting on part. It has been there over 2 weeks. We have been told 1000 Fusions are waiting on this part. Ford case number - cas-3034662. This issue happened on Wednesday, August 7, 2013.
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#19 - Steering problem of the 2011 Ford Fusion
The car is a 2011 Ford Fusion. While driving down the freeway at 70mph on a straight section of road the power steering assist fault and advance trac fault appeared on the dash and the steering wheel became very stiff (difficult to turn). This has happened a total of 4 times, once about a month ago, and twice on the 16th. 3 were on the freeway and the fourth upon starting the car later on the 16th. Every time it was reset by turning the car off and letting it sit for a minute and restarting. This issue happened on Aug. 16, 2013.
#20 - Steering problem of the 2011 Ford Fusion
The car involved is a 2011 Ford Fusion. VIN of the vehicle was 3FAHP0HA0B_. Power steering stopped working and the dashboard displayed that the power steering fault assembly malfunctioned and the advance track light came on. Vehicle was unresponsive and difficult to maneuver. The failure date was July 30, 2013.
#21 - Steering problem of the 2010 Ford Fusion
We had just bought our 2010 Ford Fusion 10 days prior to this incident. I had just picked up my children from school and when I was leaving the school parking lot I had too come to a complete stop (which is on a downward slope) when trying to accelerate the car lost all power and had shut off, I had no control of course and rolled right in front of an oncoming school bus that was in other lane. The bus had to come to a complete stop to avoid hitting us. It cranked right back up but seemed a little sluggish. My little girl was screaming for me to turn (which I was trying but could do nothing) she was very upset and crying. It never showed any sign of problems before hand. I contacted the dealer we purchased it from and they said they could do nothing it was not a Ford dealer it was used when we bought it with 50000 miles. I contacted a Ford dealership and they said unless it showed a sign they could do nothing I have tried other mechanics and nothing. We did have throttle body checked and it was fine. We have had several incidents of it shutting off with no warning and it is a regular basis it seems to not want to go when I press the accelerator. It seems slow to respond. The shutting off of the car only seems to happen when im trying to take off from a stopped position then it will die right after it starts going. This makes me very nervous and not want to go anywhere. We haven't had it long so we cant get rid of it due to the negative we have in the car and cant afford higher pmt. I will never go with Ford again not saying that all are like this, but one bad apple can spoil them all for me. It was Wednesday, November 7, 2012 when this steering issue occurred.
#22 - Steering problem of the 2012 Ford Fusion
The car involved is a 2012 Ford Fusion. The vehicle identification number (VIN) of this Ford Fusion is 3AHP0JA2CR_. Waiting to turn left, as I started to go about mid-turn the power steering just stopped working? there was like a rubbing noise as this happened ( very loud) the indicator light came on about servicing the advance trac. I shut the car down and the problem went away for now. This steering issue occurred Thu., Aug. 15, 2013.
#23 - Steering problem of the 2011 Ford Fusion
The vehicle having this issue was a 2011 Ford Fusion. Accelerating modestly from 4 way stop, the power steering just went out. There was a beeping noise and the dash read "power steering assist fault, service advancetrac". Could be very dangerous on any sort of turn. Very difficult to steer vehicle at that point. This issue happened on Monday, August 12, 2013.
#24 - Steering problem of the 2011 Ford Fusion
The vehicle involved is a 2011 Ford Fusion. The vehicle's vehicle identification number (VIN) was 3FAHP0HA7B_. Dash board reports power steering assist fault. Difficulty steering. Drive to parking place. Turn car off. Two hours later return to car. Turn on car and the power steering is ok. Second fault at 46045 miles. Car was parked. Turn car on. Power steering assist fault. Turn car off. Turn car on. Power steering ok. It was Aug. 2, 2013 when this steering issue happened.
#25 - Steering problem of the 2011 Ford Fusion
The car is a 2011 Ford Fusion. I was driving on the expressway early this morning traveling at ~70 miles an hour. Without warning the power steering ceased to work and I got a warning that there was a power assist fault and to service advanctrac. If I would have been taking a curve at that exact moment the results could have been catastrophic. After making it off the expressway I was able to turn the car off and then back on and all was fine and the power steering was once again working. My concern at this point is that I never know, moving forward, if and when this issue may occur again. Based on some online research I see many other Fusion owners complaining of this exact issue. Please don't wait for someone to die before taking action and forcing Ford to analyze root cause. It was Aug. 8, 2013 when this steering issue happened.
#26 - Steering problem of the 2012 Ford Fusion
The vehicle involved was a 2012 Ford Fusion. My daughter was driving the car when the power steering quit and a warning dash light turned on. This is a very dangerous situation because it is difficult to control the car without power steering. She drove the car to a friends house and called me. I told her to come home and have her boy friend drive the car. When the car was started the failure cleared. I took it to the dealer and the car drove fine. After the dealer inspection, I was told that the car needed a new rack and pinon at a cost of $2400. If the rack and pinon are bad, why would the code clear? something else is going on. It was Sunday, August 4, 2013 when this steering issue occurred.
#27 - Steering problem of the 2012 Ford Fusion
Consumer has a 2012 Ford Fusion. The contact stated while driving approximately 55 mph there was a complete loss of power steering without warning. The steering wheel became difficult to turn. The vehicle was maneuvered to the side of the road where the engine was turned off. Upon restarting, the power steering resumed in normal operation. The failure recurred multiple times before reaching the driver's destination. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 42,000. This problem occurred on Aug. 2, 2013.
#28 - Steering problem of the 2010 Ford Fusion
The vehicle involved is a 2010 Ford Fusion. I was driving down the main highway in our town going around 45 mph when the car started beeping and an error message appeared on the dash saying that there was an error with the power assist. At that point, I attempted to move the steering wheel and verified that I had no power steering. I was able to finish driving home and left the car in the garage overnight. When we started the car the next day, the error message was gone and the steering wheel turned freely. This issue happened on August 2, 2013.
#29 - Steering problem of the 2012 Ford Fusion
The car was a 2012 Ford Fusion. Was stuck in traffic for over three hours in about 25mph. At about 20 mins left in traffic, info light came on and stated power assist needs servicing and advance trac needs service. Then I was unable to turn easily onto the next few streets. We tried all different things to fix problem. Had to take it to the dealership where they replaced the steering rack but could not isolate the problem. Luckily for me the problem was covered under the warranty. Seems to be driving fine now but I am lucky this was at low speeds and did not cause an accident because I had both my young children and husband in the car. My husband had to drive the car home for two hours after this problem because we were out of town. This steering problem happened on 07/21/13.
#30 - Steering problem of the 2011 Ford Fusion
The car involved was a 2011 Ford Fusion. My wife was pulling into the parking lot where she works and the power steering quit. On the readout it said power steering assist fault and service advance trac. Also the advance trac light came on. With difficulty she finished parking the car and called me. She then shut the car off and went in to work. I drove to where she parked and checked under the hood for the power steering. Could not find it so looked in manual and found that power steering assist is electronic and not hydraulic. I started car and everything worked normal including steering. Looked online and found many other complaints of same problem on 2011 Fusions. Plugged a diagnostic tool in under the dash and it showed no fault codes stored. Took to a Ford dealer the following week after discussing the problem with them. They kept it 4 days and could not get the problem to come up again. Was told to drive it until it came up again. Picked up the car on Friday the 26th and drove it. The steering went out again on Sunday the 28th of July when I was driving about 20 mph. Pulled over to side of road and shut off. Restarted and everything was normal again. Talked to 2 other Ford dealers and was told to bring it in when it happens again without shutting off so they can check it when it is happening. (but of course it has to be a day and time they are open) I feel this is a safety issue. My wife drives this to work daily and has to travel over roads where there is no place to pull off to reset. Also it would be very difficult for her to keep steering while she is continuing to drive. I called Ford customer service and filed a complaint but with no immediate resolve. It was Jul. 18, 2013 when this steering issue occurred.
#31 - Steering problem of the 2011 Ford Fusion
The vehicle involved was a 2011 Ford Fusion. The VIN of the car is 3FAHP0CG4B_. My wife, son and I was at a stop light getting ready to turn right and all asudden there was no steering at all locked completey up so we pulled over and tried to restart call and message popped up service brake system, check power steering now, service advance track. The electric power steering had went completey out of the car totally not safe at all. When will there be a recall on such a major issue this needs to be addressed I have read other Fusions with the same problem as mine. This vehicle will not be driven anymore not worth the life of my family over something that should have been recalled years ago by Ford still nothing last Ford I will own. The failure date was 07/11/13.
#32 - Steering problem of the 2010 Ford Fusion
The car was a 2010 Ford Fusion. Power steering went out while driving. Took in to a Ford dealer for diagnostic test, and the steering gear had gone bad. Had to have it replaced. This issue happened on 07/12/13.
#33 - Steering problem of the 2013 Ford Fusion
The vehicle having this issue was a 2013 Ford Fusion. While driving, I noted that the power assist was variable. In the middle of a turn, the steering suddenly became difficult. And then returned to normal. At other times during turning, the power steeering would become extremely easy, and then return to normal. This is an intermittent occurrence and has persisted to date. (milage is now about 3000 miles) this siffening up and releasing could result in a dangerous situation while driving. A test drive (3-5 miles) by a service rep did not produce this occurrence. It was Monday, Mar. 4, 2013 when this steering issue happened.
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