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Steering Problems of Ford Fusion - part 1

Ford Fusion owners have reported 1,086 problems related to steering (under the steering category).

car image   Steering problem of the 2014 Ford Fusion 1
Failure Date: 08/14/2017

While starting my car, the following warning messages appeared: hill assist, service advancetrac, steering assist fault service required. I turned the car off and the warning messages disappeared. I have taken the car in for these problems, but it was not fixed. It has been documented numerous times. It is now out of warranty. Now, the following messages have appeared: steering assist fault service required, service advancetrac, & hill assist. The steering is very difficult. These messages appeared while driving at a slow speed on a city street. . I pulled the car over, turned it off, & restarted the car. The warning messages disappeared. The car was restarted & driven a few more times last night. The messages did not come on again. This was August 14,2017.

See all problems of the 2014 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 2
Failure Date: 08/11/2017

The contact owns a 2012 Ford Fusion. While driving approximately 35 mph, the steering wheel seized and the power steering and advancetrac warning indicators illuminated. The contact also stated that the vehicle stalled without warning while driving various speeds. The failure recurred numerous times. The vehicle was taken to hixson Ford auto plex in leesville, la (337-239-3434) where it was diagnosed that the control arms failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and stated they could not assist. The approximate failure mileage was 113,000.

See all problems of the 2012 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 3
Failure Date: 08/11/2017

I was driving in my 2012 Ford Fusion, on a highway in new york state and pulled over at a rest area for a snack. Upon returning to the vehicle, I started the car and was given a "power steering assist fault" error message and I had no power steering. There was no way I could have driven the car and I'm thankful this didn't happen a few minutes earlier when I was driving on the highway in traffic, in the rain. Ford has had a recall for this same issue, but my car is not listed and now it will cost us $1,800 to have this common problem fixed by replacing the computer that handles the power steering. The mechanic at the Ford dealer laughed it off saying he sees it all the time. The computer goes if you turn hard or hit a bump. Ford needs to open up this recall and cover the replacement of this system.

car image   Steering problem of the 2010 Ford Fusion 4
Failure Date: 08/08/2017

"power steering assist fault" my 2010 Ford Fusion continues to loose power steering at random times and with no notice. This has occurred after starting and pulling away, after being on the road at a stop light or driving. The biggest fear is while driving all of a sudden no power steering and a "power steering assist fault" appears in the center of my instrument panel with endless ringing of a quick chime. Regardless, of my location on any road I can not steer the car. I must stop car place in park turn the key off and and restart the car. This may not happen again for a day, week, year making it impossible to duplicate at the dealers. No codes are thrown by the computer for reading. Repeat visits to the dealer have been in vain. This has been happening randomly for five years. Although it has gotten to be at minimum two times week. This week three times in one day. The car now has 52,002 miles. Maintenance is on regular time schedules and my only means of transportation. Now I am told that a fix just short of $1700. 00 is needed to make my car safe. This model car is well documented itself through the dealership. The internet is now full of same complaints. No one should be driving these cars. I bought the car inspected from a dealer and by no fault of my own I am held ransomed to pay or park the vehicle. Ford should be held accountable to the fullest and make recalls to correct these issues and reimburse anyone that has documented repair bills for such repair. This is a false sense of safety for many vehicles to include 2010-2013 vehicles proving that Ford failed to disclose these problems to the consumer putting millions of owners and other highway users at risk. Nhtsa please help!.

See all problems of the 2010 Ford Fusion.

car image   Steering problem of the 2006 Ford Fusion 5
Failure Date: 08/05/2017

Axle /drive shaft broke while in motion.

See all problems of the 2006 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 6
Failure Date: 08/03/2017

The contact owns a 2010 Ford Fusion. While driving 30 mph, the steering wheel became extremely difficult to turn and the "service power steering now" warning message appeared. The vehicle was not taken to a dealer or mechanic. The vehicle was not diagnosed or repaired. The contact spoke with five star Ford (6618 ne loop 820, north richland hills, TX 76180) who stated that there was no recall on the power steering. The manufacturer was made aware of the failure, filed a report, and referred the contact to NHTSA to make a complaint and check for investigations. The approximate failure mileage was 116,097.

car image   Steering problem of the 2013 Ford Fusion 7
Failure Date: 08/02/2017

The contact owns a 2013 Ford Fusion. While driving at a low speed, the steering wheel became difficult to maneuver and a "power steering assist fault" message appeared on the instrument panel. The vehicle was taken to an independent mechanic, but the failure could not be replicated. The mechanic plugged the vehicle to a machine, but the diagnosis was unknown. The contact called winner Ford (856-428-4000 located at 250 haddonfield-berlin rd, cherry hill, NJ 08034) where the dealer stated that the vehicle was included in an unknown recall, but there was a fee for diagnosing the vehicle. The contact then called ace Ford (856-845-6600 located at 487 mantua pike, woodbury, NJ 08096) where the dealer stated that the vehicle was not included in a recall for the failure; however there was a recall on the seat belts. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that a recall for the power steering was completed in 2015 and the vehicle was not covered under warranty. The approximate failure mileage was 19,000.

See all problems of the 2013 Ford Fusion.

car image   Steering problem of the 2010 Ford Fusion 8
Failure Date: 07/30/2017

Steering codes error "power steering assist fault", then I lose complete steering. Vehicle then becomes very hard to control and steer.

car image   Steering problem of the 2010 Ford Fusion 9
Failure Date: 07/27/2017

My wife was driving the car (in motion on a freeway exit). Power steering went out and the following two codes popped up, "service advance trax� and �power steering assist fault�. Looks like an expensive fix. Based on the number people having the same problem, Ford should do something to service this dangerous problem. It looks like a manufacturing problem.

car image   Steering problem of the 2010 Ford Fusion 10
Failure Date: 07/26/2017

Was driving and power steering went out and the following two lights popped up, "service advance trac and service power steering now.


 
car image   Steering problem of the 2012 Ford Fusion 11
Failure Date: 07/20/2017

After starting my car, the powder steering assist fault lit up on the dash. I was unable to move my steering wheel at all. It happened again that afternoon when I got back in my car and started it,. The vehicle was parked both times and on level ground.

car image   Steering problem of the 2013 Ford Fusion 12
Failure Date: 07/19/2017

Steering locked up while driving. Warning light indicates steering assist fault.

car image   Steering problem of the 2010 Ford Fusion 13
Failure Date: 07/19/2017

Takata recall. Is Ford ever going to get the parts to fix this. There could be a massive lawsuit some day soon.

car image   Steering problem of the 2010 Ford Fusion 14
Failure Date: 07/17/2017

Starting in 2013 we had various sudden power steering assist faults; occurring at speeds less than 40 mph, one frightening episode was with my 10th grade daughter with her permit, while she was having driving lesson with me, we made it to the side in traffic; she did not have the strength to turn the wheel when p/s was gone. After at least a dozen occurrences (restarting did resolve the issues), in early 2015 I took it to the Ford dealer for some answers, I separately had the codes checked at an autozone type place,the only code that came up was an evaporative purge valve code; nothing about the p/s fault. I did not tell Ford about the codes. Ford called to tell me I needed to have the computer replaced for $1500. But they could not id a mechanical p/s fault, nor purge valve code. Asked what was wrong with computer. No failure mode was given. Pay $1500 for a repair that you cannot identify? they"reset" the comp. The problem not repeated until just 7/17/17 but restart now does not clear it or lifting batt leads. My husband able to drive it home but with difficulty. This event the car was less than 25 mph, made right turn from stop,then lost p/s. Oil change warning light is on too. Needs oil & inspection but in driveway,may not pass inspection. Ford claims in the 2010 handbook the car is still drivable when p/s is lost! did Ford get that cleared with state inspectors when they knew they had this problem. I am in my mid-fifties and active but have a muscle weakening condition. I don't know if I would have the strength either to get this car to the side for safety. It boggles my mind that the 2010 my has not been placed on recall but 2012 through 2014(?) have. Please take every action to place this item on a recall path. Thank you.

car image   Steering problem of the 2010 Ford Fusion 15
Failure Date: 07/14/2017

Power steering assist randomly cuts out while driving. If you turn the car off and restart it will reset. Happens while car is in motion including reverse and forward. Has happened mostly at low speed in driveway, parking lot and city streets. First occurrence 7/14/17. Has happened 3 other times since.

car image   Steering problem of the 2010 Ford Fusion 16
Failure Date: 07/13/2017

While I was driving an indicator appeared in the "message center" indicating "power steering fault". I continued my route to work with no problem steering at that time. After work, I got into my vehicle turned on the ignition and begin to turn to get out of the parking space. At that point steering became very hard, then another indicator appeared stating "service power steering now". Not knowing that this vehicle does not have a reservoir for power steering fluid, I drove to the nearest auto store to purchase power steering fluid. After returning to my vehicle & looking at the manual I then found out my vehicle does not take fluid for power steering. I then contacted my dealership where I purchased my vehicle to see if this is under warranty due to I just purchased the vehicle in September 2016. Hopefully it is because this is very dangerous.

car image   Steering problem of the 2010 Ford Fusion 17
Failure Date: 07/13/2017

Backed out of garage and power steering totally quit.

car image   Steering problem of the 2010 Ford Fusion 18
Failure Date: 07/12/2017

I have a 2010 Ford Fusion with less than 80k miles on it. The power steering went out on this vehicle while my wife was driving with our 3 year old in the backseat. She was barely able to get it off the road, as well as return the vehicle home. This is extremely dangerous! the only warning light that turned on was the service power steering message and the service advancetrak message. I took the vehicle to my mechanic they were able to see trouble codes, and cleared them. The drove the vehicle about 15 miles and were not able to replicate the problem. We picked up the vehicle 7/11/17 and drove 15 miles home and left for the night. 7/12/15 the morning of, my wife proceeded to drive the vehicle 3 miles and sure enough same problem happened to her while driving. For the life of me I cannot understand this issue. Why is there a recall for the 2011 vehicles but not for 2010, which from my understanding is what sparked the entire recall period. Ford needs to remedy this issue, or provide a fix for the vehicle.

car image   Steering problem of the 2010 Ford Fusion 19
Failure Date: 07/10/2017

I have found an open recall investigation on the electronic power steering for 2010 -2012 Ford Fusion and now I am seeing more and more people with the same issue. I have just had the issue with my system locking up with no warning/ no warning lights nothing . My car is in my drive way with power steering assist fault. I have a sibling who has the same car as I do with the same problem this is a known issue with these models why hasnt anything been done! you have an open investigation !!! I have small children and I commute to work I or my children could have been hurt !.

car image   Steering problem of the 2012 Ford Fusion 20
Failure Date: 07/10/2017

Restraint control module - sensor assembly failed.

car image   Steering problem of the 2011 Ford Fusion 21
Failure Date: 07/10/2017

Driving down rural road, steering wheel locked in place, applied brakes, hit guardrails. Minor damage, but potential for very serious accident.

See all problems of the 2011 Ford Fusion.

car image   Steering problem of the 2012 Ford Fusion 22
Failure Date: 07/09/2017

The contact owns a 2012 Ford Fusion. While the vehicle was stationary, the "power steering assist fault" warning indicator displayed. The contact stated that the vehicle would not turn left or right while in the reverse position. The contact received notification of NHTSA campaign number: 15v340000 (steering). Ford parkside drive of knoxville, tennessee was made aware of the failure and stated that the contact would have to pay $138 before performing the recall repair. The manufacturer was made aware of the issue and referred the contact to NHTSA. The failure mileage was 75,000.

car image   Steering problem of the 2012 Ford Fusion 23
Failure Date: 07/08/2017

On July 8, 2017 while riding as a passenger and my husband driving with our 5 yr old niece in the back strapped in her car seat. A warning on the dash board showed "service advancetrac"/"service power steering now" we immediately headed for the nearest auto store to purchase power steering fluid and in doing so we quickly noticed that my husband had to use muscle and additional effort to turn the steering wheel. After finding out we had an electronic module and could not manually refill the power steering we took the chance of heading home while my husband continued to aggressively get the steering wheel to turn without any accident. When looking up recall information I noticed that according to our VIN number our 2013ford Fusion se was not of the specific models covered. We have called the dealership and will have to wait until July 11th and pay $95. 00 just to diagnose the obvious problem and get an estimate. We have never received a warning regarding this malfunction from Ford that our lives could suddenly be in danger because of the power steering going out and the fact that we live on modest income and have only one car. We expect Ford to do their due deligence in extending the recall to cover the cost of the repair for the power steering on our 2012 Ford Fusion. We have always and only purchased our cars from Ford and look forward to being provided excellent and honorable service in return simply because it is the right thing to do.

car image   Steering problem of the 2010 Ford Fusion 24
Failure Date: 07/07/2017

Faulty power steering assist, got extremely hard to steer almost causing an accident. On a street whyll driving.

car image   Steering problem of the 2012 Ford Fusion 25
Failure Date: 07/06/2017

The contact owns a 2012 Ford Fusion. While making a turn, the vehicle experienced a loss of power steering. The advance trak and power steering warning indicators illuminated. The vehicle was towed to the silver Ford dealer where it was diagnosed that the steering gear was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 15v340000 (steering), and referred the contact to NHTSA. The failure mileage was 145,000.