Tailgate Problems of GMC Acadia

GMC Acadia owners have reported 3 problems related to tailgate (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of GMC Acadia based on all problems reported for the Acadia.

car image   Tailgate problem of the 2012 GMC Acadia 1
Failure Date: 03/11/2017

As my GMC Acadia is sitting in the garage I pulled on the lift gate handle to open the tailgate. Confidence that it was good to step in an put my baby's stroller I proceeded to step in as soon as the lift gate got to it's peek the strut gave in and the gate came down about two feet or so striking me on top of my head. I managed get down as to not get heart the lift gate seems to be out of service because there is no way to open it and have it stay open. It jerks and then it closes itself.

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car image   Tailgate problem of the 2011 GMC Acadia 2
Failure Date: 12/28/2015

Wanted tailgate noise fixed while under warrantee, but was put off by dealer to wait for recall fix. Recall fix did not solve problem of loud noises when using power tailgate. After about 2 years I received recall letter from gm and dealer did recall work. However , the noise problem still exists and dealer tells me I will need to pay $725 to fix part # 23142258 because it is not covered under long awaited recall repair. I called gm customer assistance center and they cannot authorize repair either. I beleive the recall module by not working correctly caused the gear failure. That's why I believe gm should fix the tailgate. All this happened over a 2 year period. While car was in warrenty and now out of warranty. Since gm had to fix all 2011 Acadia's the process took too long and damaged the vehicle. I received my recall letter in November 2015 , years after announcement was made.

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car image   Tailgate problem of the 2009 GMC Acadia 3
Failure Date: 06/20/2010

The hydraulics on my tailgate failed suddenly. I always use the power liftgate to open my tailgate, but this time when it reached the top, the tailgate suddenly dropped several inches, when the gas struts should have taken over the weight of the tailgate. I was standing under the tailgate at the time when it happened, and it hit me on the head, before the power liftgate took over again to close the liftgate . In manual mode, the gas struts don't function at all now. My vehicle is 21 months old. It is booked into a dealership to investigate the failure.

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Other Common Structure related problems of GMC Acadia

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GMC Acadia Service Bulletins icon-go-page
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