Hyundai Entourage - Problems, Statistics, and Analysis

Hyundai Entourage owners have reported a total of 400 problems for their cars built in the 3 model years listed in the chart below. The chart shows the number of problems reported across all service years for each given model year of the Hyundai Entourage. The 2007 Hyundai Entourage cars have the most problems reported (310 problems).

Table 1. Total number of problems by model year for Hyundai Entourage

Model Year Number of Problems
  2008 Entourage
89
  2007 Entourage
310
  2006 Entourage
1

🔍 Common problems of Hyundai Entourage

The following chart shows the 23 most common problems for Hyundai Entourage cars. The number one most common problem is related to the vehicle's electrical system (60 problems). The second most common problem is related to the vehicle's structure (46 problems).

Table 2. Common problems of Hyundai Entourage

Problem Category Number of Problems
  Electrical System
60
  Structure
46
  Suspension
41
  Latches/locks/linkage
34
  Equipment
32
  Engine And Engine Cooling
28
  Service Brakes
26
  Electronic Stability Control
20
  Air Bag
14
  Exterior Lighting
14
   
  Seats
14
  Steering
13
  Tire
11
  Vehicle Speed Control
10
  Wheel
8
  Power Train
7
  Seat Belt
6
  Visibility
5
  Unknown Or Other
4
  Other Fuel System
3
  Gasoline Fuel System
2
  Interior Lighting
1
  Child Seat
1

📉 Compare Reliability Across Model Years Using PPMY Index

It would not be fair to compare the Hyundai Entourage of an older model year to newer model years since older vehicles have been in service longer and thus are expected to have more problems. In order to compare the reliability across Entourage model years, we use the PPMY index which is defined as the problems reported per thousand vehicles per Year. A smaller PPMY index indicates greater reliability of the given model year cars.

    PPMY = P / S / Y * 1000,

where P = total problems reported during the life of a Hyundai Entourage model year; S = total units sold of the model year; Y = years since the debut of the model year (the age of the vehicle).

The results are shown in Table 3.

Table 3. Use PPMY Index to Compare Reliability Across Entourage Model Years

Entourage
Model Year
Problems Sales [1] Vehicle
Age
PPMY Index
  2008 8911,19411    
0.72
  2007 31030,07012    
0.86

📊 Number of Problems Reported During the First Year

Another way to measure the reliability across the model years of the Hyundai Entourage is to use the total number of problems reported during the vehicle's first year in service, as shown in the Table 4.

Table 4. Number of problems in vehicle's; first service year

Model YearProblems Reported
  2008 Entourage
5
  2007 Entourage
21


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