Hyundai Entourage owners have reported 4 unknown or other related problems since 1996. Table 1 shows the 1 most common unknown or other problems. The number one most common problem is related to the vehicle's unknown or other (4 problems). For details of each of the problem category, use the links in the table.
|Problem Category||Number of Problems|
|Unknown Or Other problems|
I was driving in the left lane of a local highway with no median, at approximately 40-43 mph. It was about 7:30 in the evening on a Friday and traffic was heavy. The hood of my Entourage suddenly popped open hitting my windshield and obscuring my view. Luckily I was able to steer the car over to the right lane and then onto the shoulder, which is also minimal in that location due to a ditch. I am very grateful that my daughter and I are safe, that I didn't hit anyone and no one hit us and that I didn't hit any other stationary objects or end up in the ditch due to my inability to see where I was going. There is no reason why the hood should open by itself. No one had opened it for months. I had been driving up and down that stretch of road, sometimes multiple times daily without incident. There was no trauma to my car. No accidents, nothing hit the car prior to this occurring. It just suddenly flew open. It was bent out of shape, difficult to close, detached from the side support arms that hold it open when servicing the engine. A wrecker driver pulled over and offered assistance, we were able to close it together and he had to use a large wrench (I think I am no mechanic) to adjust the latch in order to even close the hood, let alone secure it.
One day the automatic sliding passenger side door did not open. I turned power off and a few days later brought it to dealer for repair. That was June 19, 2008, today is August 11 2008 and I still do not have my car back. They have replaced the bcm, door assembly switch, reprogrammed key fobs, amongst the repairs. Now they finally brought and engineer in and they are working on replacing the floor wiring harness - still no guarantee the problem will be fixed.
Power sliding doors sometimes open by themselves while vehicle is driving.
I would not recommend the 2007 Hyundai Entourage to anyone!! we purchased our new Entourage in July 2006, my first problems started occuring in August 2006 and have yet to cease! I have been in a loaner car more than I have been able to drive my car since we purchased it. I do not feel safe driving long distances in my Entourage anymore, not knowing what is going to happen next. Some of the problems I have had : lumbar support "blew out", door lock acuator went out, timing belt had to be replaced, button on upper console annoying rattle, abs light comes on, air bag light comes on, tpms problems, back of drivers seat falling off, check engine light has came on repeatedly and have almost been stranded twice (luckily I didn't have my three year old in the car at the time), was caused by different things each time. Dropped vehicle off this morning, since getting my car back the last time, which they had for over two weeks and I was able to drive for one day before problem occured again, my car has been vibrating a lot when slowing down or stopping at traffic lights, etc. (anytime I have to use the brake) I have to hold on tight to the steering wheel because the vibration is so bad. Took to dealership today and drove with manager, saying that the problem is my rotors. When I asked what caused the rotors to do that, I was told that driving through a puddle of water or having to brake suddenly would do it and that was with all cars not just my Entourage. Well, this isn't the 1st car that I have owned over the years and I have never had this probelm. Too many problems for a brand new vehicle to be having. I am very disappointed. Everyone states that Hyundai has the "best warranty" - I didn't know that meant I was going to have to have something fixed every month. If I didn't have the warranty, then I guess my Entourage would be sitting on the side of the road somewhere. Having to deal with bbb auto line. Not worth the hassle.