Hyundai Santa Fe owners have reported 23 problems related to rear suspension (under the suspension category).
The contact owns a 2002 Hyundai Santa Fe. The contact stated that the rear tires wobbled while traveling at any speed. Also, the steering wheel was difficult to control because the vehicle swayed to the left and right. The contact drove the vehicle onto the emergency lane and noticed that the rear wheels appeared to be turned inward. The vehicle was towed to an independent mechanic who diagnosed that the rear axles needed to be replaced. An independent mechanic stated that the part was not available; therefore, the vehicle could not be repaired. The vehicle was not included in NHTSA campaign number: 09v123000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
See all problems of the 2002 Hyundai Santa Fe.
I have a 2001 Hyundai Santa Fe that had a recall under campaign # 09v123000 . The recall started in August 2009, however, I was never notified. In December, 2010 I noticed extreme pulling in my vehicle when I almost drove into a ditch. I immediately stopped driving my vehicle. I contacted the dealership, and was then informed of the recall. I had my car brought in for repairs, but during repairs, where my trailing arms were not only corroded but also bent, it was noted that my tires which were all at half life (which leaves about 40k miles on them) were abnormally worn on the inside of the rear tires. With the type of abnormal wear, this is most often because of misalignment, which is noted as something that will happen if repairs are not made to the vehicle per the recall. I asked Hyundai to replace the tires as this was their negligence in notification of the recall, they denied it. I spoke to the head of the dealership, who set up a meeting with a representative from Hyundai, who made it very clear they Hyundai, under no circumstances, warranties tires. This "under no circumstances" does not fit, since their recall and rear suspension problems caused the issue and I had to replace my tires long before would have been necessary because they did not inform me of the recall. They also had put a note of the recall on a previous work order in 2009, but had not made note of this to me when I checked out with them, nor did they take care of the repairs that day while my vehicle was already in the shop.
See all problems of the 2001 Hyundai Santa Fe.
I own a 2002 Hyundai Santa Fe which was the subject of a recall notice based on NHTSA campaign id number 09v123000 which addressed a problem with corrosion of the rear trailing arms in vehicles located in the salt belt states. I took the vehicle to a Hyundai dealer service center on 1/18/10 where they supposedly inspected it and performed the necessary "corrective" procedures on the rear suspension (according to the dealer invoice, they inspected and applied wax to the trailing arms). On 9/6/10, one of the rear trailing arms on the vehicle collapsed due to extreme rust and corrosion. Given that only 8 months has passed, it leads me to believe that the condition of the trailing arms on 1/18/10 would have warranted a full replacement instead of a wax application. As a result of the trailing arm collapse, the right rear tire became extremely unstable to the point of nearly falling off of the vehicle. I had the vehicle towed to an independent automotive establishment who diagnosed the issue which was subsequently confirmed by the same dealer who performed the initial "corrective" procedure. The dealer did retrieve the vehicle and promptly replace both rear trailing arms. In this instance, fortunately I was able to handle the vehicle so that there were no injuries or damages to other people or property, but the outcome could have been very bad had there been a resultant accident. I wanted to file this complaint to warn other owners of other recalled Hyundai Santa Fe vehicles that Hyundai's prescribed "corrective" procedure for the recall is not sufficient!!! I also own a 2003 Hyundai Santa Fe for which the same type of recall was issued. I had the same procedure performed on that vehicle, and I don't trust that the problem has been resolved.
I currently own a 2002 Hyundai sante fe. There is a recall on the rear trailing arms of some of these vehicles. A defect in manufacturing causes the trailing arms to rust and over time weaken. According to two Hyundai dealers this recall does not apply to my vehicle. While driving down the road at 65 mph the rear trailing arm broke causing the vehicle to enter a skid and almost complete a 360 degree spin. This is exactly what the recall states could happen if the trailing arm issue is not addressed. Both left and right rear trailing arms have been replaced at owner's expense.
On June 30, 2010 at approx 9:50 am cdt, I suddenly lost control of my 2001 Hyundai Santa Fe while driving approximately 65 mph on the highway in oklahoma city, ok. My vehicle began to swerve as if on a sheet of ice. Road conditions were actually optimal with no water, ice or other adverse road conditions. I was able to wrestle my vehicle off the highway onto an exit while gently applying my brakes to gradually reduce speed. The vehicle was canted on the roadway (rear end significantly displaced to right) as I drove it to a nearby repair shop. I was basically dragging the rear end behind me. A friend confirmed this appearance and that the passenger-side rear tire was also deviated toward the right and that both tires were angled inward as he followed me to the repair shop. At this time, I was unaware of a safety recall (NHTSA action # ea08023, recall campaign # 09v123000) that applied to my vehicle. The rear trailing arms are susceptible to corrosion and failure. Unfortunately, only owners who had purchased that vehicle in a salt-belt state, or were registered in a salt-belt state at the time of the recall (April 2009) were notified of the danger. My vehicle had been purchased in oregon and I have resided in oklahoma for the 4 years. I did spend 4 years driving this vehicle in 2 salt-belt states, however, exposed to the conditions that accelerated the corrosion of the flawed parts. After I discovered this recall on my own on 7/8/2010, I got the vehicle towed to edmond Hyundai in edmond, ok and began trying to get this recall work done. The service manager agreed that both rear trailing arms had failed and had significant corrosion. Hyundai agreed to replace the rear trailing arms, but has refused to pay for towing and other vehicle damages that resulted from this component failure. They also refused to provide a vehicle while mine is in the shop or pay for a comparable rental vehicle. I have escalated this to Hyundai's national office.
When I was driving my 2003 Hyundai Santa Fe at about 30mph, the rear left suspension failed and I lost control of my car. The wheel connecting to it was out of its position by about 10 degrees. The suspension is heavily rusted and I was lucky I was not driving on a highway and no one got hurt. I googled this problem and found several similar cases have been reported to you. So I think my case would be one of them.
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The contact owns a 2002 Hyundai Santa Fe. The contact stated that the vehicle would pull to the right while driving at various speeds under 25 mph. He received a recall notice after the failure occurred, NHTSA campaign id number 09v123000, suspension rear. Upon contacting the dealer, he was advised that they would not be able to perform the recall repairs until may 28, 2010. This would be two months after receiving the recall letter. The contact stated that two months after the recall notice was received was not within a reasonable amount of time when dealing with a safety issue. No repairs were made to the vehicle. He attempted to contact the manufacturer; however, there was a two-hour wait before he could speak with someone. The failure and current mileages were approximately 60,000.
The contact owns a 2002 Hyundai Santa Fe. While driving, the rear end began to slip as if it were on ice. He was unable to control the vehicle while driving 20 mph. The vehicle was towed to a repair facility. The mechanic told him that the rear trailing arm was corroded. The entire rear end fell down due to the rust. He called the manufacturer to find out if there were any related recalls; he was informed of recall 09v123000. The vehicle has not been repaired to-date. The contact wanted the manufacturer to pay the towing fee so that the vehicle could be repaired. The current and failure mileages were approximately 137,000.
At about 11:00am on Saturday, January 16, 2010, I was driving my 2001 Hyundai Santa Fe outbound on roosevelt bridge in washington, DC. Speed was about 30-40 mph when, without warning, I lost control of vehicle, which began to fishtail first left then right. Miraculously hit nothing and was able to regain steering control and bring vehicle to a stop after about 3/10 of a mile. I later learned that this event was caused by a total fracture of the driver side rear trailing arm of the vehicle. It had fractured as the result of excessive corrosion of the part. Vehicle was carrying no load but me as driver and did not hit a pothole or other obstruction. Could have been extremely serious at a higher speed with traffic on either side of vehicle. I have 50 years of driving experience, much of it in snow and ice in new england, and never experienced totally sudden and unexpected loss of control like this. I understand that NHTSA has studied this situation and that Hyundai has a recall in "salt belt" states only (includes DC and maryland but remarkably not northern virginia which is the area of virginia in which I live). Seems ridiculous that DC and MD are included, but not northern virginia despite the fact that so many northern virginians drive in DC and maryland every day. I have retained the fractured part which I had replaced. Hyundai is now telling me that passenger side rear trailing arm has no rust. This seems strange and is hard to believe given what happened to the part that is about 6 feet away on the other side of the car and given that both are original parts.
The contact owns a 2003 Hyundai Santa Fe. She received a recall letter and the dealer advised her that the repair would take over 5 days to perform due to the internal corrosion of the rear trailing arms. The contact did not find that information listed in the recall notice, NHTSA campaign id number 09v123000; component: suspension rear or that the repairs would take more than a few hours. The current and failure mileages were 32,500.
Regular interstate driving, I then suddenly lost control, and crossed three lanes, darting back and forth across traffic and got it under control to the side of the road. There is where I discovered the rear right wheel was hanging off.
The contact owns a 2003 Hyundai Santa Fe. The front left trailing arm corroded, which caused the bar to separate from the wheel. The vehicle was repaired at a local repair facility. After the repair she received recall notice # 09v123000(suspension:rear). She sent receipts to the manufactures main office in reference to reimbursement. She received a letter rejecting her claim shortly afterwards. The failure mileage was 80,299.
While driving our 2001 Santa Fe, my stepson experienced driving difficulty when he could not easily control the direction of the vehicle. Upon investigation I found that the right rear wheel was bent outward approximately 30 degrees laterally. When the wheel was removed I noticed that the right, rear trailing arm had rusted through and collapsed. The left, rear trailing arm is also showing signs of rust-through. I have deemed this vehicle unsafe to drive and am thankful that nobody was hurt.
Left rear of vehicle dropped causing lane change , left rear tire rubbing on strut-shock , trailing arm broke left rear.
In April 2008, the right trailing arm of my 2001hyundai Santa Fe rusted through causing the rear of the vehicle to drop. Replacement was $712. Lat week (November 2008) the left trailing arm rusted through causing the rear of the car to drop, crashing through the strut, wheel balancing against side. This replacement cost $762. Hyundai never allowed for drainage in the trailing arms from 2001 to 2004. No recall as it happens in high salt states. I believe they are being investigated for this now. Very dangerous. We were lucky both times, but this has caused other vehicles to flip over and caused deaths.
We found that both rear trailing arms we completely rusted through. We had to get them both replaced by the dealer for $650 a piece. The old parts were discarded by the Hyundai dealer. The dealer thinks this is normal ware and tare on an 2002 vehicle. The problem that I have is that the rear trailing arms are a major suspension component. Fifty percent of the vehicle weight resides on these components. Hyundai should have build them with highest quality in mind. My opinion the rear trailing arms should have lasted longer then the fender on the car. Their was no event leading up to the suspension problem. One day the car felt like the wheel alignment was out. The vehicle was very hard to handle on the road. We then arranged for the car to get a wheel alignment. They said that they couldn't do a alignment because their is a suspension problem with the rear trailing arms. They also informed us that the car is not safe and to bring it to a dealer to get fixed. I feel this could have been a fatal accident!!!.
My daughter was pulling out of a parking lot and the right rear trailing arm failed because it had rusted and broke causing the rear tire to turn out and there was no control of the vehicle, she just got off the interstate running 70 miles per hour, this could have had a real sad out come. We are having both trailing arms replaced.
Vehicle: 2001 Hyundai Santa Fe I am concerned about the safety and reliability of a key suspension component: the right rear bearing arm. This component, which attaches the right rear wheel axle to the chassis completely failed during a drive on a secondary road at speeds under 55 mph on April 9, 2008. The steering wheel jerked to the right a quarter of a turn, and the vehicle almost flipped over. The vehicle was towed. My mechanic informs me that this component should last the life of the vehicle. In my case, it is completely corroded to the point where it could no longer support the weight of the vehicle and caused a structural failure. I have owned many cars, and have never seen a weight bearing suspension component fail under normal driving conditions. Had this failure happened on the freeway, I am sure the right rear wheel would have completed departed the vehicle resulting in a complete lack of control and probable disaster. We consider ourselves very fortunate that no one was hurt. However, the damage to the car was expensive. The cost of the repair was nearly $1,000. The cost of the suspension component alone was $567. 79. I consider this failure not a normal circumstance and would like someone to inspect the part and vehicle for complete analysis. I have the old part as well as digital photos of the failed component for your review as well as repair documentation. I would like Hyundai to cover the cost of this expensive repair. In my opinion, this component should never fail under normal driving conditions and certainly never fail in a vehicle that has never been involved in an accident. This failure has really shaken my confidence in Hyundai's design and engineering quality. If we had been on the highway, I am certain that an accident would have been inevitable.
A-frame of the driver side rear rusted through and my tire and wheel fell off.
For a few days prior to the incident, I thought I needed to have the brakes replaced on this vehicle. Everytime I applied the brakes, the car would swerve a little; then there would be a "thump" at the rear of the car. On the day of the incident, there was a significant noise at the rear of the car, so I looked in the back storage area thinking something was rolling around-found nothing. I continued driving a few miles, hearing the thumping noise again, I stopped and looked underneath the the rear of the vehicle thinking the spare tire bracket was broken--saw nothing. Later in the day, as I turned right there was a loud noise at the rear. I told myself to drive slowly--and then the right rear tire broke causing me to lose control of the car. Fortunately for myself, other drivers and Hyundai I was driving slow. The car was flatbedded to the Hyundai dealer, who told me that the rear trailering arm "snapped" off due to an impact. The service manager stated that he had never seen anything like that and wanted to wait for the company rep before deciding what to do. The rep insisted that rust had nothing to do with the part breaking and that I needed to pay 1100. 00 for the repair (which included a new brake line and shock due to the faulty part) the dealership then did not want to give me the part because it was "too rusty" to put in the car. This seems to be the 4th vehicle reporting the same problem. I do have the part and will be going to the local news media to complain about the safety issue not being addressed by the company.
2002 Hyundai sante fe. Consumer writes regarding a recall issue the consumer received a recall notice in the mail. She placed a call to three dealerships to try and get the vehicle inspected for the recall. All three dealerships could inspect the vehicle within a weeks time frame. However, the consumer was informed that if the vehicle was deemed unsafe to drive, they would not be able to fix the problem until may or June due to the back-up of repairs due to the recall. The consumer inquired about a loaner vehicle for the time the vehicle would be in the shop for repair and was told Hyundai was not providing loaner vehicles. The consumer also learned the recall had been effect since July 2009 and she wanted to know why was she just being informed. She was informed the notices were sent out in waves.
2002 Hyundai Santa Fe. Consumer express discontent regarding recall repair the consumer stated she is still waiting for the repair to be made to her vehicle. The consumer attempted to make two appointments, and both times she was told the parts were not available.
2002 Hyundai Santa Fe. Consumer writes to express thoughts that recalls were not handled properly and that further action is necessary. The consumer stated there was a loud creaking noise coming from the rear of the vehicle.
|Problem Category||Number of Problems|
|Front Suspension Coil Spring problems||
|Front Suspension Control Arm problems||
|Rear Suspension problems||
|Suspension Noise problems||
|Front Suspension problems||
|Front Suspension Lower Ball Joint problems||
|Ball Joint problems||
|Front Suspension Wheel Bearing problems||
|Automatic Stability Control (asc) problems||