16 problems related to fuel pump have been reported for the 2000 Jeep Grand Cherokee.
I have been getting the run around form customer service at Chrysler. I have a Jeep Grand Cherokee,and was planning on buying another. But>>> comments: --------- my 2000 Jeep Grand Cherokee with a 4l engine stalls when turning left if the fuel level in the tank is below 1/4. The VIN number is; 1j4g248s8yc343973 this is very dangerous, and could cause a serious accident if I am not able to get out of the way of oncoming traffic. Last week I had the local dealer check the vehicle. They said if it were the sensing unit in the gas tank, it would be covered under a recall. They said it was the fuel pump itself, not the sensor, and therefore, I would have to pay around $1000. 00 to have the fuel pump replaced. There is nothing wrong with the pump, there is something wrong with the pickup device whenthe tank level drops below 1/4, and this happens over a period of time. I have checked several web sites and found quite a number of people complaining about the same situation. I called Chrysler today at 1-800-992-1997 and was told I would have to speak with customer service at 1-800-853-1403. When I called this number I spoke to a representitive and I explained what the problem was and I was told the vehicle was too old for them to do anything about it. I asked to speak to his superior, and was denied a name. When I asked for a name, she asked "is anything else I can help you with and told me thanks for calling. This is not an anomaly with my 2000 Jeep grand cherokee, according to the sites I visited, this occurs from 95 and on intothe 2000 (s) Jeep. The Jeep died on my on a busy highway at 1/4 tank and I could not get out of the was of traffic in speeds of 70+mph. I thought I was going to die getting my vehicle to the shoulder of the road. This defect can cause death.
The contact owns a 2000 Jeep Grand Cherokee laredo. The contact noticed a fuel leak when fueling the gas tank. Fuel leakage in the presence of an ignition source could result in a fire. He contacted the dealer and a technician stated that because his VIN number was excluded from recall# 06e011000 (fuelsystem, gasoline: delivery: fuel pump), he was ineligible for a free remedy. The vehicle has not been repaired. The current and the failure mileages were 148,049.
Longer than normal cranking time due to a worn o-ring in the fuel module assembly or by plastic contaminant entering the fuel pump. Technical service bulletin #14-06-00 (provided by service garage).
Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; January 2000/brand new to sept. 2006. . . Some pd. Under warranty others after 2004 not; even though the defects usually do not happen to a Jeep Grand Cherokee/fully loaded. The last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 Jeep liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last Friday 9/15/2006 we asked about the Grand Cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon. . . $35,000. 00 is what I paid. We called Chrysler main customer service and was only told were sorry, the age of the Jeep and past warranty. . . What does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. No matter the age of the vehicle. . . Safety is safety. And if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles.
Jeep Grand Cherokee fuel pump failure. It is difficult to start. Often you have to turn the key on and off 3-5 times before you attempt to crank over the engine. This will build enough pressure in the tank to get it started. The other method you must use is to turn the engine over for 5-10 seconds, and it will never start doing this the first time, but then when you let off the key for 5 seconds, and start again, it will finally crank the engine over. This gets old, and is very difficult to explain when selling the vehicle. To top it off, the fuel pump is in the tank making it very labor intensive to fix. My ase certified mechanic says he has fixed several with this problem, and it is a wonder why this has never been recalled.
Air conditioner fan and control box has been repaired and replace mulitple times now and again is broke. The brakes/rotors are bad handling and the fuel economy does not get what even the computer stated.
Vehicle has 24,292 miles and it will not start on first try. Long cranking time. Dealer says it needs new fuel pump module and will cost approx $500. 00! appears to be common problem from NHTSA other complaints. Dc refuses to fix and refuses to give me written notification why not. Only verbal refusals in spite of my writng them requesting written refusal and reason for no goodwill gesture on their part. Appears to be at least 3 tech svc bulletins about this same (long crank time) issue.
Very hard to start. Have to give it a little gas to start. Rarely starts on first try. Dealer is replacing fuel pump/fuel tank o-ring. Fuel tank has to be drained to replace o-ring. O-ring is a $15 dollar part. Total bill to replace is $188. 90 including tax and labor. . . Ouch!! obviously fuel system is sucking air as a result of faulty o-ring. Vehicle only has 38,000 miles.
Vehicle has less than 40,000 miles and the fuel pump seal has deteriated causing very hard starting after the vehicle sits for several hours. Dealer said they are seeing a number of these failures. Repair cost is sevreal hundred dollars for a small o-ring gasket.
This vehicle has been to the dealer 3 times for fuel leaking from the top of the tank after filling it up at the gas station. Fuel pump was replaced as well as tank. Condition goes away and then returns again 9-12 months after repair. Obdviously parts are failing for the same reason. Car will lose approx. 3 gallons after leaving gas station driving down the road. Someone is going to end up dead if they dont correct this. Vehicle is out of warranty, but problem is related to the same recall. I cant afford the parts and labor to repair it, leaving me no choice but to drive it.
Hard starting. . . Fuel pump replaced and problem corrected. . Had to pump the gas pedal lightly then turn the key to get the beast started. . And I mean a beast !. . Rough idleing engine, noisey diesel like sound from this poorly designed and engineered hunk of metal. . A true embarrsement fro the Chrysler engineers. . I must say one thing. . They are consistent in designing a good looking vehicle. . But beauty is only skin deep. . For this vehicle is a consumers nightmare. . Stay away from these trucks.
Consumer had to replace five individual brakes in five years. First was the front brakes and rotors, then it was the front brakes and rotors again about seven months later. Then almost a year later, had them replaced again. A year after that had the rear brakes and rotors done. Finally had the front brakes and rotors again. The mechanic told consumer that the rotors were warped, and that they could barely get them off of the car. When I first noticed this, the brakes started to seem like they were not as effective as they should be. Then, about a week later, the car will start to vibrate as I press the brake pedal, and the vibration starts in the brake pedal, and continue to vibrate until the whole car is shaking. It took a long time for the vehicle to crank. The dealer replaced the fuel pump o-ring and shims.
Transmission has a constant problem w/reverse, loud noise and rough engagement Jeep stated it's normal to factory/specs. Steering column has knocking noise and is loose/play. Has been replaced once. Same problem exists with steering column & Jeep refuses to fix. Jeep says it's normal to factory/specs this time. Fuel pump has been replaced due to vehicle not starting due to pressure problem in fuel pump. Vehicle sometimes does not start after fuel pump replaced. Jeep states it's normal to factory/specs and refuses to fix.
Vehicle shakes hard when braking. Also, /had to replace fuel pump at almost 22,000 miles.
Consumer started experiencing problems with the brakes nine months after purchase. The consumer had rotors replaced several times. There was an excessive crank when the consumer attempted to start the vehicle, the dealer replaced the fuel pump quad ring. The tail light bulb and water pump was replaced.
While driving vehicle will just stall out without any warning. Contacted dealer. This is a result of the fuel pump being defective.