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Automatic Transmission Park/neutral Start Switch problems of the 2001 Jeep Grand Cherokee



42 problems related to automatic transmission park/neutral start switch have been reported for the 2001 Jeep Grand Cherokee.

car   Automatic Transmission Park/neutral Start Switch problem 1
Failure Date: 08/27/2002

We own a small store and my husband had pulled up to the GA tank to fill up the Jeep. He got out and proceeded to put gas in the tank when it suddenly jumped into reverse and sped backward. The Jeep was going at an excessive speed and the door was open, it hit a post and bent the door back. My husband proceeded to jump into the Jeep and applied the brakes and skidded to a stop. My husband pulled some muscles in his chest and bruised some ribs. I have contacted Chrysler and a consultant has been sent out, but in my calls to the company I have not been able to talk with anyone that can tell me what to do or where to call.

car   Automatic Transmission Park/neutral Start Switch problem 2
Failure Date: 08/23/2002

Car was in park with engine running with no one in the car and vehicle suddenly jumped into reverse, began backing up and picking up speed. The car traveled in a wide circle crossing backwards across all lanes of traffic. A man at the scene chased the vehicle got the door open and attempted to stop the vehicle. The car ultimately picked up more speed, jumped a curb and crashed into a metal fence. The man injured his shoulder as he attempted to stop the vehicle. Thankfully the only other vehicle at the scene witnessed what was happening and managed to escape damage or injury.

car   Automatic Transmission Park/neutral Start Switch problem 3
Failure Date: 06/28/2002

SUV put in park in drive way, exited SUV and walked around behind SUV to talk to child in yard, left the driver side door opened. Turned from talking to child to return to vehicle and noticed it was moving quite fast in reverse. Attempted unsucessfully to enter car from passenger side. Noticed SUV turning into safe direction from people, pets, and property and toward trees. Closed door on passenger side. SUV driver side door hit tree, bending the door completely forward into the front quarter panel and riping interior of door off. Luckily no one was injured, or more property damaged.

car   Automatic Transmission Park/neutral Start Switch problem 4
Failure Date: 05/19/2002

While driving 45 mph vehicle shifted from drive to neutral, vehicle still at dealer at this time.

car   Automatic Transmission Park/neutral Start Switch problem 5
Failure Date: 04/06/2002

I left my job site, exiting at a gated driveway. I placed the car in park, or so I thought, and operated the parking brake. I then exited the vehicle with the motor still running, in order to close the gate behind the vehicle. As I turned back to the vehicle, after locking the gate, I immediately noticed that the "reverse back-up lights" were on. That was a positive indication that the vehicle's transmission was in "reverse" not "park. " luckily, the vehicle did not move towards me. I then re-entered the vehicle via the driver side door, and observed that the gear shift lever was actually in "reverse" confirming what was indicated by the back up lights being on. Puzzled that this happened, I attempted on several tries of shifting the gear shift lever to ascertain if I could recreate the same condition (I. E. , of shifting into "park" by "feel" and actually stopping in "reverse" one position short of the "park" position). I was able to do so, that is, incorrectly stopping at "reverse. " since I drive this car at night most weeknights, I would normally shift the car into "park" by feel. Please note that I spent nearly six years servicing Jeeps, trucks and other wheeled vehicles for the national guard as a reservist, and as such feel fully qualified to offer the following description of the problem. Suffice it to also point out that the parking brake will not hold the vehicle from moving while fully operational if the accelerator is pressed while the vehicle is in "reverse. " the "defect" or shortcoming in this case, appears to be the result of a faulty safety button that is an integral part of the gear shift lever mechanism. I noticed a distinct pattern of the shift lever stopping at "reverse" as if in "park" if the button is not completely pressed while shifting the lever forward towards "park. " the button mechanism has a range of motion that allows an incomplete protective action, stopping the lever at "reverse" one notch short of "park. ".

car   Automatic Transmission Park/neutral Start Switch problem 6
Failure Date: 01/31/2002

Vehicle went from park to rolling forward. I jumped in to brake but vehicle did not respond. Rolled forward hitting my house and kept going across lawn and hit neighbor's house. Airbags did not deploy. Cops did not report what I told them happened instead they wrote what they thought happened but the fact is that the vehicle moved when it shouldn't have, brakes didn't respond, and this shouldn't have happened. How can I put my family in this car even after they fix it?.

car   Automatic Transmission Park/neutral Start Switch problem 7
Failure Date: 01/27/2002

Vehicle was idling in park gear, and emergency brake was activated. When driver walked in front of vehicle to adjust a real-estate sign vehicle started moving forward and pinned driver between sign and vehicle. Driver was bruised from being pushed into a post, and was forced to the ground when driver's left foot was ran over by the wheels. Driver was able to chase down vehicle, moving approximately 4 to 6 mp, on a broken foot and bring vehicle to a stop. Vehicle has not been examined to determine cause of problem. Reference investigation: ea 01-017. Please provide any additional information / documentation.

car   Automatic Transmission Park/neutral Start Switch problem 8
Failure Date: 01/06/2002

While parked and engine was shut off, vehicle started rolling backwards for a distance of approximately 40 feet before driver was able to pull the emergency brake, and bring vehicle to a stop, dealership has not examined vehicle to determine the cause for this problem. Consumer stated that dealer could not find anything wrong.

car   Automatic Transmission Park/neutral Start Switch problem 9
Failure Date: 01/03/2002

After putting vehicle in park position, vehicle rolled backwards, across city street into parked vehicle.


 
car   Automatic Transmission Park/neutral Start Switch problem 10
Failure Date: 01/03/2002

After leaving vehicle in idle it started ot roll back and ran into traffic, hitting two other vehicles. Contacted dealer.

car   Automatic Transmission Park/neutral Start Switch problem 11
Failure Date: 01/01/2002

While vehicle was parked and was idling it shifted into reverse and started going downhill, hitting another vehicle. Contacted dealer.

car   Automatic Transmission Park/neutral Start Switch problem 12
Failure Date: 12/19/2001

Consumer stated vehicle was in park with engine running, and emergency brake not applied, when vehicle suddenly went backward and hit a cement pole, and then hit vehicle. Consumer had neck surgery previously, and suffered neck injuries due to this occurrence. .

car   Automatic Transmission Park/neutral Start Switch problem 13
Failure Date: 12/17/2001

Vehicle was in park, engine running/ emergency brake not applied. Consumer got out, and at that moment vehicle suddenly went backward. Vehicle hit garage door before consumer was able to jump in and shut off engine. No injuries. Damage to vehicle about $ 4500. 00.

car   Automatic Transmission Park/neutral Start Switch problem 14
Failure Date: 11/13/2001

On the road in front of my house, I put my Jeep into park with the engine idling. I got out of the Jeep, walked up my driveway and picked up my newspaper. When I turned around I saw my Jeep roll up over the curb and across my front lawn. I ran after the Jeep and just as I was jumping into the driver seat, I was knocked out of the Jeep, when the driver's side door crashed into a street lamp post and smashed into me. My Jeep rolled down the road and through neighbor's yards for approximately . 2 of a mile. My Jeep cashed into and damaged a cable and telephone utility box, two sections of a wrought iron fence, 2 sections of a wooden privacy fence, bushes, one tree, an electric outlet and two clapboards on the bottom of a house. When I finally caught up to my Jeep it was still idling and the gear shift was in park.

car   Automatic Transmission Park/neutral Start Switch problem 15
Failure Date: 10/20/2001

While vehicle was parked and still running, had shifted into reverse with foot on brakes, and vehicle suddenly accelerated backwards. Struck a truck and another vehicle that was parked. One person was injured in accident.

car   Automatic Transmission Park/neutral Start Switch problem 16
Failure Date: 10/19/2001

Vehicle jumped from park to reverse while it was idling and parking brake was engaged, causing damage to vehicle. Dealer has been contatced. Vehicle was parked on a slight incline. Jg.

car   Automatic Transmission Park/neutral Start Switch problem 17
Failure Date: 10/06/2001

Pe 01-021/roll away in park: while parked and idling, vehicle inadvertently jumped out of gear and commenced to roll backward onto driver's foot while he was opening an entrance gate. Vehicle continued on into wooded area before stopping. Dealer and manufacturer were not notified at this time.

car   Automatic Transmission Park/neutral Start Switch problem 18
Failure Date: 10/06/2001

Consumer backed out of garage and put vehicle in park, when she got out the vehicle started rolling backward. Consumer was able to hop back in and stop vehicle. Consumer's vehicle side swiped another vehicle in the process.

car   Automatic Transmission Park/neutral Start Switch problem 19
Failure Date: 09/12/2001

While idling car dropped from park to drive, pinning me against rear of garage and crushing snowblower. Car had to be in park for me to get out since car rolls when in gear without brakes.

car   Automatic Transmission Park/neutral Start Switch problem 20
Failure Date: 08/30/2001

Jeep was left running in park. After approximately 2 minutes vehicle shifted from park to reverse and proceed at a relatively fast speed in a circular direction for about 100 yards until it struck a parked 5th wheel trailer. It caused severe damage to both vehicles. It narrowly missed several people in the area. When I contacted Jeep they stated that there could not possibly be a problem.

car   Automatic Transmission Park/neutral Start Switch problem 21
Failure Date: 08/21/2001

While motor was still running consumer got out and opened gate. Vehicle started moving in reverse while in park. Consumer shifted to drive and vehicle was still moving in reverse. Then, shifted vehicle into park with foot on brake, cut vehicle off twice, and it kept going in reverse. Second time, upon starting vehicle, it wouldn't start up. Had to be towed to dealer. Tow truck driver pointed out that electrical wires were burned, and plug beneath when it was towed first time, was gone. Vehicle at dealership.

car   Automatic Transmission Park/neutral Start Switch problem 22
Failure Date: 08/19/2001

Vehicle was pulled into garage and was shifted into park. Owner's husband stepped out of the vehicle at which time it shifted into reverse on it's own slamming the open drivers side door into the garage wall. This slowed the vehicle long enough for him to jump in and put on the brake. Significant damage was done to drivers side door requiring body work. No response from manufacturer to date.

car   Automatic Transmission Park/neutral Start Switch problem 23
Failure Date: 08/18/2001

Vehicle was parked and running inside garage. Consumer was attaching a boat to vehicle, and he was on a hill. Vehicle jumped into reverse, and backed out of garage with boat, and pinned consumer down.

car   Automatic Transmission Park/neutral Start Switch problem 24
Failure Date: 08/18/2001

While idling, gear shifter jumped from park to reverse. Dealer has been contacted.

car   Automatic Transmission Park/neutral Start Switch problem 25
Failure Date: 08/01/2001

The engine was idling and the vehicle was in park in the owners garage. The driver exited the car leaving the car door open. The vehicle jumped from park to reverse and rolled backwards out of the garage. The open car door first hit the driver knocking the driver to the floor, the the door hit the front edge of the garage bending the car door backward and pushing the door into the vehicles' left front quarter panel.

car   Automatic Transmission Park/neutral Start Switch problem 26
Failure Date: 07/22/2001

Was towing a boat trailer. Stopped the vehicle and put in park. Exited Jeep and it jumped from park to reverse. Vehicle backed down street with boat attached. I chased and tried to jump in, fell, scraping knee. Fortunately the trailer jacknifed at that time just before the car would have run over me. My belief is that the flexible plastic cover over the button ont he shift lever became wedged in the button preventing the button from releasing and enabling the lever to jump from park to reverse.

car   Automatic Transmission Park/neutral Start Switch problem 27
Failure Date: 07/20/2001

Jeep Grand Cherokeee problem. Car slipped from park into reverse, smashed into car behind me on the street. I'd pulled over to put it into park to get something out of the backseat. . . Engine was running. I was at curb. Got out, left driver door open, it hit me, couldn't get back into car to stop any of this from happening, had to let it go back and hit a parked car.