Power Window problems of the 2004 Jeep Grand Cherokee

33 problems related to power window have been reported for the 2004 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Jeep Grand Cherokee based on all problems reported for the 2004 Grand Cherokee.

car   Power Window problem 1
Failure Date: 08/20/2010

The window regulator keeps failing in the rear passenger window. It can be rolled down but won't go back up. The most recent time, a 6 year old was in the rear passenger seat and pushed the window button we heard a loud pop and the window dropped in the door. It will not come back up. To replace this part is $400+ and the mechanic said that he sees this problem all the time in '00-'05 Jeep Grand Cherokees.

car   Power Window problem 2
Failure Date: 07/17/2010

2004 Jeep Grand Cherokee limited - passenger side front power window stopped working. Also blower on heating/ac unit works intermittently.

car   Power Window problem 3
Failure Date: 05/16/2010

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the driver side window opened and fell into the door panel without engagement. The vehicle was taken to the dealer where she was advised that the window regulator would need to be replaced. The vehicle was repaired. The exact same failure recurred on the front passenger window within months. The passenger window was replaced by the dealer. The failure mileage was approximately 67,590.

car   Power Window problem 4
Failure Date: 01/29/2010

2004 Jeep Grand Cherokee ltd overland window on front passenger side, suddenly fell down into door. (they are electric windows. ) away from home and female, inclement weather, and unable to lock car to secure while doing business in an area that was not very safe. Sits on plastic track and napa said it is a known occurrence, replaced with metal track. Two months later the same thing happened to the drivers window, parked for event came out that window is half way down. Had guest traveling with me 30 had to drive 30 miles at night on freeway, inclement weather with window down. Just waiting for the back windows to fall into door, will replace when I can afford to. This is definately a manufactures defect.

car   Power Window problem 5
Failure Date: 01/01/2010

Defect with motor and regulators in windows.

car   Power Window problem 6
Failure Date: 04/19/2009

The contact owns a 2004 Jeep Grand Cherokee. Ever since the vehicle was purchased, the contact has experienced several failures with the windows. When proceeding to roll down the front passenger side window, it drops down into the door jam. The vehicle was taken to the dealer and they determined that the regulator assembly failed. The window was repaired at the cost of $450. While driving 25 mph, the rear driver's side window also dropped down into the door jam. The vehicle was taken to the dealer and they determined that the regulator assembly failed again. The window was repaired at the cost of $106. 50. One year later, while driving 65 mph, the driver's side window dropped down into the door jam. The vehicle was taken to the dealer and is in the process of being repaired. In addition, when the contact opened the sunroof, she was unable to close it back. The vehicle was taken to the dealer and they stated that the motor failed. The vehicle was repaired. The contact is in the process of notifying the manufacturer. The failure mileage was 239 and current mileage was 20,230.

car   Power Window problem 7
Failure Date: 12/20/2008

I bought my 2004 Jeep Grand Cherokee in 2006 (2nd owner) since then I have replaced the driver's side front window regulator ($400) and now the passenger front needs to be replaced. . . I have a rubber scraper stuck in it to keep the glass up until a recall is made.

car   Power Window problem 8
Failure Date: 06/03/2008

The contact owns a 2004 Jeep Grand Cherokee. Within the past two years, all four window regulators were replaced. During the first instances, the front passenger side window continued to roll down on its own. When the rear driver's side window began exhibiting the same failure, the contact had the window sealed to prevent it from opening. On each occasion, the window gradually lowered and would not stop. The current mileage was 79,253 and failure mileage was 50,000.

car   Power Window problem 9
Failure Date: 02/27/2008

I have had 3 window regulators break in my 2004 Jeep cherokee. The regulator itself is a faulty product, made of cheap plastic instead of something that is built to last with metal. Daimler-Chrysler took a major shortcut to save a few bucks and now Jeep owners are paying for it. Each window regulator costs about 277 dollars from a Jeep dealership, and they charge $500 for parts and labor to fix 1 (one) regulator. I've had 3 fail and replaced, so I've paid $1500 on a 4 year old american vehicle. . . On the windows!! this is ridiculous and this product should be recalled, and Jeep owners should be reimbursed for all expenses, or have all 4 window regulators replaced free of charge.

car   Power Window problem 10
Failure Date: 12/10/2007

Both 2004 Jeep cherokee special editions were purchased the same day at the same dealer, both in the past 6 months have need the window regulator replaced on the front passenger side.

car   Power Window problem 11
Failure Date: 12/04/2007

While driving at 55 mph on interstate 45n, we heard a loud "pop", almost like a tire exploding. The driver side window collapsed inside the door, the noise and change in the environment caused the driver, my spouse, to snap her head in the direction of the wind and noise. She has pain in her neck from turning so quickly. Realizing we were not being hit by another vehicle, she looked back to the road ahead where her attention should have been, only to realize she had seconds to avoid running off the road. When we pulled over to inspect what was happening, our little dog jumped out the window onto interstate 45. Thank god we were able to get her to safety before the day got worse. We called our local dealer whom we paid a considerable amount of "cash" for the 2004 Jeep cherokee special edition, they advised us it would cost $75 to diagnose the problem, most likely the windows regulator, $250 dollars for the part and $150 for the regulator. I asked about the vehicles warranty and was advised it was only 3 years. Not sure what a window regulator was, I searched the internet, to learn that thousands of Jeep owners have had this issue during the first few years of ownership. It appears there is a serious issue with these window regulators and the issue is being ignored by the manufacturer. This is an extremely dangerous condition and we are fortunate it did not result in a major incident. The design and/or mechanisms need to change to improve the safety of those navigating in a Chrysler Jeep product. Bi shared my concerns with the service manager at the dealership I bought the SUV. I was treated with respect when I was buying, but now my concerns fall on deaf ears. This won?t help me, but I hope it prevents someone from a similar experience. I will sell the vehicle at a reduced price, my spouse is afraid to drive it. She fears it happening again spontaneously and on all four windows.

car   Power Window problem 12
Failure Date: 11/25/2007

2004 Jeep Grand Cherokee-drivers side window regulator broken in September. It cost $260 to replace. Yesterday (November 25th), passenger side window fell. Will cost a couple hundred more to replace the second window.

car   Power Window problem 13
Failure Date: 09/15/2007

I bought a new 2004 Jeep Grand Cherokee from hoover Chrysler/Jeep in summerville SC. While still on warranty the drivers side automatic window failed to the down position due to a defective regulator. This occurrence happened in our second year of ownership and was repaired by the dealership. The same failure occurred again to the drivers side rear window on 4/4/07 and again to the passengers front window on 9/15/07. All of these failures were attributed to a common regulator neither the local dealership nor Chrysler corp. Has issued any recall or admitted any capability for this obviously defective part.

car   Power Window problem 14
Failure Date: 08/27/2007

Passenger side window regulator broke - this type of part should not break on a 2004 vehicle. As I read online there are many many complaints about this problem. Apperently there are so many problems with this part, my local auto-zone store could not even order the part from their supplier. Jeep dealers want in excess of $400 dollars for parts and labor to fix this. Major incoveince considering my vehichle cannot be used now for at least a week and I will need to take a limo to and from the airport at an expense of $270 roundtrip until the part gets delivered. This simply is not a part that should fail especially in a car that is only 3. 5 years old -.

car   Power Window problem 15
Failure Date: 08/27/2007

I have a 2004 Jeep cherokee, my drivers side window made a bang noise (sounded like someone hit the door with a bat) and the window slid down into the door! it scared me! I took in the next day to get it fixed. . . . $400!! and the man told me he's had several of these come in and he's had to replace. I think Jeep should recall them and fix them. I've looked out online and there are several complaints about the plastic parts in the door that work the window.

car   Power Window problem 16
Failure Date: 07/11/2007

On 7-11-07 passenger side front window rolled down and would not roll up. Dealer advised it was a window regulator failure. Cost $389 to fix. On 9-25-07 driver side front window rolled down and would not roll up. Dealer advised it was again a window regulator failure. Cost $384 to fix. Dealership very cooperative and explained problem was no uncommon for the vehicle and stated this has happened to many persons owning the same vehicle. Advised another vehicle same year was in the shop at the same time with the same repair.

car   Power Window problem 17
Failure Date: 06/10/2007

Rolling down the driver's side window in 90 degree temperature, I heard a large thump. Window would not roll back up. Window regulator busted. Replaced window regulator.

car   Power Window problem 18
Failure Date: 06/07/2007

I had to replace a window regulator on the 2004 Jeep grand cheerokee. This was the third time, all different windows.

car   Power Window problem 19
Failure Date: 04/28/2007

The 2004 Jeep cherokee with 42,000 miles on it had window regulators on both front doors malfunctioned on separate occasions. One regulator was covered under warranty and replaced by the dealership. I paid another party to replace the other regulator. This could have resulted in an unsafe situation due to no control over the window units. On one event it was raining ,and on the other event, the car was parked in a public parking lot.

car   Power Window problem 20
Failure Date: 03/02/2007

In June of 2006, my front passenger window fell down. I took it to the dealership to be replaced and was told it was the regulator. I had to pay $200 out of pocket. The same exact thing happened to my left passenger window in March of 2007. This time it cost me over $400. Daimler Chrysler has not been cooperative. Obviously this is a Jeep defect as the same thing has happened to both windows, both of which I rarely use.

car   Power Window problem 21
Failure Date: 02/28/2007

Rear passenger (electric) window fell down and would not go back up. I purchased an extended warranty when I purchased the vehicle (70k) with a $100 dollar deductible. I took the vehicle in to have the problem fixed and was charged a $98 fee to look at the problem. I was called the next day and informed that I would have to pay another $98 to further diagnose the problem. When I told the dealership I would not pay anymore money because of my warranty, they disconnected the switch and rolled the window up instead. This problem remains unresolved.

car   Power Window problem 22
Failure Date: 09/20/2006

While driving, my rear right passenger side window assembly failed allowing window to slide all of the way down. The sudden noise startled me and nearly caused me to crash. This is the second time that this has occurred but the 1st time it happened to the front passenger side window. The dealer ship has charged me over $500 each time they replace the part. I reported this to daimler-Chrysler and they told me the were "documenting my concern". I am scared to drive this vehicle. Please warn others.

car   Power Window problem 23
Failure Date: 08/05/2006

I returned to my car to find that the passenger window dropped down into the door. The car was taken to the dealership. Dealership staff indicated that this is common in the 2004 Jeeps. The cost to repair this is $480. 00.

car   Power Window problem 24
Failure Date: 08/01/2006

While setting in 2004 Grand Cherokee limited, with driver window half down, I started to put up, when pop. Like a rock hit it. Then it fell into the door. Getting estimate now in the range of $400. 00. That day it was 100 degrees. This next week will see temp the same with thunderstorms popping up.

car   Power Window problem 25
Failure Date: 12/30/2005

2004 Jeep Grand Cherokee with heated seat issue. Consumer states that the vehicle has been taken to the dealer several times for the heated seat problem. She also states that there is a wire or rod poking through the driver seat. The consumer also stated the transmission failed, there was a problem with the power steering, the blend doors in the heating system, the passenger side window fell down in to the door panel, and the hood struts failed. The consumer stated the heated seat issue had been recalled. The engine light illuminated and it was determined that the oxygen sensor needed to be replaced.

car   Power Window problem 26
Failure Date: 12/10/2005

The first time the driver side window fell into my door and it cost $200 to fix it, the second time the passenger side window fell into the door I contacted Jeep and they paid half but because of labor cost I still paid $200, the third time was the back driver side window and now Jeep refuses to pay.

car   Power Window problem 27
Failure Date: 09/28/2005

2004 Jeep Grand Cherokee laredo, about 3 months ago, while putting the passenger front window up, it just fell into the door. Today, the same exact thing happened to the driver side front window. See this issue over and over again on multiple forum/message boards. Is anyone going to do anything about this?.

car   Power Window problem 28
Failure Date: 09/10/2005

I have a 2004 Jeep Grand Cherokee with 38,000 miles. The other day I was rolling up the driver side window when I heard a pop and noticed that the window was sinking into the door. Turns out it was the window regulator. This seems to be a very common problem as you can find all sorts of mention of it in the forums online. 320 - 390. 00 to fix as well.

car   Power Window problem 29
Failure Date: 07/25/2005

I own a 2004 Jeepgrand cherokee laredo, on July 13 aprox my window on the drivers side fell down and the window regulator had to be replaced at cost of $391. Again on aprox July 22 the front passenger window fell down-same thing the regulator had to be replaced, again $391. I have the 2nd broken regulator. This caused the car to be open to 100+degree heat and vandalis as there was no way to secure it with out a window. I wrote to Jeep manufacturer to no avail.

car   Power Window problem 30
Failure Date: 07/01/2005

2004 Jeep Grand Cherokee lost all electrical power inside vehicle on multiple occasions. The consumer was told the problem was a faulty bcm. However, the same problem recurred one month later. In oct 2005, the consumer experienced unwanted acceleration while he was pulling into the garage and hit another vehicle. The consumer stated the check engine light would occasionally come on and then go of. Then the rear hatch light would come on, the tire pressure light and the security system stopped working. The dealer then found a broken ground wire in the engine harness. The windows were inoperative.

car   Power Window problem 31
Failure Date: 09/17/2004

Bought a 04 Jeep Grand Cherokee laredo 2 weeks ago. When driving down the highway with both back windows down, a loud noise occurs sounding like a flat tire. If you crack a front window the noise goes away. I called the 800 number in the warranty book and they said it's a design flaw.

car   Power Window problem 32
Failure Date: 07/26/2004

Front power windows falling down.

car   Power Window problem 33
Failure Date: 05/11/2004

My wife and I own two Jeep Grand Cherokees, a '99 the an '04. In 1999, Jeep changed the design of their Grand Cherokees and one design change poses a safety risk to passengers in the back seats, especially young children. Models produced starting in 1999 allow for the windows in the back seats to roll down, leaving a gap between the window and the frame on that part of the window closest to the rear seat passenger. The 1998 Jeep allowed for the window to be rolled down and the gap between the window and the frame was at the front of the window, furthest from the passenger. On several occassions we have rolled down the windows and my children (ages 2 and 4) , attracted by having the wind hit their hand, have stuck their fingers between this gap area. When the windows are rolled up, their fingers get crushed between the window and the frame. I have previously contacted Jeep about this problem and they were only concerned about was whether my children's fingers were broken. Their solution, use the window locks on the driver's console. However, that does not solve the problem. I can only guarantee their hands are not in the windows by turning around and continuing to look as I roll the windows up. This is distracting and not a safe course of action. But this was their recommendation. My wife and I did not pay tens of thousands of dollars for vehicles that cause pain to our children. Whether they have broken their fingers is irrelevent and really shows a lack of responsibility by Jeep. I spoke to representatives of Jeep and they are well aware of this problem. From our conversation, only if my chidren suffered broker fingers would they compensate us and/or correct the problem. Apparently, no broken bones means its not their problem. I would think a company would rather be proactive and not reactive. (the date below is when the latest incident occured but this has occured multiple times. ).

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