Five problems related to power steering fluid have been reported for the 2012 Jeep Grand Cherokee.
Seal fails prematurely on rack and pinon. It leaks into boot sealing the connection between the end of the rack and the inner rods, which masks the problem. Because the vehicle is not dripping fluid the leak goes unnoticed. I see this as a serious issue, as most people do not expect the rack & pinion to fail at such an early interval they are probably not checking fluid levels. . This could potentially cause lack of steering and result in many accidents. Jeep is ignoring the problem, message boards on internet are full of people reporting this issue. I would like to see it investigated.
Last Saturday (01/31/2015), I got 48k service done on this Jeep. Yesterday (02/02/2015) the steering wheel got jammed when my wife was reversing the vehicle from the driveway. We found out that the power steering fluid was missing. I took the Jeep back to the dealer and they found that the power steering fluid container is leaking.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle was leaking power steering fluid. As a result, the vehicle jerked while turning left or right. The manufacturer was not made aware of the failure. The failure mileage was 32,000.
We had noticed a small puddle of fluid in our garage and took car to be serviced at Jeep. They said it was transmission fluid and fixed the problem. Next day we drove 500 miles to oliver bc and when we stopped the car, we noticed a larger puddle of red fluid from the left front area under car. The car was difficult to steer and realized it must be power steering fluid that was leaking. We took it to a dealer in pentiction, bc and they said that there was no power steering fluid left in the system. They "located power steering leak, as clamp was not released, they released clamp, cleaned off the fluids, refilled reservoir, road tested and no leaks. " we then drove another 300 miles to our destination and have not had any leaks and the power steering seems fine. We just bought the car in may and it only has 2100 miles on it.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 1 mph in the driveway, a loud noise emitted from outside of the vehicle and suddenly the steering wheel became difficult to turn. The contact noticed an excessive amount of steering fluid leaking onto the ground. The vehicle was towed to an authorized dealer, where the power steering hose was reconnected. The malfunction recurred twice and each time the vehicle was towed to the dealer. There were other repairs performed at different times, which consisted of replacing the power steering pump and cooler. In addition, the power steering rack and hoses were replaced. The manufacturer was notified of the problem. There was currently an open investigation under NHTSA action number pe12020 (steering:hydraulic power assist:hose, piping, and connections). The manufacturer was notified of the defect. The approximate failure mileage was 3,000.