Jeep Grand Cherokee owners have reported 70 problems related to steering gear box (under the steering category).
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that intermittently the steering column locked while driving. A technician from the dealer concluded that his VIN was excluded from recall # 03v079000, steering gear box other than rack and pinion; therefore, he was ineligible for a free remedy. No repairs were made. The failure mileage and current mileages were 82,000.
See all problems of the 2004 Jeep Grand Cherokee.
The contact owns a 2001 Jeep Grand Cherokee. While making a right turn at 30 mph, the steering made a noise. She took the vehicle to the repair shop and the mechanic stated that the gear box failed. The mechanic replaced the gear box assembly at the cost of $329. 83. The manufacturer stated that her VIN was not included in NHTSA campaign id number 01v007000 (steering:gear box (other than rack and pinion). The failure mileage was 67,657 and current mileage was 67,757. Updated 09/23/09. Updated 09/23/09.
See all problems of the 2001 Jeep Grand Cherokee.
The contact owns a 2004 Jeep Grand Cherokee. While driving at any speed, the steering wheel becomes very difficult to steer and locks up for 5- 10 seconds. The failure occurs intermittently. The dealer is not taking responsibility for repairing the vehicle. Through research, the contact discovered NHTSA campaign id number 03v079000 (steering:gear box (other than rack and pinion)); however, the manufacturer stated that the VIN was not included in the recall. He believes it should be repaired under the recall because it is experiencing the same defects. The failure mileage was 41,000 and current mileage was 46,000. Updated 4/14/09 updated 04/17/09.
The contact owns a 2004 Jeep Grand Cherokee laredo. The contact stated that it requires increased steering effort when turning the steering column, which increases the risk of a crash. He contacted the manufacturer in reference to recall# 03v079000 (steering:gear box (other than rack and pinion)). Upon contact a representative advised him that because his VIN number was excluded from the VIN range, they would not assume any responsibility for the repairs. As of current date the vehicle has not been repaired. The failure mileage was 72,000. The current mileage was unknown.
The contact owns a 2004 Jeep Grand Cherokee. The vehicle vibrated and made a rubbing noise in the steering when making a left turn. The dealer stated that the VIN was not included in NHTSA campaign id number 03v079000 (steering:gear box (other than rack and pinion)). The current and failure mileages were 68,200. Updated 09/15/08 the consumer stated when turning to the left, friction was felt in the steering wheel and a scrubbing noise was present for at least 6 months. Updated 09/18/08.
The contact owns a 2002 Jeep Grand Cherokee. The contact received a safety recall notice for NHTSA campaign id number 06v199000 (engine and engine cooling: cooling system:fan) and took the vehicle to the dealer for repair. She was informed that her VIN was not included in the recall and paid $315 for the repair. The failure mileage was 100,677. Updated 09/15/08
the gearbox had seized. Updated 09/18/08.
See all problems of the 2002 Jeep Grand Cherokee.
Steering failure steering wheel froze while turning left in the middle of on coming traffic nearly escaping accident.
The contact owns a 2003 Jeep Grand Cherokee. The contact heard a high pitched noise near the front of the vehicle and discovered a large oil spill from beneath the hood. The contact attempted to drive the vehicle at 10 mph, but found it difficult to steer. The vehicle was towed to the dealer and it was discovered that the steering box was cracked due to wear and tear. The failure was remedied. The current mileage is 42,550 and failure mileage was 42,500.
See all problems of the 2003 Jeep Grand Cherokee.
- the contact called regarding the 2004 Chrysler Jeep Grand Cherokee. The contact attempted to park, but the vehicle lost power steering. The vehicle eventually regained the power steering. The dealer/manufacturer advised the contact that the steering gear needed to be replaced. The contact stated recall 03v079000 was for the same failure. However, the manufacturer stated that this vehicle was not included in the recall due to the VIN. Update 05/04/tr.
- the contact stated that while driving whining noise was heard upon turning the vehicle to the right at low speeds, no problem at all on highway speed. The contact stated there was NHTSA recall campaign 99v312000 regarding the steering: gear box (other than rack and pinion). The vehicle has the same problems as indicated in the recall. However, it was not included in the recall due to the VIN. Jrb. Updated 01/29/07.
See all problems of the 2000 Jeep Grand Cherokee.
1997 Jeep Grand Cherokee. Turning vehicle in drive. Steering box securing bolts sheared. Result total loss of steering potential for crash and deaths. One bracket on the steering box casting had failed and been undetected for some time. Replaced steering box.
See all problems of the 1997 Jeep Grand Cherokee.
- the contacted stated that the steering felt stiff when attempting to turn to the right or left. The contact took the vehicle to the dealer, and was told he needed to replace the steering gear box. The odometer reading was 30000 at the time of the failure. The vehicle has not been repaired. The contact continued to have the problem with the steering stiffness, and he took the vehicle back. T the steering wheel vibrates due to warped brake rotors. He had them repaired, however, he continued to have problems with the rotors.
Experienced issues with steering assembly consistent with NHTSA campaign id 01v007000 (steering box recall for 2001 Jeep Grand Cherokee) and noticed the vehicle became less responsive to steering input and resulted in a near accident while entering a highway on-ramp on June 26, 2006 (the car would not turn when the wheel was turned). The car was taken to a dealer service station and the dealer recommended steering box replacement due to noticeable grinding in steering assembly. Jeep claims the repair is not covered under warranty or the recall. The recall is effective for vehicles built between the dates of November 22 and December 5, 2000 only, my vehicle was built on December 6, 2000. Jeep was unable to confirm that my vehicle was not made with defective parts. I am requesting NHTSA investigate Jeep Grand Cherokee vehicles made after December 5, 2000 for steering box failure issues, the recall issued is not extensive enough resulting in potential safety issues.
: the contact stated that when making either a right or left turn there was a pumping sound. There is a NHTSA recall, # 01v007000, regarding the steering:gear box (other than rack and pinion). The VIN was not included in the recall.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the steering wheel made a clunking noise whenever he attempted to turn the wheel. He took the vehicle to the Jeep dealer and was informed of NHTSA campaign id number 01v007000 (steering:gear box (other than rack and pinion)). The dealer and manufacturer stated that his VIN was not included in the recall, even though he is experiencing the same failure. The vehicle has not been repaired. The speed was unknown. The failure mileage was 45,000 and current mileage was 52,000.
: the contact stated the steering wheel was difficult to turn while driving 30mph or less. There is a NHTSA recall, # 03v079000, regarding the steering. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN. Although the problem persisted, the vehicle was not seen by a dealer.
Driving with my daughters to the beach when suddenly my steering wheel froze as I was along a winding road. Towed truck to a mechanic who diagnosed that the gear box was broken at that point he repaired the gear box. Approximately 1 week later the same exact thing except that the truck caught fire, again towed the truck back to mechanic who replaced the gear box. I thought I was going to die when I experienced my steering wheel freeze and the fire was extinguished quickly so minimal damage was suffered. In 1 year that I own this vehicle the radiator has also needed to be repaired, the locks on my driver door stopped working, the fan in the cooling system has stopped working, I have been told that the muffler was improperly installed. I never expected so many faults or so much money spent in repairs on a so called certified used vehicle.
: the contact stated the vehicle gear shifter changed the gears from drive to neutral or the vehicle would stall while turning. The problem occurred while slowing down for a stop, pulling out or turning while driving between 20 to 30mph. There is a NHTSA recall, # 99v312000, regarding the gear box. The vehicle had the same problems as indicated in the recall; however it is not included in the recall due to the VIN.
The contact states there is an NHTSA recall, campaign 99v312000 regarding the steering: gear box (other than rack and pinion). The vehicle has the same problems as indicated in the recall. However, it is not included in the recall due to the VIN. The vehicle has not been repaired.
Hello, I am the owner of a 2000 Jeep Grand Cherokee laredo with the VIN#: 1j4gw48nxyc108473. I am experiencing the following issues with my vehicle: the steering feels loose, feels like it is sticking and it seized once. I had the vehicle inspected by a dealership and was told that the steering gear box is defective and needs to be replaced. Since I am very concerned about the safety of my family, we have discontinued driving the vehicle for now. After some research for the possible root cause of this problem I found the following recall notice: 2000 Jeep Grand Cherokee laredo NHTSA recall id number: 99v312000 recall date: Nov 04, 1999 component: steering:gear box (other than rack and pinion) potential units affected: 1259 please review interestingly enough, my own vehicle was also built in August of 1999 (per sticker on vehicle). After talking to the dealership to see if my vehicle was included in the recall, I was only told that there are no open issues listed on my vehicle and they could not even tell me if my steering gear was replaced at the time of the previous owner. After calling Chrysler corporate customer service, I was also told that there is no open recall on my vehicle and that there is nothing they could do for me. Here is my request to you: please contact daimler Chrysler to get some more information as to why my vehicle is not included in this recall even though it was built in exactly the same time frame as all the recalled vehicles. I would expect for DC to include my vehicle in this recall and remedy the defect in their component before anybody gets hurt. Thank you very much for your help. Best regards, klaus hofmockel.
While driving in reverse consumer lost steering control. Vehicle was towed to a repair shop and the mechanic determined that the problem was caused by the main bolts shearing off from the steering gear box.
See all problems of the 1996 Jeep Grand Cherokee.
The steering gear box had to be replaced three times. There was a banging noise, which could be felt through the floor board. The manufacturer will not cooperate.
While driving vehicle I experienced a sudden loss of power steering. This lasted for approximately 10 seconds before the power steering worked again. Vehicle was towed to a mechanic, who referred vehicle to a dealership that replaced a lot of steering gear boxes.
The steering wheel malfunctioned upon making a left turn. As a result, steering became difficult. Steering gear assembly recall 01v007000 was issued; however, this vehicle was not included due to VIN.
Summary: vehicle description: sport utility vehicles. Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops. Consequence: this could result in sticking, binding, or seizing of the steering gear there is already a recall on the 200o Jeep Grand Cherokee for the steering box. I am having this problem as well. As a result I drove off the road last night going around a corner. I live in the mountains of colorado so I was lucky this was not in a bad spot. I was able to go onto the shoulder and stop. It did free itself after I revved the engine and turned the wheel. But none the less this could result in a crash. I have contacted Jeep and they tell me I am not covered by their recall. I find this ludicrous. If they know of a issue they should take responsibility for it. Especially one that could result in some either running head on into another vehicle, or driving off the road.
The consumer had the vehicle in the shop almost 10 times for repairs. The consumer argued that the power steering was out of order and she was unable to steer the vehicle in reverse. The vehicle had experienced other problems such as the drive pinion, heating pads, brake rotors, calipers, pads, power steering pump, the rear shock absorbers and rear sway bar links. The dealer was contacted about the problems no help was offered. It had appeared that there had been a recall issued for the Grand Cherokees built only from Nov 22- Dec 5 2000 for the power steering and the consumer missed it by a month, but the vehicle experienced the same problem as the recall that was issued. The consumer was very dissatisfied with the dealership. The vehicle also experienced three tire blowouts. The consumer was told the problem was caused by the gear box, there was a recall regarding the issue, however the consumers vehicle was not included in the recall. The front pinion seal leaked.
Have had a problem with steering since purchase in Aug. 2003 have brought it to the attention of dealer and was told no problem found. I would have to wait for the steering to fail. On the last time in I was told I would have to pay for the installation myself $750,000.
I have a 2002 Jeep Grand Cherokee laredo that after the first 10k miles started to develop looseness in the steering column. In addition at 90 degree turns or 45 degree gyrations, I hear tapping sounds coming from the gearbox. After continued use per the dealers refusal to fix this issue and claiming that this is a normal behavior of the gear box for this model, I am now experiencing poor and unsafe handling of my Jeep. The steering column when subjected to bumps or holes in the roadway will behave or respond in an erratic fashion to the point that the vehicle feels like you are about to loose control of your vehicle. In wet or snowy conditions this has resulted in near side crashes with other cars along side mine, because the slippery conditions reduce the amount of control you have with your vehicle and having a loose or non-cooperative steering gear box makes this hazard even worse. My vehicle is the v6 model, according to the dealer, ã‚Chrysler put an older version of a gearbox system that is not found in the v8 modelsã‚ì³œ. The longer I drive this vehicle the looser the steering column feels and the louder the tapping sound has become. In addition this issue has been the cause of the assembly steering bars to loosen and potentially cause total loss of control of the vehicle. The reason I say this is because twice in the past two years I have complained to the dealer, that when driving at 55 mph the steering column will jerk severally, according to the dealer was a sign that the joints at the end of the assembly bars was loose and required repair work. That to me is a sign that if the steering box is defective then it puts more stress on the bars to compensate for the gearboxes inability to control the handling of the vehicle. I may not be an automotive expert, but some times itã‚s just plain commonsense. But this issue in my opinion is very serious and should be reviewed by this agency. Thank you.
Consumer stated that when vehicle was in park on a hill the vehicle came out of park causing the vehicle to roll back. Dealer notified. Ts.
Took in to delaer for a recall b02 secondary detent system on floor system, after recall was performed, now there is a shimmey that was not there before recall was done. Cause is unknown. Please provide any further information. Mr.
The vehicle has been in the shop, 3 times for grinning-growling noises from the front-end, rough ride and brake problems. The tires was balanced twice and one brake calipers was replaced on 14 oct. 2002. (several prior visits before for brake related noises and vibration in front floor-pan of vehicle) I was informed that Jeep was coming out with a new power steering gear box to resolve the problems with the existing gear box. Todate, this problem with the grinning-growling-howling noises still exist. No resolution with servicing dealer. Dt.
Vehicle pulls to either side when driving, taken to dealer several times. Dealer adjusted steering box, it did not remedy the problem.
See all problems of the 1999 Jeep Grand Cherokee.
Whining noise upon turning the vehicle left or right at low speeds. . Dealer in princeton ,NJ says "sir. . . Thats normal operating noise". . Wow, just like pleading the 5th. . No comment. . Took it to another dealer(one where it was purchased from) they recognized the problem and said it was a common problem. . They replaced the gear box. Sound is coming from the pressurized fluid within the steering gear box. It is a confirmed design flaw. Congratulations Chrysler. . You did it again. . The new gear box is much quieter but aftera month. . The noise is back but not as pronounced. Lesson for today. . Not all dealers are the same in their service ability.
|Problem Category||Number of Problems|
|Steering Gear Box problems||
|Power Steering Pump problems||
|Hydraulic Power Assist Steering System problems||
|Steering Wheel problems||
|Steering Rack And Pinion problems||
|Steering Tie Rod Assembly problems||
|Power Steering Hose, Piping, And Connections problems||
|Steering Column problems||
|Steering Linkages problems||