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Service Brakes Problems of Kia Motor Soul

Kia Motor Soul owners have reported 25 problems related to service brakes (under the service brakes category).

car image   Service Brakes problem of the 2015 Kia Motor Soul 1
Failure Date: 04/18/2015

Car would not brake as it pulled into a parking spot. Ended up stopping in a storefront. No significant visible damage. No airbags deployed. All three passengers (incl one 3 yr old) were completely unscathed.

car image   Service Brakes problem of the 2014 Kia Motor Soul 2
Failure Date: 01/13/2015

I parked my car at the top of my friend's very steep driveway. I never park down it because with the electronic accelerator, I almost got stuck once not being able to give the vehicle a sufficient amount of gas to accelerate up the steep grade. I normally park off the road at the top, but decided to park facing out from the driveway. Even at the top, there is a grade, but it is not ridiculous. I parked in 1st gear (manual) and put the e-brake on. My friend and I were in her walk-out basement for about 10 minutes when we heard what sounded like a door slamming shut. We went to the door and saw my car had rolled down the 200' driveway and in to her deck. The basement door is under the deck. The car was holding the deck up and the deck was keeping the car from continuing over a retaining wall and down a 30' drop. We called 911 because of the structural damage, the car and deck still making noise, not knowing how long it would hold, as well as us being trapped in the basement until it was secured. Once the fire department had the wheels chocked they opened the driver side door to make sure the e-brake was on. They verified that it was, in fact, engaged. This was all put in the police report. There is over $7k damage to the car and $4k to the deck. Kia inspected today and didn't find any deficiency in the e-brake. I had the sinking suspicion that nothing would be found. It may have been a mixture of events that caused the failure, but it still happened and was still a a mechanical issue that no one-year old car should have.

See all problems of the 2014 Kia Motor Soul.

car image   Service Brakes problem of the 2013 Kia Motor Soul 3
Failure Date: 10/28/2014

I was driving in traffic with my son in the car. When I went to brake with the clutch depressed, the car would not stop for a handful of seconds until if finally stopped just in back of but not touching a BMW in front of us. We both heard a scraping/pulsing sound coming from the brakes as the pedal was fully depressed but the car was still going forward. Had the car not stopped just short of the car ahead I fear me and my son would have been seriously injured. I saw a similar complaint on carcomplaints. Com which indicated this was also a NHTSA complaint. This car has similar mileage (12800) and was a 2013 kia Soul.

See all problems of the 2013 Kia Motor Soul.

car image   Service Brakes problem of the 2014 Kia Motor Soul 4
Failure Date: 06/13/2014

Animal ran in front of vehicle, we were forced to slam on the brakes, car did not stop. Head on collision into the tree(s). The car stopped dead center in the large tree I hit, causing my body (passenger) to go between the lap belt and shoulder belt. My body smacked the dash and head slammed into the windshield. Airbags did not deploy. Vehicle is a total loss. Updated 07/01/14 . . Updated 08/12/14.

car image   Service Brakes problem of the 2013 Kia Motor Soul 5
Failure Date: 06/04/2014

I bought a kia Soul 2013 used with 12,400 miles on it Saturday may 31, 2014. Wednesday June 4, 2014 I was tapping on my brakes to stop for a light when I heard a clicking sound not very loud but a click. The kia Soul did not stop. I pressed on the brakes a little harder my car did not stop for another foot or two. Thank god there was not another car in front of me or I would have hit the other car for certian. I am scared to drive my car. The kia Soul is also pulling to the right I took the car in Tuesday June 3, 2014 had the check out was told the alingment was good the reason for pulling was because each tire had different pressure, was told that all tires were the now the same pressure. Driving the car to work today the kia Soul again started pulling to the right. I am also having a problem finding out to register that I bought a used kia Soul 2013 that still is under manufactory warrianty. I did not but the kia Soul from a kia dealership.

car image   Service Brakes problem of the 2014 Kia Motor Soul 6
Failure Date: 04/25/2014

When braking, there is fading pedal feel whereby braking grip is not linear with pedal pressure.

car image   Service Brakes problem of the 2012 Kia Motor Soul 7
Failure Date: 01/11/2014

We were traveling down a rural road in kentucky. A deer ran out in front of us. We struck the deer at approximately 57 mph. There was considerable damage to the front end of the vehicle and it was not drivable. Our airbags did not deploy.

See all problems of the 2012 Kia Motor Soul.

car image   Service Brakes problem of the 2013 Kia Motor Soul 8
Failure Date: 01/02/2014

The contact owns a 2013 kia Soul. The contact stated that while attempting to stop, the brakes malfunctioned creating an extended stopping distance. The contact indicated that during the incident the brake pedal was difficult to depress and the brakes appeared to be skipping. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not notified. The failure mileage was 14,000.

car image   Service Brakes problem of the 2013 Kia Motor Soul 9
Failure Date: 11/01/2013

At stop light, brake pedal went to floor and vehicle started to move forward into intersection. Thankfully no vehicles were at that intersection at that time! after five or fewer seconds the brakes caught and I was able to stop the vehicle.

car image   Service Brakes problem of the 2013 Kia Motor Soul 10
Failure Date: 08/15/2013

The car went in for it's first yearly inspection and the kia dealer said the back rotors were rusty and wanted to charge 110 dollars to clean them. They eventually cleaned them under the warranty. The back rotors were rusty because the back brakes never worked since it was new. Now since the back brakes never worked the front and back brakes need replaced at 26,000 miles and kia won't assume any of the cost as they are saying that is normal. The car has been very unsafe to drive since it was new without back brakes and the dealership should have noticed that during the first inspection.

car image   Service Brakes problem of the 2012 Kia Motor Soul 11
Failure Date: 07/09/2013

I was slowing approaching parking spot. Vehicle started speeding rapidly, I could not stop vehicle and crashed into a brick building. My son was yelling to stop, I said I am trying and cannot. The air bags came out, car was smoking, badly dented. Windshield broke. We were bruised and scratched. There was over $9500 worth of damage. The vehicle malfunctioned and sped out of control.

car image   Service Brakes problem of the 2013 Kia Motor Soul 12
Failure Date: 07/03/2013

Brand new car purchased 04/06/13 and has 2900 miles and brakes squeak. Brakes have been squeaking since may but unable to leave it due to long periods of waiting for car. Was told by service manager that brakes are glazed and its common and happens and they will deglaze but it will keep happening because its just the brakes. I have owned and driven many cars and never had this problem prior to this vehicle and the van I have that is also manufactured by the same parent company and had the same problems. I was told that it glazed because my van was heavy but this new car is very small and light. A customer in the waiting area said he has never heard of glazing and worked on cars for 30 years. I believe that these cars made from Hyundai/kia are made with cheap parts that have to be replaced often and thats how the make up for cheaply sold cars. I need help figuring out how to fix this problem.

car image   Service Brakes problem of the 2013 Kia Motor Soul 13
Failure Date: 02/28/2013

During braking and hitting small hole in road I noticed the brakes skipping and brake pedal jumping up and down as if it was a power defect. I had the same effect happen after bad rain and approaching a red light the car skipped to the stop. When it snowed out the brakes really skipped made noise and seemed to slip and would not stop. I figured the car was new or the brakes are adjusting kind to speed but now know there is something wrong. March is the first whole month I own the car and this is time to call the dealer and get this figured out. There was witness in the car on 2 of 3 occasions.

car image   Service Brakes problem of the 2011 Kia Motor Soul 14
Failure Date: 02/03/2013

Second incident of brake (dealer says emergency brake) causing vehicle vibration. This exiting parking lot. On hard surface at highway speeds experience vibration which ramps up in frequency then ramps down. Have replaced emergency brake shoe. Dealer says brake pad was delaminating and piece of shoe was probably causing vibration by involving other parts during wheel revolution. Notice parking brake lever seems to exceed top range and slip slightly to left. After first repair noticed loud knocking/rattle from right rear quadrant, verified by passenger. Discovered application of normal brake while moving at slow speed stopped most of rattle/knocking; this 2 days ago, then today's incident began again.

See all problems of the 2011 Kia Motor Soul.

car image   Service Brakes problem of the 2013 Kia Motor Soul 15
Failure Date: 01/11/2013

The contact owns a 2013 kia Soul. The contact stated that an abnormal noise was heard from the vehicle when the brakes were applied. Additionally, the brake pedal seized without warning. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 35.

car image   Service Brakes problem of the 2013 Kia Motor Soul 16
Failure Date: 12/28/2012

When I stop sundenly there is a terrible sound in my front right brake, and the pedal got stuck and hard, cannot stop the car completely. I feel mine and others life are on risk driving this specific car, something it's terrible wrong for the fist time that I stiart driving this kia Soul 2013, brand new. Please, I really need your help, I do not feel safety.

car image   Service Brakes problem of the 2010 Kia Motor Soul 17
Failure Date: 08/18/2012

Dealership changed my brakes on sept 18. On sept 19, while driving on highway, all four brakes activated without brakes being pressed. Vehicle decelerated from 65mph to 30 mph and drivers side front brake caught on fire.

See all problems of the 2010 Kia Motor Soul.

car image   Service Brakes problem of the 2012 Kia Motor Soul 18
Failure Date: 03/20/2012

The brakes on all four wheel are "extremely" sensitive. This is not brakes grabbing, it is the the slightest pressure on the brake pedal brings braking system on "hard". In a panic stop situation it is very difficult to control the light touch to the brake pedal without over braking. The deal said this is normal. I say bs, this isn't my first new car. In a nut shell, the braking system is to sensitive making it difficult to control correct stopping distance.

car image   Service Brakes problem of the 2012 Kia Motor Soul 19
Failure Date: 02/28/2012

Operational warning lights for brakes-stability control-anti-lock brakes. I have returned to dealer 3 times and they were unable to fix. This creates a safety concern. I. E. Do these systems function as required when driving conditions present themselves.

car image   Service Brakes problem of the 2011 Kia Motor Soul 20
Failure Date: 10/24/2011

Pulled into parking space, car accelerated and brakes went to floor went over the parking curb on to walkway, the corner of the store stopped me no damage to the wall, damage to the my car. Kia Soul, 2011.

car image   Service Brakes problem of the 2011 Kia Motor Soul 21
Failure Date: 06/15/2011

When driving at any speed & need to suddenly stop, the vehicle brakes lock up & do not stop the vehicle in time. Basically, the tires lock up & the car continues to skid & screech. This is especially aggravated when the vehicle drives over a pothole or other defect in the roadway while braking or in constant stop-&-go traffic. The vehicle has narrowly missed crashing into other vehicles or structures numerous times. I noticed the problems within a couple of weeks of purchasing the new 2011 car. It feels very dangerous & scary & I'm very uneasy about driving in certain situations because I'm not sure if the car will respond properly in an emergency.

car image   Service Brakes problem of the 2010 Kia Motor Soul 22
Failure Date: 01/15/2011

While driving on I-95 in south florida I had a difficult time getting my 2010 kia Soul to stop during a panic stop situation. I am over 210 lbs. And had to put every ounce of strength I have to get the car to stop. I am 63 and have been driving since 15 and never had a car react like this kia. It has 4-wheel disc brakes. If debbie was driving we would have ended up on the rear deck of the car in front of us. Debbie is small and would not been able to push as hard as I did. I took the car to the dealer and they could not find anything wrong. I would like to make you aware of this problem (braking issues) because I certainly need a car which will stop on command. I talked to a young girl here in nashua who owns a 2011 kia and she told me she thought there was something "wrong" with her brakes also. It is very scary when a car won't stop like it should. Thank you for listening to my complaint.

car image   Service Brakes problem of the 2013 Kia Motor Soul 23
Failure Date: 05/26/2010

My brakes make this screeching sound when backing up, after having only 2 months. They would also not hold sometimes. The 3 most frightening was 1. Almost ran over a person, 2. Ran out into intersect with entire family in car b 4 stopping 3. With my boys in car on way to school going down hill brakes won't catch. I called dealership it took them almost a wk to get me in shop to say they can't find anything wrong. Didn't drive it though. The person that you as to call and get me in waited til mon to call. I had call corp. Office and was told to bring in sat b 4 that. Wasn't offered a rental or another car til what was wrong was fixed. The brake issue has been going on off and on for months. I bought this Soul new off show room floor. After months of going back and forth with this, corp sent to another location that told me brakes do this cause car outside condensation causing it. This not first new car never happened b 4, after other dealership keeps a week they couldn't duplicate problem, I haven't driven my car much got in it other day creep to store backed up again brakes didn't hold ran into shrubbery and a wall. Called bbb to file complaint under lemon law. Want different vehicle. Just saw to that kia doing a recall over there because of brakes, they know something wrong why not just take the car back & let me get another this is just bad business. If I run over something, someone or injury myself they're going to b out of more. They got right person not giving up til wrong made right. The kia Soul braking system is substandard. They all know this too.

car image   Service Brakes problem of the 2010 Kia Motor Soul 24
Failure Date: 11/01/2009

The contact owns a 2010 kia Soul. The contact was driving approximately 25 mph. The transmission began to slip without prior warning. The failure continued during the travel for approximately 800 miles. In addition, whenever dispensing fuel into the fuel tank; the fuel continuously sprays out. Also, there was failure with the brake system. The vehicle was taken to a dealer. The technician was unable to locate the failures. The VIN was unavailable. The failure mileage was 800. The current mileage was approximately 7,000.

car image   Service Brakes problem of the 2010 Kia Motor Soul 25
Failure Date: 10/01/2009

Tl-the contact owns a 2010 kia Soul. The contact stated that the middle rear seat belt retractor failed and the brakes made a noise when depressed, causing the brakes not to engage at a normal stopping distance. The vehicle was taken to the dealer several times for the failures however, the dealer did nor perform a diagnostic. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000 and the current mileage 95,000. Kmj.

Other Common Service Brakes related problems of Kia Motor Soul