general problems of the 2007 Lexus GS350

The contact owns a 2007 Lexus GS 350. After taking the vehicle to the dealer to be remedied per NHTSA campaign number: 13v395000 (engine), it was diagnosed that one of the engine valves was bent. In addition, the engine's rocker was fractured and both the valves and rocker needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 88,000. The VIN was not provided.

The contact owned a 2007 Lexus GS 350. While driving approximately 5 mph, flames appeared from the front passenger side of the vehicle without warning. The contact pulled over and the entire passenger side was engulfed in flames. The fire department responded and extinguished the fire. The vehicle was towed to the dealer and was not diagnosed; however, the vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.

My car had several recalls on it I just recently started getting mail on the recall I got the first letter in Feb and the second at the end of March and it had to do with 3 parts valve spring , actuator, valve varient timing the week after I got my 2nd recall letter my car just stopped working when I filled it with gas, but 2 days before that I was driving then vsc, engine , abs lights all came on and I lost power with no acceleration ,I took it to Toyota and it was diagnosed and I was told I needed the recall items (3) replaced, I then was directed to take it to Lexus and they refused to honor the recall and the parts that caused my car to break down. The recall parts which they wont replace I was told it was out of warranty and to many miles . So I was told I have to get the parts fixed that were on recall in order for them to look at the car I spoke to corporate mrs judy combs she asked bobby rahal if they can assist with getting my car fixed because of the recall items and they declined instead I got a bill for 5427. 00 if I wanted it fixed. And the service guy [xxx] told me the reason the car broke down is because of the recall items and he would love to fix it but his manager said no. So Lexus refused to honor the recall and I have to get my car fixed in order for them to look at it. I was sent a invoice that said Lexus the corporate office declined to help but it was the actual dealer that declined to replace the recalled parts. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2007 Lexus Gs350. The contact stated that the vehicle was included in NHTSA campaign id number 13v395000 (engine) however, the contact was not able to have the vehicle serviced under the recall because the part needed for the repair was not available. The manufacturer was notified but could not provide an expected date for the remedy part to become available. The contact had not experienced failure.

I received an urgent safety recall from Lexus/ Toyota motors regarding a no-charge replacement for a 2gr-fse intake vvt actuator gear. When I contacted Lexus, they indicated that parts will not be available until March of 2014, (with no guarantee that they will have them at that point,) and that they would place my name on a waiting list. I find it unacceptable that I'm informed of a dangerous safety issue, then told I have to wait 4+ months for resolution. What is an acceptable amount of time that a manufacturer has to provide parts/ materials and perform repairs? please advise.

Lexus GS 350 surge problems is temporarily eliminated by removing negative on battery cable for five minutes. At this point the computer seems to reset and auto will drive normal for a while. This tells me that perhaps other complaints for Toyota, Lexus are related to electronic throttle. I learned how to do this from Lexus mission viejo California dealership service. The store was owned by Toyota at the time, the carlsbad California Lexus says they will not do this to stop surge but it works so why do they deny it???? I have to do this constantly. I did have an accident right after dealer worked on surge issue.