Headlights Problems of Mazda CX-5 - part 1

The contact owns a 2016 Mazda motor corp. The contact stated that while driving at 25 mph, the drivers side headlight had became inoperable . No warning light was illuminated. The vehicle had not been diagnosed. The vehicle had not repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 62,000.

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2016 Mazda Cx-5. Consumer writes in regards to daytime running lights failure safety recall. The consumer stated the vehicle was repaired under the recall but, the failure recurred. The consumer referenced recall 4320a NHTSA campaign number 20v-063. The speedometer needs to be repaired.

Tl- the contact owns a 2016 Mazda cx5. The contact initially received a notification for NHTSA campaign number: 20v068000(exterior lighting) however, the parts to do the repair were unavailable. Fitzgerald Mazda frederick(114 baughmans ln, frederick, MD 21702) was contacted by phone and it was confirmed that the parts were not yet available. Recently, the contact stated that his passenger side headlight had does not operate as needed. The manufacturer was made aware of the issue. The failure mileage was approximately 24,250. VIN tool confirmed parts distribution disconnect. Jo.

The following warning and warning lights began around 34,980 miles on my 2016. 5 Mazda Cx-5 grand touring 2. 5l skyactiv-g while driving down the interstate: master warning light, check engine light, power steering, keyless system malfunction, Smart city brake support malfunction, forward scbs disabled, check engine light, tcs/dsc indicator light, tcs off indicator light, blind spot monitoring (bsm) off indication, brake system warning light, abs warning light, electric brake warning light, air bag/front seat belt pretensioner system warning light, tire pressure monitoring system warning light, led headlight warning light, and the speedometer does not work. The vehicle takes several attempts to turn off. Using the left blinker will cause the vehicles power to restart and yes, while driving! this started November 14, 2020 and when I notified Mazda, they did not seem concerned and a couple days later the light were no longer there. This occurred again December 15, 2020 and March 5, 2021 when I decided Mazda needs to run a diagnosis because clearly something is not right. My dealership insisted it was my battery (basically the only warning light not on) and my rear brake pads. Then when this did not correct the issue, they said corrosion needed to be cleaned which was not shown in the vehicle inspection video. Also, my car was just serviced at my Mazda dealership July 2020 with 33,706 miles. September 2020 my vehicle was parked and I returned to a large crack on the driver side. Around 25,000 the tired needed to be replaced, now at 36,666 miles tire thread depth is in the yellow' my vehicle alignment has zero issues and my Mazda dealership is the only one who rotates the tires (or suppose to).

I have tried since Feb 2020 to get my #20v-063 headlight replacement per the recall issued and the fitgerald Mazda in annapolis MD told me since then that they couldn't get the parts from Mazda. I tried to book an appointment again to have this fixed on 11/11/20 - an appointment they accepted only to be told once I got there after the inspection that they do not have the parts and cannot get the parts from Mazda. I was one of the initial customers to report this issue and received a new headlight assembly for the driver's side replacement and not six months later, the other side went out. I understand covid limitations but Mazda needs to provide the parts to comply with this recall correct?.

Purchased brand new 2020 Mazda Cx-5 on sept 25, 2020. On sept. 29, 2020 with < 500mi: while traveling approximately 45 mph on county road, pressed brake pedal and the pedal did not move. Several malfunction lights flashed including "power steering malfunction", "Smart city brake support malfunction". Repeatedly slammed on the brake pedal and it did not move at all. Tried to swerve to avoid a vehicle but the steering was unresponsive. Impacted a vehicle at a red light. Mazda service said that there was no indication that the brake was engaged before the impact except for a "hard brake event" which based on the cdr data was probably the impact avoidance system braking the vehicle. As an engineer familiar with this type of system but not this particular system specifically, I suspected a low voltage event that knocked out the brake booster and power steering. Vehicle was returned from the repair shop today oct 28, 2020. Headlights began to flicker, again an indication of low voltage or faulty wiring. I have taken video of the flickering, I have obtained the cdr report Mazda refused to provide although I requested to see it, and the service report indicating mass airflow & vacuum codes, both caused by low voltage event.

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I received a safety recall notice in March 2020 regarding led daytime running lights. I contacted the Mazda dealership where I purchased my vehicle and took my vehicle in to be serviced July 13, 2020. At this time, I was told by Mazda that the part necessary for the repair was on backorder, and would be received in approximately three weeks. I called to follow up on this in late August. I was told by the Mazda service department that the part was on backorder with no eta on its availability. I have not experienced any problem while driving, but I am filing this complaint because my recall notice stated that I should report if "Mazda does not repair the defect within a reasonable amount of time. " I live in the state of hawaii and vehicles are required to have an annual safety inspection completed. Due to the recall and defect of my headlights, my vehicle is unable to pass the safety inspection. My safety inspection was due to be completed in June 2020. My vehicle is now out of compliance with the state. I will be unable to pass the safety inspection until Mazda replaces and repairs the recalled item.

I had a recall for my daytime running headlight over a year ago, and I took in to the dealership to have it fixed. Now, over a year later they still don't have the parts in. It's been very frustrating, especially through the winter months.

The "auto" for headlights / daytime running lights were turned off while driving in raining days or in dimmed lighting condition in the evening, on local road and highway.

One daytime running light is now flickering. It is not serviceable and the entire headlight capsule must be replaced at about $1300 per side. I am sure the other one will fail soon also! car has 61000 miles and is 4 years old. As drl`s are oem, it must be fixed to pass nys inspection. Of course it is also a proven safety feature!.

Led running lights flickering only 29000 miles, past the 36 month warranty. Requires replacement of the entire headlight assembly at a cost of$1000+. Many complaints online about this problem. Mazda should extend warranty to 100,000. Not safe and to costly to repair.

The daytime running lights on the passenger side failed. The process to repair the lights is exorbitantly expensive and I believe will dissuade consumers from getting them repaired due to the high cost. Dissuading customers from getting this repaired is a serious safety issue. To repair the light bulbs costs more than $1000. The repair requires the entire headlight to be replaced, and also requires removing and reinstalling the front bumper assembly. This is just to replace a light! this is a very poor design and will impact owner safety in my opinion.

Driver side headlight day time led light flickers and it has half of the intensity compared with the other headlight if driven or stationary. This condition started to become noticeable two months ago and it is getting worse and close to the point that the dtl led is not visible anymore and the entire headlight unit must be replaced. Mazda knows about the condition and claims that this is not a safety issue and refuses to replace it.

Many complaints on google of flickering daytime running lights on headlights that are a hazard and distraction to oncoming drivers, may cause seizures for some. Many people with the same car have only had this car 3 years and Mazda will not respond to this or acknowledge the need for this recall, to have this fixed is a minimum of $1200. Lighting is necessary and if it is faulty, it becomes dangerou. S this needs to be corrected and Mazda needs to take respinsibility. Too many vehicle owners are having this problem.

Noticed passenger side led headlight flickering while stopped behind another car at traffic light. Inspected the light once I get home and found the day time running portion of the head light assembly is the problem. It now flickers at all times since this comes one during the day automatically. Service department from dealer the car was purchased said this is not covered by Mazda and it would be out pocket repair ($1,200).

The daytime running light on my 2016 Mazda Cx-5 grand touring started flickering on the driver's side a few weeks ago. I've had other drivers honk or flash their lights at me during the day (oncoming traffic) most certainly due to the annoyance of the flickering led. This seems to pose a safety hazard to others and myself. The only solution Mazda currently has is to replace the whole headlight assembly at an approximate cost of $1,200. I cannot afford this fix especially with the passenger side led light likely to fail at any time bringing the cost to $2,400. I believe this is a safety concern to other drivers especially those that have an adverse reaction to the strobe-effect nature of the flickering light that can trigger seizures. It is also a safety concern to me if I'm less visible to oncoming traffic. I have viewed 100's of complaints for this very same problem and it seems only appropriate for Mazda to take ownership of this poorly designed/manufactured component.

Passenger side front daytime running light failed at 40k miles, just outside of warranty period. Took to dealership and was offered no assistance and required $1200 to fix/replace the entire headlight assembly. Unacceptable to pay for the technology package for led daytime running lights only for them to die at just over 3 years. Wrote a letter to Mazda north America corporate office 4 months ago but no response.

The led daytime running light in both the right and left headlight assembly have failed. On one side the entire led strip has failed and on the other side the led strip is flashing. This lends itself to my car being less visible: as well as' being a distraction to other drivers seeing the flashing in the rear view mirror. These problems were not the result of any incident, the led strips just failed from normal use in a much shorter span than appropriate.

The led daytime running lights on both sides of my 2016 Mazda Cx-5 have burned out/stopped lighting after 39k miles and out of the warranty period. The repair requires the replacement of the entire headlight assembly with an estimated cost of $1200 per assembly. ($2400 total). Because this is a safety issue, and one apparently known to Mazda, this should be a recall.

Drivers side led headlight not working after 3 years and ~25k miles. I see so many complaints with the headlights on online forums and no recall has been made by Mazda over this issue. This is obviously a manufacturing defect and needs to be fixed via a recall and not charge customers for an expensive full headlight console replacement. What is the use of getting a more expensive tech package for these lights at the time of purchase when they don't even work for 3 years.

Led daytime running lights systematically fail. Driver's side failed at just under 36,000 miles. Passenger side failed at 53,000 miles. The failure requires complete replacement of headlight unit. Cost is $1100-1200 or more. Flickering or failing lights are a distraction for oncoming traffic. Lack of drl may violate some state laws.

The driver's headlight halo for the daylight running lights was having issues at 30,939. I was able to get it replaced under warranty and it would have cost $1,000. Now the passenger side is having issues at 33,183 miles and now that it is out of warranty the current quote is $1,200. A three year old car under 36,000 miles should not be having these issues, nor should they be almost $2,500 in repairs. This is ridiculous. I noticed it while driving and seeing the less bright reflection coming off the car in front of me at a stop light for the passenger side. I spoke with shavon on the help line and she was extremely professional and courteous answering my questions (*****).

My husband noticed differences between the headlight brightness as I drove behind him. After parking, he inspected the lights and noticed flickering in the passenger side led daytime running light. The car has 29,650 miles. The repair involves an entirely new headlight assembly and my local Mazda dealership quoted me $1,300 to fix this repair. The daytime running light is a safety feature, and it's unacceptable that Mazda is taking no responsibility with what appears to be a known defective part. Two different dealerships have said they are familiar with the problem since they have done repairs. I've seen dozens of complaints online for the same year/make of car with defective running lights. I called up the Mazda customer experience and did not receive a good experience since they said they needed a diagnostic when you can clearly see the light flickers visually. The diagnostic costs $150. I don't see the point in paying $150 to diagnosis something you can visually see there is a problem which is already a known issue among Cx-5 owners.

2016 Mazda cx5 headlight problem the left one went out and was covered by warranty. Now the right one has gone out and they want $1200 to fix it. The car only has 48000 miles on it. This should be covered because headlights should not need replacing this soon.

Driver side led daylight running light is flickering at 25% brightness, passenger side led daylight running light is not functioning. Car has only 56,000 miles. Led lights should not fail this early. Numerous complaints on internet. I will not replace due to extremely high cost of over $1000 per headlight. Visibility of these vehicles has been severely compromised due to faulty design and manufacture of something that should last for the life of the vehicle.

2016 Cx-5. Last year, the driver side daytime running led headlight started flickering for a few months, then went completely dark. Car was still under warranty, so it was replaced for free. Now the passenger side daytime running led headlight is doing the same thing. Car is no longer under warranty and Mazda says it will cost $1200. I went online and found hundreds of identical complaints. There should be a recall.

Driver side led drl is about 50% brightness. The passenger side drl has already failed and was replaced by Mazda (part) and I paid for labor. Should be a recall considering the safety concern, will not pass inspection, and entire headlight assembly must be replaced at roughly $1,000 each plus labor. Manufacturer's defective design. I will have to again call Mazda corp. To ask for assistance. Approximate miles listed below.

The passenger side led daytime running light became dim and flickering at about 36600 mileage. At the time of the malfunction the vehicle was being driven during the day on a city street. The enclosed picture shows the vehicle in an unlighted garage. This creates a safety issue. This same problem has been reported many times on online forums. The vehicle manual states that failure of any bulb or light in the headlight cluster necessitates replacement of the whole unit. Since the vehicle is out of warranty replacement is estimated to be over $1100 for just one side.

The led daytime running lights flicker and go off without warning. This has happened to both sides of my headlights at 50k and 55k miles. The fix for this is to replace the entire headlight assembly at of cost of $1,400 -$2,000 per light! this poses a safety risk if the vehicle is not properly illuminated. A recall is desperately needed for this before someone is hurt, or worse killed, by these faulty parts.

Tl the contact owns a 2016 Mazda Cx-5. The contact received notification of NHTSA campaign number: 20v063000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was turning into the driveway, he noticed that the headlights were not illuminated. The vehicle was taken to ramsey auto center (9625 hickman rd, urbandale, IA 50322) to be diagnosed. The contact was informed that the daytime running light failed and needed to be replaced. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 100,000. Parts distribution disconnect.

My 2016 Cx-5 gt is now out of warranty based on model year, although it only has 21000 miles on it. I have the same problem as almost every other owner of this make and model, which is that the led daytime running lights on one side (so far) have stopped working. Led's do not burn out in just a few years, so the problem is in the wiring inside the headlight assembly. It is an obvious manufacturing defect that Mazda will not acknowledge. Repair cost can be $1200 to $1500 per headlight to the owner.

Passenger side led daytime running lights no longer function. Mazda is aware of the issue, and since the warranty is no longer valid, they refuse to address the problem. Replacement of the assembly is approximately $1,000. 00. This issue has been reported frequently in online forums and has multiple complaints logged on this site. Mazda should be required to recall these headlights as it is clearly a manufacturing defect that imposes a safety risk to the driver and others sharing the road.

Driver side led daytime running lights began to dim directly after warranty expired, reducing daytime visibility and therefore increasing driving risk. This issue has been reported frequently in online forums, and has multiple complaints logged on this site. Mazda should be required to recall these headlights, as it imposes a risk to all associated drivers, and costs thousands of dollars for the consumer to repair an obvious manufacturer error.

Daytime running lights failed at the 3-year mark. Original headlights (halogen bulbs) are still working fine. No way a halogen should outlast an led. This is an obvious design flaw or an attempt at designed obsolescence gone wrong. Either way, this is a safety issue. I travel alone and it wasn't till someone else pointed out my lights were out that I even noticed. I contacted Mazda ( case 2154081868) and was told that because it was outside the warranty on milage there was nothing they could do. Looking at several boards I know I'm not the only one with this issue.

Passenger side daylight led headlight quite working. This is a fairly common issue for this vehicle. This is a safety concern and needs to be investigated. Mazda is ignoring this issue. However they will gladly take your $1200 and replace the light. This issue smells like a Mazda scam to me. Please investigate.