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Service Brakes Problems of Mercedes Benz E320 - part 1

Mercedes Benz E320 owners have reported 73 problems related to service brakes (under the service brakes category).

car image   Service Brakes problem of the 2003 Mercedes Benz E320 1
Failure Date: 07/08/2017

I purchased my current vehicle 18 months ago used. This weekend the giant stop light came on asking me to take the car into the dealership due to defective brakes. It turns out it's the sbc pump which was recalled by Mercedes Benz. Except, benz will not repair it as it's a 2003 and out of their 10 year rule. It's a $2100 I cannot afford and cannot sell vehicle with this issue as I fear it may cause harm to others. A friend suggested I ask for NHTSA's help as benz is unwilling to stand by the recall and repair the safety issue.

See all problems of the 2003 Mercedes Benz E320.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 2
Failure Date: 03/04/2017

Brakes seeemed to working fine and out of no where at 65mph a red notification came on the dash saying "reduced braking effect/longer stopping distance visit workshop". Mercedes is aware of this because they extended the warranty on the sbc unit the is needed to safely operate the car but didn't do a recall and eventually stopped installing this part in the models. If the vehicle is 10 years old plan to shell out thousands since the part isn't covered and it is unsafe to drive because your brakes may go at any time. I have 96k on my vehicle and because it is over 10 years old the faulty part that the manufacturer knew about is not covered. The part is designed to malfunction at 300,000 compressions and this can happen at any time. This is unsafe and should be recalled! I hope someone doesn't have to die for benz to do something about it!.

car image   Service Brakes problem of the 2005 Mercedes Benz E320 3
Failure Date: 03/01/2017

This vehicle is equipped with sbc - sensotronic brake system. Rolling at city speed limit, the brake pedal suddenly went to the floor with no advanced warning causing me to use the transmission and emergency brake to bring the car to a stop. Seems to me to be a serious safety issue with a Mercedes Benz who don't want to have anything to do with it in terms of repair cost.

See all problems of the 2005 Mercedes Benz E320.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 4
Failure Date: 02/22/2017

Mercedes dealer says that my VIN number is not under this recall. I bought the car on July 31,2009 and the recall for the brake pump came out in October 2009. I have had the car serviced at the same mercedes dealer for 8 years and they have never told me about any recall. Is my car covered under this recall. I understand there is a 10 years limit on the recall and mercedes has been regularly servicing my car since year 6 to year 10 I. E. @009 to 2013 and they have never mentioned any recalls in any of the times I have had the car serviced since July 31, 2009.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 5
Failure Date: 01/28/2017

This vehicle is equipped with sensotronic brake control that has a service threshold. When this threshold is reached the brake system defaults to non power assisted hydraulic mode to the front wheels only. This occurs without any prior warning and results in increased stopping distance. I have sent a copy of the mercedes service bulletin s142. 46-p-0012a which addresses this issue. Mercedes stopped installing this system in 2006. At the very least, mercedes should issue a mandatory recall to interrogate these vehicles with star das to determine how close to the service threshold the sbc unit is and replace them at the dealer's expense. This is a major safety issue that needs to be addressed.

See all problems of the 2004 Mercedes Benz E320.

car image   Service Brakes problem of the 2005 Mercedes Benz E320 6
Failure Date: 10/14/2016

The contact owns a 2005 mercedes-benz E320. While driving 35 mph, the brake pedal was depressed and traveled to the floor board. The contact was able to downshift the vehicle in order to stop. The vehicle was towed to an independent mechanic who diagnosed that the sbc pump failed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 04v296000 (service brakes, hydraulic). The manufacturer was notified of the issue. The VIN was invalid. The failure mileage was 217,000.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 7
Failure Date: 10/06/2016

I was driving down a paved road, went to make a left hand turn and my esp came on, vehicle shut off and almost ran me into another vehicle, which then caused me to run into the ditch. Now I'm finding out that there is a recall on the sbc unit, which is what's wrong with my car, but the recall is not showing up for my VIN number. I am very, very disappointed/frustrated by mercedes. This is a very expensive part to replace. I should not have to pay out of pocket to fix my car, which is now sitting due to it not starting, especially if other same year vehicles were affected and theirs is covered under the recall. I think the entire situation is ridiculous! I will never own another mercedes!!!.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 8
Failure Date: 10/05/2016

I am an owner of a 2004 Mercedes Benz E320 that I have bought 3 years ago in November. When I purchased the vehicle I elected to also buy a 3 year 36k warranty. Over the past 3 year I have had no to very little trouble with the vehicle and have maintained a very positive and optimistic attitude towards the vehicle never having to utilize the warranty. Well until last week. . . I was driving the vehicle on the interstate when suddenly I lost all braking power out of nowhere. I was petrified and very scared for myself and everyone in the vehicle, only getting a "reduced braking power" notice on the dash after brake loss. Recollecting that if this occurred in heavier traffic we could have been seriously injured and or killed in an accident due to the reaction of the sbc unit that failed in the vehicle. Come to find out my vehicle had a recall for this specific failed unit and Mercedes Benz offered a 10 year 150k mile warranty to fix this issue in the vehicle. Unfortunately by the time that I had purchased the vehicle, had I know this was an issue, I would have only had a short period of time for the unit to fail before I could have taken advantage of this "warranty". . But I was unaware of this issue and honestly would have not purchased the vehicle if I would have known. I commuted with this vehicle 60 miles a day for the last year and even drove it to California over the summer as a family trip, with no negative thoughts or malfunctions. I cannot say that I can drive this vehicle in confidence any longer with the knowledge that I have now of the sbc braking units. My vehicle warranty is no longer valid because my vehicle exceeded mileage. . This issue should be covered by mercedes I should not be held liable for correcting this issue. This is a major saftey issue and is not being address appropriately.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 9
Failure Date: 09/12/2016

I own a 2003 E320 Mercedes Benz with 67,000 miles. I took my car to a dealership and was told my sbc unit needs to be replaced. I was also told that the warranty on this component was extended but is now outside the extended warranty period. Why was not covered by a recall rather than just an extended warranty? this seems to indicate mercedes is acknowledging a faulty component. This appears to potentially affect safety so I would hope mercedes would be eager to replace the sbcs.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 10
Failure Date: 08/20/2016

While driving on the freeway at around 60 mph my instrument message display suddenly turned red, started beeping continuously, and displayed the message "stop break defective stop vehicle". The car had zero breaks, pumping them did no good, and I had to immediately put on my hazards, downshift to slow the car, and pull off the freeway and park using the emergency break to avoid a potentially life threatening accident. While waiting for help I turned the car back on after 15 minutes and everything appeared to be working fine. My car is serviced regularly and very well maintained and it gave no indication of any break problems prior to this failure. It had a full break job at the Mercedes Benz dealer less then 30k miles ago and was serviced for another issue in the last 1. 5 years. At no time were my breaks mentioned as needing maintenance. Mercedes benz is aware of this issue, see "2004 Mercedes Benz e class brake foundation components TSB (bulletin sb-090930)" where it is mentioned. This is a serious life threatening issue that because of the design of the break system is completely unpredictable. My car is not within the 10 year warranty covered in the TSB referenced above. This sbc breaking system should have never been permitted on the road. Mercedes benz realized the mistake and discontinued the use of it after 3 years due to all of the issues. Any car with this system is a ticking time bomb that could put any number of lives at risk with absolutely no warning. At least with a standard break system you have some chance of stopping the car.


 
car image   Service Brakes problem of the 2005 Mercedes Benz E320 11
Failure Date: 08/17/2016

The contact owns a 2005 Mercedes Benz E320. The contact stated that when the brake pedal was depressed, the vehicle hesitated to respond and an extra effort was needed to stop the vehicle. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the brake assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

car image   Service Brakes problem of the 2006 Mercedes Benz E320 12
Failure Date: 08/07/2016

Car has "sensotronic braking system", sbc, that upon failure renders the car unsafe as only the front wheel brakes will have partial hydraulic power to stop the car. Ref: mb bulletin "s142. 46-p-0012a" failure occurs without prior warning or brake degradation. My car has had several transitory failures as I was driving. Only turning off the key and then back on again did I regain normal braking. Also upon sbc failure the brake pedal almost goes down to the floor with a functioning reversion to "hydraulic mode. " Mercedes Benz should immediately recall and replace all sbc units ASAP to eliminate this "time bomb. ".

See all problems of the 2006 Mercedes Benz E320.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 13
Failure Date: 07/28/2016

The contact owns a 2003 mercedes-benz E320. While driving 30 mph down an incline, a "brakes are defective" message appeared. The contact depressed the brake pedal, but the vehicle did not stop. The contact had to shift into neutral and apply the emergency brake lever to get the vehicle to come to a complete halt. The vehicle was towed to an independent mechanic who diagnosed that the sensatronic module for the brake system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the failure was previously repaired per a voluntary recall. The failure mileage was 130,000.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 14
Failure Date: 07/15/2016

The contact owns a 2004 mercedes-benz E320. The contact stated that the brake pedal was depressed and traveled close to the floorboard. The contact stated that the brake pedal required excessive force to stop the vehicle. In addition, the ?brake longer distance visit workshop? warning message appeared in red on the instrument panel. The contact was concerned that the failure could result in a fatal crash. The failure occurred every time the brake pedal was depressed. The vehicle was taken to a dealer where it was diagnosed that the sbc hydraulic unit needed to be replaced. The vehicle was not repaired. The dealer offered to cover ten percent of the cost, but the offer was declined. The contact referenced NHTSA campaign numbers: 05v133000 (service brakes, hydraulic) and 04v296000 (service brakes, hydraulic). The contact stated that a recall remedy could not be performed unless the vehicle received a service not related to a recall, which was why the manufacturer's recall remedy for the fuel tank was not performed. The contact felt that the failure occurred due to high mileage. The manufacturer stated that there was an extended warranty related to the failure that expired. The failure mileage was 197,000. The VIN was not available.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 15
Failure Date: 07/04/2016

Berberian stockton dealer wants $2,400 to fix the sbc (sensotronic brake control) $740 to fix front brakes. The rep ralph carrasco said the dealership cannot comply with the remedy for recalls as the time period for recalls has expired. Really? repair of faulty brakes expire? I was waiting for the light to turn green when the bright red message "stop! brakes unsafe stop the car immediately" [ can't recall exact verbatim]. To stop the car because the brakes had become unsafe to drive . The car froze up, restarts but will not shift gear to drive. Why does mb sell outageously expensive but defective cars? what about consumer protection law? NHTSA (national highway traffic safety) published on 4/05/2005 this sbc issue as mercedes-benz recall no. 2004 050014. The recall began on October 21, 2004. Owners should contact mercedes-benz at 1-800-367-6372. Nhtsa summarized the recall on certain vehicles, the electronic monitoring system of the sensotronic brake control (sbc) is designed to monitor the pressure gradient within the high pressure line of the brake system. If an unacceptable pressure gradient is detected, the system will switch, as it is designed to do, into the hydraulic function mode. Hazard: if vehicles are not routinely serviced and have extremely high mileage combined with a high number of brake actuations, or frequency, the pump motor of the sbc may run out of permissible tolerances, thereby triggering the hydraulic function mode. . Read more...

car image   Service Brakes problem of the 2002 Mercedes Benz E320 16
Failure Date: 04/25/2016

On April 25, 2016, I noticed that a white brake system indicator light came on while the engine was running. I was driving on a city street at about 10 mph in traffic. Despite the white warning light, the foot brakes still held. It said "service brakes , visit workshop". I immediately drove to the sole authorised agent in trinidad, who ran some diagnostic tests on the car. They indicated that I needed to replace the defective sbc unit at an approximate cost of usd 3,000. 00 plus usd 365. 00 for labor. This, I could not afford as the total cost is quite exorbitant and surprising. After leaving the dealership and towards driving home, the red brake system indicator now lit up and I heard a loud warning signal. The warning sign said to stop the car, which I immediately did and managed to park the car at a friend's home as I could not reach my home. The car now had very little or no foot brakes and I had to depress the brake pedal right down in order to stop the car. I was driving at about 10mph in city traffic and this "no brakes" situation resulted in extreme danger to both me, my wife, pedestrians and other traffic. I was later informed that these sbc units were found to be defective and were previously recalled by Mercedes Benz, but I as an owner was never notified. In addition, the sole agents in trinidad for Mercedes Benz is refusing to honor the recall and change the sbc unit free of charge. I need urgent assistance in this matter either from Mercedes Benz USA or Mercedes Benz germany as I am a hapless victim of this Mercedes Benz sbc recall. Please note that even though the car was purchased new in September 2005, it has barely completed 58,000 miles. Since the car was bought, it has only been maintained and serviced by the sole Mercedes Benz agent in trinidad. Mercedes benz recall number 2005070007 and 2005110001 and/or 2004050014.

See all problems of the 2002 Mercedes Benz E320.

car image   Service Brakes problem of the 2005 Mercedes Benz E320 17
Failure Date: 04/21/2016

After being told by my mechanic that sbc going into emergency mode he stated he thought there was some sort of recall called mercedes in laguna niguel told me there was no problem with that model car blow off . But there was extended warranty 10 years no letter now red warning other day and could barely stop the car should have been fixed when I bought the car 2007 now they told me ohh there was one now expired very very unhappy and scared to drive now.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 18
Failure Date: 04/12/2016

The sbc unit for the brake system is bound to fail there was a 10 year recall on this but not all vehicle where done now mercedes attitude is OH well bad luck pay us and we will fix our faulty part.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 19
Failure Date: 03/20/2016

Sbc pump went out in the middle of the night, on a lonely, dark two lane road without any notice that there was a brake issue, approximately 200+ miles from my home. Message indicator in car started beeping and an emergency message displayed stating brake malfunction, stop vehicle. Car hardly any brake power and could not be driven over 35 mph. Pulled over and now car would not come out of park. Had to wait 3 hours for a tow truck! luckily I did not have my family with me of which includes small children!.

car image   Service Brakes problem of the 2005 Mercedes Benz E320 20
Failure Date: 03/19/2016

The contact owns a 2005 mercedes-benz E320. One day after the vehicle was serviced for routine maintenance, the service brake warning indicator illuminated. The vehicle was returned to the dealer where it was diagnosed that the hydraulic brake pump was defective and needed to be replaced. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 05v133000 (service brakes, hydraulic), but the VIN was not included. The failure mileage was approximately 154,809.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 21
Failure Date: 03/12/2016

The sbs sytem has gone out when there was a recall on the item. Sbs sytem is not good. Now I'a out to 2000 for a recall part this is not fair.

car image   Service Brakes problem of the 2005 Mercedes Benz E320 22
Failure Date: 03/12/2016

The contact owns a 2005 mercedes-benz E320. While driving at an unknown speed, the brake pedal was depressed and failed to respond. In addition, all the warning lights illuminated. The contact had to place the gear into park and turn off the vehicle in order to stop. The vehicle was towed to a dealer where it was diagnosed that the sensotronic brake control pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

car image   Service Brakes problem of the 2004 Mercedes Benz E320 23
Failure Date: 12/08/2015

Recall was performed in 2004 on sbc hydraulic system and has gone out again, 12/08/2015, and the dealer said the recall "expired" in 2013. Vehicle was diagnosed at autohaus in royal, oak, mi.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 24
Failure Date: 11/15/2015

Brakes just when out on it and they have a recall but is good for just 10 they need to be respons for this problem making cars with no brakes is a deith wish I hope you guys do something about it is not safe at all.

car image   Service Brakes problem of the 2003 Mercedes Benz E320 25
Failure Date: 10/06/2015

Tl-the contact owns a 2003 mercedes E320. The contact stated that while parked, the vehicles service brakes-visit workshop light becomes illuminated. The light stays on and only goes away when it is reset. The contact also was hearing a motor running coming from the engine that comes on and off periodically. The vehicle wa not taken to a dealer or repaired however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 77,000. Ed.