Suspension Problems of Mercedes Benz GL450 - part 1

Mercedes Benz GL450 owners have reported 37 problems related to suspension (under the suspension category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercedes Benz GL450 based on all problems reported for the GL450.

car image   Suspension problem of the 2016 Mercedes Benz GL450 1
Failure Date: 12/03/2019

We purchased the car in July 2019 and in addition to the car having warranty up to 50,000 miles, we purchased an additional service/repair package for $1,800. 00 recently we noticed that when we first start driving the car has a noise on the right side, the noise is most noticeable when applying the brake and when releasing the brake. We took the car to Mercedes Benz of valencia and to say that the service department staff was unwilling to help is a gross understatement. They eventually did agree to keep the car governing and test drive it in the morning, they called the following day on December 3rd and told us to come and get the car. Bill the service representative stated that they heard the noise when applying the brake and said there is nothing they can do because the brakes on the car are new and that they do not know what could be wrong with the car. We are concerned and , worried about our safety, we purchased the car and the additional repair package for peace of mind expecting to get the proper service to address any issues because the car is covered by a 50,000 mile warranty and we purchased additional service package.

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car image   Suspension problem of the 2013 Mercedes Benz GL450 2
Failure Date: 07/12/2019

Upon acceleration after a complete stop there are several seconds of hesitation to accelerate and loud clicking sounds that neighboring cars can hear. After doing online research, this issue is not limited to Gl450. Other owners have expressed the same concern in other models: 2008 c300, 2009 c300, 2015 c300, 07 Gl450, 03 Gl450.

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car image   Suspension problem of the 2013 Mercedes Benz GL450 3
Failure Date: 05/22/2019

Tl- the contact owns a 2013 Mercedes Benz Gl450. The contact stated that while operating the vehicle the rear section would bounce up and down due to a faulty rear air suspension. In addition an electrical burning odor was present inside the vehicle and the arm rest was extremely hot to the touch. The cause of the failure was not determined. The local dealer and manufacturer was not notified. The failure mileage was 87,500. Jft.

car image   Suspension problem of the 2010 Mercedes Benz GL450 4
Failure Date: 01/02/2019

The steering on the SUV freezes and doesn't turn properly could cause over steering and a deadly accident. Also the shocks are bad.

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car image   Suspension problem of the 2008 Mercedes Benz GL450 5
Failure Date: 11/05/2018

The airmatic suspension has failed, the truck is sitting low the air compressor blew into pieces from working to hard. This is a big problem with mercedes airmatic shocks on many different model. . . Please help us ,this should be a recall. . I only have about 45000 miles on my truck.

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car image   Suspension problem of the 2012 Mercedes Benz GL450 6
Failure Date: 09/25/2018

4-5 miles into driving airmatic malfunction appears on my dashboard ( picture of an straight up arrow in the middle of car picture) when I increase the speed to 50 miles the tachometer goes crazy and I hear loud sound. Car has less than 50 000 miles.

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car image   Suspension problem of the 2009 Mercedes Benz GL450 7
Failure Date: 09/15/2018

I am having issues with my suspension. I've had to replace it twice in 1 year. A recall should be issued on this.

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car image   Suspension problem of the 2012 Mercedes Benz GL450 8
Failure Date: 08/30/2018

At around 60k miles, I had to replace the automatic suspension on both of the front tires (around $3,000). Now I'm having issues with the back and will probably have to replace them as well at 69k miles.

car image   Suspension problem of the 2011 Mercedes Benz GL450 9
Failure Date: 08/29/2018

My 2011 Gl450 mercedes SUV is driving sideways one front and one back suspension airbags are not working I feel like my care is going to flip over when I turn. This is a hazardous problem. Can cause accidents a deaths not only on the driver but other people on the road.

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car image   Suspension problem of the 2012 Mercedes Benz GL450 10
Failure Date: 07/25/2018

Car just reached 90k miles with limited driving. The airmatic suspension has been acting oddly for the past month - I would find it low in the rear in the morning after being parked in a flat garage. The next day the entire car would be lowered. Whe is turn off the car, you would hear air being released. Today, when parked, there was a loud explosion, the car shook for a few minutes and then the entire thing sank to the wheel wells. Assume the compressor has exploded and after reading various posts, this is a common problem with all mercedes that have airmatic suspensions and should be fixed/recalled by mercedes.

car image   Suspension problem of the 2011 Mercedes Benz GL450 11
Failure Date: 05/26/2018

Recall the air suspension bags keeps busting also I can�t tell how much gas in my tank I replace the back air suspension air bag and now the front has gone out I also replace the suspension leveling value the car bounces when driving.

car image   Suspension problem of the 2015 Mercedes Benz GL450 12
Failure Date: 05/17/2018

Gl 450 with VIN 4jgdf6ee9fa504763 experienced exact problem defined by NHTSA recall # 18v272 in may 2018 (2 or 3 weeks prior to receiving recall notice from mercedes-benz USA). Dealership, mercedes-benz of midllothian virginia, performed repair work required (based urgent need from mil saying "do not drive vehicle. Mb midlothian repaired the active suspension system by replacing the "sealing cap" on the "acs oil reservoir" - the exact repair specified in the recall. I was charged in excess of $400 for this repair as the dealership "had not yet received official notice that the recall would include (my) vehicle. " upon receiving the official recall letter in June 2018, I contacted mercedes-benz USA. Mb-USA told me that the work I had paid for was, indeed, covered by the recall, and that mb dealership should reimburse me for the charges and re-charge mb-USA. On August 20, I again contacted mb midlothian who told me that I needed to file with mb-USA for reimbursement. So I, again, contacted mb-USA and asked for reimbursement. Mb-USA, again, told me "no", the dealership must initiate the process and provide reimbursement. Mb-USA rep said that the dealership should reimburse me since the work conducted was now a recall. Payment for the recall is directly between mb-USA and mb-dealership. However mb-midlothian dealership said that "this is not the way it works. " this is an issue between mb-USA and mb-dealership-not me. I, the customer, am caught by the finger-pointing in the middle with no resolution. This is a known major safety issue identified by a recall !!! mb-USA and their dealerships work it out, and not leave customers with no resolution because of their incompetence. I am a phd automotive engineer, but do not work for or get paid by mb. Thus, as a very frustrated customer, I am caught in mb bureaucracy with no resolution or acceptance of responsibility.

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car image   Suspension problem of the 2011 Mercedes Benz GL450 13
Failure Date: 02/01/2018

The airmatic system exploded while the car was at the Mercedes Benz dealier in modesto, California parked to have the breaks repaired . . According to the dealer the car is no operable due to one of the various airmatic controles exploded while parked waiting being services. The explosion was loud and keept the car bouncing for a couple minutes while the other airmatic controles were deflating due to the explotion. More information can be obtained from the Mercedes Benz dealer in modesto California since the explo tion occurred at their shop.

car image   Suspension problem of the 2009 Mercedes Benz GL450 14
Failure Date: 02/01/2018

I purchased my mb Gl450 in 2010 and at that time it was covered as a pre-owned mb vehicle. Under the warranty, I had the air ride suspension fixed twice. Once on front left and right. After the warrant expired, I have had to do both sides of my suspension again. Now the front left has failed and needs to be repaired. I have read my blogs and posts about this mb suspension defect and want hope the NHTSA can push mb to issue a recall to fix this failed product.

car image   Suspension problem of the 2007 Mercedes Benz GL450 15
Failure Date: 01/10/2018

Takata recall . My car have the air shocks completely down the air is escaping from 3 of them and the car looks and drive very bad ,also the turbine speed control sensor is failing since I purcfchase this vehicle, tha car stop moving forward every time igot to a stop ,and I have to turn the car off and then turn the car on in order to keep moving.

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car image   Suspension problem of the 2015 Mercedes Benz GL450 16
Failure Date: 12/30/2017

On 12/30/2017 we purchased a mercedes-benz certified pre-owned �cpo� vehicle from Mercedes Benz of north palm beach. We arrived at the dealership in the afternoon sent by Mercedes Benz of west palm beach their affiliated dealership for the specific vehicle we purchased. When we arrived at the dealership to view the vehicle, it was not detailed from the previous owner. On the test drive with our sales person I noted unusual noises and ride conditions in the vehicle. The salesperson assured us that it is a cpo vehicle with an unlimited mileage warranty backing up bumper to bumper factory warranty. He gave us an implied oral warranty that the vehicle would be repaired to our satisfaction - �not to worry�!.

car image   Suspension problem of the 2010 Mercedes Benz GL450 17
Failure Date: 09/16/2017

Rear air suspension exploded while car was stationary in high position engine off . The car shaked .

car image   Suspension problem of the 2008 Mercedes Benz GL450 18
Failure Date: 08/17/2017

8/30/16 replaced right front airmatic strut. Suspension kept dropping. 8/1717 at times,after closing door,air escapes and suspension drops. Dealer checked codes and nothing. Suspension continues to drop when door closes. Can hear air escaping. Not every time, but 3 out of 4 times.

car image   Suspension problem of the 2012 Mercedes Benz GL450 19
Failure Date: 02/09/2017

Airmatic suspension leak. Requiring expensive repaire. . Only has 61000 miles.

car image   Suspension problem of the 2011 Mercedes Benz GL450 20
Failure Date: 01/25/2017

This car was sold to me as a cpo vehicle from Mercedes Benz of greenwich with 32k miles in 2014. Since ownership all airbags have failed and been replaced except the recalled takata steering wheel air bag. The curtain air bags, rear airbags etc. Are now on the second replacement. The computer failed while driving and the dashboard went completely black and needed to be replaced. The dealership has told me that this year vehicle has continual problems and failures. It the sound like the car should have been recalled. I was told to sell the car privately since the value has plummeted.

car image   Suspension problem of the 2008 Mercedes Benz GL450 21
Failure Date: 11/11/2016

Vehicle goes on one side, dealer blames and repairs struts, same issue happen after 5 months, and dealer blames air suspension bellows. Stiff and noisy steering may also be related to takata recall.

car image   Suspension problem of the 2008 Mercedes Benz GL450 22
Failure Date: 06/17/2016

Powering steering locks,suspension air struts losing air can hear when driving.

car image   Suspension problem of the 2012 Mercedes Benz GL450 23
Failure Date: 06/15/2016

At 80k miles the front air suspension started leaking and I had them replaced at a cost $2414. 42. I was always worried that next was the back suspension and this is now true that I have to do the same for the rear air suspension and I can estimate based on the last repair price that perhaps will be paying another $2500. I have spoken to various people with the same type of cars whom I met with flattened air suspensions and did not know why their car suspensions were leaking. At least it would be good if mercedes could provide us with metal alternatives because do think in the next 2 to 3 years, I will be replacing them again and again. Please help, this does not seem right or even fair to have leaking suspension.

car image   Suspension problem of the 2007 Mercedes Benz GL450 24
Failure Date: 12/13/2015

2 complaints -1 I was driving w/out a coat on & turned the drivers seat heater on. Then I started feeling a sharp, stinging pain on my back and started smelling the burning of what turned out to be the seat. I almost had an accident trying to get what I thought was a stinging or biting insect off my back. Once I realized it was the seat heater, I turned the seat heater off, only to find I now have a hole in my seat. If mercedes knows they have this problem, as I have come to read here, they should warn people not to use the heaters to avoid an accident and avoid having a hole in the seat or replace the seat and heater. #2 the front air suspension shock crashed on the front of my car. My car sat in the dealership for over a month waiting for mercedes to reengineer the air shock. Finally, they told us to buy an aftermarket and they would install. Shortly thereafter rear of the car wouldn't level and they said it was the compressor so that was replaced. But still the rear was uneven so they replaced both rear shocks and still the car wouldn't level. Then they had the nerve to tell me it was the front aftermarket and they now needed to be replaced. And the dealer told me the car was a 2007 so what should I expect. I stopped going to the dealer and instead took it to a private shop. They replaced a sensor for a minimal charge and the car has been fine since.

car image   Suspension problem of the 2007 Mercedes Benz GL450 25
Failure Date: 09/11/2015

Veh suspension fell, almost lost control.


Other Common Suspension related problems of Mercedes Benz GL450

Problem Category Number of Problems
Suspension problems
37
Front Suspension problems
5
Suspension Noise problems
4
Rear Suspension Springs problems
4

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GL450 Service Bulletins