Headlights problems of the 2003 Mercury Grand Marquis - part 1

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the contact noticed that the headlights were inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 106,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front driver’s and passenger’s side headlights failed. As a result, the contact engaged the high beam headlights to continue driving. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,000.

Tl the contact owns a 2003 Mercury Grand Marquis. The contact stated while driving at various speeds, the headlights became inoperable without warning. The vehicle was taken to grieco Ford of fort lauderdale (1333 n federal hwy, fort lauderdale, FL 33304, (844) 648-2686) to be diagnosed. The contact was informed that the lighting control module needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 15v861000 (exterior lighting). The manufacturer was contacted however, no further assistance was provided. The failure mileage was 124,900.

Tl the contact owns a 2003 Mercury Grand Marquis. While driving 30 mph, the headlights went out and turned back on intermittently. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 156,000.

Tl the contact owns a 2003 Mercury Grand Marquis. While driving 80 mph, the headlights shut off without warning. The contact called the local dealer (performance Ford tooele, 1141 n main st, tooele, ut 84074, 435-882-7000) and was informed that the vehicle was previously repaired per NHTSA campaign number: 15v861000 (exterior lighting). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Coming from a concert which thankfully was very close to home, the headlights did not turn on and there were no dash lights. The vehicle was not in motion but as the car was starting to move, still no lights. There was a recall on this vehicle in 2014(lcm #15s39) that was repaired and reimbursed by our local Ford dealership. This was a known issue for 2003-2005 Mercury Grand Marquis and 2003-2005 crown victoria. I have since seen complaints come up as of Jan. 2018 that this problem has again come to light. This is a horrendous safety issue and not an inexpensive fix. How many more times will this keep happening? we love this car, have had it for 13 years and it has less than 90000 miles on it. Tried contacting Ford customer service and they were no help!! we just wanted to make this known that obviously this is an ongoing problem with this particular year vehicle.

When driving at night, headlights will sometime become dim, usually the headlights will cut off. Less than a minute, after they go off,headlights will return back on.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the front driver and passenger side headlights were dim and prevented the contact from seeing at night. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The contact called bert wolfe Ford at (304) 344-1601 (located at 1900 patrick st plaza, charleston, wv 25387) where it was confirmed that no recalls were associated with the VIN. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 15v861000 (exterior lighting). The manufacturer was notified of the failure and provided case number: cas13954234. The approximate failure mileage was 105,000.

I have a serious dangerous situation going on with the headlights that could end with fatal results. The headlights will go out by themselves at night which could result in a car crash. The lights will go out without warning while the vehicle is in motion wherever you are.

The contact owns a 2003 Mercury Grand Marquis. While driving approximately 60 mph, the headlights went out without warning. The contact managed to drive home. The vehicle was taken to the dealer (borman autoplex in las cruces, nm, 575-525-4500) where it was diagnosed that the lighting module needed to be repaired. The technician stated that the failure was repaired earlier per an unknown recall; therefore, the contact would be responsible for the repair cost. The manufacturer was called and stated that the recall repair was a one-time repair and hung up the phone. The failure was not repaired. The failure mileage was not provided.

Lcm recall - the dealer will not order parts from the manufacturer for a failing lighting control module for my 2003 Grand Marquis. They told me that the parts are not available, and just don't drive after dark. I cannot get my headlights to work at random times. They will just shut off, or not come on at all occasionally. Car can be in motion, or stationary.

Tl-the contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 35 mph, the vehicles low beam headlights failed without warning. The contact was able to use the high beam lights to be able to see. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 150,000. Ed.

The contact owns a 2003 Mercury Grand Marquis. While driving 35 mph, the low beam headlights failed to illuminate; however, they illuminated while the vehicle idled. The failure recurred intermittently. The contact mentioned that the high beam headlights were still working. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2003 Mercury Grand Marquis. While driving 70 mph, the headlights failed to operate. The contact received a notification of NHTSA campaign number: 15v861000 (exterior lighting); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 41,000. Parts distribution disconnect.

I understand there is a problem with the headlights failing and a letter was issued about a year ago, but no parts were furnished to dealers.

I was driving and my headlights went out. I couldnt see the road. They never came back on. I was on a city street.

Tl-the contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 45 mph, the headlights, signal , dashboard and interior lights failed without warning. The vehicle was taken to a dealer where it was diagnosed that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 265,000. Ed.

My headlights went out while I was driving d I wn the interstate and they wouldn't come back on.

The contact owns a 2003 Mercury Grand Marquis. While driving 45 mph, the headlights failed without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15v861000 (exterior lighting). The manufacturer was notified of the failure. The failure mileage was 70,000.

My 2003 Mercury Grand Marquis has had an issue with the lighting module for the headlights. The headlights will not turn on anymore and from what I see from others complaints about this model is that the majority of the complaints with this vehicle are with the same issue! I really hope that this issue becomes a recall since obviously they are aware of how many people are having this problem. Do you know how hard it is not to be able to drive at night?! let alone when it's rainy or foggy out. I have young children what if theres an emergency?? this issue needs to be addressed before more people get into an accident! are they waiting for someone to die first!? another issue I have is with the windshield wipers- they only have one speed- fast. I don't know why they wouldn't make them with slower settings, every time it rains lightly I have to turn them on for a second and off repeatedly because there aren't any slower settings. I like the comfort of my Grand Marquis but these issues really need to get resolved or I'll be forced to by another vehicle and if they don't do a recall on the exterior lights I will never buy another vehicle from Ford motor company because it will show that they really don't care about people's safety!.

Intermittent failure of headlights throughout life of vehicle. Headlights cease to work; high beams work if flash to pass lever is continuously pressed. On 5/18/15, complete headlight failure, speed on drive home estimated at 5 mph max as roads were dark and driving with flash to pass lever activated requires one handed driving. Very unsafe. Symptoms consistent with lcm failure reported by multiple marquis and crown victoria owners and Ford bulletin 14n01. Contacted Ford and stated we never received 14n01 - Ford customer service stated they were unable to provide copy of 14n01 !? and referred to dealer. Contacted dealer who stated I would need to physically come to dealership for a copy of 14n01, if the dealer diagnosed a 14n01 issue, the repair would take two days. I asked if a loaner would be provided. Dealer stated no and dealer stated they could not order the part ahead of diagnosing the vehicle per my request to expedite lcm replacement. The Grand Marquis and crown victoria 2003-2005 should be recalled. Has anyone at Ford ever driven without headlights? this is a safety issue which is a recall issue, not a stealth Ford customer satisfaction campaign attempt at pacifying consumers with non working headlights. This problem was originally identified in 2008; why are consumers driving cars with malfunctioning headlights in 2015? why does a Ford owner have to obtain a copy of 14n01 on the NHTSA website versus from Ford via email? so much for the "go further" promises of Ford; we car owners aren't "going further" with no headlights.

The contact owns a 2003 Mercury Grand Marquis. While driving approximately 70 mph at night, the headlights failed to illuminate. After tapping onto the lighting control module, the lights activated. The failure recurred intermittently. The VIN was not included in NHTSA campaign number: 15v861000 (exterior lighting). The contact replaced the lighting control module himself. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

Tl- the contact owns a 2003 Mercury Grand Marquis. The contact stated while driving 35mph, the vehicle's headlights go off intermittently. There were no warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of of the failure. The vehicle failure mileage was 108,000. Kh.

The headlights would not come on. The only way to drive home was to hold down the high beam lever the entire time, there are many complaints about this situation online with this vehicle and this is a severe safety issue. This car is owned by my 84 year old mother, lets get this recall done so no one gets hurt.

My headlights quit working occasionally cant see the road without lights.

My headlights went out while driving a few times. I took it in to the dealer (after local shop said it would be expensive, but may be under warranty). The dealer said on November 18th that the lcm is covered under warranty, however it may take a few weeks. The problem is getting progressively worse. The dealer's suggestion for workaround is to use the "flash-to-pass" lever, which momentarily turns on high beam lights. This is not a practical solution, holding the passing lights during a 45 minute drive to work every day. The dealer refuses to provide a rental/loaner vehicle. I'm concerned with the long term effects on the "flash-to-pass", which may go out as well, as it is not designed for continual use like this. I have to drive to work in the dark every morning, dealing with intermittent headlights, and trying to manually hold the flash-to-pass lights. This is a dangerous situation which should be resolved immediately!.

The contact owns a 2003 Mercury Grand Marquis. While driving at various speeds, the headlights failed without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

Update: after reading the headlight issues on this site, having had the same problem myself, I took my Mercury to mechanics and explained what I've been reading. They said the lighting control module was on a lengthy back-order. However, they were able to find a broken solder joint on the lcm, which they repaired for $170. This repair lasted 3 months and, as of 1/17/2015, headlights randomly shut off, again with only the 'flash to pass' stick pulled in to illuminate the high beams.

Headlights shut off unexpectedly while driving in complete darkness. Finally figured out I had to pull the "safe to pass" in order to get the headlights to stay on. Drove to work while pulling the "safe to pass" stick on my steering wheel. Absolutely unsafe.

The contact owns a 2003 Mercury Grand Marquis. While driving various speeds at night, the headlights failed and the lever to activate the high beams had to be held for visibility. The failure recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. The VIN was not available.

Driving around a bend on a dark county highway in southern NJ, no street lights. My headlights go out and wont come back on. Since my steering is stiff, I almost wrapped myself around a tree. Thank god, I have good brakes and driving on brand new tires on a dry road or I would be dead right now. My mechanic has always claimed that the stiff steering is a common problem & a manufacturing defect, but cost prohibitive for me to fix. When I took the car today, he said it was definitely the lighting control module ($600 part). He was unaware of the chronic problem that is happening as of late with the lcm's in 2003 marquis. I think you guys closed the case too early on the lcm's, the complaints boards all over the internet about this problem are increasing in frequency. Combined with extremely stiff steering, headlights going out randomly is a recipe for disaster.

Lighting module failure. Parts have been ordered on 8/27/14, by pacific marple Ford ,broomall, PA. 610-353-5500. Dealer stated on 8/27/14 that they should receive the part in approximately in a month. I visited dealer on 10/3/20-14 and they told me Ford has notified them it may be 2015 no lighting module I called Ford motor comany relationship center on 9/3/14, 9/15,9/18, 9/23, 10/3,10/25 and 10/30 2014 ms jodi of the center called me on 9/18/14 her phone # 866-631-3788 ext. 77744. She stated she will call me on 9/30 with an update. Have not heard from her since. Left messages for her on 10/3, 10/25 and 10/30 2014. I cannot drive at night. My auto inspection is November 2014 . No headlights, cannot pass inspection this is Ford's responsibilty, not the dealer. Please help. Thank you.

I was driving at early dawn when I realized in some shadier areas the headlights weren't working. I pulled over and confirmed this. I thought that instances of intermittent headlight failure the week before was a misperception on my part. I had received a letter from Ford weeks earlier; Ford has indeed confirmed this problem is due to their lighting control module, so much so that Ford's letter claims that the company will cover replacement for an additional 5 years. My car's module has now failed completely. I am unsure in how many earlier instances, especially in semi-lighter environments where it was less perceptible to me, this intermittent headlight failure put both myself and other drivers, pedestrians, and bicyclists around me in real danger. The failure of my car's module has since been confirmed by my local dealer. In addition, I contacted Ford directly. However, affected drivers, as well as potential future owners, both of whom have and will pose a danger to others, have not and will not have a remedy any time soon, according to Ford, despite their letter. Ford dealer and regional managers suggest that the part is out of stock indefinitely. Future drivers will have no remedy to their cars' unsafe conditions. An allusion has been made to some unsanctioned, uncovered, and pricey, unreimbursable fix with no guarantee of success, hence to guarantee of safety either. Worse still, Ford has categorized this issue as one not entitled to rental assistance despite their "covered" failed part being responsible. States' inspection processes will fail any vehicle exhibiting this clearly unsafe issue. The commonwealth will deem my unsafe and unroadworthy this month, leaving me with no recourse. And with no relief expected from the manufacturer, any other car suffering this failure will meet with the same fate. What is the worth of being "covered" without a safe fix?.

Letter from congressman jones on behalf of constituent regarding a problem she has encountered with her 2003 Mercury Grand Marquis and Ford motor company; attn: william moore. The consumer received a customer satisfaction program notice, regarding a potential problem may exist with the electronic module, that supplied power to the headlights, may fail.

Customer satisfaction program by Ford, #14n01: they (Ford) tell me in a letter that my headlights may fail without any notice of a problem. They (Ford) know this is not only possible, but that it has happened numerous times already. There are blogs that speak to this issue. If it is the function of your department to protect consumers then please do so. This is potentially a deadly safety issue. . . . . If there is even the slightest chance this could happen I don't understand why this department has not rectified it and made Ford recall these vehicles.