Suspension Noise problems of the 2002 Mercury Sable

The contact owns a 2002 Mercury Sable. The contact stated that while driving approximately 20 mph, an abnormal noise from the front end of the vehicle. The contact indicated that the driver's side coil spring was fractured. The vehicle was not diagnosed or repaired. The contact notified the manufacturer of the defect but no solution was offered. The contact was informed that the vehicle was not included in the NHTSA campaign 04v332000 (suspension) the contact stated the vehicle experienced the same defect listed in the recall. The failure mileage was 109,000.

The contact owns a 2002 Mercury Sable. The contact stated that while parked, the vehicle made a loud snapping noise. The contact mentioned that while he drove the vehicle out of the garage the passenger front tire blew. After inspecting the vehicle he noticed that the passenger front coil spring broken. The manufacturer advised that the vehicle was included in NHTSA campaign id number: 04v332000 (suspension: front: springs: coil springs). The vehicle was not repaired. The approximate failure and current and mileage was 113,000.

The following addresses an issue I encountered with my vehicle, a 2002 Mercury Sable. On January 12th, 2012, I was driving on a two way road during a heavy snowstorm. I was traveling about 35 miles per hour, which was below the speed limit, due to the road conditions. At this time, I heard a loud noise and experienced a loss of control over my vehicle. After pulling over, I investigated the noise and discovered that the front right tire was completely shredded and partially off the rim. I towed the car to a repair shop and learned that the suspension spring broke and punctured the tire and damaged the strut. This is also a year and a half after I had a similar problem with the front left spring. Neither the strut nor the tires were damaged during this event at that time.

2002 Mercury Sable GS - 103,000 miles, never been in a collision, always maintained by the book. On April 2, 2010 at 8:00 am, I was pulling forward out of my parking spot when a loud thud and a grinding noise stopped me from going any further. This was a total surprise as nothing about the previous day's driving hinted at an suspension/steering problem. After checking behind both front wheels, I found that the left front coil spring had snapped and a plastic piece had been broken by the impact. No tire damage occurred. I was just pulling out of a parking spot so speed was less than 10 mph by the time the noise forced me to stop. Had this happened at speed I would surely have lost control of the car. The Sable was taken away on a flatbed truck and cost about $1300. 00 to repair using new parts. Something needs to be done, I did research on this and it only affects 2002-2003 Sable/taurus, irrespective of mileage. I believe this is complaint number 356 for this specific manufacturer's flaw.

Mercury Sable 2002 with 35,000 miles. While in the parking lot I opened the vehicle, and stepped in. All of a sudden I heard a loud metallic noise, stepped out and inspected the vehicle, nothing was noticed. I started the vehicle and tried to move it in reverse, immediately the front conductor side tire blew up. Further inspection revealed a broken suspension coil in the front conductor side.