18 problems related to transfer case have been reported for the 2009 Nissan Murano.
My 2009 Nissan Murano le has 117k miles. I had extended warranty which expired at 100k miles & 7 months ago. The transfer case is leaking & Nissan informed me it needs to be completely replaced costing me $3350. The transfer case seals have been replaced twice before on this vehicle at 30k miles and 75k miles. Upon doing research, the transfer case appears to be a very common problem with Nissans. I was also informed by a Nissan ace certified tech that the faulty transfer case is a factory defect, and there were revisions made on the transfer case on March 24, 2014; therefore, the newer, revised transfer case "should not" fail again. Well, after unsuccessful negotiations with the local Nissan service department, I contacted consumer affairs to request a partial good-will payment (at least pay for the parts since it's such a common issue and a design defect and I'll pay for the labor), but they have refused. This leaves consumers with defected products which will end up costing consumers thousands of dollars because Nissan refuses to stand behind their products. What a dishonest way to do business.
Nissan dealer told me that "transfer case has a heavy seep" which will cost $1270. 00 to fix. I see on the internet that the transfer case on the Nissan Murano is a huge problem which should result in a recall. I which to add my complaint to those already submitted.
The transfer case is leaking fluid.
My vehicle was exhibiting a burnt rubber smell from the engine compartment. I opened the hood and saw like smoke coming from the rear passenger side of the engine compartment. I took my vehicle to the dealer for service and noted this incident on the work order. The service technician later informed me that the transfer case was leaking fluid and was blowing onto the exhaust pipe and under carriage. They said that is what caused the burnt rubber smell, not a drive belt. The warranty for this component expired at 60,000 miles. I was charged approx. $1700 for this repair before discounts. I asked the service technician if this is a common repair, he said, "yes, we do a lot of these. " I told him that I was not satisfied with this repair to the point that it appears to be a reliability issue. Using the fmea approach - severity is high to the fact that without gear fluid the transfer case will cease and cause catastrophic failure. This type of failure is not detectable from the perspective of normal user maintenance. The fluid can only be checked by a mechanic from the underside of the vehicle and not from the top of the engine compartment (I. E. Dipstick). Occurrence or frequency appears to be common per the service technician's comments. I am requesting that the NHTSA investigate this issue. I suspect other customers have been impacted by this know defect (bad seal).
Was driving along, and heard a loud knocking sound. Thought it was the transmission, so I took it in to a dealership, and they said I had a cracked transfer case. Nissan extended the warranty for there transmissions, but not for their there transfer case. My vehicle could have seized at any moment when I was driving. It sounds like there are allot of Nissan Muranos that have this same issue.
Dealer says my car is leaking oil trom the oil transfer case. I have not had any evidence in my driveway of any oil leak. This is the first time I heard of it, but even the repairman at the dealship says Nissan knows it's a defective part. Now I see on line plenty of information on this. Why wasn't this a recall issue? how many folks can afford $3500 for a repair that is not covered under warranty? I can't.
While my husband was driving the vehicle into work, started out driving normal. Then about 6 miles from home it all of a sudden started a jerking motion and then the vehicle came to a complete stop. He was able to get the vehicle off the road. Had the car towed to a Nissan dealer thinking it was the transmission which would have been covered under the extended warranty. Was contacted this morning and told it was the transfer case which is not covered under the warranty for the cvt transmission which is going to cost us $3600 to have repaired along with the $125 to get it towed to the dealer. We have had this vehicle for only 4 months. Considering how much these vehicles cost they should not be falling apart this quickly! I believe if they are willing to extend the warranty for the cvt transmission they should be willing to take care of any parts that could be affected by it.
Purchased a 2009 Nissan Murano. Has only 72,000 miles and is only 5 years old. According to the local Nissan dealer, the transfer case apparently went bad and is not covered under the extended cvt warranty. Instead, they quoted me a price of over $3,000 and no guarantee that the repair will even fix the problem. My complaint stems from a great deal of research that shows Nissan is familar with the problem, that the transfer case design is flawed, and yet they refuse to recall the item. The problem appears so prevelant, that I am having trouble even locating a transfer case to replace it with. As a single father of thre (3) boys, I do not have the resources for this repair, especially given that I attempted to purchasea relatively new vehicle to avoid having to make such costly repairs. I would hope your organization would step in on behalf of the american consumer for what is, in essence, the repetitive extortion of Murano purchasers and not wait until the untimely death of a Murano driver and, god forbid, its passengers. . .
New vehicle was bought September 2009. On 04/26/2011, east charlotte Nissan's mechanics changed transfer case because leaking. Vehicle had 29,505 miles. On March 24, 2014, ecn's assistant service manager said it is necessary to change transfer case and gasket because leaking. Vehicle had aprox 70,000 miles. After owner requested help to nc consumer protection, ecn's general manager replied neither of those leaks would be considered abnormal since repair was nearly three years and vehicle was driven 50,000 miles. Also, he states that owner because his financial situation wants to get vehicle fixed at no cost and that is dishonest and unethical. Owner never tried to get a free repair. He only would like to know: why transfer case and gasket should be changed every three years because leaking? however, the first time they were changed happened after one year and seven months and with less than 30,000 miles.
I took my car in for an oil change and was informed that it needed a new seal on the transfer case. If I did not do this the car would lock up and not move. The repair cost would be 1500 to 3800 dollars. It seems that Nissan has a history with its power trains and should not expect a customer to repair it and be told that it just happens and will again with such minimal mileage. I heard a few other customers being told that they also had major repairs that were needed when going in for routine maintenance. It does appear that dealerships have a way to extort large sums of money from people in a struggling economy!.
My husband took my vehicle for a normal oil change. He was then informed that the transfer case had a leak and it would cost over $3,000. 00 to have it replaced. I do have an extended warranty and between Nissan and the extended warranty I am being juggled around as to who is responsible to pay for the replacement. I have since found out that the factory warranty was extended due to the many problems associated with this issue. I have been looking and have found that this has been a problem on the Murano for quite some time. Apparently if the transfer case runs dry of the small amount of oil it has, it can lock up the entire drivetrain and render the vehicle un-drivable. The transfer case is directly related to the cvt and many of the failed cvt¿s vehicles have had cracked or leaving transfer cases. Since there seems to be a considerable amount of incidents and Nissan is aware of the issue, it seems unbelievable that they are not fixing the transfer case issue, especially since it is a potential safety concern. It seems fit that since Nissan knows about the issue they should be responsible for all costs for repairs which includes labor, parts and any other related expenses.
I was told today that I have leak in the transfer case in my 2009 Nissan Murano awd. I was told by the service advisor that the leak could cause a fire if the fluid drips onto the catalytic converter. After searching the web, I found many other Nissan Muranos with similar complaints. I think Nissan should be forced to make the necessary repair (est. Given $2725) when the 60,000 mile warranty has expired.
I have been having problems with the cvt transmission and was told the factory warranty was extended to double that of its original offer due to many problems. I took my Murano to the dealer to have the cvt replaced and while I was there, the dealership told me the transfer case was leaking also and would need a new seal but it was expensive. I received a call later from the dealer stating that my particular VIN contained a transfer case that had no separate seal option and the entire case would need replaced for over $3,000. With very little looking I see that this has been a problem on the Murano for several years and they have changed the warranty to cover the faulty cvt transmission but not the transfer case which has gone hand in hand with previous cvt's. (if it's one, it's both) apparently, if the case runs dry of oil (which it doesn't have much in the first place) it can lock up the entire drivetrain and render the vehicle un-drivable. The transfer case is directly related to the cvt and many of the failed cvt's vehicles have had cracked or leaking transfer cases as well. Considering the number of incidents and awareness of Nissan with this issue, it seems absurd they not remedy the transfer case issue, especially with it being a potential safety concern. But knowing that the transfer case is unserviceable and a fully enclosed, integral part of the main drive train should clearly put Nissan in the hot seat for all costs for repairs labor, parts, and any other related expenses.
I just got off the phone with the Nissan dealership and they informed me that there was a leak between the transfer case and the transmission, it also catches really hard when you put it into reverse or drive and sometimes to a minute to finally go into gear. . They also said this was a recall but for some reason my Muranos VIN wasn't popping up as one of the 2009 Muranos that fell under the recall. I was looking around your web-site and I saw another person was having this same issue, and it sounds like they might have been told the same thing we were. Which was basically to keep an eye on it and if it gets worse or in better terms when it gets worse to take it in and spend $3,000 to have it fixed. I'm not completely sure how this recall thing works but if its happening to multiple 2009 Nissan Murano's it seems like the recall should be for the whole year not just certain ones.
The car was taken to the Nissan dealership approximately 4 months ago and I was notified of the transfer case leaking and was quoted at least $3,000 to fix it. I was told it will eventually go and will affect my transmission but to stay on top of my oil changes and fluids to help prevent the system from failing. At my next oil change I asked if the system was checked and I was told "everything lookes good. " about a week ago (was not due yet for a oil change) my car would jolt into reverse and would be hesitant to go and same thing with driving forward. The car is stuck in awd, transmission clicks when driving, and jolting occurs driving forward and reversing. Apparently this is a common problem with the transfer case failing in this type of car.
The contact owns a 2009 Nissan Murano. While driving approximately 55 mph, the contact heard a whistling sound and felt a vibration in the vehicle. The vehicle began to decelerate. The vehicle was taken to the dealer for diagnostics. The technician stated the transmission and the transfer case would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 75,000.
Nissan performed warranty to cvt axle seal and transfer assy. Case seals at mileage 50,332. Then at 55,5570 on Aug 02, 2011 Nissan had to replace the transfer case assy. (part number 3310-jp11b) under warranty , then on Dec 12, 2012, mileage 80,841, the transfer case assy. (part number 3310-jp11c) failed again which Nissan replaced but no longer consider it under warranty and at a cost to me of $3700. 66. Then at mileage 80,935 the transfer case assy. Seals began leaking which the dealer fixed under warranty from the previous repair work. We called the Nissan office as we thought the transfer case assy. Was cover under the cvt system extended warranty. Nissan is now claiming this is not part of the cvt system which they extended the warranty on up to 10 years or 120,000 miles even though it is an integral part of the system.
Cracked metal transfer case under normal work-commute driving conditions at 60,200 miles. Case and seals had to be replaced. Cannot drive vehicle. Nissan has had this problem before - note Nissan service bulletin ntb04129.