Tank Assembly Problems of Nissan Quest - part 1

Nissan Quest owners have reported 35 problems related to tank assembly (under the gasoline fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Nissan Quest based on all problems reported for the Quest.

car image   Tank Assembly problem of the 2007 Nissan Quest 1
Failure Date: 07/11/2013

Vehicle ran out of gas even though the fuel gauge read just below 1/4 tank and the low fuel light did not come on. . . Update 04-10-14.

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car image   Tank Assembly problem of the 2011 Nissan Quest 2
Failure Date: 03/02/2012

While driving down hill the car will stall if the gas tank reads less than 90 miles to empty. This has happened while driving at highway speeds or in town. Today this happened while crossing an intersection. The van stalled right in the middle of a major intersection which created a safety hazard. The local Nissan dealer said that Nissan is "working" on fixing the problem but they can't do anything for us.

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car image   Tank Assembly problem of the 2012 Nissan Quest 3
Failure Date: 02/04/2012

Vehicle stalled while traveling up a 2-3% grade. It appeared to run out of fuel although the navigation display indicated there were 21 miles until empty. The fuel gauge also indicated fuel remained. The vehicle was traveling about 45 mph and fortunately it coasted to the top of the grade. At that point, the engine began receiving fuel once again and kicked in. This appears to be similar to problems encountered on the 2011 model year. The vehicle was traveling on a two lane narrow road around a blind curve with no place to pull off. This could have been a very dangerous situation had the vehicle's momentum not carried it to the top of the grade. Contacted the Nissan dealership where purchased on 02/06/2012 and the gm stated that it was the second call about a 2012 Quest fuel issue he has received. The other involved a vehicle parked on an incline that would not start and appeared to not be getting fuel although the navigation and gauge indicated there was fuel in the tank. When additional fuel was added that vehicle started. Also contacted Nissan consumer affairs on 02/06/12 and filed a complaint providing them with details of the situation. Have not heard back from the dealership or Nissan as of 02/11/2012.

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car image   Tank Assembly problem of the 2011 Nissan Quest 4
Failure Date: 02/01/2012

This car has completely shut off on me 5 times in the past month! I have had to have gas delivered to me all of these time to be able to drive. On most of these occasions I have had over 1/4 take and had no warning lights on indication fuel level was low. This seems to be a common problem that Nissan is refusing to recognize or do anything about. We took the van in for service and were fist told they had never heard of this issue but then another worker told us they just had someone with the same issue and they replaced the tank yet the problem was not solved. My dealership is mossy Nissan of oceanside CA, and they have been a nightmare. We are driving across the us on military orders in this van with our 2 small children, and this is absolutely not acceptable that we will be forced to drive in a deathtrap. Nissan needs to wake up and do something about this these are family vans, what is it going to take for there to be a mass recall? the death of a family? please someone help us, I do not know what to do right now??.

car image   Tank Assembly problem of the 2011 Nissan Quest 5
Failure Date: 02/01/2012

Car was parked on an incline nose down with 1/2 tank of gas in the tank. When attempting to start the vehicle the engine would not start. Brake system stopped working and car started to move forward down the hill. Needed to use the emergency brake to stop the car.

car image   Tank Assembly problem of the 2011 Nissan Quest 6
Failure Date: 01/27/2012

The first time I had an issue with this van was about 3 months ago approximately 6,000 miles. I had just dropped my daughter off at school. There was a lot of traffic. I had 1/4 tank of gas. I was leaving the school and on a slight decline when my car stalled. I had several cars and large buses behind me. I could not do anything. I was terrified. When the car stalled my brakes went out and I was lucky I put the parking break on when I did or I would have hit the car in front of me. I used the parking break and rolled the van over to the side of the road into the bushes leaving just enough room for cars to get past me. I noticed the gas gauge registered as empty. I sat there for about 10 minutes before the van would start again. When it did I immediately filled up with gas. I called the Nissan dealership they said they would look into it. In the meantime I was dropping my other daughter at an activity. I was on a decline again the car stalled. I had to roll down to level ground and sit and wait until my car would start again. Again I had about 1/4 of a tank. I called the dealership they said that they would replace the fuel tank and not to let the tank go below 1/2. Yesterday at 12,000 miles they replaced the fuel tank. I thought the problem was fixed. I had just under a half a tank and idled on a decline, my car stalled again. Now the dealership is saying that it is the cluster gauge. They decided this when they filled up the car for me (after it stalled) and had to put 14. 7 gallons in it. The service manager told me it was a 16 gallon tank so that is proof to him it's the gauge. I have read the 2011 Quest has a 20 gallon tank so I ran out of gas with 6 gallons in the tank. I was told Nissan wouldn't issue a recall until it becomes a safety concern. I am very concerned for my family's safety. When is it a safety issue for Nissan? when a life is lost?.

car image   Tank Assembly problem of the 2011 Nissan Quest 7
Failure Date: 01/16/2012

When fuel gauge reads 1/4 tank or less van will shut down if on a decline (while driving or parked). I believe this is due to a mechanical error in the float in the gas tank not reading properly. I must make sure that I have at least 1/2 tank of gas at all times.

car image   Tank Assembly problem of the 2011 Nissan Quest 8
Failure Date: 01/13/2012

As my wife drove our brand new Quest down a slope to make a left hand turn, the Quest died. She stopped the car and tried to restart it to no avail. When I arrived I had her attempt to start as I listened to the engine, it was turning and the car had power but it was acting like it had no fuel. The gauge showed a little over 1/4 tank. When the tow truck arrived he took us to a gas staton first, after fueling the car started. When I submitted it to the Quest dealership the service chief said this was the third time he's seen this happen in the past month! the fact that Nissan has clear evidence of a problem that can prove very, very, dangerous yet has not issued a recall is very disturbing. Please address, thank you.

car image   Tank Assembly problem of the 2011 Nissan Quest 9
Failure Date: 01/09/2012

Multiple times my 2011 Quest has stalled out when going downhill. At first it was if I had roughly a quarter tank of gas left. Yesterday it happened when I had just short of a half tank of gas. It happens if I'm sitting still on a hill or cruising down the highway at 65mph. I have to put the car in neutral, press on the brake, then hit the start button, and luckily it has restarted every time. With 2 children under 3, this is a huge concern for me. Please force Nissan into fixing this before a tradgedy happens.

car image   Tank Assembly problem of the 2011 Nissan Quest 10
Failure Date: 12/27/2011

With three young kids in the van, we were stopped at a red light, in the dark, on a hill, at an intersection where cars must turn left or right. I had a quarter tank of gas. Light turned green, I put my foot on the gas and the car became completely unresponsive. Called the police to direct traffic, it was dark and cars were coming at my disabled vehicle from behind, left and right. Called aaa. I was able to get my girls out of the van and cross a major intersection safely. We got gas in the car and got it to the closest dealership. As this was a leased vehicle with less than 3,000 miles on it, we called corporate Nissan to discuss what happened and asked to be let out of our lease (and into another Nissan). After approx. Two weeks of talking with Nissan reps (which is not as easy talk as they do not return phone calls and never answer their phones) and an arbitrator, we were told since the van was "fixed" as per the 1st TSB, we would not be let out of our lease. I told the arbitrator I felt the van was unsafe, she argued that nobody was hurt in the van and the van was fixed. She also said they would not perform both TSB's on my van since the VIN number did not align with the dates issued in the 2nd TSB. Next day, the van was driven by a service manager and sputtered on a hill!! the first fix (replacing the distance to empty gage) did not solve the problem. I left a message for the arbitrator to let her know, she never called back. One week later the 2nd TSB has been performed and the van is ready for pick up. I do not trust the fixes and will not put my family at risk. I think its a disgrace how corporate Nissan is handling this problem. They know the 2011 Quest has a gas tank design flaw and are not actively trying to get them off the road for much needed repairs. I did get out of my lease privately and firmly believe Nissan needs to recall the 2011 Quest.

car image   Tank Assembly problem of the 2012 Nissan Quest 11
Failure Date: 12/20/2011

The contact owns a 2012 Nissan Quest. The contact stated that the vehicle would not start. The fuel gauge displayed that the fuel tank was half full and the contact added an additional one fourth a tank of gasoline but the vehicle still would not start. The vehicle was neither diagnosed nor repaired for the failure. The current and failure mileages were 3000.

car image   Tank Assembly problem of the 2004 Nissan Quest 12
Failure Date: 12/20/2011

The fuel gauge indicator is inaccurate. After the vehicle was completely fuel up, it only indicate 3/4 of a tank on the fuel gauge indicator. Up on subsequent restart of vehicle (2 time), the fuel level indicator finally read full.

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car image   Tank Assembly problem of the 2011 Nissan Quest 13
Failure Date: 12/15/2011

The vehicle fails to draw gas from the gas tank when parked on a decline (front down), and there is less than 1/4 tank of fuel in the tank. This happened in our driveway, where we were unable to start the vehicle even with 1/4 tank of gas, until the vehicle was put in neutral and rolled to a flat spot. Then the vehicle was able to start. We have heard similar stories of the vehicle not starting when parked on an decline, but have also heard of owners of the 2011 Quest stalling at highway speeds due to fuel starvation, attributable to bad gas tank design. This should be recalled and fixed by Nissan immediately before someone is injured or killed in a stall-out accident.

car image   Tank Assembly problem of the 2011 Nissan Quest 14
Failure Date: 12/08/2011

The fuel indication light came on while departing our neighborhood, while going down a hill to a stop sign the vehicle stalled and would not restart. Had to fill the tank via a gas can to make it to the station. Gas light came on tonight March 15th while in interstate and drove approximately 7 miles and parked. Indicator at the time still said we had approximately 40 miles. Parked on a decline and car would not start when we returned. Again filled tank with a gallon of gas and drove to station where we filled with an additional 14 gallons. 14 gallons + 1 gallon from can = 15 gallons. . . . In a supposed 20 gallon tank? the math isn't adding up. Luckily our children haven't been in the car on either occurrence nor have we stalled on a busy highway where a serious accident could occur as a result. There is an obvious problem with the 2011 Nissan Quest fuel tank or pump which is causing the vehicle to stall or not start when there is more than 4-5 gallons of gas in the tank. This needs to be recalled and corrected before somebody is killed. There are countless forums online now that we have just found tonight with people across the country experiencing the same issue. . . . With dealerships not offering any assistance. Please help.

car image   Tank Assembly problem of the 2011 Nissan Quest 15
Failure Date: 11/30/2011

The contact owns a 2011 Nissan Quest. The contact stated that while driving 2 mph into a gas station, the vehicle performed as if it were going to stall. The contact stopped the vehicle and refueled. The contact also stated that the fuel gauge indicated that there was fuel present in the fuel tank at the time of the failure. The instrument panel also indicated that there was enough fuel left to travel approximately fifty miles. The failure recurred on an intermittent basis and the vehicle stalled on a few occasions without warning. The vehicle was taken to an authorized dealer and the contact was informed that unwanted moisture may be entering the fuel tank. The vehicle was repaired, but the failure continued. The vehicle was not taken back for additional repairs. The manufacturer was not made aware of the failure. The failure mileage was 3,750.

car image   Tank Assembly problem of the 2011 Nissan Quest 16
Failure Date: 11/14/2011

First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. Approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. Pushing start button caused an attempt to crank, but engine wouldn't start. Accessory power still worked. We put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). The van was towed to a Nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. Dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. Second incident: 12/16/11, low fuel light came on at 52 miles to empty. Before I could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. I exited the vehicle for fear of being hit by oncoming traffic. I called police and we put 3 gallons of gas in the van and the engine cranked right up. I immediately went to the nearest gas station about 3 miles away and the van took 15. 2 gallons (add the 3 police put in and I should have had 1. 8 gallons in the tank when it stalled).

car image   Tank Assembly problem of the 2011 Nissan Quest 17
Failure Date: 11/01/2011

Quest constantly stalls when driving downhill with less than 1/4 tank of fuel. This has happened to us 4 times in the past 4 months. 1) backing out of steep driveway, approx halfway up driveway the engine stalled and van rolled forward. We could not get the van restarted and had it towed to dealer. The dealer was able to get it started and the engine diagnostics showed no problem. Dte showed over 100 miles until empty. 2) driving down hill on back road van stalled. Dte showed 75 miles until empty. Van was able to be restarted when on flat surface. 3) stopped at traffic light on slight down hill. Dte showed 90 miles until empty. Van started back up immediately. 4) driving downhill on busy urban street. Dte showed over 100 miles until empty. Van was restarted after adding gasoline. Nissan needs to address this issue as it could be a major safety issue if it happens on a busy road.

car image   Tank Assembly problem of the 2011 Nissan Quest 18
Failure Date: 11/01/2011

The contact owns a 2011 Nissan Quest. The contact stated when the vehicle was on an incline it would not start, or it would stall without warning although the fuel tank was full. The vehicle was taken to the dealer who replaced the fuel system. The failure was not corrected. The vehicle was taken back to the dealer who stated they could not recreate the failure or correct it. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 12,000.

car image   Tank Assembly problem of the 2011 Nissan Quest 19
Failure Date: 11/01/2011

Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left.

car image   Tank Assembly problem of the 2011 Nissan Quest 20
Failure Date: 10/31/2011

The contact owns a 2011 Nissan Quest. The contact stated that when the fuel tank was one quarter full and the vehicle was being driven on a slope, the vehicle would stall. The contact would have to coast to level ground or add more fuel to restart the vehicle. There was no warning prior to the failure. The vehicle had not been inspected by the dealer or repaired. The failure mileage was 1,100 and the current mileage was 2,567.

car image   Tank Assembly problem of the 2011 Nissan Quest 21
Failure Date: 05/16/2011

My engine keep shutting off, it happened many times when my car's fuel down to less than 25% of tank or around 60 miles left, and the car downhill only. Example: I was pulling out my car out from drive way and down to street, it keep shutting off, or my car cutting fuel. Couldn't pull my car until my car put in ignition on and have someone to push to level on the street. Then my car can start on the engine. It was so dangerous, because the brake was off and engine was off, have someone to push the car. Also, I am afraid when I am driving on the road, if suddenly happen like that. I am not sure what to do. . . This is car always drive with the my kids.

car image   Tank Assembly problem of the 2012 Nissan Quest 22
Failure Date: 03/27/2011

Van was parked nose down on approx. 10 to 12 degree hill. Van refused to start and had be towed to dealer. Was told Nissan was aware of the problem and was working on a fix. Was than told to keep at least half a tank of gas in van at all times. . . . .

car image   Tank Assembly problem of the 2008 Nissan Quest 23
Failure Date: 03/26/2011

This is for a 2008 Nissan Quest, but the complain is very similar to the NHTSA campaign id number: 06v003000. I was driving on the freeway going home, and as soon as I enter the garage and get off the vehicle, there is a very strong smell of gas. I knee down and saw that there is a stream of liquid coming out from the bottom of the vehicle, immediately, I put the vehicle out of the garage and park in the street instead, call Nissan roadside assistance immediately and they help to call 911 to have fire department come out and put a temp fix to stop the leak. The vehicle was then tow to closest Nissan dealership immediately. Based on what I read from NHTSA campaign id number: 06v003000, due to the location of the forward edge of the fuel tank, in the event that a vehicle front tire runs over a small, sharp object in the road, catches it and propels it towards the rear of the vehicle, it may strike and puncture the fuel tank, and I think this is what happen. The fuel tank is made of plastic and is expose outside without any shield protection from the front which is similar to the Nissan murano, I don't understand why Nissan recall to put a shield for murano and not the Quest. For now, Nissan has not agreed yet to cover the damage.

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car image   Tank Assembly problem of the 1996 Nissan Quest 24
Failure Date: 12/01/2009

My 1996 Nissan Quest has fuel vent problems particularly after refuel. I smell fuel inside the car and I am concerned about the risk of fire and/or explosion. This problem appears to be identical to the problem described in NHTSA recall number 00v419001. However, Nissan company is saying that my Nissan's VIN is not included in the recall.

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car image   Tank Assembly problem of the 1997 Nissan Quest 25
Failure Date: 06/13/2008

The contact owns a 1997 Nissan Quest caught on fire. The fire department extinguished the fire, but the vehicle was completely destroyed. A fire report was filed and the contact has pictures of the failure. Two days later, she received a recall notice for NHTSA campaign id number 00v419001 (fuel system, gasoline:storage:tank assembly). The dealer stated that they did not store recall information exceeding the year 2000. The contact is in the process of notifying the manufacturer. The failure and current mileages were 119,747. Updated 07/15/08. Updated 07/15/08 the consumer stated after she exited the vehicle, her son informed her the vehicle was smoking. Updated 10/22/08.

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Other Common Gasoline Fuel System related problems of Nissan Quest


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