Two problems related to warning light on have been reported for the 1999 Porsche 911 Carrera.
Porsche has a fault with their 911 and boxster automobiles that causes an airbag fault light to illuminate on the instrument cluster. The cause of this is well known by Porsche and has been addressed with a Porsche TSB 911 (996) 1/04 6924 airbag warning light comes fault codes 45, 46, 48 and 49. This TSB outlines the problem and gives the procedure for correcting it. I believe this to be a safety issue that relates to the seat belt system and therefore should be covered by an extended warranty. The details of my situation are below. On or around 12/15/2005, my airbag warning light illuminated. On 12/20/2005, I took it to the dealer (midwest auto group, dublin, ohio) for troubleshooting and they informed me that error code 45 was present and that the repair would cost $800. I asked them to rest the light just to see if maybe the light came on by a fluke. They charged me $55. 00 to reset the light and I left. The light came back on within 24 hours. I called Porsche customer care to discuss this as I did not want to pay $800 for a known problem. They informed me that since my car was out of warranty they could do nothing. My car is a 1999 Porsche 911 Carrera with 30,500 miles at the time of the fault. This places my car out of warranty by time even though I am still within the mileage of the original warranty. I believe that Porsche should take care of this known problem with a safety related system on a cart with this few miles. I have had my attorney contact Porsche regarding this, but they refuse to accept any responsibility for the problem. I am left with no recourse but to file this complaint with you in hope of a resolution. The information on my car and contact for Porsche cars north America is below. Thanks and please let me know how this is coming.
I believe Porsche is violating federal safety requirements and refuses to take corrective action. I have owned a 1999 Porsche 996 c2 automobile, VIN wp0aa2994xs624347 since last November, 2003. The car has approximately 46,000 miles and is no longer under warranty. The airbag warning light displays on the dashboard and continues to display. It indicates that the airbag is not functional. I have spoken to Porsche service managers, advisors and mechanics, all of whom said the problem was most likely seat belt contacts and associated electrical contacts and wiring. They said Porsche has a kit to fix the problem. Prestige Porsche in denver, colorado, a factory dealership, diagnosed my car. The dealership determined I need the kit installed to solve the airbag problem. The cost is approximately $500. Porsche cars north America (pcna) has been well aware of the airbag problem. Every service advisor and mechanic immediately knew of the airbag problem and of the kit to fix it. Pcna has been sufficiently aware that they have created a kit for the fix. Pcna has not issued service advisories, technical advisories or, a recall for this issue. No notice of the problem was give to car owners. Pcna refuses to pay for the repair or corrective fix for my car. This is not a warranty issue; it is a federally mandated safety equipment issue which requires pcna to recall all such cars and correct the airbag failure. Please help me. If I am wrong about pcnas responsibility, please so inform me. If I am correct, please give me citations for the federal statutes, rules, regulations and cases which support my position. To date my car is still not repaired. I must address this issue soon and do appreciate your prompt reply and assistance.