Door Problems of Saturn Relay

Saturn Relay owners have reported 10 problems related to door (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Saturn Relay based on all problems reported for the Relay.

1 Door problem of the 2005 Saturn Relay

Failure Date: 11/15/2010

Electric sliding door will open by itself on my 2005 Saturn Relay. Have to disable door to be sure it does not open while driving, but will enable itself and start opening by itself again. As Saturn is out of business, do not know where to turn.

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2 Door problem of the 2006 Saturn Relay

Failure Date: 09/14/2008

Power sliding door on 2006 Saturn Relay is not closing properly and opens unexpectedly. Door does not close completely, does not latch and occassionally door reopens while vehicle is moving. Trouble started abot two months ago but the regularity of this occurrance has increased significanlty over the last four days.

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3 Door problem of the 2007 Saturn Relay

Failure Date: 09/01/2008

I own a 2007 Saturn Relay 3 minivan. The van has dual power assisted rear sliding cargo doors. During my family's evacuation for hurricane gustav the passenger side power assisted sliding cargo door did not close properly (did not latch). I electrically re-closed the door and locked the vehicle. During the week of September 1st through September 7th the same door would not close properly, unlatched when the forward driver or passenger door was closed after entering, and unlatched while I was driving on interstate I-10 passing through the mobile bay tunnel. After exiting to find a safe place to "re-close" the sliding door I stopped & tried to push on the rear edge to shut the door. Instead of closing the door opened completely by itself (power assisted). The sliding door has not opened entirely while the car is in motion, but regularly unlatched. It does not matter if the door is locked or console sliding door switches turned off. The passenger sliding door has unlatched with the car stopped at a red light, driving and hitting a bump, and driving and turning a corner. The problem only exist on the passenger side sliding door. The driver side power assisted sliding door continues to work correctly. The vehicle was taken to the Saturn of new orleans westbank where it was purchased for investigation and repair on September 17, 2008 under a warranty claim (I have an extended warranty plan with the vehicle). The vehicle remains there after one day. I have also opened a complaint file with Saturn corp, file number 71-663259600. Saturn has called me to say they are working to resolve the problem. The representative's name is lindsey, phone 866-290-5700, ext. 21622. To my amazement the Saturn dealer's service department told my wife "it's only an intermittent problem". Our rather impolite reply was that answer is unacceptable considering our son owns a 2006 Relay 2 with exactly the same problem, and the dealer has been unable to repair this latent defect after three tries.

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4 Door problem of the 2007 Saturn Relay

Failure Date: 08/26/2008

I went to get my 2 year old out of the van and the whole door fell off just missing my feet. Updated 09/09/08.

5 Door problem of the 2005 Saturn Relay

Failure Date: 07/15/2008

The contact owns a 2005 Saturn Relay. Whenever the contact turns on the vehicle regardless if it is driven or not the rear driver side sliding door opened on its own without warning. The door has also opened and was extremely difficult to close manually. The vehicle was taken to the dealer where the contact was informed that the failure could not be reproduced. The VIN was not available. The current and failure mileages were 89000.

6 Door problem of the 2005 Saturn Relay

Failure Date: 11/01/2007

Failure of sliding side door to lock failure of windshield wipers failure of rear brakes.

7 Door problem of the 2006 Saturn Relay

Failure Date: 07/17/2007

The contact owns a 2006 Saturn Relay. The contact stated that the rear passenger side sliding door failed to close properly. The door has to be slammed shut in order for it to close. There were no warning indicators prior to the failure. The vehicle has not been inspected by a dealer. The current and failure mileages were 7,000.

8 Door problem of the 2005 Saturn Relay

Failure Date: 06/14/2007

We purchase the van March 2006 as the first owners. The original problem started in June of 2007 when the passenger side power sliding door would open back up when closing. We took the van to the dealer and they replaced the door jam switch. The mileage at the time was 11,584. From that time to now Dec 2008, with 31,000 miles, the problem has continued and adding in the driver side power sliding door. The problems ranged from doors closing and getting an alarm indicating that the door(s) were open to having to place the doors in manual in order to close them and still getting the alarm as if the doors were open. After 15 visits to the dealer and all internal and external parts replaced, the problems still come back. There were two instances that we found, after the doors were repaired, they would not lock. This was found by one of our children opening the door before it was unlocked and the security system sounded. After the second time, the dealer informed us that it would not lock because of the door coming out of alignment not allowing it to engage. This makes me wonder if this has happened before and we were not aware. Also the fact that if it does not lock, then it could open while the vehicle is in motion. I have been in contact with Saturn customer service numerous times with our concerns to no resolve of the problems. All they could do is offer minimal coverage that does not correct the problems with the doors and I have no peace of mind while traveling in the van with my family. I have read of numerous other 2005 Saturn Relay owners with the same problems as we have. I am afraid that it will take a serious injury or death before general motors takes this problem seriously. They obviously know there is a defect/design problem due to the fact that even the dealer acknowledges continuous repairs to this model of gm van and a design change in the 2008 models of gm vans with power sliding doors.

9 Door problem of the 2005 Saturn Relay

Failure Date: 09/28/2006

The contact owns a 2005 Saturn Relay. While driving the rear sliding door opened without warning. He pulled over and it took 10 minutes to close the door. The vehicle was taken to the dealer, and the censors and motor were replaced. After the repair he experienced an identical failure. The vehicle was taken back to the dealer and repaired at his expense. None on the repairs have remedied the failure. The failure mileage was 30000. The current mileage was 112107.

10 Door problem of the 2005 Saturn Relay

Failure Date: 01/01/2006

The contact owns a 2005 Saturn Relay. While driving between 5-45 mph, the contact heard a beeping noise. The noise indicated that the passenger side door was open, however, the door was closed. She had to open and close the door for the beeping noise to stop. The dealer stated that they cleaned the door pins. Approximately a year and a half later, the failure recurred. The dealer stated that they changed the hard side trim. Approximately six months later, the failure recurred for the third time. The dealer has not inspected the vehicle. The current mileage is 12,500 and failure mileage was 5,000.


Other Common Structure related problems of Saturn Relay

Problem Category Number of Problems
Door problems
10
Structure problems
4
Body problems
2
Door Hinge problems
1

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